CN208092608U - A kind of intelligent grid metrics evaluation device - Google Patents

Abstract

The utility model discloses a kind of intelligent grid metrics evaluation devices of evaluating apparatus technical field,Including shell,The front housing top of the shell is equipped with display screen,Sound pick-up,The sound pick-up is located at the left part of display screen,The first function selecting key is installed in the middle part of the front housing of the shell,The front housing lower part of the shell is equipped with the second function selecting key,The display screen,First function selecting key,The rear end of second function selecting key is separately installed with logic card,First function selecting key circuit board,Second function selecting key circuit board,The logic card,First function selecting key circuit board,Second function selecting key circuit board is respectively positioned on inside the front housing of shell,Riveting has mainboard inside the front housing of the shell,The antetheca left part of the mainboard is sequentially installed with display screen signal converter from top to bottom,Microphone signal converter and push button signalling converter,Processor is installed in the middle part of the antetheca of the mainboard,Memory,The processor is located at the top of memory.

Description

A kind of intelligent grid metrics evaluation device

Technical field

The utility model is related to evaluating apparatus technical field, specially a kind of intelligent grid metrics evaluation device.

Background technology

In recent years, with the fast development of science and technology with the increasingly raising of people's living standard, all trades and professions are especially The competition of service industry is also gradually fierce.Service quality is as the public image, service theory, pipe for embodying business and government department The horizontal standard of reason increasingly service and of interest by service both sides, and is handled affairs or business window exactly represents bank, cures The important place of the business and governments departmental service quality such as institute, telecommunications, the tax, industry and commerce, public security.In order to improve the Service Quality of itself It measures, establish good social image, some units have formulated detailed rules and regulations, some units have also specially been set up accordingly Mechanism or department are exercised supervision and are checked with the working attitude to related service personnel, working efficiency etc., but this can not be thorough Bottom solves the problems, such as.Existing evaluator cannot meet work requirements, can not show the name, job number, visitor of current service personnel Average rank etc. is evaluated at family, cannot record, understanding reason can not be found out when conflicting, can not learn asking for client Whether topic has solved, and monthly or annual work metrics evaluation can not count.

Utility model content

The purpose of this utility model is to provide a kind of intelligent grid metrics evaluation devices, to solve in above-mentioned background technology What is proposed can not show the information as attendant, opinion rating, cannot record, can not learn whether customer issue solves and the moon The problem that degree or annual work metrics evaluation can not count etc..

To achieve the above object, the utility model provides the following technical solutions：A kind of intelligent grid metrics evaluation device, packet Shell is included, the front housing top of the shell is equipped with display screen, sound pick-up, and the sound pick-up is located at the left part of display screen, described The first function selecting key is installed in the middle part of the front housing of shell, the front housing lower part of the shell is equipped with the second function selecting key, institute State display screen, the first function selecting key, the second function selecting key rear end be separately installed with logic card, the first function selecting key electricity Road plate, the second function selecting key circuit board, the logic card, the first function selecting key circuit board, the second function selecting key circuit Plate is respectively positioned on inside the front housing of shell, inside the front housing of the shell riveting have a mainboard, the antetheca left part of the mainboard on to Under be sequentially installed with display screen signal converter, microphone signal converter and push button signalling converter, the antetheca of the mainboard Middle part is equipped with processor, memory, and the processor is located at the top of memory, and the antetheca right part of the mainboard is equipped with logical Get lines crossed module, data transmission module, the logical module of getting lines crossed is being located at the top of data transmission module, and the rear shell of the shell is installed There are power supply, loud speaker, the power supply to be located at the top of loud speaker, the logic card, the first function selection key circuit board, second Function selection key circuit board, power supply, loud speaker are that mainboard is electrically connected.

Preferably, the logical module of getting lines crossed is being USB data transmission module.

Preferably, the data transmission module is that cable data wears mould module.

Preferably, logical get lines crossed module, the data transmission module are being both provided with connecting interface.

Compared with prior art, the utility model has the beneficial effects that：This practicality is using logical module of getting lines crossed, using data line Connection Service personnel computer obtains the information of current service personnel, calls average ratings letter matched in memory Breath, display screen show that name, work number and the average ratings grade of time and current service personnel, sound pick-up automatic recording will record Sound file stamps time tag and stores to memory and by being backed up in data transmission module transfer management person's computer, keep away Recording materials can not be found when exempting to conflict, after service, loud speaker prompts client by select button to attendant It makes an appraisal not solving with solution and make a choice, data are sent into memory, administrator is transmitted to by data transmission module Computer is backed up, and calling an open question is facilitated, and makes return visit in time, while being monthly or annual work metrics evaluation Provide data.

Description of the drawings

FIG. 1 is a schematic structural view of the utility model；

Fig. 2 is the utility model logic card rear cross sectional view；

Fig. 3 is the utility model mainboard rear cross sectional view；

Fig. 4 is the utility model rear shell schematic diagram.

In figure：1 shell, 2 display screens, 3 sound pick-ups, 4 first function selecting keys, 5 second function selecting keys, 6 logic cards, 7 First function selecting key circuit board, 8 second function selecting key circuit boards, 9 mainboards, 10 display screen signal converters, 11 sound pick-ups Signal adapter, 12 push button signalling converters, 13 processors, 14 memories, 15 logical get lines crossed module, 16 data transmission modules, 17 Power supply, 18 loud speakers.

Specific implementation mode

The following will be combined with the drawings in the embodiments of the present invention, carries out the technical scheme in the embodiment of the utility model Clearly and completely describe, it is clear that the described embodiments are only a part of the embodiments of the utility model, rather than whole Embodiment.Based on the embodiments of the present invention, those of ordinary skill in the art are without making creative work The every other embodiment obtained, shall fall within the protection scope of the present invention.

