EP2859690A4 - Vorrichtung und verfahren zur verwaltung von chat-erfahrungen mit unternehmen - Google Patents

Vorrichtung und verfahren zur verwaltung von chat-erfahrungen mit unternehmen

Info

Publication number
EP2859690A4
EP2859690A4 EP13717907.3A EP13717907A EP2859690A4 EP 2859690 A4 EP2859690 A4 EP 2859690A4 EP 13717907 A EP13717907 A EP 13717907A EP 2859690 A4 EP2859690 A4 EP 2859690A4
Authority
EP
European Patent Office
Prior art keywords
businesses
managing user
user chat
chat experiences
experiences
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP13717907.3A
Other languages
English (en)
French (fr)
Other versions
EP2859690A2 (de
Inventor
Milenko Beslic
Mark Slater
James Young
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
GETABL Inc
Original Assignee
GETABL Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US13/434,512 external-priority patent/US20130262591A1/en
Priority claimed from US13/799,825 external-priority patent/US8965976B2/en
Application filed by GETABL Inc filed Critical GETABL Inc
Publication of EP2859690A2 publication Critical patent/EP2859690A2/de
Publication of EP2859690A4 publication Critical patent/EP2859690A4/de
Withdrawn legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/02—Details
    • H04L12/16—Arrangements for providing special services to substations
    • H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
    • H04L12/1813—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast for computer conferences, e.g. chat rooms
    • H04L12/1818—Conference organisation arrangements, e.g. handling schedules, setting up parameters needed by nodes to attend a conference, booking network resources, notifying involved parties

Landscapes

  • Engineering & Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Multimedia (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Information Transfer Between Computers (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
EP13717907.3A 2012-03-29 2013-03-29 Vorrichtung und verfahren zur verwaltung von chat-erfahrungen mit unternehmen Withdrawn EP2859690A4 (de)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US13/434,512 US20130262591A1 (en) 2012-03-29 2012-03-29 Apparatus and Method for Managing User Chat Experiences with Businesses
US13/799,825 US8965976B2 (en) 2013-03-13 2013-03-13 Apparatus and method for managing user chat experiences with businesses
PCT/US2013/034598 WO2013149137A2 (en) 2012-03-29 2013-03-29 Apparatus and method for managing user chat experiences with businesses

Publications (2)

Publication Number Publication Date
EP2859690A2 EP2859690A2 (de) 2015-04-15
EP2859690A4 true EP2859690A4 (de) 2016-03-30

Family

ID=48143366

Family Applications (1)

Application Number Title Priority Date Filing Date
EP13717907.3A Withdrawn EP2859690A4 (de) 2012-03-29 2013-03-29 Vorrichtung und verfahren zur verwaltung von chat-erfahrungen mit unternehmen

Country Status (2)

Country Link
EP (1) EP2859690A4 (de)
WO (1) WO2013149137A2 (de)

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1677218A2 (de) * 2004-12-31 2006-07-05 France Télécom Verfahren zur Interaktion mit automatisierten Informationsagenten mit umgangsprachlichem Fragen
US20060200525A1 (en) * 2005-03-07 2006-09-07 Microsoft Corporation System and method for providing instant messaging capability in conjunction with an online reference
US20080040433A1 (en) * 2006-08-11 2008-02-14 Bellsouth Intellectual Property Corporation Personal Directory Services with Presence Indication
US20100125592A1 (en) * 2008-11-20 2010-05-20 Bank Of America Corporation Search and chat integration system
US20120022900A1 (en) * 2010-07-23 2012-01-26 FineDineDeal, LLC Retail establishment excess capacity management and presentation system and method

Family Cites Families (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20010054064A1 (en) * 1997-07-02 2001-12-20 Pallipuram V. Kannan Method system and computer program product for providing customer service over the world-wide web
US20010032244A1 (en) * 1999-11-15 2001-10-18 Neustel Michael S. Internet based help system
US7305350B1 (en) * 2001-06-29 2007-12-04 Aol Llc System for notifying an online client of a mobile vendor
US20090234926A1 (en) * 2008-03-12 2009-09-17 Stern Benjamin J Using a local business directory to generate messages to consumers
US8745213B2 (en) * 2008-12-19 2014-06-03 Openpeak Inc. Managed services platform and method of operation of same
US8335495B1 (en) * 2009-03-27 2012-12-18 Sprint Communications Company L.P. Displaying business directory information on a mobile handset

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1677218A2 (de) * 2004-12-31 2006-07-05 France Télécom Verfahren zur Interaktion mit automatisierten Informationsagenten mit umgangsprachlichem Fragen
US20060200525A1 (en) * 2005-03-07 2006-09-07 Microsoft Corporation System and method for providing instant messaging capability in conjunction with an online reference
US20080040433A1 (en) * 2006-08-11 2008-02-14 Bellsouth Intellectual Property Corporation Personal Directory Services with Presence Indication
US20100125592A1 (en) * 2008-11-20 2010-05-20 Bank Of America Corporation Search and chat integration system
US20120022900A1 (en) * 2010-07-23 2012-01-26 FineDineDeal, LLC Retail establishment excess capacity management and presentation system and method

Also Published As

Publication number Publication date
EP2859690A2 (de) 2015-04-15
WO2013149137A3 (en) 2014-12-04
WO2013149137A2 (en) 2013-10-03

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Legal Events

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PUAI Public reference made under article 153(3) epc to a published international application that has entered the european phase

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Effective date: 20150107

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DAX Request for extension of the european patent (deleted)
A4 Supplementary search report drawn up and despatched

Effective date: 20160226

RIC1 Information provided on ipc code assigned before grant

Ipc: H04L 12/18 20060101AFI20160222BHEP

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Effective date: 20181113