CN208112659U - Unified Communication dispatching platform - Google Patents
Unified Communication dispatching platform Download PDFInfo
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- CN208112659U CN208112659U CN201820030490.3U CN201820030490U CN208112659U CN 208112659 U CN208112659 U CN 208112659U CN 201820030490 U CN201820030490 U CN 201820030490U CN 208112659 U CN208112659 U CN 208112659U
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- dispatching platform
- unified communication
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Abstract
The disclosure is directed to a kind of Unified Communication dispatching platforms, including：System access interface, business function main body and equipment access interface；The business function main body includes system access port, equipment access interface and server cluster, and the system access port and the equipment access interface are communicatively connected to the server cluster；The system access interface is connect with the system access port communication of the business function main body, and being used for will be including one or more system access in note system, log system, OA/ERP system, video system, ITSM system to the Unified Communication dispatching platform；The equipment access interface and the equipment access interface of the business function main body communicate to connect, and being used for will be including one or more system access in IP telephony system, PSTN system, intercom system, 1.8G communication system, 800M communication system to the Unified Communication dispatching platform.The disclosure enriches the cooperation communication way of office worker, while also improving the efficiency of office.
Description
Technical field
This disclosure relates to field of communication technology more particularly to a kind of Unified Communication dispatching platform.
Background technique
In the voice communication system that domestic airport construction at present uses, interior logical scheduling system, Intranet IP phone are generally comprised
The systems such as system, 800M wireless intercom system, public network program controlled telephone.The operation of these systems is relatively independent, and each system configures
Independent client terminal machine and control room management terminal.Excessive management and running terminal increases the operation complexity of communication, increases
Communications cost has been added to also reduce the working efficiency of operator.
Current some simple management platforms can realize some simple communication fusions, for scheduling business and real-time record
Sound business is supported perfect not enough.Such as：All interacted systems can't be completely covered in intrusion, forced release service；Meeting function
It can can't cover programme-controlled telephone system, 800M group system, very high frequency(VHF) system；For 800M system and very high frequency(VHF) system
The interconnection that interconnection is only conversed, moreover it is possible to the function of carrying out frequency modulation, adjust volume and real-time recording.
Utility model content
In view of this, the platform being capable of flexible access multiple types the present disclosure proposes a kind of Unified Communication dispatching platform
Voice communication system, can be linked up with various voice communication systems by integrated dispatch terminal.
In order to achieve the above object, technical solution used by the disclosure is：
According to the one side of the embodiment of the present disclosure, a kind of Unified Communication dispatching platform is proposed, which is characterized in that including：
System access interface, business function main body and equipment access interface；The business function main body includes system access port, equipment
Access interface and server cluster, the system access port and the equipment access interface are communicatively connected to the server
Cluster；The system access interface is set to the system access port of the business function main body, for that will include short message
System, log system, OA/ERP system, video system, one or more system access is logical to the unification in ITSM system
Believe dispatching platform；The equipment access interface is set to the equipment access interface of the business function main body, for that will wrap
Include IP telephony system, PSTN system, intercom system, 1.8G communication system, one or more system in 800M communication system
System is linked into the Unified Communication dispatching platform.
Further, the server cluster includes dispatch server, data server, recording server.
Further, the dispatch server is automatically performed scheduling operation for receiving Templated event handling process；
The data server is for recording the business datum that the Unified Communication dispatching platform receives；The recording server is used for
The voice data that the Unified Communication dispatching platform of recording receives.
Further, the Unified Communication dispatching platform further includes IP network interface, and the IP network interface is by the system
One communication scheduling platform is linked into IP network, is carried out data transmission in the IP network.
Further, the Unified Communication dispatching platform further includes operating terminal, and the operating terminal includes order input
Device, call response unit and device for displaying information.
Further, the operating terminal includes sending file, mail, fax, broadcast, video to contact person for completing
One or more of format data file.
Further, the operating terminal is one or more of pc client, IP phone, mobile terminal.
Further, the Unified Communication dispatching platform further includes gateway interface, and the gateway includes E1 gateway, FXO/
One or more of FXS gateway, EM gateway, multimedia gateway.
