CN205788524U

CN205788524U - A kind of letters and calls terminal unit

Info

Publication number: CN205788524U
Application number: CN201620465813.2U
Authority: CN
Inventors: 金加宝; 朱小胜
Original assignee: Nanjing Delida Information Technology Co Ltd
Current assignee: Nanjing Delida Information Technology Co Ltd
Priority date: 2016-05-18
Filing date: 2016-05-18
Publication date: 2016-12-07
Anticipated expiration: 2026-05-18

Abstract

The utility model discloses a kind of letters and calls terminal unit, including main frame, display, network interface, numeric keypad, photographic head, voice input device, audio output device, high photographing instrument, thermal printer, card reader of ID card, A4 printer, wireless aps, main frame is connected by VGA signal with display；Network interface is connected with main frame network；Numeric keypad, photographic head, voice input device, audio output device, high photographing instrument, thermal printer, A4 printer are connected with main frame by USB interface respectively；Card reader of ID card is connected with main frame by com port；Wireless aps is connected by netting twine with network interface, externally provides wireless network, described main frame to access this wireless network.Treatment for the letters and visits from the masses be greatly simplify letters and calls flow process by this utility model as electrons, and whole process manages with info-teaching design, has saved letters and calls person's time and government staff's time, has improve government work efficiency.

Description

A kind of letters and calls terminal unit

Technical field

This utility model belongs to a kind of letters and calls terminating machine field, and letters and calls person can visit with self-service Registration Authentication Ask information query device and reaction petition letter problem, particularly to a kind of self-help type letters and calls information inquiry terminal Processing means field.

Background technology

Government bodies carry out the personnel of letters and calls and mostly rest on artificial the most directly letters and calls at present In the stage, manually receiving the stage, the efficiency that is bound to is low, and registration situation is bothersome arduously, lost labor labour force, And letters and calls person is inconvenient to receive sometimes.The government bodies of part also provided letter in public now Visit terminating machine, but mostly can only carry out some the illustrative introductions of letters and calls link, the completeest in function setting Kind, it is impossible to learn the series of problems such as the concrete essential information of client, it is therefore desirable to a kind of novel visit Visitor's processing mode also can some problems of self-service process with the most visiting registration management problem of solution.

Summary of the invention

This utility model provides a kind of letters and calls terminal unit, solves problems of the prior art.

The technical solution of the utility model is as follows:

A kind of letters and calls terminal unit, including main frame, display, main frame and display Device is connected by VGA signal；Also include that network interface, network interface are connected with main frame network； Also include that numeric keypad, photographic head, voice input device, audio output device, high photographing instrument, temperature-sensitive are beaten Print machine, card reader of ID card, wherein numeric keypad, photographic head, voice input device, audio frequency output dress Put, high photographing instrument, thermal printer are connected with main frame by USB interface respectively: wherein display For showing relevant information；Network interface realizes main frame and the network interconnection, can be by local computer Main frame is connected with the data center of letters and calls management office；Numeric keypad is used only for inputting digital information Universal keypad；Photographic head can shoot the head portrait picture of letters and calls person；Voice input device and audio frequency are defeated Go out device and be respectively used to input and the output of audio frequency, it is possible to achieve letters and calls person and government of complaint letter and request handling office operational staff Between voice dialogue, coordinate photographic head application can open video conference terminal；High photographing instrument can be fast The documentation of speed clear shooting easily letters and calls person and written historical materials, can handle official business to letters and calls with intercommunication transmission The data center of room；Thermal printer can print after letters and calls person's letters and calls the essential information numberings such as strip in case Result queries in the future.Also including card reader of ID card, card reader of ID card is by com port and calculating owner Machine connects, and card reader of ID card is the identity card identification device by Ministry of Public Security's certification, can improve letters and calls The verity of person's information, deceptive information of refusing to assume another's name.

As the further improvement of this utility model " a kind of letters and calls terminal unit ", also include A4 Printer, A4 printer is connected by USB with main frame, and A4 printer realizes letters and calls result Localization is printed, as letters and calls result authority.

Further, this utility model " a kind of letters and calls terminal unit " also includes a wireless aps, Wireless aps is connected by netting twine with network interface, externally provides wireless network, " a kind of letters and calls terminal unit " In main frame access this wireless network, by the setting for wireless network, external belt has wireless The computer of network interface card or smart mobile phone also are able to realize the visit for letters and calls system autonomous in main frame Ask.

This utility model having the beneficial effects that compared to prior art:

1, this utility model can realize letters and calls automatic information, solves letters and calls person and complains to the higher authorities about an injustice and request fair settlement slow-footed A difficult problem, quickly provides information material, reduces letters and calls person's queue waiting time.It is the most self-service, Both decrease the time of foreground operator on duty, improve again the ability of reception centre director business；

2, this utility model can realize self-service letters and calls, can be believed by mechanisms such as machine and complaint letter and request handling offices Breath interaction, effectively alleviates letters and calls conflict, improves letters and calls quality.

