CN202454000U

CN202454000U - Self-service terminal device with handheld extensions

Info

Publication number: CN202454000U
Application number: CN2011205397137U
Authority: CN
Inventors: 颜斌
Original assignee: SHENZHEN TOZED TECHNOLOGIES Co Ltd
Current assignee: SHENZHEN TOZED TECHNOLOGIES Co Ltd
Priority date: 2011-12-21
Filing date: 2011-12-21
Publication date: 2012-09-26
Anticipated expiration: 2021-12-21

Abstract

A self-service terminal device with handheld extensions comprises at least one self-service terminal and a plurality of handheld extensions which can be communicated with the self-service terminal, wherein the self-service terminal is used for providing self-service business service, the handheld extensions are used for providing manual business service, at least one remote communication module is integrated with the self-service terminal device and is arranged on the self-service terminal or the handheld extensions, and the self-service terminal device and a server platform can achieve remote communication through the remote communication module. The self-service terminal device can provide the service for users closely and also can provide the manual service by using the matched handheld extensions.

Description

A kind of self-help terminal equipment with hand-held extension set

Technical field

The utility model relates to the long-range query facility of paying the fees, particularly a kind of self-help terminal equipment with hand-held extension set.

Background technology

The current mankind activity gets into the information age, people to business handling efficient require increasingly high.In order to shunt business, in each working hall, generally all be provided with some ATMs, for the client that can accept self-help operation provides business handling passage efficiently.This locality that is useful in lets the equipment of specific crowd self-help operation partial service, has greatly reduced staff's labor capacity, receives the favor in more and more working halls.But; People require increasingly high to shopping, diet, the water power coal gas convenience of paying the fees, insure affairs such as handling of paying the fees, communicate by letter; Particularly from working hall people far away, only be located at the demand that ATM in the working hall can't satisfy people.From present development trend; Need light, automatic equipment cheaply; Let its can come into sowntown shop, uptown little supermarket, ore deposit plant area little shop, the buffet in the school campus, spread all over the business places such as agency in rural area; These local crowds are concentrated relatively, and miscellaneous service is zero scattered loosing again, and Possum has ample scope for one's abilities.

Occurred a kind of ATM in the prior art and can be arranged on position away from the working hall; This ATM integrated computer technology, network technology, mechanical & electrical technology, automatic control technology are in one; Itself obtain under the situation of reliably protecting at its equipment of assurance; Carry out business handling near can being arranged on work or living quarters; But still have following shortcoming: 1. because the ATM volume is big, cost is high, and it is very big that density can not be set, its quantity with the place still is difficult to satisfy closely provides service for the user requirement is set; 2. because this ATM is a kind of self-aided terminal, when the client was unskilled or worried to self-help operation, this ATM can't provide necessary manual service, influenced the user and used.

The utility model content

The utility model technical matters to be solved is that ATM of the prior art receives cost and occasion is set to limit; Can't lay on a large scale; Be difficult to satisfy the requirement that service closely is provided for the user; And manual service can't be provided, so provide a kind of closely for the user provides service, and the self-help terminal equipment of the hand-held extension set of configuration of manual service can be provided.

For solving the problems of the technologies described above, the technical scheme that the utility model adopts is following:

A kind of self-help terminal equipment with hand-held extension set, comprise at least one self-aided terminal and can be with some that said self-aided terminal communicates hand-held extension set; Said self-aided terminal is used to provide self-service business service, and said hand-held extension set is used to provide the manual service service; Said self-help terminal equipment also is integrated with at least one remote communication module, and said remote communication module is arranged on said self-aided terminal or the said hand-held extension set, and said self-help terminal equipment is realized telecommunication through said remote communication module and server platform.

In the above-mentioned self-help terminal equipment; Said self-help terminal equipment comprises a said self-aided terminal; And said self-help terminal equipment is integrated with at least two said remote communication module; One of them said remote communication module is arranged on the said self-aided terminal, and other said remote communication module are arranged on the said hand-held extension set, and the said hand-held extension set that is integrated with said remote communication module is the hand-held extension set of communication; Other said hand-held extension sets are common hand-held extension set, and the hand-held extension set of said communication can break away from said self-aided terminal and directly communicate with said server platform.

In the above-mentioned self-help terminal equipment, on the hand-held extension set of said communication a said remote communication module is set; Said self-aided terminal also is integrated with terminal communication and selects module, and the hand-held extension set of said communication also is integrated with extension set communication and selects module; Said terminal communication selects module to be used for selecting said communication to hand extension set according to priority; Said extension set communication selection module is used for when the network anomaly at the said remote communication module place of said self-aided terminal or network congestion, selecting to use the hand-held integrated said remote communication module of extension set self of said communication to carry out telecommunication.

