EP0661677A2 - Méthode et dispositif pour l'identification du client à un guichet de banque automatique - Google Patents
Méthode et dispositif pour l'identification du client à un guichet de banque automatique Download PDFInfo
- Publication number
- EP0661677A2 EP0661677A2 EP94420364A EP94420364A EP0661677A2 EP 0661677 A2 EP0661677 A2 EP 0661677A2 EP 94420364 A EP94420364 A EP 94420364A EP 94420364 A EP94420364 A EP 94420364A EP 0661677 A2 EP0661677 A2 EP 0661677A2
- Authority
- EP
- European Patent Office
- Prior art keywords
- image
- interaction device
- digital
- customer interaction
- transaction
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Withdrawn
Links
Images
Classifications
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
- G07F19/20—Automatic teller machines [ATMs]
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/30—Individual registration on entry or exit not involving the use of a pass
- G07C9/32—Individual registration on entry or exit not involving the use of a pass in combination with an identity check
- G07C9/37—Individual registration on entry or exit not involving the use of a pass in combination with an identity check using biometric data, e.g. fingerprints, iris scans or voice recognition
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
- G07F19/20—Automatic teller machines [ATMs]
- G07F19/207—Surveillance aspects at ATMs
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
- G07G1/00—Cash registers
- G07G1/0036—Checkout procedures
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
- G07G3/00—Alarm indicators, e.g. bells
- G07G3/003—Anti-theft control
Definitions
- This invention relates generally to the misuse of transaction cards and, more particularly. to the capture and recording of images using transaction cards at automated customer interaction device, e.g., automated teller machines (ATM machines).
- automated customer interaction device e.g., automated teller machines (ATM machines).
- automated customer interaction devices An increasing number of transactions are being processed by automated customer interaction devices. Typically these devices use a transaction card as a mechanism to access authorized services. Examples of such devices are automated teller machines, automated gasoline dispensing machines, vending machines, and automated retail check out devices. In the following description, the automated teller machines (or ATMs) will be used as an example of the application of the present invention.
- ATM's are a popular and convenient means to access personal financial resources, such as checking and savings accounts.
- the number of ATM transactions has been estimated to be 7.2 billion. While the ease of access is a great benefit to the majority of customers, there is a growing amount of fraud associated with this service. Since the transactions do not require direct intervention of bank personnel and transactions occur at any time of day, a method to record an image of the person making the transaction offers a means to counteract the fraud.
- PIN Personal-Identification-Numbers
- an ATM machine has a digital camera associated therewith.
- the digital camera under program control, records the visual image of the customer requesting the transaction.
- the digital visual image can be compressed and stored.
- the digital image can be retrieved and reconstructed and the customer/participant in the transaction identified.
- the ATM machine of the present invention advantageously provides that an image of a customer associated with each transaction is maintained. Many disputes can be resolved with the availability of an image of the transaction participant. When a fraudulent transaction is identified, the image of the person involved in the transaction is available for identification. Compression technology has adequate image quality and processing speed to have negligible impact on the customer. Security is improved over a system relying only on the PIN approach.
- FIG. 1 is a block diagram of the components associated with the ATM machine.
- Figure 2 illustrates the procedure for providing a visual record of a transaction according to the present invention.
- An ATM is equipped with a telecommunications link to the financial institution in order for a pending transaction to be processed. Information regarding the account and the type and amount of the transaction are all handled over this digital communications link.
- the bank keeps current records of the transaction and the status of the customer's accounts through a dynamic financial database.
- PIN Personal-Identification-Number
- This means of security is quite fragile and is prone to being compromised by many techniques, including customer carelessness.
- the telecommunications link could be used for other means of security besides the PIN procedure.
- the link can be used to transmit recorded image between the ATM machine and the financial institution.
- the preferred embodiment of this invention provides for the installation of a digital camera within the ATM.
- the digital camera records an image of the customer.
- the image can be compressed, stored either in the ATM itself or at a nearby location
- the digital camera image can be accessed by the financial institution over the ATM network if desired.
- a data-base management system can be included as part of the software operating on the ATM being used to manage the collection of images.
- images captured by a digital camera with an NTSC resolution of 768 x 512 pixels can be compressed at a ratio of 30:1.
- compression ratios can be achieved using one of many possible compression algorithms, algorithms such as those contained in the Joint Photographic Experts Group (JPEG) standard.
- JPEG Joint Photographic Experts Group
- the compressed image requires approximately 13,000 bytes of data.
- Application specific integrated circuits (ASIC's) have been developed capable of compressing images at nearly 10 million pixels/second.
- the preferred size of the image is sufficiently small such that the time required for compression can be considered insignificant in comparison to the average ATM transaction time.
- the typical ATM processes approximately 7,000 transactions per month.
