CN204229549U - A kind of self-service terminal - Google Patents

A kind of self-service terminal Download PDF

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Publication number
CN204229549U
CN204229549U CN201420695905.0U CN201420695905U CN204229549U CN 204229549 U CN204229549 U CN 204229549U CN 201420695905 U CN201420695905 U CN 201420695905U CN 204229549 U CN204229549 U CN 204229549U
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self
unit
service terminal
welcome
module
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CN201420695905.0U
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Chinese (zh)
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吴建伟
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Individual
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Individual
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Abstract

The utility model relates to self-service equipment field, particularly relates to a kind of self-service terminal, comprises the operational module for Self-Service; Wherein, this self-service terminal also wraps welcome module, welcome module be used for detecting whether have personnel close to or beamhouse operation or start to operate self-service terminal, and to close to or beamhouse operation or the personnel that start to operate self-service terminal welcome.Module is welcome to comprise voice unit (2), storage unit (4), detecting unit (3), control module (1), voice unit (2) is for playing welcome audio frequency, whether detecting unit (3) has personnel to operate self-service terminal for detecting personnel activity's situation or detecting in guarded region, storage unit (4) stores the information for welcoming, and voice unit (2), storage unit (4), detecting unit (3) all couple with control module (1).By being provided with welcome module, welcoming module to carry out welcome to visiting personnel and greeting, making self-service terminal hommization more, have more affine sense.

