CN213637880U

CN213637880U - Telephone set for call center capable of effectively filtering noise

Info

Publication number: CN213637880U
Application number: CN202022186811.9U
Authority: CN
Inventors: 张勤学; 颜继雄
Original assignee: Guangzhou Falacloud Information Technology Co ltd
Current assignee: Guangzhou Falacloud Information Technology Co ltd
Priority date: 2020-09-29
Filing date: 2020-09-29
Publication date: 2021-07-06
Anticipated expiration: 2030-09-29

Abstract

The utility model discloses an effectively filter seat phone for call center of noise, including the microphone main part, the inside of microphone main part is provided with sealing spring, the inherent upper end that is located sealing spring of microphone main part is provided with sealing device, sealing device contains connecting pipe, lower baffle, overhead gage and soundproof cotton, install fixing device in the microphone main part, fixing device contains a board, No. two boards and four installation springs, be provided with the filtration sponge between a board and No. two boards. The utility model relates to a call center of effectively filtering noise is with fixed telephone, belong to the communication equipment field, through setting up sealing spring and sealing device, can isolate a large amount of noise, thus make the service personnel can hear the customer's sound clearly; through setting up the filter sponge, can prevent that a large amount of noise from passing through the microphone and transmitting to the customer to make the customer also can hear clearly service personnel's sound.

Description

Telephone set for call center capable of effectively filtering noise

Technical Field

The utility model relates to a communication equipment field, in particular to call center of effective filtration noise is with fixed telephone.

Background

The call center is a service organization composed of a batch of service personnel in a relatively centralized place, generally utilizes the computer communication technology to process the telephone inquiry from enterprises and customers, particularly has the capability of simultaneously processing a large number of incoming calls, also has the calling number display, can automatically distribute incoming calls to personnel with corresponding skills for processing, and can record and store all incoming call information; the call center is because need answer a large amount of calls to can produce a large amount of murmurs, will produce the influence to the quality of conversation when the mur is too big, can make service personnel can't hear customer's sound, also can have a large amount of murs simultaneously and pass through the microphone and transmit for the customer, make the customer also can't hear clearly service personnel's sound.

SUMMERY OF THE UTILITY MODEL

The main object of the utility model is to provide a call center of effectively filtering noise is with fixed telephone can effectively solve the problem among the background art.

In order to achieve the above purpose, the utility model adopts the following technical scheme:

the utility model provides an effectively filter call center of noise and use landline telephone, includes the microphone main part, the inside of microphone main part is provided with sealing spring, the inherent upper end that is located sealing spring of microphone main part is provided with sealing device, sealing device contains connecting pipe, lower baffle, overhead gage and soundproof cotton, install fixing device in the microphone main part, fixing device contains a board, No. two boards and four installation springs, be provided with the filtration sponge between a board and No. two boards.

Preferably, a handle groove has been seted up to the upper end of microphone main part, the hole of saying has been seted up on the right side inner wall in handle groove, the mounting groove has been seted up in the below that is located the hole of saying to the bottom in handle groove, two fixed orificess have been seted up to the symmetry on the left side inner wall of mounting groove, the upper end of microphone main part is provided with the earphone on the left side that is located the handle groove, the ring channel has been seted up in the outside of earphone, the annular chamber has been seted up to the bottom of ring channel.

Preferably, the sealing spring is disposed within the annular chamber.

Preferably, sealing device sets up in ring channel and annular chamber, the baffle setting is just being located the annular chamber at the lower extreme of connecting pipe down, the baffle setting is in sealing spring's upper end down, the overhead gage sets up in the upper end of connecting pipe and is being located the top of microphone main part, soundproof cotton sets up the upper end at the overhead gage.

Preferably, the fixing device is installed in the installation groove, two fixing columns are symmetrically arranged at the left end of the first plate, a first through hole is formed in the first plate, a second through hole is formed in the second plate, and the four installation springs are symmetrically arranged between the first plate and the second plate.

Preferably, four accommodating holes are symmetrically formed in the filter sponge, and the filter sponge is installed on the four mounting springs through the four accommodating holes.

