EP2503515A1 - Vehicle diagnosis method for mobile work machines - Google Patents

Vehicle diagnosis method for mobile work machines Download PDF

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Publication number
EP2503515A1
EP2503515A1 EP12157758A EP12157758A EP2503515A1 EP 2503515 A1 EP2503515 A1 EP 2503515A1 EP 12157758 A EP12157758 A EP 12157758A EP 12157758 A EP12157758 A EP 12157758A EP 2503515 A1 EP2503515 A1 EP 2503515A1
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EP
European Patent Office
Prior art keywords
mobile work
work machine
computer
diagnostic software
software
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Granted
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EP12157758A
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German (de)
French (fr)
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EP2503515B9 (en
EP2503515B1 (en
Inventor
Tino KRÜGER
Volker Viereck
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STILL GmbH
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STILL GmbH
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    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C5/00—Registering or indicating the working of vehicles
    • G07C5/08—Registering or indicating performance data other than driving, working, idle, or waiting time, with or without registering driving, working, idle or waiting time
    • G07C5/0841—Registering performance data
    • G07C5/085—Registering performance data using electronic data carriers
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C5/00—Registering or indicating the working of vehicles
    • G07C5/08—Registering or indicating performance data other than driving, working, idle, or waiting time, with or without registering driving, working, idle or waiting time
    • G07C5/0808—Diagnosing performance data

Definitions

  • the invention relates to a method for vehicle diagnosis in mobile machines, in particular industrial trucks, by means of a service computer.
  • the invention relates to a method for fault diagnosis in mobile work machines by means of a service computer, which can be connected via an interface with a control computer of the mobile work machine and storage means of the mobile machine, which can run on the service computer diagnostic software.
  • test and diagnostic software must also be compatible with different versions of the control software of the mobile work machine, since even with mobile work machines of the same type, it can not be assumed that all devices have the same degree of updating with respect to software updates. Due to further developments of the control software of the mobile work machine with otherwise the same type of mobile work machine, the test and diagnostic software can vary greatly. The test and diagnostic software also differs with different types of mobile machines. Therefore, a service technician must know the software version of the work machine and the correct one required Determine and select the software version of the test and diagnostic software. This can lead to errors.
  • the present invention is therefore based on the object to provide a method for fault diagnosis in industrial trucks by means of a service computer, in which the test and diagnostic software is used in a simple, inexpensive and reliable manner, each in the appropriate version.
  • This object is achieved in that in a method for vehicle diagnosis in mobile machines, in particular industrial trucks, by means of a service computer that can be connected via an interface with a control computer of the mobile machine and storage means of the mobile machine can run on the service computer diagnostic software in that, in a first step, the service computer is connected to the storage means of the mobile working machine via the interface. Then, a diagnostic software stored in the memory means is downloaded by the service computer and the diagnostic software is started on the service computer.
  • the version of the control software used for the type of mobile work machine and for the version of the control software used on the mobile work machine is thus always advantageously equipped with exactly the right test and diagnostic software, since the type and version-capable test and diagnostic software are carried on the work machine.
  • the test and diagnostic software may also be limited to the mobile work machine and need not include program parts and functions for other types of mobile work machines or other software versions of the mobile work machine software, particularly the mobile work machine control computer. As a result, a much smaller volume of data can be achieved in the test and diagnostic software.
  • no test and diagnostic software or maintenance software is required on the service computer of the service technician except for a uniform software in order to address the interface and to load the test and diagnostic software from the storage means.
  • the distribution and update or update effort of the test and diagnostic software as special software is eliminated. There can be no errors in the selection and determination of the required version of the test and diagnostic software.
  • the service computer can establish a connection to the control computer via the interface.
  • an Internet browser program runs on the service computer and the diagnostic software is started as a browser application, in particular as a Java program.
  • the diagnostic software can be stored in or immediately after the production of the mobile work machine in the storage means.
  • the storage means can be installed with the stored diagnostic software in the mobile work machine.
  • the correct test and diagnostic software is already determined and supplied in a simple way by the manufacturer of the mobile work machine.
  • the diagnostic software is advantageously installed together with an operating software for the control computer of the mobile work machine in the manufacture of the mobile work machine.
  • At least one further computer is connected to the storage means or the control computer of the mobile work machine via the interface or via the service computer.
  • the additional computer is connected via a remote data connection.
  • the remote data connection can be made via the Internet.
  • this allows an update by means of a server of the manufacturer of the mobile work machine as another computer and / or data exchange with computers of the manufacturer of the mobile machine in the context of further development.
  • the mobile work machine can remain at the site during maintenance.
  • central vehicle updates can be initiated locally by the service technician, for example, to enable current troubleshooting and software adjustments to the operating software of the work machine directly by the manufacturer.
  • the remote data connection can be a wireless connection.
  • an updated version of the diagnostic software provided by the further computer is downloaded.
  • the download of the updated version of the diagnostic software takes place together with an update of the control software of the mobile work machine.
  • Instructions for maintenance and service of the mobile work machine can be stored in the storage means.
  • vehicle-specific maintenance and service information can be stored and provided on the work machine.
  • error events and / or performed maintenance measures for the mobile work machine can be stored in the storage means. This allows documentation of the maintenance and service measures directly on the machine
  • Measures taken in the storage means can also be logged. Unlike paper documents, these are protected against dirt and loss. It is thus a vehicle history with error lists and Maintenance measures designed to allow, for example, a statistical evaluation.
  • a mobile work machine in particular an industrial truck, with storage means and an interface via which a control computer of the mobile work machine can be connected to an external service computer, wherein, together with the external service computer, a method as described above, can be carried out.
  • the mobile work machine has the advantages already set out above.
  • the Fig. 1 shows a schematic representation of the method according to the invention in the manufacture of a designed as a counterbalance forklift truck 1 as an example of a mobile machine. 2
  • the illustrated counterbalance forklift has a counterweight 3 and a mast 4 with a fork 5 on.
  • the truck 1 In the manufacture of the truck 1, for example at the end of a production line, not shown, the truck 1 is connected to a computer 6 via a data cable 7 or wirelessly.
  • a test and diagnostic software is installed together with an operating software for a not shown control computer of the truck 1 by the diagnostic software is stored in storage means of the truck 1. It comes thereby to no noticeable Additional effort in the production of the mobile work machine 2, since the control software must be installed and installed in any case. The time required to save the diagnostic software in addition, is very low.
  • the Fig. 2 shows a schematic representation of the vehicle diagnosis of the truck 1 of Fig. 1 as a mobile work machine 2, when the truck 1 is at its place of use and is serviced by a service technician on site.
  • a service computer 7 is connected via a data cable 8 or wirelessly and an interface 9 to the truck 1 and can be connected to the control computer and the storage means of the truck 1.
  • the service computer 7 can furthermore be connected via a mobile telephone 10 and a mobile radio receiving station 11 as a wireless remote data connection 14 and the Internet 12 as a remote data connection 15 to a server 13 of the manufacturer as a further computer 16.
  • the service computer 7 is designed for example as a notebook.
  • the diagnosis software stored in the storage means is first loaded via the interface 9 by the service computer 7 and the diagnostic software is started on the service computer 7.
  • a uniform software for various types of mobile machines 2 can be used, which initially downloads the diagnostic software, or the storage means can be designed so that they are accessible via the interface 9 for the service computer 7 as an external memory.
  • the diagnostic software is started after downloading to the service computer 7 as a browser application in a browser on the service computer 7 and can access the control computer of the truck 1 via the interface 9.
  • the diagnostic software on stored in the memory means and recorded previously performed measures and stored error messages access and perform performed service and maintenance in the storage means.
  • a remote access or a multiple access for a common diagnosis in case of service can be done, for example, by an employee in the factory.
  • an updated version of the software for the control computer of the truck 1 can be installed via the remote data connection 14 and at the same time also an updated version of the diagnostic software can be downloaded, which is stored in the memory means.
  • the correct diagnostic software is always available without the service technician having to carry it with him.

