ES2157863B1 - PETITION SYSTEM / CUSTOMER SERVICE - Google Patents

PETITION SYSTEM / CUSTOMER SERVICE

Info

Publication number
ES2157863B1
ES2157863B1 ES200000428A ES200000428A ES2157863B1 ES 2157863 B1 ES2157863 B1 ES 2157863B1 ES 200000428 A ES200000428 A ES 200000428A ES 200000428 A ES200000428 A ES 200000428A ES 2157863 B1 ES2157863 B1 ES 2157863B1
Authority
ES
Spain
Prior art keywords
messages
receiving
central station
stations
station
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
ES200000428A
Other languages
Spanish (es)
Other versions
ES2157863A1 (en
Inventor
Gonzalez Jose Antonio Valera
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Individual
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Individual filed Critical Individual
Priority to ES200000428A priority Critical patent/ES2157863B1/en
Publication of ES2157863A1 publication Critical patent/ES2157863A1/en
Application granted granted Critical
Publication of ES2157863B1 publication Critical patent/ES2157863B1/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Landscapes

  • Mobile Radio Communication Systems (AREA)

Abstract

Sistema de petición/servicio a clientes. El sistema incluye: a) una o varias estaciones de petición: -medios de emisión capaces de emitir mensajes hacia la estación central y de medios de recepción capaces de recibir mensajes procedentes de la estación central, ambos tipos son mensajes codificados; -medios de visualización/sonorización de los mensajes recibidos; -medios de selección y/o edición de los mensajes a enviar; b) una estación central, teniendo dicha estación: -medios de emisión capaces de emitir mensajes hacia las estaciones de petición y medios de recepción capaces de recibir mensajes de las estaciones de petición, ambos tipos son mensajes codificados; -medios de emisión capaces de emitir mensajes codificados hacia las estaciones móviles. -medios de conexión con un ordenador personal; c) una o varias estaciones móviles, teniendo dicha estación: -medios capaces de recibir, mensajes codificados procedentes de la estación central; -medios capaces de visualizar/sonorizar los mensajesrecibidos. Aplicable para mantener comunicación entre los clientes y los empleados de un negocio del ramo de la restauración.Customer request / service system. The system includes: a) one or several request stations: - broadcast media capable of sending messages to the central station and receiving means capable of receiving messages from the central station, both types are coded messages; - means of viewing / sounding the messages received; - means of selecting and / or editing the messages to be sent; b) a central station, said station having: - broadcast media capable of sending messages to the request stations and receiving means capable of receiving messages from the request stations, both types are coded messages; -mediation means capable of sending coded messages to mobile stations. -mediation means with a personal computer; c) one or more mobile stations, said station having: - means capable of receiving, coded messages from the central station; -medios capable of visualizing / sounding the messages received. Applicable to maintain communication between customers and employees of a business in the catering industry.

ES200000428A 2000-02-16 2000-02-16 PETITION SYSTEM / CUSTOMER SERVICE Expired - Fee Related ES2157863B1 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
ES200000428A ES2157863B1 (en) 2000-02-16 2000-02-16 PETITION SYSTEM / CUSTOMER SERVICE

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
ES200000428A ES2157863B1 (en) 2000-02-16 2000-02-16 PETITION SYSTEM / CUSTOMER SERVICE

Publications (2)

Publication Number Publication Date
ES2157863A1 ES2157863A1 (en) 2001-08-16
ES2157863B1 true ES2157863B1 (en) 2002-03-01

Family

ID=8492433

Family Applications (1)

Application Number Title Priority Date Filing Date
ES200000428A Expired - Fee Related ES2157863B1 (en) 2000-02-16 2000-02-16 PETITION SYSTEM / CUSTOMER SERVICE

Country Status (1)

Country Link
ES (1) ES2157863B1 (en)

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0108751A1 (en) * 1982-05-21 1984-05-23 PITRODA, Satyan Gangaram System with remote computer data entry device, associated apparatus and method of using same
US6208976B1 (en) * 1995-06-16 2001-03-27 Seiko Epson Corporation Order management system with automatic menu updating
JPH11195070A (en) * 1997-11-06 1999-07-21 Toshiba Tec Corp Order data management system

Also Published As

Publication number Publication date
ES2157863A1 (en) 2001-08-16

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