DE102007042080A1 - Computer-implemented system and method for structured storage of communication information - Google Patents

Abstract

In a computer-implemented system and method for structured storage of communication information in order to be able to further process it, according to the invention, the individual communication user is connected as a participant object (78; 106; 108; 110) and the information exchange between the communication participants as a connection object comprising at least two Connection object (56; 94; 104) stored in a structured manner.

Description

The The invention relates to a computer-implemented system and method for structured storage of communication information to these to be able to process further.

Generally the invention relates to the field of preparation, processing, Structuring and distribution of communication information, such as for example, letters, faxes, e-mails, call notes or audio call recordings.

One important application for the solution according to the invention that of applications or applications both in the classic PC area, as well as in the client-server area. The invention is particular there to the useful application, where communication information exchange or be processed further. An example of such Application would be a project management program that logs and e-mail traffic be processed, or a conventional e-mail program, by means of an e-mail exchange between communication participants is possible.

It gives typical activities, especially in program applications that a user of a computer-implemented Systems usually performs. To these typical activities belongs It provides new information in the form of texts, images and multimedia create information, edit information, distribute information, To search, view, sort and evaluate information, Information structured filing and later re-use information to link with each other to to generate conclusions and new knowledge, as well as obsolete, to delete incorrect or useless information.

at the same time turns, especially when a user is at a new Topic or project begins to work, after a short time very remarkable phenomenon On: More and more files are being created in different folders or in different software products or applications are always harder to find. It will always be for the user more difficult to logically link the individual files, and to relate to each other. It gets even harder if in a project several people work simultaneously and they communicate intensively with each other.

user from today's computer-implemented systems to structured Save communication information received in particular no overview, what you have already seen and not yet. You will not receive any indication which are the relevant information and which are not for them are relevant. You do not get an overview of already seen information, but in the meantime they have been changed again. they have no Distinctive way between documents that are up to date and those that are already outdated are, and they have no way to recognize which persons one could ask or ask for help.

Around at least approximate to these problems deal with, It is known to a user individual software products in the form to provide from "island solutions", with whom he is laying down, structuring and retrieving his Data and documents supported becomes. Consider these software products partly also the ongoing use of the data by the users. The many, but essentially independent of each other form individual systems an information technology landscape in which the "isolated solutions" only cumbersome Arte and Sage can exchange data with each other. That's what it takes today z. For example, the successive access to an e-mail file and a fax file of various application programs that can be found in usually can not exchange with each other. We call this phenomenon "information break".

The Today's communication information is on many individual systems distributed and it is almost impossible more complex queries and evaluations easily and without programming over individual Systems and their system boundaries. Certainly not it is possible, the results uniformly in the form of a single tables, one Graph or a report. For example the question: "Which users have on a particular day with which user via telephone, Fax, e-mail or mail communicates? "In an IT department of a company first for nervousness and then too hectic programming on each of the individual systems.

a There is also a break in information between the local ones Data (for example, letter files) that reside on a hard disk a workstation, and the central data (for example E-mail files) that are on an intranet or in general on one any server. This data is often related to each other (for example, a letter was written in response to an e-mail), but can in In many systems these relationships are not modeled and thus also not used.

It would be very time-saving in contrast to the current situation, if not only the documentation of the e-mail exchange would be facilitated, but Also a connection between the content of e-mails, their attachments and / or their distribution with other communication information and possibly even more information of the project or with background information could be easily made.

Especially to neglect many of the software products known today have the aspect that they are from many users at the same time or for the same tasks be used. It would be it is often desirable if a user were recognizable, whether z. B. another employee in the company similar tasks present.

Further Many of today's software products have a big, up At first sight but not recognizable disadvantage: These software products do not remember what activities their users have done with what data over time. For example, it is not possible in to perform a search on all those documents in a system a user has already spotted or after the Views changed again to have.

Also results in known software products, the problem that one in the documentation of communication processes such a fixed scheme it must follow that it is not possible is, for. For example, provide some informal additional information. Already a little hint like "important!" can usually not added to a data field become. Such a simple act that goes through in the real world stickable notes possible is in computer-implemented systems and methods in the Usually not or only rudimentary available.

In similar Way you can with known software products individual topics or areas not simply connected with each other or grouped. Existing relationships will not be usable or get lost as information again.

Further Barriers in the current exchange of information are, for example, that a user of a business application before informing a colleague about a document does not know if this Colleague may not already know the document. Also informing about that Document is usually difficult and usually happens by an e-mail that contains details of where in the system the document can be found. Often the document also becomes itself added as an attachment to the email and then arise the well-known problems regarding security, amount of data and convertability of file formats.

Of the The invention is based on the object of a computer-implemented System and method for the structured storage of communication information to provide that overcomes the above problems are. In particular, with the system and method software products for one Variety of users are provided, the very short database access times and within business applications a large amount to handle communication information without the above described Information break occurs.

The Task is according to the invention with a computer-implemented System solved according to claim 1. Furthermore, the object is with a computer-implemented method solved according to claim 11. advantageous Further developments of the inventions are described in the dependent claims.

According to the invention is a Computer-implemented system and method for structured storage created by communication information to further process this to be able to in which the individual communication participant as a participant object and the exchange of information between the communication participants as a connection object connecting at least two participant objects is stored or is structured.

According to the invention advantageous can in the such computer-implemented system and method the individual participant object and / or the individual connection object while the operation of the computer-implemented system at least one ability accept and this ability take off again (we call this principal feature Capability).

When Ability, which can be accepted and also filed again, is especially in System advantageous computer-implemented defines that the individual Connection object the ability accept and deposit, to be judged, to be secured, to be evaluated, to be weighted, to carry information, his change follow, monitored for change to become and / or be subject to a procedure.

The individual participant object and / or the individual connection object can further preferably by accepting and discarding skills while the operation of the computer-implemented system for his Task adapted to be designed (we call this principle Characteristic evolution), in particular to another objects containing Object.

The individual participant object and / or the individual connection object should be preferred according to the invention also carry a property and / or ability and can drop off, which is an adaptation of a more general property or ability represents.

The individual participant object and / or the individual connection object should finally alternatively or additionally carry a property or ability and can drop off, which is a compilation of several more general properties or skills represents.

at the computer implemented according to the invention System and method is further preferred the single participant object and / or the single connection object configured to be there while the operation of the computer-implemented system logs its use (we call this principle feature Usage).

According to one Another advantageous embodiment of the invention is the single Subscriber object and / or the individual connection object further thereto set up it according to the adopted Ability, the nature of its composition of several objects, the type of Compilation of several general properties, its predefined Process and / or its logged usage can be arranged (we call this principal feature Swarm).

A advantageous development of the invention is also the fact that an evaluation with regard to the resulting orders is possible, in particular, which order is between subscriber objects results (we call this principal feature socializing).

The individual according to the invention Subscriber object and / or the individual connection object is further Preferably, it is set up during operation of the computer-implemented System is subject to a predefined procedure.

following is an embodiment of solution according to the invention the attached schematic drawings closer explained. It shows:

1 a first diagram of the so-called principal feature of capability,

2 a second diagram of the so-called principal feature of capability,

3 a diagram of the so-called principal characteristic evolution,

4 a first diagram of the so-called principal feature Composition,

5 a second diagram of the so-called principal feature Composition,

6 a third diagram of the so-called principal feature Composition,

7 a first diagram of the so-called principal feature Connection,

8th a second diagram for the so-called principal feature Connection,

9 a first diagram of the so-called principal characteristic Usage,

10 a second diagram of the so-called principal characteristic Usage,

11 a third diagram of the so-called usage characteristic Usage,

12 a fourth diagram for the so-called principal feature Usage,

13 a first diagram of the so-called principal feature Swarm,

14 a second diagram of the so-called principal feature Swarm and

15 a diagram of the so-called fundamental characteristic Socializing.

One embodiment a computer implemented according to the invention System and method for structured storage of communication information, to be able to process these further is designed in the form of an object-oriented database software product, on a storage medium, such as a memory chip of a Servers or personal computers or a portable data carrier, stored is. The system and procedure put in combination with a server and / or personal computer provides a running software application.