The technical scheme provided by this disclosed embodiment can include the following benefits：Existing network system has been expanded,
The Uniform Communication Platform for being able to satisfy the Transmitting of Multi-media Information such as voice, video, data, processing is established, enterprise's pipe is reduced
Manage cost；The communication system of fusion is established, interior network communication system, IP telephony system, 800M wireless intercom system, 1.8G number are integrated
Word intercom system, public network phone are uniformly accessed into；Phone, fax, mail, meeting, the various communication modes of short message are incorporated into
Together, the communication efficiency of user is improved；Program management function is designed, Templated event handling process is established, according to template pair
Each step is scheduled operation, and after business event occurs, system is automatically performed related scheduling feature, and (such as to complete mass-sending short
The operation such as letter or sound program recording), the complexity manually performed is reduced, and generate and execute record, convenient for shared inquiry.It should be understood that
, above general description and following detailed description be only it is exemplary and explanatory, do not limit the disclosure.
Detailed description of the invention
The drawings herein are incorporated into the specification and forms part of this specification, and shows the implementation for meeting the disclosure
Example, and together with specification for explaining the principles of this disclosure.
Fig. 1 is a kind of structural schematic diagram of unified communications shown according to an exemplary embodiment；
Fig. 2 is the structural schematic diagram of business function main body shown according to an exemplary embodiment；
Fig. 3 is a kind of structural schematic diagram of unified communications shown according to an exemplary embodiment.
Specific embodiment
The disclosure is described in detail below with reference to specific embodiment shown in the drawings.But these embodiments are simultaneously
The disclosure is not limited, structure that those skilled in the art are made according to these embodiments, method or functionally
Transformation is all contained in the protection scope of the disclosure.
It is only to be not intended to be limiting the disclosure merely for for the purpose of describing particular embodiments in the term that the disclosure uses.
The "an" of the singular used in disclosure and the accompanying claims book, " described " and "the" are also intended to including majority
Form, unless the context clearly indicates other meaning.It is also understood that term "and/or" used herein refers to and wraps
It may be combined containing one or more associated any or all of project listed.In all figures of the drawings, identical component uses
Identical label, it is subsequent to repeat no more.
It as shown in Figure 1 and Figure 2, is a kind of schematic diagram of unified communications 100 shown according to an exemplary embodiment,
Including：System access interface 101, business function main body 102 and equipment access interface 103；The business function main body 102 includes
System access port 1021, equipment access interface 1022 and server cluster 1023, the system access port 1021 and institute
It states equipment access interface 1022 and is communicatively connected to the server cluster 1023；The system access interface 103 and the business
The system access port 1021 of function body 102 communicates to connect, for that will include note system, log system, OA/ERP
System, video system, in ITSM system one or more system access to the Unified Communication dispatching platform 100；It is described to set
Standby access interface 103 and the equipment access interface 1022 of the business function main body 102 communicate to connect, for that will include IP
Telephone system, PSTN system, intercom system, 1.8G communication system, one or more system connects in 800M communication system
Enter to the Unified Communication dispatching platform.
In embodiment of the disclosure, for the function system of access, platform has note system, log system, OA
(Office Automation, i.e. office automation)/ERP (Enterprise Resource Planning, i.e. corporate resources
Plan) access such as system, video system, ITSM (IT Service Management, i.e. IT service management) system, so as to
One or more more than fusion function system, the converged services of multisystem are carried out for enterprise enough on a platform, are improved certainly
The body efficiency of management.Wherein, note system is used for the transmission of routine messages；Log system then uses text mode recording instruction, behaviour
The contents such as work；Video system is for transmitting video information.OA/ERP system and ITSM system are then for improving enterprise efficiency
Sharp weapon.
For the device systems of access, platform has IP telephony system, PSTN (Public Switch Telephone
Network, i.e. public phone exchanges network) access such as system, intercom system, 1.8G communication system, 800M communication system,
The exchange that can satisfy between enterprise's foreign exchanges or internal staff is unimpeded, wherein IP telephony system, PSTN system main sides
Overweight fixed communication；Intercom system, 1.8G communication system and 800M communication system then lay particular emphasis on wireless communication.
As it can be seen that present disclose provides a kind of same communication scheduling platform for having fully compatible function, have it is technologically advanced,
High reliability, high concurrent data interaction processing capacity；Have multisystem fusion, is merging basic voice, data service, video
On the basis of, also offer IT business push, merge with operation system etc. and to service.Dilatation is convenient, supports to concentrate deployment, combination section
Administration, dispersion deployment etc..Strong security supports signaling and media encryption (TLS/SRTP) comprehensively.
