ES2172011T3 - Aparato y procedimiento interactivo. - Google Patents
Aparato y procedimiento interactivo.Info
- Publication number
- ES2172011T3 ES2172011T3 ES97945941T ES97945941T ES2172011T3 ES 2172011 T3 ES2172011 T3 ES 2172011T3 ES 97945941 T ES97945941 T ES 97945941T ES 97945941 T ES97945941 T ES 97945941T ES 2172011 T3 ES2172011 T3 ES 2172011T3
- Authority
- ES
- Spain
- Prior art keywords
- user
- outgoing message
- response
- appliance
- message
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired - Lifetime
Links
- 230000002452 interceptive effect Effects 0.000 title abstract 3
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q1/00—Details of selecting apparatus or arrangements
- H04Q1/18—Electrical details
- H04Q1/30—Signalling arrangements; Manipulation of signalling currents
- H04Q1/44—Signalling arrangements; Manipulation of signalling currents using alternate current
- H04Q1/444—Signalling arrangements; Manipulation of signalling currents using alternate current with voice-band signalling frequencies
- H04Q1/46—Signalling arrangements; Manipulation of signalling currents using alternate current with voice-band signalling frequencies comprising means for distinguishing between a signalling current of predetermined frequency and a complex current containing that frequency, e.g. speech current
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
- H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
- H04M2201/60—Medium conversion
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/38—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
- H04M3/382—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using authorisation codes or passwords
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Computational Linguistics (AREA)
- Health & Medical Sciences (AREA)
- Audiology, Speech & Language Pathology (AREA)
- Human Computer Interaction (AREA)
- Physics & Mathematics (AREA)
- Acoustics & Sound (AREA)
- Multimedia (AREA)
- Telephonic Communication Services (AREA)
- Communication Control (AREA)
Abstract
EN LOS APARATOS INTERACTIVOS CONOCIDOS EXISTE UN PROBLEMA, ESPECIALMENTE EN LOS APARATOS RELACIONADOS CON UNA RED DE TELECOMUNICACIONES, POR EL HECHO DE QUE ES DIFICIL DISTINGUIR ENTRE EL ECO DEL MENSAJE SALIENTE DEL APARATO Y LA RESPUESTA DEL USUARIO A DICHO MENSAJE. SE EXPONE UN APARATO INTERACTIVO QUE PERMITE AL USUARIO INTERRUMPIR UN MENSAJE SALIENTE, Y QUE ELIMINA UNA COMPONENTE QUE SE ENCUENTRA NORMALMENTE LA RESPUESTA DE LOS USUARIOS (POR EJEMPLO, UNA BANDA DE FRECUENCIA) DESDE EL MENSAJE SALIENTE. UNA UNIDAD DE ANALISIS DE SEÑALES DE ENTRADA (21), SITUADA EN EL APARATO, PUEDE DETECTAR LA RESPUESTA DEL USUARIO ANOTANDO LA PRESENCIA DEL COMPONENTE QUE FALTA EN EL MENSAJE SALIENTE. COMO ALTERNATIVA A LA RETIRADA DE LA BANDA DE FRECUENCIA DEL MENSAJE SALIENTE, EL APARATO PUEDE FORZAR SEGMENTOS DE TIEMPO SEPARADOS EN LA SEÑAL DE SALIDA HASTA EL SILENCIO. EN ESE CASO, LA UNIDAD DE ANALISIS DE LAS SEÑALES DE ENTRADA PUEDE DETECTAR LA PRESENCIA DE LA RESPUESTA DEL USUARIO AL DETERMINAR QUENO SE HAN OBSERVADO PERIODOS DE SILENCIO EN LA SEÑAL DE ENTRADA DURANTE UN INTERVALO DE TIEMPO PREDETERMINADO. ADEMAS DE SER APLICABLE A APARATOS QUE AFECTAN AL USUARIO EN LOS DIALOGOS ENTRE MENSAJES/RESPUESTAS, LA INVENCION ES IGUALMENTE UTIL EN RELACION CON LA INTERRUPCION DE MENSAJES QUE SE REPRODUCEN POR MEDIO DE CONTESTADORES AUTOMATICOS CONTROLABLES POR LA VOZ O SIMILARES.
