EP2898486B1 - Safety reporting network with alarm-notification and alarm-verification function, and the method - Google Patents

Description

State of the art

The invention relates to a security network with the features of the preamble of claim 1.

In many public areas or private buildings monitoring centers are used, in which staff evaluates monitoring data and takes countermeasures or initiates rescue measures in case of special incidents. Thus, for example, it is customary for a surveillance area to be monitored by means of cameras and the image data streams of the cameras to be directed to a monitoring center in order to be optionally automated or checked by the personnel there.

For example, the publication discloses DE 10 2007 054 819 A1 a surveillance system having a plurality of surveillance cameras, wherein the image data streams of the surveillance cameras are routed to and displayed on a plurality of monitors. Furthermore, the monitoring system includes a workstation for an observer who monitors the image data streams displayed on the monitors.

The US 2006/0168190 A1 discloses a remote monitoring system in which a monitoring station monitors the status of a communication link between the monitoring station and a terminal. From the US 2002/0147982 A1 a security system for verifying an alarm message is known.

The publication US 2008/0284580 A1 , which is the closest prior art, relates to a local video surveillance system having a verification function. It is envisaged that a central panel for a local environmental area or for a building will perform a surveillance wherein a verification request is sent to a user with a mobile telephone when an alarm has been detected by the central panel.

Disclosure of the invention

In the context of the invention, a security network with the features of claim 1 is disclosed. Preferred or advantageous embodiments of The invention will become apparent from the dependent claims, the following description and the accompanying drawings.

The security reporting network according to the invention - also referred to as a security network system or security network system - is suitable and / or designed to perform a monitoring, in particular with regard to a burglary, an alarm, in particular a fire alarm, or other criteria.

The security reporting network comprises a preferably central security control device and at least one local surveillance network. The local monitoring network can be arranged in a monitoring object or arranged in the ready state in the monitoring object, in particular installed. In particular, the local monitoring network is designed as a LAN.

In the context of the invention, a surveillance object is preferably understood to mean a monitoring area that belongs together in terms of content. In particular, the surveillance object is considered to be a related building complex, e.g. a hospital facility, an airport facility, a public or private building, etc. trained. The monitoring object has the local monitoring network installed or installed.

In particular, the local monitoring network is a network in which the network subscribers have local addresses, in particular local IP addresses. Particularly preferably, the local monitoring network has a router as an interface.

The at least one local monitoring network has at least one monitoring device as a network participant. The monitoring device comprises at least one sensor for receiving a measured variable in the surroundings of the monitoring device.

The monitoring device is particularly preferably designed as a surveillance camera. Alternatively or additionally, the local monitoring network can also smoke detectors, fire detectors, motion detectors or other monitoring devices as network subscribers. The monitoring device comprises a network interface for the data link to the local monitoring network.

The safety control device is designed to receive an event message based on monitoring data of the at least one monitoring device from the local monitoring network.

The event message is defined as a message about an event, ie an event. The event message includes data that characterizes the event and may include any selection of the subsequent data, such as the following: Time of the event (e.g., time / date), position of the event (e.g., room X), sender of the event (e.g., monitor Y), type of event (e.g., burglary, fire, moving object, temperature rise).

In principle, the event message can be generated and sent by the monitoring device or by other network subscribers of the local monitoring network. The monitoring device particularly preferably comprises a data processing device which is designed to automatically generate the event message on the basis of recorded sensor data of the monitoring device.

The monitoring device is designed in particular as a so-called "intelligent" monitoring device. In the event that the evaluation according to a set of rules results in a special feature in the monitoring area, this feature is treated as an event situation (event). The monitoring device is designed to output an event message - also known as an event message - upon detection of the event situation. The event message is output to the monitoring network of the monitoring device.

In a preferred embodiment, the monitoring device or at least one of the monitoring devices is designed as the surveillance camera, wherein the data processing device is designed to detect the event situation based on digital image processing of the surveillance images and to send an event message based thereon.

