CN2731568Y - Counter shop assistant service tag - Google Patents
Counter shop assistant service tag Download PDFInfo
- Publication number
- CN2731568Y CN2731568Y CN 200420117716 CN200420117716U CN2731568Y CN 2731568 Y CN2731568 Y CN 2731568Y CN 200420117716 CN200420117716 CN 200420117716 CN 200420117716 U CN200420117716 U CN 200420117716U CN 2731568 Y CN2731568 Y CN 2731568Y
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- CN
- China
- Prior art keywords
- board
- display screen
- serves
- teller
- connecting box
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired - Lifetime
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Abstract
The utility model discloses a counter shop assistant service tag, comprising a card body and a connecting box. The card body and the connecting box are kept in circuit connection. Wherein, the card body comprises a first display screen, a second display screen, an input device, an acoustic pick-up, a loudspeaker, an image taking device, a recognition device and a control circuit board. The connecting box comprises a control device, an acoustic pick-up, a loudspeaker and a connecting circuit. Wherein, the display screen and other input/output devices are connected with the control circuit board and controlled by the control circuit board. The counter shop assistant service tag has many functions and can change the displayed contents at any time, and realize the integration of various counters equipment.
Description
Technical field
The utility model relates to a kind of digitized teller's integrated service board, and it has demonstration, voice suggestion, intercommunication, recording/as multiple functions such as, identification, electronic signature, service evaluations, can utilize this service board to realize the digitizing of counter service.
Background technology
At present, all be furnished with a large amount of equipment on many teller's Counter service, normally used equipment comprises: code keypad, intercommunication loudspeaker, service mark board and other function device.But, to conversion serve board along with the variation of service content simultaneously because Counter service relates to multinomial service item, thereby need put multiple service mark board; In addition, for attendant's service quality, the client does not have suitable yet and the suggestion of oneself is expressed in measure easily; For the problem that takes place in the service process,, be not easy to check and handle afterwards owing to can't write down the litigant at that time sound/image; Existing counter equipment does not provide suitable service prompts measure for the disabled person yet; And a plurality of equipment on the sales counter have occupied a lot of counter space, and the cleaning of sales counter table top is poor.
The utility model content
The purpose of this utility model is to overcome problems of the prior art, a kind of have multiple function, the counter service board of changing display content at any time are provided, and, the function that this teller serves board has contained nearly all possible teller's service item, has realized the integrated of multiple counter equipment.
According to an aspect of the present utility model, provide a kind of teller to serve board, it comprises a board body and a connecting box, holding circuit is connected between board body and the connecting box, wherein, comprise in the described board body: one first display screen, one second display screen, input equipment, acoustic pickup, loudspeaker, image collecting device, recognition device and control circuit board, comprise control device, acoustic pickup, loudspeaker and connecting circuit in the described connecting box, wherein, display screen and other input-output apparatus all are connected with control circuit board, and the control of controlled circuit board.
Board body and connecting box that described teller serves in the board can be made as one.
Described connecting circuit has network connection port.
Wherein, described first, second display screen can be a touch-screen.
Described input equipment can comprise hand-written touch screen, function key, cryptographic key etc.; First, second display screen can be LCD display, STN display screen, TFT display screen or OLED display screen; Described image collector is changed to the CCD camera.
Described recognition device is Fingerprint Identification Unit and non-contact ID read write line.
Because teller of the present utility model serves board and used digitizing technique, have advantages such as level of informatization height, system integration height, function are many, easy to use.
From the detailed description of hereinafter doing, can more clearly understand above-mentioned content of the utility model and other feature and advantage with reference to accompanying drawing.
Description of drawings
Below with reference to accompanying drawings preferred implementation of the present utility model is described in detail, in the accompanying drawings:
Fig. 1 is the overall axonometric drawing of forward direction of serving board body in the board according to the teller of the utility model one embodiment;
Fig. 2 is that teller shown in Figure 1 serves the back to overall axonometric drawing of board body in the board;
Fig. 3 is the overall axonometric drawing that the teller serves connecting box in the board;
Fig. 4 is the structure principle chart that the utility model teller serves board;
Fig. 5 has represented that the utility model teller serves the connection layout of board; And
Fig. 6 has represented to serve with the utility model teller the structure principle chart of the corresponding controller of board.
Embodiment
Below with reference to accompanying drawings ultimate principle of the present utility model and illustrative embodiments are explained in detail.
Teller of the present utility model serves board and comprises a board body 1 and a connecting box 2, Fig. 1, Fig. 2 have represented the face shaping of board body 1, as shown in Figure 1, be provided with display screen/touch-screen, function key, client's acoustic pickup, client's loudspeaker, camera (CCD), Fingerprint Identification Unit, non-contact ID read write line, cryptographic key in the board body, wherein a function key and Fingerprint Identification Unit, non-contact ID read write line are option at same position.As shown in Figure 3, the effect of connecting box 2 is to waiter provides acoustic pickup, loudspeaker, supervisory keyboard, and realizes the connection and the control of network, power supply.In order to realize centralized control, this teller can be served board and be connected on the controller 3, and make computing machine and teller serve board by controller 3 to link to each other.As shown in Figure 6, controller 3 is made up of power supply, Control Allocation circuit and network exchange circuit, and it provides power supply and communication link for the teller serves board.Control Software has been installed in the computing machine, has been used to control information issue and the data acquisition that whole teller serves the board system.
First display screen 4 in the board body 1 is used to show sales counter personnel's photo, the information such as number, post of working, and can show information on services, realization service informing, carries out image demonstration etc., this first display screen can be ordinary screen or touch-screen, touch-screen is used for handwriting input, pen trace is used for identification.Second display screen 5 is used to show service data and state of a control, makes the attendant can understand the teller at any time and serves the duty of board and client's input data.
