FR2656482A3 - Fax machine with remote loading of software and remote diagnostics - Google Patents

Fax machine with remote loading of software and remote diagnostics Download PDF

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Publication number
FR2656482A3
FR2656482A3 FR8917246A FR8917246A FR2656482A3 FR 2656482 A3 FR2656482 A3 FR 2656482A3 FR 8917246 A FR8917246 A FR 8917246A FR 8917246 A FR8917246 A FR 8917246A FR 2656482 A3 FR2656482 A3 FR 2656482A3
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FR
France
Prior art keywords
software
fax machine
layers
remote
memory
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
FR8917246A
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French (fr)
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FR2656482B3 (en
Inventor
Alos Raphael
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Sagem SA
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Sagem SA
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Filing date
Publication date
Application filed by Sagem SA filed Critical Sagem SA
Priority to FR8917246A priority Critical patent/FR2656482B3/en
Publication of FR2656482A3 publication Critical patent/FR2656482A3/en
Application granted granted Critical
Publication of FR2656482B3 publication Critical patent/FR2656482B3/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00—Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/00962—Input arrangements for operating instructions or parameters, e.g. updating internal software
    • H04N1/00973—Input arrangements for operating instructions or parameters, e.g. updating internal software from a remote device, e.g. receiving via the internet instructions input to a computer terminal
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00—Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/00002—Diagnosis, testing or measuring; Detecting, analysing or monitoring not otherwise provided for
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00—Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/32—Circuits or arrangements for control or supervision between transmitter and receiver or between image input and image output device, e.g. between a still-image camera and its memory or between a still-image camera and a printer device
    • H04N1/32561—Circuits or arrangements for control or supervision between transmitter and receiver or between image input and image output device, e.g. between a still-image camera and its memory or between a still-image camera and a printer device using a programmed control device, e.g. a microprocessor
    • H04N1/32566—Circuits or arrangements for control or supervision between transmitter and receiver or between image input and image output device, e.g. between a still-image camera and its memory or between a still-image camera and a printer device using a programmed control device, e.g. a microprocessor at the transmitter or at the receiver
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N2201/00—Indexing scheme relating to scanning, transmission or reproduction of documents or the like, and to details thereof
    • H04N2201/0008—Connection or combination of a still picture apparatus with another apparatus
    • H04N2201/0074—Arrangements for the control of a still picture apparatus by the connected apparatus

Abstract

The fax machine includes a microprocessor (1), a set of hardware modules for analysis (3), for printing (4) and for communication (5, 6), a central working memory (7) and a program memory (8) supporting a set of interactive management, application, analysis, printing and communications software layers. The fax machine includes means (5, 6, 8) configured to load the program memory with software received by the communications hardware module (5, 6). By virtue of the invention, it is possible to carry out remote loading of the software of the fax machine, as well as to modify it remotely.

Description

La présente invention a trait à la maintenance d'un télécopieur et au diagnostic de son état et de ses pannes..The present invention relates to the maintenance of a fax machine and to the diagnosis of its condition and of its faults.

Un télécopieur classique comporte un ensemble de matériels électromécaniques (hardware) et un ensemble de logiciels (software).A conventional fax machine includes a set of electromechanical hardware (hardware) and a set of software (software).

A l'ensemble de matériels appartiennent, reliés par des bus, notamment - un microprocesseur, - un analyseur (scanner), - une imprimante, - un module de communication, destiné à être relié à un réseau téléphonique commuté, avec un modem, . un sérialisateur-désérialisateur, - des mémoires.To all the equipment belong, connected by buses, in particular - a microprocessor, - an analyzer (scanner), - a printer, - a communication module, intended to be connected to a switched telephone network, with a modem,. a serializer-deserializer, - memories.

Parmi les mémoires, se trouvent - une mémoire de programmes, qui peut être une mémoire ROM sauvegardable ou un disque dur, - une mémoire centrale de travail, qui est généralement une mémoire vive RAM, contenant les variables des programmes, - une mémoire d'initialisation pour le chargement, à la mise sous tension, de la mémoire centrale.Among the memories, there are - a program memory, which can be a saveable ROM memory or a hard disk, - a central working memory, which is generally a random access memory RAM, containing the program variables, - a memory of initialization for loading, on power-up, of the main memory.

