CN219742133U

CN219742133U - Terminal equipment for call center

Info

Publication number: CN219742133U
Application number: CN202223302346.6U
Authority: CN
Inventors: 陈涛; 黄亮亮; 卫云龙
Original assignee: Anhui Sanyou Electronic Commerce Co ltd
Current assignee: Anhui Sanyou Electronic Commerce Co ltd
Priority date: 2022-12-07
Filing date: 2022-12-07
Publication date: 2023-09-26
Anticipated expiration: 2032-12-07

Abstract

The utility model belongs to the technical field of terminal equipment, and discloses terminal equipment for a call center, which comprises a workbench, wherein a rotating rod is rotationally connected between two supporting blocks, connecting blocks are symmetrically and fixedly connected to the outer sides of the rotating rod, one ends of the two connecting blocks, which are far away from the rotating rod, are fixedly connected with a display, the tops of cushion blocks are fixedly connected with fixed boxes, the rotating rod penetrates through the fixed boxes, tooth strips are slidingly connected inside the fixed boxes, the front end surfaces of the tooth strips are fixedly connected with the fixed blocks, round grooves are formed in the surfaces of the fixed blocks, round cavities communicated with the round grooves are formed in the inside of the fixed blocks, and threaded rods are inserted into the front sides of the fixed boxes in a threaded manner; the utility model solves the problems that the prior art does not have the function of adjusting the angle of the display, so that the display can not be adjusted according to personal preference, and the comfort of a user during working is reduced.

Description

Terminal equipment for call center

Technical Field

The utility model relates to the technical field of terminal equipment, in particular to terminal equipment for a call center.

Background

The call center is an operation place which fully utilizes modern communication and computer technology, such as IVR (interactive voice 800 call center flow chart answering system), ACD (automatic call distribution system) and the like, and can automatically and flexibly process a large number of different telephone incoming and outgoing business and services; call centers have gradually shifted from telemarketing centers to CTI (computer communication integration) integrated call centers in enterprise applications, and have been used for integrating multiple media such as telephone, computer, internet, etc. into various tasks such as marketing, service, etc., where the call centers are a relatively centralized place, and a service mechanism consisting of a lot of service personnel, typically using computer communication technology, processes the requirements of polling and consultation from enterprises and customers; the computer terminal devices are classified into input terminal devices and output terminal devices, and include a mouse, a keyboard, a scanner, a printer, a projector, a display, and the like.

Via search disclosure (bulletin) number: CN214548029U discloses a call center operation console, comprises a workbench, the one end of workstation bottom one side is provided with accomodates the groove, the bottom of accomodating the inslot portion is provided with the fly leaf, the intermediate position department at fly leaf top is provided with fixed plate … … this application is accomodate the display, prevents that the dust from piling up on the display, and is better to the protection effect of display, makes things convenient for people's use, but this application does not have the function to display angle modulation to can not adjust the display according to individual hobby, reduced the comfort of user during operation.

In order to solve the above problems, the present utility model provides a terminal device for a call center.

Disclosure of Invention

The utility model provides the following technical scheme: the utility model provides a call center is with terminal equipment, includes the workstation, the equal fixedly connected with supporting leg in bottom face four corners of workstation, the rectangular hole has been seted up to the top face of workstation, the bottom face of workstation and the corresponding department fixedly connected with containing box in rectangular hole, the inside of containing box is provided with elevating system, elevating system's top fixedly connected with cushion, the both sides of cushion all are provided with the supporting shoe with elevating system fixed connection, two rotate between the supporting shoe and be connected with the dwang, the outside symmetry fixedly connected with connecting block of dwang, two the one end fixedly connected with display that the dwang was kept away from to the connecting block, the top fixedly connected with fixed box of cushion, the dwang runs through the fixed box, the inside sliding connection of fixed box has the rack board, the preceding terminal surface fixedly connected with fixed block of rack board, the circular groove has been seted up on the surface of fixed block, the inside of fixed block is seted up with the communicating circular cavity of circular groove, the front side screw thread grafting of fixed box has the round cavity, inside rotation connection has the threaded rod, the threaded rod is connected with the other end of rotatable handle fixedly connected with the threaded rod, the threaded rod is connected with the other end of rotatable handle fixedly cup joints the threaded rod.

Through the technical scheme, the problem that the prior art does not have the function of adjusting the angle of the display, so that the display cannot be adjusted according to personal preference, and the comfort of a user during working is reduced is solved.