It is possible, for example, for the surveillance camera to detect moving objects in front of a static scene background and to detect an event situation in the presence of a moving object. It is also possible that according to the rules only an event situation is detected when the moving object enters a restricted area or crosses a barrier line. Further possibilities for the recognition of event situations by means of digital image processing in surveillance cameras are, for example, in the document DE 10 2007 053 812 the applicant with further references.

According to the invention, the security network comprises a first network, wherein the local monitoring network is connected to the security control device via the first network or can be connected, and wherein the event message is transmitted via the first network to the central security control device.

The first network may, for example, be in the form of a public Internet, in modified embodiments the first network may also be implemented as a telephone connection or another data connection. Particularly preferably, the first network is designed as a private network, which is provided by an ISP (Internet Service Provider).

The security reporting network comprises at least one agent device, wherein the agent device is connected to the security control device in terms of data technology. According to the invention, the security network comprises a second network, which realizes the data connection between the security control device and the at least one agent device.

The security control device is particularly preferably designed as a server, which is preferably accessible via the first and the second network. The first and second networks may be similar. However, it is preferred that the second network be implemented as an intranet is such that the agent devices are also located in close proximity to the security controller.

According to the invention, the security reporting network comprises a plurality of local surveillance networks, the first network and the second network.

The security reporting network is configured to transmit the event message or an event message processed on the basis of the event message as an alarm message to the at least one agent device. In particular, the event message is transmitted from the surveillance camera, via the first network, via the security control device and as an alarm message to the at least one agent device.

The at least one agent device is preferably designed as a workstation, in particular a computer workstation, for monitoring personnel. The agent facility allows the alarm to be processed by the monitoring personnel. The agent device is designed to interactively process the alarm message by the monitoring personnel as a user.

In the context of the invention, it is proposed that the security network has at least one client device, the client device being designed as a mobile telephone. It is further claimed that the agent device comprises a request module configured to send an alert message and a verification request to the client device and to receive a response of the client device to the verification request. In particular, the verification request constitutes a request to verify the alarm underlying the alarm as a real alarm or as a false alarm.

Particularly preferably, the request module forms an integral part of the agent device. Alternatively or additionally, it is provided that the alarm message and / or the verification request is formed by the request module automatically on the basis of the alarm message and the user interaction.

The advantage of the invention lies in the fact that the monitoring personnel, as users of the at least one agent device, can include a user of the client device, in particular of the mobile telephone, in the verification of alarm situations. As a result, the monitoring personnel can secure themselves and avoids superfluous interventions, which can be very costly depending on the intervention partner (fire brigade, police, etc.). Surveillance personnel can stop the alarm faster and with greater reliability. In addition, an end user as a user of the client device and receiver of the alarm message as well as the verification request feels integrated into the process and thus confirmed in the security system.

In a preferred embodiment of the invention, the sending of the alarm message and the verification request can be triggered by user interaction. In this embodiment, it is not a parallel signal path, wherein an alarm notification is sent both to the agent device and to the client device, but to a serial signal path, in particular a signal chain, wherein in the signal path first in the agent device user interaction must be done to trigger the sending of the alarm message and the verification request to the client device. The advantage of this embodiment is to be seen in particular in the fact that the end user as the client device only receives alarm messages and verification requests from event situations which have already been pretested by user interaction in the agent device, in particular manually pretested, so that only highly relevant event situations in the form of alarm messages and Verification requests are sent to the client device.

• Details zu dem der Alarmmitteilung zugrunde liegenden Event, insbesondere Zeitpunkt des Events (z.B. Uhrzeit/Datum), Position des Events (z.B. Raum X), Absender des Events (z.B. Überwachungseinrichtung Y), Art des Events (z.B. Einbruch, Feuer, bewegtes Objekt, Temperaturanstieg).
• Bilder zu dem der Alarmmitteilung zugrunde liegenden Event, insbesondere ein Standbild oder Einzelbild des Events.

In a preferred embodiment, it is provided that the alarm message contains some or all of the following data:

• Details of the event underlying the alarm message, in particular the time of the event (eg time / date), position of the event (eg room X), sender of the event (eg monitoring device Y), type of event (eg burglary, fire, moving object, temperature rise).
• Pictures for the event underlying the alarm message, in particular a still picture or individual picture of the event.