A l'ensemble de logiciels, contenus dans la mémoire de programmes, appartiennent - une couche de gestion des matériels OS (operating system), - trois couches, respectivement d'analyse, . d'impression, . de protocole de communication, - une couche de logiciels d'application.To the set of software, contained in the program memory, belong - an OS hardware management layer (operating system), - three layers, respectively of analysis,. printing,. communication protocol, - a layer of application software.

Les deux couches de gestion et d'application sont fonctionnellement reliées entre elles et, chacune, aux trois autres couches intermédiaires, entre lesquelles des dialogues bidirectionnels peuvent être établis.The two management and application layers are functionally linked together and, each, to the other three intermediate layers, between which bidirectional dialogs can be established.

Parmi les logiciels d'application se trouvent - le logiciel de dialogue entre l'opérateur et le télécopieur, - les logiciels de lancement de l'analyse, de l'impression, de la communication.Among the application software are - the dialog software between the operator and the fax machine, - the software for launching analysis, printing, communication.

Le chargement de la mémoire de programmes d'un télécopieur, la modification de logiciels qu'elle supporte ou le diagnostic de l'état ou des pannes de l'appareil sont des opérations qui nécessitent généralement l'intervention in situ d'un technicien spécialisé. Ces interventions entraînent donc des dépenses de main d'oeuvre élevées. Loading the program memory of a fax machine, modifying the software it supports or diagnosing the condition or faults of the machine are operations which generally require the intervention of a specialized technician in situ . These interventions therefore entail high labor costs.

La présente invention vise à proposer une solution évitant une telle main d'oeuvre.The present invention aims to propose a solution avoiding such labor.

A cet effet, la présente invention concerne un télécopieur comportant un microprocesseur, un ensemble de modules matériels d'analyse, d'impression et de communication, une mémoire centrale de travail et une mémoire de programmes supportant un ensemble de couches intéractives de logiciels de gestion, d'application et d'analyse, d'impression et de communication, télécopieur caractérisé par le fait qu'il comporte des moyens agencés pour charger la mémoire de programmes en logiciels reçus par le module matériel de communication.To this end, the present invention relates to a facsimile machine comprising a microprocessor, a set of hardware analysis, printing and communication modules, a central working memory and a program memory supporting a set of interactive layers of management software. , application and analysis, printing and communication, facsimile characterized in that it comprises means arranged to load the memory of software programs received by the hardware communication module.

Avec le télécopieur de l'invention, il est donc possible de procéder au téléchargement de ses logiciels ainsi que de les modifier à distance.With the fax machine of the invention, it is therefore possible to download its software as well as modify them remotely.

Ces opérations, effectuées à distance, par l'intermédiaire du module de communication reliant le télécopieur à un réseau téléphonique commuté, peuvent l'être à l'initiative soit du télécopieur, sur demande de son opérateur local, soit d'un centre de télémaintenance éloigné de l'appareil.These operations, carried out remotely, via the communication module connecting the fax machine to a switched telephone network, can be done on the initiative of either the fax machine, at the request of its local operator, or from a remote maintenance center. away from the device.

On notera que dans les deux cas, les opérations sont effectuées lors d'une communication téléphonique mettant en oeuvre des portions non normalisées de protocole de télécopie.It will be noted that in both cases, the operations are carried out during a telephone call using non-standardized portions of the fax protocol.

Dans la forme de réalisation préférée du télécopieur de l'invention, la mémoire de programmes est un disque dur et la couche de logiciels d'application est étendue à un logiciel de téléchargement, sans modification des interactions de toutes les couches de logiciels.In the preferred embodiment of the facsimile machine of the invention, the program memory is a hard disk and the application software layer is extended to download software, without modifying the interactions of all the software layers.

Avantageusement, les autres couches de logiciels, toujours sans modification des interactions de toutes les couches, sont étendues à des logiciels de télédiagnostic, modifiables, permettant le télédiagnostic de l'état du télécopieur dans les mêmes conditions que son téléchargement.Advantageously, the other software layers, always without modifying the interactions of all the layers, are extended to remote diagnosis software, which can be modified, allowing remote diagnosis of the state of the fax machine under the same conditions as its download.

