EP3025295A4 - System and method for discovering and exploring concepts - Google Patents
System and method for discovering and exploring conceptsInfo
- Publication number
- EP3025295A4 EP3025295A4 EP14828714.7A EP14828714A EP3025295A4 EP 3025295 A4 EP3025295 A4 EP 3025295A4 EP 14828714 A EP14828714 A EP 14828714A EP 3025295 A4 EP3025295 A4 EP 3025295A4
- Authority
- EP
- European Patent Office
- Prior art keywords
- discovering
- exploring concepts
- exploring
- concepts
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Withdrawn
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F40/00—Handling natural language data
- G06F40/20—Natural language analysis
- G06F40/237—Lexical tools
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
Landscapes
- Engineering & Computer Science (AREA)
- Theoretical Computer Science (AREA)
- Physics & Mathematics (AREA)
- Computational Linguistics (AREA)
- Health & Medical Sciences (AREA)
- Audiology, Speech & Language Pathology (AREA)
- Artificial Intelligence (AREA)
- General Physics & Mathematics (AREA)
- General Engineering & Computer Science (AREA)
- General Health & Medical Sciences (AREA)
- Multimedia (AREA)
- Acoustics & Sound (AREA)
- Human Computer Interaction (AREA)
- Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
- Probability & Statistics with Applications (AREA)
- Telephonic Communication Services (AREA)
- Data Mining & Analysis (AREA)
- Databases & Information Systems (AREA)
Applications Claiming Priority (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US13/952,470 US10061822B2 (en) | 2013-07-26 | 2013-07-26 | System and method for discovering and exploring concepts and root causes of events |
US13/952,459 US9971764B2 (en) | 2013-07-26 | 2013-07-26 | System and method for discovering and exploring concepts |
PCT/US2014/048089 WO2015013554A1 (en) | 2013-07-26 | 2014-07-24 | System and method for discovering and exploring concepts |
Publications (2)
Publication Number | Publication Date |
---|---|
EP3025295A1 EP3025295A1 (en) | 2016-06-01 |
EP3025295A4 true EP3025295A4 (en) | 2016-07-20 |
Family
ID=52393853
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
EP14828714.7A Withdrawn EP3025295A4 (en) | 2013-07-26 | 2014-07-24 | System and method for discovering and exploring concepts |
Country Status (4)
Country | Link |
---|---|
EP (1) | EP3025295A4 (en) |
KR (1) | KR102111831B1 (en) |
CN (1) | CN105745679B (en) |
WO (1) | WO2015013554A1 (en) |
Families Citing this family (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US9971764B2 (en) | 2013-07-26 | 2018-05-15 | Genesys Telecommunications Laboratories, Inc. | System and method for discovering and exploring concepts |
US10061822B2 (en) | 2013-07-26 | 2018-08-28 | Genesys Telecommunications Laboratories, Inc. | System and method for discovering and exploring concepts and root causes of events |
CN107864457B (en) * | 2017-10-18 | 2021-06-01 | 上海复旦通讯股份有限公司 | Method for multi-call management in railway communication network |
CN108345583B (en) * | 2017-12-28 | 2020-07-28 | 中国科学院自动化研究所 | Event identification and classification method and device based on multilingual attention mechanism |
Citations (7)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
EP0890942A2 (en) * | 1997-07-11 | 1999-01-13 | AT&T Corp. | Automated meaningful phrase clustering |
US6185527B1 (en) * | 1999-01-19 | 2001-02-06 | International Business Machines Corporation | System and method for automatic audio content analysis for word spotting, indexing, classification and retrieval |
US20030069877A1 (en) * | 2001-08-13 | 2003-04-10 | Xerox Corporation | System for automatically generating queries |
US20060004561A1 (en) * | 2004-06-30 | 2006-01-05 | Microsoft Corporation | Method and system for clustering using generalized sentence patterns |
US20080181390A1 (en) * | 2006-12-21 | 2008-07-31 | International Business Machines Corporation | Method of analyzing conversational transcripts |
US20110295903A1 (en) * | 2010-05-28 | 2011-12-01 | Drexel University | System and method for automatically generating systematic reviews of a scientific field |
US20120096316A1 (en) * | 2010-10-15 | 2012-04-19 | Suit John M | System and method for determination of the root cause of an overall failure of a business application service |
