CN212305377U - IMS office service system - Google Patents
IMS office service system Download PDFInfo
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- CN212305377U CN212305377U CN201921942197.5U CN201921942197U CN212305377U CN 212305377 U CN212305377 U CN 212305377U CN 201921942197 U CN201921942197 U CN 201921942197U CN 212305377 U CN212305377 U CN 212305377U
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Abstract
The utility model discloses an IMS office service system, which can provide a plurality of service modes and realize the service intercommunication between diversified enterprise terminals, and comprises a service function module and an access terminal module; the business function module comprises an enterprise address list module, a multi-functional module and a business integration module; the access terminal module comprises a hardware access end and a software access end; the enterprise address list module is in communication connection with the hardware access end; the multi-element functional module is in communication connection with the hardware access end through a multimedia subsystem core network; the business integration module is in communication connection with the enterprise address book module and the multi-functional module and is used for performing function integration on the enterprise address book module and the multi-functional module; the service integration module is in communication connection with the software access end and is used for providing an enterprise address list function and a multi-element expansion function for the access terminal module.
Description
Technical Field
The utility model relates to the field of communications, especially indicate an IMS office service system.
Background
With the development of telephone switching technology in the communication industry, IMS (IP Multimedia Subsystem) is a new Multimedia service format, because it has the characteristic of meeting the requirements of more novelty and more meta-media services, and is introduced into enterprise office systems to construct an administrative communication switching communication network, so as to improve the user service experience. In the existing enterprise office business system, an IMS network mainly inherits basic voice and conversation services, the business mode is single, and business intercommunication cannot be realized facing diversified enterprise user terminals, so that the overall office business experience of enterprise users is poor.
SUMMERY OF THE UTILITY MODEL
In view of this, the present invention provides an IMS office service system, which can provide multiple service modes and implement service interworking between diversified enterprise terminals.
Based on the above object, the utility model provides an IMS office service system, which comprises a service function module and an access terminal module;
the business function module comprises an enterprise address list module, a multi-functional module and a business integration module;
the access terminal module comprises a hardware access end and a software access end;
the enterprise address list module is in communication connection with the hardware access end;
the multi-element functional module is in communication connection with the hardware access end through a multimedia subsystem core network;
the business integration module is in communication connection with the enterprise address book module and the multi-functional module and is used for performing function integration on the enterprise address book module and the multi-functional module;
the service integration module is in communication connection with the software access end and is used for providing an enterprise address list function and a multi-element expansion function for the access terminal module.
From the above, the IMS office service system provided by the present invention provides enterprise address book functions and multi-extension functions for enterprise office users through the enterprise address book module and the multi-function module, and integrates the enterprise address book functions and the multi-extension functions by using the service integration module, thereby realizing the function diversification of the office service system; the enterprise address list module and the multi-functional module are respectively in communication connection with a hardware access end and a software access end, so that service intercommunication is realized between diversified enterprise terminals included by the hardware access end and the software access end.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to these drawings without creative efforts.
Fig. 1 is a schematic view of an application scenario of an IMS core network according to an embodiment of the present invention;
fig. 2 is a schematic diagram of an IMS office service system according to an embodiment of the present invention;
fig. 3 is a schematic view of communication connection of an IMS office service system according to an embodiment of the present invention;
fig. 4 is a schematic structural diagram of an enterprise address book module according to an embodiment of the present invention;
fig. 5 is a schematic structural diagram of a multi-functional module according to an embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the present invention will be described in detail with reference to the accompanying drawings.
It should be noted that all expressions using "first" and "second" in the embodiments of the present invention are used for distinguishing two entities with the same name but different names or different parameters, and it should be noted that "first" and "second" are merely for convenience of description and should not be construed as limitations of the embodiments of the present invention, and they are not described in any more detail in the following embodiments.
IMS (IP Multimedia Subsystem), a new form of Multimedia service, can meet the requirements of end users for more new and diversified Multimedia services. The IMS is considered as a core technology of a next-generation network, and is also an important way to solve the convergence of mobile and fixed networks and introduce differentiated services such as triple convergence of voice, data, and video. The global IMS network is mostly in the first stage, and the application method is also under discussion in the industry.
