CN214675991U

CN214675991U - High-quality service user experience scoring device

Info

Publication number: CN214675991U
Application number: CN202120256735.6U
Authority: CN
Inventors: 刘娜; 曹俐莉; 曾毅
Original assignee: China National Institute of Standardization
Current assignee: China National Institute of Standardization
Priority date: 2021-01-29
Filing date: 2021-01-29
Publication date: 2021-11-09
Anticipated expiration: 2031-01-29

Abstract

The utility model discloses a device of grading is experienced to high-quality service user, including base, ware body, protection chamber, disinfection subassembly and the control assembly of grading, the base is the cavity structure setting, be equipped with opening and guide rail on the base, the base lateral wall is located to the opening, the base inside wall is located to the guide rail, the ware body of grading is located on the base, the disinfection subassembly slides and locates in the base, the protection chamber is located the base and is kept away from the lateral wall of open end, the control assembly is located the protection intracavity. The utility model belongs to the technical field of the device of grading, specifically indicate a high-quality service user experience device of grading convenient to client's disinfection.

Description

High-quality service user experience scoring device

Technical Field

The utility model belongs to the technical field of the device of grading, specifically indicate a device is graded to high-quality service user experience.

Background

In some banks or other service industries, in order to know the experience perception of customers, a scoring device is generally used, so that the service level is improved, but the existing scorers still have some defects in the use process: when the existing scoring device is used, various customers can indirectly contact with each other in a staggered way through the scoring device, and particularly, physiological damage is caused to the customers when new coronavirus is spread wantonly.

SUMMERY OF THE UTILITY MODEL

In order to solve the problem, the utility model provides a high-quality service user experience device of grading convenient to client's disinfection.

In order to realize the above functions, the utility model discloses the technical scheme who takes as follows: a user experience scoring device for high-quality service comprises a base, a scoring device body, a protection cavity, a disinfection assembly and a control assembly, wherein the base is of a hollow cavity structure, an opening and a guide rail are arranged on the base, the opening is formed in the side wall of the base, the guide rail is arranged on the inner side wall of the base, the scoring device body is arranged on the base, the disinfection assembly is arranged in the base in a sliding mode, the protection cavity is formed in the side wall, far away from the opening end, of the base, and the control assembly is arranged in the protection cavity; the disinfection component comprises a servo motor, a screw rod pair and a containing cavity, wherein the servo motor is arranged on the inner side wall of the protection cavity, one end of the screw rod is rotated to penetrate through the side wall of the base and is connected with the output end of the servo motor, the other end of the screw rod is rotated to be arranged on the side wall of the base, the screw rod pair is arranged on the screw rod, the containing cavity is slidably arranged on the guide rail, the top wall of the containing cavity is close to the end part of the containing cavity and is arranged on the bottom wall of the screw rod pair, the containing cavity is arranged in a cavity structure with an open top wall, and disinfection cotton and disinfection water are prevented in the containing cavity.

Further, the control assembly comprises a power module, a control module and a timer, the power module, the control module and the timer are arranged in the protective cavity in parallel, the power module is electrically connected with the control module, the timer is electrically connected with the control module to set a preset value of the timer, after a customer presses a scoring button, the control module controls the servo motor to rotate, the servo motor drives the lead screw to rotate, the lead screw drives the lead screw to slide in a pair mode, the lead screw drives the accommodating cavity to slide out of the opening in a pair mode, the customer can disinfect hands, after disinfection is finished, the timer reaches the preset value, signals are transmitted to the control module, the control module controls the servo motor to rotate in a reverse mode, and the accommodating cavity is accommodated in the base.

Further, the height of the accommodating cavity is equal to the height of the opening.

Further, be equipped with on the ware body of grading and mark button and display screen, the button of grading is equipped with the multiunit, the ware body lateral wall of grading is located to the display screen.

The utility model adopts the above structure to gain beneficial effect as follows: the utility model provides a pair of device easy operation is graded in high-quality service user experience, the mechanism is compact, and reasonable in design sets for the default of time-recorder, after client pressed the button of grading, control module control servo motor is rotatory, servo motor drives the lead screw rotatory, the lead screw drives the vice slip of lead screw, the vice drive of lead screw holds the chamber from the opening roll-off, client can disinfect to the hand, after the disinfection, after the time-recorder arrives the default, give control module with the signal transmission, control module control servo motor reverse rotation will hold in the chamber income base.

Drawings

Fig. 1 is a schematic view of the overall structure of a premium service user experience scoring device according to the present invention;

fig. 2 is the utility model relates to a high-quality service user experience device of grading's side view.

Wherein, 1, base, 2, mark ware body, 3, protection chamber, 4, disinfection subassembly, 5, control assembly, 6, opening, 7, guide rail, 8, servo motor, 9, lead screw, 10, the lead screw is vice, 11, hold the chamber, 12, power module, 13, control module, 14, time-recorder, 15, mark button, 16, display screen.

Detailed Description

The technical solution of the present invention will be described clearly and completely with reference to the accompanying drawings, and obviously, the described embodiments are some, but not all embodiments of the present invention. Based on the embodiments in the present invention, all other embodiments obtained by a person skilled in the art without creative work belong to the protection scope of the present invention.

