CN209930393U - Business hall audio and video synchronization monitoring device special for electric power system - Google Patents
Business hall audio and video synchronization monitoring device special for electric power system Download PDFInfo
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- CN209930393U CN209930393U CN201920100217.8U CN201920100217U CN209930393U CN 209930393 U CN209930393 U CN 209930393U CN 201920100217 U CN201920100217 U CN 201920100217U CN 209930393 U CN209930393 U CN 209930393U
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Abstract
The utility model discloses a dedicated business office audio frequency and video synchronization monitoring device of electric power system, include: locate a plurality of cameras and adapter in the business hall, network video recorder and one-level control private network switch, second grade control private network switch, one-level management and control center, tertiary control private network switch, business hall control private network switch and second grade management and control center. One camera corresponds to a business hall service counter and is provided with a sound pick-up. The business hall monitoring private network switch is electrically connected with the network video recorder which stores, manages and forwards the coded original audio and video data collected by each business hall in a centralized way. The utility model discloses a dedicated business office audio frequency and video synchronization monitoring device of electric power system acquires the audio frequency and video synchronization video recording of business office staff service process through camera cooperation installation adapter, and each business office service window of real-time supervision realizes standardization, the flow of business office quality of service supervision to develop to intelligent direction.
Description
Technical Field
The utility model relates to a video monitoring field, concretely relates to dedicated business office audio frequency and video synchronization monitoring device of electric power system.
Background
With the gradual deepening of the strategic objective of 'one-strong three-excellent' of the national grid company and the development of Anhui power planning, the requirements of the majority of power customers on the service quality are higher and higher. In order to improve the service quality and the enterprise image, the supervision of the service level must be strengthened. In 2011, the electric power of the Anhui starts the construction of a marketing inspection monitoring platform, completes the networking access of the video monitoring of the business hall of the city company, and preliminarily realizes the function of video monitoring of the on-site customer service. However, the business hall device aging principle is adopted at that time, the field service window only realizes the monitoring of video images without audio devices, and the sound synchronous monitoring of the service process cannot be realized.
SUMMERY OF THE UTILITY MODEL
Problem to above-mentioned prior art exists, the utility model provides a dedicated business office audio frequency and video synchronization monitoring device of electric power system acquires the audio frequency and video synchronization video recording of business office staff service process through camera cooperation installation adapter.
In order to realize the above purpose, the utility model discloses a pair of dedicated business office audio frequency and video of electric power system synchronization monitoring device, include: a plurality of cameras and sound pick-up devices arranged in the business hall, a network video recorder, a first-level monitoring private network exchanger, a second-level monitoring private network exchanger, a first-level control center, a third-level monitoring private network exchanger, a business hall monitoring private network exchanger and a second-level control center,
one camera corresponds to a business hall service counter and is provided with a sound pick-up, and the camera is connected with an RJ-45 interface of a first-level monitoring private network switch through six twisted pairs; the sound pickup is electrically connected with a corresponding camera for collecting audio data of a counter of a business hall through a 3.5mm audio plug; the business hall monitoring private network switch is electrically connected with a network video recorder which stores, manages and forwards the coded original audio and video data collected by each business hall in a centralized manner;
locate business office network video recorder and communicate with one-level management and control center through second grade control private network switch, and one-level management and control center communicates with second grade management and control center through tertiary control private network switch.
As a further optimization of the scheme, the network video recorder arranged in the business hall accesses to a power private network of a city company through a secondary monitoring private network switch and communicates with a primary management and control center; the primary management and control center is provided with a high-definition decoder, a primary disk array, a primary monitoring server and a plurality of primary clients; the high-definition decoder for decoding the audio and video data collected by each business hall is electrically connected with the primary disk array, the primary monitoring server is electrically connected with the primary disk array, and the primary client for looking up the audio and video data is electrically connected with the primary monitoring server.
As a further optimization of the scheme, the primary control center is communicated with a secondary control center through a three-level monitoring private network switch and is accessed to a power private network of a provincial company to be communicated with the secondary control center, and the secondary control center is provided with a high-definition decoder, a secondary disk array, a secondary monitoring server and a plurality of secondary clients; the high-definition decoder which analyzes the audio and video data of the primary management and control center is electrically connected with the secondary disk array, the secondary monitoring server is electrically connected with the secondary disk array, and the secondary client is electrically connected with the secondary monitoring server.
As a further optimization of the above scheme, the high-definition decoder obtains multiple paths of original video data stored by the network video recorder in the business hall, transmits the video data to the primary monitoring server through the interface, and the primary monitoring server splices the video data into panoramic video data in real time and stores the panoramic video data in the primary disk array.