With the development of telephone switching technology in the communication industry, an IMS core network is introduced into a network system of an enterprise office service to improve the service experience of enterprise office users. The existing IMS core network manufacturer service systems are developed in a binding and packaging mode, part of service functions are repeated with the functions of the existing built information systems, the service systems of different manufacturers cannot effectively support interconnection, and no value-added service system is configured in the initial construction stage of the core network, so that the coordination of office services based on the IMS is uncoordinated, and the efficiency is low.
In addition, the existing IMS switched network service is still mainly embodied in the inheritance of the basic voice service, and the new service is also limited to the basic value-added services such as point-to-point video call and call waiting, which results in insufficient user experience improvement. In the existing IMS network for implementing the succession of the basic voice service, the basic voice call is implemented by connecting a POTS-type telephone terminal and performing analog signal conversion on an IP network in an IAD/AG transfer manner, and then accessing the IP network.
In view of the above problems, embodiments of the present invention provide an IMS office service system, which provides a basic voice service function, and also provides an enterprise address book function, and thus constructs a communication architecture of an enterprise system, so as to further add a multivariate expansion function, implement function diversification of the office service system, and thereby improve user service experience; in addition, the hardware access end and the software access end are functionally integrated and connected by using the service integration module, so that diversified service intercommunication between enterprise terminals is realized.
The technical solutions provided by the embodiments of the present disclosure are described in detail below with reference to the accompanying drawings.
Referring to fig. 2, the IMS office service system of the present embodiment includes a service function module 1 and an access terminal module 2;
the business function module 1 comprises an enterprise address list module 101, a multi-element function module 102 and a business integration module 103;
the access terminal module 2 comprises a hardware access terminal 201 and a software access terminal 202;
the enterprise address book module 101 is in communication connection with the hardware access terminal 201;
the multi-element functional module 102 is in communication connection with the hardware access terminal 201 through a multimedia subsystem core network 3;
the business integration module 103 is in communication connection with the enterprise address book module 101 and the multi-functional module 102, and is configured to perform function integration on the enterprise address book module 101 and the multi-functional module 102;
the service integration module 103 is in communication connection with the software access terminal 202, and is configured to provide an enterprise address book function and a multi-extension function for the access terminal module 2.
The business function module 1 mainly implements multi-element business capability and business capability integration, and includes the enterprise address book module 101, the multi-element function module 102, and the business integration module 103 for integrating various business functions, wherein the enterprise address book module 101 is used for providing enterprise address book function service for a system, and the multi-element function module 102 is used for providing multi-element extended function service for the system.
The access terminal module 2 is mainly used for realizing the butt joint with a system user, directly faces to the system user, and provides service function service for the system user, and comprises the hardware access end 201 and the software access end 202. The hardware access end 201 mainly comprises a POTS analog phone terminal and an IP phone terminal, and the software access end 202 mainly comprises a host desktop software client, a web software client and a mobile software client. The host desktop software client can be software installed by a common PC, or computer-side software specially customized for the office business system, and the mobile software client can be a mobile phone APP or a software application installed by other mobile terminals.
The enterprise address book module 101 provides a service interface for the hardware access terminal 201, and is in communication connection with the hardware access terminal; the multi-function module 102 is connected to the Multimedia Subsystem (IMS, IP Multimedia Subsystem) core network 3 in a butt joint manner, and is in communication connection with the hardware access terminal 201 through the IMS core network 3, and the multi-function module 102 provides a service support capability for the hardware access terminal 201 in combination with the IMS core network 3. The business integration module 103 is in communication connection with the enterprise address book module 101 and the multi-functional module 102, respectively, so as to integrate business functions provided by the enterprise address book module 101 and the multi-functional module 102, and meanwhile, the business integration module 103 is also in communication connection with the software access terminal 202, so as to provide integrated enterprise address book functional services and multi-functional extended functional services to the software access terminal 202.
In the IMS office business system, the enterprise address book module provides enterprise address book function service for the whole system, so as to construct a communication architecture for the IMS office business system, on the basis of the communication architecture, the multi-functional module provides multi-element expansion function, and the business integration module integrates the enterprise address book function and the multi-element expansion function, thereby realizing the function diversification of the office business system; as a main body for realizing multi-element service capability and service capability integration, the service function module connects the hardware access end and the software access end, and communicates with the hardware access end, and simultaneously, the service integration module is used for communicating the software access end with the enterprise address book module and the multi-element function module, so that service intercommunication is realized between the hardware access end and diversified enterprise terminals included by the software access end.
