CN213042337U - Queuing machine and queuing processing system for assisting epidemic situation prevention and control - Google Patents
Queuing machine and queuing processing system for assisting epidemic situation prevention and control Download PDFInfo
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- CN213042337U CN213042337U CN202021005951.5U CN202021005951U CN213042337U CN 213042337 U CN213042337 U CN 213042337U CN 202021005951 U CN202021005951 U CN 202021005951U CN 213042337 U CN213042337 U CN 213042337U
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Abstract
The utility model relates to a queuing machine and queuing processing system for assisting epidemic situation prevention and control, wherein the queuing machine comprises a cabinet body, a controller, a camera, an infrared body temperature detection unit, a touch screen, a storage box and a drive sheet, the touch screen is arranged at the upper end of the cabinet body, and the storage box is arranged on the cabinet body in a retractable manner and is used for storing protective articles; the infrared body temperature detection unit is used for detecting the body temperature of a user; the controller is used for prompting when the body temperature of the user is judged to exceed the normal body temperature range; the controller also receives the user picture acquired by the camera, performs image recognition, and controls the driving unit to open the storage box when judging that the user does not wear the protective article; and the controller is also used for generating queuing information according to the number-taking operation of the user on the touch screen. So, the machine of lining up can assist and carry out epidemic situation prevention and control, carries out the inspection that user's body temperature detected, protective object wore automatically, and the problem of inefficiency, extravagant manpower and materials when having avoided artifical the execution.
Description
Technical Field
The utility model relates to a machine field of lining up especially relates to a machine of lining up and processing system of lining up of supplementary epidemic situation prevention and control.
Background
With the continuous improvement of the living standard of people and the rapid development of the business, traffic and tourism industries, the development of epidemic diseases is also gradually globalized and complicated. The body temperature detection, the epidemic prevention measure inspection, the personnel control and tracking are carried out on the personnel at the entrance of public places such as banks, government offices and the like, and the method is particularly important for epidemic prevention and control work.
In order to meet the requirements of epidemic situation prevention and control, in the prior art, an independent security check personnel or body temperature detection equipment is generally arranged at an entrance of a place to detect the body temperature of entering personnel and perform other epidemic prevention check work.
At the entrance of a bank, a queuing machine is generally arranged to distribute the persons handling the business. Because the machine of lining up naturally sets up at the entrance, if the machine of lining up can provide the relevant function of epidemic situation prevention and control, will effectively reduce the shared human resource of epidemic situation prevention and control to can promote the efficiency of epidemic situation prevention and control work. However, the existing queuing machine can only meet the requirements of number taking, business handling and the like related to the handling of business, and does not have the function of epidemic situation prevention and control.
Therefore, a queuing machine which can help epidemic prevention and control is needed.
SUMMERY OF THE UTILITY MODEL
Therefore, it is necessary to provide a queuing machine and a queuing processing system for assisting epidemic situation prevention and control, aiming at the problem that the existing queuing machine only provides a number fetching function and cannot help epidemic situation prevention and control.
An embodiment of the application provides a queuing machine for assisting epidemic situation prevention and control, which comprises a cabinet body, a controller, a camera, an infrared body temperature detection unit, a touch screen, a storage box and a drive unit, wherein the camera, the infrared body temperature detection unit, the touch screen and the drive unit are connected with the controller; the touch screen is arranged at the upper end of the cabinet body, and the camera and the infrared body temperature detection unit are installed on the cabinet body and exposed out of the cabinet body; the storage box is arranged on the cabinet body in a foldable mode and used for storing protective articles;
the infrared body temperature detection unit is used for detecting the body temperature of the user in front of the queuing machine and transmitting the body temperature to the controller; the controller is used for judging whether the body temperature of the user exceeds a normal body temperature range or not, and prompting when the body temperature of the user is judged to exceed the normal body temperature range;
the camera is used for acquiring a user picture in front of the queuing machine; the controller receives the user picture acquired by the camera, performs image recognition, judges whether the user wears the protective article, and controls the driving unit to open the storage box when judging that the user does not wear the protective article;
the touch screen is used for receiving the number fetching operation of a user; and the controller is used for generating queuing information according to the number fetching operation of the user.
In some embodiments, the controller performs face recognition on the received user picture to obtain the identity information of the user, and associates the identity information of the user with the queuing information.