In the above-mentioned self-help terminal equipment; The hand-held extension set of said communication is provided with communication module and selects keyboard; Said communication module selects the said extension set communication of Keyboard Control to select module; Make the user can be, select to use the said remote communication module of said self-aided terminal also to be to use the hand-held extension set of said communication to carry out telecommunication from one's body said remote communication module and said service platform according to said self-aided terminal and said the communicate by letter communication distance of hand-held extension set, the response condition and the network condition of said the above remote communication module of self-aided terminal.

In the above-mentioned self-help terminal equipment; Said self-help terminal equipment is integrated with on three said remote communication module and the hand-held extension set of said communication two or more said remote communication module are set at least, and the two or more said remote communication module that is integrated on the hand-held extension set of said communication adopts identical or different network path and network formats; Said self-aided terminal also is integrated with terminal communication and selects module, and the hand-held extension set of said communication also is integrated with extension set communication and selects module; Said terminal communication selects module to be used for selecting said communication to hand extension set according to priority; Said extension set communication selection module is used for when the network anomaly at the said remote communication module place of said self-aided terminal or network congestion; Select to use the hand-held integrated said remote communication module of extension set self of said communication to carry out telecommunication; And the priority according to each said remote communication module on the hand-held extension set of said communication is selected its said remote communication module, makes the hand-held extension set of said communication carry out telecommunication through self integrated one of them said remote communication module and said service platform.

In the above-mentioned self-help terminal equipment; The hand-held extension set of said communication is provided with communication module and selects keyboard; Said communication module selects the said extension set communication of Keyboard Control to select module; Make the user can be according to said self-aided terminal and said the communicate by letter communication distance of hand-held extension set, the response condition and the network condition of said the above remote communication module of self-aided terminal; Select to use the said remote communication module of said self-aided terminal also to be to use the said remote communication module on the hand-held extension set of this said communication; And the two or more said remote communication module on the hand-held extension set of said communication selected, make the hand-held extension set of said communication carry out telecommunication through self integrated one of them said remote communication module and said service platform.

In the above-mentioned self-help terminal equipment; Said self-help terminal equipment comprises a said self-aided terminal; Said self-help terminal equipment is integrated with at least three said remote communication module; And said self-aided terminal is provided with two or more said remote communication module, and the two or more said remote communication module that is integrated on the said self-aided terminal adopts identical or different network path and network formats; Other said remote communication module are arranged on the said hand-held extension set; The said hand-held extension set that is integrated with said remote communication module is the hand-held extension set of communication; Other said hand-held extension sets are common hand-held extension set, and the hand-held extension set of said communication can break away from said self-aided terminal and directly communicate with said server platform.

In the above-mentioned self-help terminal equipment, on the hand-held extension set of said communication a said remote communication module is set; Said self-aided terminal also is integrated with terminal communication and selects module, and the hand-held extension set of said communication also is integrated with extension set communication and selects module; Said terminal communication selects module to be used for the two or more said remote communication module on the said self-aided terminal is selected; And when network anomaly that whole said remote communication module belong on said self-aided terminal or network congestion, the hand-held extension set of said communication is selected according to priority; Said extension set communication selection module is used for when the network anomaly at the whole said remote communication module place of said self-aided terminal or network congestion, selecting to use the hand-held integrated said remote communication module of extension set self of said communication to carry out telecommunication.

In the above-mentioned self-help terminal equipment; Said self-help terminal equipment is integrated with on four said remote communication module and the hand-held extension set of said communication two or more said remote communication module are set at least, and the two or more said remote communication module that is integrated on the hand-held extension set of said communication adopts identical or different network path and network formats; Said self-aided terminal also is integrated with terminal communication and selects module, and the hand-held extension set of said communication also is integrated with extension set communication and selects module; Said terminal communication selects module to be used for the two or more said remote communication module on the said self-aided terminal is selected; And when network anomaly that whole said remote communication module belong on said self-aided terminal or network congestion, the hand-held extension set of said communication is selected according to priority; Said extension set communication selection module is used for when the network anomaly at the whole said remote communication module place of said self-aided terminal or network congestion; Select to use the hand-held integrated said remote communication module of extension set self of said communication to carry out telecommunication; And the priority according to each said remote communication module on the hand-held extension set of said communication is selected its said remote communication module, makes the hand-held extension set of said communication carry out telecommunication through self integrated one of them said remote communication module and said service platform.

In the above-mentioned self-help terminal equipment; Said self-help terminal equipment comprises a said self-aided terminal; And said self-help terminal equipment is integrated with a said remote communication module, and said remote communication module is arranged on the said self-aided terminal or is arranged on the said hand-held extension set.

In the above-mentioned self-help terminal equipment; Said self-help terminal equipment comprises at least two said self-aided terminals and a said hand-held extension set; Be integrated with said remote communication module respectively on every said self-aided terminal and the said hand-held extension set, said hand-held extension set is the hand-held extension set of communication; Every said self-aided terminal also is integrated with terminal communication and selects module, and the hand-held extension set of said communication also is integrated with extension set communication and selects module and communication module to select keyboard; Said terminal communication selection module is used for when the network anomaly at the said remote communication module place of said self-aided terminal or network congestion, selecting to use hand-held integrated said remote communication module and the said service platform of extension set of said communication to carry out telecommunication; Said communication module selects the said extension set communication of Keyboard Control to select module; Make said extension set communication select module to select said self-aided terminal according to priority; Perhaps when the network anomaly at the said remote communication module place of whole said self-aided terminals or network congestion, select to use hand-held integrated said remote communication module and the said service platform of extension set self of said communication to carry out telecommunication.

