DE10338237A1 - Verfahren zur Notifikation von elektronischen Nachrichten - Google Patents

Verfahren zur Notifikation von elektronischen Nachrichten Download PDF

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Publication number
DE10338237A1
DE10338237A1 DE10338237A DE10338237A DE10338237A1 DE 10338237 A1 DE10338237 A1 DE 10338237A1 DE 10338237 A DE10338237 A DE 10338237A DE 10338237 A DE10338237 A DE 10338237A DE 10338237 A1 DE10338237 A1 DE 10338237A1
Authority
DE
Germany
Prior art keywords
text
voicemail
messages
converted
informing
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
DE10338237A
Other languages
English (en)
Inventor
Fred Runge
Christel Mueller
Marian Trinkel
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Deutsche Telekom AG
Original Assignee
Deutsche Telekom AG
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Deutsche Telekom AG filed Critical Deutsche Telekom AG
Priority to DE10338237A priority Critical patent/DE10338237A1/de
Publication of DE10338237A1 publication Critical patent/DE10338237A1/de
Ceased legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/537Arrangements for indicating the presence of a recorded message, whereby the presence information might include a preview or summary of the message
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21Monitoring or handling of messages
    • H04L51/212Monitoring or handling of messages using filtering or selective blocking
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2201/00Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/16Sequence circuits
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2201/00Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2201/00Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/60Medium conversion
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2203/00Aspects of automatic or semi-automatic exchanges
    • H04M2203/30Aspects of automatic or semi-automatic exchanges related to audio recordings in general
    • H04M2203/301Management of recordings
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2203/00Aspects of automatic or semi-automatic exchanges
    • H04M2203/45Aspects of automatic or semi-automatic exchanges related to voicemail messaging
    • H04M2203/4536Voicemail combined with text-based messaging
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/5307Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording messages comprising any combination of audio and non-audio components
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/5322Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording text messages
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533Voice mail systems
    • H04M3/53333Message receiving aspects
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533Voice mail systems
    • H04M3/53333Message receiving aspects
    • H04M3/5335Message type or catagory, e.g. priority, indication

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)

Abstract

Die Erfindung betrifft ein Verfahren zur Notifikation und Anordnung von elektronischen Nachrichten mit einem ersten Schritt, bei dem das Empfangssystem für elektronische Nachrichten die Nachricht analysiert, wobei bei einer Sprachnachricht erst die Sprachnachricht über ein Spracherkennungssystem in Text umgesetzt wird, und wobei der Text der Nachricht analysiert wird. Mit einem weiteren Schritt, bei dem anhand des Inhalts der elektronischen Nachricht ein Ordnungskriterium festgestellt wird. In einem weiteren Schritt werden die elektronischen Nachrichten nach dem Ordnungskriterium sortiert dem Benutzer bereitgestellt.
DE10338237A 2003-08-14 2003-08-14 Verfahren zur Notifikation von elektronischen Nachrichten Ceased DE10338237A1 (de)

Priority Applications (1)

Application Number Priority Date Filing Date Title
DE10338237A DE10338237A1 (de) 2003-08-14 2003-08-14 Verfahren zur Notifikation von elektronischen Nachrichten

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
DE10338237A DE10338237A1 (de) 2003-08-14 2003-08-14 Verfahren zur Notifikation von elektronischen Nachrichten

Publications (1)

Publication Number Publication Date
DE10338237A1 true DE10338237A1 (de) 2005-03-10

Family

ID=34177709

Family Applications (1)

Application Number Title Priority Date Filing Date
DE10338237A Ceased DE10338237A1 (de) 2003-08-14 2003-08-14 Verfahren zur Notifikation von elektronischen Nachrichten

Country Status (1)

Country Link
DE (1) DE10338237A1 (de)