Further, the server cluster 1023 includes dispatch server, data server, recording server.
Further, the dispatch server is automatically performed scheduling operation for receiving Templated event handling process；
The data server is for recording the business datum that the Unified Communication dispatching platform receives；The recording server is used for
The voice data that the Unified Communication dispatching platform of recording receives.
Further, the Unified Communication dispatching platform further includes IP network interface 104, and the IP network interface 104 will
The Unified Communication dispatching platform is linked into IP network, is carried out data transmission in the IP network.
As shown in figure 3, server cluster 1023 is linked into IP network by IP network interface 104, dispatch server is completed
Mutli-system integration with merge intercommunication, the complete standby voice scheduling of function, text data information abundant interaction.Merge interworking implementation
The intercommunication of each communication mode, voice scheduling is realized to be scheduled between each internal system and system, wherein possessing scheduling permission
User just can be carried out the operation.Text information includes that the system access such as short message, mail, fax realize office miscellaneous function.
Platform also further supports program management function, Templated event handling process is established, according to template to each
Step is scheduled operation, after business event occurs, system be automatically performed related scheduling feature (such as complete bulk SMS or
The operation such as sound program recording), the complexity manually performed is reduced, and generate and execute record, convenient for shared inquiry.
Further, the Unified Communication dispatching platform 100 further includes operating terminal, and the operating terminal includes that order is defeated
Enter device, call response unit and device for displaying information.
Further, the operating terminal includes sending file, mail, fax, broadcast, video to contact person for completing
One or more of format data file.
Further, the operating terminal is one or more of pc client, IP phone, mobile terminal.
In embodiment of the disclosure, operating terminal can be one of pc client, IP phone, mobile terminal or
It is a variety of, it can be realized the demand of seamless coverage fixed terminal and mobile terminal.The operating terminal of Unified Communication dispatching platform 100
(dispatching desk) is mainly installed on the Master Control Centers such as terminal command centre, security protection center, can by touch screen, software terminal,
Keyboard dialing and straight-through key is pressed to call other users terminal.Call with each integrated system terminal may be selected automatic hand-free and connect
Logical or ring waiting answering, and pass through display text information instruction in LED light or terminal LCD display screen.Main operation control
Platform processed is equipped with display screen, straight-through key.Various terminals support whole major functions of system, operate with simple, conveniently, and quality can
It leans on, it is durable.
Further, the Unified Communication dispatching platform 100 further includes gateway interface, the gateway include E1 gateway,
One or more of FXO/FXS gateway, EM gateway, multimedia gateway.
In embodiment of the disclosure, pass through one of access E1 gateway, FXO/FXS gateway, EM gateway, multimedia gateway
Or it is a variety of come expansion platform acceptance, cover more network equipments.
The Unified Communication dispatching platform 100 of the disclosure is applied under the use environments such as airport, can make full use of intranet
Network resource saves communication cost, improves communication efficiency, can be built on the basis of the existing IP data network in airport.It is unified logical
Letter scheduling system need to provide instant message, voice communication, multimedia meeting for airport internal office work personnel and related service company
The Unified Communications business such as view, program management facilitates internal office work to improve user's perception that working efficiency promotes existing voice system,
Simultaneously also good extending space is left for the dilatation of number of users in future and functional application.
Platform supports the fusion of multiservice system, realizes the systems such as existing ITSM system, log system, note system
Integrated access.Realize the shared of data, information flow circulation.Meanwhile realizing that work order automatic trigger in each operation system, information turn
It carries, realizes information flow push, reduce the difficulty and complexity of service propelling between each system.End-by-end security is improved in platform offer
Security mechanism and management service means abundant.In addition, system is also supported with Three-Part protocol recording system, Third Party Authentication system
Deng progress butt-joint.
Platform can be merged for the communication under the usage scenario of airport, logical with the various businesses for meeting airport
Letter demand, system are capable of providing following business：
1, convergence communication
For airport plurality of communication systems (800M system, 1.8G system, intercom system, public network line communication system,
Public network wireless telecommunication system etc.) IP-based integrated platform is provided, meet the communication scheduling function between plurality of communication systems.Together
When, the call of access communications system can realize the recording and storing of voice, facilitate to record back and look into and call.
2, data are transmitted
System supports point-to-point data transmission, and user can send file, mail, fax, broadcast, video etc. to contact person
The data file of multiple format, after waiting other side to receive, file can be sent to the using terminal of other side.
