CN219152894U - Robot employee who guides government affairs and civil service by oneself - Google Patents

Robot employee who guides government affairs and civil service by oneself Download PDF

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Publication number
CN219152894U
CN219152894U CN202223610946.9U CN202223610946U CN219152894U CN 219152894 U CN219152894 U CN 219152894U CN 202223610946 U CN202223610946 U CN 202223610946U CN 219152894 U CN219152894 U CN 219152894U
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China
Prior art keywords
government
cabinet body
host
service
screen
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Active
Application number
CN202223610946.9U
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Chinese (zh)
Inventor
黄健
芮沁
王斌
刘方勇
王丁
黄海睿
周俊杰
黄一洋
刘娟
朱学亮
李伟坪
梁婉军
许春燕
张建钦
邹国辉
李冬
芮晓佳
庞品
农富勇
胡书环
苏新云
刘浔
马塬凯
樊嵘
张静婷
王梦圆
夏海逸
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
China United Television Co ltd
Shenzhen Radio And Television Digital Technology Co ltd
Shenzhen Tianqing Digital Co ltd
Original Assignee
Shenzhen Tianqing Digital Co ltd
China United Television Co ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Application filed by Shenzhen Tianqing Digital Co ltd, China United Television Co ltd filed Critical Shenzhen Tianqing Digital Co ltd
Priority to CN202223610946.9U priority Critical patent/CN219152894U/en
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Publication of CN219152894U publication Critical patent/CN219152894U/en
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    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02DCLIMATE CHANGE MITIGATION TECHNOLOGIES IN INFORMATION AND COMMUNICATION TECHNOLOGIES [ICT], I.E. INFORMATION AND COMMUNICATION TECHNOLOGIES AIMING AT THE REDUCTION OF THEIR OWN ENERGY USE
    • Y02D10/00Energy efficient computing, e.g. low power processors, power management or thermal management

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  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The utility model is suitable for the technical field of government service, and provides a robot employee capable of guiding government affairs and civil service by self, which comprises a cabinet body, wherein the whole structure of the cabinet body is square column-shaped, a supporting leg is arranged at the bottom of the cabinet body, a top middle sealing plate is arranged on the top surface of the cabinet body, a cooling fan is arranged adjacent to the top middle sealing plate, an opening with a triangular section is arranged on the middle upper part of the cabinet body towards the rear side, a screen frame is arranged on the opening, a holographic glass screen is arranged on the screen frame, an included angle between the holographic glass screen and the top surface of the cabinet body is 45-50 degrees, a touch screen is arranged at the lower part of the holographic glass screen, an identity reading identification area and a social security reading identification area are respectively arranged at two sides of the touch screen, a fingerprint collector is arranged below the touch screen, a paper outlet groove is arranged below the fingerprint collector, and a split door which is separated vertically is arranged on the back side of the cabinet body. The intelligent control system is simple to operate, automatic to control, high in intelligent degree, high in practicality, low in cost and convenient to popularize.