Family Cites Families (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR100638198B1 (en) * | 1998-06-02 | 2006-10-26 | 소니 가부시끼 가이샤 | Method and apparatus for information processing, and medium for provision of information |
JP5024154B2 (en) * | 2008-03-27 | 2012-09-12 | 富士通株式会社 | Association apparatus, association method, and computer program |
TW201025035A (en) * | 2008-12-18 | 2010-07-01 | Univ Nat Taiwan | Analysis algorithm of time series word summary and story plot evolution |
US9213687B2 (en) * | 2009-03-23 | 2015-12-15 | Lawrence Au | Compassion, variety and cohesion for methods of text analytics, writing, search, user interfaces |
KR101339103B1 (en) * | 2011-10-05 | 2013-12-09 | (주)워드워즈 | Document classifying system and method using semantic feature |
-
2014
- 2014-07-24 KR KR1020167005393A patent/KR102111831B1/en active IP Right Grant
- 2014-07-24 WO PCT/US2014/048089 patent/WO2015013554A1/en active Application Filing
- 2014-07-24 CN CN201480053132.9A patent/CN105745679B/en active Active
- 2014-07-24 EP EP14828714.7A patent/EP3025295A4/en not_active Withdrawn
Patent Citations (7)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
EP0890942A2 (en) * | 1997-07-11 | 1999-01-13 | AT&T Corp. | Automated meaningful phrase clustering |
US6185527B1 (en) * | 1999-01-19 | 2001-02-06 | International Business Machines Corporation | System and method for automatic audio content analysis for word spotting, indexing, classification and retrieval |
US20030069877A1 (en) * | 2001-08-13 | 2003-04-10 | Xerox Corporation | System for automatically generating queries |
US20060004561A1 (en) * | 2004-06-30 | 2006-01-05 | Microsoft Corporation | Method and system for clustering using generalized sentence patterns |
US20080181390A1 (en) * | 2006-12-21 | 2008-07-31 | International Business Machines Corporation | Method of analyzing conversational transcripts |
US20110295903A1 (en) * | 2010-05-28 | 2011-12-01 | Drexel University | System and method for automatically generating systematic reviews of a scientific field |
US20120096316A1 (en) * | 2010-10-15 | 2012-04-19 | Suit John M | System and method for determination of the root cause of an overall failure of a business application service |
Non-Patent Citations (1)
Title |
---|
See also references of WO2015013554A1 * |
Also Published As
Publication number | Publication date |
---|---|
KR102111831B1 (en) | 2020-05-15 |
KR20160039273A (en) | 2016-04-08 |
CN105745679B (en) | 2020-01-14 |
WO2015013554A1 (en) | 2015-01-29 |
CN105745679A (en) | 2016-07-06 |
EP3025295A1 (en) | 2016-06-01 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
PUAI | Public reference made under article 153(3) epc to a published international application that has entered the european phase |
Free format text: ORIGINAL CODE: 0009012 |
|
17P | Request for examination filed |
Effective date: 20160226 |
|
AK | Designated contracting states |
Kind code of ref document: A1 Designated state(s): AL AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC MK MT NL NO PL PT RO RS SE SI SK SM TR |
|
AX | Request for extension of the european patent |
Extension state: BA ME |
|
A4 | Supplementary search report drawn up and despatched |
Effective date: 20160620 |
|
RIC1 | Information provided on ipc code assigned before grant |
Ipc: G06Q 30/02 20120101AFI20160614BHEP Ipc: G06Q 30/06 20120101ALI20160614BHEP Ipc: G06F 17/27 20060101ALI20160614BHEP Ipc: G06F 17/28 20060101ALI20160614BHEP Ipc: G06Q 30/00 20120101ALI20160614BHEP Ipc: G06F 17/30 20060101ALI20160614BHEP |
|
DAX | Request for extension of the european patent (deleted) | ||
STAA | Information on the status of an ep patent application or granted ep patent |
Free format text: STATUS: EXAMINATION IS IN PROGRESS |
|
17Q | First examination report despatched |
Effective date: 20191104 |
|
STAA | Information on the status of an ep patent application or granted ep patent |
Free format text: STATUS: EXAMINATION IS IN PROGRESS |
|
STAA | Information on the status of an ep patent application or granted ep patent |
Free format text: STATUS: THE APPLICATION HAS BEEN WITHDRAWN |
|
18W | Application withdrawn |
Effective date: 20220831 |