EP3105654A4 - Management of information-technology services - Google Patents

Management of information-technology services Download PDF

Info

Publication number
EP3105654A4
EP3105654A4 EP15749466.7A EP15749466A EP3105654A4 EP 3105654 A4 EP3105654 A4 EP 3105654A4 EP 15749466 A EP15749466 A EP 15749466A EP 3105654 A4 EP3105654 A4 EP 3105654A4
Authority
EP
European Patent Office
Prior art keywords
management
information
technology services
services
technology
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP15749466.7A
Other languages
German (de)
French (fr)
Other versions
EP3105654A1 (en
Inventor
Daniel SARFATI
Tanya EPSTEIN
Bradley Joseph HLISTA
Robert Jon HARRINGTON
Samir Varma
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Applango Systems Ltd
Original Assignee
Applango Systems Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Applango Systems Ltd filed Critical Applango Systems Ltd
Publication of EP3105654A1 publication Critical patent/EP3105654A1/en
Publication of EP3105654A4 publication Critical patent/EP3105654A4/en
Withdrawn legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/10—Protecting distributed programs or content, e.g. vending or licensing of copyrighted material ; Digital rights management [DRM]
    • G06F21/105—Arrangements for software license management or administration, e.g. for managing licenses at corporate level
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/14—Payment architectures specially adapted for billing systems
    • G06Q20/145—Payments according to the detected use or quantity
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/02—Details
    • H04L12/14—Charging, metering or billing arrangements for data wireline or wireless communications
    • H04L12/1432—Metric aspects
    • H04L12/1435—Metric aspects volume-based
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L63/00—Network architectures or network communication protocols for network security
    • H04L63/10—Network architectures or network communication protocols for network security for controlling access to devices or network resources
    • H04L63/108—Network architectures or network communication protocols for network security for controlling access to devices or network resources when the policy decisions are valid for a limited amount of time
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
    • H04L67/025—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP] for remote control or remote monitoring of applications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/10—Protocols in which an application is distributed across nodes in the network
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/10—Protocols in which an application is distributed across nodes in the network
    • H04L67/1097—Protocols in which an application is distributed across nodes in the network for distributed storage of data in networks, e.g. transport arrangements for network file system [NFS], storage area networks [SAN] or network attached storage [NAS]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/535—Tracking the activity of the user
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/55—Push-based network services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/56—Provisioning of proxy services
    • H04L67/567—Integrating service provisioning from a plurality of service providers
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3466—Performance evaluation by tracing or monitoring
    • G06F11/3476—Data logging

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Theoretical Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • General Engineering & Computer Science (AREA)
  • Accounting & Taxation (AREA)
  • Computer Hardware Design (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Computer Security & Cryptography (AREA)
  • Software Systems (AREA)
  • Finance (AREA)
  • Technology Law (AREA)
  • Multimedia (AREA)
  • Development Economics (AREA)
  • Economics (AREA)
  • Strategic Management (AREA)
  • General Business, Economics & Management (AREA)
  • Computing Systems (AREA)
  • Human Computer Interaction (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
EP15749466.7A 2014-02-12 2015-02-12 Management of information-technology services Withdrawn EP3105654A4 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US201461939123P 2014-02-12 2014-02-12
PCT/US2015/015694 WO2015123458A1 (en) 2014-02-12 2015-02-12 Management of information-technology services

Publications (2)

Publication Number Publication Date
EP3105654A1 EP3105654A1 (en) 2016-12-21
EP3105654A4 true EP3105654A4 (en) 2017-10-18

Family

ID=53800634

Family Applications (1)

Application Number Title Priority Date Filing Date
EP15749466.7A Withdrawn EP3105654A4 (en) 2014-02-12 2015-02-12 Management of information-technology services

Country Status (2)

Country Link
EP (1) EP3105654A4 (en)
WO (1) WO2015123458A1 (en)

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20110313896A1 (en) * 2010-06-16 2011-12-22 Jayasimha Nuggehalli Methods and apparatus for monitoring software as a service applications
US20120185913A1 (en) * 2008-06-19 2012-07-19 Servicemesh, Inc. System and method for a cloud computing abstraction layer with security zone facilities
US8271615B2 (en) * 2009-03-31 2012-09-18 Cloud Connex, Llc Centrally managing and monitoring software as a service (SaaS) applications
US8429630B2 (en) * 2005-09-15 2013-04-23 Ca, Inc. Globally distributed utility computing cloud

Family Cites Families (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US9565275B2 (en) * 2012-02-09 2017-02-07 Rockwell Automation Technologies, Inc. Transformation of industrial data into useful cloud information

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8429630B2 (en) * 2005-09-15 2013-04-23 Ca, Inc. Globally distributed utility computing cloud
US20120185913A1 (en) * 2008-06-19 2012-07-19 Servicemesh, Inc. System and method for a cloud computing abstraction layer with security zone facilities
US8271615B2 (en) * 2009-03-31 2012-09-18 Cloud Connex, Llc Centrally managing and monitoring software as a service (SaaS) applications
US20110313896A1 (en) * 2010-06-16 2011-12-22 Jayasimha Nuggehalli Methods and apparatus for monitoring software as a service applications

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See also references of WO2015123458A1 *

Also Published As

Publication number Publication date
WO2015123458A1 (en) 2015-08-20
EP3105654A1 (en) 2016-12-21

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DAX Request for extension of the european patent (deleted)
A4 Supplementary search report drawn up and despatched

Effective date: 20170920

RIC1 Information provided on ipc code assigned before grant

Ipc: G06Q 20/14 20120101ALI20170914BHEP

Ipc: G06F 21/10 20130101ALI20170914BHEP

Ipc: H04L 29/06 20060101ALI20170914BHEP

Ipc: G06F 3/00 20060101ALI20170914BHEP

Ipc: G06F 9/46 20060101AFI20170914BHEP

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Effective date: 20180420