Utility model content
The purpose of this utility model addresses the deficiencies of the prior art, and provide a kind of and can inquire about the real-time room information in hotel in online application service system and the robot that automatically books rooms in real time carrying out subscribing, the technical scheme of employing is as follows:
A kind of automatic booking system in real time, comprise the user terminal, online application service system, controller, robot and the hotel's booking system that are electrically connected successively, described robot comprises master control set, the communicator that described master control set has been electrically connected command operating and feedback circuit respectively, image/video recognition device, operation flow merge circuit, keyboard and mouse signal imitation circuit and be electrically connected with booking system front end, hotel, described operation flow merges circuit and has also been electrically connected controller, and described keyboard and mouse signal imitation circuit is electrically connected with communicator.
In actual applications, by the workflow of controller setting robot, make it simulate to be responsible for the booking rooms request of the work flow process user of the hotel staff that user books rooms, during robot execution Client-initiated request, follow this workflow.User initiates request by the user terminal such as computer, mobile phone to online application service system, and online application service system sends request instruction to controller.The command operating of robot and feedback circuit obtain this instruction and send to master control set subsequently; Master control set carries out understanding to instruction and splits, and whether the content of recognition instruction is that hotel books rooms instruction; Whether image/video recognition device obtains the interface of hotel's booking system and identifies interface content, be the interface that hotel books rooms, and sends to operation flow to merge circuit recognition result by master control set; If the content of request instruction and interface content Dou Wei hotel book rooms, then operation flow merges the workflow that Circuit activation hotel books rooms, and constantly carry out information interaction with master control set, make master control set according to the work in every of this workflow coordinating robot, the process that robot process user is asked personalizes.After the request instruction received splits by master control set, analysis and understanding is carried out to appropriate section, keyboard and mouse signal is produced according to the call by result keyboard and mouse signal imitation circuit obtained, booking system front end, hotel is sent to finally by communicator, the input operation of analog operation personnel on hotel's booking system, the request of completing user.
Traditional system docking method, as connection or software interface docking, is all dock for the booking system rear end, hotel of docking, and costly, workload is large, and Hui Gei hotel booking system brings serious potential safety hazard in docking.And the present invention is electrically connected with user terminal and booking system front end, hotel respectively by robot, user initiates request in a certain online application service system, online application service system sends request instruction to controller accordingly, robot receives request instruction, after understanding and analyzing, call keyboard mouse signal mimic channel and produce keyboard and mouse signal, and be finally sent to booking system front end, hotel, the input operation of simulation booking system front end, hotel staff in booking system front end, hotel, make the request of hotel's booking system response user, complete the docking between two systems.Also be, the present invention is electrically connected with booking system front end, hotel by robot, robot simulation front end staff is made to receive the request of user and the process of finishing the work, complete docking between different online application service systems with target hotel booking system, so, without the need to docking booking system rear end, hotel, just the docking between two systems is completed, decrease mating operation amount, reduce docking expense, more can not bring potential safety hazard to docking system.By keyboard and mouse signal imitation circuit to hotel's booking system input keyboard mouse emulation signal, allow hotel's booking system identification keyboard mouse emulation signal especially as the real keyboard and mouse of access, realize the input operation of booking system front end, robot simulation hotel staff on booking system front end, hotel.Use robot to replace the change of people's monitor data and write data, avoid manually-operated error, and can long time continuous working.
As preferably, described keyboard and mouse signal imitation circuit comprises processor, and described processor has been electrically connected level shifting circuit, and described level shifting circuit has also been electrically connected serial ports or parallel port or USB port.
Level shifting circuit have passed the signal that serial ports or parallel port or USB port receive master control set transmission, and sends to processor, and processor is analyzed signal, converts the keyboard and mouse signal that booking system front end, hotel can identify to.
Information corpus is stored in described master control set, described master control set calls keyboard mouse signal mimic channel according to user instruction and is specially to booking system front end, hotel transmission keyboard mouse signal: mated with the information in information corpus by user instruction, call keyboard mouse signal mimic channel send keyboard mouse signal to booking system front end, hotel according to matching result.
After master control set carries out fractionation analysis to the user instruction received, it mated with the information in information corpus, information corpus is just equivalent to dictionary, stores a large amount of Word messages.If the match is successful, call keyboard mouse signal mimic channel and be also finally sent to booking system front end, hotel according to this semantic keyboard and mouse signal that produces, the operation of front end staff on booking system front end, hotel thus simulation hotel books rooms.