Cited By (16)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2006072473A1 (de) * 2004-12-30 2006-07-13 Siemens Aktiengesellschaft Verfahren zur inhaltsbasierten priorisierung von sprachnachrichten in einem kommunikationssystem
EP1727342A1 (de) * 2005-05-27 2006-11-29 Deutsche Telekom AG Betreffzeile für Sprachnachrichten
WO2007037875A2 (en) 2005-09-28 2007-04-05 Cisco Technology, Inc. Apparatus to process an incoming message
WO2007039350A1 (de) * 2005-09-30 2007-04-12 Nokia Siemens Networks Gmbh & Co. Kg Verfahren und vorrichtungen zur vermeidung des empfangs unerwünschter nachrichten in einem ip-kommunikationsnetzwerk
EP1845738A1 (de) * 2006-04-11 2007-10-17 Vodafone Holding GmbH Verfahren, Rechnereinheit sowie Kommunikationssystem zur Benachrichtigung eines Nutzers eines elektronischen Endgeräts
DE102006023759A1 (de) * 2006-05-20 2007-11-22 Deutsche Telekom Ag Verfahren und Detektorvorrichtung zur Abwehr von über ein Internet-Protokoll-basierendes Netz übertragenen unerwünschten Telefonanrufen
WO2008046435A1 (en) * 2006-10-18 2008-04-24 Nec Europe Ltd. Method and system for processing of voice mail messages to filter out spam or spit
WO2008103507A1 (en) 2007-02-21 2008-08-28 Adomo, Inc. Voicemail filtering and transcription
WO2008103504A1 (en) 2007-02-21 2008-08-28 Adomo, Inc. Voicemail filtering and transcription system
EP2109995A1 (de) * 2007-02-21 2009-10-21 Adomo, Inc. Sprachennachrichtenfilterung und übersetzung
US7907704B2 (en) 2005-02-07 2011-03-15 Avaya Inc. Caching user information in an integrated communication system
US8059793B2 (en) 2005-02-07 2011-11-15 Avaya Inc. System and method for voicemail privacy
US8175233B2 (en) 2005-02-07 2012-05-08 Avaya Inc. Distributed cache system
US8233594B2 (en) 2005-02-07 2012-07-31 Avaya Inc. Caching message information in an integrated communication system
US8488751B2 (en) 2007-05-11 2013-07-16 Avaya Inc. Unified messenging system and method
US8559605B2 (en) 2005-02-07 2013-10-15 Avaya Inc. Extensible diagnostic tool

Citations (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE4233066A1 (de) * 1992-10-01 1994-04-07 Siemens Ag Mobiltelefon
EP0673145A1 (de) * 1994-03-15 1995-09-20 Alcatel SEL Aktiengesellschaft Telekommunikationssystem und Telekommunikationsendeeinrichtung
DE19852002A1 (de) * 1997-11-11 1999-05-12 Mitel Corp Anrufverarbeitungseinrichtung und Verfahren zum Leiten von Anrufen
WO1999065256A2 (en) * 1998-06-10 1999-12-16 Logica, Inc. System and method for delivering e-mail notification to mobile phones
EP1014630A2 (de) * 1998-12-23 2000-06-28 Nortel Networks Corporation Örtliche und entfernte Meldung von wartenden Nachrichten und automatischer Nachrichtenabruf
EP1113631A2 (de) * 1999-12-30 2001-07-04 AT&T Corp. Verfahren und Vorrichtung zum integrierten Multimedianachrichtendienst
WO2003024073A2 (en) * 2001-09-13 2003-03-20 Koninklijke Philips Electronics N.V. Summary extraction and preview of important information from voice messages
DE10142013A1 (de) * 2001-08-28 2003-03-27 Siemens Ag Verfahren zur Meldung von in einem Kommunikationsendgerät eingehenden Daten sowie Kommunikationsendgerät
DE10214842A1 (de) * 2002-04-04 2003-10-23 Deutsche Telekom Ag Content Management in Netzen

Patent Citations (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE4233066A1 (de) * 1992-10-01 1994-04-07 Siemens Ag Mobiltelefon
EP0673145A1 (de) * 1994-03-15 1995-09-20 Alcatel SEL Aktiengesellschaft Telekommunikationssystem und Telekommunikationsendeeinrichtung
DE19852002A1 (de) * 1997-11-11 1999-05-12 Mitel Corp Anrufverarbeitungseinrichtung und Verfahren zum Leiten von Anrufen
WO1999065256A2 (en) * 1998-06-10 1999-12-16 Logica, Inc. System and method for delivering e-mail notification to mobile phones
EP1014630A2 (de) * 1998-12-23 2000-06-28 Nortel Networks Corporation Örtliche und entfernte Meldung von wartenden Nachrichten und automatischer Nachrichtenabruf
EP1113631A2 (de) * 1999-12-30 2001-07-04 AT&T Corp. Verfahren und Vorrichtung zum integrierten Multimedianachrichtendienst
DE10142013A1 (de) * 2001-08-28 2003-03-27 Siemens Ag Verfahren zur Meldung von in einem Kommunikationsendgerät eingehenden Daten sowie Kommunikationsendgerät
WO2003024073A2 (en) * 2001-09-13 2003-03-20 Koninklijke Philips Electronics N.V. Summary extraction and preview of important information from voice messages
DE10214842A1 (de) * 2002-04-04 2003-10-23 Deutsche Telekom Ag Content Management in Netzen