Description

Robot employee who guides government affairs and civil service by oneself
Technical Field
The utility model belongs to the technical field of self-service, and particularly relates to a robot employee for self-service government affairs and civil service.
Background
Along with the development of economy, the life rhythm of people is accelerated, and the requirements of people on life quality are also higher and higher, so that the development of service industry needs to keep up with the living needs of people; although a plurality of government affair halls exist at present, the current government affair robots are single in function and generally only have a welcome function and a simple display screen indication function, so that the office is not greatly helped.
Along with the rapid development of society and the continuous evolution of internet technology, intelligent terminal equipment appears, and the Internet plus is combined with government affair service, so that a novel service mode of Internet plus government affair service is provided, and government affair service is provided for the masses. Most of government robots commonly existing in the market at present are hall-type government robots, mainly provide hall-type service functions such as intelligent consultation, business handling, intelligent navigation and the like, and a screen in front of the hall-type government robots can assist masses in carrying out business consultation or handling, and meanwhile, the hall-type government robots also have functions such as voice and the like for interaction.
Although some government affair halls have government affair robots to assist in handling a lot of related services, when related services relatively responsible and verified by multiple parties are involved, the related services are generally handled in windows in a queuing form, and due to limited windows for handling the services and limited staff for handling the services, the efficiency of handling the services is extremely low, and the rapid handling of more people cannot be satisfied, so that queuing phenomenon is generated, a great amount of time is wasted for the handling staff, and the service quality is affected.
Disclosure of Invention
The utility model aims to provide a robot employee capable of guiding government affairs and civil service by self-service, and aims to solve the technical problems.
The utility model is realized in such a way that the robot employee for self-service government affairs and folk life service is guided, the robot employee for self-service government affairs and folk life service comprises a cabinet body, the whole structure of the cabinet body is square column, the bottom of the cabinet body is provided with supporting feet, the top surface of the cabinet body is provided with a top middle sealing plate, adjacent positions of the top middle sealing plate are provided with cooling fans, the middle upper part of the cabinet body is provided with an opening with a triangular section towards the rear side, the opening is provided with a screen frame, the screen frame is provided with a holographic glass screen, the included angle between the holographic glass screen and the top surface of the cabinet body is 45-50 degrees, the lower part of the holographic glass screen is provided with a touch screen, two sides of the touch screen are respectively provided with an identity reading identification area and a social security reading identification area, the lower part of the touch screen is provided with a fingerprint collector, the lower part of the fingerprint collector is provided with a paper outlet groove, and the back side of the cabinet body is provided with a vertically separated opposite door.
The utility model further adopts the technical scheme that: the included angle between the holographic glass screen and the top surface of the cabinet body is 48 degrees.
The utility model further adopts the technical scheme that: the cabinet is characterized in that a host bracket is arranged at the bottom in the cabinet body, a printing support is arranged above the host bracket, stand columns are arranged on two sides of a back side door of the cabinet body, a power strip, a power supply and an idle sliding rail are arranged on the stand columns, and data lines are bound on the stand columns.
The utility model further adopts the technical scheme that: the host computer bracket is provided with a government affair host computer, and the government affair host computer is in communication connection with the holographic glass screen.
The utility model further adopts the technical scheme that: the printing support is provided with a guide rail, the guide rail is provided with a fixed plate, a printer is arranged on the fixed plate, and the printer is connected with the government host through a data line for communication.
The utility model further adopts the technical scheme that: the cabinet is characterized in that an information acquisition device is further arranged in the cabinet body, and the output end of the information acquisition device is connected with the input end of the government host.
The utility model further adopts the technical scheme that: the information acquisition device comprises a fingerprint acquisition device, a network camera, a binocular camera, a microphone, an identity card acquisition device and a social security card acquisition device, wherein the output end of the fingerprint acquisition device, the output end of the network camera, the output end of the binocular camera, the output end of the microphone, the output end of the identity card acquisition device and the output end of the social security card acquisition device are respectively connected with the input end of the government host.
The beneficial effects of the utility model are as follows: compact structure, convenient operation, multiple functional, whole appearance is pleasing to the eye, can accelerate government affairs and handle speed, improves the efficiency of handling work, practices thrift the time of handling work, improves quality of service, has practicality and the universality of use. The operation is simple, the automation control is realized, the intelligent degree is high, the practicability is high, the cost is saved, and the popularization is convenient; the business can be handled independently without manual assistance, complete self-service business handling is realized, intelligent voice recognition is realized, various businesses are flexibly handled, and convenience and rapidness are realized.