The technique scheme of the utility model is compared prior art and is had the following advantages.

1. the self-help terminal equipment of the utility model; Wherein self-help terminal equipment is integrated with at least one remote communication module; Remote communication module is arranged on self-aided terminal or the hand-held extension set, and self-help terminal equipment is realized telecommunication through remote communication module and server platform.The self-help terminal equipment of the utility model can be placed on the little shop of the agency of remote countryside, uptown little supermarket, ore deposit plant area, the buffet in the school campus etc., can for the user self-service business be provided easily; And for some business that can not on Possum, do; Shopkeeper or related work personnel can use hand-held extension set as the client manual service to be provided; Equally; On Possum, operate unskilled, worried people for some, shopkeeper or related work personnel also can use hand-held extension set for it manual service to be provided.

2. the self-help terminal equipment of the utility model; The remote communication module of self-help terminal equipment can be arranged on the hand-held extension set; The hand-held extension set that remote communication module is set is in independent working mode, makes self-help terminal equipment and communicating by letter of service platform not receive the restriction of communication distance between self-aided terminal and the hand-held extension set, related work personnel portability that hand-held extension set low coverage is liftoff to provide service for the user; Such as making house calls etc.; And the related work personnel that carry hand-held extension set can also provide manual service timely for the user, help the unskilled user of operation to deal with problems on the spot, and are very convenient, practical.

3. the self-help terminal equipment of the utility model; Self-help terminal equipment is integrated with at least two remote communication module; One of them remote communication module is arranged on the self-aided terminal; Other remote communication module are arranged on the hand-held extension set of communication, and on the hand-held extension set of communication a remote communication module are set; Self-aided terminal also is integrated with terminal communication and selects module in addition, and the hand-held extension set of communication also is integrated with extension set communication and selects module.When the remote communication module on being integrated in self-aided terminal can not respond, self-aided terminal can select module to carry out telecommunication by integrated remote communication module on the pre-designed hand-held extension set of priority selection use communication through terminal communication; And the hand-held extension set of communication can select module to select the integrated remote communication module of use self to carry out telecommunication through extension set communication; Particularly; When self-aided terminal during or poor signal far away with the communication distance of communicating by letter between the hand-held extension set; The hand-held extension set of communication can be separately and server platform carry out telecommunication; Do not delay business handling, improved the dirigibility that self-help terminal equipment uses greatly, enlarged the territorial scope that uses self-help terminal equipment.

4. the self-help terminal equipment of the utility model; Self-help terminal equipment is integrated with at least three remote communication module; One of them remote communication module is arranged on the self-aided terminal; Other remote communication module are arranged on the hand-held extension set of communication, and on the hand-held extension set of communication two or more remote communication module are set; Self-aided terminal also is integrated with terminal communication and selects module in addition, and the hand-held extension set of communication also is integrated with extension set communication and selects module.On the hand-held extension set of communication a plurality of remote communication module are set, form subsequent usely, the normal use of the hand-held extension set of guaranteeing to communicate by letter does not delay business handling, further improves the dirigibility of self-help terminal equipment use.

5. the self-help terminal equipment of the utility model, self-help terminal equipment is integrated with at least three said remote communication module, and self-aided terminal is provided with two or more remote communication module; Other remote communication module are arranged on the said hand-held extension set; A plurality of remote communication module are set on the self-aided terminal, form subsequent use, the normal use of the hand-held extension set of guaranteeing to communicate by letter; Do not delay business handling, further improve the dirigibility that self-help terminal equipment uses.

6. the self-help terminal equipment of the utility model; Self-help terminal equipment is owing to be provided with a plurality of remote communication module, form subsequent use, when the part remote communication module is damaged; The user is normal transacting business still; Improve capacity utilization, especially in the remote districts of inconvenient maintenance, subsequent use remote communication module can greatly satisfy user's request for utilization.

7. the self-help terminal equipment of the utility model; The hand-held extension set of self-help terminal equipment communication is provided with communication module and selects keyboard; The user can be according to the response condition of remote communication module on the communication distance of self-aided terminal and the hand-held extension set of communicating by letter, the self-aided terminal and network condition etc., independently selects to use the remote communication module of self-aided terminal also to be to use the remote communication module on the hand-held extension set of this communication, thus lifting business handling speed; User-friendly, flexible operation.

8. the utility model self-help terminal equipment is integrated with a remote communication module on the self-help terminal equipment, and remote communication module is arranged on the self-aided terminal or is arranged on the hand-held extension set.In the self-help terminal equipment frequency of utilization is not very high area; A remote communication module is set satisfies user demand; Thereby when guaranteeing the self-help terminal equipment normal operation, reduce the electronic component number of self-help terminal equipment, reduced the manufacturing and the maintenance cost of equipment.