In the system and method all information is structured from base objects (which we refer to as base objects), each of which is assigned a unique identifier, which can be stored computer-implemented, each of which can respond to a computer-implemented request, and which during the Operating the computer-implemented system, at least one base object will assume at least one capability (which we call Capabilities) and will also discard an ability can.

at This base object definition is the single base object an indivisible entity that has certain abilities that acquire it and lose. It is important that the single base object not assigned a property or a method, but instead an ability. Further It is important that it is the ability not only accept, but also during the operation of the computer-implemented System can put off again. Thus, it is possible according to the invention Lot of skills to define that used differently, combined with each other, acquired and lost again. This amount of skills is first independently from the base objects, so that within the software structure of the computer-implemented system results in a novel situation. Within the structure namely the base objects are not programmed to give them skills are firmly assigned, but such that they have skills can be assigned. The actual skills are "parallel" in a catalog of skills programmed, so that the modulated objects only through an assignment individual skills arise at the base objects. This assignment can now on the one hand of Programmer of the computer-implemented system and method be predefined or made by the other user become. This results in a considerably greater variability of the computer-implemented according to the invention Systems and procedures.

Further are in the embodiment of the Computer-implemented system and method for structured Store communication information to further process it to be able to also the information exchanged between communication participants structured from basic objects, namely in the form of so-called Connection objects that connect two or more other base objects can.

With Such connection objects (which in their basic structure a Base object correspond and thereby z. B. the same programming basis be like other objects that carry information) in the system according to the invention and methods also made general connections between objects. In particular, it is achieved that a single base object knows another base object. Furthermore, the so defined Connection objects a connection function (which we call Connection denote), by means of basically all one with each other Connect and communicate with each other. These Connection function is according to the invention realized by assigning the ability to a base object, to be able to connect.

In addition is starting in the embodiment of base objects defines an object type whose objects are Operation of the computer-implemented system can change another base object.

These inventive functionality is also by assigning an ability namely "others can Base objects change "on the basis of programmed by one and the same basic objects. This will in particular ensures that an object has an active function within the software structure and still works with the same basic principles as also all other basic objects. For example, the functionality within a software product that realizes a base object through its use and behavior changed a different base object.

Furthermore become object objects of an information exchange with this object type in the system of the embodiment educated. The participant objects will then pass through the above Connection objects are connected when communicating with each other. The communication is so by means of z. B. a connection object and two participant objects purely on the basis of modified Basic objects presented and computer-implemented mapped.

With such a structure of base objects, in the embodiment, moreover, some basic principal features are implemented in its software structure, which then provide the basis for long-term low-cost and high-quality software. These principal features are as follows:
There are a lot of abilities that can be used, combined, acquired, and lost in different ways (we call this principal characteristic, as mentioned above, capabilities).

A Further development of the objects, in particular starting from base objects is done based on variation and selection, in particular a better adaptation to the to be solved Achieving tasks (this principal feature is called evolution).

All Complex structures are made by merging simple objects without objects being able to be defined not on at least one base object assigned capabilities are based (we call this principal feature Composition).

Furthermore, all objects can be advantageous under connect with each other and communicate with each other. The connections are also programmed on the basis of a base object (this basic feature we call, as already mentioned Connection).

The Process structure of the embodiment is advantageously mapped by giving the base objects a life cycle is assigned with a well-defined sequence (this principal Characteristic we call Lifecycle).

The Basic objects can furthermore have the ability to that their behavior leaves traces and as already indicated above, Has effects on other base objects (call this principal feature Usage).

One another principal feature comprises a set of several until a very large number of base objects take on an ability themselves (and so too can deposit, which makes this amount as one known from nature Swarm behaves (we call this principal feature Swarm).

Further can all objects with similar Properties, similar Behavior or similar problems get together and form a community to common Solve problems better and thereby gaining advantages (to name this principal feature we socializing).

Further can, as explained, an exchange between the correspondingly modified base objects to be mapped by information, thereby increasing the possibilities also multiply (we call this principal feature Communication).

Furthermore can the inter-communicating units also in the position will work towards a common goal (this principled Characteristic we call collaboration).

These principal features are still comparatively general above formulate, but develop in your application to the computer-implemented Processing of communication information within a data structure a significant benefit. In the present embodiment is with these basic features, including communication between Users of a suitably programmed project management system processed.

there can especially the following aspects within the software structure very much be easily mapped: From several simple objects (in particular Participant object and / or information exchange as connection object) can very easily complex objects are put together. An object knows other objects. An object can interact with other objects connect. An object knows its current state. An object can be directed through a well-defined process. An object remembers its use and who used it in what form. An object can receive added value from its user. Lots Objects together form a set of initially equivalent objects, can be applied to any set operations. each Object in the crowd can be characterized by its use and behavior influence and change the quantity and the objects contained in it. Several Objects in a crowd can be grouped together. The amount can be explicit and forming implicit orders with the objects contained therein. Similar or related Objects in a crowd can get together. Users of similar objects can become also come together to work on the same problems work and solve them more effectively. By chance may further unexpected benefits arise and synergies develop.

following The above principal features with regard to their realization in the embodiment explained in more detail.

The Principal feature capabilities describes a lot of different Skills, assigned to each base object in any combination, from used this arbitrarily and finally lost again can be. The single ability is a kind of basic method that is generally described and by others Skills is independent. The single ability is therefore programmatically independent and each base object can this ability to embrace in any variation. This structuring of a computer-implemented system and method is particularly advantageous because it makes it possible becomes an object both during the programming of the software product as well as its use another skill add and to take these again. So it may be useful, for example its the ability to "wear a note" and add conversely, it may make sense to simplify the programming or data structure be this ability to take the object again.

In order to be able to assign information to a base object, it is preferably assigned the capability: "Can carry a property (we call this property)" and / or "Can carry a content (we call this content)". An associated property includes a name of the property and its value or values. Preferred egg The basic object can be named, it can remember its creator and its creation date, or it can bear a name that can have several values. Such a property is advantageous, for example, to provide the title of an object in multiple languages.

Further can also properties of other base objects during creation or modification of a software product are automatically taken over (we call this Derived Properties). Furthermore, properties of a other object are particularly easy to read (we call this Foreign Properties), because the structure of such properties is uniform. In addition, can For example, a user at runtime of any instance any object can be allowed to new (possibly by himself defined properties) and remove them again (we call these Free Defined Properties).

each Property can work with a well-defined type of user interface to view or edit the current value of the property be coupled. This puts a predefined set of user interfaces or input options to disposal, their appearance and behavior depends on the type of the property itself dependent are. Thus, a property can advantageously be a simple, single-line Input field, a rule-based input field that only one number, one Date or time allowed, a multi-line input field, a Input field for protected Inputs (eg passwords), a choice from a list (select box, drop down), a choice from a hierarchy (Taxonomy, Menu, Treeview) or an input field for pictures, Be assigned audio or video.

in the Contrary to the value assigned with a property, is with the ability "can have a content (Content) " Content of any form assigned. An example of one such content is a text, a picture, an audio or a video.

A Another advantageous property is for a base object: "can be an order wear. "Under order In this case, each assignment to a different base object or one of them Understood amount of basic objects, where, as below be explained This set itself is defined as a modified base object can be. The inventively preferred Ordnungsstruktur is in a first variant of the embodiment by simply connecting one base object to another Base object achieved (we call this Connecting). It is the Connection itself also a base object, its outstanding ability it is to link two other base objects together can. The possibilities which turned out for give the solution according to the invention, subsequently become the so-called principal feature Connection described in more detail.

A further variant of the embodiment Each private or public user is made up of each base object Add tags to be able to. The Tags offer the possibility a tagging of all objects (we call this tagging). The applications and the use of such tags on the base objects will be described below described in more detail to the so-called principal feature Usage.

alternative or additionally can Objects according to specified Taxonomies or polyhierachias are categorized (we call this classifying).

A further important according to the invention ability is the traceability. According to one First variant can be beneficial to a base object's ability have to be subjected to version control so that it is possible on an older one Version or compare multiple versions (we call this Version Control). The version control results Advantageously, a table containing all versions with editors and Date contains and can be called history.

When Refinement, a so-called audit trail is preferably created, the complete traceability all performed User actions and changes allowed on a base object. This is very simple according to the invention possible, after every change a base object automatically saves a new version, in particular via a Connection object is paired with the old version. To the amount of data Nevertheless, it is still preferred to use only low of a base object (we call this logging). This Mitschrieb may preferably also by coupling the change information on a Connection object to a base object.

Around Traceability will be ensured also prefers a kind of "question" of the base object possible to its user (we call this confirming), for example if the user manually confirm a content got to. This ability of Confirming enabled to distinguish whether a user is merely viewing a content or has accepted this.

