CN215298386U - Voice order receiving device - Google Patents

Abstract

The utility model discloses a pronunciation connect single ware, it is including connecing single ware main part, connect and be provided with voice module, print module and network module in the single ware main part, voice module with print module passes through network module is connected with remote service. The utility model discloses a voice receipt ware collects voice broadcast, order printing and network interaction function, and the system is more intelligent, and carrying and using of hardware equipment are more convenient, use this voice receipt ware can manage the online order of shop, and is more convenient and intelligent.

Description

Voice order receiving device

Technical Field

The utility model relates to an order management technical field especially relates to a pronunciation connect single ware.

Background

There are two types of current store order management systems, one is to install order management software on a terminal (PC, mobile phone or tablet, etc.) of the store. The software realizes the operations of automatic order receiving, automatic printing, voice broadcasting and other orders and the like. The other is to use a take-out order receiving device (integrated printer) to realize automatic order receiving, automatic printing and order reminding.

However, the two methods have the following problems:

1. the mode of installing order management software on the terminal requires a store to have hardware such as a computer and a mobile phone, and has the problems of complex use steps and high cost.

2. The intelligent order receiving device can work independently without depending on terminal equipment, and is low in cost and convenient to operate. However, the device is simple, no input device is provided, an interactive mode is lacked, and only simple functions can be realized. Complex functions still need to be operated on equipment such as computers or mobile phones.

3. The store order management system with low price, simple use and comprehensive functions is lacked.

SUMMERY OF THE UTILITY MODEL

The present invention aims at solving at least one of the technical problems in the related art to a certain extent. Therefore, the utility model provides a voice order receiving device which is simple to use and comprehensive in function.

In order to realize the technical effects, the utility model provides a technical scheme is:

the utility model provides a pronunciation connect single ware, its includes connects single ware main part, be provided with pronunciation module, print module and network module in the single ware main part, pronunciation module with print module passes through network module and remote service are connected.

As a preferred embodiment of the voice order taker, the voice module is a microphone or a speaker.

As a preferred implementation mode of the voice order acceptor, the printing module is a printer.

As a preferred implementation of the voice order taker, the network module is a WiFi module.

As a preferred embodiment of the voice order taker, the remote service is a cloud.

As a preferred embodiment of the voice order taker, the voice module is provided with a trigger button or is triggered to intercept by a specific voice trigger word, records a voice instruction and uploads the voice instruction to the remote service through the network module.

Due to the adoption of the technical scheme, make the utility model discloses can have following beneficial effect: the utility model discloses a voice receipt ware collects voice broadcast, order printing and network interaction function, and the system is more intelligent, and carrying and using of hardware equipment are more convenient, use this voice receipt ware can manage the online order of shop, and is more convenient and intelligent.

Drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings needed to be used in the description of the embodiments will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art to obtain other drawings without creative efforts.

Fig. 1 is a block diagram of a voice order receiving device according to an embodiment of the present invention.

Fig. 2 is a message reminding sequence diagram of a method for performing store online order management by using the voice order taker according to an embodiment of the present invention.

Fig. 3 is a sequence diagram of voice response of a method for performing store online order management by using the voice order taker according to an embodiment of the present invention.

Detailed Description

In order to make the aforementioned objects, features and advantages of the present invention comprehensible, embodiments accompanied with figures are described in detail below.

In the following description, numerous specific details are set forth in order to provide a thorough understanding of the present invention, but the present invention may be practiced in other ways than those specifically described herein, and thus the present invention is not limited by the specific embodiments disclosed below.

Firstly refer to fig. 1, for the utility model discloses the pronunciation connects the component drawing of single ware, as shown in the figure, this pronunciation connects single ware mainly includes one connects single ware main part, should connect and be provided with voice module 11, print module 12 and network module 13 in the single ware main part, and this voice module 11 and this print module 12 are connected with remote service through this network module 13, realize pronunciation and connect single ware and remote service's interaction.

The voice module 11 may adopt a microphone or a speaker, or a combination of a microphone and a speaker, and the number may be determined according to the specific situation. Preferably, the voice module 11 is provided with a trigger button or detects by triggering a specific voice trigger word, and has a function of recording a voice command spoken by a user. Preferably, the voice module 11 may use voice wake-up technology to trigger interception by a specific voice trigger word, such as matching a specific audio or text word using an open source algorithm, or matching a local wake-up word using a three-party voice recognition chip.

The voice module 11 is in a standby state in real time, a user can use a trigger button or a specific voice trigger word to trigger the voice interception function of the voice module 11, and the voice module 11 records the voice spoken by the user and uploads the voice to a remote service through the network module 13. Further, after receiving the voice uploaded by the voice module 11, the remote service may perform voice recognition and semantic analysis, determine whether the voice is a valid instruction, and directly return a specific prompt voice when the voice is determined to be an invalid instruction, if the instruction is invalid, and after receiving the returned prompt voice of the "instruction invalid" by the voice module 11, perform voice broadcast of "instruction invalid" to remind the user that the operation is unsuccessful; when the remote service judges that the received voice is a valid command, the corresponding interface is executed, data is returned to the voice order receiving device, the voice module 11 of the voice order receiving device broadcasts the returned data in a voice mode, and the printing module 12 prints the related data.

The speech recognition and semantic parsing performed by the remote service after receiving the speech uploaded by the speech module 11 may be performed by using a Natural Language Processing (NLP) technique to perform semantic parsing, extract keywords, and determine whether the keywords match a service interface tag (preset by the system).

The effective instruction is generally information inquiry (information inquiry such as what condition orders are, how many orders are and the like), order operation (order taking, active order returning, refund agreement and the like), commodity, store management (commodity getting on and off shelves, business state modification and the like) and the like.