Compared with the prior art, the utility model discloses following beneficial effect has:

by arranging the sealing spring and the sealing device, a large amount of noise can be isolated, so that service personnel can hear the sound of a client clearly; by arranging the filtering sponge, a large amount of noise can be prevented from being transmitted to the client through the microphone, so that the client can hear the sound of the service personnel; through setting up fixing device, can be convenient for filter the fixed of sponge.

Drawings

Fig. 1 is a schematic view of an overall structure of a base unit for a call center for effectively filtering noise according to the present invention;

fig. 2 is a schematic structural view of a microphone main body of a base unit for a call center for effectively filtering noise according to the present invention;

fig. 3 is a schematic structural view of the fixing device and the filtering sponge of the fixed telephone for the call center for effectively filtering noise according to the present invention;

fig. 4 is a schematic structural diagram of a sealing device and a sealing spring of a call center base unit for effectively filtering noise according to the present invention.

In the figure: 1. a microphone body; 2. a seal spring; 3. a sealing device; 4. a fixing device; 5. filtering the sponge; 6. a handle slot; 7. mounting grooves; 8. a fixing hole; 9. a microphone hole; 10. a handset; 11. an annular groove; 12. an annular cavity; 13. a receiving hole; 14. a connecting pipe; 15. a lower baffle plate; 16. an upper baffle plate; 17. sound insulation cotton; 18. a first board; 19. a second plate; 20. installing a spring; 21. a first through hole; 22. fixing a column; 23. and a second through hole.

Detailed Description

In order to make the technical means, creation features, achievement purposes and functions of the present invention easy to understand, the present invention is further described below with reference to the following embodiments.

In the description of the present invention, it should be noted that the terms "upper", "lower", "inner", "outer", "front end", "rear end", "both ends", "one end", "the other end" and the like indicate orientations or positional relationships based on the orientations or positional relationships shown in the drawings, and are only for convenience of description and simplification of description, but do not indicate or imply that the device or element to which the reference is made must have a specific orientation, be constructed in a specific orientation, and be operated, and thus, should not be construed as limiting the present invention. Furthermore, the terms "first" and "second" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance.

In the description of the present invention, it is to be noted that, unless otherwise explicitly specified or limited, the terms "mounted," "disposed," "connected," and the like are to be construed broadly, and for example, "connected" may be either fixedly connected or detachably connected, or integrally connected; can be mechanically or electrically connected; they may be connected directly or indirectly through intervening media, or they may be interconnected between two elements. The specific meaning of the above terms in the present invention can be understood in specific cases to those skilled in the art.

As shown in fig. 1-4, a base unit for a call center capable of effectively filtering noise includes a microphone body 1, a sealing spring 2 is disposed inside the microphone body 1, a sealing device 3 is disposed at an upper end of the sealing spring 2 in the microphone body 1, the sealing device 3 includes a connecting pipe 14, a lower baffle 15, an upper baffle 16 and soundproof cotton 17, a fixing device 4 is mounted on the microphone body 1, the fixing device 4 includes a first plate 18, a second plate 19 and four mounting springs 20, and a filter sponge 5 is disposed between the first plate 18 and the second plate 19.

In this embodiment, handle groove 6 has been seted up at the upper end of microphone main body 1, words hole 9 has been seted up on the right side inner wall of handle groove 6, mounting groove 7 has been seted up in the below that is located words hole 9 to the bottom in handle groove 6, two fixed orificess 8 have been seted up to the symmetry on the left side inner wall of mounting groove 7, the upper end of microphone main body 1 is provided with earphone 10 in the left side that is located handle groove 6, ring channel 11 has been seted up in the outside of earphone 10, ring channel 12 has been seted up to the bottom of ring channel 11.

In the present exemplary embodiment, a sealing spring 2 is provided in order to enable the sealing device 3 to effectively block noise, said sealing spring 2 being arranged in the annular chamber 12.

In the present embodiment, in order to facilitate filtering of a large amount of noise, a sealing device 3 is provided, the sealing device 3 is provided in the annular groove 11 and the annular chamber 12, a lower baffle 15 is provided at a lower end of the connection pipe 14 and in the annular chamber 12, the lower baffle 15 is provided at an upper end of the sealing spring 2, an upper baffle 16 is provided at an upper end of the connection pipe 14 and above the microphone body 1, and soundproof cotton 17 is provided at an upper end of the upper baffle 16.

