EP3769229A4 - Systems and methods for generating a contextually and conversationally correct response to a query - Google Patents

Systems and methods for generating a contextually and conversationally correct response to a query Download PDF

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Publication number
EP3769229A4
EP3769229A4 EP19795790.5A EP19795790A EP3769229A4 EP 3769229 A4 EP3769229 A4 EP 3769229A4 EP 19795790 A EP19795790 A EP 19795790A EP 3769229 A4 EP3769229 A4 EP 3769229A4
Authority
EP
European Patent Office
Prior art keywords
conversationally
contextually
query
generating
systems
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
EP19795790.5A
Other languages
German (de)
French (fr)
Other versions
EP3769229A1 (en
Inventor
Matthew A. Surprenant
Erik Lindberg
Gayle Mcelvain
Tonya Custis
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Thomson Reuters Enterprise Centre GmbH
Original Assignee
Thomson Reuters Enterprise Centre GmbH
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Thomson Reuters Enterprise Centre GmbH filed Critical Thomson Reuters Enterprise Centre GmbH
Publication of EP3769229A1 publication Critical patent/EP3769229A1/en
Publication of EP3769229A4 publication Critical patent/EP3769229A4/en
Ceased legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/24—Querying
    • G06F16/242—Query formulation
    • G06F16/243—Natural language query formulation
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
    • G06F16/33—Querying
    • G06F16/332—Query formulation
    • G06F16/3329—Natural language query formulation
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/24—Querying
    • G06F16/248—Presentation of query results
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06N—COMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
    • G06N20/00—Machine learning
    • G06N20/20—Ensemble learning
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06N—COMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
    • G06N3/00—Computing arrangements based on biological models
    • G06N3/02—Neural networks
    • G06N3/08—Learning methods
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06N—COMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
    • G06N5/00—Computing arrangements using knowledge-based models
    • G06N5/02—Knowledge representation; Symbolic representation
    • G06N5/022—Knowledge engineering; Knowledge acquisition
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06N—COMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
    • G06N5/00—Computing arrangements using knowledge-based models
    • G06N5/04—Inference or reasoning models
    • G06N5/041—Abduction
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06N—COMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
    • G06N5/00—Computing arrangements using knowledge-based models
    • G06N5/04—Inference or reasoning models
    • G06N5/046—Forward inferencing; Production systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06N—COMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
    • G06N5/00—Computing arrangements using knowledge-based models
    • G06N5/01—Dynamic search techniques; Heuristics; Dynamic trees; Branch-and-bound
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06N—COMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
    • G06N5/00—Computing arrangements using knowledge-based models
    • G06N5/04—Inference or reasoning models
    • G06N5/048—Fuzzy inferencing
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06N—COMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
    • G06N7/00—Computing arrangements based on specific mathematical models
    • G06N7/01—Probabilistic graphical models, e.g. probabilistic networks

Landscapes

  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • Mathematical Physics (AREA)
  • General Physics & Mathematics (AREA)
  • Data Mining & Analysis (AREA)
  • Computational Linguistics (AREA)
  • Artificial Intelligence (AREA)
  • Software Systems (AREA)
  • Evolutionary Computation (AREA)
  • Computing Systems (AREA)
  • Databases & Information Systems (AREA)
  • Computer Vision & Pattern Recognition (AREA)
  • Human Computer Interaction (AREA)
  • Medical Informatics (AREA)
  • Health & Medical Sciences (AREA)
  • Life Sciences & Earth Sciences (AREA)
  • Biomedical Technology (AREA)
  • Biophysics (AREA)
  • General Health & Medical Sciences (AREA)
  • Molecular Biology (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
EP19795790.5A 2018-05-03 2019-05-03 Systems and methods for generating a contextually and conversationally correct response to a query Ceased EP3769229A4 (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US201862666281P 2018-05-03 2018-05-03
US16/402,100 US11106664B2 (en) 2018-05-03 2019-05-02 Systems and methods for generating a contextually and conversationally correct response to a query
PCT/IB2019/053658 WO2019211817A1 (en) 2018-05-03 2019-05-03 Systems and methods for generating a contextually and conversationally correct response to a query

Publications (2)

Publication Number Publication Date
EP3769229A1 EP3769229A1 (en) 2021-01-27
EP3769229A4 true EP3769229A4 (en) 2021-12-22

Family

ID=68384916

Family Applications (1)

