EP1116146A1 - Ordering system - Google Patents
Ordering systemInfo
- Publication number
- EP1116146A1 EP1116146A1 EP99941757A EP99941757A EP1116146A1 EP 1116146 A1 EP1116146 A1 EP 1116146A1 EP 99941757 A EP99941757 A EP 99941757A EP 99941757 A EP99941757 A EP 99941757A EP 1116146 A1 EP1116146 A1 EP 1116146A1
- Authority
- EP
- European Patent Office
- Prior art keywords
- user
- terminal
- user terminal
- data
- receiving
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Withdrawn
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
Definitions
- the invention relates to an ordering system, particularly a system for ordering consumables, such as stationery.
- the present invention provides an improved ordering system which addresses these problems.
- the invention provides an ordering system in which a portable data carrier, usually a card, stores information identifying one or more product (s) to be ordered. This information is read from the card when an order is to be made and sent to a central unit, usually the system manager, along with data indicating the quantity required.
- This ordering system avoids the need for the specification, part number, UPC or EAN of the product required to be known by the user at the time of ordering.
- the order may be made at any time of day, on any day of the week as it can be made even when no personnel are present at the system manager. Also, the system manager can immediately send a message back to the user terminal confirming that the order has been received.
- Figure 1 shows the components making up a system according to a preferred embodiment of the invention
- Figures 2A and 2B show a flow-chart of the operational program of a user terminal in the same embodiment.
- FIG. 3 shows a flow-chart of the operational program of the system manager in the same embodiment.
- the system comprises one or more user terminal (s) 10 (only one shown in Figure 1) and a central unit 12, called the system manager in Figure 1.
- user terminals 10 only one shown in Figure 1
- system manager the central unit 12
- user terminals 10 there will be a substantial number of user terminals 10, which may be used simultaneously by different users in different retail outlets, but there need only be one system manager 20.
- the user terminal is a card transaction apparatus in a retail outlet such as a Electronic Fund Transfer Point-of- Sale/Electronic Point-of-Sale (EFTPOS/EPOS) terminal or cashtill machine.
- the terminal comprises processor means 14, means for reading a portable data carrier 15, a display 16, a keyboard 12, a receipt printer 11, a Terminal Adaptor (TA) 17, and a power supply 19, the connections of which are not shown to avoid undue complexity.
- the TA 17 connects the processor 14 through a PSTN/0800 Bus 18 to an ISDN network 30.
- the service manager 20 comprises an ethernet 21 on which a plurality of processors 21, 24 are connected.
- the first processor 21 is connected via a Terminal Adaptor 23 (or Digital Service Unit) to the ISDN network 30.
- This processor 21 has a memory for storing data files which contain, by reference to the card identification number, information on all card owners, such as each owner's credit history, order history and credit limit.
- This processor is responsible for on-line ordering.
- a Second processor 24 is used for all manual ordering, that is orders input to the processor 24 using a keyboard 25.
- the user terminal (s) 10 communicate with the system manager 20 via the ISDN network 30 using X.25 packet transmission protocol.
- the Terminal Adaptor is an X.25 pad.
- a user wants to make an order, for example if they are down to the last roll of receipt paper for the printer 11 and need to order some more, the user presses a button on the keyboard 12 of the terminal 10 to initiate a transaction.
- the display 16 displays a message indicating that the terminal is waiting for the user to swipe a card.
- the user swipes a card through the reader 15, as if it was a credit or payment card.
- the card is a magnetic stripe card, of the same size and format as a credit card, and has stored on it data defining the type of paper rolls used in the EFTPOS machine, and a customer identification code. These are read by the reader 15.
- the display 16 requests the user to input the quantity of rolls of paper which are required. The user then waits until the order transaction is authorised by the system manager. The display then asks the user to press "Enter” to complete the transaction, and a receipt is then printed by the receipt printer 11. If the order is not authorised then an error message will be displayed with instructions to the user.
- the terminal 10 is switched from its idle mode to its functional mode when it detects that a particular button on the keyboard 12 has been pressed, indicating that a transaction is being requested (step 201) .
- the terminal displays a message on its display 16 requesting the user to swipe a data card (step 104) .
- the terminal checks that the card has been read successfully (step 106) , and if not asks the user to swipe the card again. If it has been swiped successfully, the terminal displays a message asking the user to enter the quantity of the particular product required (step 108) .
- the terminal dials the system manager (step 110) and transmits the order request, including the data read from the card and the quantity required.
- the terminal 10 waits for the system manager to send back a response signal indicating whether or not the order is authorised (step 112) . If the response signal indicates the order is not authorised, then the terminal displays an error message indicating the reason why the order has not been accepted. Possible errors are shown in Table 1.
- nnnnnnnnnnnnn referral telephone number.
- the terminal If the response signal indicates the order is authorised, the terminal prompts the user to press the "Enter” key to complete the transaction (step 118) . If “Enter” is pressed (step 120) the terminal displays an "order complete” message (step 122) and prints a receipt acknowledging that the order has been made (step 124) . The terminal then reverts to idle mode (step 100) .
- the terminal assumes the order is to be cancelled, and calls the system manager 20 to cancel the order (step 126) .
- the system manager 20 When the system manager 20 receives a request for authorisation from a user terminal 10 it first checks whether the card identification code sent by the user terminal is listed in its file of identification codes (step 130) . If the code is not on this list then the system manager 20 sends a response signal back to the user terminal indicating that the order is not authorised and that the terminal should display error message number 1 (step 132) .