As a further optimization of the scheme, the network video recorder adopts a field programmable gate array FPGA and simultaneously stores one or more video camera visual data and audio data of a sound pickup.
As a further optimization of the above scheme, the audio and video synchronous monitoring device of the business hall adopts a network architecture of NGN.
As a further optimization of the above scheme, the network video recorder synchronizes the video data of the camera and the audio data of the sound pickup correspondingly connected with the camera in real time.
As a further optimization of the above scheme, the primary monitoring server is provided with an authority management module, different authorities are set for leaders, managers and common personnel of the city electric power company, and corresponding personnel acquire corresponding audio and video data information in the private power network area of the city electric power company through corresponding primary clients.
As a further optimization of the above scheme, the secondary monitoring server is provided with an authority management module, different authorities are set for leaders, managers and common personnel of the provincial electric power company, and corresponding personnel acquire corresponding audio and video data information in an electric power private network area of the provincial electric power company through corresponding secondary clients.
The utility model adopts the above technical scheme, compare with prior art, the utility model discloses a dedicated business office audio frequency and video synchronization monitoring device of electric power system has following beneficial effect:
1. the utility model discloses a dedicated business office audio frequency and video synchronization monitoring device of electric power system, the adapter is through connecting the audio interface that corresponds high definition rifle bolt and accomplishing business office audio frequency and video data collection and transmission work, the control private network switch collects the original audio frequency and video data that many high definition rifle bolts and adapter gathered, collect and upload to province/city company surveillance center disk array via network video recorder NVR audio frequency and video data after will encoding, province/city company surveillance center decodes the audio frequency and video data after the encoding through high definition decoder, acquire the audio frequency and video synchronization data video recording of each business office staff service process promptly.
2. The utility model discloses a dedicated business office audio frequency and video of electric power system synchronization monitoring device, through tertiary management, through different electric power private network, the collection of business office intranet and extranet, city company is through city company electric power private network, province company is through province company electric power private network implementation tertiary management control, and in same level network setting, set up different authority management, same level pipe, guarantee that only legal user can visit and use the service that network video monitoring system provided, guarantee that the user can only manage own front-end equipment, look over the audio frequency and video monitoring information that has the control point of authority use; the safety of the audio and video files stored in the system by the user is ensured.
3. The utility model discloses a dedicated business office audio frequency and video synchronization monitoring device of electric power system, inspection staff supervise staff's service quality through business office audio frequency and video monitored control system, to the dispute incident that emergency or unknown reason formed appearing, through looking over historical audio frequency and video synchronization data video recording, effectively find out the key place of problem, reinforcing staff's efficiency of service. The service windows of the business halls are monitored in real time, the supervision of the service behaviors of workers is enhanced, the service level of the workers is improved, and excellent enterprise images are established, so that the standardization and the process of the supervision of the service quality of the business halls are realized, and the development of the supervision of the service quality of the business halls is towards the intellectualization direction.
Drawings
Fig. 1 is a schematic structural diagram of an audio and video synchronization monitoring device of a business hall dedicated for an electric power system.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more clear, the present invention is further described in detail by the embodiments and the accompanying drawings. It should be understood, however, that the description herein of specific embodiments is only intended to illustrate the invention and not to limit the scope of the invention.
Referring to fig. 1, a business hall audio/video synchronization monitoring apparatus dedicated to an electric power system according to a preferred embodiment includes: the system comprises a plurality of cameras, sound pick-up devices, a network video recorder, a primary monitoring private network switch, a secondary monitoring private network switch, a primary control center, a tertiary monitoring private network switch, a business hall monitoring private network switch and a secondary control center, wherein the cameras are arranged in a business hall, one camera 101 corresponds to a business hall service counter and is provided with the sound pick-up device 100, and the cameras are connected with RJ-45 interfaces of the primary monitoring private network switch through six types of twisted pairs; the sound pickup is electrically connected with a corresponding camera for collecting audio data of a counter of a business hall through a 3.5mm audio plug; the business hall monitoring private network switch 102 is electrically connected with a network video recorder 104 which stores, manages and forwards the encoded original audio and video data collected by each business hall in a centralized manner. The network video recorder synchronizes the video data of the camera and the audio data of the sound pickup correspondingly connected with the camera in real time. The network video recorder adopts a field programmable gate array FPGA and simultaneously stores video data of one or more cameras and audio data of a sound pickup.
The audio and video synchronous monitoring device of the business hall adopts the network architecture of NGN. The network video recorder arranged in the business hall is accessed to the electric power private network of a municipal power supply company through a secondary monitoring private network switch and is communicated with a primary control center 10, and the primary control center is accessed to the electric power private network of the municipal power supply company through a tertiary monitoring private network switch and is communicated with a secondary control center 12.
