EP2974247A4 - Système et procédé pour assurer l'accélération et l'efficacité des ventes et du marketing - Google Patents
Système et procédé pour assurer l'accélération et l'efficacité des ventes et du marketingInfo
- Publication number
- EP2974247A4 EP2974247A4 EP14778110.8A EP14778110A EP2974247A4 EP 2974247 A4 EP2974247 A4 EP 2974247A4 EP 14778110 A EP14778110 A EP 14778110A EP 2974247 A4 EP2974247 A4 EP 2974247A4
- Authority
- EP
- European Patent Office
- Prior art keywords
- effectiveness
- providing sales
- marketing
- acceleration
- marketing acceleration
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Withdrawn
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5158—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing in combination with automated outdialling systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US201361776351P | 2013-03-11 | 2013-03-11 | |
PCT/US2014/023417 WO2014164765A1 (fr) | 2013-03-11 | 2014-03-11 | Système et procédé pour assurer l'accélération et l'efficacité des ventes et du marketing |
Publications (2)
Publication Number | Publication Date |
---|---|
EP2974247A1 EP2974247A1 (fr) | 2016-01-20 |
EP2974247A4 true EP2974247A4 (fr) | 2016-11-16 |
Family
ID=51658967
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
EP14778110.8A Withdrawn EP2974247A4 (fr) | 2013-03-11 | 2014-03-11 | Système et procédé pour assurer l'accélération et l'efficacité des ventes et du marketing |
Country Status (3)
Country | Link |
---|---|
EP (1) | EP2974247A4 (fr) |
CA (1) | CA2905351A1 (fr) |
WO (1) | WO2014164765A1 (fr) |
Families Citing this family (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN108366430B (zh) * | 2017-01-26 | 2023-10-03 | 华为技术有限公司 | 调度请求的方法和终端设备 |
Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20070286389A1 (en) * | 2006-03-13 | 2007-12-13 | Hyerle Robert H | Communication system and method |
US20120099720A1 (en) * | 2010-10-21 | 2012-04-26 | Ivesia Solutions, Inc. | System and method for maximizing efficiency of call transfer speed |
Family Cites Families (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JP3065053B2 (ja) * | 1998-01-06 | 2000-07-12 | セイコーエプソン株式会社 | 機器監視システム、ローカル監視装置、統合監視装置、機器監視方法、及び、プログラムを格納したコンピュータ可読媒体 |
US20050002515A1 (en) * | 1999-07-13 | 2005-01-06 | Mewhinney Brian E. | Dialing techniques for a contact center |
US20070121902A1 (en) * | 2005-11-03 | 2007-05-31 | Andrei Stoica | Transfer of live calls |
US7873156B1 (en) * | 2006-09-29 | 2011-01-18 | Verint Americas Inc. | Systems and methods for analyzing contact center interactions |
-
2014
- 2014-03-11 WO PCT/US2014/023417 patent/WO2014164765A1/fr active Application Filing
- 2014-03-11 EP EP14778110.8A patent/EP2974247A4/fr not_active Withdrawn
- 2014-03-11 CA CA2905351A patent/CA2905351A1/fr not_active Abandoned
Patent Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20070286389A1 (en) * | 2006-03-13 | 2007-12-13 | Hyerle Robert H | Communication system and method |
US20120099720A1 (en) * | 2010-10-21 | 2012-04-26 | Ivesia Solutions, Inc. | System and method for maximizing efficiency of call transfer speed |
Non-Patent Citations (1)
Title |
---|
See also references of WO2014164765A1 * |
Also Published As
Publication number | Publication date |
---|---|
EP2974247A1 (fr) | 2016-01-20 |
WO2014164765A1 (fr) | 2014-10-09 |
CA2905351A1 (fr) | 2014-10-09 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
PUAI | Public reference made under article 153(3) epc to a published international application that has entered the european phase |
Free format text: ORIGINAL CODE: 0009012 |
|
17P | Request for examination filed |
Effective date: 20150921 |
|
AK | Designated contracting states |
Kind code of ref document: A1 Designated state(s): AL AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC MK MT NL NO PL PT RO RS SE SI SK SM TR |
|
AX | Request for extension of the european patent |
Extension state: BA ME |
|
A4 | Supplementary search report drawn up and despatched |
Effective date: 20161013 |
|
RIC1 | Information provided on ipc code assigned before grant |
Ipc: H04M 3/00 20060101AFI20161007BHEP |
|
17Q | First examination report despatched |
Effective date: 20191212 |
|
STAA | Information on the status of an ep patent application or granted ep patent |
Free format text: STATUS: THE APPLICATION IS DEEMED TO BE WITHDRAWN |
|
18D | Application deemed to be withdrawn |
Effective date: 20200623 |