EP2165461A4 - Système et procédé apparenté pour l'obtention d'une assurance commerciale dans des réseaux de communication - Google Patents

Système et procédé apparenté pour l'obtention d'une assurance commerciale dans des réseaux de communication

Info

Publication number
EP2165461A4
EP2165461A4 EP07788715A EP07788715A EP2165461A4 EP 2165461 A4 EP2165461 A4 EP 2165461A4 EP 07788715 A EP07788715 A EP 07788715A EP 07788715 A EP07788715 A EP 07788715A EP 2165461 A4 EP2165461 A4 EP 2165461A4
Authority
EP
European Patent Office
Prior art keywords
arrangement
communication networks
related method
providing business
business assurance
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP07788715A
Other languages
German (de)
English (en)
Other versions
EP2165461A1 (fr
Inventor
Kimmo Narkilahti
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
EXFO SERVICE ASSURANCE Inc
Original Assignee
Aito Technologies Oy
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Aito Technologies Oy filed Critical Aito Technologies Oy
Publication of EP2165461A1 publication Critical patent/EP2165461A1/fr
Publication of EP2165461A4 publication Critical patent/EP2165461A4/fr
Withdrawn legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/103—Workflow collaboration or project management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/08—Insurance
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/08—Configuration management of networks or network elements
    • H04L41/0803—Configuration setting
    • H04L41/0823—Configuration setting characterised by the purposes of a change of settings, e.g. optimising configuration for enhancing reliability
    • H04L41/0826—Configuration setting characterised by the purposes of a change of settings, e.g. optimising configuration for enhancing reliability for reduction of network costs
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5003—Managing SLA; Interaction between SLA and QoS
    • H04L41/5009—Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5003—Managing SLA; Interaction between SLA and QoS
    • H04L41/5019—Ensuring fulfilment of SLA
    • H04L41/5025—Ensuring fulfilment of SLA by proactively reacting to service quality change, e.g. by reconfiguration after service quality degradation or upgrade
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/50—Testing arrangements
    • H04L43/55—Testing of service level quality, e.g. simulating service usage

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Human Resources & Organizations (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Economics (AREA)
  • Quality & Reliability (AREA)
  • General Business, Economics & Management (AREA)
  • Theoretical Computer Science (AREA)
  • Marketing (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • Tourism & Hospitality (AREA)
  • Operations Research (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Development Economics (AREA)
  • Data Mining & Analysis (AREA)
  • Technology Law (AREA)
  • Educational Administration (AREA)
  • Game Theory and Decision Science (AREA)
  • Telephonic Communication Services (AREA)
EP07788715A 2007-06-19 2007-06-19 Système et procédé apparenté pour l'obtention d'une assurance commerciale dans des réseaux de communication Withdrawn EP2165461A4 (fr)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/FI2007/000173 WO2008155440A1 (fr) 2007-06-19 2007-06-19 Système et procédé apparenté pour l'obtention d'une assurance commerciale dans des réseaux de communication

Publications (2)

Publication Number Publication Date
EP2165461A1 EP2165461A1 (fr) 2010-03-24
EP2165461A4 true EP2165461A4 (fr) 2012-01-18

Family

ID=40155941

Family Applications (1)

Application Number Title Priority Date Filing Date
EP07788715A Withdrawn EP2165461A4 (fr) 2007-06-19 2007-06-19 Système et procédé apparenté pour l'obtention d'une assurance commerciale dans des réseaux de communication

Country Status (3)

Country Link
US (1) US20100145755A1 (fr)
EP (1) EP2165461A4 (fr)
WO (1) WO2008155440A1 (fr)