The network video recorder arranged in the business hall accesses to a power private network of a city company through a secondary monitoring private network switch, the audio and video data collected by each business hall are decoded through a high-definition decoder 105 and stored in a primary disk array 106 to obtain the audio and video synchronous data of each business hall, and a primary client 12 calls a primary monitoring server 107 to look up the video data. In addition, the high-definition decoder acquires multiple paths of original video data stored by the network video recorder in the business hall, the video data are transmitted to the primary monitoring server through the interface, the primary monitoring server is spliced into panoramic video data in real time, and the panoramic video data are stored in the primary disk array. The first-level monitoring server is provided with an authority management module, different authorities are set for leaders, managers and common personnel of the city electric power company, and corresponding personnel acquire corresponding audio and video data information in the private power network area of the city company through corresponding first-level clients.
A first-level monitoring server arranged in a city company is connected to a power private network of a provincial company through a third-level monitoring private network switch, audio and video data collected by each city company are decoded through a high-definition decoder 108 and stored in a disk 109 array, audio and video synchronous data of business halls of each city are obtained, and a second-level client calls a second-level monitoring server 110 to look up the video data. The secondary monitoring server is provided with an authority management module, different authorities are set for leaders, managers and common personnel of the provincial electric power company, and corresponding personnel acquire corresponding audio and video data information in an electric power private network area of the provincial electric power company through corresponding secondary clients.
The utility model also discloses a dedicated business office audio frequency and video synchronization monitored control system of electric power system, include
(21) The voice frequency acquisition module is used for acquiring service process recording of business hall workers, and when a client transacts or consults business to the business hall, the sound pick-up 100 records conversation of the client and the workers on site;
(22) the video acquisition module is used for acquiring service process videos of business hall workers, clearly shooting the appearances of the workers and clients currently transacting or consulting business and working pictures of the transaction process through a high-definition gun camera, and facilitating later-stage inquiry of historical operation video information;
(23) the high-definition coding module is used for coding the audio and video data information uploaded by the high-definition rifle bolt and uploading the coded audio and video information to the network video recorder NVR 104;
(24) the system comprises a data transmission module, a plurality of sound pick-up devices, a network video recorder NVR 104 and a city company monitoring center, wherein the sound pick-up devices are respectively connected with corresponding high-definition guns through audio interfaces of the high-definition guns and are used for synchronously acquiring and transmitting audio and video data in the working process of business hall workers;
(25) the city monitoring center platform 107 stores the encoded audio and video information uploaded in the step S3 and the audio and video information decoded by the high-definition decoder to the disk array, the encoded audio and video information uploaded by the provincial/city monitoring center platform and the audio and video information decoded by the high-definition decoder are stored to the disk array, and the provincial/city company leaders or other users remotely acquire the audio and video synchronous data videos decoded by each business hall through the electric power private network or after the certification of the electric power private network;
(26) the high-definition decoding module is used for reading audio and video information coded by the disk array by a city monitoring center platform and performing decoding operation through a high-definition decoder; and the provincial monitoring center platform reads audio and video information coded by the disk array and performs decoding operation through a high-definition decoder.
The invention provides a network audio and video synchronous monitoring system, wherein a sound pick-up finishes the work of collecting and transmitting audio and video data of a business hall by connecting an audio interface corresponding to a high-definition gun, a monitoring private network switch collects the coded audio and video data collected by a plurality of high-definition guns and the sound pick-up, the coded audio and video data is stored, forwarded and uploaded to a disk array of a monitoring center of a provincial/municipal company through a network video recorder NVR, the monitoring center of the provincial/municipal company decodes and stores the coded audio and video data through a high-definition decoder, and a leader of the provincial/municipal company or other users remotely obtain the decoded historical audio and video synchronous video of the business hall through a power private network or after the certification of the power private network. According to the invention, through the organic combination of the sound pickup and the high-definition gun camera, the original audio and video synchronous data acquisition process of the service process of the staff in each business hall is realized, the service attitude of the staff is deterred, so that the service attitude and the service quality of the staff are comprehensively improved, the service quality of the staff is supervised by the inspection staff through the audio and video monitoring system in the business hall, the key of the problem is effectively found out through looking over the historical audio and video synchronous videos for disputes formed by emergency situations or unknown reasons, meanwhile, the staff of the power company breaks away from the limitation of a power private network, and the historical decoded audio and video synchronous videos are accessed after the authentication of the power private network, so that the working efficiency of the power company is greatly improved.
It should be understood, however, that the intention is not to limit the invention to the particular embodiments described, but to cover all modifications, equivalents, and alternatives falling within the spirit and scope of the invention.
