DE102019124325A1 - Method for providing goods intended for consumption - Google Patents

Abstract

The invention relates to a method for providing goods (1) of a defined type intended for consumption in a retail store, the goods (1) being prepared for sale by performing a number of work steps (a, b, c, ...), with the stock of goods ready for sale (1) is recorded via a data processing system (2). In order to always provide fresh goods in good time and to provide the staff responsible for this with effective assistance, the invention provides that the data processing system (2) outputs a signal (S) as soon as a predetermined minimum stock of goods (1) of the type is not reached whereby the data processing system (2), following the output of the signal (S), outputs an acoustic and / or visual work instruction for a person on how the work steps (a, b, c, ...) are to be carried out.

Description

The invention relates to a method for providing goods of a defined type intended for consumption in a sales shop, the goods being prepared ready for sale by performing a number of work steps, the stock of ready-to-sell goods being recorded via a data processing system.

In various sales outlets, for example in bakeries and bistros, food products of various kinds are often kept ready, for example sandwiches. These are prepared on site by the staff working there and put on display for sale.

One problem here is that it is sometimes dependent on the attentiveness of the staff to prepare new goods in good time. In addition, assistants are often employed in the sales outlets in question who do not necessarily have the qualifications to carry out the work steps required to provide the goods with consistent quality.

The invention is therefore based on the object of further developing a generic method for the provision of food products in such a way that fresh goods are always provided in good time, with the personnel responsible for this being given effective assistance for the provision of the goods. This should make it possible, on the one hand, that there is always a sufficient stock of goods and, on the other hand, only low-skilled workers are able to carry out the necessary work steps for the provision of the goods.

The solution to this object by the invention is characterized in that the data processing system outputs a signal as soon as a predetermined minimum stock of goods of the type is fallen below, the data processing system issuing an acoustic and / or visual work instruction for a person following the output of the signal it shows how the work steps are to be carried out.

The minimum stock of goods can be specified over a period of one day.

The data processing system preferably comprises a cash register which records the sales transactions of the goods of the type. It is thus possible to always have the current stock of ready-to-sell goods available in the data processing system. In comparison with a predetermined minimum value, the data processing system can thus determine whether there is a need for post-production of goods.

The signal output by the data processing system can be an acoustic signal.

It can also be a visual signal. In this case, provision can be made for the visual signal to be transmitted to a person working in the retail store via data glasses or a so-called wearable (see below).

The work instruction can be output as a video film or image sequence. In this case, a special embodiment of the invention provides that the video film or the image sequence is output via the data glasses. Such data glasses give the person a direct visual indication or can also project information directly onto the retina of the person wearing the glasses.

The work instruction can also be output to a wearable with a display, in particular a wristwatch, in particular as a video film or image sequence. This type of electronic device is worn by a person and allows information to be displayed with its display.

In general, it is also possible to output the work instructions via a display that is arranged at the workplace (e.g. in the kitchen).

The proposed method can be carried out for several goods of different types.

An advantageous development of the method provides that, when the signal is output above or after a predetermined time (which can be a predetermined number of minutes) after the signal has been output, the data processing system causes a device, in particular an oven, to be activated, which is required to provide the goods.

In some cases it may be necessary for an oven or other electrical device to be available which requires a certain activation time (e.g. heating time) before it can be used. In this case, the proposed procedure can automatically ensure timely availability of the device in question. The person who has to prepare the goods will then find the required device ready for use at the right time. These devices are in particular baking or snack ovens as well as grilling, cooking and cooking devices.

The proposal according to the invention thus ensures in a simple manner that there is always a sufficiently large stock of goods ready for sale. Furthermore, even if a large number of individual work steps are required for their provision, the goods can also be prepared by trained personnel, since all the necessary steps are shown and specified to the person via the specific output of work instructions (in particular in the form of a video film or as a sequence of images) can.

In this way, a constant quality of the goods can be guaranteed.

In the figure, an embodiment of the invention is shown. The figure shows schematically a bistro in which ready-to-eat goods are kept ready.

The figure shows a display in the goods 1 is kept ready. It is not shown in detail that it is the goods 1 is about sandwiches. These are prepared by a person employed in the bistro.

In a data processing system 2 the minimum stock of ready-to-eat rolls is stored 1 should be. This value usually changes over the course of a day, which is based on the data stored in the data processing system 2 is deposited. The data processing system 2 also includes a cash register 3 over which the sale of the goods 1 is documented. The data processing system can accordingly 2 the current stock of rolls 1 determine (if an initial value was entered at the beginning of the sales day).

Determines the data processing system 2 that stock of rolls 1 falls below the specified target value (at the given time of the day), it triggers a signal S. which is issued to a person who works in the bistro. This signal can be output acoustically or visually.

A preferred solution provides that the signal S. via a "wearable" and particularly preferably via data glasses 4th is issued. This is where the wearer of the data glasses becomes 4th by an acoustic or visual signal S. informed that rolls need to be prepared for sale.