The base objects can also advantageously be hedged. In particular, this is very easily possible by providing the capabilities of visibility and / or changeability of their information mation (we call this Access Rights and Access Control). There are four different user roles: the observer (he has only read access), the contributor (he has read access and the possibility to add information), the editor (he has read access and can freely change information) and the administrator (he has read access, can freely change information and the possibility to distribute users to one of the four roles). In this case, each user can be assigned exactly one role for each base object. This association preferably again takes place via connection objects, wherein the individual user (and in particular also the individual communication participant or a group of communication participants) himself is likewise regarded as a base object. If a user has not assigned a role to a base object, he can not see that base object and therefore can not use it.

Prefers can Furthermore, information that includes a base object to be signed (we call this signing) to make sure that they have not been subsequently changed. The signature is preferred according to the invention via a Connection object with the information of the base object (Property or Content) and thus ensures a change attempt from.

Also can preferably stored information of the base object encrypted become (we call this Encrypting). This is particularly easy possible by at the encrypted Content by means of a connection object a connection to a public key a key pair of a user is made while a private key of the key pair is coupled with the user himself.

Another advantageous ability is that an object can be switched to visible or invisible by all its administrators for certain periods of time for all other users. This is particularly easy to realize by assigning the object an indication in the form of a base object, when the object is visible and when the object is invisible. Invisibility means that the object can also be found by a search function only by the administrators of this object. As in 1 4, there are a total of four ways in which the visibility of an object can be controlled. On a timeline 10 is in a first possibility a time 12 specified for which the associated object is visible. There follows a time interval 14 to which the object remains visible, up to a point in time 16 in which the visibility of the object is changed again, so that the object at the subsequent time interval 18 invisible again. According to this procedure, in a second possibility, an object for a single time interval 14 be switched to invisible. In a third possibility, an object can at a certain time 12 permanently, while finally according to the fourth possibility one object at a time 16 can be permanently invisible.

According to one further advantageous ability a rating can be added to a base object. This rating is done advantageous in the form of a number extending within a system wide uniform and normalized range of numbers (for example, 0-100). Advantageously, a user can rate an object as often as desired. To calculate a current overall rating will then only the last value of each user. Older reviews can be found in Correspondence of traceability as versions of an object be deposited so that according to the invention particularly advantageous the Rating itself as a base object is considered and presented. In this way it is particularly easy particularly possible, the Development of the evaluation of an object over time to make recognizable.

In 2 the development of the evaluation of such a modified base object is illustrated. It is over a time axis 20 towards a valuation axis 22 the temporal development of the evaluation of the associated object (not shown) by means of a line 24 illustrated. This type of valuation of an object is called rating.

When Alternative or additional Assessment form, in a particularly simple manner by appending as Base object to be appended to a (base) object to be evaluated can, the so-called voting is proposed in which according to a question is evaluated, with the choices predefined and optionally a limited time window can be specified, in the over the object can be tuned.

Further can advantageously be provided an object with a weighting, which can be set manually or automatically calculated. At the Manually setting a weight can also be between one's own private or cumulative public weighting become. The weighting (which we call weighting) does not exist as in the rating a statement about the quality of Content but informs about the relevance of an object.

With regard to the scoring of an object, according to the invention, furthermore, an object can advantageously be automatically provided with a measure which determines the topicality or the novelty value of an ob states (we call this news).

Around Furthermore, it is advantageous to be able to recognize obsolete objects more easily regular automatic exam the actuality of objects and a query to the users or editors of an object makes sense whether you want to mark this object as obsolete (we call this outdating). The current database can be dated Differentiated data and, if necessary, by deleting obsolete data comparatively kept small.

According to the invention advantageous Each object can also be given an expiry date (we call this expiring). The expiration date can already be created be given an object and by modification of the object be reset. In combination with timeliness and outdating, the expiration date ensure, that old and rarely used objects are identified as such.

A another important skill is that an object can be edited. This skill includes in a first variation the so-called Locking and Unlocking, where an object for other users are locked or unlocked. Locked is there not looking at yourself (see above Visibility) but that Editing an object. Also such a lock according to the invention is defined in the form of a base object and one to be locked Assigned to (base) object. The lock can be automatic accordingly lifted after a period of inactivity of a user or manually unlocked by an administrator.

A further function of the processing is the so-called Watching, at which a user is automatically informed by the system when a other user's actions on a particular object performs.

Further each base object of the embodiment has the ability to that everyone has enough access owns, recreating a base object, and existing base objects modify or delete may (we call this actual way of editing base objects Editing).

A further inventive ability, which under the skills complex the workability drops, is the so-called workflowable. The associated base object has the ability through to be directed to a suitable workflow or workflow. This ability On the one hand, this means that the object has its current status can remember in the workflow and that it has the workflow associated with it knows. The possibilities and applications of workflows on objects become the following principle feature Lifecycle described in more detail.

The above capabilities, "information to wear "," assigned to be "," his changes to be able to understand "," secured to are "," rated to be "and / or" edited to become "appear to be trivial at first glance, but are in the practical Application in particular with regard to the computer-implemented Processing of communication information of great advantage. Because this amount of skills completely made available for each object at any time and can be used immediately in any combination, arise not only in the programming but also in the actual use of the computer-implemented system according to the embodiment huge benefits. These advantages arise in particular when when the individual aspects of an ability of an object in shape be mapped by associated with the object base objects. For example, the ability to carry a property, in the form of a property object an object to be modified is appended so that below on the property object itself all of the above principle features can be applied. The same applies, for example for a Scoring object which is also based on a base object and as such attached to an object to be modified.

The continuity the thus defined inventive structure of the computer-implemented Systems or procedures is an essential core idea.

Particularly advantageously, the at least one base object may be made more adaptive to a task by accepting or dropping the at least one capability during operation of the computer-implemented system (we call this evolution). For example, a connection object mapping a communication connection may be given the ability to carry an audio file. Subsequently, a user can give such a connection object the ability to be evaluated and / or to carry a note. The connection object thus formed can be stored as a new object type in an object database and thus used for subsequent programming and further operation of the system according to the invention. The variation is done either manually by programming or automated according to certain rules, the capabilities provided by the principal feature Capability can be combined in a variety of ways with a base object. It is proceeding gradually from the general base object and there are more Ty defined by basic objects that can optimally ensure a certain benefit. Subsequent selection of these different basic objects will help evolve those who are best suited to their tasks.

following examples of objects of the embodiment are presented, which result from certain combinations of abilities. All Objects are based on the basic structure of a base object, which only the possibilities offers to carry a unique identifier, computer implemented to be saved and to a computer-implemented request to be able to answer (We call this type of object "Base.") This object type is the smallest common ground, which is almost an empty one Object "represents and no other skills has. According to the invention, the base object of this type receives its "liveliness" by virtue of its being intended for a specific purpose Task Skills be assigned from the principal feature Capabilities.

On This way, new types of objects result, which in case of corresponding low number of skills are still of fundamental nature and therefore referred to here as basic objects become.

one this basic object is the so-called container, an object that in some way objects can "contain" and these objects added and can be removed. In this general case of a container, the same object can also added several times become. For example, in the present case, a container may be the connection objects of multiple communication information in the form of telephone conversations between summarize two users of the system.

in the In contrast, a so-called Folder corresponds to the folder in a known file system and is used in particular the structuring of documents, with each object associated with the folder only once can be. Furthermore, the folder defines which type of object at all added may be. A folder can be further specialized by the objects contained therein are subject to certain rules (we call this RuleBasedFolder).

The Rules that are inserting, Modify or delete can check objects in a container Form of an ability be represented (for example, be formulated in a scripting language), so it is possible is, even at runtime of the computer-implemented system individual and create rule-based folders.

Examples for such Task-related containers and folders are a so-called Gallery, which just the insertion of pictures, sound recordings or videos allowed, a glossary, in the glossary entries can be managed a quicklist in which short-term objects can be stored, one Tasklist with tasks, a calendar in which in particular the calendar entries themselves as tasks are deposited, or an aggregator, the information searches for certain criteria automatically and in a well-defined way Provides form (to an interface) to the outside.

Further are defined as basic object, as already mentioned, base objects, the information in the form of a content (content).

Furthermore contains beneficial a so-called document unstructured content such as z. B. a text file in the format of a word processing program. A so-called multidocument can only contain several objects from the Type Document include. It can So composite documents can be created or documents can be stored in several sections are divided. Another refinement of Multidocument is the so-called AlternativDocument, which due to certain rules from several available documents that come in different Formats are available, only those for the display chooses that for the current user is most appropriate. For example, in an alternative document information as audio, video or graphics be included, and a user is first followed by the video as a preference Graphic displayed. In this way, in particular, to different Learning types are received by users. Another use case would be a picture which in different file formats or quality levels is stored. In particular, a user has the option between Loading speed and quality of the picture.