For example, the voice asks how many orders are not made currently, after semantic analysis, the order statistical interface and the server execution interface are matched, and the parameters are that the order is not made currently at the specified time and the specified order state. And returning the inquired orders which meet the conditions.

For another example, after semantic analysis, the voice off-shelf xxx commodity is matched with a commodity off-shelf interface, and the server executes the interface, wherein the parameter is the xxx commodity. And returning the result of the operation of the lower shelf, wherein the commodity of the lower shelf xxx succeeds or the commodity of the lower shelf xxx fails.

For example, the business of the American group takeout channel is stopped by voice, after semantic analysis, the channel business interface and the server-side execution interface are matched, and the parameters are buying American group takeout and stopping business. And returning the result of the outage operation, wherein the outage fair is successfully sold or the outage fair is unsuccessfully sold.

The print module 12 may employ a printer. The number may be determined on a case by case basis.

The network module 13 may adopt a WiFi module, or a 4G antenna interface and a WiFi antenna interface for connecting an antenna to implement wireless data transmission.

The remote service may employ a cloud.

With reference to fig. 2, the timing diagram of message reminding of the method for managing the online order of the store by using the voice order taker according to the embodiment of the present invention is shown.

The online store order management method based on the intelligent voice technology mainly comprises the following steps:

establishing connection with a remote service through a network module by adopting the voice order receiving device;

the voice order receiving device receives order messages pushed by remote services in real time, calls the voice module to broadcast voice prompts, and calls the printing module to print order data.

Wherein, the remote service comprises the order receiver service and the voice service:

the order receiver service is used for establishing connection with the voice order receiver and sending the order message to the voice service;

the voice service is used for converting the received order message into voice and transmitting the voice back to the order receiver service;

the order receiver service sends the received voice and the order message to the voice order receiver, a voice module of the voice order receiver broadcasts voice content, and a printer prints order message data.

In brief, when the voice order receiving device is used, the voice order receiving device is started up, TCP long connection is established with the remote service, store data is transmitted to the remote service, and store login is achieved. The remote service pushes new orders and other messages to the voice order receiving device in real time, the voice order receiving device calls the voice module to broadcast voice prompts, and the printer module is called to print order data.

Further cooperate with fig. 3, for adopting the utility model discloses a voice response time chart of the method that the order ware carries out store on-line order management is received to pronunciation.

The voice module of the voice order receiving device also has the function of recording voice instructions, and the voice instructions can be uploaded to remote service through the network module;

after receiving the voice command, the remote service carries out semantic analysis and judges whether the voice command is an effective command or not;

if the voice module judges that the voice module is an invalid instruction, directly returning specific prompt voice to the voice module for invalid broadcasting;

if the instruction is judged to be valid, the voice instruction is executed, and the execution result is returned to the voice order receiving device.

Specifically, a voice module of the voice order receiving device is in a standby state in real time, and a key or a specific voice trigger word is used for triggering voice interception; the voice module records voice spoken by a user, uploads the voice to the order acceptor service, and generates the voice to the voice service for voice recognition and semantic understanding; the voice service returns the result of semantic analysis to the order taker service; the order receiver service judges the returned semantic analysis, judges whether the returned semantic analysis is a valid instruction, and directly returns specific prompt voice to a voice module of the voice order receiver to broadcast 'instruction invalidity' if the returned semantic analysis is an invalid instruction; if the instruction is judged to be valid, the order receiver service executes the corresponding interface and returns the data to the voice order receiver, a voice module of the voice order receiver broadcasts the returned data, and the printing module prints the related data.

Based on the embodiment of the utility model provides an order ware is connect in pronunciation can also obtain an order management system on store line based on intelligent voice technology, and it mainly includes an order ware main program, and the order ware main program of should connecting in the execution controls the order ware in above-mentioned embodiment to realize the order management method in above-mentioned embodiment. Specifically, the main program of the order acceptor is used for controlling the voice module, the printing module and the network module on the voice order acceptor to execute the order management method in the above embodiment. In short, the voice order taker is started, a TCP long connection is established between the main program of the order taker and the remote service, store data is transmitted to the remote service, and store login is achieved. The remote service pushes new orders and other messages to a main program of the order taker in real time, the main program of the order taker calls a voice module to broadcast voice prompt, and a printer module is called to print order data.

Similarly, it should be noted that in the preceding description of embodiments of the present application, various features are sometimes grouped together in a single embodiment, figure, or description thereof for the purpose of streamlining the disclosure and aiding in the understanding of one or more of the embodiments. This method of disclosure, however, is not intended to require more features than are expressly recited in the claims. Indeed, the embodiments may be characterized as having less than all of the features of a single embodiment disclosed above.

Although the present application has been described with reference to the present specific embodiments, it will be recognized by those skilled in the art that the foregoing embodiments are merely illustrative of the present application and that various changes and substitutions of equivalents may be made without departing from the spirit of the application, and therefore, it is intended that all changes and modifications to the above-described embodiments that come within the spirit of the application fall within the scope of the claims of the application.

The technology, shape and construction parts which are not described in detail in the present invention are all known technology.

Claims (4)

1. A voice order receiving device is characterized by comprising an order receiving device main body, wherein a voice module, a printing module and a network module are arranged on the order receiving device main body, and the voice module and the printing module are connected with a remote service through the network module; the voice module is a combination of a microphone and a loudspeaker, is provided with a trigger key or is triggered by a specific voice trigger word to intercept, records a voice instruction and uploads to the remote service through the network module.

2. The voice order acceptor according to claim 1, wherein the printing module is a printer.

3. The voice order acceptor according to claim 1, wherein the network module is a WiFi module.

4. The voice order taker according to claim 1 wherein the remote service is a cloud.

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