Description of drawings

For the content that makes the utility model is more clearly understood,, the utility model is done further detailed explanation, wherein below according to the specific embodiment of the utility model and combine accompanying drawing

Fig. 1 is the schematic block circuit diagram of the utility model self-help terminal equipment;

Fig. 2 is the self-aided terminal front view of the utility model self-help terminal equipment;

Fig. 3 is the self-aided terminal interior view of the utility model self-help terminal equipment;

Fig. 4 is the hand-held extension set front view of the utility model self-help terminal equipment;

Fig. 5 is the hand-held extension set rear view of the utility model self-help terminal equipment;

Fig. 6 is the network application synoptic diagram of the utility model self-help terminal equipment.

Reference numeral is expressed as among the figure: 1-self-aided terminal, 11-identity card reader, 12-be with bar/receipt printer, 13-Terminal Control Element, 14-terminal communication module; 15-terminal card reader, 151-terminal magnetic card reader, 152-terminal PSAM card reader, 16-terminal card reader/writer, 161-terminal intelligent card RF the card card reader/writer; The 17-terminal display screen, 18-function button, 19-code keypad, 20-USB mouth; 2-hands extension set, the hand-held extension set of 21-communication, the common hand-held extension set of 22-, 23-extension set control module; 24-extension set communication module, 25-extension set card reader, 251-extension set magnetic card reader, 252-extension set PSAM card reader; 26-extension set card reader/writer, 261-extension set smart card RF the card card reader/writer, 27-extension set display screen, 28-keyboard; The 3-remote communication module, module is selected in the communication of 4-extension set, and the 41-communication module is selected keyboard, and module is selected in the 5-terminal communication.

Embodiment

For the technical matters that the utility model is solved, the technical scheme that provides and advantage are clearer, will combine accompanying drawing that the utility model embodiment is done to describe in detail further below.

Embodiment one

As shown in Figure 1, be the schematic block circuit diagram of the utility model self-help terminal equipment.Said self-help terminal equipment comprise a self-aided terminal 1 and can be with some that said self-aided terminal 1 communicates hand-held extension set 2.Said self-aided terminal 1 is used to provide self-service business service, and said hand-held extension set 2 is used to provide the manual service service; Said self-help terminal equipment also is integrated with at least one remote communication module 3; Said remote communication module 3 is arranged on said self-aided terminal 1 or the said hand-held extension set 2, and said self-help terminal equipment is realized telecommunication through said remote communication module 3 and server platform.

In the present embodiment; Said self-aided terminal 1 disposes three said hand-held extension sets 2; And said self-help terminal equipment is integrated with two said remote communication module 3; One of them said remote communication module 3 is arranged on the said self-aided terminal 1, and another is arranged on wherein on the said hand-held extension set 2.Define the integrated said hand-held extension set 2 of stating remote communication module 3 to some extent and be the hand-held extension set 21 of communication; Other said hand-held extension sets 2 are common hand-held extension set 22, and the hand-held extension set 21 of said communication can break away from said self-aided terminal 1 and directly communicate with said server platform.Said self-aided terminal 1 can carry out that Unionpay pays the fees, account application, mobile phone card are opened an account, the RF card is supplemented with money, insure handle, various self-service business such as service inquiry, prepaid mobile phone recharging, water power coal gas are paid the fees.

Shown in Fig. 2-3, said self-aided terminal 1 comprises: Terminal Control Element 13 and the terminal communication module 14 that is electrically connected with said Terminal Control Element 13, terminal card reader 15, terminal card reader/writer 16, terminal display screen 17, function button 18, code keypad 19, identity card reader 11, select module 5 with bar/receipt printer 12, USB mouth 20, remote communication module 3 and terminal communication.

Said Terminal Control Element 13 adopts the CPU that can move large operation system (like Linux, android, window), and said Terminal Control Element 13 disposes ROM and RAM memory module.The said terminal communication module of said Terminal Control Element 13 controls 14, said terminal card reader 15, said terminal card reader/writer 16, said terminal display screen 17, said function button 18, said code keypad 19, said identity card reader 11, the said operation of selecting module 5 with bar/receipt printer 12, said USB mouth 20, said remote communication module 3 and said terminal communication.

Said terminal communication module 14 is used to realize communicating by letter between said self-aided terminal 1 and the said hand-held extension set 2.In the present embodiment, said self-aided terminal 1 adopts wireless mode to communicate with the said hand-held extension set 2 of its configuration, and said wireless mode can use 802.11 agreements of standard or the whole bag of tricks such as mode of self-defining " frequency hopping+identity code " to realize.

Said terminal card reader 15 comprises terminal magnetic card reader 151 and terminal PSAM card reader 152.Said terminal magnetic card reader 151 can read bank card information, is used for Unionpay's fee payment service; Said terminal PSAM card reader 152 is applied in code keypad function and the long-range fee payment service, is that business provides safety control through operation PSAM card.