- the storage mechanism can be selected after determining the anticipated utilization of the ATM, the size of the image, and the desired length of time an image is to be archived. Clearly, the longer the archival period, the larger the needed capacity of the image storage device. The same requirement for large storage capacity can be inferred by those ATM's having a higher utilization. Many devices are commercially available with enough capacity to provide an archival record of three months of ATM transaction images and still have sufficient capacity to hold the database management system for the image storage.
- the image may be purged from the system and the archival space reused for other images.
- the information can be archived off-line for a selected period.
- the design requirements and storage requirements for active storage should be adequately below capacity in order to prevent an overflow of images in the storage facility.
- the ATM device 10 has a customer interface device 19 which responds activity by a customer and which can provide information and materials (e.g., transaction receipt, cash, etc.,) in response to the customer activity.
- the ATM device 10 includes a still-frame digital camera 11 (substituted for the typical analog video device) which, under control of the ATM control software 15, records images during an interaction between a transaction card carrier and the ATM machine.
- the digital image recorded by the digital camera 11 is compressed by image compression procedure 12.
- the compressed image resulting from compression procedure 12 is stored in the image data 14 under the control of the data-base manager 13.
- the data-base manager will be catalogued and inserted in the image data-base 14.
- the ATM control software 15 will conduct the normal financial interactions with the financial institution 17 via a remote access link 16.
- the data-base manager has the additional responsibility of maintaining the image data-base 14 and purging any images which have resided in the image data-base 14 for beyond the retention period.
- the query is transmitted to the ATM 10 via a remote access link 16 to the ATM control software 15.
- the ATM control software 15 accesses the data-base manager to search for the desired catalog information and to retrieve the desired image.
- the desired image is transferred to the financial institution 17 under the control of the ATM control software 15.
- the image is decompressed and the reconstructed image is used for its intended purpose.
- the compression facility 12 can be a software program or can be a dedicated microprocessor chip. In either implementation, the compression facility operates under the control of the ATM control software.
- the data-base manager is typically a software program operating under the control of the ATM control software.
- the image data-base would typically be stored in a hardware apparatus.
- step 201 the customer implements a log-on procedure in order to request a selected activity, e.g., withdrawal of cash from the machine.
- step 202 the ATM control software 15 determines whether the requested activity is such that a transaction recording should be made.
- the log-on procedure mandates the requisite security arrangements.
- the requested activity is implemented by the system.
- step 204 a digital image of the customer is recorded in step 204.
- step 205 a determination is made whether the recorded digital image is acceptable. When the digital image is not acceptable, then, an alternative procedure is implemented.
- the alternative procedure can include attempting to record the image a second time or can be a termination of the interaction of ATM machine with the current customer.
- step 207 when the image is determined to be acceptable, then the image is compressed and stored in the ATM machine and the requested activity is implemented.
- the technique includes recording a digital image of the customer.
- the digital image can be compressed and stored in the ATM machine for a predetermined time period.
- the digital image which has been stored in the ATM machine, is retrieved and can be transmitted to the central location. Because the image is compressed, the transmission of selected (compressed) images over the communications link does not appreciably add to the traffic.
- the digital images can be compressed, the on-site storage requirements for the accumulated recorded images can be met with commercially available equipment.
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- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Business, Economics & Management (AREA)