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Stored Programmes (AREA)

Abstract

The method involves connecting a service computer (7) e.g. notebook computer with an interface (9) of working machine (2) through a data cable (8). The diagnostic software is stored in memory unit of working machine by service computer. The service computer is controlled by an employee in the factory, through a wireless remote data link (14). An independent claim is included for mobile working vehicle.

Description

Die Erfindung betrifft ein Verfahren zur Fahrzeugdiagnose bei mobilen Arbeitsmaschinen, insbesondere Flurförderzeugen, mittels eines Servicerechners. Insbesondere betrifft die Erfindung ein Verfahren zur Fehlerdiagnose bei mobilen Arbeitsmaschinen mittels eines Servicerechners, der über eine Schnittstelle mit einem Steuerungsrechner der mobilen Arbeitsmaschine sowie Speichermitteln der mobilen Arbeitsmaschine verbunden werden kann, wobei auf dem Servicerechner eine Diagnosesoftware ablaufen kann.The invention relates to a method for vehicle diagnosis in mobile machines, in particular industrial trucks, by means of a service computer. In particular, the invention relates to a method for fault diagnosis in mobile work machines by means of a service computer, which can be connected via an interface with a control computer of the mobile work machine and storage means of the mobile machine, which can run on the service computer diagnostic software.

Bekannt ist, beim Service von mobilen Arbeitsmaschinen durch einen Servicetechniker Test- und Diagnoseroutinen durchzuführen, die von einem Servicerechner aus gestartet werden, der mit Hilfe einer Schnittstelle mit einem Steuerungsrechner der mobilen Arbeitsmaschine verbunden ist. Dabei wird nach dem Verbinden mit dem Steuerungsrechner des Fahrzeugs, z.B. mittels eines Adaptersteckers und ein fahrzeugeigenes Bussystem, wie etwa CAN-Bus, eine fahrzeugtyp- und auch versionskompatible Test- und Diagnosesoftware auf dem Servicerechner gestartet. Diese Test- und Diagnosesoftware kann nun zur Fehlererkennung und auch Fehlerbeseitigung z.B. durch einen Servicetechniker vor Ort benutzt werden.It is known to carry out the service of mobile machines by a service technician test and diagnostic routines that are started from a service computer, which is connected by means of an interface with a control computer of the mobile machine. In this case, after the connection to the control computer of the vehicle, e.g. by means of an adapter plug and an on-board bus system, such as CAN bus, a vehicle type and version compatible test and diagnostic software on the service computer started. This test and diagnostic software can now be used for error detection and error correction, e.g. be used by a service technician on site.

