ES2070035A2 - Intelligent telephone calls management system - Google Patents
Intelligent telephone calls management systemInfo
- Publication number
- ES2070035A2 ES2070035A2 ES09201569A ES9201569A ES2070035A2 ES 2070035 A2 ES2070035 A2 ES 2070035A2 ES 09201569 A ES09201569 A ES 09201569A ES 9201569 A ES9201569 A ES 9201569A ES 2070035 A2 ES2070035 A2 ES 2070035A2
- Authority
- ES
- Spain
- Prior art keywords
- telephone calls
- management system
- communication
- intelligent telephone
- lines
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Abstract
Intelligent telephone calls management system. The intelligent telephone calls management system subject of the invention, which has as its objective the optimisation of sending and receiving telephone calls over multiple lines, based on fully-automated procedures, is constituted based on the functional association of a general-purpose computer 1, which has a core 9 which effects the management and a master manager 10 which realises the functions of activation and deactivation of the system and a telephone lines processor module 2 which incorporates a series of control units 12, lines 13, managers 14, messages 15, recording 16 and switching and conference 17, which permits communication between an interlocutor 4 and a manager 6, with the possibility that the establishment of said communication can be realised in a manual or an automatic manner and also by means of communication with an external computer 8.
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
ES09201569A ES2070035B1 (en) | 1992-07-27 | 1992-07-27 | INTELLIGENT TELEPHONE CALL MANAGEMENT SYSTEM. |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
ES09201569A ES2070035B1 (en) | 1992-07-27 | 1992-07-27 | INTELLIGENT TELEPHONE CALL MANAGEMENT SYSTEM. |
Publications (3)
Publication Number | Publication Date |
---|---|
ES2070035A2 true ES2070035A2 (en) | 1995-05-16 |
ES2070035R ES2070035R (en) | 1996-08-01 |
ES2070035B1 ES2070035B1 (en) | 1997-02-16 |
Family
ID=8277789
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
ES09201569A Expired - Fee Related ES2070035B1 (en) | 1992-07-27 | 1992-07-27 | INTELLIGENT TELEPHONE CALL MANAGEMENT SYSTEM. |
Country Status (1)
Country | Link |
---|---|
ES (1) | ES2070035B1 (en) |
Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4894857A (en) * | 1987-06-16 | 1990-01-16 | Inuentions Inc. | Method and apparatus for customer account servicing |
EP0460816A2 (en) * | 1990-06-05 | 1991-12-11 | Inventions, Inc. | Method and apparatus for dynamic and interdependent processing of inbound calls and outbound calls |
-
1992
- 1992-07-27 ES ES09201569A patent/ES2070035B1/en not_active Expired - Fee Related
Patent Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4894857A (en) * | 1987-06-16 | 1990-01-16 | Inuentions Inc. | Method and apparatus for customer account servicing |
EP0460816A2 (en) * | 1990-06-05 | 1991-12-11 | Inventions, Inc. | Method and apparatus for dynamic and interdependent processing of inbound calls and outbound calls |
Also Published As
Publication number | Publication date |
---|---|
ES2070035R (en) | 1996-08-01 |
ES2070035B1 (en) | 1997-02-16 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
EC2A | Search report published |
Date of ref document: 19950516 Kind code of ref document: R Effective date: 19950516 |
|
FD2A | Announcement of lapse in spain |
Effective date: 20111108 |