One so-called LanguageDocument is a similar specialization as the AlternativDocument, where the same document in the same format but stored in different languages. The computer-implemented System according to the embodiment then automatically provides the user with the document that is his preset language.

Furthermore, according to the invention, it is particularly easy to manage objects with structured content (so-called structured documents) whose contents are broken down into individual parts which can be read and described in a defined manner. Thus, it is possible according to the invention that the computer-implemented system itself can also access the content of such a modified basic object in the form of a structured document via defined rules. This erfindungsge is particularly interesting Permitted design in connection with already known XML documents. Forms can also be filled out and visualized in a structured way.

through BPEL (Business Process Execution Language) and the procedure according to the invention can workflows or workflows themselves as a modified base object so that all such workflows are described above principal features can be applied.

One according to the invention, see above this script can be program code for editing objects within the computer-implemented system, so that this program code, for example, to a server of the embodiment accomplished can be.

Also currently used in computer-implemented systems file formats, like a table in a SQL database or an email, can according to the invention in one Modified base object are displayed structured such that they are particularly easily replaced with such systems and yet within the computer-implemented system particularly advantageous can be processed. Even editing aids, such as a note, can in principle be arbitrary to any base object added and these tools can further into aspects such as question, answer, approval and / or reference be structured.

In addition to Objects that can have content are in the embodiment also formed objects that can only have properties. this Object type we call attributes. He can be further specialized to object types such as "Tag", "TagBundle" and "Classification" one possible descriptive word attached to any object, by using the Capability Tagging. On the individual Then can day all the above principal features are applied. One TagBundle is a container that summarizes several tags and also TagBundles. A classification is handled just like tags, only it is by means of directed connections hanged to the associated (basic) object and Further, even connected to other classifications, to a taxonomy map. Through this kind of modeling of tags and classifications as own objects in this respect differences continue to occur into the background.

Even the access to another server of the computer-implemented Systems with a wide variety of protocols can handle such Objects are mapped. We call such an access Remote, which generally contains only the name of the server, its IP address, includes the port, protocol, and optionally user authentication.

A External class of modified base objects of the embodiment allows you to model external objects that are different establish can not be within the system of the invention or allowed to. An external contains a reference to the external object and Properties, the information about include the external object. With such a class, the above basic features also on objects and in particular can also be applied to communication participants who are not within the system according to the invention are located. Thus, the technical possibility is created, the previously rigid boundaries between a server's data, a local one PCs and the data of third-party systems. Also working in offline mode without access to a server according to the invention is particularly just possible, while during This work modified basic objects are generated, the following can be exchanged separately with the server.

Even Applications, such. B. a Flash, RCP or Ajax applications can with its entry point of a base object according to the invention shown become. Data and applications can therefore in the embodiment be managed equally and linked with each other.

According to one further advantageous embodiment of the embodiment with his essentially only through skills defined object structure objects are also provided, which are preferred two or in a further advantageous embodiment, multiple objects connect with each other. For these objects, the so-called connection objects, which are formed according to the principal feature connection, A distinction is made between "DirectedConnections" and "Parent-ChildConnections". A Contains DirectedConnection as additional information to a connection the direction with which the two objects are connected. This is a ParentChildConncetion a directed connection that has a hierarchy within one Structure expresses. Incidentally, the connection objects formed in this way can all be further, above already mentioned abilities accept and take off again, so that accordingly versatile applications result.

Finally, in the embodiment, objects are provided that can manage tasks. A base object modified in this way is, for example, a task which has an action, an object responsible for the execution of the same, and optio Once a time linked together. A UserTask is a modified base object that can link an action, one or more persons and optionally a time. A SystemTask is used by the system to perform a specific action at a defined time. A specialization of such a SystemTask may be a SearchAgent that periodically performs a search for particular criteria and makes the search result available to a particular user or to an aggregator for external use of the search result.

In summary, the basic feature of evolution from quite simple object classes makes it possible to create powerful possibilities for the modeling of various applications. Individual object classes can be advantageously designed and implemented using graphical tools. In 3 this graphic design of base objects modified according to the invention is illustrated. The 3 shows a reference numeral 26 denotes a pool of capabilities for a particular class of objects from which a user (by drag-and-drop) can select those capabilities that customize the object to be implemented to accomplish his task. The individual ability can be the basic object, in the present case in the form of a folder 28 , to be added. In the process, this ability is coupled to the basic object by means of a connection object. The ability itself can then be further modified accordingly. The graphic visualization of the objects and their abilities is done by UML.

In The class diagram visualized in this way can be the number of the respective Instances of all objects are displayed, which makes it clear which Classes are often used and which are rare. Individual classes can advantageous by an import or export function in the computer-implemented System be brought. It can be a kind of marketplace for classes (Especially in a public network, for example the internet) be placed where new classes or whole groups of class libraries be offered for exchange or trade.

Advantageously, the base object can also carry a property which itself represents an adaptation of a more general property according to the principal characteristic evolution. For this purpose, the property of the objects is also defined from a base object within the computer-implemented system. A class tree for the properties of objects (the properties) can look like this:
Property
Selection Property
Single Selection Property
Multiselection Property.

Property is the base class, which is the basic function of all derivatives Property classes includes. SelectionProperty is a specialization this base class for the management of properties that come from a defined amount, for example a table, available be put. SingleSelectionProperty and MultiSelectionProperty are specializations of the SelectionProperty, whether one or multiple values selected can be.

The principle feature evolution leaves So in the embodiment also on skills to apply an object.

Further are the properties of an object closely related to its user interface or User interface coupled to achieve that same input, such as text, date or a selection are always entered the same. The associated User interface therefore consists of those object properties together, which the user may view or edit.

At least one base object has also been assembled from a plurality of objects that together provide increased benefits. This basic feature is called composition and finds particular application in that from several different basic elements an inventive object can be put together. Thus, for example, the documentation of a communication exchange can be represented by a connection object to which an audio file, various tags, a note and a task list (task list) are assigned. 4 illustrates such an assembly of an object according to the invention from individual basic elements.

A tasklist 30 serves to manage tasks and has multiple tasks as a container 32 which attachments 34 , Notes (Note) 36 or a review 38 may include. Furthermore, to a facility 34 in turn a note 36 be attached and sent to a review 38 can a question (Question) 40 be attached to another user.

Similarly, according to 5 a discussion (discussion) 42 be structured by this multiple folders (Folder) 44 be associated with notes 36 with the comments of the users. To the notes 36 can then plants 34 , more notes 36 , Reviews 38 or questions 40 be appended.

In Similarly, a document room (a so-called DocSpace) on the one hand very general and on the other hand for the individual Users are specially customized. A document room is included a folder where users can save their folders and files (in particular Communication information) within a project. Thereby become possibilities the orderly access to these data and ways of connecting Additional information is offered to this data in almost any form. This is not possible with any of today's file systems. The additional information can diverse can also be evaluated by the user. Basic elements like tasklist, Discussion and DocSpace can further into a WorkSpace, so a work space for certain Users, who will eventually be comple- mented with a calendar and an organizational chart to a project space (a so-called ProjectSpace) can be extended. Projects of several Organizations or areas can combined in a project world (ProjectWorld) and accordingly can also be managed by individual users.

In summary can with the principal feature Compostion even complex topics and Complex communication situations in a short time and easier Way structured and the computer-implemented system and method accessible be made. Only a few defined areas of a topic can in their general form and, if necessary, at a later date be structured in more detail.

This principal feature of the composition of an object made up of several base objects can advantageously also be applied to the properties of a base object by presenting them computer-implemented as a compilation of several general properties. So according to 6 in a simple way from a Date property, a DateProperty 46 , and a time property, a TimeProperty 48 , a composite property in the form of a DateTimePropery 50 be formed. This can be a geographic coordinate in the form of a LocationProperty 52 be subordinated, which then to a so-called DateTimeLocationProper ty 54 combined. In the exemplary embodiment, this property can specify in a single value the date at which time an object was created at which location.

As already mentioned above, at least one of the base objects is designed as a connection object that can connect two or more other base objects. We refer to this basic feature according to the invention as connecting, whereby in the exemplary embodiment this named connection function of a base object is assigned to it as a capability. With the help of such connections, objects can be linked together, structured as graphs, ordered and related to each other. When using the invention preferred limitation that each connection object always linked exactly two objects together, hypergraphs are not allowed. However, it is still possible to put two similar objects in a stronger relationship with each other through several connection objects. This is in 7 the most general case of a connection is shown with a connection object (formed on the basis of a base object) 56 between two objects (formed from base objects) 58 is designed. The connection object 56 is referred to as connection according to the invention.