Nachteilig an diesem Stand der Technik ist die Notwendigkeit, Test- und Diagnosesoftware für eine Vielzahl verschiedener mobiler Arbeitsmaschinen auf dem Servicerechner des Servicetechnikers bereitstellen zu müssen. Zusätzlich ist nachteilig, dass die Test- und Diagnosesoftware auch noch kompatibel mit unterschiedlichen Versionen der Steuerungssoftware der mobilen Arbeitsmaschine sein muss, da auch bei mobilen Arbeitsmaschinen eines gleichen Typs nicht davon ausgegangen werden kann, dass alle Geräte denselben Aktualisierungsgrad in Bezug auf Softwareaktualisierungen haben. Auf Grund von Weiterentwicklungen der Steuerungssoftware der mobilen Arbeitsmaschine bei ansonsten gleichem Typ von mobiler Arbeitsmaschine kann die Test- und Diagnosesoftware starke Unterschiede aufweisen. Auch bei unterschiedlichen Typen von mobilen Arbeitsmaschinen unterscheidet sich die Test- und Diagnosesoftware. Daher muss ein Servicetechniker jeweils die Softwareversion der Arbeitsmaschine kennen und richtige erforderliche Softwareversion der Test- und Diagnosesoftware ermitteln und auswählen. Hierbei kann es zu Fehlern kommen. Um diese Fehler zu vermeiden, bliebe nur die Möglichkeit, dass die Schnittstelle der Test- und Diagnosesoftware für einen bestimmten Typ einer mobilen Arbeitsmaschine während der Produktionszeit niemals geändert werden darf. Dies ist aber nicht erwünscht und schließt jede Innovation und spätere Anpassung an Kundenbedürfnisse aus. Andererseits führt das Erfordernis, dass jeweils die richtige Softwareversion auf dem Servicerechner zur Verfügung stehen muss, dazu, dass ein hoher organisatorischer Aufwand und/oder Entwicklungsaufwand erforderlich ist. So muss nach jeder Weiterentwicklung bei irgendeinem Typ von mobiler Arbeitsmaschine eine aktualisierte Version der Diagnosesoftware auf jedem Servicerechner, die dann ja für eine Vielzahl von Softwareversionen und Typen von mobilen Arbeitsmaschinen geeignet sein muss, aufgespielt und aktualisiert werden. Dadurch ergibt sich ein erheblicher Aktualisierungs- und Verteilungsaufwand.A disadvantage of this prior art is the need to provide test and diagnostic software for a variety of mobile work machines on the service engineer of the service technician. In addition, it is disadvantageous that the test and diagnostic software must also be compatible with different versions of the control software of the mobile work machine, since even with mobile work machines of the same type, it can not be assumed that all devices have the same degree of updating with respect to software updates. Due to further developments of the control software of the mobile work machine with otherwise the same type of mobile work machine, the test and diagnostic software can vary greatly. The test and diagnostic software also differs with different types of mobile machines. Therefore, a service technician must know the software version of the work machine and the correct one required Determine and select the software version of the test and diagnostic software. This can lead to errors. To avoid these errors, the only possibility would be that the interface of the test and diagnostic software for a particular type of mobile work machine may never be changed during production time. However, this is not desirable and precludes any innovation and subsequent adaptation to customer needs. On the other hand, the requirement that the correct software version must be available on the service computer leads to the fact that a high level of organizational effort and / or development effort is required. Thus, after any further development in any type of mobile work machine, an updated version of the diagnostic software must be loaded and updated on each service computer, which then must be suitable for a variety of software versions and types of mobile work machines. This results in a considerable updating and distribution effort.

Der vorliegenden Erfindung liegt daher die Aufgabe zugrunde, ein Verfahren zur Fehlerdiagnose bei Flurförderzeugen mittels eines Servicerechners zur Verfügung zu stellen, bei dem auf einfache, kostengünstige und zuverlässige Weise jeweils in der passenden Version die Test- und Diagnosesoftware eingesetzt wird.The present invention is therefore based on the object to provide a method for fault diagnosis in industrial trucks by means of a service computer, in which the test and diagnostic software is used in a simple, inexpensive and reliable manner, each in the appropriate version.

Diese Aufgabe wird durch ein Verfahren zur Fahrzeugdiagnose bei mobilen Arbeitsmaschinen mit den Merkmalen des Anspruchs 1 sowie eine mobile Arbeitsmaschine mit den Merkmalen des Anspruchs 14 gelöst. Vorteilhafte Weiterbildungen sind in den Unteransprüchen angegeben.This object is achieved by a method for vehicle diagnosis in mobile machines with the features of claim 1 and a mobile machine with the features of claim 14. Advantageous developments are specified in the subclaims.

Diese Aufgabe wird erfindungsgemäß dadurch gelöst, dass bei einem Verfahren zur Fahrzeugdiagnose bei mobilen Arbeitsmaschinen, insbesondere Flurförderzeugen, mittels eines Servicerechners, der über eine Schnittstelle mit einem Steuerungsrechner der mobilen Arbeitsmaschine sowie Speichermitteln der mobilen Arbeitsmaschine verbunden werden kann, auf dem Servicerechner eine Diagnosesoftware ablaufen kann, indem in einem ersten Schritt der Servicerechner über die Schnittstelle mit den Speichermitteln der mobilen Arbeitsmaschine verbunden wird. Sodann wird eine in den Speichermitteln abgespeicherte Diagnosesoftware durch den Servicerechner herunter geladen und die Diagnosesoftware auf dem Servicerechner gestartet.This object is achieved in that in a method for vehicle diagnosis in mobile machines, in particular industrial trucks, by means of a service computer that can be connected via an interface with a control computer of the mobile machine and storage means of the mobile machine can run on the service computer diagnostic software in that, in a first step, the service computer is connected to the storage means of the mobile working machine via the interface. Then, a diagnostic software stored in the memory means is downloaded by the service computer and the diagnostic software is started on the service computer.