Function key 6 has four or five, these function keys can be set to appointed function arbitrarily, carries out such as operations such as satisfaction input, business function input, timing input, video intercom input, inquiry inputs.
Can make acoustic pickup 7 write down attendant and client's sound simultaneously by control circuit, recording material can be used to inquire about litigant's speech record, realizes service satisfaction survey and professional accident investigation etc.
Camera (CCD) 9 is used to absorb client's image, realizes video intercom, visible network phone by network.And, can make camera (CCD) record imaging client by means of control circuit, and with Video Document as monitoring image, be convenient to retrieve afterwards, carry out professional accident investigation.
Fingerprint Identification Unit 10 is used to extract client's fingerprint, the identification client identity authentication.Non-contact ID read write line 11 is used to read client's ID card information, equally also can discern client identity authentication.Cryptographic key is used to read client's personal identification number.
Control circuit board provides the connection of all of the port equipment and control, driving display screen and loudspeaker, the various input signals of reception.Connecting circuit provides serves the network connection of board and the network connection of daisy chain interface to the teller; And can serve board and the power supply of daisy chain interface to the teller; Also can attendant's acoustic pickup, loudspeaker, supervisory keyboard be connected simultaneously.Adopt daisy chain (handing in hand) formula to connect between each connecting box 2, like this can simplified wiring.
Connecting box 2 is connected with controller 3, and controller is made up of power supply, network exchange circuit, Control Allocation circuit and processor, and this controller 3 provides power supply and communication link for the teller serves board, and recording and Video Document are kept in the memory device.
To introduce teller of the present utility model below and serve the function that board can be realized.
This teller serves the function that board can be achieved as follows:
The photo, post, the work number that show the attendant.
Show current sales counter call queuing service number.
Show information on services, service theory, service advertisement.
Information such as display halt service, sales counter rest, mechanical disorder.
Show the service content prompting, be applicable to the deaf-mute.
Show that various service datas, statistics, operation indicating use for the attendant.
Can realize the handwriting input signature.
Can realize the personal identification number input.Cryptographic key is a selectable unit, can use independently cryptographic key, also can become one as cryptographic key and service with touch-screen.
Can realize the non-contact ID input.
Can realize the intercommunication that amplifies.
Can realize attendant and client are recorded simultaneously.
Can realize video recording to customer image.
Can carry out client's comparation and assessment to attendant's service quality.
Can write down the service time spent.
Can add up attendant's commuter time, customer satisfaction number percent, services client quantity, actual effectively service time.
Can connect hand in hand.
Although above embodiment of the present utility model is described, but this only is exemplary, those skilled in the art can figure out: in claims institute restricted portion, multiple other embodiment can also be arranged, and all based on the embodiment of the utility model design philosophy all in scope of the present utility model.
Claims (6)
1, a kind of teller serves board, it comprises a board body and a connecting box, holding circuit is connected between board body and the connecting box, wherein, comprise in the described board body: one first display screen, one second display screen, input equipment, acoustic pickup, loudspeaker, image collecting device, recognition device and control circuit board, comprise control device, acoustic pickup, loudspeaker and connecting circuit in the described connecting box, wherein, display screen and other input-output apparatus all are connected with control circuit board, and the control of controlled circuit board.
2, teller according to claim 1 serves board, it is characterized in that: described board body and described connecting box are one.
3, teller according to claim 1 serves board, it is characterized in that: described first, second display screen is a touch-screen.
4, teller according to claim 1 serves board, it is characterized in that: described input equipment comprises hand-written touch screen, function key, cryptographic key, first, second display screen is LCD display, STN display screen, TFT display screen or OLED display screen, and described image collector is changed to the CCD camera.
5, teller according to claim 1 serves board, it is characterized in that: described connecting circuit has network connection port.
6, teller according to claim 1 serves board, it is characterized in that: described recognition device is Fingerprint Identification Unit and non-contact ID read write line.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 200420117716 CN2731568Y (en) | 2004-10-20 | 2004-10-20 | Counter shop assistant service tag |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 200420117716 CN2731568Y (en) | 2004-10-20 | 2004-10-20 | Counter shop assistant service tag |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN2731568Y true CN2731568Y (en) | 2005-10-05 |
Family
ID=35051895
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN 200420117716 Expired - Lifetime CN2731568Y (en) | 2004-10-20 | 2004-10-20 | Counter shop assistant service tag |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN2731568Y (en) |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102521908A (en) * | 2011-11-22 | 2012-06-27 | 沈阳理工大学 | Wireless solution for wireless queuing and service evaluation terminal |
| CN102609624A (en) * | 2012-02-20 | 2012-07-25 | 天津市电力公司 | Multimedia business counter system of smart grid power supply business lobby |
| CN106971684A (en) * | 2017-05-24 | 2017-07-21 | 国网山东省电力公司烟台供电公司 | A kind of multi-functional job number board for electric company business hall employee |
-
2004
- 2004-10-20 CN CN 200420117716 patent/CN2731568Y/en not_active Expired - Lifetime
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102521908A (en) * | 2011-11-22 | 2012-06-27 | 沈阳理工大学 | Wireless solution for wireless queuing and service evaluation terminal |
| CN102609624A (en) * | 2012-02-20 | 2012-07-25 | 天津市电力公司 | Multimedia business counter system of smart grid power supply business lobby |
| CN106971684A (en) * | 2017-05-24 | 2017-07-21 | 国网山东省电力公司烟台供电公司 | A kind of multi-functional job number board for electric company business hall employee |
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant | ||
| C17 | Cessation of patent right | ||
| CX01 | Expiry of patent term |
Expiration termination date: 20141020 Granted publication date: 20051005 |