GB1247334A - Call regulator for a telecommunication switchboard - Google Patents
Call regulator for a telecommunication switchboardInfo
- Publication number
- GB1247334A GB1247334A GB3991567A GB3991567A GB1247334A GB 1247334 A GB1247334 A GB 1247334A GB 3991567 A GB3991567 A GB 3991567A GB 3991567 A GB3991567 A GB 3991567A GB 1247334 A GB1247334 A GB 1247334A
- Authority
- GB
- United Kingdom
- Prior art keywords
- calls
- waiting
- predetermined number
- cab
- contacts
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing
Landscapes
- Business, Economics & Management (AREA)
- Marketing (AREA)
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Exchange Systems With Centralized Control (AREA)
Abstract
1,247,334. Manual exchange systems. POST OFFICE. 21 Nov., 1968 [31 Aug., 1967], No. 39915/67. Heading H4K. At an operator's position, incoming calls are formed into a queue until a first predetermined number of calls are waiting whereafter further calls are prevented from joining the queue until the number of calls waiting therein has fallen to a second predetermined number. The disallowed calls may be diverted to a supervisor or to an announcement and/or recording machine or they may receive busy tone. If a call has been waiting an excessive amount of time, further entry to the queue-even though it is not full-can be prevented. A pair of contact ammeters CAA, CAB (Fig. 2) are connected to the lamp indicator-calling relay LR circuit of each incoming circuit. When the second (equal or lower) predetermined number of calls are waiting, the current through CAB is sufficient to close its contacts whereby relay RLB (Fig. 1) comes up. When the first predetermined number of calls are waiting, ammeter CAA's contacts close to energize RLA which then locks up. RLA brings up RLP in order to earth the P-wires of the other incoming circuits at this position. The appearance of the earth causes a selector to step on to another level where appropriate action is taken. When the number of calls waiting falls to the second predetermined number, CAB's contacts open to release RLB, RLA, RLP whereby new calls can be directed to this position. Ammeter CAB may be connected in place of contacts RLB1 thereby dispensing with relay RLB.
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
GB3991567A GB1247334A (en) | 1967-08-31 | 1967-08-31 | Call regulator for a telecommunication switchboard |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
GB3991567A GB1247334A (en) | 1967-08-31 | 1967-08-31 | Call regulator for a telecommunication switchboard |
Publications (1)
Publication Number | Publication Date |
---|---|
GB1247334A true GB1247334A (en) | 1971-09-22 |
Family
ID=10412169
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
GB3991567A Expired GB1247334A (en) | 1967-08-31 | 1967-08-31 | Call regulator for a telecommunication switchboard |
Country Status (1)
Country | Link |
---|---|
GB (1) | GB1247334A (en) |
-
1967
- 1967-08-31 GB GB3991567A patent/GB1247334A/en not_active Expired
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