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
EP96308590 | 1996-11-28 |
Publications (1)
Publication Number | Publication Date |
---|---|
ES2172011T3 true ES2172011T3 (es) | 2002-09-16 |
Family
ID=8225164
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
ES97945941T Expired - Lifetime ES2172011T3 (es) | 1996-11-28 | 1997-11-26 | Aparato y procedimiento interactivo. |
Country Status (9)
Country | Link |
---|---|
US (1) | US6603836B1 (es) |
EP (1) | EP0941597B1 (es) |
JP (1) | JP3998724B2 (es) |
KR (1) | KR100526216B1 (es) |
AU (1) | AU5126698A (es) |
DE (1) | DE69710213T2 (es) |
ES (1) | ES2172011T3 (es) |
IL (1) | IL129893A0 (es) |
WO (1) | WO1998024225A1 (es) |
Families Citing this family (13)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
EP1224797A1 (en) * | 1999-10-01 | 2002-07-24 | Bevocal, Inc. | Vocal interface system and method |
US6944594B2 (en) * | 2001-05-30 | 2005-09-13 | Bellsouth Intellectual Property Corporation | Multi-context conversational environment system and method |
KR100552468B1 (ko) * | 2001-07-19 | 2006-02-15 | 삼성전자주식회사 | 음성인식에 따른 오동작을 방지 및 음성인식율을 향상 할수 있는 전자기기 및 방법 |
US7328159B2 (en) * | 2002-01-15 | 2008-02-05 | Qualcomm Inc. | Interactive speech recognition apparatus and method with conditioned voice prompts |
EP1540646A4 (en) * | 2002-07-31 | 2005-08-10 | Arie Ariav | VOICE CONTROL SYSTEM AND ASSOCIATED METHOD |
DE10243832A1 (de) * | 2002-09-13 | 2004-03-25 | Deutsche Telekom Ag | Verfahren und Anordnung zur intelligenten Abbruchsteuerung in Sprachdialogsystemen |
US20050180464A1 (en) * | 2002-10-01 | 2005-08-18 | Adondo Corporation | Audio communication with a computer |
WO2004032353A1 (en) * | 2002-10-01 | 2004-04-15 | Christopher Frank Mcconnell | A system and method for wireless audio communication with a computer |
US20060276230A1 (en) * | 2002-10-01 | 2006-12-07 | Mcconnell Christopher F | System and method for wireless audio communication with a computer |
US7392188B2 (en) * | 2003-07-31 | 2008-06-24 | Telefonaktiebolaget Lm Ericsson (Publ) | System and method enabling acoustic barge-in |
DE10348408A1 (de) * | 2003-10-14 | 2005-05-19 | Daimlerchrysler Ag | Nutzeradaptive Dialogunterstützung für Sprachdialogsysteme |
US20150279373A1 (en) * | 2014-03-31 | 2015-10-01 | Nec Corporation | Voice response apparatus, method for voice processing, and recording medium having program stored thereon |
US10043516B2 (en) * | 2016-09-23 | 2018-08-07 | Apple Inc. | Intelligent automated assistant |
Family Cites Families (19)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US3639848A (en) * | 1970-02-20 | 1972-02-01 | Electronic Communications | Transverse digital filter |
JPS5327332A (en) * | 1976-08-26 | 1978-03-14 | Hitachi Ltd | Sound response unit of entirely double type |
US4624012A (en) * | 1982-05-06 | 1986-11-18 | Texas Instruments Incorporated | Method and apparatus for converting voice characteristics of synthesized speech |
US4521647A (en) * | 1984-02-17 | 1985-06-04 | Octel Communications, Inc. | Tone detection system and method |
US4914692A (en) * | 1987-12-29 | 1990-04-03 | At&T Bell Laboratories | Automatic speech recognition using echo cancellation |