Further, both ends face has all been seted up about the inside wall of fixed box, the inside sliding connection of sliding groove has the sliding plate of looks adaptation, two the opposite side of sliding plate all with rack board fixed connection.

Through the technical scheme, the sliding plate and the sliding groove are matched to limit the rack plate, so that the rack plate can perform balanced and stable linear movement.

Further, the width of the gear is equal to the length of the rack plate, and the gear is in meshed transmission connection with the rack plate.

Further, elevating system includes lead screw and motor, the inner wall downside symmetry in rectangular hole is seted up flutedly, the interior roof of recess rotates and is connected with the lead screw, the bottom face fixedly connected with of containing box is used for driving lead screw pivoted motor, the right side of lead screw is provided with the slide bar, the lifter plate has been cup jointed to the outside screw thread of lead screw, just the one end that the lifter plate kept away from the lead screw slides and cup joints in the outside of slide bar, the one end that the lifter was kept away from to the supporting shoe is fixedly connected with the top face of lifter plate.

Through the technical scheme, when the display is not needed, the display is stored in the storage box.

Further, limit sliding grooves are symmetrically formed in the inner side wall of the storage box, and two ends of the lifting plate are slidably connected with the limit sliding grooves.

Through above-mentioned technical scheme, spacing spout is spacing to the both ends of lifter plate, further improves the balanced stability of lifter plate, has indirectly promoted the balanced stability of display.

Further, a cover plate is installed at the top of the workbench, and a handle rod is fixedly connected to the front side of the top of the cover plate.

Through above-mentioned technical scheme, close the rectangular hole, avoid the dust still to enter into the inside of containing box through the rectangular hole, the top front side fixedly connected with handle pole of apron, the design of handle pole is convenient for open the apron.

In summary, the utility model has the following beneficial technical effects:

the rotation threaded rod drives the rotating disc to rotate in the circular cavity, and then the rack plate can be driven to move back and forth, the rack plate can be driven to rotate back and forth, and the gear can drive the rotating rod to drive the display to rotate, so that the angle of the display can be adjusted, the practicability of the device is improved, a user can adjust the display according to own preference, and the comfort of the user during working is improved.

Drawings

FIG. 1 is a schematic diagram of the overall structure of the present utility model;

FIG. 2 is a schematic view of the internal structure of the storage box according to the present utility model;

fig. 3 is a schematic view of the internal structure of the fixing case of the present utility model.

The reference numerals in the figures illustrate:

1. a work table; 2. support legs; 3. a storage box; 4. a rectangular hole; 5. a cover plate; 6. a screw rod; 7. a connecting block; 8. a support block; 9. a motor; 10. a rotating lever; 11. a cushion block; 12. rotating the handle; 13. a fixed box; 14. a lifting plate; 15. limiting sliding grooves; 16. a slide bar; 17. a display; 18. a gear; 19. a threaded rod; 20. a rotating disc; 21. a fixed block; 22. a sliding plate; 23. rack plate.

Detailed Description

The technical solutions in the embodiments of the present utility model will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present utility model; it is apparent that the described embodiments are only some embodiments of the present utility model, not all embodiments, and that all other embodiments obtained by persons of ordinary skill in the art without making creative efforts based on the embodiments in the present utility model are within the protection scope of the present utility model.

In the description of the present utility model, it should be noted that the positional or positional relationship indicated by the terms such as "upper", "lower", "inner", "outer", "top/bottom", etc. are based on the positional or positional relationship shown in the drawings, are merely for convenience of describing the present utility model and simplifying the description, and do not indicate or imply that the apparatus or elements referred to must have a specific orientation, be constructed and operated in a specific orientation, and thus should not be construed as limiting the present utility model. Furthermore, the terms "first," "second," and the like, are used for descriptive purposes only and are not to be construed as indicating or implying relative importance.

In the description of the present utility model, it should be noted that, unless explicitly specified and limited otherwise, the terms "mounted," "configured to," "engaged with," "connected to," and the like are to be construed broadly, and may be either fixedly connected, detachably connected, or integrally connected, for example; can be mechanically or electrically connected; can be directly connected or indirectly connected through an intermediate medium, and can be communication between two elements. The specific meaning of the above terms in the present utility model will be understood in specific cases by those of ordinary skill in the art.