- Accounting & Taxation (AREA)
- Finance (AREA)
- Engineering & Computer Science (AREA)
- Human Computer Interaction (AREA)
- Collating Specific Patterns (AREA)
- Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
- Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
- Closed-Circuit Television Systems (AREA)
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US17456293A | 1993-12-28 | 1993-12-28 | |
US174562 | 1993-12-28 |
Publications (2)
Publication Number | Publication Date |
---|---|
EP0661677A2 true EP0661677A2 (fr) | 1995-07-05 |
EP0661677A3 EP0661677A3 (fr) | 1995-12-20 |
Family
ID=22636615
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
EP94420364A Withdrawn EP0661677A3 (fr) | 1993-12-28 | 1994-12-20 | Méthode et dispositif pour l'identification du client à un guichet de banque automatique. |
Country Status (2)
Country | Link |
---|---|
EP (1) | EP0661677A3 (fr) |
JP (1) | JPH07234958A (fr) |
Cited By (16)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
WO1998001838A1 (fr) * | 1996-07-10 | 1998-01-15 | Vizicom Limited | Systeme et procede de surveillance video |
EP0962894A2 (fr) * | 1998-05-30 | 1999-12-08 | Neil James Stevenson | Système de surveillance de l'entrée/sortie de véhicules |
EP1073022A2 (fr) * | 1999-07-26 | 2001-01-31 | Fujitsu Limited | Machine à transactions automatique |
WO2003021545A1 (fr) * | 2001-08-30 | 2003-03-13 | Fujitsu Limited | Appareil de transaction automatique de monnaie, et unite de monnaie de papier a camera integree |
US6671389B1 (en) * | 2000-04-27 | 2003-12-30 | International Business Machines Corporation | Method and system for detecting digital camera failure |
EP1486923A2 (fr) * | 2003-06-12 | 2004-12-15 | Hitachi, Ltd. | Système de transactions pour le versement et le retrait bancaire de billets de banque |
US7015945B1 (en) | 1996-07-10 | 2006-03-21 | Visilinx Inc. | Video surveillance system and method |
EP1704514A2 (fr) * | 2003-09-03 | 2006-09-27 | Spectrum Tracking Systems, Inc. | Systeme d'identification et de recuperation des fraudes |
EP1709556A1 (fr) * | 2003-12-23 | 2006-10-11 | Trust Digital, LLC | Systeme et procede pour mettre en oeuvre une politique de securite sur des dispositifs mobiles en utilisant des profils de securite generes dynamiquement |
WO2008023114A1 (fr) * | 2006-08-22 | 2008-02-28 | Compagnie Industrielle Et Financiere D'ingenierie 'ingenico' | Terminal de paiement electronique biometrique et procede de transaction |
WO2008061553A1 (fr) * | 2006-11-24 | 2008-05-29 | Maku Informationstechnik Gmbh | Automate de distribution d'argent, de caisse ou de change |
US20090033489A1 (en) * | 2007-08-02 | 2009-02-05 | Ncr Corporation | Terminal |
DE102007051179A1 (de) * | 2007-10-25 | 2009-04-30 | Giesecke & Devrient Gmbh | Verfahren und Vorrichtung zur Rückverfolgung von Wertdokumenten |
US7865938B2 (en) | 2002-08-27 | 2011-01-04 | Mcafee, Inc. | Enterprise-wide security system for computer devices |
US8572676B2 (en) | 2008-11-06 | 2013-10-29 | Mcafee, Inc. | System, method, and device for mediating connections between policy source servers, corporate repositories, and mobile devices |
US11096054B2 (en) | 2006-10-23 | 2021-08-17 | Mcafee, Llc | System and method for controlling mobile device access to a network |
Families Citing this family (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JP2002312579A (ja) * | 2001-04-11 | 2002-10-25 | Ufj Bank Ltd | 届出処理方法、届出処理システム、口座開設方法、届出システム、届出方法、及び届出処理プログラム |
WO2006093917A2 (fr) | 2005-02-28 | 2006-09-08 | Trust Digital | Systeme et procedes permettant de securiser des donnees mobiles |
US8935384B2 (en) | 2010-05-06 | 2015-01-13 | Mcafee Inc. | Distributed data revocation using data commands |
Citations (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4703347A (en) * | 1985-03-25 | 1987-10-27 | Matsushita Electric Works, Ltd. | Individuality discriminating system |
EP0332161A2 (fr) * | 1988-03-09 | 1989-09-13 | Robot Foto & Electronic GmbH & Co KG | Dispositif de surveillance pour sécurité de distributeurs automatiques |
JPH0488472A (ja) * | 1990-07-25 | 1992-03-23 | Fujitsu General Ltd | データ記録装置 |
JPH04239993A (ja) * | 1991-01-24 | 1992-08-27 | Nec Eng Ltd | 防犯装置 |
WO1993019467A1 (fr) * | 1992-03-26 | 1993-09-30 | Solid State Logic Limited | Detection de changements de scene |
-
1994
- 1994-12-20 EP EP94420364A patent/EP0661677A3/fr not_active Withdrawn
- 1994-12-21 JP JP6318795A patent/JPH07234958A/ja active Pending