In this embodiment, in order to fix the installation of filtering sponge 5, fixing device 4 is provided, and fixing device 4 is installed in mounting groove 7, and the left end symmetry of a board 18 is provided with two fixed columns 22, has seted up a through-hole 21 on a board 18, has seted up No. two through-holes 23 on a board 19, and four installation springs 20 symmetry set up between a board 18 and a board 19.

In this embodiment, in order to facilitate the filtering of a large amount of noise, the filter sponge 5 is provided, four accommodating holes 13 are symmetrically formed in the filter sponge 5, and the filter sponge 5 is installed on four mounting springs 20 through the four accommodating holes 13.

It should be noted that, the utility model relates to a call center of effective noise filtering uses the seat phone, when using, at first take up microphone main part 1, put sealing device 3 cover outside the ear, then press microphone main part 1 lightly, thus make sealing device 3 promote sealing spring 2 to shrink, sealing spring 2 also can push the effort to sealing device 3 reversely simultaneously, thus make soundproof cotton 17 and human body closely laminate, thus the effective noise of having obstructed; in the process of communication, the distant noise can be blocked, weakened and eliminated by the filtering sponge 5 in the fixing device 4, so that the noise is prevented from being transmitted to a client through the communication hole 9; when the filter sponge 5 and the fixing device 4 need to be disassembled, the first plate 18 is pushed to the second plate 19, so that the fixing columns 22 are separated from the fixing holes 8, and the filter sponge 5 and the fixing device 4 can be disassembled together.

The basic principles and the main features of the invention and the advantages of the invention have been shown and described above. It will be understood by those skilled in the art that the present invention is not limited to the above embodiments, and that the foregoing embodiments and descriptions are provided only to illustrate the principles of the present invention without departing from the spirit and scope of the present invention. The scope of the invention is defined by the appended claims and equivalents thereof.

Claims

1. A base unit for a call center for effectively filtering noise, comprising: including microphone main part (1), the inside of microphone main part (1) is provided with sealing spring (2), the upper end that is located sealing spring (2) in microphone main part (1) is provided with sealing device (3), sealing device (3) contain connecting pipe (14), lower baffle (15), go up baffle (16) and soundproof cotton (17), install fixing device (4) on microphone main part (1), fixing device (4) contain one number board (18), two number board (19) and four installation spring (20), be provided with between one number board (18) and two number board (19) and filter sponge (5).

2. A base unit for a call center effective for noise filtering as defined in claim 1, wherein: handle groove (6) have been seted up to the upper end of microphone main part (1), hole (9) have been seted up on the right side inner wall of handle groove (6), mounting groove (7) have been seted up in the below that is located hole (9) in the bottom of handle groove (6), two fixed orificess (8) have been seted up to the symmetry on the left side inner wall of mounting groove (7), the upper end of microphone main part (1) is provided with earphone (10) in the left side that is located handle groove (6), ring channel (11) have been seted up in the outside of earphone (10), ring channel (12) have been seted up to the bottom of ring channel (11).

3. A base unit for a call center effective for noise filtering as defined in claim 2, wherein: the sealing spring (2) is arranged in the annular cavity (12).

4. A base unit for a call center effective for noise filtering as defined in claim 3, wherein: sealing device (3) set up in ring channel (11) and annular chamber (12), baffle (15) set up down and be located annular chamber (12) at the lower extreme of connecting pipe (14), baffle (15) set up the upper end at sealing spring (2) down, overhead gage (16) set up in the upper end of connecting pipe (14) and in the top that is located microphone main part (1), soundproof cotton (17) set up the upper end at overhead gage (16).

5. The base unit for a call center for effectively filtering noise of claim 4, wherein: the fixing device (4) is installed in the installation groove (7), the left end of the first plate (18) is symmetrically provided with two fixing columns (22), the first plate (18) is provided with a first through hole (21), the second plate (19) is provided with a second through hole (23), and the four installation springs (20) are symmetrically arranged between the first plate (18) and the second plate (19).

6. A base unit for a call center effective to filter noise according to claim 5, wherein: four accommodating holes (13) are symmetrically formed in the filtering sponge (5), and the filtering sponge (5) is installed on four mounting springs (20) through the four accommodating holes (13).