CN218965426U

CN218965426U - Voice interaction device of intelligent customer service robot convenient to maintain

Info

Publication number: CN218965426U
Application number: CN202222982373.6U
Authority: CN
Inventors: 杜志尧; 杜晓君
Original assignee: Guangdong Botong Technology Service Co ltd
Current assignee: Guangdong Botong Technology Service Co ltd
Priority date: 2022-11-09
Filing date: 2022-11-09
Publication date: 2023-05-05
Anticipated expiration: 2032-11-09

Abstract

The utility model relates to the technical field of robots, in particular to a voice interaction device of an intelligent customer service robot convenient to maintain, which comprises the intelligent customer service robot, wherein the upper end of the intelligent customer service robot is fixedly connected with the voice interaction device, the front end of the voice interaction device is hinged with a cover plate, the upper end of the cover plate is fixedly connected with a fixed block, the left side and the right side of the front end of the fixed block are both slidingly connected with limiting blocks, the rear end of each limiting block is fixedly connected with a connecting rod, the rear end of each connecting rod is fixedly connected with a limiting shaft, the outer side of each limiting shaft is wound with an elastic spring, the right end of the intelligent customer service robot is fixedly connected with a supporting block, and when the intelligent customer service robot is used, the voice interaction device is independently arranged on the outer side through the arranged voice interaction device, the cover plate, the fixed block and the limiting shafts, and when the intelligent customer service robot is used for a long time, the cover plate is opened, and maintenance personnel can maintain components on the inner sides independently.

Description

Voice interaction device of intelligent customer service robot convenient to maintain

Technical Field

The utility model relates to the technical field of robots, in particular to a voice interaction device of an intelligent customer service robot convenient to maintain.

Background

The robot is a common name of an automatic control machine, the automatic control machine comprises all machines for simulating human behaviors or ideas and simulating other organisms, a plurality of classification methods and disputes exist on the definition of the robot in a narrow sense, some computer programs are even called robots, in the modern industry, the robots refer to artificial machine devices capable of automatically executing tasks to replace or assist human work, in the using process of intelligent customer service robots in the market, because voice interaction is frequently used, the equipment damage degree is higher, voice interaction equipment is positioned in the robot, the whole robot needs to be disassembled in maintenance, the engineering amount of the mode is huge, and maintenance work of maintenance personnel is increased.

Disclosure of Invention

The utility model aims to provide a voice interaction device of an intelligent customer service robot which is convenient to maintain, so as to solve the problem that the background technology is inconvenient to maintain.

In order to achieve the above purpose, the present utility model provides the following technical solutions:

the utility model provides a convenient intelligent customer service robot's that maintains pronunciation interactive installation, includes intelligent customer service robot, intelligent customer service robot's upper end fixedly connected with pronunciation interactive installation, the front end hinge joint of pronunciation interactive installation has the apron, the upper end fixedly connected with fixed block of apron, the equal sliding connection of front end left and right sides of fixed block has the stopper, the rear end fixedly connected with connecting rod of stopper, the rear end fixedly connected with spacing axle of connecting rod, the outside of spacing axle is around covering elastic spring, intelligent customer service robot's right-hand member fixedly connected with supporting shoe, the inboard rotation of supporting shoe is connected with the receipts sound wheat.

Preferably, the left side and the right side of the front end of the fixed block are provided with limit grooves, and the rear end of the fixed block is in sliding connection with the front end of the voice interaction device.

Preferably, the upper end of the outer side of the limiting shaft is fixedly connected with a limiting plate, the upper end of the elastic spring is fixedly connected with the lower end of the limiting plate, and the lower end of the elastic spring is fixedly connected with the inner side of the voice interaction device.

Preferably, the right end of the inner side of the intelligent customer service robot is fixedly connected with a motor, the tail end of a main shaft of the motor is fixedly connected with a rotating shaft, and a rotating ring is arranged on the outer side of the rotating shaft.

Preferably, the right end fixedly connected with of rotation circle is arc array setting connecting axle, the right-hand member of connecting axle is fixed connection with the left end upside of receiving the sound wheat, and receives the sound wheat and run through the supporting shoe.

Preferably, the upper side of the right end of the rotating shaft is rotationally connected with a limiting rod, the front end of the limiting rod is in sliding connection with the inner side of the rotating ring, the middle part of the right end of the rotating shaft is fixedly connected with a supporting rod, and the upper end of the supporting rod is fixedly connected with the lower end of the limiting rod.