Families Citing this family (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2009053955A2 (fr) * 2007-10-25 2009-04-30 Markport Limited Modification de l'infrastructure permettant la fourniture de services dans les réseaux de télécommunication
US8793363B2 (en) * 2008-01-15 2014-07-29 At&T Mobility Ii Llc Systems and methods for real-time service assurance
TWI366106B (en) * 2008-06-18 2012-06-11 Univ Nat Taiwan Science Tech Method for evaluating the performance of an internal network in an enterprise
US8396729B2 (en) * 2008-10-22 2013-03-12 The Boeing Company Kaizen newspaper
US8369243B2 (en) * 2009-04-28 2013-02-05 Sony Computer Entertainment America Inc. Minimizing bandwidth costs for online games
US9336331B2 (en) * 2010-04-26 2016-05-10 Ca, Inc. Detecting, using, and sharing it design patterns and anti-patterns
US8880560B2 (en) * 2010-04-28 2014-11-04 Ca, Inc. Agile re-engineering of information systems
US10262327B1 (en) * 2011-09-22 2019-04-16 Glance Networks, Inc. Integrating screen sharing sessions with customer relationship management
WO2015044719A1 (fr) * 2013-09-27 2015-04-02 Freescale Semiconductor, Inc. Appareil pour optimiser une configuration d'un dispositif de réseau de communication
US10048994B2 (en) * 2014-10-20 2018-08-14 Teachers Insurance And Annuity Association Of America Identifying failed customer experience in distributed computer systems
US10897389B2 (en) * 2018-09-14 2021-01-19 Cisco Technology, Inc. Threshold selection for KPI candidacy in root cause analysis of network issues
US11394624B2 (en) 2020-02-28 2022-07-19 Hewlett Packard Enterprise Development Lp Systems and methods for unifying service assurance with service fulfillment

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1998030041A1 (fr) * 1996-12-30 1998-07-09 Telefonaktiebolaget Lm Ericsson (Publ) Systeme et procede permettant d'optimiser un reseau par mise en oeuvre d'un blocage de code
WO2004043083A1 (fr) * 2002-11-06 2004-05-21 Telefonaktiebolaget Lm Ericsson (Publ) Moyens et procede associes a l'optimisation du fonctionnement et du planning d'un reseau
GB2404525A (en) * 2000-11-28 2005-02-02 Micromuse Inc Quantifying the effect of a service outage

Family Cites Families (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5359649A (en) * 1991-10-02 1994-10-25 Telefonaktiebolaget L M Ericsson Congestion tuning of telecommunications networks
RU2001117235A (ru) * 1998-11-24 2003-05-27 Никсан Устройство и способ сбора и анализа данных связи
AU2001257561A1 (en) * 2000-05-05 2001-11-20 Aprisma Management Technologies, Inc. Systems and methods for constructing multi-layer topological models of computer networks
US7797062B2 (en) * 2001-08-10 2010-09-14 Rockwell Automation Technologies, Inc. System and method for dynamic multi-objective optimization of machine selection, integration and utilization
WO2003037018A1 (fr) * 2001-10-25 2003-05-01 Nokia Corporation Procede et systeme d'optimisation de la performance d'un reseau
US20050005572A1 (en) * 2003-07-11 2005-01-13 Perkins Darcie Woodruff Window box and mounting system
EP1724975A1 (fr) * 2005-05-19 2006-11-22 Evolium Sas Dispositif d'analyse de données d'analyse modifiées, en vue de l'optimisation d'un réseau de communication
US20080037532A1 (en) * 2005-08-20 2008-02-14 Sykes Edward A Managing service levels on a shared network

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1998030041A1 (fr) * 1996-12-30 1998-07-09 Telefonaktiebolaget Lm Ericsson (Publ) Systeme et procede permettant d'optimiser un reseau par mise en oeuvre d'un blocage de code
GB2404525A (en) * 2000-11-28 2005-02-02 Micromuse Inc Quantifying the effect of a service outage
WO2004043083A1 (fr) * 2002-11-06 2004-05-21 Telefonaktiebolaget Lm Ericsson (Publ) Moyens et procede associes a l'optimisation du fonctionnement et du planning d'un reseau

Non-Patent Citations (2)

* Cited by examiner, † Cited by third party
Title
ISSAM AIB ET AL: "PS: A Policy Simulator", IEEE COMMUNICATIONS MAGAZINE, IEEE SERVICE CENTER, PISCATAWAY, US, vol. 45, no. 4, 1 April 2007 (2007-04-01), pages 130 - 136, XP011176570, ISSN: 0163-6804 *
See also references of WO2008155440A1 *

Also Published As

Publication number Publication date
WO2008155440A1 (fr) 2008-12-24
US20100145755A1 (en) 2010-06-10
EP2165461A1 (fr) 2010-03-24

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Owner name: EXFO SERVICE ASSURANCE INC.

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