Said terminal card reader/writer 16 comprises terminal intelligent card/RF card card reader/writer 161, and said terminal intelligent card/RF card card reader/writer 161 is used to read and write SIM and read-write RF card.

Said terminal display screen 17 adopts the TFT color screen of band touch function; Be used to show self-service professional interface; When user's transacting business, display business is handled information and operation indicating on the said terminal display screen 17, when said self-aided terminal 1 is idle; But display ads, promotional videos etc. on the said terminal display screen 17 are for trade company provides extra income.

It is professional that said function button 18 is used for the follow procedure navigation operation.

Said code keypad 19 can be selected plain code pattern and cipher mode.When being in said plain code pattern, said code keypad 19 can be used for incoming traffic numbering (like phone number); When being in cipher mode, said code keypad 19 can be imported cipher instruction.

Said USB mouth 20 can be used for other outer if common apparatus of carry, such as equipment such as mouse, USB flash disks.

Said identity card reader 11 need to be used to the situation of system of real name transacting business, can brush into China second-generation identity card information, and user's true identity is confirmed.Said identity card reader 11 can replace desk checking user's identity information, has not only reduced staff's workload, and can check user's identity information easily.

Saidly be used to print the user with bar or invoice with bar/receipt printer 12.

Said remote communication module 3 is used to realize communicating by letter between said self-help terminal equipment and the server platform; Can adopt wired or wireless remote communication module; The data communication mode that can select wired Ethernet or mobile communication for use such as said remote communication module 3 is (like GPRS; EDGE, HSDPA etc.).

When said terminal communication selected module 5 to be used for network anomaly or the network congestion at said remote communication module integrated on said self-aided terminal 13 places, the hand-held extension set 21 of said communication of selecting to have said remote communication module 3 was realized and the communicating by letter of said server platform.

Shown in Fig. 4-5, said hand-held extension set 2 comprises: a hand-held extension set 21 of said communication and two said common hand-held extension sets 22.Said hand-held extension set 2 can carry out that Unionpay pays the fees, cash is paid the fees, the mobile phone card is opened an account, the RF card is supplemented with money, insure handle, miscellaneous service such as service inquiry, prepaid mobile phone recharging, water power coal gas are paid the fees.

Said common hand-held extension set 22 comprises extension set communication module 24, extension set card reader 25, extension set card reader/writer 26, extension set display screen 27 and the keyboard 28 of extension set control module 23 to be electrically connected with said extension set control module 23.

The relatively slow CPU of said extension set control module 23 operating speeds; The single-threading program of operation simple operations system or non-tape operation system, the said extension set communication module of 23 pairs of said extension set control modules 24, said extension set card reader 25, said extension set card reader/writer 26, said extension set display screen 27 and said keyboard 28 are controlled.

Said extension set communication module 24 is used to realize that said common hand-held extension set 22 communicates by letter with the short-range data between the said self-aided terminal 1.

Said extension set card reader 25 comprises extension set magnetic card reader 251 and extension set PSAM card reader 252.Said extension set magnetic card reader 251 can read bank card information, is used for Unionpay's fee payment service; Said extension set PSAM card reader 252 is applied in code keypad function and the long-range fee payment service, is that business provides safety control through operation PSAM card.

Said extension set card reader/writer 26 comprises extension set smart card/RF card card reader/writer 261, and said extension set smart card/RF card card reader/writer 261 is mainly used in read-write SIM and read-write RF card.

Said extension set display screen 27 is used for the display business interface.

Said keyboard 28 is used for incoming traffic data and user cipher.

Compare with said common hand-held extension set 22 property; The hand-held extension set 21 of said communication comprises that also a said remote communication module 3, extension set communication selects module 4 and communication module to select keyboard 41 except having said extension set control module 23, said extension set communication module 24, said extension set card reader 25, said extension set card reader/writer 26, said extension set display screen 27 and said keyboard 28.

The said remote communication module 3 of the hand-held extension set 21 of said communication is identical with said remote communication module 3 functions of said self-aided terminal 1; Be used to realize the telecommunication of said self-help terminal equipment and said server platform; Can adopt wired or wireless remote communication module; Can select wired Ethernet or the data communication mode of mobile communication (like GPRS, EDGE, HSDPA etc.) for use such as said remote communication module 3.

Said extension set communication selects module 4 to be used for when the said remote communication module 3 of said self-aided terminal 1 can not respond, and selects to use the hand-held extension set of this said communication 21 self integrated said remote communication module 3 to carry out telecommunication with said server platform.

Said module selects the said extension set communication of keyboard 41 controls to select module 4; Make the user can be according to the responsive trip situation of the communication distance of said self-aided terminal 1 and the said hand-held extension set 21 of communicating by letter, said self-aided terminal 1 the above remote communication module 3 and network condition etc.; The autonomous said remote communication module 3 of the said self-aided terminal 1 of use of selecting also is to use the said remote communication module 3 on the hand-held extension set 21 of this said communication to carry out telecommunication with said service platform, so that accelerate business handling speed.