Dans le cas du télédiagnostic, les modules matériels du télécopieur sont pilotés et contrôlés par le microprocesseur et les logiciels de télédiagnostic du disque dur à partir d'ordres de commande reçus du centre de télémaintenance qui, en retour, reçoit du télécopieur les résultats du diagnostic. In the case of remote diagnostics, the hardware modules of the fax machine are controlled and controlled by the microprocessor and the remote hard drive software from control commands received from the remote maintenance center which, in return, receives the results of the fax from the fax machine. .

L'invention sera mieux comprise à l'aide de la description suivante du télécopieur perfectionné de cette invention, en référence aux dessins annexés, sur lesquels - la figure 1 représente la structure matérielle schématique du télécopieur et - la figure 2 représente l'organisation fonctionnelle intéractive des couches de logiciels supportées par la mémoire de programmes du télécopieur de la figure 1.The invention will be better understood with the aid of the following description of the improved fax machine of this invention, with reference to the appended drawings, in which - FIG. 1 represents the schematic material structure of the fax machine and - FIG. 2 represents the functional organization interactive layers of software supported by the program memory of the facsimile machine of FIG. 1.

Le télécopieur de l'invention comporte, de façon classique, un microprocesseur 1, avec des bus de donnees et d'horloge 2, un module d'analyse de données, ou scanner, 3, une imprimante 4, un module de communication à connecter à un réseau téléphonique commuté, avec, notamment, un sérialisateur-dêsérialisateur 5 et un modem 6 en série, une mémoire centrale de travail 7, un disque dur de programmes 8 et une mémoire d'initialisation 9, tous ces composants étant reliés aux bus 2 du microprocesseur 1.The facsimile machine of the invention comprises, in a conventional manner, a microprocessor 1, with data and clock buses 2, a data analysis module, or scanner, 3, a printer 4, a communication module to be connected to a switched telephone network, with, in particular, a serializer-deserializer 5 and a modem 6 in series, a central working memory 7, a program hard disk 8 and an initialization memory 9, all these components being connected to the buses 2 of microprocessor 1.

L'ensemble des composants du télécopieur qui viennent d'être décrits, et qui constituent ce qu'on peut appeler une couche matérielle, sont pilotés et contrôlés pour des logiciels répartis dans d'autres couches, qu'on peut appeler couches logiques ou de logiciels. En référence à la figure 2, toutes ces couches sont intéractives, chaque intéraction étant symbolisée par un dessin de chicane. Les couches logiques sont supportées par le disque dur 8.All of the components of the facsimile machine which have just been described, and which constitute what may be called a hardware layer, are controlled and controlled for software distributed in other layers, which may be called logical layers or software. With reference to FIG. 2, all of these layers are interactive, each interaction being symbolized by a baffle design. The logical layers are supported by the hard disk 8.

Parmi ces couches logiques, on trouve deux couches externes interactives, l'une de gestion 21, l'autre d'application 22, et trois couches intermédiaires, à savoir une couche d'analyse 23, une couche d'impression 24 et une couche de communication 25, avec une interaction de chacune de ces trois couches, d'une part, et de chacune des deux couches de gestion 21 et d'application 22, d'autre part, ainsi qu'avec une interaction de la couche de communication 25 et de la couche matérielle 26. La couche d'application 22 comporte un logiciel de téléchargement 27 et un logiciel de télédiagnostic 29. La couche de gestion 21 contient un logiciel de télédiagnostic 28. Les trois couches d'analyse 23, d'impression 24 et de communication 25 contiennent respectivement trois logiciels de télédiagnostic 30, 31, 32.Among these logical layers, there are two interactive external layers, one for management 21, the other for application 22, and three intermediate layers, namely an analysis layer 23, a printing layer 24 and a layer communication 25, with an interaction of each of these three layers, on the one hand, and of each of the two management layers 21 and of application 22, on the other hand, as well as with an interaction of the communication layer 25 and the hardware layer 26. The application layer 22 includes download software 27 and remote diagnostic software 29. The management layer 21 contains remote diagnostic software 28. The three analysis layers 23, printing 24 and communication 25 respectively contain three remote diagnostic software 30, 31, 32.

Grâce au télécopieur qui vient d'être décrit, il est possible, depuis un centre de télémaintenance, de procéder à son téléchargement et à son télédiagnostic. Thanks to the fax machine that has just been described, it is possible, from a remote maintenance center, to download and remote diagnose it.