Drawings
Fig. 1 is a schematic diagram of the overall structure of a robot employee according to an embodiment of the present utility model.
Fig. 2 is a schematic back view of a robotic employee provided by an embodiment of the present utility model.
Detailed Description
Embodiments of the present utility model are described in detail below, examples of which are illustrated in the accompanying drawings, wherein like or similar reference numerals refer to like or similar elements or elements having like or similar functions throughout. The embodiments described below by referring to the drawings are illustrative and intended to explain the present utility model and should not be construed as limiting the utility model.
In the description of the present utility model, it should be understood that the terms "length," "width," "upper," "lower," "front," "rear," "left," "right," "vertical," "horizontal," "top," "bottom," "inner," "outer," and the like indicate orientations or positional relationships based on the orientation or positional relationships shown in the drawings, merely to facilitate describing the present utility model and simplify the description, and do not indicate or imply that the devices or elements referred to must have a specific orientation, be configured and operated in a specific orientation, and therefore should not be construed as limiting the present utility model. Furthermore, in the description of the present utility model, the meaning of "a plurality" is two or more, unless explicitly defined otherwise.
Fig. 1 and 2 show a robot employee for government and civil service, which is provided by the utility model, the robot employee for government and civil service comprises a cabinet body 10, a government host, a printing module, a display module and an information acquisition module, wherein the government host and the printing module are respectively arranged at the lower part in the cabinet body 10, the printing module is arranged on a bracket and above the government host, the government host is also arranged on a bracket, the printing module can slide in the cabinet body 10, the printing module is arranged on a printing output serial port or a USB interface of the government host through a connection data line, the display module is arranged at the front end of the upper part of the cabinet body, the inclination angle is more convenient for a user to read display content and operate according to guidance, the top surface and the display screen form an included angle of 45-50 DEG, the optimal angle is 48 DEG, the display module is connected with the government host through the display module, after the user performs corresponding operation through the display module, the information host is also arranged on the bracket, the information acquisition module can slide in the cabinet body 10, the information acquisition module can be arranged at the front end of the cabinet body through a connection data line, the information acquisition module can verify that the information is required by the user, the user can acquire relevant information through the information acquisition of the related to the acquired by the user, the information can verify the information through the acquired by the user, and the related to the information, and the information can verify the information, and the government affair host is in communication connection with the government affair service system.
The printing module comprises a printer, a printing support, a guide rail and a fixed disk, wherein the printing support is arranged in the cabinet body 10, the guide rail capable of sliding back and forth is arranged on the printing support, the fixed disk capable of placing the printer is arranged on the guide rail through a bolt, so that the fixed disk is stable on the guide rail, and the printer is arranged on the fixed disk and is in communication connection with a government host through a printing data line.
The cabinet body 10 is internally provided with an information acquisition module, the information acquisition module comprises a plurality of identity confirmation acquisition units such as a camera acquisition unit, an identity card acquisition unit, a fingerprint acquisition unit, an audio acquisition unit, a social security card acquisition unit and the like, each of the plurality of the identity confirmation acquisition units can complete corresponding identity information confirmation, and whether an operator is the operator is operating through the acquired related information and the information in the server database is verified, so that two or more information confirmation needs to be adopted, and the output end of the camera acquisition unit, the output end of the identity card acquisition unit, the output end of the fingerprint acquisition unit, the output end of the audio acquisition unit and the output end of the social security card acquisition unit are respectively connected with the input end of the government host.
The camera shooting acquisition unit comprises a network camera and a binocular camera, and the network camera and the binocular camera are respectively arranged at the front end of the upper part of the cabinet body and are adjacently arranged. The method comprises the steps of carrying out double information acquisition on an operator by using a double camera, acquiring face information by one user, and verifying information in a database after relevant information is extracted by an internally arranged optical processing algorithm by using iris information of eyes, so that the identity information of the operator is confirmed to be consistent with the acquired information.