As shown in Figure 6, the self-service service implementation method of the said self-help terminal equipment of present embodiment is:

1. by said server platform the said self-help terminal equipment of some covers is numbered respectively, and make the corresponding account interface of the said self-help terminal equipment of every cover, the said self-help terminal equipment of said server platform Long-distance Control.

2. said self-help terminal equipment comprises a said self-aided terminal 1, the hand-held extension set 21 of said communication and two said common hand-held extension sets 22, can carry out short range wireless data through 802.11 agreements between said self-aided terminal 1 and the said hand-held extension set 2 and communicate by letter.On said self-aided terminal 1 and the said hand-held extension set 21 of communicating by letter a said remote communication module 3 is set respectively; Be used for carrying out telecommunication, and synchronization has only a said remote communication module 3 to communicate with said server platform with said server platform; Said self-aided terminal 1 and said hand-held extension set 2 thereof use same account interface.

3. when the said remote communication module 3 of said self-aided terminal 1 just often:

A. under said Terminal Control Element 13 controls, said self-aided terminal 1 carries out telecommunication through said remote communication module integrated on it 3 and said server platform.

B. the business datum that the hand-held extension set 21 of said common hand-held extension set 22 and/or said communication produces sends to said self-aided terminal 1 through its said extension set communication module 24 separately; After said self-aided terminal 1 receives data; In Preset Time, send feedback signal to said common hand-held extension set 22 and/or the hand-held extension set 21 of said communication accordingly, send to said server platform after 1 pair of data of said self-aided terminal are handled; And the business datum that said server platform returns replies to said common hand-held extension set 22 and/or the hand-held extension set 21 of said communication through its said terminal communication module 14 after handling through said self-aided terminal 1 earlier more accordingly.

4. when the network anomaly at the said remote communication module of said self-aided terminal 13 places or network congestion:

A. under said Terminal Control Element 13 controls; The business datum that the said terminal communication of said self-aided terminal 1 selects the said self-aided terminal 1 of module 5 controls to produce sends to the hand-held extension set 21 of said communication through its said terminal communication module 14, and the hand-held extension set 21 of said communication sends to said server platform after receiving and data being handled; The data that said server platform is replied are handled through the hand-held extension set 21 of said communication earlier, reply to said self-aided terminal 1 by integrated said extension set communication module 24 on the hand-held extension set 21 of said communication again.

B. the business datum that said common hand-held extension set 22 produces sends to said self-aided terminal 1 through its extension set communication module 24; After said self-aided terminal 1 receives data; In Preset Time, send feedback signal to said common hand-held extension set 22 accordingly; Send to the hand-held extension set 21 of said communication after 1 pair of data of said self-aided terminal are handled, the hand-held extension set 21 of said communication sends to said server platform after receiving and data being handled; And the data that said server platform is replied are handled through the hand-held extension set 21 of said communication earlier, reply to said self-aided terminal 1 again, reply to said common hand-held extension set 22 accordingly by said self-aided terminal 1 more afterwards.

C. the hand-held extension set 21 of said communication is selected module 4 or is selected the said extension set communication of keyboard 41 controls to select module 4 through the said communication module of operation through its integrated said extension set communication, makes business datum that the hand-held extension set 21 of said communication produces carry out telecommunication through himself integrated said remote communication module 3 with said server platform.

5. when the communication distance of said self-aided terminal 1 and the said hand-held extension set 21 of communicating by letter is outside predeterminable range; The business datum that produces on the hand-held extension set 21 of said communication will at first send to said self-aided terminal 1 through its said extension set communication module 24; The feedback time of said self-aided terminal 1 can surpass Preset Time, is set to 30 seconds such as preset feedback time; The said remote communication module 3 that said extension set communication this moment selects 4 startups of module to be integrated in the hand-held extension set 21 of this said communication makes the hand-held extension set 21 of said communication carry out telecommunication with said server platform.

Embodiment two

The difference of present embodiment and embodiment one is: self-help terminal equipment is integrated with three said remote communication module 3, and one of them said remote communication module 3 is arranged on the self-aided terminal 1, and two other is arranged on wherein on the hand-held extension set 2 simultaneously.Define the integrated said hand-held extension set 2 of stating remote communication module 3 to some extent and be the hand-held extension set 21 of communication; Other said hand-held extension sets 2 are common hand-held extension set 22, and the hand-held extension set 21 of said communication can break away from said self-aided terminal 1 and directly communicate with said server platform.Two said remote communication module 3 that are integrated on the said hand-held extension set 2 adopt identical or different network path and network formats.