In a preferred development of the invention, the client device is designed to send verification information to the agent device in response to the verification request. In particular, the reaction occurs with user interaction by the end user.

In a preferred specific embodiment of the invention, the client device on a software, in particular an app, which is programmatically designed to display on a screen of the client device a selection of Verifizierungsentworten and to let select by the end user. For example, three different verification responses are displayed on the screen of the client device, which are selectable by touch-screen or other man-machine interface and sent as verification information to the agent device.

According to the invention, it is provided that the local monitoring network can be connected and / or connected to the security control device via a first network with the security control device, the security control device via a second network with the at least one agent device and the client device via a third network is. The security reporting network is configured to send the verification request from the agent device via the second network to the security control device and subsequently from the security control device to the client device via the third network. The third network may be of the same kind as the first network or the second network, but may in particular also be a telephone connection.

be displayed or reported on the client device immediately and without user interaction. The use of push notification technology has the advantage that the user of the client device does not have to have the corresponding software or app constantly activated, but that the software or app is activated by the push notification service if necessary.

In a preferred development of the invention, it is provided that monitoring image information about the monitoring event is transmitted to the client device together with the alarm message and / or the verification request, so that first image data for displaying the monitoring event is loaded in a first display mode.

In a preferred development of the invention, the security reporting network is configured, which is automatically and / or automatically loaded with further monitoring image information for the monitoring event in the client device, so that second image data for displaying the monitoring event are loaded in a second display mode, the second image data having more information content and / or have a larger amount of data than the first image data.

In this embodiment, the at least one local monitoring network has at least one surveillance camera as the network participant. The surveillance camera is configured to output monitoring image information for a monitoring event. The monitoring image information includes one or more surveillance images, wherein the surveillance images may have a quality level. The quality level may preferably refer to a resolution of the surveillance images, and the quality level may relate to a compression of the surveillance images. Thus, usually a low resolution and / or a high compression result in a low quality level or a high resolution and / or a low compression result in a low quality level of the surveillance images. Furthermore, the quality level can be influenced by the spatial resolution, grayscale resolution of the pixels, color step, grayscale or black-and-white representation, size of the image section.

The transmission of the monitoring image information to the client device is performed such that first image data for displaying the monitoring event is loaded in the first display mode. The first image data is thus sufficient to represent the monitoring event in the first display mode on the client device. The training is based on the consideration that the transmitting networks are often bandwidth-limited. In particular, in the case of long transmission paths, it is to be expected that at least one serial, arranged data transmission section has only a small bandwidth, so that the monitoring image information necessary for the display of the monitoring event must not be arbitrarily large. Against this background, it is proposed that initially first image data are loaded into the client device in order to display the monitoring event with a low information content and / or a small amount of data. This step is quick to implement so that the monitoring event can be timely displayed on the client device. In a second step, further monitoring image information is loaded so that second image data is present in the client device, the second image data allowing a second type of display including more details about the monitoring event.

It is possible that the second image data is independent or separate from the first image data. However, it is also within the scope of the development that the image data are supplemented by successive reloading of further monitoring image information in order to produce the second image data in this way.

In a preferred embodiment of the development, the wide image data has a larger number of monitoring images and / or a better quality level than the first image data. Particularly preferably, it is provided that the first image data represent only one single image and the second image data show a video sequence, in particular a clip, ie a sequence of temporally successive image data. In this embodiment, the single image can be displayed on the client device first and very quickly. While the frame can already be checked by the user of the client device, further monitoring image information is reloaded. As a result, a video sequence or a clip of the monitoring event is available in a timely manner, which, for example, forward and can be spooled backwards. The video sequence has a higher information content, but at the same time a larger amount of data. In a concrete embodiment, for example, in the first image data, a single image with jpg compression of a size of 20 KB, for example, is transmitted within a time of one second. As a second image data, a video sequence is transmitted which, for example, represents 5 seconds before and after the event and which, for example, has a size between 100 and 5,000 kB. The transmission - especially at low transmission bandwidth - the second image data is for example 5-30 minutes. Due to the progressive information structure of the security network, it is preferably achieved that the user always has the most meaningful image data available depending on the bandwidth of the interconnected networks.