Compared with the prior art, the utility model has the beneficial effects that:

1. according to the utility model, through the voice interaction device, the cover plate, the fixed block and the limiting shaft, when the equipment is used, the maintenance voice interaction device is independently arranged on the outer side, and when the equipment is used for a long time and needs to be maintained, the cover plate is opened, so that maintenance personnel can maintain the components on the inner side independently;

2. according to the utility model, through the arrangement of the sound receiving microphone, the motor, the rotating shaft, the rotating ring and the limiting rod, and through the arrangement of the sound receiving microphone capable of automatically rotating and the sound receiving microphone convenient for independent resetting when the device is used, the sound receiving microphone is moved forward when the device is used, so that the sound receiving microphone is closer to people, the sound receiving effect is improved, and the device is convenient for daily use of people.

Drawings

FIG. 1 is a schematic diagram of the overall structure of the present utility model;

FIG. 2 is a schematic view of the structure of FIG. 1A according to the present utility model;

FIG. 3 is a schematic view of the resilient spring of the present utility model in elevation and partially in cross-section;

FIG. 4 is a schematic view of the overall structure of the connecting rod;

FIG. 5 is a schematic view of the mounting structure of the motor of the present utility model;

fig. 6 is a schematic view of the installation structure of the support bar of the present utility model.

In the figure: the intelligent customer service robot comprises a 1-intelligent customer service robot body, a 2-voice interaction device, a 3-cover plate, a 4-fixed block, a 5-limiting groove, a 6-limiting block, a 7-connecting rod, an 8-limiting shaft, a 9-limiting plate, a 10-elastic spring, an 11-supporting block, a 12-sound receiving microphone, a 13-motor, a 14-rotating shaft, a 15-rotating ring, a 16-connecting shaft, a 17-limiting rod and an 18-supporting rod.

Detailed Description

The following description of the embodiments of the present utility model will be made clearly and completely with reference to the accompanying drawings, in which it is apparent that the embodiments described are only some embodiments of the present utility model, but not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the utility model without making any inventive effort, are intended to be within the scope of the utility model.

Referring to fig. 1-6, the present utility model provides a technical solution:

the utility model provides a convenient intelligent customer service robot's that maintains pronunciation interactive device, including intelligent customer service robot 1, intelligent customer service robot's 1 upper end fixedly connected with pronunciation interactive device 2, the front end hinge joint of pronunciation interactive device 2 has apron 3, apron 3's upper end fixedly connected with fixed block 4, the equal sliding connection of front end left and right sides of fixed block 4 has stopper 6, stopper 6's rear end fixedly connected with connecting rod 7, connecting rod 7's rear end fixedly connected with spacing axle 8, spacing axle 8's outside is around covering elastic spring 10, intelligent customer service robot 1's right-hand member fixedly connected with supporting shoe 11, the inboard rotation of supporting shoe 11 is connected with receipts sound wheat 12, spacing groove 5 has all been seted up to the front end left and right sides of fixed block 4, and the rear end of fixed block 4 is sliding connection with the front end of pronunciation interactive device 2, spacing plate 9's outside upper end fixedly connected with limiting plate 9, and elastic spring 10's upper end is fixed connection with the lower extreme of limiting plate 9, elastic spring 10's lower extreme is fixed connection with the inboard of pronunciation interactive device 2, the inside of connecting rod 7 is fixed connection, spacing device 2 is fixed connection, the outside is left and right side 5 is left and right side until the time to be perpendicular to the fixed connection of the stopper 6 when the time when the fixed block is required to be left side 6 is left side 5, can be opened to the outside the lateral surface device 6 alone, can be opened to the lateral surface device 6, the outside is left side 5 to the lateral surface 5, can be pushed down to the lateral surface 6, and the device is required to be opened to the lateral surface 6, and is convenient for the lateral device is left to be opened to the lateral device is left to be kept down to the lateral 6, and is left to the lateral device to be left to the lateral device to the lateral 6.

The inboard right-hand member fixedly connected with motor 13 of intelligent customer service robot 1, the terminal fixedly connected with axis of rotation 14 of main shaft of motor 13, the outside of axis of rotation 14 is provided with rotation circle 15, the right-hand member fixedly connected with of rotation circle 15 is arc array and sets up connecting axle 16, the right-hand member of connecting axle 16 is fixed connection with the left end upside of receiving microphone 12, and receiving microphone 12 runs through supporting shoe 11, the right-hand member upside rotation of axis of rotation 14 is connected with gag lever post 17, and the front end of gag lever post 17 is sliding connection with the inboard of rotation circle 15, the right-hand member middle part fixedly connected with bracing piece 18 of rotation axle 14, and the upper end of bracing piece 18 is fixed connection with the lower extreme of gag lever post 17, when using intelligent customer service robot 1, motor 13 takes place axis of rotation 14 clockwise rotation along with axis of rotation 14, support and spacing lever 7 makes its and axis of rotation 14 simultaneously according to rotation circle 15, rotation circle 15 will take place with receiving microphone 12 through connecting axle 16 in order to take place this, make people to take place to receive microphone 12 forward, the sound effect is more near.