Integratedly on the hand-held extension set 21 of said communication state extension set communication and select module 4 to be used for when the network anomaly at said remote communication module 3 places of said self-aided terminal 1 or network congestion; Select to use the hand-held extension set of said communication 21 self integrated said remote communication module 3 to carry out telecommunication; And the priority according to each said remote communication module 3 on the hand-held extension set 21 of said communication is selected its said remote communication module 3, makes the hand-held extension set 21 of said communication carry out telecommunication through self one of them integrated said remote communication module 3 with said service platform.

The self-service service implementation method of the said self-help terminal equipment of present embodiment is:

2. said self-help terminal equipment comprises a said self-aided terminal 1, the hand-held extension set 21 of said communication and two said common hand-held extension sets 22, can carry out short range wireless data through 802.11 agreements between said self-aided terminal 1 and the said hand-held extension set 2 and communicate by letter.A said remote communication module 3 is set on the said self-aided terminal 1; On the hand-held extension set 21 of said communication two said remote communication module 3 are set; Be used for carrying out telecommunication, and synchronization has only a said remote communication module 3 to communicate with said server platform with said server platform; Said self-aided terminal 1 and said hand-held extension set 2 thereof use same account interface.

A. under said Terminal Control Element 13 controls; The business datum that the said terminal communication of said self-aided terminal 1 selects the said self-aided terminal 1 of module 5 controls to produce sends to the hand-held extension set 21 of said communication through its said terminal communication module 14; After the hand-held extension set 21 of said communication receives and data is handled; Select module 4 to select by its extension set communication, through the said remote communication module 3 that is chosen business datum is sent to said server platform afterwards according to the preset priority orders of two said remote communication module 3 that are provided with on it; The data that said server platform is replied are handled through the hand-held extension set 21 of said communication earlier, reply to said self-aided terminal 1 by integrated said extension set communication module 24 on the hand-held extension set 21 of said communication again.

B. the business datum that said common hand-held extension set 22 produces sends to said self-aided terminal 1 through its extension set communication module 24; After said self-aided terminal 1 receives data; In Preset Time, send feedback signal to said common hand-held extension set 22 accordingly; After handling, 1 pair of data of said self-aided terminal send to the hand-held extension set 21 of said communication; The hand-held extension set 21 of said communication sends the data to said server platform by its said remote communication module 3 that is chosen after receiving and data being handled; And the data that said server platform is replied are handled through the hand-held extension set 21 of said communication earlier, reply to said self-aided terminal 1 again, reply to said common hand-held extension set 22 accordingly by said self-aided terminal 1 more afterwards.

C. the hand-held extension set 21 of said communication is selected module 4 or is selected the said extension set communication of keyboard 41 controls to select module 4 through the operation communication module through its integrated extension set communication, and the business datum that the hand-held extension set 21 of said communication is produced and said remote communication module 3 that be chosen integrated through himself carried out telecommunication with said server platform.

5. when the communication distance of said self-aided terminal 1 and the said hand-held extension set 21 of communicating by letter is outside predeterminable range; The business datum that produces on the hand-held extension set 21 of said communication will at first send to said self-aided terminal 1 through its extension set communication module 24; The feedback time of said self-aided terminal 1 can surpass Preset Time, is set to 30 seconds such as preset feedback time; Module 4 selected said remote communication module 3 of priority orders according to two said remote communication module 3 on the hand-held extension set 21 of said communication is selected in said extension set communication this moment, makes the hand-held extension set 21 of said communication carry out telecommunication with said server platform.

Embodiment three

The difference of present embodiment and embodiment one is: self-help terminal equipment is integrated with three said remote communication module 3; One of them said remote communication module 3 is arranged on the self-aided terminal 1, and two other said remote communication module 3 is separately positioned on two hand-held extension sets 2.Define the integrated said hand-held extension set 2 of stating remote communication module 3 to some extent and be the hand-held extension set 21 of communication; Other said hand-held extension sets 2 are common hand-held extension set 22, and the hand-held extension set 21 of said communication can break away from said self-aided terminal 1 and directly communicate with said server platform.

2. said self-help terminal equipment comprises a said self-aided terminal 1, two the hand-held extension sets 21 of said communication and said common hand-held extension sets 22, can carry out short range wireless data through 802.11 agreements between said self-aided terminal 1 and the said hand-held extension set 2 and communicate by letter.On said self-aided terminal 1 and each said hand-held extension set 21 of communicating by letter a said remote communication module 3 is set respectively; Be used for carrying out telecommunication, and synchronization has only a said remote communication module 3 to communicate with said server platform with said server platform; Said self-aided terminal 1 and said hand-held extension set 2 thereof use same account interface.

A. under said Terminal Control Element 13 controls; The said terminal communication of said self-aided terminal 1 selects module 5 according to the hand-held extension set 21 of selected one of them the said communication of the preset priority orders of the hand-held extension set 21 of two said communications; The business datum that said self-aided terminal 1 produces sends to the hand-held extension set 21 of the said communication that is chosen through its said terminal communication module 14 earlier, and the hand-held extension set 21 of the said communication that is chosen sends to said server platform after receiving and data being handled; The data that said server platform is replied are handled through the hand-held extension set 21 of the said communication that is chosen earlier, reply to said self-aided terminal 1 by integrated said extension set communication module 24 on the hand-held extension set 21 of the said communication that is chosen again.