Description

A kind of self-service terminal
Technical field
The utility model relates to self-service equipment field, particularly relates to a kind of self-service terminal.
Background technology
Self-service terminal is mainly used in alleviating the large problem of the business hall stream of people, improves the speed of business handling, is mainly used in the industries such as bank, telecommunications, electric power, medical treatment, aviation, retail.Self-service terminal can make up the deficiency on the original business hours, avoids client in the worry of business hall transacting business, makes client experience service that is light, convenient, that show consideration for.Business hall self-service terminal be to business hall service extension with supplement.Account inquiries can be carried out financial industry user, self-servicely to transfer accounts, statement prints, recognize, self-servicely report the loss business handling; Input telephone number communications industry user by terminating machine, can carry out self-servicely handling that mobile phone stops (answering) machine, the start-stop of basic service such as bill inquiry printing, payment, printing invoice, caller identification, GPRS etc. is handled; Can also buy Mobile phone card, strip supplemented with money by password.By increment exploitation, other value-added services such as commodity purchasing can also be realized by support equipment.This equipment possesses saving personnel spending, reduces the advantages such as running cost, 24 continuous throughout the twenty-four hour24s, zero defect operation, the public places such as the telecommunication business Room, collection charges point, station, harbour, airport, megastore can be positioned over, the functions such as business handling, transaction, inquiry can be provided.
Self-service terminal in the market is only to provide the interactive operation function of Self-Service, due to this self-service terminal impersonality, does not have the affine sense of staff; So some people is stranger to self-service terminal, be unwilling initiatively to go to accept this machine, and would rather by waiting in line the service obtaining staff.If the hommization of self-service terminal can be improved, make user feel affine sense, just can improve the ratings of people to self-service terminal.
Summary of the invention
The technical problems to be solved in the utility model be to provide a kind of hommization more, user can be allowed to feel the self-service terminal of affine sense.
For solving the problems of the technologies described above, a kind of self-service terminal of the utility model comprises the operational module for Self-Service; Wherein, this self-service terminal also wraps welcome module, welcome module be used for detecting whether have personnel close to or beamhouse operation or start to operate self-service terminal, and to close to or beamhouse operation or the personnel that start to operate self-service terminal welcome.
By being provided with welcome module, welcoming module to carry out welcome to visiting personnel and greeting, making self-service terminal also can have the same affine sense of staff, make self-service terminal hommization more.
As a kind of embodiment of a kind of self-service terminal of the utility model, module is welcome to comprise voice unit, storage unit, detecting unit, control module, voice unit is for playing welcome audio frequency, whether detecting unit has personnel to operate self-service terminal for detecting personnel activity's situation or detecting in guarded region, cell stores has the information for welcoming, and voice unit, storage unit, detecting unit all couple with control module.Detecting module detects visiting personnel's signal, and control module controls voice unit and plays welcome voice, so just can carry out voice welcome to personnel, very hommization by welcoming module.
As the further improvement of a kind of self-service terminal of the utility model, module is welcome also to comprise portrait display unit, portrait display unit is for showing the dynamic portrait of virtual work personnel, and cell stores has the information of the dynamic portrait for showing virtual work personnel; Portrait display unit and control module couple.Such benefit is, by being provided with portrait display unit, welcomes module to be welcome user by the dynamic portrait of virtual work personnel and voice, the hommization of the self-service terminal further improved and affine sense.
Improve further as a kind of self-service terminal of invention, portrait display unit to adopt in LCD display, LED display, OLED display, PDP display, 3D display, holographic display device or the projection display any one.As a kind of self-service terminal of invention, another improves, and the portrait display unit stated adopts transparent or semitransparent display, and transparent or semitransparent display can allow user see scenery behind through screen while maintenance video picture.Further improvement, transparent or semitransparent display adopts the projection display, and the projection display comprises projector, projection screen, and projection screen adopts transparent or semitransparent projection screen.Transparent or semitransparent projection screen can also to adopt in the fitting body of line holographic projections film, transparent minute surface projection film, line holographic projections film or transparent minute surface projection film and clear glass or transparent plastic sheet any one.By adopting transparent or semitransparent display to be used as portrait display unit, not only increasing the sense of reality of virtual work personnel, also making self-service terminal have science fiction sense.
As the further improvement of a kind of self-service terminal of above the utility model, detecting unit adopts video camera, welcomes module also to comprise processing unit, the signal that processing unit arrives for the treatment of camera acquisition.Further improve, welcome module also to comprise logical block, logical block, for judging the type of personnel, is welcome module to play according to the result judged and is welcome content accordingly; Processing unit doubles as logical block or independently arranges a logical block.Welcome module to comprise face identification unit, cell stores has recognition of face data, the face signal that face identification unit identification camera acquisition arrives, and welcomes module to play according to the result of face identification unit identification and welcomes content accordingly; Processing unit doubles as face identification unit or independently arranges a face identification unit.Whether such benefit obtains Information Monitoring by video camera, can detect and have personnel to enter guarded region; The all right type of judgement personnel or the face data of analyst further, play to dissimilar personnel or specific personnel the welcome message corresponded, further improve hommization and affine sense.
Improve as another of a kind of self-service terminal of above the utility model, detecting unit adopt infrared sensor, sound transducer, gravity detector, displacement transducer, range sensor, in keyboard monitor any one.
Accompanying drawing explanation
Below in conjunction with the drawings and specific embodiments, the utility model is described in further detail.
Fig. 1 is the fundamental diagram of the welcome module of a kind of self-service terminal of the utility model.
Embodiment