Examples:

the embodiment of the utility model discloses a terminal device for a call center, referring to fig. 1, 2 and 3, which comprises a workbench 1, wherein four corners of the bottom end surface of the workbench 1 are fixedly connected with supporting legs 2, the top end surface of the workbench 1 is provided with rectangular holes 4, the corresponding part of the bottom end surface of the workbench 1 and the rectangular holes 4 is fixedly connected with a storage box 3, the storage box 3 can store a display 17 and protect the display 17, a lifting mechanism is arranged in the storage box 3, the top of the lifting mechanism is fixedly connected with a cushion block 11, two sides of the cushion block 11 are respectively provided with a supporting block 8 fixedly connected with the lifting mechanism, a rotating rod 10 is rotationally connected between the two supporting blocks 8, the outer sides of the rotating rod 10 are symmetrically and fixedly connected with connecting blocks 7, one ends of the two connecting blocks 7 far away from the rotating rod 10 are fixedly connected with a display 17, the top of the cushion block 11 is fixedly connected with a fixing box 13, the rotating rod 10 penetrates through the fixed box 13, the rack plate 23 is connected in the fixed box 13 in a sliding manner, the fixed block 21 is fixedly connected to the front end surface of the rack plate 23, a circular groove is formed in the surface of the fixed block 21, a circular cavity communicated with the circular groove is formed in the fixed block 21, a threaded rod 19 is inserted into the front side of the fixed box 13 in a threaded manner, a rotating disc 20 is connected in the circular cavity in a rotating manner, the threaded rod 19 is rotated by using the rotating handle 12 so as to drive the rotating disc 20 to rotate in the circular cavity, the rack plate 23 can be driven to move back and forth, the gear 18 can be driven to rotate by the rotating rod 10 so as to drive the display 17 to rotate, the angle of the display 17 can be adjusted, the practicability of the device is improved, a user can conveniently adjust the display 17 according to own preference, and the comfort of the user during working is improved, one end of the threaded rod 19 penetrates through the circular groove and is fixedly connected with the rotating disc 20, the other end of the threaded rod 19 is fixedly connected with the rotating handle 12, referring to fig. 3, the front-back horizontal distance from the rotating handle 12 to the center of the rotating rod 10 is smaller than the width of one half rectangular hole 4, a gear 18 fixedly sleeved on the outer side of the rotating rod 10 is arranged in the fixed box 13, the width of the gear 18 is equal to the length of the rack plate 23, and the gear 18 and the rack plate 23 are in meshed transmission connection.

Referring to fig. 2 and 3, both the left and right end surfaces of the inner side wall of the fixed box 13 are provided with sliding grooves, the inside of each sliding groove is slidably connected with a sliding plate 22 adapted thereto, the opposite sides of the two sliding plates 22 are fixedly connected with a rack plate 23, and the sliding plates 22 and the sliding grooves cooperate to limit the rack plate 23, so that the rack plate 23 can perform a balanced and stable linear movement.

Referring to fig. 2, the lifting mechanism includes a screw rod 6 and a motor 9, the lower side of the inner wall of the rectangular hole 4 is symmetrically provided with a groove, the inner top wall of the groove is rotationally connected with the screw rod 6, the bottom end surface of the storage box 3 is fixedly connected with a motor 9 for driving the screw rod 6 to rotate, the right side of the screw rod 6 is provided with a slide rod 16, the slide rod 16 limits the rotating force of the lifting plate 14, so that the lifting plate 14 stably moves up and down in a straight line, the outer side of the screw rod 6 is in threaded connection with the lifting plate 14, one end of the lifting plate 14 far away from the screw rod 6 is in sliding connection with the outer side of the slide rod 16, one end of the supporting block 8 far away from the rotating rod 10 is fixedly connected with the top end surface of the lifting plate 14, the motor 9 is turned on to drive the screw rod 6 to rotate, the screw rod 6 is driven to move upwards, and accordingly the display 17 is driven to move upwards to the upper side of the workbench 1 through the rectangular hole 4, and the display 17 can be used for storage of the storage box 3 when the display 17 is not needed.

Referring to fig. 2, the inner side wall of the storage box 3 is symmetrically provided with a limiting chute 15, two ends of the lifting plate 14 are slidably connected with the limiting chute 15, the limiting chute 15 limits two ends of the lifting plate 14, so that the balance stability of the lifting plate 14 is further improved, and the balance stability of the display 17 is indirectly improved.