In particular, provision can be made for third image data to comprise the original data of the monitoring event of the surveillance camera.

In a preferred embodiment of the invention, the security reporting network comprises a plurality of local monitoring networks, the majority of the local surveillance networks being assigned to different surveillance objects. In particular, the security control device has a management module which manages accounts or accounts for different monitoring objects and / or groups of monitoring objects.

While it has hitherto been customary for exactly one local monitoring network to be associated with exactly one security control device, it is proposed in the development to centralize the security control device or to set up a global security control device in conjunction with a plurality of local surveillance networks. The advantage of the development can be seen in the fact that the safety control device and the agent devices can be implemented at an arbitrary position, in particular detached from the local monitoring network. According to the invention, a central security control device and the agent devices connected to it provide a plurality of local surveillance networks and Consequently, a plurality of monitoring objects are cared for. This makes it possible to save system components, in particular hardware, since a separate safety control device does not have to be set up for each local monitoring network. In addition, the agent devices can also be centrally organized, so that agent facilities and, if appropriate, the staff operating the agent facilities can be centrally organized. The central organization has the further advantage that, for example, training of the monitoring personnel and further developments of the agent device, the safety control device, etc. can be implemented quickly.

In this development, it is preferred that the security control device has a management module, wherein the management module is designed to allocate accounts or accounts for the different monitoring objects and / or groups of surveillance objects that can be assigned to different clients, so that the care and thus monitoring of Monitoring objects can be offered as a central service to different clients. In particular, the accounts or accounts include data on the different contacts and monitoring objects, monitoring policies, and other configuration data.

In particular, the management module allows the implementation of an authorization concept for the alarm messages and / or verification requests. It is envisaged that the client devices e.g. are certified via device tokens and / or that users of the client devices must authenticate themselves. This embodiment increases the security of the security network.

In one possible development of the invention, it is provided that the security control device and / or the agent device cancels the verification request after a predeterminable time. This embodiment is preferred because it is possible that the user of the client device is unreachable for a long time. To account for this possibility, the verification request for the given time expires and the user of the Agent Setup must evaluate or reset the alarm message in a conventional manner.

• Figur 1 eine schematische Blockdarstellung eines Sicherheitsmeldenetzwerks als ein Ausführungsbeispiel der Erfindung;
• Figuren 2a,b,c ein schematisches Flussdiagramm zur Erläuterung des Verfahrens der progressiven Informationsübertragung.
• Figuren 3a,b,c ein schematisches Flussdiagramm zur Illustration der Erzeugung der Überwachungsbildinformationen für den progressiven Informationsaufbau;
• Figur 4 eine beispielhafte Darstellung einer Alarmmeldung auf einer Agenteneinrichtung des Sicherheitsmeldenetzwerks in der Figur 1;
• Figur 5 eine schematische Blockdarstellung eines Sicherheitsmeldenetzwerks als ein weiteres Ausführungsbeispiel der Erfindung;

Further features, advantages and effects of the invention will become apparent from the following description of a preferred embodiment of the invention. Showing:

• FIG. 1 a schematic block diagram of a security reporting network as an embodiment of the invention;
• FIGS. 2a, b, c a schematic flowchart for explaining the method of progressive information transmission.
• FIGS. 3a, b, c a schematic flow diagram illustrating the generation of the monitoring image information for the progressive information structure;
• FIG. 4 an exemplary representation of an alarm message on an agent device of the security network in the FIG. 1 ;
• FIG. 5 a schematic block diagram of a security network as a further embodiment of the invention;

Corresponding components, sizes, signals, etc. are provided with the same reference numerals in the figures, so that it is possible to refer back to earlier parts of the description of components, quantities and signals.

The FIG. 1 shows in a schematic block diagram a security reporting network 1 as an embodiment of the invention. The safety network 1 comprises a plurality of local monitoring networks 2, which are installed in different monitoring objects 3.