In some embodiments, the system further comprises an identity card recognizer for recognizing the identity card provided by the user to obtain the identity information of the user; the controller receives the identity information of the user acquired by the identity card recognizer and associates the identity information of the user with the queuing information.
In some embodiments, the system further comprises a bank card reader for identifying the bank card provided by the user and obtaining the identity information of the user.
In some embodiments, the multifunctional cabinet further comprises a printer, and the cabinet body is further provided with a ticket outlet; and the controller controls the printer to print the queuing information and output the queuing information from the ticket outlet when the queuing information is generated.
In some embodiments, the storage boxes are positioned adjacent to the ticket outlets one above the other and parallel to each other.
In some embodiments, the queuing machine comprises an operating mode and a standby mode, the queuing machine having a lower energy consumption in the standby mode; the queuing machine also comprises a distance sensor for detecting whether a user exists in front of the queuing machine, and when the user is detected, the queuing machine is triggered to enter a working mode; and when the user is not detected, triggering the queuing machine to enter a standby mode.
Another embodiment of the present application further provides a queuing processing system, which includes a queuing machine, a queuing processing server, and a plurality of service handling terminals, wherein the queuing machine and the service handling terminals are connected to the queuing processing server; the queuing machine is the queuing machine in any one of the embodiments;
the queuing processing server receives the queuing information sent by the queuing machine, acquires the working state of the service handling terminal, and distributes the service handling terminal for processing the queuing information according to the queuing information and the working state of the service handling terminal;
and the service handling terminal handles the service corresponding to the queuing information.
In some embodiments, the system further comprises a number caller connected to the queuing processing server, and when the queuing processing server allocates a service processing terminal to a queuing information, the number caller performs a number calling prompt.
In some embodiments, the system further comprises a trajectory tracking camera connected to the queuing processing server and configured to acquire a live picture and identify a movement trajectory of the user; and the queuing processing server receives and stores the moving track of the user, and associates the moving track of the user with the identity information of the user according to the synchronous queuing information.
Through setting up infrared body temperature detecting element on the machine of lining up, the user can automated inspection user's body temperature when getting the number, when judging the normal body temperature scope of surpassing, can indicate. Meanwhile, the queuing machine is provided with a camera, so that a user picture can be obtained, the picture can be analyzed, and whether the user wears protective articles or not can be identified; when the user is judged not to wear the protective article, the storage box is opened, and the protective article is provided for the user. So, the machine of lining up just can assist and carry out epidemic situation prevention and control, carries out the inspection that user's body temperature detected, protection article wore automatically, has avoided the problem of the inefficiency that exists, extravagant manpower and materials when carrying out the use artifically.
Drawings
FIG. 1 is a schematic diagram of a queuing machine according to an embodiment of the present application;
FIG. 2 is a schematic view of a queuing machine according to an embodiment of the present application from another perspective;
FIG. 3 is a schematic diagram of a queuing machine according to an embodiment of the present application when it opens storage;
FIG. 4 is a diagram illustrating an application scenario of a queuing system according to an embodiment of the present application;
FIG. 5 is a schematic diagram of a frame structure of a queuing machine according to an embodiment of the present application;
FIG. 6 is a schematic diagram of a frame structure of a queuing machine according to another embodiment of the present application;
fig. 7 is a schematic diagram of a framework structure of a queuing processing system according to an embodiment of the present application.
Detailed Description
In order to make the above objects, features and advantages of the present invention more clearly understood, the present invention will be described in detail with reference to the accompanying drawings and detailed description. In addition, the embodiments and features of the embodiments of the present application may be combined with each other without conflict.
Unless defined otherwise, all technical and scientific terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs. The terminology used herein in the description of the invention is for the purpose of describing particular embodiments only and is not intended to be limiting of the invention.