Vorteilhaft steht somit immer die zu dem Typ der mobilen Arbeitsmaschine sowie zu der auf der mobilen Arbeitsmaschine eingesetzten Version der Steuerungssoftware genau passende Test- und Diagnosesoftware zur Verfügung, da die typ- und versionsfähige Test- und Diagnosesoftware auf der Arbeitsmaschine mitgeführt wird. Die Test- und Diagnosesoftware kann auch genau auf die mobile Arbeitsmaschine beschränkt sein und muss nicht Programmteile und Funktionen für andere Typen von mobilen Arbeitsmaschinen oder andere Softwareversionen der Software der mobilen Arbeitsmaschine, insbesondere des Steuerungsrechners der mobilen Arbeitsmaschine, enthalten. Dadurch kann ein sehr viel kleineres Datenvolumen bei der Test- und Diagnosesoftware erreicht werden. Es wird vorteilhaft keine Test- und Diagnosesoftware oder auch Wartungssoftware auf dem Servicerechner des Servicetechnikers benötigt außer einer einheitlichen Software, um die Schnittstelle anzusprechen und die Test- und Diagnosesoftware aus den Speichermitteln zu laden. Der Verteil- und Aktualisierungs- bzw. Updateaufwand der Test- und Diagnosesoftware als Spezialsoftware entfällt. Es kann nicht zu Fehlern bei der Auswahl und Bestimmung der erforderlichen Version der Test- und Diagnosesoftware kommen. Nach dem Starten der Diagnosesoftware kann der Servicerechner über die Schnittselle eine Verbindung zu dem Steuerungsrechner herstellen.The version of the control software used for the type of mobile work machine and for the version of the control software used on the mobile work machine is thus always advantageously equipped with exactly the right test and diagnostic software, since the type and version-capable test and diagnostic software are carried on the work machine. The test and diagnostic software may also be limited to the mobile work machine and need not include program parts and functions for other types of mobile work machines or other software versions of the mobile work machine software, particularly the mobile work machine control computer. As a result, a much smaller volume of data can be achieved in the test and diagnostic software. Advantageously, no test and diagnostic software or maintenance software is required on the service computer of the service technician except for a uniform software in order to address the interface and to load the test and diagnostic software from the storage means. The distribution and update or update effort of the test and diagnostic software as special software is eliminated. There can be no errors in the selection and determination of the required version of the test and diagnostic software. After starting the diagnostic software, the service computer can establish a connection to the control computer via the interface.

In günstiger Ausführungsform der Erfindung läuft auf dem Servicerechner ein Internet-Browserprogramm und wird die Diagnosesoftware als Browseranwendung gestartet, insbesondere als Javaprogramm.In a favorable embodiment of the invention, an Internet browser program runs on the service computer and the diagnostic software is started as a browser application, in particular as a Java program.

Browseranwendungen stehen auf Rechnern regelmäßig zur Verfügung. Auf diesen ablaufende Anwendungen sind betriebssystemunabhängig, insbesondere als Javaprogramme. Dadurch kann eine Anwendbarkeit des erfindungsgemäßen Verfahrens in weitem Umfang und mit vielen Rechnern als Servicerechnern erreicht werden.Browser applications are regularly available on computers. On these expiring applications are operating system independent, especially as Java programs. As a result, applicability of the method according to the invention to a large extent and with many computers as service computers can be achieved.

Vorteilhaft kann die Diagnosesoftware bei oder unmittelbar nach der Herstellung der mobilen Arbeitsmaschine in den Speichermitteln abgespeichert werden.Advantageously, the diagnostic software can be stored in or immediately after the production of the mobile work machine in the storage means.

Die Speichermittel können mit der abgespeicherten Diagnosesoftware in die mobile Arbeitsmaschine eingebaut werden.The storage means can be installed with the stored diagnostic software in the mobile work machine.

Dabei wird auf einfache Weise die richtige Test- und Diagnosesoftware schon durch den Hersteller der mobilen Arbeitsmaschine festgelegt und mitgeliefert.The correct test and diagnostic software is already determined and supplied in a simple way by the manufacturer of the mobile work machine.

Vorteilhaft wird die Diagnosesoftware zusammen mit einer Betriebssoftware für den Steuerungsrechner der mobilen Arbeitsmaschine bei der Herstellung der mobilen Arbeitsmaschine installiert.The diagnostic software is advantageously installed together with an operating software for the control computer of the mobile work machine in the manufacture of the mobile work machine.

Dadurch kommt es zu keinem merklichen Mehraufwand bei der Produktion der mobilen Arbeitsmaschinen, da die Betriebssoftware und somit die Steuerungssoftware in jedem Falle eingespielt und installiert werden muss. Der zeitliche Aufwand, die Test- und Diagnosesoftware abzuspeichern, ist demgegenüber sehr gering.As a result, there is no noticeable additional effort in the production of mobile machines, since the operating software and thus the control software must be installed and installed in any case. The time required to save the test and diagnostic software, however, is very low.