Patent Citations (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4703347A (en) * | 1985-03-25 | 1987-10-27 | Matsushita Electric Works, Ltd. | Individuality discriminating system |
EP0332161A2 (fr) * | 1988-03-09 | 1989-09-13 | Robot Foto & Electronic GmbH & Co KG | Dispositif de surveillance pour sécurité de distributeurs automatiques |
JPH0488472A (ja) * | 1990-07-25 | 1992-03-23 | Fujitsu General Ltd | データ記録装置 |
JPH04239993A (ja) * | 1991-01-24 | 1992-08-27 | Nec Eng Ltd | 防犯装置 |
WO1993019467A1 (fr) * | 1992-03-26 | 1993-09-30 | Solid State Logic Limited | Detection de changements de scene |
Non-Patent Citations (2)
Title |
---|
PATENT ABSTRACTS OF JAPAN vol. 016 no. 313 (P-1383) ,9 July 1992 & JP-A-04 088472 (FUJITSU GENERAL LTD) 23 March 1992, * |
PATENT ABSTRACTS OF JAPAN vol. 017 no. 007 (P-1465) ,7 January 1993 & JP-A-04 239993 (NEC ENG LTD) 27 August 1992, * |
Cited By (26)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US7304662B1 (en) | 1996-07-10 | 2007-12-04 | Visilinx Inc. | Video surveillance system and method |
WO1998001838A1 (fr) * | 1996-07-10 | 1998-01-15 | Vizicom Limited | Systeme et procede de surveillance video |
US7015945B1 (en) | 1996-07-10 | 2006-03-21 | Visilinx Inc. | Video surveillance system and method |
EP0962894A2 (fr) * | 1998-05-30 | 1999-12-08 | Neil James Stevenson | Système de surveillance de l'entrée/sortie de véhicules |
EP0962894A3 (fr) * | 1998-05-30 | 2000-02-23 | Neil James Stevenson | Système de surveillance de l'entrée/sortie de véhicules |
EP1073022A2 (fr) * | 1999-07-26 | 2001-01-31 | Fujitsu Limited | Machine à transactions automatique |
EP1073022A3 (fr) * | 1999-07-26 | 2005-02-02 | Fujitsu Limited | Machine à transactions automatique |
US6671389B1 (en) * | 2000-04-27 | 2003-12-30 | International Business Machines Corporation | Method and system for detecting digital camera failure |
WO2003021545A1 (fr) * | 2001-08-30 | 2003-03-13 | Fujitsu Limited | Appareil de transaction automatique de monnaie, et unite de monnaie de papier a camera integree |
US9998478B2 (en) | 2002-08-27 | 2018-06-12 | Mcafee, Llc | Enterprise-wide security for computer devices |
US7865938B2 (en) | 2002-08-27 | 2011-01-04 | Mcafee, Inc. | Enterprise-wide security system for computer devices |
EP1486923A2 (fr) * | 2003-06-12 | 2004-12-15 | Hitachi, Ltd. | Système de transactions pour le versement et le retrait bancaire de billets de banque |
EP1486923A3 (fr) * | 2003-06-12 | 2010-07-28 | Hitachi-Omron Terminal Solutions, Corp. | Système de transactions pour le versement et le retrait bancaire de billets de banque |
CN101567112B (zh) * | 2003-06-12 | 2012-07-18 | 日立欧姆龙金融系统有限公司 | 纸币交易系统 |
EP1704514A2 (fr) * | 2003-09-03 | 2006-09-27 | Spectrum Tracking Systems, Inc. | Systeme d'identification et de recuperation des fraudes |
EP1704514A4 (fr) * | 2003-09-03 | 2008-07-02 | Spectrum Tracking Systems Inc | Systeme d'identification et de recuperation des fraudes |
EP1709556A1 (fr) * | 2003-12-23 | 2006-10-11 | Trust Digital, LLC | Systeme et procede pour mettre en oeuvre une politique de securite sur des dispositifs mobiles en utilisant des profils de securite generes dynamiquement |
EP1709556A4 (fr) * | 2003-12-23 | 2011-08-10 | Trust Digital Llc | Systeme et procede pour mettre en oeuvre une politique de securite sur des dispositifs mobiles en utilisant des profils de securite generes dynamiquement |
WO2008023114A1 (fr) * | 2006-08-22 | 2008-02-28 | Compagnie Industrielle Et Financiere D'ingenierie 'ingenico' | Terminal de paiement electronique biometrique et procede de transaction |
US11950097B2 (en) | 2006-10-23 | 2024-04-02 | Skyhigh Security Llc | System and method for controlling mobile device access to a network |
US11096054B2 (en) | 2006-10-23 | 2021-08-17 | Mcafee, Llc | System and method for controlling mobile device access to a network |
WO2008061553A1 (fr) * | 2006-11-24 | 2008-05-29 | Maku Informationstechnik Gmbh | Automate de distribution d'argent, de caisse ou de change |
US20090033489A1 (en) * | 2007-08-02 | 2009-02-05 | Ncr Corporation | Terminal |
US9019066B2 (en) * | 2007-08-02 | 2015-04-28 | Ncr Corporation | Terminal |
DE102007051179A1 (de) * | 2007-10-25 | 2009-04-30 | Giesecke & Devrient Gmbh | Verfahren und Vorrichtung zur Rückverfolgung von Wertdokumenten |
US8572676B2 (en) | 2008-11-06 | 2013-10-29 | Mcafee, Inc. | System, method, and device for mediating connections between policy source servers, corporate repositories, and mobile devices |
Also Published As
Publication number | Publication date |
---|---|
EP0661677A3 (fr) | 1995-12-20 |
JPH07234958A (ja) | 1995-09-05 |
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