This results in two different types of base objects modified according to the invention, one of which contains a type of so-called information object in the widest sense of any form of information, such as a document, a picture or a note. The type of connection objects, on the other hand, specializes in combining two other objects (information or connection objects). As in 8th is further illustrated, information objects 58 even no direct connection to other information objects 58 received. However, they have "sockets" 60 which are connecting objects 56 "infected" can. The connection objects 56 even have two or more, or in a preferred embodiment exactly two "plugs" 62 standing alone at a "socket" 60 can "infect" any object to establish a connection between these two objects. Furthermore, the connection objects also have 56 even "sockets" 60 with them other connection objects 56 "infected" can.

Based on the above principal features Capabilties, Evolution and composition can the connecting objects formed in this way very easily even for a wide variety of Types of tasks to be customized. In particular, the Connection objects doing the ability accept and file, to be judged, to be secured, to be evaluated, to be weighted, to carry information, their change follow up, monitored for their change to become and / or be subject to a procedure.

To be protected in terms of ability to be valued, to be weighted, to carry information, to understand its change, to be monitored for a change and / or to be subject to an expiration reference is made to the above explanation of this ability with regard to the most general form of a base object according to the invention.

The Ability, That a connection object can receive a direction is so too Understand that with the direction indication of one of the connected objects to the starting point and the other object to the end point of this directed Connection becomes. It can so according to the invention tree structures be built where circular structures are not allowed, but allow a modeling of hierarchies. This is special with regard to the management of file systems or user groups Interesting. The compounds thus directed according to the invention also ParentChildConnection called. For example, with such a type of connection also a hyperlink, as one would expect from the Internet or the World Wide Web is for the system and method of the embodiment are designed.

By so-called SimilarConnections can in the embodiment Furthermore, objects are connected to each other, which are similar in Meaning or content. something similar is possible with so-called SeeAlsoConnections, which are directed Connection can model a hint. By means of so-called CitationConnections can Quotations of a document can be mapped in another document and with so-called AntiConnections a connection is possible, which using a negative weight indicates how strong two are "Repel" objects. By means of so-called SemanticConnections allow semantic networks between objects model. So-called SpringConnections can be a changing one Relationship between objects similar model the behavior of a mechanical spring. The distance between the objects is considered as a weighting value of the connection expressed. So-called CompositionConnections serve objects together respectively, as explained above for the principal feature of composition is. It can In this way, also any object classes combined to create new composite objects called composites create. In addition is this type of connection of the embodiment in a position the type and the number of possible objects with which the composite can be created to define exactly. So too the above composition of a ProjectSpace in the embodiment Realized by this exact calendar, exactly one organizational chart and Any number of WorkSpaces have been assigned.

The connection objects of the exemplary embodiment are thus completely different than connection relationships in known data structures of, for example, object-oriented databases. Due to the fact that they are based on base objects just like information objects, they have various abilities as needed, which can be usefully employed as follows:
The connection objects have properties, such as properties. For example, use a unique name to allow permalinks. Connection objects may have additional information (content) in the form of, for example, a text that describes explanation of the reason for the connection or detailed information about the relationship between the two connected objects. All the already mentioned available ordering options can be applied to the connection objects (Connecting, Tagging, Classifying). Connection objects can also be recorded for traceability (Version Control, Histroy, Audit Trail, Logging). Connection objects can be administered by granting permissions for read or write access, so that certain connection objects (and thus also the objects behind them) are not visible or editable for certain users or user groups (Access Rights, Signing, Encrypting). The visibility of connection objects can also be controlled over time (visibility). Connection objects can be evaluated by users and thus receive added value (rating, voting). Connection objects can be actively weighted by the user or passively by the system (for example, by the frequency of use) (weighting). The timeliness of invention objects can be used for navigation in hierarchical structures (timeliness, outdating, expiring). The setting of watches on connection objects can keep a user informed of any changes in the connection (watching). Furthermore, the lifecycle of a connection object may be subject to a workflow (such as a process for releasing connection between sensitive data).

By doing advantageous further in the embodiment Computer implements the information objects thus formed identified as nodes and the connection objects as edges of a graph can, can based on the graph theory and the ones available in it Algorithms measures be determined. These measures then give information about the within the data structure of the embodiment Relationship of the information objects with each other.

• – die Anzahl der Verbindungen an einem Objekt,
• – der minimale Abstand zwischen zwei Objekten (welcher beispielsweise mittels dem Algorithmus von Dijkstra berechnet werden kann),
• – die Anzahl der möglichen Wege mit einer maximalen Länge zwischen zwei Objekten,
• – das Gewicht und/oder die Aktualität eines Verbindungsobjektes bzw. einer Kante,
• – das Gewichts und/oder die Aktualität aller Verbindungsobjekte bzw. Kanten eines Informationsobjektes bzw. Knotens,
• – die Anzahl der auf ein Objekt gerichteten Verbindungsobjekte sowie
• – die Anzahl an Schritten, die benötigt wird, um bei durch gerichtete Verbindungsobjekte verbundenen Informationsobjekten (ParentChildConnections) das gemeinsame Ausgangsobjekt (Elternobjekt bzw. ParentObject) zu ermitteln.

Important figures are:

• - the number of connections to an object,
• The minimum distance between two objects (which can be calculated, for example, using the algorithm of Dijkstra),
• The number of possible paths with a maximum length between two objects,
• The weight and / or the topicality of a connection object or an edge,
• The weight and / or the topicality of all connection objects or edges of an information object or node,
• - the number of connection objects directed to an object as well
• - The number of steps required to determine the common parent object (ParentObject) for information objects (ParentChildConnections) connected by directed connection objects.

With Help the measures can in the embodiment very easily those information objects are found that are strong are networked together and accordingly within the data structure have a high meaning. Further, on the basis of the measures even big ones Amounts of information are structured in a particularly easy way, such as will be explained in more detail below to the so-called principal feature Swarm becomes.

The Connection objects can further in an embodiment assigned display unit, for example in the form of a screen, graphically in a variety of ways Way, for example, in different colors, visualized become. Through layout algorithms can be related to each other Information objects are shown lying close to each other. Optionally, the user of the computer-implemented system may use the Depth of the desired Visualization based on an information object specified become. By selecting of an information object, this can become the new current information object to reflect a movement through the data structure in real to be able to.

These Type of "navigation" through the data structure gives a user a much faster overview of a topic area and the non-obvious links to other topics, as by a usual Tree structure, as offered for example in today's file systems.

Prefers Furthermore, the at least one base object is configured to it while the operation of the computer-implemented system a predefined Expiration subject. The predefined sequence is also present here referred to as lifecycle. The "life cycle" begins with the "birth" of the modified one Basic object in the computer-implemented system of the embodiment and ends with his "death." During one intervening "life" experiences this modified base object the most different modifications, in particular due to its accepted and filed Skills result.

Advantageous is also the life descriptive, predefined sequence by means of two states and a status transition defined, of which the states are mapped from base objects which carry information and the status transition starting from one Base object is shown as the connection object two or connects more basic objects. In this way, according to the invention a whole Chain of stati are formed, with the change of a status to another status in the form of a connection object describing the transition is designed. It is advantageous in this approach that the for the Lifecycle or process used is uniform with the data processed in the process itself, so that all applied to the data described above and also below mentioned principal features also on the procedure description can be applied.

The Computer-implemented system and method of the embodiment are also advantageously set up for them to have the at least a base object during the operation of the computer-implemented system logs its use. The underlying principle feature of Ausfüh tion example is referred to here as usage and is based on the knowledge that every behavior of users in a computer-implemented system Leaves traces, the information stored in the system is an important one Add value. The tracks can advantageously tracked or collected and the resulting so forth Information can be used in many different ways. In the embodiment A distinction is made between the so-called passive use, where information is created purely through the use of the system, and the so-called Active Usage, which contains all that information which are actively added by a user to the system.

With regard to passive usage, in the computer-implemented system and method, changes that a user makes to an object are captured with the relevant change information (such as date and time, user name, and action taken) and, in particular, in a usage table as defined in 9 is displayed, filed.

