DE69131307D1 - Etikettierung von Anrufen mit Gebraucherinformation in einer Fernsprechumgebung - Google Patents

Etikettierung von Anrufen mit Gebraucherinformation in einer Fernsprechumgebung

Info

Publication number
DE69131307D1
DE69131307D1 DE69131307T DE69131307T DE69131307D1 DE 69131307 D1 DE69131307 D1 DE 69131307D1 DE 69131307 T DE69131307 T DE 69131307T DE 69131307 T DE69131307 T DE 69131307T DE 69131307 D1 DE69131307 D1 DE 69131307D1
Authority
DE
Germany
Prior art keywords
labeling
calls
user information
caller
telephone environment
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
DE69131307T
Other languages
English (en)
Other versions
DE69131307T2 (de
Inventor
Charles H Jolissaint
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Siemens Communications Inc
Original Assignee
Siemens Business Communication Systems Inc
Rolm Systems
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Siemens Business Communication Systems Inc, Rolm Systems filed Critical Siemens Business Communication Systems Inc
Application granted granted Critical
Publication of DE69131307D1 publication Critical patent/DE69131307D1/de
Publication of DE69131307T2 publication Critical patent/DE69131307T2/de
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q11/00—Selecting arrangements for multiplex systems
    • H04Q11/04—Selecting arrangements for multiplex systems for time-division multiplexing
    • H04Q11/0407—Selecting arrangements for multiplex systems for time-division multiplexing using a stored programme control
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/58—Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Arrangements for supervision, monitoring or testing
    • H04M3/36—Statistical metering, e.g. recording occasions when traffic exceeds capacity of trunks

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Telephonic Communication Services (AREA)
  • Telephone Function (AREA)
  • Measuring Pulse, Heart Rate, Blood Pressure Or Blood Flow (AREA)
  • Sub-Exchange Stations And Push- Button Telephones (AREA)
  • Interconnected Communication Systems, Intercoms, And Interphones (AREA)
DE69131307T 1990-08-09 1991-07-19 Etikettierung von Anrufen mit Gebraucherinformation in einer Fernsprechumgebung Expired - Fee Related DE69131307T2 (de)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
US56507690A 1990-08-09 1990-08-09

Publications (2)

Publication Number Publication Date
DE69131307D1 true DE69131307D1 (de) 1999-07-15
DE69131307T2 DE69131307T2 (de) 2000-01-13

Family

ID=24257109

Family Applications (1)

Application Number Title Priority Date Filing Date
DE69131307T Expired - Fee Related DE69131307T2 (de) 1990-08-09 1991-07-19 Etikettierung von Anrufen mit Gebraucherinformation in einer Fernsprechumgebung

Country Status (4)

Country Link
EP (1) EP0470415B1 (de)
AT (1) ATE181198T1 (de)
DE (1) DE69131307T2 (de)
ES (1) ES2134763T3 (de)

Families Citing this family (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CA2102077C (en) * 1992-12-21 1997-09-16 Steven Lloyd Greenspan Call billing and measurement methods for redirected calls
SE503394C2 (sv) * 1994-09-19 1996-06-03 Ericsson Telefon Ab L M Förfarande för att strukturera anropsbearbetning samt växelsystem för telefoni med koppelbearbetning
SE503392C2 (sv) * 1994-09-19 1996-06-03 Ericsson Telefon Ab L M Förenklad bearbetning vid fleranrop
SE503393C2 (sv) * 1994-09-19 1996-06-03 Ericsson Telefon Ab L M Förfarande och system för en flexibel koppelregistreringsmekanism
US5500891A (en) * 1994-09-30 1996-03-19 Harrington; Noreen A. Telecommunication system with multilink host computer call control interface system and method
US6314089B1 (en) * 1996-05-07 2001-11-06 Inventions, Inc. Creating and using an adaptable multiple-contact transaction object

Also Published As

Publication number Publication date
ATE181198T1 (de) 1999-06-15
DE69131307T2 (de) 2000-01-13
EP0470415A2 (de) 1992-02-12
EP0470415B1 (de) 1999-06-09
EP0470415A3 (en) 1993-08-18
ES2134763T3 (es) 1999-10-16

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Legal Events

Date Code Title Description
8364 No opposition during term of opposition
8327 Change in the person/name/address of the patent owner

Owner name: SIEMENS INFORMATION AND COMMUNICATION NETWORKS,INC

8328 Change in the person/name/address of the agent

Free format text: ZEDLITZ, P., DIPL.-INF.UNIV., PAT.-ANW., 80331 MUENCHEN

8328 Change in the person/name/address of the agent

Free format text: BERG, P., DIPL.-ING., PAT.-ASS., 80339 MUENCHEN

8339 Ceased/non-payment of the annual fee