As shown in fig. 1-3 and fig. 5, an embodiment of the present application discloses a queuing machine 100 for assisting epidemic situation prevention and control, which at least includes a cabinet 101, a controller 110, a camera 120, an infrared body temperature detecting unit 130, a touch screen 140, a storage box 190 and a driving unit 180, wherein the camera 120, the infrared body temperature detecting unit 130, the touch screen 140 and the driving unit 180 are connected with the controller 110; the upper end of the cabinet body 101 is provided with the touch screen 140, and the camera 120 and the infrared body temperature detection unit 130 are installed on the cabinet body 101 and exposed out of the cabinet body 101; the storage box 190 is arranged on the cabinet 101 in an openable and closable manner and used for storing protective articles;
an infrared body temperature detection unit 130 for detecting the body temperature of the user in front of the queuing machine and transmitting the body temperature to the controller 110; the controller 110 judges whether the body temperature of the user exceeds the normal body temperature range, and prompts when judging that the body temperature of the user exceeds the normal body temperature range;
the camera 120 is used for acquiring a user picture in front of the queuing machine; the controller 110 receives the user picture acquired by the camera 120, performs image recognition, determines whether the user wears the protective article, and controls the driving unit 180 to open the storage box 190 and provide the protective article to the user when determining that the user does not wear the protective article;
the touch screen 140 is used for receiving the number-taking operation of the user; the controller 110 generates queuing information according to a number fetching operation of a user.
The controller 110 may prompt the user through the touch screen 140 when determining that the body temperature of the user exceeds the normal body temperature range. For example, when the controller 110 receives the body temperature of the user, the body temperature of the user may be displayed on the touch screen 140; when the body temperature of the user is judged to exceed the normal body temperature range, the touch screen 140 may be made to flash or a background color such as red or yellow may be displayed. The controller 110 may also adopt other prompting manners, for example, a speaker may be further disposed on the queuing machine 100, and the controller 110 may perform voice prompting through the speaker.
The queuing information includes at least a queuing number. In some embodiments, the queuing information may also include a traffic type. As shown in fig. 4, the queuing machine 100 may be located at the entrance of a business hall. Every user who needs to enter the business hall to handle business needs to take a number at the queuing machine 100 to obtain queuing information. In the business hall, at least a queuing processing server 200 and a plurality of business handling terminals 300 are arranged, and the queuing machine 100 and the business handling terminals 300 are connected with the queuing processing server 200. After the queuing machine 100 generates the queuing information, the queuing information may be transmitted to the queuing processing server 200, and the queuing processing server 200 may allocate the service transaction terminal 300 that processes the queuing information according to the queuing information and the operating state of the service transaction terminal 300.
For example, as shown in fig. 2 and 3, the storage box 190 may be drawn on the cabinet 101 like a drawer. The driving unit 180 may specifically include a motor and a transmission structure. When the controller 110 determines that the user does not wear the mask, the controller 110 may control the driving unit 180 to pull the storage box 190 out of the cabinet 101, thereby opening the storage box 190. The user can take and wear the mask from storage box 190.
Through setting up infrared body temperature detecting element on the machine of lining up, the user can automated inspection user's body temperature when getting the number, when judging the normal body temperature scope of surpassing, can indicate. Meanwhile, the queuing machine is provided with a camera, so that a user picture can be obtained, the picture can be analyzed, and whether the user wears protective articles or not can be identified; when the user is judged not to wear the protective article, the storage box is opened, and the protective article is provided for the user. So, the machine of lining up just can assist and carry out epidemic situation prevention and control, carries out the inspection that user's body temperature detected, protection article wore automatically, has avoided the problem of the inefficiency that exists, extravagant manpower and materials when carrying out the use artifically.
In some embodiments, the controller 110 generates the queuing information according to the number-taking operation of the user only after determining that the user wears the protective article. So, the inside user of entering into the business hall, whole wear protective article, can avoid the cross infection of user in the business hall, can effectively ensure epidemic situation prevention and control effect.
In some embodiments, the controller 110 may also associate the user's body temperature with the queue information. In the subsequent service handling process of the user, the service handling terminal 300 can synchronously record the body temperature of the user when processing the queuing information; the queuing processing server 200 can automatically collect and record all body temperature information of users entering a business hall, so that the body temperature of the users is recorded in business handling data, and follow-up searching and tracing of the user traces are facilitated.
As shown in fig. 1 and 6, the queuing machine 100 further includes a printer 150, and the cabinet 101 is further provided with a ticket outlet 150 a; the controller 110, when generating the queue information, controls the printer 150 to print the queue information and output it from the ticket outlet 150 a. Therefore, paper queuing information can be provided for the user to check conveniently. It will be appreciated that the controller 110, in turn, may control the printer 150 to print out the queue information along with the user's body temperature.