Each of the local monitoring networks 2 is designed as a local network and defines one or at least one local domain. The local monitoring network is z. B. realized as a LAN or as a WLAN. Each of the network subscribers in the local monitoring network 2 has a local IP address. The local monitoring network has an interface 4 to a first network 5, wherein before the interface 4, a router 6 is interposed. In particular, the local monitoring network 2 is an exclusively private network and the first network 5 is an Tier 3 or Tier 2 or Tier 1 network. Each of the local surveillance networks 2 comprises at least one surveillance camera 7, which is designed to monitor a surveillance area 8 in the surveillance object 3.

The monitoring objects 3 are spatially independent of each other and according to the invention will be positioned at a distance of greater than 10 km, or for example greater than 20 km or greater than 50 km from each other. It may be monitoring objects 3 from different companies as the client. These are treated with different accounts or accounts in security reporting network 1. They may also be monitoring objects 3 of different types. Thus, it is possible that a monitoring object 3 is an airport, another monitoring object 3 is a railway station, another monitoring object 3 is a warehouse, etc. In the security reporting network 1 any monitoring objects 3 are added. The monitoring objects 3 are to be understood in particular as logical units.

The surveillance cameras 7 each have a network interface 9, via which the surveillance cameras in the local surveillance network 2 can communicate. The surveillance cameras 7 are designed as intelligent surveillance cameras 7, which each comprise a data processing device 10 and a local memory device 11. The surveillance cameras 7 are designed to process the recorded surveillance images in the data processing device 10 by means of digital image processing and to store surveillance images in the local memory device 11. Furthermore, the surveillance cameras 7 comprise a set of rules 12 with alarm rules, so that the surveillance cameras 7, after analysis of the surveillance images by the data processing device 10, can deliver an event message E to the local surveillance network 2.

The first network 5 is based on the Internet protocol and may be designed as a public Internet in a first alternative embodiment. Alternatively, the first network 5 is designed as a private IP network, wherein all interfaces 4 of the first network 5 are assigned exclusively to the private IP network and the private IP network is in particular separated from the public Internet by data technology. Alternatively, the first network 5 may also be configured as a local area network (LAN) or as a wide area network (WAN). In particular, the first network 5 implements a secure TCP connection.

The security reporting network 1 comprises an in particular central or global security control device 13, which is e.g. is designed as a server or as a server farm. The safety control device 13 is connected via one of the interfaces 4 to the first network 5 and thus to the local monitoring networks 2 of the different monitoring objects 3.

The safety control device 13 comprises a management module 14, an event processing module 15, a database for event and sensor data 16, an archive 17 for surveillance images of the surveillance camera 7 and an infrastructure management module 26 for the registration of the monitoring devices, in particular the surveillance cameras 7

The management module 14 is designed to manage different clients with different monitoring objects 3. The principals are, in particular, companies that are economically or legally independent and that use the security reporting network 1 to monitor their surveillance objects 3. The monitoring objects 3 to be monitored and the configuration data of the local monitoring networks 2 of the monitoring objects 3 are thus stored in the management module 14 for each client. Furthermore, data for monitoring the monitored objects 3 are stored, such as alarm and notification rules, contact persons, contact person details, such as e-mail, telephone number, address, etc. The management module 14 allows any monitoring objects 3 of new or existing clients flexible in the Security network 1 to integrate.

The safety control device 13 further comprises the event processing module 15, which processes and evaluates the event messages E or the subsequently described mobile event messages MUE of the surveillance cameras 7 in accordance with a set of rules. In particular, the event processing module 15 accesses the alarm rules in the management module 14, in which they are defined individually and / or on a per-client basis for each surveillance object 3. The alarm rules include, for example, an arming schedule for monitoring, logical linking of events, execution of multiple actions, etc. The event processing module 15 outputs a processed event message as alarm message A as a result of the processing.

Furthermore, the safety control device 13 includes the database 16 for storage and logging of all events and sensor data. In addition, the security control device 13 has the archive 17 for original surveillance images, but not all surveillance images, but only surveillance images, which are linked to an event, are stored in the archive 17 for reasons of space.