The identity card acquisition unit comprises a card reading coil and an identity control box, wherein the card reading coil is arranged on the identity control box, the identity control box is arranged in the middle of the cabinet body, and the output end of the card reading coil is connected with the input end of the government host. And reading the identity card information of the operator, calling the relevant information corresponding to the identity card information, carrying out relevant verification on the information and the information in the database, and carrying out subsequent relevant operation.
The fingerprint acquisition unit comprises a fingerprint acquisition screen and a fixing clamp, wherein the fingerprint acquisition screen is arranged on the fixing clamp, the fixing clamp is installed on the cabinet body through clamping or screw connection, and the output end of the fingerprint acquisition screen is connected with the input end of the government host.
The audio acquisition unit comprises a microphone and an array frame, the microphone is arranged on the array frame, the array frame is arranged on the upper portion of the cabinet main body, and the output end of the microphone is connected with the input end of the government host.
The social security card acquisition unit comprises a card reader and a control box, wherein the card reader is arranged on the control box, the control box is arranged on the cabinet body, a high-speed shooting instrument is arranged below the control box, reflecting covers are respectively arranged on the front side and the rear side of the high-speed shooting instrument, and the output end of the high-speed shooting instrument is connected with the input end of the government host.
The display module adopts a touch display screen.
The bottom surface of the cabinet body 10 is provided with at least four supporting feet 70, and the supporting feet adopt adjustable supporting feet 70; the top surface of the cabinet body 10 is provided with a fan heater.
Still be provided with the idle slide rail that opens in cabinet body 10, be provided with the idle slide rail that opens on the idle slide rail, the constraint has the data connecting wire on the side in cabinet body 10, and the data connecting wire passes through the bandage and is bound on the pillar, and the back of cabinet body 10 bottom is two to open the door structure, opens the back door, can all drag out printer and host computer through the slide rail, just so can conveniently maintain and maintain. The upper part of the printer is provided with an Ethernet high-speed shooting instrument, the high-speed shooting instrument is covered with a reflecting cover, and the upper cabinet body of the reflecting cover is respectively provided with a card interface for installing a control box for identification of an identity card and a social security card.
The robot employee comprises a cabinet body 10, a supporting leg 70 for supporting the cabinet body is arranged at the bottom of the cabinet body 10, the supporting leg 70 can be used for fine adjustment when the ground is uneven, so that the cabinet body 10 can be stable, the front lower part of the cabinet body 10 presents an arc transition slightly protruding forward, an opening with a triangular section is formed at the position of the middle upper part from bottom to top, a holographic glass screen 20 is arranged on the opening, a touch screen 40 is arranged at the lower part of the holographic glass screen 20, an identity card identification area and a social security card identification area are respectively arranged at two sides of the touch screen, a fingerprint collector 50 is arranged below the touch screen 40, a printing paper outlet groove 60 is arranged below the fingerprint collector, a side glass 30 is vertically arranged at the opening of the cabinet body 10, an installation clamping plate is arranged at the top of the side glass 30, a cushion block is arranged at the top side of the holographic glass screen, an adjacent network camera and a binocular camera are respectively arranged at the front end of the upper part of the cabinet body, a microphone array is arranged beside the camera, a microphone for receiving sound is arranged on the microphone array, the output end of the microphone is connected with the audio input end of the government host, a top middle sealing plate is arranged at the top surface of the cabinet body, and two fan heating fans are arranged beside the top middle sealing plate; the bottom in the cabinet body is provided with a host bracket, the government affair host is arranged on the host bracket, a printing bracket is arranged above the host bracket, a guide rail is arranged on the printing bracket, a fixed plate is arranged on the guide rail, a printer is arranged on the fixed plate and is connected with the government affair host through a data line for communication connection, the printer right corresponds to a paper outlet groove arranged at the side after being pushed in place through the guide rail, a reflector of a high-speed image is arranged above the paper outlet groove, an identity card assembly control box and a social security card assembly control box are respectively clamped above the reflector, the identity card information reader and the social security card information reader are respectively installed in the control box, the output ends of the two readers are respectively connected with the input end of the government host, a sound box is also installed beside the control box, the input end of the sound box is connected with the audio output end of the government host, split doors are arranged on the back surface of the cabinet body, upright posts are respectively arranged on the two sides of the inner side of the cabinet body, an empty opening sliding rail and a power supply which are installed to be empty are respectively arranged on the upright posts, various data lines are uniformly charged and bound on the upright posts, and a power strip is also arranged on the upright posts to take electricity through the power strip so that the whole robot employee works.
The foregoing description of the preferred embodiments of the utility model is not intended to be limiting, but rather is intended to cover all modifications, equivalents, and alternatives falling within the spirit and principles of the utility model.