Referring to fig. 3, in the IMS office service system of this embodiment, the enterprise address book module 101 and the hardware access terminal 201 communicate with each other using a lightweight directory access protocol;
the multi-functional module 102 and the hardware access terminal 201 communicate using a session initiation protocol;
the business integration module 103 communicates with the enterprise address book module 101 and the multivariate function module 102 by using a hypertext transfer protocol;
the service integration module 103 communicates with the software access 202 using hypertext transfer protocol.
The software access end 202 and the service integration module 103, the service integration module 103 and the enterprise address book module 101, and the service integration module 103 and the multi-functional module 102 are mainly used for communicating by using the hypertext Transfer Protocol (HTTP) with better universality and expandability.
The Session Initiation Protocol (SIP) with high standardization and commercial degree and high compatibility is adopted for docking between the multi-element function module 102 and the hardware access terminal 201, specifically, the SIP Protocol is used for communication between the multi-element function module 102 and the IMS core network 3, and the SIP Protocol is adopted for communication between the IMS core network 3 and the hardware access terminal 201.
The enterprise address book module 101 communicates with the hardware Access terminal 201 by using a database utility Protocol, namely, Lightweight Directory Access Protocol (LDAP), which is commonly used for address book services, specifically, the enterprise address book module 101 is in communication connection with the IP phone terminal in the hardware Access terminal 201 by using the LDAP Protocol, and the hardware Access terminal 201 is connected with the enterprise address book module 101 by using the LDAP Protocol to realize an enterprise address book function.
In the IMS office service system of this embodiment, the enterprise address book module 101 is in communication connection with the hardware access terminal 201, and provides enterprise member information for the hardware access terminal 201, and provides an incoming and outgoing call user information display service, and displays information such as a name, a part, a title, and a contact information including a telephone number of an opposite party.
Meanwhile, the enterprise address book module 101 supports an HTTP protocol, and is in communication connection with the software access terminal 202 through the service integration module 103, so as to provide enterprise member information for the software access terminal 202, and provide incoming and outgoing call user information display service, and display information such as names, parts, jobs, contact ways including phone numbers, and the like of the other party when a call comes.
The enterprise address book module 101 is in communication connection with the hardware access end 201 and the software access end 202 respectively, so that the hardware access end 201 and the software access end 202 are connected in a matching manner, and the enterprise address book function intercommunication between the two is realized.
Referring to fig. 4, in the IMS office business system of this embodiment, the enterprise address book module 101 includes a load balancing component 1011, a core service component 1012, and a distributed storage component 1012;
the load balancing component 1011 performs load processing on the terminal request from the access terminal module 2, and distributes the terminal request to different core service components 1012, so that high performance and high availability of the IMS office service system can be ensured;
the core service component 1012 is used for providing user authentication service, organization/user data synchronization, address book query service, access authority management service, personal information maintenance service, system data configuration service and system operation log audit service;
the distributed storage component 1013 performs distributed deployment storage or dual-machine deployment storage on the enterprise address book data by using a cache database and a physical relational database, and provides the enterprise address book 101 module with high-speed concurrent access processing capability of address book information and high-availability storage capability of enterprise organization and user information.
Referring to fig. 5, in the IMS office service system of the present embodiment, the multi-function module 102 includes a phone linkage module 1021 and a conference function module 1022. The phone linkage module is configured to provide a phone linkage function for the hardware access terminal 201 and the software access terminal 202, and the conference function module 1022 is configured to provide an enterprise conference function for diversified enterprise terminals included in the hardware access terminal 201 and the software access terminal 202.
In the IMS office service system of this embodiment, the phone linkage module 1021 is in communication connection with the hardware access terminal 201 through the multimedia subsystem (IMS) core network 3, and is in communication connection with the software access terminal 202 through the service integration module 103, so as to provide a phone linkage service for the hardware access terminal 201 and the software access terminal 202.
In the IMS office service system, a phone linkage capability application service is established based on the IMS core network, and the capability of the software access terminal 202 for controlling the calling terminal to initiate audio/video communication to the called terminal is provided, so that a service capability support is provided for the software access terminal 202 to implement a phone linkage service.