The safety control device 13 is connected via a second network 18 with one or more agent devices 19 via an output interface 20 data technology.

The second network 18 may correspond to the first network 5. Alternatively, it is possible for the second network 18 to be embodied as an intranet or as another variant of the first network 5.

The agent devices 19 in their entirety form a control center 21 or a monitoring center. In the control center 21, a plurality of such agent devices 19 are usually arranged so that the control center 21 can be scaled as a function of the number and the size of the monitoring objects 3. The agent devices 19 are designed in particular as workstations for monitoring personnel 22.

The agent devices 19 receive the event message E or the event message E 'or the alarm message A processed via the event processing module 15, the messages E, E', A being displayed on the agent devices 19 so that they are transmitted by the monitoring personnel 22 can be edited. The agent devices 19 are designed to implement different procedures in the processing by the monitoring personnel 22.

Thus, it is possible for the supervisor 22 to cancel the message E, E ', A if it is judged by the supervisor 22 to be a false alarm. Furthermore, it is possible that the message E, E ', A is verified as an alarm, wherein after the alarm verification by the monitoring personnel 22, an external alarm is triggered either via the control center 21 or the safety control device 13. Thirdly, it is possible for the agent devices 19 to request further information from the surveillance cameras 7 to the message E, E ', A or to reload it automatically.

The safety control device 13 has a further output interface 23, which is connected to a third network 24. The third network 24 may be similar in nature to the first network 5 and the second network 18, but may in particular also be a telephone connection. Via the third network 24, a plurality of client devices 25 can be reached, which are designed, for example, as mobile phones / smart phones (in general mobile terminal).

The agent device 19 receives in addition to the event message E, E 'or the alarm message A monitoring image information to the monitoring event. This results in a field of tension, since on the one hand the monitoring image information should be transmitted as quickly as possible, so that an event message / alarm message can be processed by the agent devices as promptly as possible. On the other hand, the monitoring image information should be as accurate as possible so that the evaluation by the monitoring personnel 22 on the agent device 19 is as precise as possible. In this connection, a progressive information transmission of monitoring image information from the Surveillance camera 7 to the agent device 19 or - selected with the same motivation - to the client devices 25.

The monitoring image information is transmitted in the embodiment shown in three different quality levels Q1, Q2 and Q3.

The FIGS. 2 a, b, c show schematically the transmission of the monitoring image information. In the FIG. 2a It can be seen that, starting from the surveillance camera 7, surveillance image information in a first quality level Q1 is transmitted to the security control device 13 via the first network 5. From there, the monitoring image information Q1 is optionally forwarded to the agent devices 19 or to the client devices 25, specifically via the second network 18 or the third network 24.

The monitoring image information of the first quality level Q1 includes first image data configured to display the monitoring event in a first display mode. The first display mode is a still picture display and the first picture data is a single picture, e.g. in a jpg format, the surveillance event. Such a jpeg file has a file size of 30 to 50 kB and can be transmitted quickly even with low network bandwidths. Thus, it is possible that the monitoring event in the first display mode already after a period of less than 5 seconds, e.g. within one second of the initiation of the monitoring event in the first display mode.

The FIG. 4 shows a schematic representation of the screen display 27 of a monitor one of the agent devices 19. The screen 27 shows an alarm message A, in the upper part data on the alarm message A, such as the date, time, the address of the alarm-triggering device, are shown. The monitoring image information of the first quality level Q1 is displayed on the left side as a still image as the first display type.

While the monitoring personnel 22 already has the opportunity to study the monitoring image information of the first quality level Q1, as in the FIG. 2b is shown - in the background already a video sequence with low resolution / high compression than further monitoring image information in a second quality level Q2 to the user device 19 and the client device 25 transmit. The further monitoring image information allows the representation of the monitoring event as a video sequence or a clip, for example providing a range of +/- 5 seconds around the actual monitoring event. As soon as the further monitoring image information is loaded, the still image is exchanged for the video sequence as the second display mode, so that the monitoring personnel 22 from that moment on, to analyze the monitoring scene at the monitoring event time point more accurately. The video sequence has a file size of a few 100 KB, so that the image data for the second display mode are available even with low transmission bandwidths within a few minutes, in particular less than 5 minutes.