Claims (7)

1. A robot employee who guides government and civil service by oneself, characterized in that: the utility model provides a self-service guide government affairs and domestic service's robot employee includes the rack body, the overall structure of rack body becomes square cylindricality the bottom of rack body is equipped with the supporting legs, the top surface of rack body is equipped with in the top shrouding, the adjacent position of shrouding is equipped with radiator fan in the top, the well upper portion of rack body is equipped with the opening that the cross-section is triangle-shaped to the rear side, be equipped with the screen frame on the opening, be equipped with holographic glass screen on the screen frame, the contained angle is 45-50 between holographic glass screen and the rack body top surface, the lower part of holographic glass screen is equipped with the touch-control screen, the both sides of touch-control screen are identity reading identification zone and social security reading identification zone respectively, the below of touch-control screen is equipped with fingerprint collector, the below of fingerprint collector is equipped with out the paper groove, the back side of rack body is equipped with the split door from top to bottom.
2. The robotic employee for self-guided government and civil service of claim 1 wherein the holographic glass screen is at an angle of 48 ° to the top surface of the cabinet body.
3. The robot employee who guides government affairs and civil service by oneself according to claim 2, wherein the internal bottom of rack is equipped with the host computer bracket, host computer bracket top is equipped with prints the support, the both sides of the back side door of rack body are equipped with the stand, be equipped with row's of inserting, power and idle slide rail on the stand, still ligature has the data line on the stand.
4. A robotic employee for self-service guidance of government and civil services according to claim 3, wherein a government host is provided on the host cradle, the government host being communicatively coupled to the holographic glass screen.
5. The robot employee who guides government affairs and civil service by self-help according to claim 4, wherein the printing support is provided with a guide rail, the guide rail is provided with a fixing plate, the fixing plate is provided with a printer, and the printer is connected with the government affair host through a data line for communication.
6. The robot employee who guides government affairs and civil service according to claim 5, wherein the cabinet body is further provided with an information collection device, and the output end of the information collection device is connected with the input end of the government affair host.
7. The robot employee who guides government affairs and civil service by oneself according to claim 6, wherein the information collecting device includes a fingerprint collector, a network camera, a binocular camera, a microphone, an identity card collector and a social security card collector, and the output end of the fingerprint collector, the output end of the network camera, the output end of the binocular camera, the output end of the microphone, the output end of the identity card collector and the output end of the social security card collector are respectively connected with the input end of the government affair host.
CN202223610946.9U 2022-12-30 2022-12-30 Robot employee who guides government affairs and civil service by oneself Active CN219152894U (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN202223610946.9U CN219152894U (en) 2022-12-30 2022-12-30 Robot employee who guides government affairs and civil service by oneself

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN202223610946.9U CN219152894U (en) 2022-12-30 2022-12-30 Robot employee who guides government affairs and civil service by oneself

Publications (1)

Publication Number Publication Date
CN219152894U true CN219152894U (en) 2023-06-09

Family

ID=86619551

Family Applications (1)

Application Number Title Priority Date Filing Date
CN202223610946.9U Active CN219152894U (en) 2022-12-30 2022-12-30 Robot employee who guides government affairs and civil service by oneself

Country Status (1)

Country Link
CN (1) CN219152894U (en)

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Date Code Title Description
GR01 Patent grant
GR01 Patent grant
TR01 Transfer of patent right
TR01 Transfer of patent right

Effective date of registration: 20240226

Address after: 518000, 4th Floor, Radio and Television Building, No.1 Pengcheng 1st Road, Fuxin Community, Lianhua Street, Futian District, Shenzhen City, Guangdong Province

Patentee after: Shenzhen Radio and Television Digital Technology Co.,Ltd.

Country or region after: China

Patentee after: Shenzhen Tianqing Digital Co.,Ltd.

Patentee after: CHINA UNITED TELEVISION Co.,Ltd.

Address before: 24th Floor, Radio and Television Building, No. 1 Pengcheng 1st Road, Fuxin Community, Lianhua Street, Futian District, Shenzhen, Guangdong 518000

Patentee before: CHINA UNITED TELEVISION Co.,Ltd.

Country or region before: China

Patentee before: Shenzhen Tianqing Digital Co.,Ltd.