EP1721445A4 - Call management - Google Patents

Call management

Info

Publication number
EP1721445A4
EP1721445A4 EP05723332A EP05723332A EP1721445A4 EP 1721445 A4 EP1721445 A4 EP 1721445A4 EP 05723332 A EP05723332 A EP 05723332A EP 05723332 A EP05723332 A EP 05723332A EP 1721445 A4 EP1721445 A4 EP 1721445A4
Authority
EP
European Patent Office
Prior art keywords
call management
call
management
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP05723332A
Other languages
German (de)
French (fr)
Other versions
EP1721445A1 (en
Inventor
Mark D Klein
Michael Scott Manzo
Tamara Hills Mahmood
Andrew M Maurer
Michael J Kolbly
Ronald D Stelter
Douglas L Brackbill
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Avaya Integrated Cabinet Solutions Inc
Original Assignee
Avaya Integrated Cabinet Solutions Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US11/060,642 external-priority patent/US20050195802A1/en
Priority claimed from US11/060,232 external-priority patent/US8594298B2/en
Priority claimed from US11/060,085 external-priority patent/US7542558B2/en
Application filed by Avaya Integrated Cabinet Solutions Inc filed Critical Avaya Integrated Cabinet Solutions Inc
Publication of EP1721445A1 publication Critical patent/EP1721445A1/en
Publication of EP1721445A4 publication Critical patent/EP1721445A4/en
Withdrawn legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2072—Schedules, e.g. personal calendars
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42229—Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location
    • H04M3/42263—Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location where the same subscriber uses different terminals, i.e. nomadism
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53308—Message originator indirectly connected to the message centre, e.g. after detection of busy or absent state of a called party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/54—Arrangements for diverting calls for one subscriber to another predetermined subscriber

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
EP05723332A 2004-02-20 2005-02-17 Call management Withdrawn EP1721445A4 (en)

Applications Claiming Priority (5)

Application Number Priority Date Filing Date Title
US54640904P 2004-02-20 2004-02-20
US11/060,642 US20050195802A1 (en) 2004-02-20 2005-02-16 Dynamically routing telephone calls
US11/060,232 US8594298B2 (en) 2004-02-20 2005-02-16 Call management
US11/060,085 US7542558B2 (en) 2004-02-20 2005-02-16 Informing caller of callee activity mode
PCT/US2005/005307 WO2005083995A1 (en) 2004-02-20 2005-02-17 Call management

Publications (2)

Publication Number Publication Date
EP1721445A1 EP1721445A1 (en) 2006-11-15
EP1721445A4 true EP1721445A4 (en) 2011-05-11

Family

ID=34916473

Family Applications (1)

Application Number Title Priority Date Filing Date
EP05723332A Withdrawn EP1721445A4 (en) 2004-02-20 2005-02-17 Call management

Country Status (3)

Country Link
EP (1) EP1721445A4 (en)
CA (1) CA2556892C (en)
WO (1) WO2005083995A1 (en)

Families Citing this family (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20070237131A1 (en) * 2006-04-10 2007-10-11 Microsoft Corporation Voip client information
US8730970B2 (en) 2007-02-23 2014-05-20 Tekelec Global, Inc. Methods systems, and computer program products for providing voicemail routing information in a network that provides customized voicemail services
US7286661B1 (en) 2007-05-01 2007-10-23 Unison Technologies Llc Systems and methods for scalable hunt-group management
US9219677B2 (en) 2009-01-16 2015-12-22 Tekelec Global, Inc. Methods, systems, and computer readable media for centralized routing and call instance code management for bearer independent call control (BICC) signaling messages
US8565727B2 (en) * 2009-03-27 2013-10-22 Qualcomm Incorporated Communication session permissions in wireless communication systems
US8385528B2 (en) 2009-11-17 2013-02-26 Tip Solutions, Inc. Communication management feature
US20110275351A1 (en) * 2010-05-10 2011-11-10 Nokia Siemens Networks Oy Mobile voicemail application
US8526919B2 (en) 2010-11-17 2013-09-03 Tip Solutions, Inc. Message injection system and method
US9088815B2 (en) 2011-11-17 2015-07-21 Tip Solutions, Inc. Message injection system and method
FR3028699A1 (en) * 2014-11-13 2016-05-20 Orange METHOD AND DEVICE FOR COMMUNICATION
US9900431B1 (en) 2017-08-04 2018-02-20 At&T Intellectual Property I, L.P. Communications handler for screening incoming calls
CN114827361B (en) * 2022-04-08 2024-09-24 马上消费金融股份有限公司 Outbound processing method and device

Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CA2407801A1 (en) * 2001-11-28 2003-05-28 At&T Corp. Consolidated access and administration of customized telephone calling services

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5329578A (en) * 1992-05-26 1994-07-12 Northern Telecom Limited Personal communication service with mobility manager
US5793859A (en) * 1995-05-11 1998-08-11 Matthews Communications Management, Inc. Adaptive telephone number selection method and system
US5802160A (en) * 1996-01-19 1998-09-01 Pilgrim Telephone, Inc. Multi-ring telephone method and system

Patent Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CA2407801A1 (en) * 2001-11-28 2003-05-28 At&T Corp. Consolidated access and administration of customized telephone calling services

Also Published As

Publication number Publication date
WO2005083995A1 (en) 2005-09-09
EP1721445A1 (en) 2006-11-15
CA2556892A1 (en) 2005-09-09
CA2556892C (en) 2013-04-16

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Legal Events

Date Code Title Description
PUAI Public reference made under article 153(3) epc to a published international application that has entered the european phase

Free format text: ORIGINAL CODE: 0009012

17P Request for examination filed

Effective date: 20060911

AK Designated contracting states

Kind code of ref document: A1

Designated state(s): AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IS IT LI LT LU MC NL PL PT RO SE SI SK TR

RIN1 Information on inventor provided before grant (corrected)

Inventor name: MAURER, ANDREW, M.

Inventor name: KLEIN, MARK, D.

Inventor name: KOLBLY, MICHAEL, J.

Inventor name: MANZO, MICHAEL, SCOTT

Inventor name: STELTER, RONALD, D.

Inventor name: MAHMOOD, TAMARA, HILLS

Inventor name: BRACKBILL, DOUGLAS, L.

DAX Request for extension of the european patent (deleted)
RAP1 Party data changed (applicant data changed or rights of an application transferred)

Owner name: AVAYA INTEGRATED CABINET SOLUTIONS INC.

A4 Supplementary search report drawn up and despatched

Effective date: 20110412

RIC1 Information provided on ipc code assigned before grant

Ipc: H04M 3/436 20060101ALI20110406BHEP

Ipc: H04M 3/42 20060101AFI20050915BHEP

17Q First examination report despatched

Effective date: 20140120

STAA Information on the status of an ep patent application or granted ep patent

Free format text: STATUS: THE APPLICATION IS DEEMED TO BE WITHDRAWN

18D Application deemed to be withdrawn

Effective date: 20140531