As can be seen in particular from the Figure 2c results, in a third step, the monitoring image information Q3 is downloaded in a third quality level corresponding to the original data of the monitoring event. The transmission of the monitoring image information Q3 of the third quality level may take more than a few minutes due to the large amount of data, for example, more than 5 MB, so that they are available only after some time. The monitoring image information Q3 in the third quality level can, for example, be archived or used for proof in a legal proceeding.

The FIGS. 3 a, b, c illustrate the generation of the monitoring image information in the different quality levels Q1, Q2, Q3 in a schematic representation. In each case, the surveillance camera 7 is shown, which initially records the surveillance images in a raw data format R. In a first coding step, the image data can be coded with minimal or no loss of quality. In particular, the coding is carried out according to the standard mpeg4 and / or H.264. Starting from the encoded image data CD Monitoring image information Q1, Q2, Q3 created. In this embodiment, the surveillance camera 7 forms a transcoder device.

It can be provided that the security reporting network 1 has a device for determining or estimating the available or usable data transmission rates between the surveillance camera 7 and the agent device 19 or client device 25 as user devices. For example, the device can estimate the available or usable data transmission rate based on a fill level of an output buffer of the surveillance camera 7. The device may, for example, as in the publication US 2011/0225315 A1 be educated. The security reporting network 1 and in particular the surveillance camera 7 are designed to select a quality level or to adjust the quality levels as a function of the available or usable data transmission rate.

The FIG. 5 shows a schematic representation of the security reporting network 1 and its operations in the processing of a monitoring event. The FIG. 5 represents a possible embodiment of the security reporting network 1.

In the case of a monitoring event detected by one of the surveillance cameras 7, an event message E is sent from the associated local surveillance network 2 to the security control device 13, as described in connection with FIG FIG. 1 has already been explained. The event message E is processed by the event processing module 15, which sends an alarm message A to the control center 21, in particular to one of the agent devices 19, depending on the rules.

There, the alarm message is processed by the monitoring personnel 22 in a workflow. As part of the workflow, it is possible that a verification request V is triggered by a request module 33 of the agent device 19 by means of user interaction and / or manually. This verification request V runs again via the security control device 13 and is transmitted from there together with an alarm message 28 to one of the client devices 25. In the embodiment shown are the first and third networks 5, 24 are formed as a LAN / WAN. The transmission of both the event message E, as well as the verification request V and the alarm message 28 via secure TCP connections.

For example, the alarm message 28 or the verification request V are designed as a so-called push notification. The alarm message 28 and / or the verification request V contain further detailed information about the monitoring event. For example, the time of the event is transmitted to the surveillance camera 7, time of acceptance of the alarm message A in the control center 21, the triggering device, the monitoring object 3, a video image or a video sequence and / or an audio.

A typical area of application for one of the verification requests V is when a person has been spotted in the surveillance object 3 but the surveillance staff 22 can not clearly determine whether it is an intruder or a known person. In this case, the monitoring personnel 22 may request further instructions from a user of the client device 25 via the verification request V.

The verification request V provides a selection of multiple verification responses VA. The verification responses VA are optionally configured as part of the verification request V or provided on the client device 25. In order to process the verification request V and to select the verification responses VA, a corresponding software or app is installed on the client device 25, in particular as a mobile telephone. For example, 25 different choices are displayed on the client device by means of software buttons. The user 29 of the client device 25 selects a response from the selection options, eg false alarm or alarm case, etc. The selected verification response VA is sent via the same signal path back to the security control device 13 or the control center 21, in particular the triggering agent device 19. The safety controller 13 or the agent device 19 evaluates the alarm message A according to the verification answer of the user 29.