In einer günstigen Weiterbildung der Erfindung ist zumindest ein weiterer Rechner über die Schnittstelle oder über den Servicerechner mit den Speichermitteln oder dem Steuerungsrechner der mobilen Arbeitsmaschine verbunden.In a favorable development of the invention, at least one further computer is connected to the storage means or the control computer of the mobile work machine via the interface or via the service computer.

Dadurch ist im Servicefall ein Mehrfachzugriff zur gemeinsamen Diagnose durch den Servicetechniker und beispielsweise eine Entwicklungsabteilung des Herstellers möglich. Durch einen mehrfachen Zugriff können auch noch Updates durchgeführt werden oder es kann im Rahmen der Weiterentwicklung ein Datenaustausch mit Rechnern der Entwicklungsabteilung des Herstellers stattfinden.As a result, in the case of service a multiple access for common diagnosis by the service technician and, for example, a development department of the manufacturer is possible. Due to a multiple access updates can be carried out or it can take place in the context of further development, a data exchange with computers of the development department of the manufacturer.

In einer Ausgestaltung der Erfindung ist der weitere Rechner über eine Datenfernverbindung verbunden.In one embodiment of the invention, the additional computer is connected via a remote data connection.

Die Datenfernverbindung kann über das Internet erfolgen.The remote data connection can be made via the Internet.

Vorteilhaft ermöglicht dies ein Update mittels eines Servers des Herstellers der mobilen Arbeitsmaschine als weiteren Rechner und/oder einen Datenaustausch mit Rechnern des Herstellers der mobilen Arbeitsmaschine im Rahmen der Weiterentwicklung. Dabei kann die mobile Arbeitsmaschine bei der Wartung an deren Einsatzort verbleiben. Über die Fernverbindung können beispielsweise zentrale Fahrzeugupdates durch den Servicetechniker vor Ort initiiert werden, um beispielsweise aktuelle Fehlerbehebungen und Softwareanpassungen an der Betriebssoftware der Arbeitsmaschine direkt durch das Herstellerwerk zu ermöglichen.Advantageously, this allows an update by means of a server of the manufacturer of the mobile work machine as another computer and / or data exchange with computers of the manufacturer of the mobile machine in the context of further development. In this case, the mobile work machine can remain at the site during maintenance. Via the remote connection, for example, central vehicle updates can be initiated locally by the service technician, for example, to enable current troubleshooting and software adjustments to the operating software of the work machine directly by the manufacturer.

Die Datenfernverbindung kann eine drahtlose Verbindung sein.The remote data connection can be a wireless connection.

Dies ermöglicht größtmögliche Flexibilität für den Ort, an dem eine Wartung der mobilen Arbeitsmaschine stattfinden kann.This allows maximum flexibility for the location where maintenance of the mobile work machine can take place.

In einer günstigen Weitergestaltung wird eine von dem weiteren Rechner bereitgestellte aktualisierte Version der Diagnosesoftware herunter geladen.In a favorable refinement, an updated version of the diagnostic software provided by the further computer is downloaded.

In vorteilhafter Ausführungsform erfolgt das Herunterladen der aktualisierten Version der Diagnosesoftware zusammen mit einem Update der Steuerungssoftware der mobilen Arbeitsmaschine.In an advantageous embodiment, the download of the updated version of the diagnostic software takes place together with an update of the control software of the mobile work machine.

Indem zusammen mit dem Update der Betriebssoftware und somit der Steuerungssoftware der Arbeitsmaschine soweit erforderlich auch eine neue aktualisierte Version der Diagnosesoftware herunter geladen wird und in den Speichermitteln abgespeichert wird, wird sichergestellt, dass stets eine passende Diagnosesoftware auf der Arbeitsmaschine abgespeichert ist. Nach der Herstellung der mobilen Arbeitsmaschine wird oftmals nur bei einer Änderung der Steuerungssoftware der mobilen Arbeitsmaschine eine Anpassung der Diagnosesoftware erforderlich.By downloading a new updated version of the diagnostic software as far as necessary, together with the update of the operating software and thus the control software of the working machine, and storing it in the storage means, it is ensured that a suitable diagnostic software is always stored on the working machine. After the production of the mobile work machine often an adjustment of the diagnostic software is required only with a change of the control software of the mobile machine.

Anweisungen für Wartungs- und Servicemaßnahmen für die mobile Arbeitsmaschine können in den Speichermitteln abgespeichert werden. Dadurch können fahrzeugspezifische Wartungs- und Serviceinformationen auf der Arbeitsmaschine hinterlegt und bereit gestellt werden.Instructions for maintenance and service of the mobile work machine can be stored in the storage means. As a result, vehicle-specific maintenance and service information can be stored and provided on the work machine.

Vorteilhaft können Fehlerereignisse und/oder durchgeführte Wartungsmaßnahmen für die mobile Arbeitsmaschine in den Speichermitteln abgespeichert werden. Hierdurch wird eine Dokumentation der Wartungs- und Servicemaßnahmen direkt auf der Arbeitsmaschine ermöglichtAdvantageously, error events and / or performed maintenance measures for the mobile work machine can be stored in the storage means. This allows documentation of the maintenance and service measures directly on the machine

In den Speichermitteln können durchgeführte Maßnahmen auch protokolliert werden. Im Gegensatz zu Papierunterlagen sind diese gegen Verschmutzung und Verlust geschützt. Es wird somit eine Fahrzeughistorie mit Fehlerlisten und Wartungsmaßnahmen aufgebaut, um beispielsweise eine statistische Auswertung zu ermöglichen.Measures taken in the storage means can also be logged. Unlike paper documents, these are protected against dirt and loss. It is thus a vehicle history with error lists and Maintenance measures designed to allow, for example, a statistical evaluation.