The working flow is as follows: the utility model is an external power supply, when the device is used, the motor 13 at the inner side is started, the motor 13 carries the rotating shaft 14 to rotate along with the pointer, at the moment, the limiting rod 17 rotates clockwise along with the rotating shaft 14, the supporting rod 18 supports and limits the limiting rod 7, the limiting rod and the rotating shaft 14 simultaneously rotate according to the internal teeth of the rotating ring 15, the rotating ring 15 rotates the receiving microphone 12 with the receiving microphone 12 as the center of a circle through the connecting shaft 16, the receiving microphone 12 is moved forward, the receiving microphone is closer to people, the radio effect is improved, when the device is reset, the receiving microphone 12 is manually pushed downwards, the limiting rod 17 rotates to the central position according to the internal teeth of the rotating ring 15 to squeeze the supporting rod 18, the supporting rod 18 deforms, the rotating ring 15 is convenient to rotate independently, the rotating ring 15 is reset, the maintenance voice interaction device 2 is independently set up to the outer side, when the device is used for a long time, the limiting block 6 at the left end and the right end can be manually pushed downwards, at the moment, the limiting block 6 enables the limiting shaft 8 and the limiting plate 9 at the outer side to press the elastic spring 10 downwards through the connecting rod 7 at the rear end until the limiting block 6 moves to the lower end 5 to the limiting block 5, the limiting block 4 is pulled to the lower end of the limiting block 4, the device 4 can be opened independently, and the device 4 is fixed, and the device is convenient to be pulled to be opened independently, and the lower to the limiting block 4 is kept in the position at the lower end of the limiting block 4.

Although embodiments of the present utility model have been shown and described, it will be understood by those skilled in the art that various changes, modifications, substitutions and alterations can be made therein without departing from the principles and spirit of the utility model, the scope of which is defined in the appended claims and their equivalents.

Claims

1. The utility model provides a convenient intelligent customer service robot's that maintains pronunciation interaction device, includes intelligent customer service robot (1), its characterized in that: the intelligent customer service robot comprises a voice interaction device (2) fixedly connected with the upper end of an intelligent customer service robot (1), a cover plate (3) is hinged to the front end of the voice interaction device (2), a fixed block (4) is fixedly connected with the upper end of the cover plate (3), limiting blocks (6) are fixedly connected to the left side and the right side of the front end of the fixed block (4) in a sliding mode, a connecting rod (7) is fixedly connected to the rear end of the limiting block (6), a limiting shaft (8) is fixedly connected to the rear end of the connecting rod (7), an elastic spring (10) is wound on the outer side of the limiting shaft (8), a supporting block (11) is fixedly connected to the right end of the intelligent customer service robot (1), and a sound receiving microphone (12) is rotatably connected to the inner side of the supporting block (11).

2. The voice interaction device of an intelligent customer service robot convenient to maintain according to claim 1, wherein: limiting grooves (5) are formed in the left side and the right side of the front end of the fixed block (4), and the rear end of the fixed block (4) is in sliding connection with the front end of the voice interaction device (2).

3. The voice interaction device of an intelligent customer service robot convenient to maintain according to claim 1, wherein: the voice interaction device is characterized in that a limiting plate (9) is fixedly connected to the upper end of the outer side of the limiting shaft (8), the upper end of an elastic spring (10) is fixedly connected with the lower end of the limiting plate (9), and the lower end of the elastic spring (10) is fixedly connected with the inner side of the voice interaction device (2).

4. The voice interaction device of an intelligent customer service robot convenient to maintain according to claim 1, wherein: the intelligent customer service robot is characterized in that the right end of the inner side of the intelligent customer service robot (1) is fixedly connected with a motor (13), the tail end of a main shaft of the motor (13) is fixedly connected with a rotating shaft (14), and a rotating ring (15) is arranged on the outer side of the rotating shaft (14).

5. The voice interaction device of the intelligent customer service robot convenient to maintain according to claim 4, wherein: the right-hand member fixedly connected with of rotation circle (15) is arc array setting connecting axle (16), the right-hand member of connecting axle (16) is fixed connection with the left end upside of receiving sound wheat (12), and receives sound wheat (12) and run through supporting shoe (11).

6. The voice interaction device of the intelligent customer service robot convenient to maintain according to claim 4, wherein: the upper side of the right end of the rotating shaft (14) is rotationally connected with a limiting rod (17), the front end of the limiting rod (17) is in sliding connection with the inner side of the rotating ring (15), the middle part of the right end of the rotating shaft (14) is fixedly connected with a supporting rod (18), and the upper end of the supporting rod (18) is fixedly connected with the lower end of the limiting rod (17).