• – eine Spalte 64, in der Datum und Uhrzeit (DateTime) der vorgenommenen Änderung aufgeführt sind,
• – eine Spalte 66, in der die IP-Adresse (IP Address) des die Änderung durchführenden Rechners aufgeführt ist,
• – eine Spalte 68, in der eine Benutzeridentifikation (UserID) aufgeführt ist,
• – eine Spalte 70, in der die durchgeführte Aktion (Action, wie z. B. Betrachten (view), Editieren (edit.attributes), Erstellen (create), Löschen (delete), Taggen (tag) oder Klassifizieren (classify)) aufgeführt ist, und
• – eine Spalte 74, in der die Zeitdauer (Duration) der durchgeführten Aktion aufgeführt ist.

The usage table includes:

• - a column 64 that shows the date and time (DateTime) of the change made,
• - a column 66 which lists the IP address of the computer performing the change,
• - a column 68 in which a user identification (UserID) is listed,
• - a column 70 that lists the action performed (action, such as view, edit (edit.attributes), create, delete, tag, or classify), and
• - a column 74 which shows the duration of the action taken.

The such use table is within the data structure mapped in the form of an information-bearing base object. This Base object is based on the principal feature Composition of connection objects put together. Each connection object forms one line of the usage table from. It is modified as so-called UsageConnection. The UsageConnection is the connection that the user (which yes, too is represented as a modified base object) and the one used Object connects. As properties of UsageConnection z. B. the performed Action and the duration of the action (Duration) and the time the implementation (DateTime) saved.

On These are the according to the state of Technology so far in textual log files usage data related to a particular type of connection objects developed, which gives rise to the following advantages: The Usage data are even mapped on the basis of base objects, on which all mentioned principal features are applicable. Because every action as a connection object between a user and a user Object is pictured, a graph develops between the user and the object used, in particular the said graph theoretic Algorithms for Evaluations and analyzes can be applied. In addition to the actual Data structure forms a usage structure, these two Structures can be evaluated together.

The view that the usage data is no longer considered as a simple table, but as a graph creates new possibilities for visualization and evaluation. 10 shows such a graph, the usage data in the form of UsageConnections 76 between users 78 and information objects 80 maps.

The so dissected Usage data can on diverse Way in the system of the embodiment be evaluated. They are particularly helpful for the traceability of Actions and Support also forming a so-called audit trail (as he, for example for critical Data required by the Sarbanes-Oxley Act). Furthermore, access permissions can be easily monitored can be the temporal course of work on an object easily visualized, event logs can be easy can be created and forwarded, and personal journals can be for one Users can be retrieved when needed.

In Many prior art systems use the metadata of the Object and also the data of its editors as well as the creation and modification date saved directly as properties of the object. According to the embodiment on the other hand, the user-related data are object-related Data is structured separately, so that they are also separated accordingly or can be evaluated in conjunction with the objects.

So can in the system of the embodiment For example, the processing costs for an object (in particular within a project). For licensing the Use of an object can the license costs are calculated directly on the usage become. Furthermore, as mentioned above, the timeliness of a Object based on its use mathematically calculated. As well as object funds such as a program script and an application program as their own objects can be mapped, can also their use of a Server by a user by means of the UsageConnections according to the invention be imaged and evaluated. A user can always use his last edited objects and the actions performed on them be informed. Furthermore, can Recurring patterns of actions are identified. These patterns can then automatically and / or in coordination with a user in one Series of actions are summarized as a script object available be made. Several scripts can connect with each other be ranked.

The Usage data also includes information about which user which Object has viewed. This can be detected from the invention Usage data a secure information distribution (Assured Information Delivery) are provided, in the z. B. detected by means of a questionnaire can be whether an information has actually been understood. It can also be detected if a series of actions are slow executed in succession has been closed, and so on insecurities in use become. It can also record new features from users be accepted or not.

Errors in the operation or use of a computer-implemented system according to the embodiment can also be better detected and understood. The utilization or utilization of the entire computer-implemented system can also be detected comparatively easily and presented for a system administrator. This evaluation is still to possible in real time. Furthermore, since appropriately limited access rights can be distributed to the recorded usage data, it is even easily possible to "anonymize" this usage.

In Active Usage summarizes all those possibilities which allow a user to actively provide further information directly to add an object to attach an object to an object using a connection object, or Objects over Link connection objects.

The so-called tagging involves the addition of individual words or terms, so-called bats or keywords, to an object. Each tag is entered in its own input field, making it easier to separate each tag. Furthermore, this can be given to the individual day itself properties. So shows 11 an input mask 82 for a day 84 which is a classification regarding its visibility Visibility 86 namely public (public) or private (private). In the upper area of the input mask 82 Furthermore, a display of public tags of other users is shown, in which the user of the input mask 82 It also has the option of evaluating these public tags (My Rating).

In contrast to tags, where arbitrary words can be used, vocabulary is specified in classifications and the user can only select one or more terms from this fixed vocabulary. Similar to the tags, the classifications are each modeled as a separate object. 12 shows such a model of two information objects 90 and 92 using a ParentChildConnection as the connection object 94 are connected. The information objects 90 and 92 are also connected via tagConnections as connection objects 96 and tags 98 assigned in the form of information objects. Three of the tags 98 are via TagBundleConnections to a so-called TagBundle 102 bundled in the form of an information object.

Also the attachment or incorporating information objects into the data structure an active use, in particular notes in general form attached can be. A note is an object that consists of a text, a title, and any one Amount of attachments can exist. A note can offer a variety of added value and in particular an evaluation of the associated information object include. One particular type of such evaluation is one feedback of a user upon review of one provided to him Search result. The user may be in the system of the embodiment with a single mouse click the relevance of each entry of the search result.

A further active use within the computer-implemented system or method is the connection or coupling of existing objects by means Connection objects according to the above already explained principal feature Connection.

at a further advantageous embodiment of the computer-implemented System and method according to the embodiment In this case, several base objects are set up to be according to her assumed ability their way of putting together several objects, their kind the compilation of several general properties, their predefined ones Process and / or its logged usage can be ordered. The The resulting order structure is based in particular on the above mentioned principal features, according to which for the ordering required information is collected and within the data structure of the embodiment stored in the same way as the actual information.

there will be first assumed a so-called objectsoup (an "object soup"), which has a container represents, in which all objects are equal and disordered are located. In particular, by the use of the objects arise then explicit and implicit orders that are recognized, calculated, visualized and for various applications can be used. In particular, so-called relevant objects are recognized, the have special properties and features. Further, so identified alpha objects, which many other objects "follow".

The such a developed feature is called swarm. Important in this approach is that within the Objectsoup the single object not only in connection with other objects can be seen, but also as a single unit, which is disordered and equivalent to the other units. The a stand-alone unit can be processed significantly easier in terms of programming and be addressed as if they are always in a couplings with other units, as with known systems the case is.

The "independence" of the individual object is achieved by having three basic capabilities of each base object, namely having a unique identifier, being computer-implemented and being able to respond to a computer-implemented request within the objectsoup common objects, allows during the actual loading operation of the computer-implemented system and method a query or access to all (possibly already modified) present basic objects.

There as explained above also all further structural data and types of use of the computer-implemented Systems and procedures in the form of such basic objects within the Objectsoup can be stored from these modified base objects according to almost any criteria the above "mergers" of each other be formed in related objects. Within the groupings, relevant objects, in particular relevant users, relevant tags or classifications, Relevant connections, relevant workflows or relevant search patterns easily be determined.

at the embodiment is implemented with this procedure, the function that when changing or Clear of relevant objects in one order the system the user asks if he also change other relevant objects in this area or Clear would like to. Furthermore, the user of the system according to the embodiment, an overview of the Be given order structure of a machined object or it can him within the order other relevant users are called as experts.

The Options, Determining and recognizing orders are particularly varied. So can orders within different abilities (Capabilities) within the development of object types (evolution), within the same or similar Composition objects, within through connection objects (connections) established structures, hierarchies and groups, within Usage structures built up and used for a later evaluation become. In the embodiment can especially the "beaten tracks", so often used Visualized connections between objects and from this a recommendation for one predefined sequence are derived.

13 shows such a visualization of connection objects 104 between information objects 106 in which the frequency of use of the connection objects 104 by the line width of edges between the information objects represented as nodes 106 is illustrated. On the display, a user can also use the color of the displayed edge to create an (often used) connection with very high actuality 104a from a (often used) connection with low relevance 104b differ. A rarely used connection with low relevance 104c the user already recognizes the low line width of the displayed edge.

The Structuring based on exclusively modified base objects allows it further, costs for determine certain structural areas and from this cost estimates for similar structures set up. It can in particular the processing costs resulting from the usage considered become.

Further, in the system and method according to the embodiment, users or authors who work on the same topics or objects can be grouped. 14 shows such a representation in which the individual authors 106 are illustrated as points in their subject areas. The size of the point of an author illustrates within the representation of its publication frequency. Authors working on the same topics can become author teams in this way. Furthermore isolated authors can be recognized as "loners" and also topic-forming authors as "author chains".