Claims (9)
1. The utility model provides a dedicated business office audio frequency and video synchronization monitoring device of electric power system which characterized in that includes: a plurality of cameras and sound pick-up devices arranged in the business hall, a network video recorder, a first-level monitoring private network exchanger, a second-level monitoring private network exchanger, a first-level control center, a third-level monitoring private network exchanger, a business hall monitoring private network exchanger and a second-level control center,
one camera corresponds to a business hall service counter and is provided with a sound pick-up, and the camera is connected with an RJ-45 interface of a first-level monitoring private network switch through six twisted pairs; the sound pickup is electrically connected with a corresponding camera for collecting audio data of a counter of a business hall through a 3.5mm audio plug; the business hall monitoring private network switch is electrically connected with a network video recorder which stores, manages and forwards the coded original audio and video data collected by each business hall in a centralized manner;
locate business office network video recorder and communicate with one-level management and control center through second grade control private network switch, and one-level management and control center communicates with second grade management and control center through tertiary control private network switch.
2. The special business hall audio-video synchronous monitoring device for the electric power system according to claim 1, characterized in that: the network video recorder arranged in the business hall accesses to a power private network of a city company through a secondary monitoring private network switch and communicates with a primary management and control center; the primary management and control center is provided with a high-definition decoder, a primary disk array, a primary monitoring server and a plurality of primary clients; the high-definition decoder for decoding the audio and video data collected by each business hall is electrically connected with the primary disk array, the primary monitoring server is electrically connected with the primary disk array, and the primary client for looking up the audio and video data is electrically connected with the primary monitoring server.
3. The special business hall audio-video synchronous monitoring device for the electric power system according to claim 1, characterized in that: the primary management and control center is communicated with a secondary management and control center through a three-level monitoring private network switch and is accessed to a power private network of a province company to be communicated with the secondary management and control center, the secondary management and control center is provided with a high-definition decoder, a secondary disk array, a secondary monitoring server and a plurality of secondary clients; the high-definition decoder which analyzes the audio and video data of the primary management and control center is electrically connected with the secondary disk array, the secondary monitoring server is electrically connected with the secondary disk array, and the secondary client is electrically connected with the secondary monitoring server.
4. The device according to claim 3, wherein the high-definition decoder obtains multiple paths of original video data stored in a network video recorder in the business hall, transmits the video data to the primary monitoring server through an interface, and the primary monitoring server splices the video data into panoramic video data in real time and stores the panoramic video data in the primary disk array.
5. The device for synchronously monitoring the audio and video of the business hall special for the electric power system as claimed in claim 1, wherein the network video recorder adopts a Field Programmable Gate Array (FPGA) and simultaneously stores the video data of one or more cameras and the audio data of a sound pick-up.
6. The business hall audio-video synchronous monitoring device special for the electric power system as claimed in claim 1, wherein the business hall audio-video synchronous monitoring device adopts a network architecture of NGN.
7. The special business hall audio-video synchronous monitoring device for the electric power system according to claim 1, characterized in that: the network video recorder synchronizes the video data of the camera and the audio data of the sound pickup correspondingly connected with the camera in real time.
8. The special business hall audio-video synchronous monitoring device for the electric power system as claimed in claim 2, wherein: the first-level monitoring server is provided with an authority management module, different authorities are set for leaders, managers and common personnel of the city electric power company, and corresponding personnel acquire corresponding audio and video data information in the private power network area of the city company through corresponding first-level clients.
9. The business hall audio-video synchronous monitoring device special for the electric power system as claimed in claim 3, characterized in that: the secondary monitoring server is provided with an authority management module, different authorities are set for leaders, managers and common personnel of the provincial electric power company, and corresponding personnel acquire corresponding audio and video data information in an electric power private network area of the provincial electric power company through corresponding secondary clients.
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| CN201920100217.8U CN209930393U (en) | 2019-01-22 | 2019-01-22 | Business hall audio and video synchronization monitoring device special for electric power system |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111553831A (en) * | 2020-06-19 | 2020-08-18 | 上海讯久网络科技有限公司 | Business assistance guide system based on government affair service one-window comprehensive acceptance |
| CN112752071A (en) * | 2020-12-17 | 2021-05-04 | 镇江颀珑工程技术服务有限公司 | Self-adaptive monitoring system for monitoring factory environment |
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2019
- 2019-01-22 CN CN201920100217.8U patent/CN209930393U/en active Active
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111553831A (en) * | 2020-06-19 | 2020-08-18 | 上海讯久网络科技有限公司 | Business assistance guide system based on government affair service one-window comprehensive acceptance |
| CN112752071A (en) * | 2020-12-17 | 2021-05-04 | 镇江颀珑工程技术服务有限公司 | Self-adaptive monitoring system for monitoring factory environment |
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