The fundamental diagram of the welcome module of a kind of self-service terminal of the utility model as shown in Figure 1, a kind of self-service terminal of the utility model comprises the operational module for Self-Service; Wherein, this self-service terminal also wraps welcome module, welcome module be used for detecting whether have personnel close to or beamhouse operation or start to operate self-service terminal, and to close to or beamhouse operation or the personnel that start to operate self-service terminal welcome.Module is welcome to comprise voice unit 2, storage unit 4, detecting unit 3, control module 1, voice unit 2 is for playing welcome audio frequency, whether detecting unit 3 has personnel to operate self-service terminal for detecting personnel activity's situation or detecting in guarded region, storage unit 4 stores the information for welcoming, and voice unit 2, storage unit 4, detecting unit 3 all couple with control module 1.
Certainly, welcome module also can not arrange voice unit 2, but arrange display unit, welcome by display unit playing image to user, such embodiment is suitable for the place of the refusal such as library, music hall noise.
As the further improvement of a kind of self-service terminal of the utility model, module is welcome also to comprise portrait display unit 5, portrait display unit 5 is for showing the dynamic portrait of virtual work personnel, and storage unit 4 stores the information of the dynamic portrait for showing virtual work personnel; Portrait display unit 5 and control module 1 couple.Portrait display unit 5 to adopt in the displays such as LCD display, LED display, OLED display, PDP display, D display, holographic display device or the projection display any one.Portrait display unit 5 can also adopt transparent or semitransparent display, and transparent or semitransparent display can allow user see scenery behind through screen while maintenance video picture.Transparent or semitransparent display can be adopt electric moistening technology transparent display, OLED transparent display, LED transparent display etc. any one.
Transparent or semitransparent display can also adopt the projection display, and the projection display comprises projector, projection screen, and projection screen adopts transparent or semitransparent projection screen.Transparent or semitransparent projection screen to adopt in the fitting body of line holographic projections film, transparent minute surface projection film, line holographic projections film or transparent minute surface projection film and clear glass or transparent plastic sheet any one.Transparent plastic sheet can adopt organic glass, and organic glass (Polymethyl methacrylate) is a kind of popular title, is abbreviated as PMMA.The chemical name of this macromolecule transparent material, polymethylmethacrylate, is by the macromolecular compound of methyl methacrylate polymerization.It is a kind of exploitation important thermoplastics comparatively early.Organic glass is divided into water white transparency, colored transparent, pearly-lustre, four kinds, embossing organic glass.Organic glass is commonly called as acrylic, middle a surname's acryl, Ya Geli, and organic glass has the good transparency, chemical stability, mechanical property and weatherability, and easy dyeing, easily processes, the advantages such as attractive appearance.Organic glass is again gelatin glass, acrylic etc.
Voice unit 2 comprises loudspeaker, can also arrange power amplification circuit.Processor can be adopted as control module 1, and processor comprises the chip of the types such as central processing unit, microprocessor, microcontroller and digital signal processor.Such as can send instruction by microcontroller to data-signal process chip, make it process video and sound signal exactly, and the signal handled well is sent to voice unit 2 and portrait display unit 5 is play.Certainly, the devices such as unit sheet or robot calculator also can be adopted to provide the function of control module 1.Storage unit 4 can adopt flash memory (Flash Memory) storer, hard disk etc., hard disk can adopt solid state hard disc (Solid State Drives, SSD), mechanical hard disk (HDD conventional hard), hybrid hard disk (the new hard disk that HHD mono-piece is born out based on traditional mechanical hard disk) etc.SSD adopts flash memory particle to store, and HDD adopts magnetic video disc to store, and hybrid hard disk (HHD:Hybrid Hard Disk) is a kind of hard disk that magnetic hard-disk and flash memory are integrated together.
As the further improvement of a kind of self-service terminal of the utility model, detecting unit 3 can adopt video camera, welcomes module also to comprise processing unit, the signal that processing unit arrives for the treatment of camera acquisition.Adopt video camera as detecting unit 3, the combination of background identification and object tracer technique can be adopted, by the personnel activity's situation in video camera detecting guarded region.Video camera can also comprise Charged Coupled Device (CCD), complementary metal oxide layer semiconductor (CMOS) or network camera (IP Camera).Detecting unit 3 also can utilize sensor (sensor) to detect; Sensor can be the sensors such as infrared sensor, sound transducer, gravity detector, displacement transducer, range sensor any one.Displacement transducer can be again optical displacement sensor, linear proximity transducer, ultrasonic displacement sensor etc.Detecting module also can be the combination of two or more sensors above-mentioned.Can also keyboard monitor being adopted, by monitoring whether there is librarian use keyboard, having judged whether human users's self-service terminal.
As the further improvement of a kind of self-service terminal of the utility model, welcome module to comprise logical block, logical block, for judging the type of personnel, is welcome module to play according to the result judged and is welcome content accordingly; Processing unit doubles as logical block or independently arranges a logical block.Personnel can be categorized as the classifications such as man, Ms, old man, student, child, soldier.
As the further improvement of a kind of self-service terminal of the utility model, module is welcome to comprise face identification unit, storage unit 4 stores recognition of face data, the face signal that face identification unit identification camera acquisition arrives, welcomes module to play according to the result of face identification unit identification and welcomes content accordingly; Processing unit doubles as face identification unit or independently arranges a face identification unit.
The work of processing unit, logical block, face identification unit can have been come by a unit, also can be several independently unit.Processor can be adopted as processing unit, logical block, face identification unit, and processor comprises central processing unit, microprocessor, microcontroller and digital signal processor etc.Certainly, the devices such as unit sheet or robot calculator also can be adopted to provide required function.
It should be noted last that, above embodiment is only in order to illustrate the technical solution of the utility model and unrestricted, although be described in detail the utility model with reference to preferred embodiment, those of ordinary skill in the art is to be understood that, can modify to the technical solution of the utility model or equivalent replacement, and not depart from the spirit and scope of technical solutions of the utility model; Any simple modification done above embodiment according to technical spirit of the present utility model, equivalent variations and modification, all still belong in the scope of technical solutions of the utility model.