3, integrated access
System supports the fusion of multiservice system, realizes the systems such as existing ITSM system, log system, note system
Integrated access.Realize the shared of data, information flow circulation.Meanwhile realizing that work order automatic trigger in each operation system, information turn
It carries, realizes information flow push, reduce the difficulty and complexity of service propelling between each system.It is perfect that Unified Communication dispatches system offer
End-by-end security security mechanism and management service means abundant.In addition, system also support with Three-Part protocol recording system,
Third Party Authentication system etc. carries out butt-joint.
The Unified Communication dispatching platform 100 of the disclosure has merged computer technology and conventional telecommunications technology, has merged fixation
Network and mobile network realize voice, video and IT application fusion, allow staff at any time and any place, lead to
Any equipment is crossed, cooperation communication is carried out using communications such as voice, message, videos, enriches the cooperation of office worker
Communication way, while also improving the efficiency of office.
Those skilled in the art will readily occur to its of the disclosure after considering specification and practicing disclosure disclosed herein
Its embodiment.This application is intended to cover any variations, uses, or adaptations of the disclosure, these modifications, purposes or
Person's adaptive change follows the general principles of this disclosure and including the undocumented common knowledge in the art of the disclosure
Or conventional techniques.The description and examples are only to be considered as illustrative, and the true scope and spirit of the disclosure are by the application
Claim point out.
It should be understood that the present disclosure is not limited to the precise structures that have been described above and shown in the drawings, and
And various modifications and changes may be made without departing from the scope thereof.The scope of the present disclosure is only limited by the accompanying claims.
Claims (8)
1. a kind of Unified Communication dispatching platform, which is characterized in that including：System access interface, business function main body and equipment connect
Incoming interface；
The business function main body includes system access port, equipment access interface and server cluster, the system access
Port and the equipment access interface are communicatively connected to the server cluster；
The system access interface is connect with the system access port communication of the business function main body, for that will include short
Letter system, log system, OA/ERP system, video system, in ITSM system one or more system access to the unification
Communication scheduling platform；
The equipment access interface and the equipment access interface of the business function main body communicate to connect, for that will include IP
Telephone system, PSTN system, intercom system, 1.8G communication system, one or more system connects in 800M communication system
Enter to the Unified Communication dispatching platform.
2. Unified Communication dispatching platform according to claim 1, which is characterized in that the server cluster includes scheduling clothes
Business device, data server, recording server.
3. Unified Communication dispatching platform according to claim 2, which is characterized in that the dispatch server is for receiving mould
The event handling process of plate, is automatically performed scheduling operation；
The data server is for recording the business datum that the Unified Communication dispatching platform receives；
The voice data that the recording server is received for the Unified Communication dispatching platform of recording.
4. Unified Communication dispatching platform according to claim 1, which is characterized in that the Unified Communication dispatching platform also wraps
IP network interface is included, the Unified Communication dispatching platform is linked into IP network by the IP network interface, in the IP network
In carry out data transmission.
5. Unified Communication dispatching platform according to claim 1, which is characterized in that the Unified Communication dispatching platform also wraps
Operating terminal is included, the operating terminal includes command input device, call response unit and device for displaying information.
6. Unified Communication dispatching platform according to claim 5, which is characterized in that the operating terminal is used for completion and includes
The data file of one or more of file, mail, fax, broadcast, video format is sent to contact person.
7. Unified Communication dispatching platform according to claim 5 or 6, which is characterized in that the operating terminal is PC client
One or more of end, IP phone, mobile terminal.
8. Unified Communication dispatching platform according to claim 1, which is characterized in that the Unified Communication dispatching platform also wraps
Gateway interface is included, the gateway includes one or more of E1 gateway, FXO/FXS gateway, EM gateway, multimedia gateway.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201820030490.3U CN208112659U (en) | 2018-01-08 | 2018-01-08 | Unified Communication dispatching platform |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201820030490.3U CN208112659U (en) | 2018-01-08 | 2018-01-08 | Unified Communication dispatching platform |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN208112659U true CN208112659U (en) | 2018-11-16 |
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ID=64128450
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201820030490.3U Active CN208112659U (en) | 2018-01-08 | 2018-01-08 | Unified Communication dispatching platform |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN208112659U (en) |
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2018
- 2018-01-08 CN CN201820030490.3U patent/CN208112659U/en active Active
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