Accompanying drawing explanation

Fig. 1 is the schematic diagram of a kind of letters and calls terminal unit；

Fig. 2 is the structural representation of a kind of letters and calls terminal unit, in figure: 1-photographic head；2-shows Device；3-high photographing instrument；4-numeric keypad；5-card reader of ID card；6-paper out opening；7-paper feed hole；8-raises Sound device；9-thermal printer；10-printer；11-main frame；12-microphone, 13-wireless aps.

Detailed description of the invention

With detailed description of the invention, this utility model is described in detail below in conjunction with the accompanying drawings.

Case study on implementation: a kind of letters and calls terminal unit of the implementation case, as it is shown in figure 1, include: Photographic head 1, display 2, high photographing instrument 3, numeric keypad 4, card reader of ID card 5, paper out opening 6, Paper feed hole 7, speaker 8, thermal printer 9, A4 printer 10, main frame 11, microphone 12, Wireless aps 13.Photographic head 1 and high photographing instrument 3 are connected on main frame 11 by USB, identity card Card reader 5 is connected to main frame 11, thermal printer 9 and A4 printer 10 by com port It is connected to computer, paper feed hole 6 and paper out opening 7 by USB and is respectively the paper feed of A4 printer 10 Mouth and exit slot.

Letters and calls person, when using these letters and calls terminal unit, logs on letters and calls system by letters and calls platform, Identity card is placed in above card reader of ID card 5 by letters and calls person, and system enters after reading out letters and calls person's data Next step processes, and letters and calls person can select video letters and calls or fill message to take pictures and upload letters and calls material.Depending on Frequently during letters and calls, then call letters and calls intrasystem video conference operator scheme, letters and calls person by photographic head 1, Microphone 12, speaker 8 and governmental personnel carry out video speech chat one to one, by letters and calls demand by regarding Frequently the mode of voice informs government of complaint letter and request handling office operational staff, and government operational staff can be by video sound simultaneously The chat record of frequency is acquired, it is achieved evidence-gathering.

When government of complaint letter and request handling office operational staff is not online, letters and calls person can also be by high photographing instrument 3 by literary composition Part material or other proofs reach letters and calls Platform Server by take pictures in form, and letters and calls platform can be remembered Record letters and calls person's effective information and evidence, after effective evidence is uploaded by letters and calls person, letters and calls platform passes through Thermal printer 9 prints receipt to letters and calls person, and for letters and calls person, numbering according to letters and calls receipt is permissible in the future Inquiry letters and calls process progress or result.

After letters and calls person inquires letters and calls process progress or result on these letters and calls terminal unit, By A4 printer, relevant object information can be printed, process authority as letters and calls.

Meanwhile, these letters and calls terminal unit is also provided with wireless aps function, by for letters and calls terminal The setting of letters and calls management system software in equipment, it is possible to achieve outer computer or smart mobile phone are for this The access of self-service letters and calls terminating machine.

These letters and calls terminal unit can provide one letters and calls channel fast and easily, and letters and calls person can be In the case of unmanned or guidance, carrying out treatment for the letters and visits from the masses the most step by step, letters and calls are eventually End equipment greatly reduces the time that letters and calls person waits in line, and reduces the reception record work of government staff Measure.The materials such as data message proof can be recorded by terminating machine accurately, carries for inquiry in the future For convenience.

Above in conjunction with accompanying drawing, embodiment of the present utility model is explained in detail, but this practicality Novel it is not limited to above-mentioned embodiment, in the ken that those of ordinary skill in the art are possessed, Can also make a variety of changes on the premise of without departing from this utility model objective.

Claims

1. a letters and calls terminal unit, it is characterised in that include main frame, display, network interface, Numeric keypad, photographic head, voice input device, audio output device, high photographing instrument, thermal printer, Card reader of ID card；Main frame is connected by VGA signal with display；Network interface and computer Mainframe network connects；Numeric keypad, photographic head, voice input device, audio output device, high photographing instrument, Thermal printer is connected with main frame by USB interface respectively；Card reader of ID card passes through com port It is connected with main frame.

2. a kind of letters and calls terminal unit as claimed in claim 1, it is characterised in that also include A4 printer, A4 printer is connected by USB with main frame.

3. a kind of letters and calls terminal unit as claimed in claim 1, it is characterised in that also include wireless aps, nothing Line AP is connected by netting twine with network interface, externally provides wireless network, and it is wireless that main frame accesses this Network.