- the system manager 20 checks whether the quantity of goods ordered by the user is below a predefined limit Y' set by the system manager for that user and which is stored in one of the data files of its first processor 21. If the amount being ordered is greater than the assigned limit, the system manager sends a response signal to the user terminal indicating that the order is not authorised and instructing the terminal to display error message number 2 (step 136) .
- the processor 21 next checks the user' s account to see whether any previous orders have still not been paid for, or if the user has a history of bad debt (step 138). If the user's account is not acceptable the system manager sends a response signal to the user terminal indicating that the order is not authorised and instructing it to display error message number 5 (step 140) .
- the system manager sends a response signal to the user terminal authorising the order (step 142) .
- the system manager stores the details of the order (step 140) in the memory of processor 21.
- the system manager then waits for more order requests from user terminals (step 146) .
- the user card is a combined ordering card and payment card.
- the system manager would carry out a financial transaction in payment for the goods ordered when it receives and authorises an order.
- system manager may be connected on-line to a warehouse where the products being ordered are stored.
- the system manager 20 forwards any orders received from user terminals directly to the warehouse.
- the system manager could print the orders out into paper format, and deliver these to the warehouse.
- the telephone network used need not be ISDN network, but may also be an analogue network, or a radio telephone network.
- the invention provides a much more convenient ordering system. It allows a user to receive immediate confirmation that an order has been received. It also avoids the need for the user to have details about the product which he/she is ordering.
Landscapes
- Business, Economics & Management (AREA)
- Accounting & Taxation (AREA)
- Finance (AREA)
- Development Economics (AREA)
- Economics (AREA)
- Marketing (AREA)
- Strategic Management (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Engineering & Computer Science (AREA)
- Theoretical Computer Science (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Control Of Vending Devices And Auxiliary Devices For Vending Devices (AREA)
- Telephonic Communication Services (AREA)
Abstract
Description
Claims
Applications Claiming Priority (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
GB9819391A GB2341255B (en) | 1998-09-04 | 1998-09-04 | Odering system |
GB9819391 | 1998-09-04 | ||
PCT/GB1999/002815 WO2000014662A1 (en) | 1998-09-04 | 1999-08-26 | Ordering system |
Publications (1)
Publication Number | Publication Date |
---|---|
EP1116146A1 true EP1116146A1 (en) | 2001-07-18 |
Family
ID=10838399
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
EP99941757A Withdrawn EP1116146A1 (en) | 1998-09-04 | 1999-08-26 | Ordering system |
Country Status (4)
Country | Link |
---|---|
EP (1) | EP1116146A1 (en) |
AU (1) | AU5525399A (en) |
GB (1) | GB2341255B (en) |
WO (1) | WO2000014662A1 (en) |
Families Citing this family (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
GB2362979A (en) * | 2000-06-02 | 2001-12-05 | Nokia Mobile Phones Ltd | Enabling provision of goods or services |
FR2819127A1 (en) * | 2001-01-02 | 2002-07-05 | Smart Design | Securing of commercial transactions in shops, etc. where a purchaser uses a credit or banker's card by use of a customer's mobile phone to provide transaction confirmation and thus reduce fraud |
GB2395825A (en) * | 2002-11-27 | 2004-06-02 | T C Comm Plc | A data carrier holdin an activation code for use in online purchasing |
Family Cites Families (6)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5047614A (en) * | 1989-01-23 | 1991-09-10 | Bianco James S | Method and apparatus for computer-aided shopping |
WO1992019064A1 (en) * | 1991-04-16 | 1992-10-29 | John Barrus | Method and apparatus for the ordering from remote locations |
GB2258749A (en) * | 1991-08-14 | 1993-02-17 | Andrew Freer | Data processing and handling system |
US5324922A (en) * | 1993-02-25 | 1994-06-28 | Verifone, Inc. | Apparatus and method for managing transactions |
NO301447B1 (en) * | 1994-10-12 | 1997-10-27 | Mekatronikk As | Consumer turnover system |
US5640002A (en) * | 1995-08-15 | 1997-06-17 | Ruppert; Jonathan Paul | Portable RF ID tag and barcode reader |
-
1998
- 1998-09-04 GB GB9819391A patent/GB2341255B/en not_active Expired - Fee Related
-
1999
- 1999-08-26 AU AU55253/99A patent/AU5525399A/en not_active Abandoned
- 1999-08-26 EP EP99941757A patent/EP1116146A1/en not_active Withdrawn
- 1999-08-26 WO PCT/GB1999/002815 patent/WO2000014662A1/en not_active Application Discontinuation
Non-Patent Citations (1)
Title |
---|
See references of WO0014662A1 * |
Also Published As
Publication number | Publication date |
---|---|
GB2341255A (en) | 2000-03-08 |
WO2000014662A1 (en) | 2000-03-16 |
GB2341255B (en) | 2003-08-06 |
GB9819391D0 (en) | 1998-10-28 |
AU5525399A (en) | 2000-03-27 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
PUAI | Public reference made under article 153(3) epc to a published international application that has entered the european phase |
Free format text: ORIGINAL CODE: 0009012 |
|
17P | Request for examination filed |
Effective date: 20010402 |
|
AK | Designated contracting states |
Kind code of ref document: A1 Designated state(s): AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE |
|
RAP1 | Party data changed (applicant data changed or rights of an application transferred) |
Owner name: LUCRARI LIMITED |
|
RBV | Designated contracting states (corrected) |
Designated state(s): ES FR GB |
|
REG | Reference to a national code |
Ref country code: DE Ref legal event code: 8566 |
|
STAA | Information on the status of an ep patent application or granted ep patent |
Free format text: STATUS: THE APPLICATION IS DEEMED TO BE WITHDRAWN |
|
18D | Application deemed to be withdrawn |
Effective date: 20070301 |