Application Number Title Priority Date Filing Date
EP19795790.5A Ceased EP3769229A4 (en) 2018-05-03 2019-05-03 Systems and methods for generating a contextually and conversationally correct response to a query

Country Status (5)

Country Link
US (2) US11106664B2 (en)
EP (1) EP3769229A4 (en)
AU (1) AU2019263758B2 (en)
CA (1) CA3098802C (en)
WO (1) WO2019211817A1 (en)

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US11741849B2 (en) 2018-02-20 2023-08-29 Pearson Education, Inc. Systems and methods for interface-based machine learning model output customization
US11449762B2 (en) * 2018-02-20 2022-09-20 Pearson Education, Inc. Real time development of auto scoring essay models for custom created prompts
US11887014B2 (en) * 2018-07-27 2024-01-30 Sap Se Dynamic question recommendation
US11966389B2 (en) * 2019-02-13 2024-04-23 International Business Machines Corporation Natural language to structured query generation via paraphrasing
US11144726B2 (en) * 2019-02-14 2021-10-12 Wipro Limited Method and system for identifying user intent from user statements
US11636099B2 (en) * 2019-08-23 2023-04-25 International Business Machines Corporation Domain-specific labeled question generation for training syntactic parsers
CN111209384B (en) * 2020-01-08 2023-08-15 腾讯科技（深圳）有限公司 Question-answer data processing method and device based on artificial intelligence and electronic equipment
WO2021146388A1 (en) * 2020-01-14 2021-07-22 RELX Inc. Systems and methods for providing answers to a query
US11397762B2 (en) * 2020-01-24 2022-07-26 Accenture Global Solutions Limited Automatically generating natural language responses to users' questions
US11449556B2 (en) 2020-02-04 2022-09-20 Accenture Global Solutions Limited Responding to user queries by context-based intelligent agents
CN111324812B (en) * 2020-02-20 2021-02-19 深圳前海微众银行股份有限公司 Federal recommendation method, device, equipment and medium based on transfer learning
CN111309890B (en) * 2020-02-28 2021-01-05 重庆百事得大牛机器人有限公司 Sensitive scene processing system and method for legal consultation
CN113672708B (en) * 2020-05-13 2024-10-08 武汉Tcl集团工业研究院有限公司 Language model training method, question-answer pair generation method, device and equipment
CN111783428B (en) * 2020-07-07 2024-01-23 杭州叙简科技股份有限公司 Emergency management objective question automatic generation system based on deep learning
US11416686B2 (en) * 2020-08-05 2022-08-16 International Business Machines Corporation Natural language processing based on user context
CN112380343B (en) * 2020-11-19 2024-06-25 平安科技（深圳）有限公司 Problem analysis method, device, electronic equipment and storage medium
CN113065356B (en) * 2021-03-19 2023-10-31 南方电网调峰调频发电有限公司信息通信分公司 IT equipment operation and maintenance fault suggestion processing method based on semantic analysis algorithm
US11798551B2 (en) * 2021-03-25 2023-10-24 Bank Of America Corporation System and method for voice controlled automatic information access and retrieval
CN113722465B (en) * 2021-11-02 2022-01-21 北京卓建智菡科技有限公司 Intention identification method and device
CN114756663A (en) * 2022-03-29 2022-07-15 税友信息技术有限公司 Intelligent question answering method, system, equipment and computer readable storage medium
WO2024059593A1 (en) * 2022-09-12 2024-03-21 Thomson Reuters Enterprise Centre Gmbh Interactive tool for determining a headnote report

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US8275803B2 (en) * 2008-05-14 2012-09-25 International Business Machines Corporation System and method for providing answers to questions
US20110153601A1 (en) 2008-09-24 2011-06-23 Satoshi Nakazawa Information analysis apparatus, information analysis method, and program
US20110125734A1 (en) * 2009-11-23 2011-05-26 International Business Machines Corporation Questions and answers generation
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Also Published As

Publication number Publication date
CA3098802A1 (en) 2019-11-07
US20210382878A1 (en) 2021-12-09
AU2019263758A1 (en) 2020-11-26
CA3098802C (en) 2023-09-12
WO2019211817A1 (en) 2019-11-07
US20190340172A1 (en) 2019-11-07
AU2019263758B2 (en) 2022-08-11
EP3769229A1 (en) 2021-01-27
US11106664B2 (en) 2021-08-31

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