When described keyboard and mouse signal imitation circuit sends keyboard mouse emulation signal to hotel's booking system, the coding rule of the input method used according to hotel's booking system sends keyboard mouse emulation signal to hotel's booking system, thus the input operation on simulation Ren hotel booking system, realize docking of online application service system and hotel's booking system.
The input method that different hotel's booking systems uses is likely different, the coding rule of the input method that robot therefore must be made to use according to booking system front end, hotel sends keyboard mouse emulation signal to booking system front end, hotel, otherwise hotel's booking system can not identify this signal, thus the service request of user can not be responded.
As preferably, described communicator is communication interface or radio communication device.
Configurable various communication interface in robot, now robot is electrically connected with booking system front end, hotel by order wires such as USB line, VGA line, Serial Port Line and parallel port lines, is also electrically connected with booking system front end, hotel by the wireless communication module such as bluetooth, WiFi.
As preferably, described controller is that the cloud framework that can simultaneously be electrically connected with several robots controls service platform.
As preferably, described robot also comprises the infomation detection comparator circuit merging circuit and master control set respectively with operation flow and be electrically connected, the semanteme that the information corpus that described infomation detection comparator circuit is used for the output image of booking system front end, hotel and operation flow to merge flow process set by circuit and master control set stores compares, and comparative result is sent to master control set, determine next step operation of robot for master control set.
The semanteme of the picture material that booking system front end, infomation detection comparator circuit Hui Jiang hotel exports and operation flow and information corpus that operation flow merges circuit compares, and comparative result is sent to master control set, according to comparative result, master control set determines that robot works on according to the operation flow set or carries out other operation.
As preferably, described master control set has also been electrically connected warning device, detect infomation detection comparator circuit the output image content of booking system front end, hotel and operation flow merge the semanteme of the workflow of circuit configuration and information corpus all inconsistent time, master control set trigger alarm device is reported to the police.
If the output image content when booking system front end, hotel is not within the scope set by operation flow, and when also cannot match with the semanteme of information corpus, master control set just trigger alarm device is reported to the police.
As preferably, described robot also comprises the peripheral device signals be electrically connected with master control set and gathers transtation mission circuit, described peripheral device signals gathers transtation mission circuit and gathers peripheral device signals, and Reality simulation peripherals sends peripheral device signals by master control set to booking system front end, hotel, make the function needing access peripherals to use in hotel's booking system, also normally can use when reconfiguration robot, realize the docking of user terminal and hotel's booking system.
Some steps are had to need access peripherals just can complete in process of booking rooms, this brings a very large difficult problem to the docking between different system, the utility model is provided with peripheral device signals and gathers transtation mission circuit, gathering transtation mission circuit and booking system front end, hotel by peripheral device signals, constantly to carry out signal mutual, make peripheral device signals gather transtation mission circuit dynamic enumeration and become real peripherals, make hotel's booking system peripheral device signals be gathered transtation mission circuit and be identified as true peripherals, by sending peripheral device signals to this circuit, this circuit sends to booking system front end, hotel peripheral device signals again, hotel's booking system front end receiver peripheral device signals as receive true peripherals produce signal the same, make to need in hotel's booking system to access the function that true peripherals could use also can normally use when reconfiguration robot, also namely have employed that the mode of simulating signal is virtual dissolves input-output device and function thereof, thoroughly solve all on hardware of robot and docking system and dock problem.
As preferably, described robot also comprises the peripheral device signals memory storage be electrically connected with master control set, and described peripheral device signals gathers dispensing device and has also been electrically connected true peripherals.
As preferably, described peripheral device signals gather transtation mission circuit comprise that camera signals gathers transtation mission circuit, snap instrument signals collecting transtation mission circuit, scanner signals gathers transtation mission circuit, printer signal gathers transtation mission circuit and IC-card reader-signal gathers in transtation mission circuit one or more; Described peripheral device signals memory storage comprise in camera signals memory storage, snap instrument signal storage device, scanner signals memory storage, printer signal memory storage and IC-card reader-signal memory storage one or more; Described true peripherals comprise in camera, snap instrument, scanner, printer and IC-card card reader one or more.
Depending on different hotel's booking system requirements, different peripheral device signals can be configured gather transtation mission circuit in robot.
