EP1021910A2 - Method for implementing a telephonic service in an isdn network - Google Patents

Method for implementing a telephonic service in an isdn network

Info

Publication number
EP1021910A2
EP1021910A2 EP98952764A EP98952764A EP1021910A2 EP 1021910 A2 EP1021910 A2 EP 1021910A2 EP 98952764 A EP98952764 A EP 98952764A EP 98952764 A EP98952764 A EP 98952764A EP 1021910 A2 EP1021910 A2 EP 1021910A2
Authority
EP
European Patent Office
Prior art keywords
service
isdn
transmitted
user
isdn terminal
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP98952764A
Other languages
German (de)
French (fr)
Inventor
Juha Kokkonen
Lauri Karhumaa
Pauli Ponnikas
Ilkka KÄSMÄ
Kimmo Puputti
Pirjo Koppelo
Teuvo Koponen
Jukka Uusitalo
Orvo Mikkola
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Nokia Oyj
Original Assignee
Nokia Networks Oy
Nokia Oyj
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nokia Networks Oy, Nokia Oyj filed Critical Nokia Networks Oy
Publication of EP1021910A2 publication Critical patent/EP1021910A2/en
Withdrawn legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
    • G08B25/14—Central alarm receiver or annunciator arrangements
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
    • G08B25/01—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
    • G08B25/08—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium using communication transmission lines
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q11/00—Selecting arrangements for multiplex systems
    • H04Q11/04—Selecting arrangements for multiplex systems for time-division multiplexing
    • H04Q11/0428—Integrated services digital network, i.e. systems for transmission of different types of digitised signals, e.g. speech, data, telecentral, television signals
    • H04Q11/0435—Details
    • H04Q11/0457—Connection protocols
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13091—CLI, identification of calling line
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13206—User-to-user signaling, UUS
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13209—ISDN
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13334—Key telephone systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1337—Operator, emergency services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13376—Information service, downloading of information, 0800/0900 services

