CN203480601U - Self-service equipment based on voice interaction - Google Patents
Self-service equipment based on voice interaction Download PDFInfo
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- CN203480601U CN203480601U CN201320585839.7U CN201320585839U CN203480601U CN 203480601 U CN203480601 U CN 203480601U CN 201320585839 U CN201320585839 U CN 201320585839U CN 203480601 U CN203480601 U CN 203480601U
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Abstract
Self-service equipment based on voice interaction comprises a self-service equipment body, wherein a master control unit, a display screen and a printer are installed in the self-service equipment body, the display screen and the printer are both connected with the master control unit, sound output equipment and sound input equipment are further installed in the self-service equipment body, the sound output equipment and the sound input equipment are both connected with the master control unit, and a voice recognition module high in sound recognition is arranged in the master control unit; the sound input equipment is used for informing the master control unit of needed operations by a client through voice; the sound output equipment is used for broadcasting prompting voice of the corresponding needed operations to the client by the master control unit; the voice recognition module is used for recognizing client voice input by the sound input equipment. The self-service equipment has the advantages of being wide in application range and convenient to use.
Description
Technical field
The utility model relates to a kind of based on the mutual Possum of sound.
Background technology
On Possum in the leader such as current bank, telecommunications or traffic, during transacting business, normally client carrys out transacting business by the mode of choice menus.Choice menus mode transacting business is as very inconvenient in eye eyesight obstacle, both hands inconvenience personage for illiteracy or disabled person.The content that Possum shows because illiteracy fails to understand.Eye eyesight impedient people be can't see the content showing on screen.Both hands inconvenience personage cannot go input or click menu with hand.
Summary of the invention
It is a kind of applied widely, easy to use based on the mutual Possum of sound that the purpose of this utility model is to provide.
For reaching goal of the invention the technical solution adopted in the utility model, be:
A kind of based on the mutual Possum of sound, comprise a Possum body, in described Possum body, main control unit, display screen, printer are installed, described display screen is all connected with main control unit with printer, it is characterized in that: in described Possum body, audio output device, audio input device are also installed, described audio output device, audio input device are all connected with described main control unit, are provided with the sound identification module that voice recognition degree is high in described main control unit;
Described audio input device is used for client by its operation that will carry out of voice informing main control unit;
The prompt tone that described audio output device need to carry out corresponding operating for main control unit broadcasting client is to client;
Described sound identification module is for identifying the customer voice of described audio input device input.
Further, described audio input device is a microphone.
Further, described audio output device is a sound equipment.
Technical conceive of the present utility model is to realize alternately man-machine conversation and carry out Self-Service by increase sound under the mode of operation of existing Possum.Possum is play prompt tone that client need to carry out corresponding operating to client by audio output device; Client is by its operation that will carry out of audio input device voice informing Possum again.Sound identification module can preset some keywords, so just can improve the accuracy rate of identification.The mode of carrying out man-machine interaction by voice that the utility model increases, has expanded the service object of Possum, and applied widely.
The utility model can be for the ATM (Automatic Teller Machine) of all kinds of Possum Shang，Ru bank, enquiry machine, the payment machine of telecommunications, the booking machine of traffic, the SCM on airport etc.
The beneficial effects of the utility model: applied widely, easy to use.
Accompanying drawing explanation
Fig. 1 is structural representation of the present utility model.
Embodiment
Below in conjunction with specific embodiment, the utility model is further described, but the utility model is not confined to these embodiments.One skilled in the art would recognize that the utility model contained all alternativess, improvement project and the equivalents that within the scope of claims, may comprise.
With reference to Fig. 1, a kind of based on the mutual Possum of sound, comprise a Possum body 1, in described Possum body 1, main control unit 4, display screen, printer are installed, described display screen is all connected with main control unit 4 with printer, audio output device 3, audio input device 2 are also installed in described Possum body 1, and described audio output device 3, audio input device 2 are all connected with described main control unit 4, in described main control unit 4, are provided with the sound identification module that voice recognition degree is high;
Described audio input device 2 for client by 4 its operations that will carry out of voice informing main control unit;
The prompt tone that described audio output device 3 need to carry out corresponding operating for main control unit 4 broadcasting clients is to client;
Described sound identification module is for identifying the customer voice of described audio input device 2 inputs.
Described audio input device 2 is microphones.
Described audio output device 3 is sound equipments.
Technical conceive of the present utility model is to realize alternately man-machine conversation and carry out Self-Service by increase sound under the mode of operation of existing Possum.The prompt tone that Possum need to carry out corresponding operating by audio output device 3 broadcasting clients is to client; Client is by its operation that will carry out of audio input device 2 voice informing Possums again.Sound identification module can preset some keywords, so just can improve the accuracy rate of identification.The mode of carrying out man-machine interaction by voice that the utility model increases, has expanded the service object of Possum, and applied widely.
