ES2165146T3 - Procedimiento y sistema de medicion de los resultados y de seguimiento de la calidad de servicio de un sistema de informacion. - Google Patents

Procedimiento y sistema de medicion de los resultados y de seguimiento de la calidad de servicio de un sistema de informacion.

Info

Publication number
ES2165146T3
ES2165146T3 ES98904234T ES98904234T ES2165146T3 ES 2165146 T3 ES2165146 T3 ES 2165146T3 ES 98904234 T ES98904234 T ES 98904234T ES 98904234 T ES98904234 T ES 98904234T ES 2165146 T3 ES2165146 T3 ES 2165146T3
Authority
ES
Spain
Prior art keywords
data
information system
service
acquired
quality
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
Application number
ES98904234T
Other languages
English (en)
Inventor
Alain Ries
Loic Mathieu
Manuel Stopnicki
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Infovista SAS
Original Assignee
Infovista SAS
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Infovista SAS filed Critical Infovista SAS
Application granted granted Critical
Publication of ES2165146T3 publication Critical patent/ES2165146T3/es
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5003—Managing SLA; Interaction between SLA and QoS
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3466—Performance evaluation by tracing or monitoring
    • G06F11/3495—Performance evaluation by tracing or monitoring for systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/02—Standardisation; Integration
    • H04L41/0213—Standardised network management protocols, e.g. simple network management protocol [SNMP]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/02—Standardisation; Integration
    • H04L41/0233—Object-oriented techniques, for representation of network management data, e.g. common object request broker architecture [CORBA]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/22—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks comprising specially adapted graphical user interfaces [GUI]
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/32—Monitoring with visual or acoustical indication of the functioning of the machine
    • G06F11/324—Display of status information
    • G06F11/328—Computer systems status display
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3447—Performance evaluation by modeling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3466—Performance evaluation by tracing or monitoring
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3466—Performance evaluation by tracing or monitoring
    • G06F11/3476—Data logging
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F2201/00—Indexing scheme relating to error detection, to error correction, and to monitoring
    • G06F2201/86—Event-based monitoring

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • General Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Human Computer Interaction (AREA)
  • Quality & Reliability (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Computer Hardware Design (AREA)
  • Computer And Data Communications (AREA)
  • Testing Or Calibration Of Command Recording Devices (AREA)
  • Testing And Monitoring For Control Systems (AREA)
  • General Factory Administration (AREA)

Abstract

PROCEDIMIENTO DE MEDICION DE LAS PRESTACIONES Y DE SEGUIMIENTO DE LA CALIDAD DE SERVICIO DE UN SISTEMA DE INFORMACION, QUE COMPRENDE UNA MODELIZACION ORIENTADA AL OBJETO DE ESTE SISTEMA DE INFORMACION, UN PROCESO PARA MODELIZAR Y RECOGER DATOS EN EL SENO DE ESTE SISTEMA DE INFORMACION, UN PROCESO PARA TRATAR ESTOS DATOS Y UN SUMINISTRO DE RELACIONES ACERCA DE LA CALIDAD DE SERVICIO EN EL SENO DE ESTE SISTEMA DE INFORMACION. ESTE ULTIMO COMPRENDE TAMBIEN UN PROCESO PARA HOMOGENEIZAR DATOS ADQUIRIDOS PROCEDENTES DE DIVERSAS FUENTES DE DATOS, EN PARTICULAR: (1) DATOS ADQUIRIDOS POR VOTACION EN TIEMPO REAL, (2) DATOS, EN PARTICULAR DATOS CONTINUAS O DISCRETAS (EVENTOS) , ADQUIRIDOS EN TIEMPO REAL PROCEDENTES DE UN FUENTE EXTERNA Y (3) DATOS, PARTICULARMENTE DATOS CONTINUOS O DISCRETOS (EVENTOS) ADQUIRIDOS EN TIEMPO DIFERIDO PROCEDENTES DE UN FUENTE EXTERNA. LOS OBJETOS TRATADOS Y GENERADOS SE ALMACENAN EN UNA BASE DE DATOS ORIENTADA AL OBJETO, ACCESIBLE PARA CUALQUIER CONSULTA POSTERIOR.
ES98904234T 1997-01-29 1998-01-28 Procedimiento y sistema de medicion de los resultados y de seguimiento de la calidad de servicio de un sistema de informacion. Expired - Lifetime ES2165146T3 (es)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
FR9700966A FR2758897B1 (fr) 1997-01-29 1997-01-29 Procede et systeme de mesure des performances et de suivi de la qualite de service d'un systeme d'information

Publications (1)

Publication Number Publication Date
ES2165146T3 true ES2165146T3 (es) 2002-03-01

Family

ID=9503093

Family Applications (1)

Application Number Title Priority Date Filing Date
ES98904234T Expired - Lifetime ES2165146T3 (es) 1997-01-29 1998-01-28 Procedimiento y sistema de medicion de los resultados y de seguimiento de la calidad de servicio de un sistema de informacion.

Country Status (6)

Country Link
EP (1) EP0954787B1 (es)
AT (1) ATE206540T1 (es)
DE (1) DE69801896T2 (es)
ES (1) ES2165146T3 (es)
FR (1) FR2758897B1 (es)
WO (1) WO1998033122A1 (es)

Families Citing this family (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CA2254285A1 (en) * 1998-11-20 2000-05-20 Crosskeys Systems Corporation Calculation of resource availability using degradation factors
FR2802676B1 (fr) * 1999-12-16 2002-02-08 Bull Sa Procede et dispositif de deploiement d'une supervision distribuee
FR2802675B1 (fr) * 1999-12-16 2005-03-25 Bull Sa Procede de supervision distribuee d'indicateurs et agent de supervision d'un systeme informatique
EP1275222B1 (en) * 1999-12-23 2011-10-26 Accenture Global Services Limited A method for controlling data collection, manipulation and storage on a network with service assurance capabilities
US6985901B1 (en) 1999-12-23 2006-01-10 Accenture Llp Controlling data collection, manipulation and storage on a network with service assurance capabilities
US20020095400A1 (en) * 2000-03-03 2002-07-18 Johnson Scott C Systems and methods for managing differentiated service in information management environments
FR2827451B1 (fr) * 2001-07-13 2003-12-12 France Telecom Procede de diffusion d'un contenu a partir d'une source vers des terminaux recepteurs a travers un reseau informatique, avec remontee de rapports de reception, et serveur de collecte associe
US7457864B2 (en) 2002-11-27 2008-11-25 International Business Machines Corporation System and method for managing the performance of a computer system based on operational characteristics of the system components
CN112988532B (zh) * 2021-01-27 2022-07-29 腾讯科技（深圳）有限公司 埋点事件的上报方法、装置、服务器及存储介质

Also Published As

Publication number Publication date
EP0954787B1 (fr) 2001-10-04
FR2758897B1 (fr) 1999-04-23
DE69801896D1 (de) 2001-11-08
FR2758897A1 (fr) 1998-07-31
EP0954787A1 (fr) 1999-11-10
DE69801896T2 (de) 2002-05-16
ATE206540T1 (de) 2001-10-15
WO1998033122A1 (fr) 1998-07-30

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