Definitions

  • the present invention relates to a method for implementing a telephonic service in a public ISDN net- work (Integrated Services Digital Network) as defined in the preamble of claim 1, in which method a predefined service request is transmitted from a service user' s ISDN terminal over a public ISDN network to a service provider's ISDN terminal.
  • a method for implementing a telephonic service in a public telephone network is known in which a predetermined service request is transmitted over the telephone network from a service user' s analogue terminal equipment, such as a telephone, to a ser- vice provider's analogue terminal equipment.
  • An example of such a method is the present analogue safety telephone.
  • Such a telephone used e.g.
  • the subscriber number of the service user (person living in old-age home) is transmitted to the service provider (alarm receiving station) and the service user is identified by this number, whereupon the service provider may take appropriate action.
  • the only information transmitted to the service provider is the service user's telephone number. In the case of the person living in an old-age home in the above example, it is not possible to define any details as to what sort of service is needed.
  • the object of the present invention is to disclose a new method that eliminates the drawback mentioned above.
  • a specific object of the present invention is to disclose a method in which a free-form, predefined text message is added to the call to provide a more diversified service.
  • the telephonic service is implemented using a public ISDN network.
  • the public ISDN network comprises a switching centre, which comprises subscriber lines to which ISDN terminals, such as ISDN telephones, are connected.
  • a service request is transmitted from the service user's ISDN terminal over the public ISDN network to the service pro- vider' s ISDN terminal.
  • the service request is a predefined text message, which is sent to the service provider's ISDN terminal.
  • the subscriber number (service number) of the service provider's ISDN terminal is specified in advance.
  • the present invention has the advantage that the information transmitted to the service provider's ISDN terminal is a predefined text message containing additional information instead of the mere subscriber number of the service user's ISDN terminal.
  • the service request is transmitted using implicit service 1 of the UUS (User-to-User Signalling, UUS) auxiliary service defined in the ET ⁇ 300 102-1 standard (European Telecommunication Standard, ETS) .
  • UUS User-to-User Signalling
  • the service request is transmitted as a text message in the UUI information element (User-User Information element) of the SETUP message.
  • the SETUP message is a message used in the ISDN line signalling system to start call setup and transmit information needed for call setup.
  • UUI is an information element in which a maximum of 128 octets of data can be transmitted from an ISDN user to anot- her. The data is transmitted from user to user without any modification of content.
  • the subscriber number of the service provider's ISDN terminal is transmitted in the Called Party Number information ele- ment of the SETUP message in the manner defined in the ETS 300 102-1 standard.
  • the service request and the service provider' s subscriber number are stored in advance in the service user's ISDN termi- nal.
  • the number of service requests and corresponding service provider's subscriber numbers is one or more.
  • the transmis- sion of a service request is effected by pressing a fast dial key on an ISDN terminal.
  • an acknowledgement of receipt of a service request is sent from the service provider's ISDN terminal.
  • the acknowledgement of receipt of a service request is transmitted in the UUI information element of the DISCONNECT message in the ISDN line signalling system, defined in the ETS 300 102-1 standard.
  • the DISCONNECT message is a message used in the ISDN line signalling system to initiate the disconnection of a call.
  • Fig. 1 represents an embodiment of the method of the invention.
  • Fig. 2 presents a service user's ISDN terminal used in the method of the invention.
  • Fig. 3 presents a signalling diagram of the method of the invention.
  • Fig. 1 presents an example of the method of the invention as applied to a safety service for old people and handicapped persons.
  • the service user is a person living in an old-age home and has an ISDN telephone 1 in which various service re- quests have been stored in the form of text messages, along with the service numbers to which each message is to be transmitted.
  • the predefined message is transmitted to the service provider upon a single press of a fast dial key.
  • the person living in an old-age ho- me wishes to send the service centre of the old-age home a request for help e.g.
  • the service request is transmitted as a text message via the switching centre 2 to an ISDN telephone 3 in the service centre, where an attendant acknowledges receipt of the service request and sends help to the service user.
  • the method can also be applied e.g. in a sys- tem for calling a taxi without making an actual speech call.
  • the service user's ISDN telephone 1 has a fast dial key on which a text message containing the service user's address and time of the day has been stored and for which the specified service number is the telephone number of a cab rank.
  • the service user wishes to call a taxi, he/she will press the respective fast dial key.
  • the message is transmitted to the taxi system, which automatically directs it to the nearest cab, based on the service user's address.
  • the taxi system sends an acknowledgement, which contains e.g. the number of the taxicab. Fig.
  • fast dial key 2 is for the case of a heart attack. Pressing this key causes a message to be transmitted to an alarm receiving station, giving notice of a heart attack and the address where an ambulance is needed. As the person only needs to press a single predetermined fast dial key when feeling like falling in a fit, calling an ambulance is a fast and easy operation.
  • the same ISDN telephone 1 has e.g.
  • a fast dial key 6 for ordering lunch is transmitted to a relevant service facility of the old-age home and it contains a request for lunch and the number of the person's habitation.
  • a fast dial key 9 has been defined for carrying out shopping.
  • a home delivery agreement has been made with a grocery. The message is transmitted to the number of a home delivery service and it contains the necessary customer information and indicates a previously agreed shopping list that specifies the goods to be delivered to the customer.
  • Fig. 3 presents an example of a signalling diagram representing the method of the invention.
  • the telephone 1 sends a SETUP message, whose Called Party Number (CLD) information element contains the subscriber number of a service provider's ISDN telephone 3 and whose User-User (UUI) information element contains a service request in the form of a text message of a length not exceeding 128 octets.
  • CLD Called Party Number
  • UUI User-User
  • the service provider's telephone When the SETUP message reaches the destination, the service provider's telephone sends an ALERTING message, which is transmitted by the switching centre 2 to the service user's telephone. A ringing tone is now heard in the service user's telephone. After the service provider has noticed the received message, it is acknowledged. The acknowledgement is effected by sending a call disconnect message DISCONNECT, whose UUI element contains an acknowledgement in the form of a text message. The switching centre 2 transmits the DISCONNECT message to the service user's telephone 1, whereupon the call is disconnected.