Claims (4)

REVENDICATIONS 1.- Télécopieur comportant un microprocesseur (1) un ensemble de modules matériels d'analyse (3), d d'impression (4) et de communication (5, 6), une mémoire centrale de travail (7) et une mémoire de programmes (8) supportant un ensemble de couches intéractives de logiciels de gestion (21), d'application (22) et d'analyse (23), d'impression (24) et de communication (25), télécopieur caractérisé par le fait qu'il comporte des moyens (5, 6, 8, 27) agencés pour charger la mémoire de programmes en logiciels reçus par le module matériel de communication (5, 6).1.- Fax machine comprising a microprocessor (1) a set of hardware modules for analysis (3), printing (4) and communication (5, 6), a central working memory (7) and a memory for programs (8) supporting a set of interactive layers of management (21), application (22) and analysis (23), printing (24) and communication (25) software, fax machine characterized by the fact that it comprises means (5, 6, 8, 27) arranged to load the memory of software programs received by the hardware communication module (5, 6). 2.- Télécopieur selon la revendication 1, dans lequel la mémoire de programmes (8) est un disque dur et la couche de logiciels d'application (22) est étendue à un logiciel de téléchargement (27), sans modification des interactions de toutes les couches de logiciels.2. A facsimile machine according to claim 1, in which the program memory (8) is a hard disk and the application software layer (22) is extended to download software (27), without modifying the interactions of all of them. the software layers. 3.- Télécopieur selon l'une des revendications 1 et 2, dans lequel sont prévus des moyens (5, 6, 1, 8) agencés pour diagnostiquer à distance son état.3.- Fax machine according to one of claims 1 and 2, wherein there are provided means (5, 6, 1, 8) arranged to remotely diagnose its condition. 4.- Télécopieur selon la revendication 3, dans lequel toutes les couches de logiciels (21-25), sans modification de leurs interactions, sont étendues à des logiciels de télédiagnostic (28-32). 4. A facsimile machine according to claim 3, in which all of the software layers (21-25), without modification of their interactions, are extended to remote diagnostic software (28-32).
FR8917246A 1989-12-27 1989-12-27 FAX DOWNLOADING SOFTWARE AND TELEDIAGNOSIS. Expired - Lifetime FR2656482B3 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
FR8917246A FR2656482B3 (en) 1989-12-27 1989-12-27 FAX DOWNLOADING SOFTWARE AND TELEDIAGNOSIS.

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Application Number Priority Date Filing Date Title
FR8917246A FR2656482B3 (en) 1989-12-27 1989-12-27 FAX DOWNLOADING SOFTWARE AND TELEDIAGNOSIS.

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FR2656482B3 FR2656482B3 (en) 1991-12-13

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1150493A2 (en) * 2000-03-31 2001-10-31 Matsushita Graphic Communication Systems, Inc. Image communication apparatus and data storage method

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0241255A1 (en) * 1986-04-07 1987-10-14 Crosfield Electronics Limited Digital image processing system and method
WO1988006824A1 (en) * 1987-03-04 1988-09-07 Dest Corporation Facsimile card for a personal computer
GB2211698A (en) * 1987-10-23 1989-07-05 American Telephone & Telegraph Document distribution system with voice generation and facsimile

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0241255A1 (en) * 1986-04-07 1987-10-14 Crosfield Electronics Limited Digital image processing system and method
WO1988006824A1 (en) * 1987-03-04 1988-09-07 Dest Corporation Facsimile card for a personal computer
GB2211698A (en) * 1987-10-23 1989-07-05 American Telephone & Telegraph Document distribution system with voice generation and facsimile

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1150493A2 (en) * 2000-03-31 2001-10-31 Matsushita Graphic Communication Systems, Inc. Image communication apparatus and data storage method
EP1150493A3 (en) * 2000-03-31 2003-06-18 Matsushita Graphic Communication Systems, Inc. Image communication apparatus and data storage method
US6977748B2 (en) 2000-03-31 2005-12-20 Panasonic Communications Co., Ltd. Image communication apparatus and data storage method

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Publication number Publication date
FR2656482B3 (en) 1991-12-13

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