- 4 are please referred to Fig.1, the utility model provides a kind of technical solution：A kind of intelligent grid metrics evaluation device, including The front housing top of shell 1, the shell 1 is equipped with display screen 2, sound pick-up 3, and the sound pick-up 3 is located at the left part of display screen 2, First function selecting key 4 is installed, the front housing lower part of the shell 1 is equipped with the choosing of the second function in the middle part of the front housing of the shell 1 Select key 5, the display screen 2, the first function selecting key 4, the second function selecting key 5 rear end be separately installed with logic card 6, first Function selecting key circuit board 7, the second function selecting key circuit board 8, the logic card 6, the first function selecting key circuit board 7, Two function selecting key circuit boards 8 are respectively positioned on inside the front housing of shell 1, and being riveted inside the front housing of the shell 1 has mainboard 9, described The antetheca left part of mainboard 9 is sequentially installed with display screen signal converter 10, microphone signal converter 11 and button from top to bottom The antetheca middle part of signal adapter 12, the mainboard 9 is equipped with processor 13, memory 14, and the processor 13 is located at storage The antetheca right part on the top of device 14, the mainboard 9 is being equipped with logical get lines crossed module 15, data transmission module 16, the logical mould of getting lines crossed Block 15 is located at the top of data transmission module 16, and the rear shell of the shell 1 is equipped with power supply 17, loud speaker 18, the power supply 17 Positioned at the top of loud speaker 18, the logic card 6, the first function selection key circuit board 7, the second function selection key circuit board 8, power supply 17, loud speaker 18 are that mainboard 9 is electrically connected.

Wherein, it is being USB data transmission module to lead to module 15 of getting lines crossed, and USB serial ports transmission data speed is fast and versatility is good, number It is that cable data wears mould module according to transmission module 16, logical get lines crossed module 15, data transmission module 16 are being both provided with connecting interface, side Just direct plug wire connection.

Operation principle：Processor 13 in this practicality is programmed debugging so that meet the control to this practicality, incite somebody to action this Practicality is separately connected the computer of attendant, the computer of administrator by USB data line, cable, when attendant is counting When calculation machine logs in the account of oneself, this practicality is obtaining name, the work number of current service personnel, place by logical module 15 of getting lines crossed automatically Reason device 13 calls the average ratings information that this attendant matches in memory 14, will be electric by display screen signal converter 10 Signal is transformed into digital signal, and logic card 6 again converts digital signal, and display screen 2 shows name, the work number of current service personnel And average ratings information, when servicing beginning, sound pick-up 3 is started to work, and after service, client is by pressing the first function After selection key 4 (satisfied, general, poor) evaluation attendant's attitude, loud speaker 18 prompts whether customer issue has solved, Ke Hutong It crosses the second function selecting key 5 of pressing and (has solved, is unresolved) whether select permeability solves, the first function selecting key circuit board 7, the Analogue data is sent to and is picked up by two function selecting key circuit boards 8 by analog signal transmission to push button signalling converter 12, sound pick-up 3 Sound device signal adapter 11 is converted into electric signal, is stored to memory 14 by processor 13 and is incited somebody to action by data transmission module 16 Data are sent in the computer of administrator.

While there has been shown and described that the embodiments of the present invention, for the ordinary skill in the art, It is appreciated that can these embodiments be carried out with a variety of variations in the case where not departing from the principles of the present invention and spirit, repaiied Change, replace and modification, the scope of the utility model are defined by the appended claims and the equivalents thereof.

Claims (4)

1. a kind of intelligent grid metrics evaluation device, including shell (1), it is characterised in that：Pacify on the front housing top of the shell (1) Equipped with display screen (2), sound pick-up (3), the sound pick-up (3) is located at the left part of display screen (2), in the front housing of the shell (1) Portion is equipped with the first function selecting key (4), and the front housing lower part of the shell (1) is equipped with the second function selecting key (5), described aobvious Display screen (2), the first function selecting key (4), the second function selecting key (5) rear end be separately installed with logic card (6), the first function Selection key circuit board (7), the second function selecting key circuit board (8), the logic card (6), the first function selecting key circuit board (7), the second function selecting key circuit board (8) is respectively positioned on inside the front housing of shell (1), riveting inside the front housing of the shell (1) There are mainboard (9), the antetheca left part of the mainboard (9) to be sequentially installed with display screen signal converter (10), sound pick-up from top to bottom The antetheca middle part of signal adapter (11) and push button signalling converter (12), the mainboard (9) is equipped with processor (13), storage Device (14), the processor (13) are located at the top of memory (14), and the antetheca right part of the mainboard (9) is being equipped with logical mould of getting lines crossed Block (15), data transmission module (16), the logical module (15) of getting lines crossed are being located at the top of data transmission module (16), the shell (1) rear shell is equipped with power supply (17), loud speaker (18), and the power supply (17) is located at the top of loud speaker (18), the logic Plate (6), the first function selection key circuit board (7), the second function selection key circuit board (8), power supply (17), loud speaker (18) It is that mainboard (9) is electrically connected.

2. a kind of intelligent grid metrics evaluation device according to claim 1, it is characterised in that：The logical module of getting lines crossed (15) it is USB data transmission module.

3. a kind of intelligent grid metrics evaluation device according to claim 1, it is characterised in that：The data transmission module (16) it is that cable data wears mould module.

4. a kind of intelligent grid metrics evaluation device according to claim 1, it is characterised in that：The logical module of getting lines crossed (15), data transmission module (16) is both provided with connecting interface.