To enhance the overall appearance of the queuing machine, as shown in FIG. 1, storage boxes 190 may be positioned above and below the ticket gate 150a and parallel to each other.
In some embodiments, in order to ensure the privacy of the user and prevent the body temperature information of the user from being directly viewed by unrelated others, the controller 110 may convert the body temperature of the user into a barcode or a two-dimensional code, and print the barcode or the two-dimensional code corresponding to the body temperature of the user when printing the queuing information. Therefore, by converting the body temperature information of the user into the forms of the bar code or the two-dimensional code and the like, other people can see the bar code or the two-dimensional code and cannot directly read the specific meaning of the bar code or the two-dimensional code, and the privacy of the user can be effectively protected.
In some embodiments, the controller 110 performs face recognition on the received user picture to obtain the identity information of the user, and associates the identity information of the user with the queuing information. The user can reserve a face image and identity information in advance, the identity information of the user can be obtained by carrying out face recognition on the collected user image, and then the user information can be associated with the queuing information and the body temperature of the user when a number is taken, so that the tracing of the user trace can be conveniently and directly traced.
For the case that the user wears the mask, the controller 110 may also perform face recognition on the user's picture with the mask, to obtain the identity information of the user. For example, the user may reserve an image of a face wearing a mask.
In order to ensure that the infrared body temperature detection unit 130 and the camera 120 have substantially the same acquisition area, so that the user identified from the user picture and the user corresponding to the body temperature detected by the infrared body temperature detection unit 130 are the same user, the infrared body temperature detection unit 130 and the camera 120 may be longitudinally arranged. For example, as shown in fig. 1, the infrared body temperature detecting unit 130 may be disposed below the camera 120.
Further, the controller 110 may generate the queuing information according to the number fetching operation of the user, the body temperature of the user, and the identity information of the user. Therefore, on the basis of judging that the user wears the protective article, the number can be obtained only when the identity information and the body temperature of the user are acquired at the same time; when the number is taken, the body temperature of the user and the identity information of the user can be correlated, so that the user can be conveniently and directly searched and traced.
In some embodiments, as shown in fig. 6, the queuing machine 100 may further include an identification card recognizer 160 for recognizing an identification card provided by the user to obtain the identification information of the user; the controller 110 receives the user's identity information obtained by the identity card recognizer 160 and associates the user's identity information with the queuing information. Therefore, even if a new user with a face image and identity information not reserved, the identity information can be obtained during number fetching, and the follow-up tracing of the user trace is facilitated.
In some embodiments, as shown in fig. 6, the queuing machine 100 may further include a bank card reader 170 for identifying a bank card provided by the user to obtain the identity information of the user; the controller 110 receives the user's identification information acquired by the bank card reader 170, and associates the user's identification information with the queuing information. It can be understood that, at this time, the identity information of the user may be a name, an identification number, or the like of the user, or may be a bank card number.
In some embodiments, the controller 110 may also refuse to generate the queue information when the user's body temperature is determined to be outside the normal body temperature range. Thus, the users with abnormal body temperature can be prevented from entering the business hall.
It can be understood that, when the controller 110 determines that the body temperature of the user exceeds the normal body temperature range, the identity information of the user, the body temperature of the user, and the user picture can also be transmitted to the queuing processing server 200 in the background, and the queuing processing server 200 reports to the epidemic prevention department.
In some embodiments, in order to save paper, the queuing information may not be printed, and the controller 110 may convert the queuing information into a two-dimensional code for the user to keep and view the queuing information at any time, and display the two-dimensional code on the touch screen 140. The user can scan the corresponding two-dimensional code displayed on the touch screen 140 by using the mobile phone, so that the queuing information is obtained, and the user can conveniently check the corresponding two-dimensional code on the mobile phone subsequently.
In some embodiments, in order to reduce the energy consumption of the queuing machine 100 and avoid that the queuing machine 100 is always in an operating state when no one is available, the queuing machine 100 may include an operating mode and a standby mode, and the queuing machine 100 has lower energy consumption in the standby mode; the queuing machine 100 may further include a distance sensor, such as an infrared sensor, an ultrasonic sensor, a laser radar, and the like, for detecting whether a user is in front of the queuing machine, and when the user is detected, the queuing machine 100 is triggered to enter a working mode, such as the infrared body temperature detection unit 130 detecting the body temperature of the user, the camera 120 taking a picture of the user, and the touch screen 140 displaying the picture on the screen. When the user is not detected in front of the queuing machine, the queuing machine 100 can enter a standby mode, and besides the distance sensor can be powered on and operated normally, the power supply of other modules can be cut off, or a standby state is entered, such as the touch screen 140 turning off the screen, stopping the power supply to the infrared body temperature detection unit 130 and the camera 120, and the like.