Die Aufgabe wird auch durch eine mobile Arbeitsmaschine, insbesondere ein Flurförderzeug, mit Speichermitteln und einer Schnittstelle gelöst, über die ein Steuerungsrechner der mobilen Arbeitsmaschine mit einem externen Servicerechner verbunden werden kann, wobei zusammen mit dem externen Servicerechner ein Verfahren, wie es zuvor beschrieben wurde, durchgeführt werden kann.The object is also achieved by a mobile work machine, in particular an industrial truck, with storage means and an interface via which a control computer of the mobile work machine can be connected to an external service computer, wherein, together with the external service computer, a method as described above, can be carried out.

Die mobile Arbeitsmaschine weist die bereits zuvor dargelegten Vorteile auf.The mobile work machine has the advantages already set out above.

Weitere Vorteile und Einzelheiten der Erfindung werden anhand des in den schematischen Figuren dargestellten Ausführungsbeispiels näher erläutert. Hierbei zeigt

Fig. 1
eine schematische Darstellung des erfindungsgemäßen Verfahrens bei der Herstellung eines Flurförderzeugs als Beispiel einer mobilen Arbeitsmaschine und
Fig. 2
eine schematische Darstellung der Fahrzeugdiagnose des Flurförderzeugs der Fig. 1.
Further advantages and details of the invention will be explained in more detail with reference to the embodiment shown in the schematic figures. This shows
Fig. 1
a schematic representation of the method according to the invention in the manufacture of an industrial truck as an example of a mobile machine and
Fig. 2
a schematic representation of the vehicle diagnosis of the truck of Fig. 1 ,

Die Fig. 1 zeigt eine schematische Darstellung des erfindungsgemäßen Verfahrens bei der Herstellung eines als Gegengewichtsgabelstapler ausgebildeten Flurförderzeugs 1 als Beispiel einer mobilen Arbeitsmaschine 2.The Fig. 1 shows a schematic representation of the method according to the invention in the manufacture of a designed as a counterbalance forklift truck 1 as an example of a mobile machine. 2

Der dargestellte Gegengewichtsgabelstapler weist ein Gegengewicht 3 und ein Hubgerüst 4 mit einer Lastgabel 5 auf.The illustrated counterbalance forklift has a counterweight 3 and a mast 4 with a fork 5 on.

Bei der Herstellung des Flurförderzeugs 1, beispielsweise am Ende einer nicht weiter dargestellten Produktionslinie, wird das Flurförderzeugs 1 mit einem Rechner 6 über ein Datenkabel 7 oder drahtlos verbunden. Eine Test- und Diagnosesoftware wird zusammen mit einer Betriebssoftware für einen nicht dargestellten Steuerungsrechner des Flurförderzeugs 1 installiert, indem die Diagnosesoftware in Speichermitteln des Flurförderzeugs 1 abgespeichert wird. Es kommt dadurch zu keinem merklichen Mehraufwand bei der Produktion der mobilen Arbeitsmaschine 2, da die Steuerungssoftware in jedem Falle eingespielt und installiert werden muss. Der zeitliche Aufwand, die Diagnosesoftware zusätzlich abzuspeichern, ist demgegenüber sehr gering.In the manufacture of the truck 1, for example at the end of a production line, not shown, the truck 1 is connected to a computer 6 via a data cable 7 or wirelessly. A test and diagnostic software is installed together with an operating software for a not shown control computer of the truck 1 by the diagnostic software is stored in storage means of the truck 1. It comes thereby to no noticeable Additional effort in the production of the mobile work machine 2, since the control software must be installed and installed in any case. The time required to save the diagnostic software in addition, is very low.

Die Fig. 2 zeigt eine schematische Darstellung der Fahrzeugdiagnose des Flurförderzeugs 1 der Fig. 1 als mobiler Arbeitsmaschine 2, wenn das Flurförderzeug 1 sich an seinem Einsatzort befindet und durch einen Servicetechniker vor Ort gewartet wird. Ein Servicerechner 7 ist über ein Datenkabel 8 bzw. drahtlos und eine Schnittstelle 9 mit dem Flurförderzeug 1 verbunden und kann auf den Steuerungsrechner und die Speichermittel des Flurförderzeugs 1 verbunden.The Fig. 2 shows a schematic representation of the vehicle diagnosis of the truck 1 of Fig. 1 as a mobile work machine 2, when the truck 1 is at its place of use and is serviced by a service technician on site. A service computer 7 is connected via a data cable 8 or wirelessly and an interface 9 to the truck 1 and can be connected to the control computer and the storage means of the truck 1.

Der Servicerechner 7 kann weiterhin über ein Mobilfunktelefon 10 sowie eine Mobilfunkempfangstation 11 als drahtlose Datenfernverbindung 14 und das Internet 12 als Datenfernverbindung 15 mit einem Server 13 des Herstellers als weiterem Rechner 16 verbunden.The service computer 7 can furthermore be connected via a mobile telephone 10 and a mobile radio receiving station 11 as a wireless remote data connection 14 and the Internet 12 as a remote data connection 15 to a server 13 of the manufacturer as a further computer 16.