Landscapes

  • Business, Economics & Management (AREA)
  • Emergency Management (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)

Abstract

The present invention relates to a method for implementing a telephonic service in a public ISDN network, in which method a service request is transmitted from a service user's ISDN terminal over the public ISDN network to a service provider's ISDN terminal. The service request is a predefined text message, and the subscriber number of the service provider's ISDN terminal has been specified in advance.

Description

METHOD FOR IMPLEMENTING A TELEPHONIC SERVICE IN AN ISDN NETWORK
The present invention relates to a method for implementing a telephonic service in a public ISDN net- work (Integrated Services Digital Network) as defined in the preamble of claim 1, in which method a predefined service request is transmitted from a service user' s ISDN terminal over a public ISDN network to a service provider's ISDN terminal. In prior art, a method for implementing a telephonic service in a public telephone network is known in which a predetermined service request is transmitted over the telephone network from a service user' s analogue terminal equipment, such as a telephone, to a ser- vice provider's analogue terminal equipment. An example of such a method is the present analogue safety telephone. Such a telephone, used e.g. by a person living in an old-age home, is provided with a fast dial key that the user may press to call help e.g. in the event of a fit. The subscriber number of the service user (person living in old-age home) is transmitted to the service provider (alarm receiving station) and the service user is identified by this number, whereupon the service provider may take appropriate action. A problem with this prior-art method is that the only information transmitted to the service provider is the service user's telephone number. In the case of the person living in an old-age home in the above example, it is not possible to define any details as to what sort of service is needed.
The object of the present invention is to disclose a new method that eliminates the drawback mentioned above.
A specific object of the present invention is to disclose a method in which a free-form, predefined text message is added to the call to provide a more diversified service. As for the features characteristic of the invention, reference is made to the claims.
In the method of the invention, the telephonic service is implemented using a public ISDN network. The public ISDN network comprises a switching centre, which comprises subscriber lines to which ISDN terminals, such as ISDN telephones, are connected. A service request is transmitted from the service user's ISDN terminal over the public ISDN network to the service pro- vider' s ISDN terminal. The service request is a predefined text message, which is sent to the service provider's ISDN terminal. The subscriber number (service number) of the service provider's ISDN terminal is specified in advance. As compared with prior art, the present invention has the advantage that the information transmitted to the service provider's ISDN terminal is a predefined text message containing additional information instead of the mere subscriber number of the service user's ISDN terminal. Because in this method one or more different service requests are stored beforehand in the service user' s ISDN terminal and for each service request the service provider's ISDN terminal to which it is to be transmitted is defined separately, a diversi- fied choice of services is implemented in the service user's ISDN terminal. Moreover, a service request stored in advance guarantees that correct information is transmitted in an alarm situation as errors due to precipitation are eliminated. In an embodiment of the method, the service request is transmitted using implicit service 1 of the UUS (User-to-User Signalling, UUS) auxiliary service defined in the ETΞ 300 102-1 standard (European Telecommunication Standard, ETS) . In this case, the service request is transmitted as a text message in the UUI information element (User-User Information element) of the SETUP message. The SETUP message is a message used in the ISDN line signalling system to start call setup and transmit information needed for call setup. UUI is an information element in which a maximum of 128 octets of data can be transmitted from an ISDN user to anot- her. The data is transmitted from user to user without any modification of content.
In an embodiment of the method, the subscriber number of the service provider's ISDN terminal is transmitted in the Called Party Number information ele- ment of the SETUP message in the manner defined in the ETS 300 102-1 standard.
In an embodiment of the method, the service request and the service provider' s subscriber number are stored in advance in the service user's ISDN termi- nal.
In an embodiment of the method, the number of service requests and corresponding service provider's subscriber numbers is one or more.
In an embodiment of the method, the transmis- sion of a service request is effected by pressing a fast dial key on an ISDN terminal.