For printer, user books rooms on the net, when a certain step hotel booking system requires that starting printer prints, now hotel's booking system is required that the signal starting printer is sent to master control set, this signal is sent to printer signal and gathers transtation mission circuit by master control set again, when printer signal collection transtation mission circuit receives this signal, according to the final drive of docking hotel's booking system, recall acknowledgement mechanism identical with it, synchronously return printer real-time status signal, through test for a long time, set up logical relation accurately, dynamic enumeration becomes the different printers corresponding from different hotels booking system, booking system identification printer signal in hotel's is made to gather transtation mission circuit the same as identifying real printer, print data is sent to printer signal and gathers transtation mission circuit, originally the function needing access printer to use still can normally be used when reconfiguration robot.By the virtual printer of the mode of simulating signal and function thereof, solve robot and hotel's booking system and dock problem on hardware.Meanwhile, printer signal gathers transtation mission circuit and print data can be saved in printer signal memory storage, and print data can print by user time in need, realizes the function that time delay prints.
When printer signal gathers transtation mission circuit image data, printer emulation is according to the agreement with hotel's booking system, match and synchronously return printer real-time status, thus the signal that collection hotel booking system sends to printer, and when launching print signal to real printer, simulation hotel booking system uses multithreading asynchronous transmission to send print signal to real printer, to solve obstructing problem, raises the efficiency.
Robot gathers transtation mission circuit by loading IC-card reader-signal, when when operating a certain step, hotel's booking system requires to start IC-card card reader, IC-card reader-signal gathers transtation mission circuit and receives this signal, and it is mutual constantly to carry out signal with booking system front end, hotel by master control set, dynamic enumeration becomes real IC-card card reader, and by master control set to booking system front end, hotel sending card command signal, booking system identification this signal in hotel's is the same as accessing real IC-card read write line, originally the systemic-function needing access IC-card read write line to use still can normally be used when cancelling IC-card read write line reconfiguration and entering robot.
As preferably, described camera signals gathers transtation mission circuit, snap instrument signals collecting transtation mission circuit, scanner signals gathers transtation mission circuit, printer signal gathers transtation mission circuit and IC-card reader-signal collection transtation mission circuit comprises processor, described processor has been electrically connected level shifting circuit, and described level shifting circuit has also been electrically connected serial ports or parallel port or USB port.
Compared with prior art, the utility model beneficial effect:
1, by robot, online application service system is docked with hotel's booking system, when the data of hotel's booking system change, robot captures the data of change and is written to online application service system, so, user just can view the real-time room information in Duo Jia hotel and subscribe in online application service system.
2, robot docking is equal to physical isolation, the database of robot not direct control hotel booking system, also on the main frame of hotel's booking system of docking and server, any software and hardware can not be installed, therefore dock with the interface of non-physical isolation and compare with connection, robot docking be prevent virus and hacker attack or data prevent divulge a secret in all there is unrivaled superiority, any potential safety hazard can not be brought to docking system.
3, hotel's booking system and residing network environment thereof are without the need to doing any change or expansion, remain its original security system, effectively guarantee security and the confidentiality of data.
4, traditional docking requires that the Liang Jia development company of docking system sits down and understands the demand of docking, carry out a series of analysis to inquire into, analyze Liang Jia development company after inquiring into develop separately again, developed and carried out uniting and adjustment test and amendment afterwards again, required a great deal of time.And utilize robot to carry out system docking, only according to the flow process of the demand of docking and business operation, robot simply need be configured, generally can complete docking in several hours.
5, adopt robot docking, eliminate cooperation and communication work loaded down with trivial details between the development company of two systems and both sides' repeatedly round travel expenses produced, the docking enforcement time also shortens dramatically, and therefore implementation cost is more much lower than traditional docking mode.
6, traditional connection and software interface docking, the development company that must rely on docking system realizes, data interaction between two systems is limited by development company, and the docking utilizing robot to carry out between system, do not need to carry out linking up and coordinating with the development company of hotel's booking system, as long as hotel's booking system works well, docking service just can run well, not by the impact of other factors, whole process is independently controlled.
7, traditional docking is very high to the requirement of technician, and General Requirements skillfully grasps the professional knowledges such as computer development, must possess certain project experiences simultaneously, and adopt robot to dock, then generally understand that the personnel of computation can implement.
8, employing robot carries out the docking between system, and not by the restriction of docking system itself, be not also subject to the restriction of docking system development company and developer thereof, any system can use robot to dock.
9, use robot carries out the docking between different system, makes the docking content between system have good extendability, to the content of amendment docking, is undertaken setting by controller.
Embodiment:
As depicted in figs. 1 and 2, comprise the user terminal, online application service system, controller, robot and the hotel's booking system that are electrically connected successively, described robot comprises master control set, the communicator that described master control set has been electrically connected command operating and feedback circuit respectively, image/video recognition device, operation flow merge circuit, keyboard and mouse signal imitation circuit and be electrically connected with booking system front end, hotel, described operation flow merges circuit and has also been electrically connected controller, and described keyboard and mouse signal imitation circuit is electrically connected with communicator.
