EP2033161A4 - Bereitstellung von benutzerhilfe für eine softwareanwendung - Google Patents
Bereitstellung von benutzerhilfe für eine softwareanwendungInfo
- Publication number
- EP2033161A4 EP2033161A4 EP07718924A EP07718924A EP2033161A4 EP 2033161 A4 EP2033161 A4 EP 2033161A4 EP 07718924 A EP07718924 A EP 07718924A EP 07718924 A EP07718924 A EP 07718924A EP 2033161 A4 EP2033161 A4 EP 2033161A4
- Authority
- EP
- European Patent Office
- Prior art keywords
- software application
- providing user
- user assistance
- assistance
- providing
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Withdrawn
Links
Classifications
-
- G—PHYSICS
- G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
- G09B—EDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
- G09B5/00—Electrically-operated educational appliances
- G09B5/02—Electrically-operated educational appliances with visual presentation of the material to be studied, e.g. using film strip
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F9/00—Arrangements for program control, e.g. control units
- G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
- G06F9/44—Arrangements for executing specific programs
- G06F9/451—Execution arrangements for user interfaces
- G06F9/453—Help systems
Landscapes
- Engineering & Computer Science (AREA)
- Theoretical Computer Science (AREA)
- Software Systems (AREA)
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Business, Economics & Management (AREA)
- Educational Administration (AREA)
- Educational Technology (AREA)
- Human Computer Interaction (AREA)
- General Engineering & Computer Science (AREA)
- User Interface Of Digital Computer (AREA)
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
AU2006902681A AU2006902681A0 (en) | 2006-05-18 | Providing User Assistance for a Software Application | |
PCT/AU2007/000678 WO2007134373A1 (en) | 2006-05-18 | 2007-05-18 | Providing user assistance for a software application |
Publications (2)
Publication Number | Publication Date |
---|---|
EP2033161A1 EP2033161A1 (de) | 2009-03-11 |
EP2033161A4 true EP2033161A4 (de) | 2009-12-02 |
Family
ID=38722850
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
EP07718924A Withdrawn EP2033161A4 (de) | 2006-05-18 | 2007-05-18 | Bereitstellung von benutzerhilfe für eine softwareanwendung |
Country Status (4)
Country | Link |
---|---|
EP (1) | EP2033161A4 (de) |
AU (1) | AU2007252284A1 (de) |
CA (1) | CA2672630A1 (de) |
WO (1) | WO2007134373A1 (de) |
Families Citing this family (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
FI125409B (fi) * | 2009-06-12 | 2015-09-30 | Kemppi Oy | Moduuli hitsauslaitteen ohjaamiseksi, hitsauslaite, hitsausjärjestelmä, menetelmä hitsaajan opastamiseksi, hitsausmenetelmä sekä ohjelmistotuote |
US9680697B2 (en) | 2013-12-17 | 2017-06-13 | International Business Machines Corporation | Dynamic product installation based on user feedback |
US11016633B2 (en) * | 2016-10-03 | 2021-05-25 | Salesforce.Com, Inc. | Intelligent support recommendations for snap-ins |
Citations (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5434963A (en) * | 1988-09-03 | 1995-07-18 | Hitachi, Ltd. | Method and system of help-information control method and system |
US5577186A (en) * | 1994-08-01 | 1996-11-19 | Mann, Ii; S. Edward | Apparatus and method for providing a generic computerized multimedia tutorial interface for training a user on multiple applications |
US5754176A (en) * | 1995-10-02 | 1998-05-19 | Ast Research, Inc. | Pop-up help system for a computer graphical user interface |
WO2000068769A1 (en) * | 1999-05-07 | 2000-11-16 | M-Pen, Inc. | System and method for dynamic assistance in software applications using behavior and host application models |
US20030219707A1 (en) * | 2002-05-21 | 2003-11-27 | Thinksmart Performance Systems Llc | System and method for providing help/training content for a web-based application |
Family Cites Families (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5602982A (en) * | 1994-09-23 | 1997-02-11 | Kelly Properties, Inc. | Universal automated training and testing software system |
US6033226A (en) * | 1997-05-15 | 2000-03-07 | Northrop Grumman Corporation | Machining tool operator training system |
US20030051077A1 (en) * | 2001-09-10 | 2003-03-13 | Lynda Fengler | System and method for providing instruction to a peripheral device user |
US20050053905A1 (en) * | 2003-07-24 | 2005-03-10 | Stephen Sadler | Interactive training, certification and development system |
-
2007
- 2007-05-18 AU AU2007252284A patent/AU2007252284A1/en not_active Abandoned
- 2007-05-18 CA CA002672630A patent/CA2672630A1/en not_active Abandoned
- 2007-05-18 WO PCT/AU2007/000678 patent/WO2007134373A1/en active Application Filing
- 2007-05-18 EP EP07718924A patent/EP2033161A4/de not_active Withdrawn
Patent Citations (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5434963A (en) * | 1988-09-03 | 1995-07-18 | Hitachi, Ltd. | Method and system of help-information control method and system |
US5577186A (en) * | 1994-08-01 | 1996-11-19 | Mann, Ii; S. Edward | Apparatus and method for providing a generic computerized multimedia tutorial interface for training a user on multiple applications |
US5754176A (en) * | 1995-10-02 | 1998-05-19 | Ast Research, Inc. | Pop-up help system for a computer graphical user interface |
WO2000068769A1 (en) * | 1999-05-07 | 2000-11-16 | M-Pen, Inc. | System and method for dynamic assistance in software applications using behavior and host application models |
US20030219707A1 (en) * | 2002-05-21 | 2003-11-27 | Thinksmart Performance Systems Llc | System and method for providing help/training content for a web-based application |
Non-Patent Citations (1)
Title |
---|
See also references of WO2007134373A1 * |
Also Published As
Publication number | Publication date |
---|---|
EP2033161A1 (de) | 2009-03-11 |
AU2007252284A1 (en) | 2007-11-29 |
CA2672630A1 (en) | 2007-11-29 |
WO2007134373A1 (en) | 2007-11-29 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
PUAI | Public reference made under article 153(3) epc to a published international application that has entered the european phase |
Free format text: ORIGINAL CODE: 0009012 |
|
17P | Request for examination filed |
Effective date: 20081218 |
|
AK | Designated contracting states |
Kind code of ref document: A1 Designated state(s): AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IS IT LI LT LU LV MC MT NL PL PT RO SE SI SK TR |
|
AX | Request for extension of the european patent |
Extension state: AL BA HR MK RS |
|
A4 | Supplementary search report drawn up and despatched |
Effective date: 20091102 |
|
RIC1 | Information provided on ipc code assigned before grant |
Ipc: G09B 5/02 20060101ALI20091027BHEP Ipc: G06Q 50/00 20060101ALI20091027BHEP Ipc: G06F 9/44 20060101AFI20091027BHEP |
|
17Q | First examination report despatched |
Effective date: 20100111 |
|
STAA | Information on the status of an ep patent application or granted ep patent |
Free format text: STATUS: THE APPLICATION IS DEEMED TO BE WITHDRAWN |
|
18D | Application deemed to be withdrawn |
Effective date: 20100722 |