Referring to fig. 1, a cover plate 5 is installed at the top of the workbench 1, the cover plate 5 is connected with the surface of the workbench 1 through two hinges, the cover plate 5 is used for closing the rectangular hole 4, dust is prevented from entering the storage box 3 through the rectangular hole 4, a handle rod is fixedly connected to the front side of the top of the cover plate 5, and the cover plate 5 is conveniently opened due to the design of the handle rod, so that the use is more convenient.

The implementation principle of the embodiment of the utility model is as follows: the motor 9 is started to rotate to drive the screw rod 6 to rotate, the screw rod 6 rotates to drive the lifting plate 14 to move upwards, thereby drive the display 17 to move upwards and move to the upper part of the workbench 1 through the rectangular hole 4, the rotating handle 12 is utilized to rotate the threaded rod 19, thereby drive the rotating disc 20 to rotate in the circular cavity, and then the rack plate 23 can be driven to move back and forth, the rack plate 23 can be driven to move back and forth to rotate the gear 18, the gear 18 can drive the rotating rod 10 to drive the display 17 to rotate, thereby the angle adjustment of the display 17 can be carried out, the practicability of the device is improved, the display 17 can be conveniently adjusted according to own preference by a user, and the comfort of the user during working is improved.

The above embodiments are not intended to limit the scope of the present utility model, so: all equivalent changes in structure, shape and principle of the utility model should be covered in the scope of protection of the utility model.

Claims

1. Terminal equipment for a call center, comprising a workbench (1), characterized in that: the four corners of the bottom end surface of the workbench (1) are fixedly connected with supporting legs (2), rectangular holes (4) are formed in the top end surface of the workbench (1), a storage box (3) is fixedly connected to the corresponding part of the bottom end surface of the workbench (1) and the rectangular holes (4), a lifting mechanism is arranged in the storage box (3), a cushion block (11) is fixedly connected to the top of the lifting mechanism, supporting blocks (8) fixedly connected with the lifting mechanism are arranged on two sides of the cushion block (11), a rotating rod (10) is rotatably connected between the two supporting blocks (8), connecting blocks (7) are symmetrically and fixedly connected to the outer sides of the rotating rod (10), one end of each connecting block (7) far away from the rotating rod (10) is fixedly connected with a display (17), the top of each cushion block (11) is fixedly connected with a fixed box (13), each rotating rod (10) penetrates through each fixed box (13), a rack plate (23) is slidably connected in each fixed box (13), a fixed block (21) is fixedly connected to the front end face of each rack plate (23), a circular groove is formed in the surface of each fixed block (21), a circular cavity communicated with the circular groove is formed in each fixed block (21), a threaded rod (19) is inserted into the front side of each fixed box (13) in a threaded mode, the inside rotation of circular cavity is connected with rolling disc (20), round groove and with rolling disc (20) fixed connection are run through to the one end of threaded rod (19), and the other end fixedly connected with of threaded rod (19) rotates handle (12), the inside of fixed box (13) is provided with gear (18) of fixed cup joint in rolling rod (10) outside.

2. A terminal device for a call center according to claim 1, characterized in that: the sliding grooves are formed in the left end face and the right end face of the inner side wall of the fixed box (13), the sliding plates (22) which are matched are connected in a sliding mode in the sliding grooves, and two opposite side faces of the sliding plates (22) are fixedly connected with the rack plate (23).

3. A terminal device for a call center according to claim 1, characterized in that: the width of the gear (18) is equal to the length of the rack plate (23), and the gear (18) is in meshed transmission connection with the rack plate (23).

4. A terminal device for a call center according to claim 1, characterized in that: elevating system includes lead screw (6) and motor (9), the recess has been seted up to the inner wall downside symmetry of rectangular hole (4), the interior roof of recess rotates and is connected with lead screw (6), the bottom face fixedly connected with of containing box (3) is used for driving lead screw (6) pivoted motor (9), the right side of lead screw (6) is provided with slide bar (16), lifter plate (14) have been cup jointed to the outside screw thread of lead screw (6), just the one end that lifter plate (14) kept away from lead screw (6) slides and cup joints in the outside of slide bar (16), the one end that lifter plate (14) were kept away from to supporting shoe (8) is fixedly connected with top face of lifter plate (14).

5. A terminal device for a call center according to claim 4, characterized in that: limiting sliding grooves (15) are symmetrically formed in the inner side wall of the storage box (3), and two ends of the lifting plate (14) are slidably connected with the limiting sliding grooves (15).

6. A terminal device for a call center according to claim 1, characterized in that: the top of workstation (1) is installed apron (5), the top front side fixedly connected with handle pole of apron (5).