The utility model can be for the ATM (Automatic Teller Machine) of all kinds of Possum Shang，Ru bank, enquiry machine, the payment machine of telecommunications, the booking machine of traffic, the SCM on airport etc.
The ATM (Automatic Teller Machine) of bank of take is example, when Possum is applied, sets the content of auditory tone cues, and the key word that can receive speech recognition.The content of auditory tone cues is as " asking option dealing ", " withdrawing the money, inquire about, transfer accounts, change close ", " please input password ", " please input the amount of money " etc.The key word of speech recognition as " withdraw the money, inquire about, transfer accounts, change close, 1,2,3,4,5,6,7,8,9,0, confirm, cancel, change, ten, hundred, thousand, ten thousand " etc.
When client is on this Possum during transacting business, by Possum, by the suggestion content of equipment in advance, the class of business that query user will handle, then answers corresponding content by client facing to Possum.Due to equipment pre-set keyword recognition, so discrimination can be higher.Be exemplified below:
1. client comes the upper transacting business of the year self-aided terminal ATM of Yi Ge bank, inserts bank card;
2. Possum is play voice and " is asked option dealing: withdraw the money, inquire about, transfer accounts, change close ";
3. client answers: " withdrawing the money ";
4. Possum is identified client's voice, and identifies result: " withdrawing the money ";
5. Possum is play voice: " please input password ";
6. client answers: " 123456 ";
7. Possum is identified client's voice, and identifies result: " 123456 ";
8. Possum is play voice: " please say the amount of money of withdrawing the money ";
9. client answers: " 3,000 yuan ";
10. Possum is identified client's voice, and identifies result: " 3000 yuan ";
11. according to these information, and Possum is issued bank backstage transaction request.After if backstage inspection user account and password pass through, 3000 yuan of cashes;
12. spue to client.
Between the present embodiment man-machine is mainly to complete by sound interrogation reply system alternately.Such mode is closer to real scene.For client, with sound, say the password of oneself, may cause the leakage of user cipher.The mode that can still retain code keypad input.User adopts Speech input password or keyboard input password, can freely select.
Claims (3)
1. one kind based on the mutual Possum of sound, comprise a Possum body, in described Possum body, main control unit, display screen, printer are installed, described display screen is all connected with main control unit with printer, it is characterized in that: in described Possum body, audio output device, audio input device are also installed, described audio output device, audio input device are all connected with described main control unit, are provided with the sound identification module that voice recognition degree is high in described main control unit;
Described audio input device is used for client by its operation that will carry out of voice informing main control unit;
The prompt tone that described audio output device need to carry out corresponding operating for main control unit broadcasting client is to client;
Described sound identification module is for identifying the customer voice of described audio input device input.
2. according to claim 1 a kind of based on the mutual Possum of sound, it is characterized in that: described audio input device is a microphone.
3. according to claim 1 and 2 a kind of based on the mutual Possum of sound, it is characterized in that: described audio output device is a sound equipment.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201320585839.7U CN203480601U (en) | 2013-09-18 | 2013-09-18 | Self-service equipment based on voice interaction |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201320585839.7U CN203480601U (en) | 2013-09-18 | 2013-09-18 | Self-service equipment based on voice interaction |
Publications (1)
| Publication Number | Publication Date |
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| CN203480601U true CN203480601U (en) | 2014-03-12 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN201320585839.7U Expired - Fee Related CN203480601U (en) | 2013-09-18 | 2013-09-18 | Self-service equipment based on voice interaction |
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Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105869635A (en) * | 2016-03-14 | 2016-08-17 | 江苏时间环三维科技有限公司 | Speech recognition method and system |
| CN107622599A (en) * | 2017-09-27 | 2018-01-23 | 安徽硕威智能科技有限公司 | Single device is beaten automatically by a kind of interactive voice control bank |
| CN109326059A (en) * | 2018-11-01 | 2019-02-12 | 深圳怡化电脑股份有限公司 | Financial self-service equipment without display screen |
-
2013
- 2013-09-18 CN CN201320585839.7U patent/CN203480601U/en not_active Expired - Fee Related
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105869635A (en) * | 2016-03-14 | 2016-08-17 | 江苏时间环三维科技有限公司 | Speech recognition method and system |
| CN105869635B (en) * | 2016-03-14 | 2020-01-24 | 江苏时间环三维科技有限公司 | Voice recognition method and system |
| CN107622599A (en) * | 2017-09-27 | 2018-01-23 | 安徽硕威智能科技有限公司 | Single device is beaten automatically by a kind of interactive voice control bank |
| CN109326059A (en) * | 2018-11-01 | 2019-02-12 | 深圳怡化电脑股份有限公司 | Financial self-service equipment without display screen |
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| Date | Code | Title | Description |
|---|---|---|---|
| GR01 | Patent grant | ||
| GR01 | Patent grant | ||
| CF01 | Termination of patent right due to non-payment of annual fee |
Granted publication date: 20140312 Termination date: 20200918 |
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| CF01 | Termination of patent right due to non-payment of annual fee |