In actual applications, by the workflow of controller setting robot, make it simulate to be responsible for the booking rooms request of the work flow process user of the hotel staff that user books rooms, during robot execution Client-initiated request, follow this workflow.User initiates request by the user terminal such as computer, mobile phone to online application service system, and online application service system sends request instruction to controller.The command operating of robot and feedback circuit obtain this instruction and send to master control set subsequently; Master control set carries out understanding to instruction and splits, and whether the content of recognition instruction is that hotel books rooms instruction; Whether image/video recognition device obtains the interface of hotel's booking system and identifies interface content, be the interface that hotel books rooms, and sends to operation flow to merge circuit recognition result by master control set; If the content of request instruction and interface content Dou Wei hotel book rooms, then operation flow merges the workflow that Circuit activation hotel books rooms, and constantly carry out information interaction with master control set, make master control set according to the work in every of this workflow coordinating robot, the process that robot process user is asked personalizes.After the request instruction received splits by master control set, analysis and understanding is carried out to appropriate section, keyboard and mouse signal is produced according to the call by result keyboard and mouse signal imitation circuit obtained, booking system front end, hotel is sent to finally by communicator, the input operation of analog operation personnel on hotel's booking system, the request of completing user.
Information corpus is stored in described master control set, described master control set calls keyboard mouse signal mimic channel according to user instruction and is specially to booking system front end, hotel transmission keyboard mouse signal: mated with the information in information corpus by user instruction, call keyboard mouse signal mimic channel send keyboard mouse signal to booking system front end, hotel according to matching result.
When described keyboard and mouse signal imitation circuit sends keyboard mouse emulation signal to hotel's booking system, the coding rule of the input method used according to hotel's booking system sends keyboard mouse emulation signal to hotel's booking system, thus the input operation on simulation Ren hotel booking system, realize docking of online application service system and hotel's booking system.
Described communicator is communication interface.
Robot is configured with various communication interface, is electrically connected with booking system front end, hotel by order wires such as USB line, VGA line, Serial Port Line and parallel port lines.
Described controller is that the cloud framework that can simultaneously be electrically connected with several robots controls service platform.
Described robot also comprises the infomation detection comparator circuit merging circuit and master control set respectively with operation flow and be electrically connected, the semanteme that the information corpus that described infomation detection comparator circuit is used for the output image of booking system front end, hotel and operation flow to merge flow process set by circuit and master control set stores compares, and comparative result is sent to master control set, determine next step operation of robot for master control set.
Described master control set has also been electrically connected warning device, detect infomation detection comparator circuit the output image content of booking system front end, hotel and operation flow merge the semanteme of the workflow of circuit configuration and information corpus all inconsistent time, master control set trigger alarm device is reported to the police.
Described robot also comprises the peripheral device signals be electrically connected with master control set and gathers transtation mission circuit, described peripheral device signals gathers transtation mission circuit and gathers peripheral device signals, and Reality simulation peripherals sends peripheral device signals by master control set to booking system front end, hotel, make the function needing access peripherals to use in hotel's booking system, also normally can use when reconfiguration robot, realize the docking of user terminal and hotel's booking system.
Described robot also comprises the peripheral device signals memory storage be electrically connected with master control set, and described peripheral device signals gathers dispensing device and has also been electrically connected true peripherals.
Described peripheral device signals gathers transtation mission circuit and comprises camera signals collection transtation mission circuit, snap instrument signals collecting transtation mission circuit, scanner signals collection transtation mission circuit, printer signal collection transtation mission circuit and IC-card reader-signal collection transtation mission circuit; Described peripheral device signals memory storage comprises camera signals memory storage, snap instrument signal storage device, scanner signals memory storage, printer signal memory storage and IC-card reader-signal and stores dress; Described true peripherals comprises camera, snap instrument, scanner, printer and IC-card card reader.
As shown in Figure 3, described keyboard and mouse signal imitation circuit comprises processor, and described processor has been electrically connected level shifting circuit, and described level shifting circuit has also been electrically connected serial ports.
As shown in Figure 4, described camera signals gathers transtation mission circuit, snap instrument signals collecting transtation mission circuit, scanner signals gathers transtation mission circuit, printer signal gathers transtation mission circuit and IC-card reader-signal collection transtation mission circuit comprises processor, described processor has been electrically connected level shifting circuit, and described level shifting circuit has also been electrically connected serial ports.