• "Sie haben den Alarm als unkritisch bewertet.
  Es wird keine Intervention eingeleitet."
  "Ok/Zurück",
  bzw.
• "Sie haben den Alarm als kritisch bewertet.
  Bitte bestätigen Sie die sofortige Intervention."
  "Ok/Zurück"

Optionally, it is possible for a confirmation dialog to be displayed on the client device 25, such as:

• "They rated the alarm as uncritical.
  No intervention is initiated. "
  "Okay / Back",
  or.
• "They rated the alarm as critical.
  Please confirm the immediate intervention. "
  "Okay / back"

The verification response VA of the user 29 is sent to the agent device 19 and thus to the monitoring personnel 22.

Should the user 29 fail to respond within a defined time, the verification request V expires and the supervisor 22 must assess or reset the alarm in a conventional manner.

Claims (9)

1. Safety reporting network (1)
   having a safety control device (13), wherein the safety control device (13) is connected to a local monitoring network (2), wherein the local monitoring network (2) has at least one monitoring device (7),
   wherein the safety control device (13) is designed to receive an event notification (E) from the local monitoring network (2) on the basis of monitoring data from the at least one monitoring device,
   having at least one agent device (19), wherein the agent device (19) is connected to the safety control device (13) using data technology, and wherein the at least one agent device (19) is designed to process the event notification (E) or an alarm notification (A) based on the event notification with user interaction and to generate an alarm message (28),
   having at least one client device (25), wherein the client device (25) is in the form of a mobile telephone, wherein the agent device (19) has a request module (33) which is designed to transmit the alarm message (28) and a verification request (V) to the client device (25) and to receive a reaction of the client device (25) to the verification request (V),
   characterized in that
   the safety reporting network has a plurality of local monitoring networks (2), wherein the plurality of local monitoring networks (2) are assigned to different monitoring objects (3), wherein the monitoring objects (3) are arranged in a manner spatially independent of one another and are positioned with a distance of greater than 10 km from one another, and
   in that the local monitoring network (2) is connected to the safety control device (13) via a first network, the safety control device (13) is connected to the at least one agent device (19) via a second network and the client device (25) is connected to the safety control device via a telephone connection, wherein the safety reporting network (1) is designed to transmit the verification request (V) from the agent device (19) to the safety control device (13) via the second network and then from the safety control device (13) to the client device (25) via the telephone connection.
2. Safety reporting network (1) according to Claim 1, characterized in that the transmission of the alarm message (28) and of the verification request (V) can be triggered by user interaction.
3. Safety reporting network (1) according to Claim 1 or 2, characterized in that the alarm message (28) contains some or all of the following data:

   - details of the event (E) on which the alarm message (28) is based;

   - images of the event (E) on which the alarm message (28) is based.
4. Safety reporting network (1) according to one of the preceding claims, characterized in that the client device (25) is designed to transmit an item of verification information (VA) to the agent device (19) as a reaction.
5. Safety reporting network (1) according to one of the preceding claims, characterized in that the client device (25) has software, in particular an app, which is designed, in terms of programming, to display a selection of verification responses (VA) on a screen (31) of the client device (25).
6. Safety reporting network (1) according to one of the preceding claims, characterized in that the monitoring camera (7) is designed to output monitoring image information relating to a monitoring event, wherein the monitoring image information comprises one or more monitoring images, wherein the safety reporting network (1) is designed such that monitoring image information relating to the monitoring event is loaded into the client device (25), with the result that first image data for displaying the monitoring event in a first type of display are loaded, and wherein the safety reporting network (1) is designed such that further monitoring image information relating to the monitoring event is loaded in an automated and/or automatic manner, with the result that second image data for displaying the monitoring event in a second type of display are loaded, wherein the second image data have more information content and/or a greater volume of data than the first image data.
7. Safety reporting network according to Claim 6, characterized in that the second image data have a greater number of monitoring images than the first image data.
8. Safety reporting network according to either of the preceding Claims 7 and 8, characterized in that the second image data have a greater resolution and/or less compression than the first image data.
9. Method for operating the safety reporting network (1) according to one of the preceding claims, characterized in that the agent device (19) transmits the alarm message (28) and the verification request (V) to the client device (25) and receives a reaction of the client device (25) to the verification request (V).

Images