Cited By (29)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2006072473A1 (de) * 2004-12-30 2006-07-13 Siemens Aktiengesellschaft Verfahren zur inhaltsbasierten priorisierung von sprachnachrichten in einem kommunikationssystem
US8059793B2 (en) 2005-02-07 2011-11-15 Avaya Inc. System and method for voicemail privacy
US8175233B2 (en) 2005-02-07 2012-05-08 Avaya Inc. Distributed cache system
US7907704B2 (en) 2005-02-07 2011-03-15 Avaya Inc. Caching user information in an integrated communication system
US8233594B2 (en) 2005-02-07 2012-07-31 Avaya Inc. Caching message information in an integrated communication system
US8391461B2 (en) 2005-02-07 2013-03-05 Avaya Inc. Caching user information in an integrated communication system
US8559605B2 (en) 2005-02-07 2013-10-15 Avaya Inc. Extensible diagnostic tool
EP1727342A1 (de) * 2005-05-27 2006-11-29 Deutsche Telekom AG Betreffzeile für Sprachnachrichten
US9215194B2 (en) 2005-09-28 2015-12-15 Cisco Technology, Inc. Method and apparatus to process an incoming message
EP1929756A2 (de) * 2005-09-28 2008-06-11 Cisco Technology, Inc. Gerät zur verarbeitung einer eingehenden nachricht
US8503624B2 (en) 2005-09-28 2013-08-06 Cisco Technology, Inc. Method and apparatus to process an incoming message
EP1929756A4 (de) * 2005-09-28 2010-10-20 Cisco Tech Inc Gerät zur verarbeitung einer eingehenden nachricht
WO2007037875A2 (en) 2005-09-28 2007-04-05 Cisco Technology, Inc. Apparatus to process an incoming message
WO2007039350A1 (de) * 2005-09-30 2007-04-12 Nokia Siemens Networks Gmbh & Co. Kg Verfahren und vorrichtungen zur vermeidung des empfangs unerwünschter nachrichten in einem ip-kommunikationsnetzwerk
EP1845738A1 (de) * 2006-04-11 2007-10-17 Vodafone Holding GmbH Verfahren, Rechnereinheit sowie Kommunikationssystem zur Benachrichtigung eines Nutzers eines elektronischen Endgeräts
DE102006023759A1 (de) * 2006-05-20 2007-11-22 Deutsche Telekom Ag Verfahren und Detektorvorrichtung zur Abwehr von über ein Internet-Protokoll-basierendes Netz übertragenen unerwünschten Telefonanrufen
WO2008046435A1 (en) * 2006-10-18 2008-04-24 Nec Europe Ltd. Method and system for processing of voice mail messages to filter out spam or spit
EP2126683A4 (de) * 2007-02-21 2010-12-22 Avaya Inc Voicemail-filterungs- und transkriptionssystem
EP2126684A4 (de) * 2007-02-21 2011-07-20 Avaya Inc Voicemail-filterung und transkription
US8064576B2 (en) 2007-02-21 2011-11-22 Avaya Inc. Voicemail filtering and transcription
US8107598B2 (en) 2007-02-21 2012-01-31 Avaya Inc. Voicemail filtering and transcription
US8160212B2 (en) 2007-02-21 2012-04-17 Avaya Inc. Voicemail filtering and transcription
EP2109995A4 (de) * 2007-02-21 2011-07-20 Avaya Inc Sprachennachrichtenfilterung und übersetzung
EP2126683A1 (de) * 2007-02-21 2009-12-02 Adomo, Inc. Voicemail-filterungs- und transkriptionssystem
EP2126684A1 (de) * 2007-02-21 2009-12-02 Adomo, Inc. Voicemail-filterung und transkription
EP2109995A1 (de) * 2007-02-21 2009-10-21 Adomo, Inc. Sprachennachrichtenfilterung und übersetzung
WO2008103504A1 (en) 2007-02-21 2008-08-28 Adomo, Inc. Voicemail filtering and transcription system
WO2008103507A1 (en) 2007-02-21 2008-08-28 Adomo, Inc. Voicemail filtering and transcription
US8488751B2 (en) 2007-05-11 2013-07-16 Avaya Inc. Unified messenging system and method

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Legal Events

Date Code Title Description
OM8 Search report available as to paragraph 43 lit. 1 sentence 1 patent law
8110 Request for examination paragraph 44
R002 Refusal decision in examination/registration proceedings
R003 Refusal decision now final