It can advantageous also correlations between tags, classifications, Content, Ratings, Reviews and Passive Usage. With the help of the measures from the graph theory can be, as already mentioned above, the Calculate distances between each relevant object. Areas with closely connected objects are referred to as so-called relevant clusters and are within a swarm of particular importance.

So can For example, the relevant clusters are displayed to a user so that they specifically start a search query in one of the clusters can.

According to one Another advantageous embodiment of the embodiment is an evaluation in view of the resulting orders in particular possible, which order results between base objects, which users represent. We call this principle socializing.

The evaluation is based on the results, which provides the solution according to the invention by the principal characteristics Usage and Swarm. It is based on the realization that behind each object within a data structure, especially an object-oriented database, one or more users of this object are "standing" who are working on or having dealt with this object, as is now within the system and method of the embodiment can arrange the objects particularly easy, resulting in a low effort and an order of those users who are assigned to these objects. The order of users determined in this way is used profitably by these users z. B. be contacted via chat or e-mail with each other. Geographical boundaries can easily be overcome and users who work in a globally distributed company can be brought into contact with each other.

The Computer-implemented system and method can do this to the individual user in list form or in the form of a graphically processed chart to inform those users who are dealing with similar problems, topics, Areas or activities employ. These users can then selecting a predefined communication channel (e.g. E-mail, voice-over-IP, chat).

• – Sie arbeiten in der gleichen Ordnung (Bereich, Thema, Teilbaum, Gruppierung) oder haben gleiche Zugriffsberechtigungen;
• – sie arbeiten oft zur gleichen Zeit im System; und/oder
• – sie haben eine ähnlich aktive oder passive Usage, sie nutzen also beispielsweise Anwendungsprogramme in ähnlicher Weise.

The users or colleagues who are interested in contacting can have in particular the following properties:

• - You work in the same order (area, subject, subtree, grouping) or have the same access rights;
• - they often work in the system at the same time; and or
• - They have a similar active or passive Usage, so they use, for example, application programs in a similar manner.

The interesting users found in this approach in particular dependent on the matching similarities the geographical proximity, the number of indirect acquaintances or the number in common used orders in a row.

There each of the interesting users themselves one on a base object based object, it can by the interested user as such immediately incorporated into its data structure and for example stored and managed in an address book.

The Fact that the interesting user, a modified base object This can also be done in the computer-implemented system and method be used in a uniform way to provide communication channels.

at the same time are the user of the computer-implemented system and method according to the embodiment all order options to disposal, as already described above. In particular, those users, with them more often Contact is to be summarized in a so-called ColleaguesContainer or the relevance of connections to other users may be from System automatically based on the relevance of the interesting User as well as the actuality, intensity and duration of cooperation, similarity of activities and the like be weighted.

The System also "knows" when interesting users are addressable, namely especially if they themselves use the system.

The interesting users can also advantageous in a map to the interested user with their location are displayed.

There as explained above within the embodiment also entire scripts and applications of program products as modified Base object can be mapped and according to their use can be monitored, stand for the inventive principle Socializing feature also provides data that allows statements which users often use which scripts and applications. On this way you can z. B. relevant experts for the applications are found.

The procedure described also makes it possible to identify the interesting colleagues from interesting users. Furthermore, advantageous topic landscapes, knowledge networks and their experts can be generated in response to search queries. 15 shows a so-called expert room, which according to the invention for a user 108 in its current situation interesting experts 110 ordered visualized. The user 108 stands in the center of a surface representation in which the experts 110 are shown as points or circles. The size of the points or circles is proportional to the relevance as an expert for the illustrated order. The size of the point or circle of the user 108 is also in relation to the size of the points or circles the other experts 110 , The distance to the experts 110 is proportional to previous commonalities. These similarities arise z. Example of the duration of cooperation, the number of the same used objects and the like. The circles are further to be distinguished by means of a color and / or hatching, whether the experts presented 110 already colleagues or not. Color and / or hatching also indicate whether the found expert 110 just used the system. From the illustration according to 15 can the user 108 furthermore, the ratio of the experts 110 recognize each other. Experts | 110 located close to each other form so-called clusters of experts working in similar fields.

Thus, completely new possibilities arise for a user of the computer-implemented system and method according to the embodiment For example, an overview of the topic situation in a company, about potential knowledge gaps, about experts and "all-rounders" as well as related topics.

there is within a computer-implemented system and method according to the embodiment starting from the base objects also a communication between Users of the system and possibly also external communication participants shown. This principal feature is called communication. A communication between two or more users or communication participants is resolved in this way into a series of connection objects that each individually comprise a communication contribution. The communication participants are resolved as a participant object. The connection objects can in a container summarized in the system as well as procedures handled and only individually broken down if necessary become. The so available Data can be used to detect orders in the system. These orders can again for recognizing and visualizing communication networks be used in and between topics and participants to the relevant Persons (knowledge carriers, Communicators, multipliers) for specific areas.

It Different communication options are distinguished. A first communication option is the asynchronous communication in which the users are time-delayed posts to communicate. This can be done, for example, in one Discussion forum through questions, answers, hints, approvals, Refusals and the like happen. Make the individual contributions to the discussion each case communication information that is initially in a general object shape as a connection object between the involved communication participants identified and subsequently by the above-mentioned basic features, in particular by Evolution, Composition and Swarm, to more precisely defined or modified Connection objects can be "developed". It can the individual connection objects in a simple manner manually or automatically the associated Skills, Properties and orders as well as connections to other objects be assigned within the object soup. In particular, the the communication representing connection objects scores, tags, Notes and / or orders are added, which means a later processing of this information in the computer-implemented system and method of the embodiment considerably simplify and completely new possibilities provide.

The possibility always and everywhere To be able to attach notes can be used to have several people having a discussion whose origin is the original object. For this Case it is convenient that this note tree is simply visualized can be.

A So-called discussion is generally a possibility in which many Communication participants over to be able to exchange a specific topic. The entries can be texts, Include images, audio and / or video recordings. The discussion can either stand alone exist, or it can be a specific object as a starting point to have.

Interesting is doing that, according to the above explained Procedure between a notes tree and a discussion in the Basically it does not have to be differentiated. It can rather every communication is mapped by each one Communication contribution shown as a base object in terms of data technology or is displayed.

Therefore it is possible in the system and method according to the embodiment that not between a discussion and a tree with many notes must be distinguished.

Something more generally, this means that every asynchronous communication first starts with a note and a smooth transition to a discussion forum Can be done when many more notes in a tree-like structure attached to the first note become. This functionality will in particular realized by computer implemented that a appropriate user interface is provided, with the discussion contributions for the communication participants be entered as recognizable as such, these discussion contributions below but in the system and procedure as modified notes in the form of Connection objects are stored.

As a further possibility of asynchronous communication, a so-called messaging is provided. This works similar to known e-mails today. The difference lies in the fact that all so-called messages themselves are within the system or process and thus become an integral part of it. All of the above-mentioned basic features can be applied to them. In particular, you can use the Usage, Connection and Swarm features. Furthermore, such a self-contained message system has the advantage that it avoids the problem of spams, since all communication users are known or must be aware of the system. Each message is sent to one sender and one or more recipients like to be assigned.

The Connection to conventional emails is designed through an import and export interface, so that these emails z. For example, archived by topic and with the associated objects be linked.

A special form of communication is recommending certain Objects or object areas by a user to one or more other users. This is by establishing a "referral link" between the object and the other user or recipient possible. For the recipient, in a list view all recommendations z. B. sorted according to their relevance and further processed. In this way, in the present embodiment the publications identified during a search as a recommendation list from to be tested Publications are reported. The relevance specification can be aspects like the relevance of the person who made the recommendation the relevance of the recommended object itself or the relevance of Consider the connection between the sender and the recipient.

The transition in a synchronous communication (exchange communication participants Information directly in real time) is often creeping by the communication contributions only be created just one after the other. A classic synchronous Communication results, for example, in a telephone conversation, a Chat, Voice over IP (ie digital telephony).

Also This form of communication can be done with the above system within the embodiment be handled easily by the individual communication contributions in the form of directed connection objects are mapped. The direction then indicates which participant (if appropriate) Communication contribution. The such connection object can the actual content z. In the form of an audio or video file be assigned, which reflects the communication contribution. In addition, the Tagging connection objects, for example can also be generated automatically from the audio file.