Wherein the calling terminal may be the POTS analog phone terminal or the IP phone terminal, and the called terminal may be the POTS analog phone terminal or the IP phone terminal or the software access 202.
In the IMS office service system, the phone linkage module 1021 provides phone linkage service, and a user can also use a software access terminal to implement an intra-enterprise communication function in addition to a conventional hard terminal call, so that in the IMS office service system, communication modes between enterprise users are more flexible and diverse, and meanwhile, the phone linkage function intercommunication between the hardware access terminal 201 and the software access terminal 202 is also implemented.
In the IMS office service system of this embodiment, the conference function module 1022 is in communication connection with the hardware access terminal 201 through the multimedia subsystem (IMS) core network 3, and is in communication connection with the software access terminal 202 through the service integration module 103, and is configured to initiate a conference request to the hardware access terminal 201 and the software access terminal 202, so as to provide a conference service for the hardware access terminal 201 and the software access terminal 202, and implement conference function intercommunication between diversified enterprise terminals included in the hardware access terminal 201 and the software access terminal 202.
In the IMS office service system of this embodiment, the phone linkage module 1021 includes an interface service component, a call control component, and a basic service component;
the interface service component comprises a callback service interface and a calling time pushing interface, and is used for providing a request interface for the software access end, analyzing and safely filtering the received request and then forwarding the request to the calling control component;
the call control component comprises a call control sub-component, a calling service sub-component, a called service sub-component, a session initial protocol stack sub-component and a network management sub-component, and is used for providing call session management service, protocol and network processing service, callback flow control service, call event generation service and equipment network management service;
the basic service assembly is used for providing basic services for the interface service assembly and the call control assembly, and the basic services comprise data management, thread management, safety monitoring, log management, timer management, HTTP/JSON analysis and the like.
The IMS office business system provides phone linkage function service, and the business technical framework of the IMS office business system mainly comprises the interface service component, the call control component and the basic service component so as to realize the audio and video communication function of the calling terminal and the called terminal.
In the telephone linkage function, an outgoing call operation flow is that when an interface service component receives a callback service request through a standard HTTP protocol interface, the request is verified and filtered and then forwarded to the call control subassembly, the call control subassembly acquires a calling number and a called number from the request, the calling service subassembly initiates an Invite call to a calling terminal through the SIP protocol stack subassembly, and after the calling terminal answers, the called service subassembly initiates the Invite call to a called terminal through the SIP protocol stack subassembly, so that the calling and called terminal telephone call connection is completed.
In the phone linkage function, the incoming call operation process mainly includes two ways, the first one integrates the registration and call function module of the software access end 202 by using the service integration module 103, the call state is obtained by using the one-number service process provided by the IMS core network 3, and the other one is to mirror the signaling stream on the SBC device, and the phone linkage module 1021 analyzes the signaling in real time and reports the call state of the user.
In the IMS office service system of this embodiment, the conference function module 1022 includes a conference flow optimization component, a member permission component, and a conference member control component;
the conference flow optimizing component is used for optimizing the conference flow according to the conference participants;
the member permission component is used for determining the conference permission of the conference-participating members;
the conference member control component is used for providing conference initiating/ending service, conference joining/exiting service and conference member introducing/deleting service for the conference members according to the conference permission.
In the IMS office service system, the conference function module 1022 provides a multi-party conference call service function for enterprise users, and can flexibly invite a plurality of enterprise users to participate in a conference, where participants in the conference can be the POTS analog phone terminal, the IP phone terminal, the host desktop software client, and the web software client.
Those of ordinary skill in the art will understand that: the discussion of any embodiment above is meant to be exemplary only, and is not intended to intimate that the scope of the disclosure, including the claims, is limited to these examples; within the idea of the invention, also features in the above embodiments or in different embodiments may be combined, steps may be implemented in any order, and there are many other variations of the different aspects of the invention as described above, which are not provided in detail for the sake of brevity.
While the present invention has been described in conjunction with specific embodiments thereof, many alternatives, modifications, and variations of these embodiments will be apparent to those of ordinary skill in the art in light of the foregoing description. For example, other memory architectures (e.g., dynamic ram (dram)) may use the discussed embodiments.