As shown in fig. 4 and fig. 7, an embodiment of the present application discloses a queuing system, which includes a queuing machine 100, a queuing processing server 200, and a plurality of service handling terminals 300, wherein the queuing machine 100 and the service handling terminals 300 are connected to the queuing processing server 200; the queuing machine 100 may be the queuing machine described in any of the foregoing embodiments, and is configured to detect a body temperature of a user and prompt the body temperature of the user exceeding a normal body temperature range; the queuing machine 100 also generates queuing information according to the number fetching operation of the user and sends the queuing information to the queuing processing server 200; the queuing machine 100 is used for acquiring a user picture, performing image recognition, and opening a storage box on the queuing machine to provide a protective article for the user when the user is judged not to wear the protective article;
the queuing processing server 200 receives the queuing information sent by the queuing machine 100, acquires the working state of the service handling terminal 300, and distributes the service handling terminal 300 for processing the queuing information according to the queuing information and the working state of the service handling terminal 300;
and the service transaction terminal 300 transacts the service corresponding to the queuing information.
The specific structure and operation of the queuing machine 100 can be referred to the description in the foregoing queuing machine embodiment, and are not described herein again.
The queuing machine is generally arranged at an entrance of a business hall, and each user needing to enter the business hall for handling business needs to take a number at the queuing machine to obtain queuing information. By arranging the infrared body temperature detection unit on the queuing machine, the body temperature of a user can be automatically detected when the user takes a number, and prompt is given when the body temperature exceeds a normal body temperature range; through carrying out image recognition to the user picture, when judging that the user does not wear the protection article, open the storage box, provide the protection article for the user. So, the machine of lining up just can assist and carry out epidemic situation prevention and control, carries out the inspection that user's body temperature detected, protection article wore automatically, has avoided the problem of the inefficiency that exists, extravagant manpower and materials when carrying out the use artifically.
In some embodiments, after obtaining the user body temperature, the queuing machine 100 also associates the user body temperature with the queuing information, and transmits the user body temperature to the queuing processing server 200; when processing the queuing information, the service transaction terminal 300 acquires the associated user body temperature from the queuing processing server 200, and synchronously records the user body temperature in the service data. Therefore, the body temperature of the user can be recorded in the business data, and the follow-up searching and tracing of the user trace are facilitated. The queuing machine 100 uploads the detected body temperature of the user to the queuing processing server 200 at the background for summarizing and recording, so that the problems of low efficiency and waste of manpower and material resources caused by manual recording of body temperature data of the user are avoided.
When the body temperature of the user is judged to be beyond the normal body temperature range, the queuing machine 100 can refuse to generate queuing information. Thus, the users with abnormal body temperature can be prevented from entering the business hall. It is understood that, at this time, the queuing machine 100 can also transmit the identity information of the user, the user picture and the user body temperature to the queuing processing server 200, and the queuing processing server 200 reports the information to the epidemic prevention department.
As shown in fig. 4 and 7, the queuing processing system may further include a number caller 500, where the number caller 500 is connected to the queuing processing server 200, and when the queuing processing server 200 assigns a certain queuing information distribution service processing terminal 300, the number caller 500 performs number calling prompt. After hearing the number calling prompt, the user can go to the corresponding service processing terminal 300 to process the service.
In some embodiments, the queuing processing system may further include a track tracking camera 400, connected to the queuing processing server 200, for acquiring a live picture in a business hall and identifying a moving track of the user in the business hall; the queuing processing server 200 receives and stores the movement track of the user, and associates the movement track of the user with the identity information of the user according to the synchronized queuing information. By analyzing the movement tracks of the users in the same time period, the users with cross connection, such as the users with close contact, can be identified. Therefore, the trace of the user can be found more conveniently, and the cross user can be found conveniently.
In the several embodiments provided in the present disclosure, it should be understood that the disclosed systems and methods may be implemented in other ways. For example, the system embodiments described above are merely illustrative, and for example, the division of the components is only one logical division, and other divisions may be realized in practice.