In the description of the present invention, it should be noted that the terms "center", "upper", "lower", "left", "right", "vertical", "horizontal", "inner", "outer", and the like indicate orientations or positional relationships based on the orientations or positional relationships shown in the drawings, and are only for convenience of description and simplification of description, but do not indicate or imply that the device or element referred to must have a specific orientation, be constructed and operated in a specific orientation, and thus, should not be construed as limiting the present invention. Furthermore, the terms "first," "second," and "third" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance. The present invention will be described in further detail with reference to the accompanying drawings.

As shown in fig. 1-2, the utility model relates to a high-quality service user experience scoring device, which comprises a base 1, a scoring device body 2, a protective cavity 3, a disinfection component 4 and a control component 5, wherein the base 1 is arranged in a hollow cavity structure, the base 1 is provided with an opening 6 and a guide rail 7, the opening 6 is arranged on the side wall of the base 1, the guide rail 7 is arranged on the inner side wall of the base 1, the scoring device body 2 is arranged on the base 1, the disinfection component 4 is slidably arranged in the base 1, the protective cavity 3 is arranged on the side wall of the base 1 far away from the end of the opening 6, and the control component 5 is arranged in the protective cavity 3; disinfecting assembly 4 includes servo motor 8, lead screw 9, the vice 10 of lead screw and holds chamber 11, 3 inside walls in protection chamber are located to servo motor 8, the rotatory 1 lateral walls of base that runs through of 9 one end of lead screw just connects in servo motor 8 output, the rotatory 1 lateral walls of base that locate of the 9 other end of lead screw, lead screw pair 10 is located on lead screw 9, it slides and locates on guide rail 7 to hold chamber 11, hold chamber 11 roof and be close to the tip and locate the vice 10 diapalls of lead screw, it sets up for roof opening 6 cavity structures to hold chamber 11.

The control assembly 5 comprises a power module 12, a control module 13 and a timer 14, the power module 12, the control module 13 and the timer 14 are arranged in the protective cavity 3 in parallel, the power module 12 is electrically connected with the control module 13, and the timer 14 is electrically connected with the control module 13.

The height of the housing 11 is equal to the height of the opening 6.

Be equipped with on the ware body 2 of grading and mark button 15 and display screen 16, mark button 15 is equipped with the multiunit, 2 lateral walls of ware body are located to display screen 16.

During the specific use, place aseptic cotton and sterile water in holding chamber 11, set for the default of time-recorder 14, after the customer pressed grading button 15, control module 13 control servo motor 8 is rotatory, servo motor 8 drives the lead screw 9 rotatory, lead screw 9 drives the vice 10 slides of lead screw, the vice 10 drives of lead screw holds chamber 11 and follows the roll-off of opening 6, the customer can follow and holds the aseptic cotton of taking out in chamber 11, the disinfection is cleaned to the hand, after the disinfection, after time-recorder 14 to the default, give control module 13 with signal transmission, 8 reverse rotations of control module 13 control servo motor, will hold in 11 income bases in chamber 1.

The present invention and the embodiments thereof have been described above, but the description is not limited thereto, and the embodiment shown in the drawings is only one of the embodiments of the present invention, and the actual structure is not limited thereto. In summary, those skilled in the art should understand that they should not be limited to the embodiments described above, and that they can design the similar structure and embodiments without departing from the spirit of the invention.

Claims

1. A premium service user experience scoring device, characterized by: the automatic grading machine comprises a base, a grading device body, a protection cavity, a disinfection assembly and a control assembly, wherein the base is in a hollow cavity structure, the base is provided with an opening and a guide rail, the opening is formed in the side wall of the base, the guide rail is arranged on the inner side wall of the base, the grading device body is arranged on the base, the disinfection assembly is arranged in the base in a sliding mode, the protection cavity is formed in the side wall, far away from the opening end, of the base, and the control assembly is arranged in the protection cavity; the disinfection component comprises a servo motor, a lead screw pair and a containing cavity, wherein the servo motor is arranged on the inner side wall of the protection cavity, one end of the lead screw is rotated to penetrate through the side wall of the base and is connected with the output end of the servo motor, the other end of the lead screw is rotated to be arranged on the side wall of the base, the lead screw pair is arranged on the lead screw, the containing cavity is slidably arranged on the guide rail, the top wall of the containing cavity is close to the end part of the containing cavity and is arranged on the bottom wall of the lead screw pair, and the containing cavity is arranged in a cavity structure with an open top wall.

2. A premium service user experience scoring apparatus according to claim 1, wherein: the control assembly comprises a power supply module, a control module and a timer, wherein the power supply module, the control module and the timer are arranged in the protection cavity in parallel, the power supply module is electrically connected with the control module, and the timer is electrically connected with the control module.

3. A premium service user experience scoring apparatus according to claim 2, wherein: the height of the accommodating cavity is equal to that of the opening.

4. A premium service user experience scoring apparatus according to claim 3, wherein: the grading device is characterized in that a grading button and a display screen are arranged on the grading device body, a plurality of groups of grading buttons are arranged on the grading button, and the display screen is arranged on the side wall of the grading device body.