The embodiments of the invention are intended to embrace all such alternatives, modifications and variances that fall within the broad scope of the appended claims. Therefore, any omissions, modifications, substitutions, improvements and the like that may be made without departing from the spirit and principles of the invention are intended to be included within the scope of the invention.
Claims (9)
1. The multimedia subsystem office service system is characterized by comprising a service function module and an access terminal module;
the business function module comprises an enterprise address list module, a multi-functional module and a business integration module;
the access terminal module comprises a hardware access end and a software access end;
the enterprise address list module is in communication connection with the hardware access end;
the multi-element functional module is in communication connection with the hardware access end through a multimedia subsystem core network;
the business integration module is in communication connection with the enterprise address book module and the multi-functional module and is used for performing function integration on the enterprise address book module and the multi-functional module;
the service integration module is in communication connection with the software access end and is used for providing an enterprise address list function and a multi-element expansion function for the access terminal module.
2. The system of claim 1, wherein the enterprise directory module communicates with the hardware access using a lightweight directory access protocol;
the multi-functional module and the hardware access end communicate by using a session initiation protocol;
the business integration module, the enterprise address book module and the multi-functional module are communicated by using a hypertext transfer protocol;
and the service integration module and the software access end communicate by using a hypertext transfer protocol.
3. The system of claim 1, wherein the enterprise address book module is configured to provide enterprise member information to the hardware access terminal and provide incoming and outgoing subscriber information display services;
the enterprise address list module is in communication connection with the software access end through the service integration module, provides enterprise member information for the software access end, and provides incoming and outgoing call user information display service.
4. The system of claim 1, wherein the enterprise address book module comprises a load balancing component, a core service component, and a distributed storage component;
the load balancing component carries out load processing on a terminal request from the access terminal module and distributes the terminal request to different core service components;
the core service component is used for providing user authentication service, organization/user data synchronization, address book inquiry service, access authority management service, personal information maintenance service, system data configuration service and system operation log audit service;
the distributed storage component adopts a cache database and a physical relational database to perform distributed deployment storage or dual-computer deployment storage on the enterprise address book data.
5. The system of claim 1, wherein the plurality of functional modules includes a phone linkage module and a conference functional module.
6. The system of claim 5, wherein the phone linkage module is communicatively coupled to the hardware access via the multimedia subsystem core network and to the software access via the service integration module to provide phone linkage services to the hardware access and the software access.
7. The system according to claim 5, wherein said conferencing function module is communicatively connected to said hardware access via said multimedia subsystem core network and communicatively connected to said software access via said service integration module, and is configured to initiate a conference request to said hardware access and said software access, so as to provide a conference service to said hardware access and said software access.
8. The system of claim 6, wherein the phone linkage module comprises an interface service component, a call control component, and a base service component;
the interface service component comprises a callback service interface and a calling time pushing interface, and is used for providing a request interface for the software access end, analyzing and safely filtering the received request and then forwarding the request to the calling control component;
the call control component comprises a call control sub-component, a calling service sub-component, a called service sub-component, a session initial protocol stack sub-component and a network management sub-component, and is used for providing call session management service, protocol and network processing service, callback flow control service, call event generation service and equipment network management service;
the basic service component is used for providing basic service for the interface service component and the call control component.
9. The system of claim 7, wherein the conference function module comprises a conference flow optimization component, a member permission component, and a conference member control component;
the conference flow optimizing component is used for optimizing the conference flow according to the conference participants;
the member permission component is used for determining the conference permission of the conference-participating members;
the conference member control component is used for providing conference initiating/ending service, conference joining/exiting service and conference member introducing/deleting service for the conference members according to the conference permission.
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN113114855A (en) * | 2021-04-09 | 2021-07-13 | 山东欧飞凌信息技术有限公司 | Zombie number retrieval method based on IMS call signaling |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN113114855A (en) * | 2021-04-09 | 2021-07-13 | 山东欧飞凌信息技术有限公司 | Zombie number retrieval method based on IMS call signaling |
| CN113114855B (en) * | 2021-04-09 | 2023-01-06 | 山东欧飞凌信息技术有限公司 | Zombie number retrieval method based on IMS call signaling |
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