ES2157863B1 - PETITION SYSTEM / CUSTOMER SERVICE - Google Patents
PETITION SYSTEM / CUSTOMER SERVICEInfo
- Publication number
- ES2157863B1 ES2157863B1 ES200000428A ES200000428A ES2157863B1 ES 2157863 B1 ES2157863 B1 ES 2157863B1 ES 200000428 A ES200000428 A ES 200000428A ES 200000428 A ES200000428 A ES 200000428A ES 2157863 B1 ES2157863 B1 ES 2157863B1
- Authority
- ES
- Spain
- Prior art keywords
- messages
- receiving
- central station
- stations
- station
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired - Fee Related
Links
Landscapes
- Mobile Radio Communication Systems (AREA)
Abstract
Sistema de petición/servicio a clientes. El sistema incluye: a) una o varias estaciones de petición: -medios de emisión capaces de emitir mensajes hacia la estación central y de medios de recepción capaces de recibir mensajes procedentes de la estación central, ambos tipos son mensajes codificados; -medios de visualización/sonorización de los mensajes recibidos; -medios de selección y/o edición de los mensajes a enviar; b) una estación central, teniendo dicha estación: -medios de emisión capaces de emitir mensajes hacia las estaciones de petición y medios de recepción capaces de recibir mensajes de las estaciones de petición, ambos tipos son mensajes codificados; -medios de emisión capaces de emitir mensajes codificados hacia las estaciones móviles. -medios de conexión con un ordenador personal; c) una o varias estaciones móviles, teniendo dicha estación: -medios capaces de recibir, mensajes codificados procedentes de la estación central; -medios capaces de visualizar/sonorizar los mensajesrecibidos. Aplicable para mantener comunicación entre los clientes y los empleados de un negocio del ramo de la restauración.Customer request / service system. The system includes: a) one or several request stations: - broadcast media capable of sending messages to the central station and receiving means capable of receiving messages from the central station, both types are coded messages; - means of viewing / sounding the messages received; - means of selecting and / or editing the messages to be sent; b) a central station, said station having: - broadcast media capable of sending messages to the request stations and receiving means capable of receiving messages from the request stations, both types are coded messages; -mediation means capable of sending coded messages to mobile stations. -mediation means with a personal computer; c) one or more mobile stations, said station having: - means capable of receiving, coded messages from the central station; -medios capable of visualizing / sounding the messages received. Applicable to maintain communication between customers and employees of a business in the catering industry.
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
ES200000428A ES2157863B1 (en) | 2000-02-16 | 2000-02-16 | PETITION SYSTEM / CUSTOMER SERVICE |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
ES200000428A ES2157863B1 (en) | 2000-02-16 | 2000-02-16 | PETITION SYSTEM / CUSTOMER SERVICE |
Publications (2)
Publication Number | Publication Date |
---|---|
ES2157863A1 ES2157863A1 (en) | 2001-08-16 |
ES2157863B1 true ES2157863B1 (en) | 2002-03-01 |
Family
ID=8492433
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
ES200000428A Expired - Fee Related ES2157863B1 (en) | 2000-02-16 | 2000-02-16 | PETITION SYSTEM / CUSTOMER SERVICE |
Country Status (1)
Country | Link |
---|---|
ES (1) | ES2157863B1 (en) |
Family Cites Families (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
EP0108751A1 (en) * | 1982-05-21 | 1984-05-23 | PITRODA, Satyan Gangaram | System with remote computer data entry device, associated apparatus and method of using same |
US6208976B1 (en) * | 1995-06-16 | 2001-03-27 | Seiko Epson Corporation | Order management system with automatic menu updating |
JPH11195070A (en) * | 1997-11-06 | 1999-07-21 | Toshiba Tec Corp | Order data management system |
-
2000
- 2000-02-16 ES ES200000428A patent/ES2157863B1/en not_active Expired - Fee Related
Also Published As
Publication number | Publication date |
---|---|
ES2157863A1 (en) | 2001-08-16 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
EC2A | Search report published |
Date of ref document: 20160120 Kind code of ref document: A1 Effective date: 20160120 |
|
FD2A | Announcement of lapse in spain |
Effective date: 20180807 |