GB1247334A - Call regulator for a telecommunication switchboard - Google Patents

Call regulator for a telecommunication switchboard

Info

Publication number
GB1247334A
GB1247334A GB3991567A GB3991567A GB1247334A GB 1247334 A GB1247334 A GB 1247334A GB 3991567 A GB3991567 A GB 3991567A GB 3991567 A GB3991567 A GB 3991567A GB 1247334 A GB1247334 A GB 1247334A
Authority
GB
United Kingdom
Prior art keywords
calls
waiting
predetermined number
cab
contacts
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired
Application number
GB3991567A
Inventor
Harry Maynard De Borde
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Post Office
Original Assignee
Post Office
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Post Office filed Critical Post Office
Priority to GB3991567A priority Critical patent/GB1247334A/en
Publication of GB1247334A publication Critical patent/GB1247334A/en
Expired legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/523Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing

Landscapes

  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Exchange Systems With Centralized Control (AREA)

Abstract

1,247,334. Manual exchange systems. POST OFFICE. 21 Nov., 1968 [31 Aug., 1967], No. 39915/67. Heading H4K. At an operator's position, incoming calls are formed into a queue until a first predetermined number of calls are waiting whereafter further calls are prevented from joining the queue until the number of calls waiting therein has fallen to a second predetermined number. The disallowed calls may be diverted to a supervisor or to an announcement and/or recording machine or they may receive busy tone. If a call has been waiting an excessive amount of time, further entry to the queue-even though it is not full-can be prevented. A pair of contact ammeters CAA, CAB (Fig. 2) are connected to the lamp indicator-calling relay LR circuit of each incoming circuit. When the second (equal or lower) predetermined number of calls are waiting, the current through CAB is sufficient to close its contacts whereby relay RLB (Fig. 1) comes up. When the first predetermined number of calls are waiting, ammeter CAA's contacts close to energize RLA which then locks up. RLA brings up RLP in order to earth the P-wires of the other incoming circuits at this position. The appearance of the earth causes a selector to step on to another level where appropriate action is taken. When the number of calls waiting falls to the second predetermined number, CAB's contacts open to release RLB, RLA, RLP whereby new calls can be directed to this position. Ammeter CAB may be connected in place of contacts RLB1 thereby dispensing with relay RLB.
GB3991567A 1967-08-31 1967-08-31 Call regulator for a telecommunication switchboard Expired GB1247334A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
GB3991567A GB1247334A (en) 1967-08-31 1967-08-31 Call regulator for a telecommunication switchboard

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
GB3991567A GB1247334A (en) 1967-08-31 1967-08-31 Call regulator for a telecommunication switchboard

Publications (1)

Publication Number Publication Date
GB1247334A true GB1247334A (en) 1971-09-22

Family

ID=10412169

Family Applications (1)

Application Number Title Priority Date Filing Date
GB3991567A Expired GB1247334A (en) 1967-08-31 1967-08-31 Call regulator for a telecommunication switchboard

Country Status (1)

Country Link
GB (1) GB1247334A (en)

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