GB201322999D0 - Browser-based communications enhanced with enterprise communications features - Google Patents
Browser-based communications enhanced with enterprise communications featuresInfo
- Publication number
- GB201322999D0 GB201322999D0 GBGB1322999.2A GB201322999A GB201322999D0 GB 201322999 D0 GB201322999 D0 GB 201322999D0 GB 201322999 A GB201322999 A GB 201322999A GB 201322999 D0 GB201322999 D0 GB 201322999D0
- Authority
- GB
- United Kingdom
- Prior art keywords
- communications
- browser
- enhanced
- features
- enterprise
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1101—Session protocols
- H04L65/1104—Session initiation protocol [SIP]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/10—Architectures or entities
- H04L65/1016—IP multimedia subsystem [IMS]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/10—Architectures or entities
- H04L65/102—Gateways
- H04L65/1023—Media gateways
- H04L65/103—Media gateways in the network
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/10—Architectures or entities
- H04L65/1045—Proxies, e.g. for session initiation protocol [SIP]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/10—Architectures or entities
- H04L65/1063—Application servers providing network services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1069—Session establishment or de-establishment
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1101—Session protocols
- H04L65/1106—Call signalling protocols; H.323 and related
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5183—Call or contact centers with computer-telephony arrangements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5183—Call or contact centers with computer-telephony arrangements
- H04M3/5191—Call or contact centers with computer-telephony arrangements interacting with the Internet
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/0024—Services and arrangements where telephone services are combined with data services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/0024—Services and arrangements where telephone services are combined with data services
- H04M7/0027—Collaboration services where a computer is used for data transfer and the telephone is used for telephonic communication
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/0024—Services and arrangements where telephone services are combined with data services
- H04M7/003—Click to dial services
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
GB1512416.7A GB2525783B (en) | 2013-03-15 | 2013-12-24 | Browser-based communications enhanced with enterprise communication features |
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US201361798865P | 2013-03-15 | 2013-03-15 | |
US14/054,275 US9571529B2 (en) | 2013-03-15 | 2013-10-15 | Browser-based communications enhanced with enterprise communication features |
Publications (3)
Publication Number | Publication Date |
---|---|
GB201322999D0 true GB201322999D0 (en) | 2014-02-12 |
GB2512970A GB2512970A (en) | 2014-10-15 |
GB2512970B GB2512970B (en) | 2015-10-07 |
Family
ID=50114746
Family Applications (2)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
GB1322999.2A Active GB2512970B (en) | 2013-03-15 | 2013-12-24 | Browser-based communications enhanced with enterprise communication features |
GB1512416.7A Active GB2525783B (en) | 2013-03-15 | 2013-12-24 | Browser-based communications enhanced with enterprise communication features |
Family Applications After (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
GB1512416.7A Active GB2525783B (en) | 2013-03-15 | 2013-12-24 | Browser-based communications enhanced with enterprise communication features |
Country Status (1)
Country | Link |
---|---|
GB (2) | GB2512970B (en) |
Family Cites Families (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US7269160B1 (en) * | 2000-05-26 | 2007-09-11 | Buffalo International, Inc. | Voice over internet call center integration |
US8423629B2 (en) * | 2009-09-16 | 2013-04-16 | Avaya Inc. | Network framework associating non-enterprise phone with enterprise users |
US9450989B2 (en) * | 2010-05-19 | 2016-09-20 | Avaya Inc. | SIP anchor points to populate common communication logs |
US8644817B1 (en) * | 2012-09-26 | 2014-02-04 | Avaya Inc. | System and method for presenting a single persistent view of a multi-module communication device to a network |
WO2014060008A1 (en) * | 2012-10-19 | 2014-04-24 | Unify Gmbh & Co. Kg | Method and system for creating a virtual sip user agent by use of a webrtc enabled web browser |
-
2013
- 2013-12-24 GB GB1322999.2A patent/GB2512970B/en active Active
- 2013-12-24 GB GB1512416.7A patent/GB2525783B/en active Active
Also Published As
Publication number | Publication date |
---|---|
GB2512970A (en) | 2014-10-15 |
GB2525783B (en) | 2016-05-25 |
GB2512970B (en) | 2015-10-07 |
GB201512416D0 (en) | 2015-08-19 |
GB2525783A (en) | 2015-11-04 |
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