So can in particular synchronous, also "closed" communication systems within which the currently existing problem of access permissions or spam can be avoided, as all Users of the system known at least as a modified base object have to be.

Also a topic-related assignment and storage of communication processes such as For example, emails are much easier with this approach and largely automated possible.

With the system of the embodiment is in the above-mentioned manner, in particular a so-called shared-white-board realized, in which several users share a presentation surface, and a so-called application-sharing or desktop sharing, which allows multiple users to connect to one Computer application work.

When Communication types can so the information exchange between exactly two people (Point to point), the sending of a person or an object of the system and the pure receiving of all other communication participants (broadcast), as well entertaining one person or one object with several others Communication participants (Conference) and the picture captured data processed computer implemented.

The Advantages are in particular that the communication comprehensible overall can be archived that through the passive Usage in combination with Active Usage an additional Adding value to information creates a quicker overview of structures and groupings can be obtained and that information between easy for the users themselves on various information channels promoted can be.

The thus developed system is further advantageous further designed so that starting from basic objects at least one tool for collaboration is represented or represented in the data technology between users of the system. The associated principal feature we call collaboration.

It allows it to the users of the computer-implemented system and procedure especially easy to work together on tasks in a team. there be for the teamwork well-known tools such as a note function, a common file storage, a task list, a discussion forum, an organization chart, a List more frequently Questions (FAQ) and / or a calendar based solely on modified Basic objects shown. The modification is done as above explained by assigning skills.

Further The system can advantageously give its user a suggestion list with possible and / or meaningful conversation partners and this can be the connection to these interlocutors then create and log immediately and within the system.

Important is in this approach that all tools within of the system are mapped by means of objects, all the possibilities provide the said base objects. Only through this strictly similar Structuring of the system and method can the mentioned basic features be applied to all objects in the manner shown.

So is with the system according to the embodiment z. B. a program product designed in which a maintenance staff all maintenance orders with the thereby underlying error message of a customer (for example as audio file of a telephone fault message) And at the same time also on the previous operation of system, their operating instructions, their operating parameter course and even access other maintenance experts. The maintenance technician may also perform its maintenance work within such program product easy to document and bill.

One Companies or a team within a company can do so completely virtual mapped and supported by the system and Method according to the embodiment as an intelligent knowledge store for all project-related information and the resulting exchange of information is used.

10

time beam

12

time

14

time interval (Object visible)

16

time

18

time interval (Object not visible)

20

timeline

22

evaluation axis

24

line

26

pool in skills

28

Folder

30

task list

32

task

34

investment

36

note

38

rating

40

question

42

discussion

44

folder

46

Date Property

48

Time Property

50

Datetime Property

52

Location Property

54

Date Time Location Property

56

connection object

58

information object

60

socket

62

plug

64

column

66

column

68

column

70

column

72

column

74

column

76

Usage Connection

78

user

80

information object

82

input screen

84

Day

86

Visibility

88

display

90

information object

92

information object

94

connection object

96

TagConnection

98

Day

100

TagBundleConnection

102

TagBundle

104

connection object

104a

connection object

104b

connection object

104c

connection object

106

author

108

user

110

expert

Claims (20)

Computer-implemented system for the structured storage of communication information in order to be able to further process it, in which the individual communication user acts as a participant object ( 78 ; 106 ; 108 ; 110 ) and the information exchange between the communication participants as a connection object connecting at least two subscriber objects ( 56 ; 94 ; 104 ) is stored in a structured manner. Computer-implemented system according to Claim 1, in which the individual subscriber object and / or the individual connection object ( 56 ; 78 ; 94 ; 104 ; 106 ; 108 ; 110 ) at least one capability during operation of the computer-implemented system ( 26 ) and this ability ( 26 ) can take off again. A computer-implemented system according to claim 2, wherein the single connection object ( 56 ; 94 ; 104 ) the ability ( 26 ) to be judged, secured, rated, weighted, provided with information, understood of its change, monitored for its change and / or subject to an expiration. A computer-implemented system according to claim 2 or 3, wherein the individual subscriber is ob ject and / or the individual connection object ( 56 ; 78 ; 94 ; 104 ; 106 ; 108 ; 110 ) by accepting and dropping abilities ( 26 ) has been adapted for its task during the operation of the computer-implemented system, in particular to another object ( 28 ) containing object. Computer-implemented system according to one of Claims 1 to 4, in which the individual subscriber object and / or the individual connection object ( 56 ; 78 ; 94 ; 104 ; 106 ; 108 ; 110 ) a property and / or ability ( 26 ), which is an adaptation of a more general property or ability ( 26 ). Computer-implemented system according to one of Claims 1 to 5, in which the individual subscriber object and / or the individual connection object ( 56 ; 78 ; 94 ; 104 ; 106 ; 108 ; 110 ) a property and / or ability ( 26 ), which is a compilation of several more general characteristics or abilities ( 26 ). Computer-implemented system according to one of Claims 1 to 6, in which the individual subscriber object and / or the individual connection object ( 56 ; 78 ; 94 ; 104 ; 106 ; 108 ; 110 ) is arranged to log its usage during operation of the computer-implemented system. Computer-implemented system according to one of Claims 1 to 7, in which the individual subscriber object and / or the individual connection object ( 56 ; 78 ; 94 ; 104 ; 106 ; 108 ; 110 ) is set up in accordance with the assumed ability ( 26 ), the nature of its composition from multiple objects, the way of composing several general properties, its predefined process and / or its logged usage. Computer-implemented system according to claim 8, in which an evaluation with regard to the resulting orders is possible, in particular with regard to which order is located between subscriber objects ( 78 ; 106 ; 108 ; 110 ). Computer-implemented system according to one of Claims 1 to 8, in which the individual subscriber object and / or the individual connection object ( 56 ; 78 ; 94 ; 104 ; 106 ; 108 ; 110 ) is arranged to be subject to a predefined sequence during the operation of the computer-implemented system. Computer-implemented method for the structured storage of communication information in order to be able to further process it, in which the individual communication user acts as a participant object ( 78 ; 106 ; 108 ; 110 ) and the information exchange between the communication participants as a connection object connecting at least two subscriber objects ( 56 ; 94 ; 104 ) is stored in a structured manner. Computer-implemented method according to Claim 11, in which the individual subscriber object and / or the individual connection object ( 56 ; 78 ; 94 ; 104 ; 106 ; 108 ; 110 ) at least one capability during operation of the computer-implemented system ( 26 ) and this ability ( 26 ) can take off again. A computer-implemented method according to claim 12, wherein the single connection object ( 56 ; 94 ; 104 ) the ability ( 26 ) can be addressed, addressed, secured, evaluated, weighted, given information, tracked, monitored for, and / or subject to change. Computer-implemented method according to claim 12 or 13, in which the individual subscriber object and / or the individual connection object ( 56 ; 78 ; 94 ; 104 ; 106 ; 108 ; 110 ) by accepting and dropping abilities ( 26 ) is adapted to its task during operation of the computer-implemented system, in particular to an object containing other objects ( 28 ). Computer-implemented method according to one of Claims 11 to 14, in which the individual subscriber object and / or the individual connection object ( 56 ; 78 ; 94 ; 104 ; 106 ; 108 ; 110 ) a property and / or ability ( 26 ), which is an adaptation of a more general property or ability ( 26 ). Computer-implemented method according to one of Claims 11 to 15, in which the individual subscriber object and / or the individual connection object ( 56 ; 78 ; 94 ; 104 ; 106 ; 108 ; 110 ) a property and / or ability ( 26 ), which is a compilation of several more general characteristics or abilities ( 26 ). Computer-implemented method according to one of Claims 11 to 16, in which the individual subscriber object and / or the individual connection object ( 56 ; 78 ; 94 ; 104 ; 106 ; 108 ; 110 ) logs its usage during operation of the computer-implemented system. Computer-implemented method according to one of Claims 11 to 17, in which the individual subscriber object and / or the individual connection object ( 56 ; 78 ; 94 ; 104 ; 106 ; 108 ; 110 ) according to the assumed ability ( 26 ), the nature of its composition of several objects, the nature of Grouping of several general properties, its predefined process and / or its logged usage. Computer-implemented method according to claim 18, in which an evaluation is carried out with regard to the resulting orders, in particular as to which order lies between subscriber objects ( 78 ; 106 ; 108 ; 110 ). Computer-implemented method according to one of Claims 11 to 19, in which the individual subscriber object and / or the individual connection object ( 56 ; 78 ; 94 ; 104 ; 106 ; 108 ; 110 ) is subject to a predefined procedure during operation of the computer-implemented system.