It is essential that the person has the signal S. In addition, information is given to her that will enable her to get the bun 1 to prepare according to a given standard, even if the person has little knowledge of this.

In the preferred exemplary embodiment, for example, the person uses the smart glasses 4th Instructions for the individual work steps are given a , b , c , ... are to be carried out in order to prepare a ready-to-eat bread roll.

1. a) Brötchen längs aufschneiden.
2. b) Beide Hälften des Brötchens mit jeweils 10 g Butter bestreichen.
3. c) Falten von 3 Scheiben Käse und Auflegen auf eine Hälfte.
4. d) Auflegen von Gurkenscheiben auf den Käse.
5. e) Aufsetzen der anderen Hälfte des Brötchens.

These work steps are, for example:

1. a) Cut the bread roll lengthways.
2. b) Brush both halves of the roll with 10 g butter each.
3. c) Fold 3 slices of cheese and place on one half.
4. d) placing cucumber slices on the cheese.
5. e) Put on the other half of the bun.

The individual work steps can be output acoustically (in any given language), but can also be illustrated in the form of a video film or as a sequence of images in order to enable even less qualified employees to ensure a uniform standard for the provision of the rolls.

• So ist es beispielsweise möglich, dass am „Wearable“ bzw. an der Datenbrille ein Schaltknopf vorhanden ist, der betätigt wird, um nach Ausführung eines Arbeitsschritts den nächsten Arbeitsschritt abzurufen. Eine alternative Vorgehensweise ist die Steuerung bzw. der Abruf der einzelnen Arbeitsschritte mittels Sprach- und/oder Gestensteuerung durch die Person. Diese Vorgehensweise setzt Mitarbeiter nicht unter Zeitdruck bei der Durchführung der einzelnen Arbeitsschritte, was ansonsten der Fall wäre, wenn der Videofilm bzw. der Erläuterungstext einfach abgespielt würde.

Variations and further development of this concept are possible and useful:

• For example, it is possible that the “wearable” or the data glasses have a button that is operated to call up the next work step after a work step has been carried out. An alternative procedure is the control or the retrieval of the individual work steps by means of voice and / or gesture control by the person. This approach does not put employees under time pressure when carrying out the individual work steps, which would otherwise be the case if the video film or the explanatory text were simply played.

Analogous means, ie the actuation of a button or the like, can also be provided in order to start the output of the work instruction. After that it becomes the signal S. The person received is initially informed by the signal that goods are to be prepared. When they have gone to the appropriate place for this (e.g. in the kitchen), the person presses the button to initiate the start of the work instruction. Each time the button is pressed, the following step of the work instruction is output until all work steps have been carried out.

With the proposed procedure, the goods in question can therefore always be freshly produced and kept ready in sufficient quantities.

A suitable sensor system can also be used to record the inventory in order to reduce the effort involved in recording the data. For example, NFC labels (“Near Field Communication”, transmission standard based on RFID technology), which can be read automatically, can be used for this. In this regard, for example, optical product detection can also be considered, which the goods are guided past when they are sold so that they can determine that the inventory of the goods in question has decreased by one unit.

List of reference symbols

1

Would

2

Data processing system

3

Cash register

4th

Data glasses / wearable

S.

signal

a

Work step

b

Work step

c

Work step

Claims (11)

A method for providing goods (1) of a defined type intended for consumption in a sales shop, the goods (1) being prepared for sale by performing a number of work steps (a, b, c, ...), the stock being ready for sale Goods (1) is recorded via a data processing system (2), characterized in that the data processing system (2) outputs a signal (S) as soon as a predetermined minimum stock of goods (1) of the type is not reached, whereby the data processing system (2) im Following the output of the signal (S), acoustic and / or visual work instructions are output for a person on how the work steps (a, b, c, ...) are to be carried out. Procedure according to Claim 1 , characterized in that the minimum stock of goods (1) is predetermined over a day variable over time. Procedure according to Claim 1 or 2 , characterized in that the data processing system (2) comprises a cash register (3) which records the sales transactions of the goods (1) of the type. Method according to one of the Claims 1 to 3 , characterized in that the signal (S) is an acoustic signal. Method according to one of the Claims 1 to 3 , characterized in that the signal (S) is a visual signal. Procedure according to Claim 5 , characterized in that the visual signal (S) is transmitted to a person working in the retail store via data glasses (4) or a wearable. Method according to one of the Claims 1 to 6th , characterized in that the work instruction is output as a video film or as a sequence of images. Procedure according to Claim 7 , characterized in that the video film or the image sequence is output via the data glasses (4). Method according to one of the Claims 1 to 6th , characterized in that the work instruction is output to a wearable with a display, in particular to a wristwatch, in particular as a video film or image sequence. Procedure according to one of the Claims 1 to 9 , characterized in that it is carried out for several goods of different types. Procedure according to one of the Claims 1 to 10 , characterized in that when the signal (S) is output or after a predetermined time after the signal (S) has been output, the data processing system (2) causes a device, in particular an oven, to be activated which is used to provide the goods ( 1) is required.

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