Claims (9)

1. a self-service terminal, comprises the operational module for Self-Service; It is characterized in that: this self-service terminal also wraps welcome module, described welcome module be used for detecting whether have personnel close to or beamhouse operation or start to operate described self-service terminal, and to close to or beamhouse operation or the personnel that start to operate described self-service terminal welcome; Described welcome module comprises voice unit (2), storage unit (4), detecting unit (3), control module (1), described voice unit (2) is for playing welcome audio frequency, whether described detecting unit (3) has personnel to operate described self-service terminal for detecting personnel activity's situation or detecting in guarded region, described storage unit (4) stores the information for welcoming, and described voice unit (2), storage unit (4), detecting unit (3) all couple with control module (1).
2. self-service terminal according to claim 1, it is characterized in that: described welcome module also comprises portrait display unit (5), described portrait display unit (5) is for showing the dynamic portrait of virtual work personnel, and described storage unit (4) stores the information of the dynamic portrait for showing virtual work personnel; Described portrait display unit (5) and described control module (1) couple.
3. self-service terminal according to claim 2, is characterized in that: described portrait display unit (5) to adopt in LCD display, LED display, OLED display, PDP display, 3D display, holographic display device or the projection display any one.
4. self-service terminal according to claim 2, is characterized in that: described portrait display unit (5) adopts transparent or semitransparent display, and transparent or semitransparent display can allow user see scenery behind through screen while maintenance video picture.
5. self-service terminal according to claim 4, it is characterized in that: described transparent or semitransparent display adopts the projection display, the described projection display comprises projector, projection screen, and described projection screen adopts transparent or semitransparent projection screen.
6. self-service terminal according to claim 5, is characterized in that: described transparent or semitransparent projection screen to adopt in the fitting body of line holographic projections film, transparent minute surface projection film, line holographic projections film or transparent minute surface projection film and clear glass or transparent plastic sheet any one.
7. according to the arbitrary self-service terminal described in claim 1 to 6, it is characterized in that: described detecting unit (3) adopts video camera, and described welcome module also comprises processing unit, the signal that described processing unit arrives for the treatment of camera acquisition.
8. self-service terminal according to claim 7, is characterized in that: described welcome module also comprises logical block, and described logical block, for judging the type of personnel, is welcome module to play according to the result judged and welcome content accordingly; Described processing unit doubles as described logical block or independently arranges a logical block.
9. self-service terminal according to claim 7, it is characterized in that: described welcome module also comprises face identification unit, described storage unit (4) stores recognition of face data, the face signal that face identification unit identification camera acquisition arrives, welcomes module to play according to the result of face identification unit identification and welcomes content accordingly; Described processing unit doubles as described face identification unit or independently arranges a face identification unit.
CN201420695905.0U 2014-11-19 2014-11-19 A kind of self-service terminal Expired - Fee Related CN204229549U (en)

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CN201420695905.0U CN204229549U (en) 2014-11-19 2014-11-19 A kind of self-service terminal

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Application Number Priority Date Filing Date Title
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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN105931394A (en) * 2016-04-15 2016-09-07 惠州Tcl移动通信有限公司 Electronic welcoming method and device

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN105931394A (en) * 2016-04-15 2016-09-07 惠州Tcl移动通信有限公司 Electronic welcoming method and device

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CF01 Termination of patent right due to non-payment of annual fee
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Granted publication date: 20150325

Termination date: 20181119