Der Servicerechner 7 ist beispielsweise als Notebook ausgebildet.The service computer 7 is designed for example as a notebook.

Wenn ein Servicetechniker vor Ort mit dem Servicerechner 7 eine Verbindung zu dem Flurförderzeug 1 und dessen Speichermitteln herstellt, so wird über die Schnittstelle 9 zunächst die in den Speichermitteln abgespeicherte Diagnosesoftware durch den Servicerechner 7 geladen und die Diagnosesoftware auf dem Servicerechner 7 gestartet. Dabei kann eine einheitliche Software für verschiedene Typen von mobilen Arbeitsmaschinen 2 eingesetzt werden, die zunächst die Diagnosesoftware herunter lädt, oder die Speichermittel können so ausgebildet sein, dass diese über die Schnittstelle 9 für den Servicerechner 7 als externer Speicher zugreifbar sind.When a service technician on site with the service computer 7 establishes a connection to the truck 1 and its storage means, the diagnosis software stored in the storage means is first loaded via the interface 9 by the service computer 7 and the diagnostic software is started on the service computer 7. In this case, a uniform software for various types of mobile machines 2 can be used, which initially downloads the diagnostic software, or the storage means can be designed so that they are accessible via the interface 9 for the service computer 7 as an external memory.

Die Diagnosesoftware wird nach dem Herunterladen auf den Servicerechner 7 als Browseranwendung in einem Browser auf dem Servicerechner 7 gestartet und kann über die Schnittstelle 9 auf den Steuerungsrechner des Flurförderzeugs 1 zugreifen.The diagnostic software is started after downloading to the service computer 7 as a browser application in a browser on the service computer 7 and can access the control computer of the truck 1 via the interface 9.

Ebenso kann die Diagnosesoftware auf in den Speichermitteln abgespeicherte und protokollierte früher durchgeführte Maßnahmen sowie gespeicherte Fehlermeldungen zugreifen sowie durchgeführte Service- und Wartungsarbeiten in dem Speichermittel abspeichern.Likewise, the diagnostic software on stored in the memory means and recorded previously performed measures and stored error messages access and perform performed service and maintenance in the storage means.

Über die drahtlose Datenfernverbindung 14 und den Server 13 kann ein Fernzugriff oder ein Mehrfachzugriff für eine gemeinsame Diagnose im Servicefall erfolgen, beispielsweise durch einen Mitarbeiter im Herstellerwerk.Via the wireless remote data connection 14 and the server 13, a remote access or a multiple access for a common diagnosis in case of service can be done, for example, by an employee in the factory.

Zudem kann über die Datenfernverbindung 14 eine aktualisierte Version der Software für den Steuerungsrechner des Flurförderzeugs 1 installiert werden und dabei zugleich auch eine aktualisierte Version der Diagnosesoftware herunter geladen werden, die in den Speichermitteln abgespeichert wird. Vorteilhaft steht somit immer die richtige Diagnosesoftware zur Verfügung, ohne dass der Servicetechniker diese mitführen muss.In addition, an updated version of the software for the control computer of the truck 1 can be installed via the remote data connection 14 and at the same time also an updated version of the diagnostic software can be downloaded, which is stored in the memory means. Thus, the correct diagnostic software is always available without the service technician having to carry it with him.

Claims (14)