JPH02181559A (ja) * | 1989-01-05 | 1990-07-16 | Toshiba Corp | 電話装置 |
US4932062A (en) * | 1989-05-15 | 1990-06-05 | Dialogic Corporation | Method and apparatus for frequency analysis of telephone signals |
US4979214A (en) * | 1989-05-15 | 1990-12-18 | Dialogic Corporation | Method and apparatus for identifying speech in telephone signals |
US5125024A (en) * | 1990-03-28 | 1992-06-23 | At&T Bell Laboratories | Voice response unit |
GB2251765B (en) | 1991-01-14 | 1995-03-08 | Telsis Limited | Interactive telephone announcement apparatus |
US5155760A (en) * | 1991-06-26 | 1992-10-13 | At&T Bell Laboratories | Voice messaging system with voice activated prompt interrupt |
US5475791A (en) * | 1993-08-13 | 1995-12-12 | Voice Control Systems, Inc. | Method for recognizing a spoken word in the presence of interfering speech |
US5471527A (en) * | 1993-12-02 | 1995-11-28 | Dsc Communications Corporation | Voice enhancement system and method |
US5583933A (en) * | 1994-08-05 | 1996-12-10 | Mark; Andrew R. | Method and apparatus for the secure communication of data |
JPH11500277A (ja) * | 1995-02-15 | 1999-01-06 | ブリティッシュ・テレコミュニケーションズ・パブリック・リミテッド・カンパニー | 音声活性度検出 |
US5761638A (en) * | 1995-03-17 | 1998-06-02 | Us West Inc | Telephone network apparatus and method using echo delay and attenuation |
US5708704A (en) * | 1995-04-07 | 1998-01-13 | Texas Instruments Incorporated | Speech recognition method and system with improved voice-activated prompt interrupt capability |
US5765130A (en) * | 1996-05-21 | 1998-06-09 | Applied Language Technologies, Inc. | Method and apparatus for facilitating speech barge-in in connection with voice recognition systems |
US6233319B1 (en) * | 1997-12-30 | 2001-05-15 | At&T Corp. | Method and system for delivering messages to both live recipients and recording systems |
-
1997
- 1997-11-26 US US09/043,252 patent/US6603836B1/en not_active Expired - Lifetime
- 1997-11-26 WO PCT/GB1997/003231 patent/WO1998024225A1/en active IP Right Grant
- 1997-11-26 EP EP97945941A patent/EP0941597B1/en not_active Expired - Lifetime
- 1997-11-26 KR KR10-1999-7004705A patent/KR100526216B1/ko not_active IP Right Cessation
- 1997-11-26 AU AU51266/98A patent/AU5126698A/en not_active Abandoned
- 1997-11-26 DE DE69710213T patent/DE69710213T2/de not_active Expired - Lifetime
- 1997-11-26 JP JP52441798A patent/JP3998724B2/ja not_active Expired - Fee Related
- 1997-11-26 ES ES97945941T patent/ES2172011T3/es not_active Expired - Lifetime
- 1997-11-26 IL IL12989397A patent/IL129893A0/xx unknown
Also Published As
Publication number | Publication date |
---|---|
IL129893A0 (en) | 2000-02-29 |
DE69710213T2 (de) | 2002-08-29 |
EP0941597B1 (en) | 2002-01-30 |
JP3998724B2 (ja) | 2007-10-31 |
AU5126698A (en) | 1998-06-22 |
EP0941597A1 (en) | 1999-09-15 |
KR20000069163A (ko) | 2000-11-25 |
WO1998024225A1 (en) | 1998-06-04 |
KR100526216B1 (ko) | 2005-11-04 |
JP2001504600A (ja) | 2001-04-03 |
DE69710213D1 (de) | 2002-03-14 |
US6603836B1 (en) | 2003-08-05 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
FG2A | Definitive protection |
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