In an embodiment of the method, an acknowledgement of receipt of a service request is sent from the service provider's ISDN terminal. In an embodiment of the method, the acknowledgement of receipt of a service request is transmitted in the UUI information element of the DISCONNECT message in the ISDN line signalling system, defined in the ETS 300 102-1 standard. The DISCONNECT message is a message used in the ISDN line signalling system to initiate the disconnection of a call.
In the following, the invention will be described by the aid of a few embodiment examples by referring to the attached drawing, in which Fig. 1 represents an embodiment of the method of the invention. Fig. 2 presents a service user's ISDN terminal used in the method of the invention.
Fig. 3 presents a signalling diagram of the method of the invention. Fig. 1 presents an example of the method of the invention as applied to a safety service for old people and handicapped persons. In this example, the service user is a person living in an old-age home and has an ISDN telephone 1 in which various service re- quests have been stored in the form of text messages, along with the service numbers to which each message is to be transmitted. The predefined message is transmitted to the service provider upon a single press of a fast dial key. When the person living in an old-age ho- me wishes to send the service centre of the old-age home a request for help e.g. to go to the toilet, he/she presses the fast dial key on his/her ISDN telephone 1 behind which the respective message has been stored in advance. The service request is transmitted as a text message via the switching centre 2 to an ISDN telephone 3 in the service centre, where an attendant acknowledges receipt of the service request and sends help to the service user.
The method can also be applied e.g. in a sys- tem for calling a taxi without making an actual speech call. The service user's ISDN telephone 1 has a fast dial key on which a text message containing the service user's address and time of the day has been stored and for which the specified service number is the telephone number of a cab rank. When the service user wishes to call a taxi, he/she will press the respective fast dial key. The message is transmitted to the taxi system, which automatically directs it to the nearest cab, based on the service user's address. After the request has been received and accepted, the taxi system sends an acknowledgement, which contains e.g. the number of the taxicab. Fig. 2 presents an example of an ISDN telephone 1 for a person living in an old-age home. For each fast dial key of the telephone 1, a service request and the service number to which the request is to be transmitted have been defined in advance. In this way, a diversified range of different services can be implemented. In the ISDN telephone of the person living in an old-age home, e.g. fast dial key 2 is for the case of a heart attack. Pressing this key causes a message to be transmitted to an alarm receiving station, giving notice of a heart attack and the address where an ambulance is needed. As the person only needs to press a single predetermined fast dial key when feeling like falling in a fit, calling an ambulance is a fast and easy operation. Moreover, the same ISDN telephone 1 has e.g. a fast dial key 6 for ordering lunch. In this case, the message is transmitted to a relevant service facility of the old-age home and it contains a request for lunch and the number of the person's habitation. Further, a fast dial key 9 has been defined for carrying out shopping. In this case, a home delivery agreement has been made with a grocery. The message is transmitted to the number of a home delivery service and it contains the necessary customer information and indicates a previously agreed shopping list that specifies the goods to be delivered to the customer.
Fig. 3 presents an example of a signalling diagram representing the method of the invention. When the service user presses a fast dial key on his/her ISDN telephone 1, the telephone 1 sends a SETUP message, whose Called Party Number (CLD) information element contains the subscriber number of a service provider's ISDN telephone 3 and whose User-User (UUI) information element contains a service request in the form of a text message of a length not exceeding 128 octets. The message is transmitted to the switching centre 2, which transmits it on the basis of the CLD element to the service provider's ISDN telephone 3. When the SETUP message reaches the destination, the service provider's telephone sends an ALERTING message, which is transmitted by the switching centre 2 to the service user's telephone. A ringing tone is now heard in the service user's telephone. After the service provider has noticed the received message, it is acknowledged. The acknowledgement is effected by sending a call disconnect message DISCONNECT, whose UUI element contains an acknowledgement in the form of a text message. The switching centre 2 transmits the DISCONNECT message to the service user's telephone 1, whereupon the call is disconnected.
The invention is not restricted to the examples of its embodiments described above, but many variations are possible within the scope of the inventive idea defined by the claims.