In addition, each functional module/component in the embodiments of the present invention may be integrated into the same processing module/component, each module/component may exist alone physically, or two or more modules/components may be integrated into the same module/component. The integrated modules/components can be implemented in the form of hardware, or can be implemented in the form of hardware plus software functional modules/components.
It is apparent to those skilled in the art that the embodiments of the present invention are not limited to the details of the above-described exemplary embodiments, and can be embodied in other specific forms without departing from the spirit or essential characteristics thereof. The present embodiments are therefore to be considered in all respects as illustrative and not restrictive, the scope of the embodiments being indicated by the appended claims rather than by the foregoing description, and all changes which come within the meaning and range of equivalency of the claims are therefore intended to be embraced therein. Any reference sign in a claim should not be construed as limiting the claim concerned. Furthermore, it is obvious that the word "comprising" does not exclude other elements or steps, and the singular does not exclude the plural. Several units, modules or means recited in the system, apparatus or terminal claims may also be implemented by one and the same unit, module or means in software or hardware. The terms first, second, etc. are used to denote names, but not any particular order.
The above-mentioned embodiments only represent some embodiments of the present invention, and the description thereof is specific and detailed, but not to be construed as limiting the scope of the present invention. It should be noted that, for those skilled in the art, without departing from the spirit of the present invention, several variations and modifications can be made, which are within the scope of the present invention. Therefore, the protection scope of the present invention should be subject to the appended claims.
Claims (7)
1. A queuing machine assisting epidemic situation prevention and control is characterized by comprising a cabinet body, a controller, a camera, an infrared body temperature detection unit, a touch screen, a storage box and a driving unit, wherein the camera, the infrared body temperature detection unit, the touch screen and the driving unit are connected with the controller; the touch screen is arranged at the upper end of the cabinet body, and the camera and the infrared body temperature detection unit are installed on the cabinet body and exposed out of the cabinet body; the storage box is arranged on the cabinet body in a foldable mode and used for storing protective articles;
the infrared body temperature detection unit is used for detecting the body temperature of the user in front of the queuing machine and transmitting the body temperature to the controller; the controller is used for judging whether the body temperature of the user exceeds a normal body temperature range or not, and prompting when the body temperature of the user is judged to exceed the normal body temperature range;
the camera is used for acquiring a user picture in front of the queuing machine; the controller receives the user picture acquired by the camera, performs image recognition, judges whether the user wears the protective article, and controls the driving unit to open the storage box when judging that the user does not wear the protective article;
the touch screen is used for receiving the number fetching operation of a user; and the controller is used for generating queuing information according to the number fetching operation of the user.
2. A queuing machine as claimed in claim 1 further comprising an identity card recognizer for recognizing an identity card provided by a user to obtain identity information of the user; the controller receives the identity information of the user acquired by the identity card recognizer.
3. A queuing machine as claimed in claim 2 further comprising a bank card reader for identifying a bank card provided by a user to obtain identity information of the user.
4. A queuing machine as claimed in any of claims 1 to 3 further comprising a printer, said cabinet body being further provided with a ticket outlet; and the controller controls the printer to print the queuing information and output the queuing information from the ticket outlet when the queuing information is generated.
5. The queuing machine of claim 4 wherein said storage boxes are positioned above and below said ticket outlets and are parallel to each other.
6. A queuing processing system is characterized by comprising a queuing machine, a queuing processing server and a plurality of service handling terminals, wherein the queuing machine and the service handling terminals are connected with the queuing processing server; the queuing machine is the queuing machine of any one of claims 1-5;
the queuing processing server receives the queuing information sent by the queuing machine, acquires the working state of the service handling terminal, and distributes the service handling terminal for processing the queuing information according to the queuing information and the working state of the service handling terminal.
7. The queuing processing system of claim 6 further comprising a number caller connected to the queuing processing server, wherein the number caller prompts a number when the queuing processing server assigns a queuing information distribution service processing terminal.
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CN114944031A (en) * | 2022-05-07 | 2022-08-26 | 中国银行股份有限公司 | Multifunctional bank self-service number taking system and method |
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CN114944031A (en) * | 2022-05-07 | 2022-08-26 | 中国银行股份有限公司 | Multifunctional bank self-service number taking system and method |
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