Verfahren zur Fahrzeugdiagnose bei mobilen Arbeitsmaschinen (2), insbesondere Flurförderzeugen, mittels eines Servicerechners (7), der über eine Schnittstelle (9) mit einem Steuerungsrechner der mobilen Arbeitsmaschine (2) sowie Speichermitteln der mobilen Arbeitsmaschine (2) verbunden werden kann, wobei auf dem Servicerechner (7) eine Diagnosesoftware ablaufen kann, mit den Schritten: - Verbinden des Servicerechners (7) über die Schnittstelle (9) mit den Speichermitteln der mobilen Arbeitsmaschine (2), - Herunterladen einer in den Speichermitteln abgespeicherten Diagnosesoftware durch den Servicerechner (7) und - Starten der Diagnosesoftware auf dem Servicerechner (7). Method for vehicle diagnosis in mobile work machines (2), in particular industrial trucks, by means of a service computer (7), which can be connected via an interface (9) with a control computer of the mobile work machine (2) and storage means of the mobile work machine (2), wherein the service computer (7) can run a diagnostic software, with the steps: Connecting the service computer (7) via the interface (9) to the storage means of the mobile work machine (2), - Downloading a stored in the memory means diagnostic software by the service computer (7) and - Starting the diagnostic software on the service computer (7). Verfahren nach Anspruch 1,
dadurch gekennzeichnet,
dass auf dem Servicerechner (7) ein Internet-Browserprogramm läuft und die Diagnosesoftware als Browseranwendung gestartet wird.Method according to claim 1,
characterized,
that on the service computer (7) an Internet browser program is running and the diagnostic software is started as a browser application. Verfahren nach Anspruch 1 oder 2,
dadurch gekennzeichnet,
dass die Diagnosesoftware bei oder unmittelbar nach der Herstellung der mobilen Arbeitsmaschine (2) in den Speichermitteln abgespeichert wird.Method according to claim 1 or 2,
characterized,
in that the diagnostic software is stored in the storage means at or immediately after the production of the mobile work machine (2). Verfahren nach Anspruch 1 oder 2,
dadurch gekennzeichnet,
dass die Speichermittel mit der abgespeicherten Diagnosesoftware in die mobile Arbeitsmaschine eingebaut werden.Method according to claim 1 or 2,
characterized,
that the storage means are installed with the stored diagnostic software in the mobile work machine. Verfahren nach Anspruch 3 oder 4,
dadurch gekennzeichnet,
dass die Diagnosesoftware zusammen mit einer Betriebssoftware für den Steuerungsrechner der mobilen Arbeitsmaschine (2) bei der Herstellung der mobilen Arbeitsmaschine (2) installiert wird.Method according to claim 3 or 4,
characterized,
that the diagnostic software together with an operating software for the control computer of the mobile work machine (2) in the production of mobile work machine (2) is installed. Verfahren nach einem der Ansprüche 1 bis 4,
dadurch gekennzeichnet,
dass zumindest ein weiterer Rechner (16) über die Schnittstelle oder über den Servicerechner (7) mit den Speichermitteln oder dem Steuerungsrechner der mobilen Arbeitsmaschine (2) verbunden wird.Method according to one of claims 1 to 4,
characterized,
in that at least one further computer (16) is connected to the storage means or the control computer of the mobile work machine (2) via the interface or via the service computer (7). Verfahren nach Anspruch 6,
dadurch gekennzeichnet,
dass der weitere Rechner (16) über eine Datenfernverbindung (15) verbunden ist.Method according to claim 6,
characterized,
that the further computer (16) is connected via a remote data connection (15). Verfahren nach Anspruch 7,
dadurch gekennzeichnet,
dass die Datenfernverbindung (15) über das Internet (12) erfolgt.Method according to claim 7,
characterized,
in that the remote data connection (15) takes place via the Internet (12). Verfahren nach Anspruch 7 oder 8,
dadurch gekennzeichnet,
dass die Datenfernverbindung (14) eine drahtlose Verbindung ist.Method according to claim 7 or 8,
characterized,
that the remote data connection (14) is a wireless connection. Verfahren nach einem der Ansprüche 6 bis 9,
dadurch gekennzeichnet,
dass eine von dem weiteren Rechner (16) bereitgestellte aktualisierte Version der Diagnosesoftware heruntergeladen wird.Method according to one of claims 6 to 9,
characterized,
that an updated version of the diagnostic software provided by the further computer (16) is downloaded. Verfahren nach Anspruch 10,
dadurch gekennzeichnet,
dass das Herunterladen der aktualisierten Version der Diagnosesoftware zusammen mit einem Update der Steuerungssoftware der mobilen Arbeitsmaschine (2) erfolgt.Method according to claim 10,
characterized,
that downloading the updated version of the diagnostic software along with an update of the control software of the mobile work machine (2). Verfahren nach einem der Ansprüche 1 bis 11,
dadurch gekennzeichnet,
dass Anweisungen für Wartungs- und Servicemaßnahmen für die mobile Arbeitsmaschine (2) in den Speichermitteln abgespeichert werden.Method according to one of claims 1 to 11,
characterized,
that instructions for maintenance and service for the mobile Working machine (2) are stored in the storage means. Verfahren nach einem der Ansprüche 1 bis 12,
dadurch gekennzeichnet,
dass Fehlerereignisse und/oder durchgeführte Wartungsmaßnahmen für die mobile Arbeitsmaschine (2) in den Speichermitteln abgespeichert werden.Method according to one of claims 1 to 12,
characterized,
that error events and / or performed maintenance measures for the mobile work machine (2) are stored in the storage means. Mobile Arbeitsmaschine, insbesondere Flurförderzeug, mit Speichermitteln und einer Schnittstelle (9), über die ein Steuerungsrechner der mobilen Arbeitsmaschine (2) mit einem externen Servicerechner (7) verbunden werden kann, wobei zusammen mit dem externen Servicerechner (7) ein Verfahren nach einem der Ansprüche 1 bis 13 durchgeführt werden kann.Mobile work machine, in particular industrial truck, with storage means and an interface (9) via which a control computer of the mobile work machine (2) with an external service computer (7) can be connected, wherein together with the external service computer (7) a method according to one of Claims 1 to 13 can be performed.
EP12157758.9A 2011-03-22 2012-03-01 Vehicle diagnosis method for mobile work machines Active EP2503515B9 (en)

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Cited By (1)

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Publication number Priority date Publication date Assignee Title
FR3064390A1 (en) * 2017-03-24 2018-09-28 Peugeot Citroen Automobiles Sa MOTOR VEHICLE EQUIPPED WITH A COMPUTER ON THE BOARD AND A DIAGNOSTIC TOOL

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US5787367A (en) * 1996-07-03 1998-07-28 Chrysler Corporation Flash reprogramming security for vehicle computer
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US20090112397A1 (en) * 2007-10-30 2009-04-30 Spx Corporation Method of updating and configuring a scan tool

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US5787367A (en) * 1996-07-03 1998-07-28 Chrysler Corporation Flash reprogramming security for vehicle computer
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Publication number Priority date Publication date Assignee Title
FR3064390A1 (en) * 2017-03-24 2018-09-28 Peugeot Citroen Automobiles Sa MOTOR VEHICLE EQUIPPED WITH A COMPUTER ON THE BOARD AND A DIAGNOSTIC TOOL

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