Claims

1. Method for implementing a telephonic service in a public ISDN network comprising a switching centre (2) , which comprises subscriber lines with ISDN terminals (1, 3) connected to them, in which method a service request is transmitted from a service user' s ISDN terminal (1) over the public ISDN network to a service provider's ISDN terminal (3) , cha ract e r i s e d in that - the service request is a predefined text message; and
- the subscriber number of the service provider' s ISDN terminal (3) has been specified in advance.
2. Method as defined in claim 1, cha r a c - t e r i s e d in that the service request is transmitted by using implicit service 1 of the UUS auxiliary service defined in the ETS 300 102-1 standard.
3. Method as defined in claim 1 or 2, cha r a c t e r i s ed in that the subscriber number of the service provider's ISDN terminal (3) is transmitted in the manner defined in the ETS 300 102-1 standard.
4. Method as defined in any one of claims 1 -
3, c ha ra ct e r i s ed in that the service request and the service provider' s subscriber number are stored in the service user's ISDN terminal (1) in advance.
5. Method as defined in any one of claims 1 -
4, c ha r act e r i s ed in that the number of service requests and corresponding service provider's subscriber numbers is one or more.
6. Method as defined in any one of claims 1 -
5, ch a ra ct e r i s e d in that the transmission of the service request is effected by pressing a fast dial key on the ISDN terminal (1, 3) .
7. Method as defined in any one of claims 1 - ╬▓, c ha ra c t e r i s ed in that an acknowledgement of receipt of a service request is sent from the service provider's ISDN terminal (3).
8. Method as defined in any one of claims 1 -
7, c h a r a c t e r i s e d in that the acknowledgement of receipt of a service request is transmitted in the
User-user information element of a DISCONNECT message as defined in the ETS 300 102-1 standard.
EP98952764A 1997-11-04 1998-11-02 Method for implementing a telephonic service in an isdn network Withdrawn EP1021910A2 (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
FI974131 1997-11-04
FI974131A FI104454B (en) 1997-11-04 1997-11-04 Procedure for arranging telephone service in an ISDN network
PCT/FI1998/000848 WO1999022560A2 (en) 1997-11-04 1998-11-02 Method for implementing a telephonic service in an isdn network

Publications (1)

Publication Number Publication Date
EP1021910A2 true EP1021910A2 (en) 2000-07-26

Family

ID=8549863

Family Applications (1)

Application Number Title Priority Date Filing Date
EP98952764A Withdrawn EP1021910A2 (en) 1997-11-04 1998-11-02 Method for implementing a telephonic service in an isdn network

Country Status (4)

Country Link
EP (1) EP1021910A2 (en)
AU (1) AU1033999A (en)
FI (1) FI104454B (en)
WO (1) WO1999022560A2 (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6908389B1 (en) * 2001-03-07 2005-06-21 Nokia Corporation Predefined messages for wireless multiplayer gaming

Family Cites Families (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4219698A (en) * 1978-05-22 1980-08-26 Boreas Electronics, Inc. Remotely actuated telephone alarm system
US4492820A (en) * 1980-10-24 1985-01-08 Salt Lake Communications, Inc. Telephone alarm system
US4652859A (en) * 1985-04-22 1987-03-24 Ntc Electronics, Inc. Alarm reporting system
US5061916A (en) * 1990-05-29 1991-10-29 Barber-Colman Company Event driven remote graphical reporting of building automation system parameters
CA2018661A1 (en) * 1990-06-11 1991-12-11 Gerry H. Verhoorn Telephone alarm monitoring system
AU3021597A (en) * 1996-06-07 1998-01-07 Telalert, Inc. Programmed telephone security system

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See references of WO9922560A3 *

Also Published As

Publication number Publication date
FI104454B (en) 2000-01-31
FI974131A (en) 1999-05-05
FI974131A0 (en) 1997-11-04
WO1999022560A2 (en) 1999-05-14
AU1033999A (en) 1999-05-24
WO1999022560A3 (en) 1999-08-05

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