B. the business datum that the hand-held extension set 21 of said common hand-held extension set 22 and/or the said communication that is not chosen produces sends to said self-aided terminal 1 through its extension set communication module 24; After said self-aided terminal 1 receives data; In Preset Time, send feedback signals to said common hand-held extension set 22 and/or the hand-held extension set 21 of the said communication that is not chosen accordingly; Send to the hand-held extension set 21 of the said communication that is chosen after 1 pair of data of said self-aided terminal are handled, the hand-held extension set 21 of the said communication that is chosen sends to said server platform after receiving and data being handled; And the data that said server platform is replied are handled through the hand-held extension set 21 of the said communication that is chosen earlier; Reply to said self-aided terminal 1 again, the hand-held extension set 21 of said communication that replies to said common hand-held extension set 22 accordingly by said self-aided terminal 1 more afterwards and/or be not chosen.

C. the hand-held extension set 21 of the said communication that is chosen is selected module 4 or is selected the said extension set communication of keyboard 41 controls to select module 4 through the operation communication module through its integrated extension set communication, makes business datum that the hand-held extension set 21 of the said communication that is chosen produces carry out telecommunication through himself integrated said remote communication module 3 with said server platform.

5. when the communication distance of said self-aided terminal 1 and the said hand-held extension set 21 of communicating by letter is outside predeterminable range; The business datum that produces on the hand-held extension set 21 of said communication will at first send to said self-aided terminal 1 through its extension set communication module 24; The feedback time of said self-aided terminal 1 can surpass Preset Time, is set to 30 seconds such as preset feedback time; The said remote communication module 3 that said extension set communication this moment selects 4 startups of module to be integrated in the hand-held extension set 21 of this said communication makes the hand-held extension set 21 of said communication carry out telecommunication with said server platform.

Embodiment four

The difference of present embodiment and embodiment one is: self-help terminal equipment is integrated with three said remote communication module 3; Wherein two said remote communication module 3 are arranged on the self-aided terminal 1; Another one is arranged on wherein on the hand-held extension set 2, and two said remote communication module 3 that are integrated on the said self-aided terminal 1 adopt identical or different network path and network formats.Define the integrated said hand-held extension set 2 of stating remote communication module 3 to some extent and be the hand-held extension set 21 of communication; Other said hand-held extension sets 2 are common hand-held extension set 22, and the hand-held extension set 21 of said communication can break away from said self-aided terminal 1 and directly communicate with said server platform.

Integrated terminal communication selects module 5 to be used for two on the said self-aided terminal 1 said remote communication module 3 are selected on the said self-aided terminal 1; And when network anomaly that whole said remote communication module 3 belong on said self-aided terminal 1 or network congestion; According to priority the hand-held extension set 21 of said communication is selected, selected to use the hand-held extension set 21 of said communication to carry out telecommunication with said service platform.

2. said self-help terminal equipment comprises a said self-aided terminal 1, the hand-held extension set 21 of said communication and two said common hand-held extension sets 22, can carry out short range wireless data through 802.11 agreements between said self-aided terminal 1 and the said hand-held extension set 2 and communicate by letter.Two said remote communication module 3 are set on the said self-aided terminal 1; On the hand-held extension set 21 of said communication a said remote communication module 3 is set; Be used for carrying out telecommunication, and synchronization has only a said remote communication module 3 to communicate with said server platform with said server platform; Said self-aided terminal 1 and said hand-held extension set 2 thereof use same account interface.

A. under said Terminal Control Element 13 controls, the said terminal communication of said self-aided terminal 1 selects module 5 according to selected one of them the said remote communication module 3 of the preset priority orders of two said remote communication module 3 on it; The business datum that said self-aided terminal 1 produces is carried out telecommunication through the said remote communication module 3 that is chosen on it with said server platform.

B. the business datum that the hand-held extension set 21 of said common hand-held extension set 22 and/or said communication produces sends to said self-aided terminal 1 through its said extension set communication module 24; After said self-aided terminal 1 receives data; In Preset Time, send feedback signal to said common hand-held extension set 22 and/or the hand-held extension set 21 of said communication accordingly, 1 pair of data of said self-aided terminal are handled the back and are sent to said server platform through the said remote communication module 3 that is chosen; And the business datum that said server platform returns replies to said common hand-held extension set 22 and/or the hand-held extension set 21 of said communication after handling through said self-aided terminal 1 earlier more accordingly.

4. when the network anomaly at the whole said remote communication module of said self-aided terminal 13 places or network congestion:

A. under said Terminal Control Element 13 controls, the said terminal communication of said self-aided terminal 1 selects module 5 to select to communicate with said service platform through the hand-held extension set 21 of said communication; The business datum that said self-aided terminal 1 produces sends to the hand-held extension set 21 of said communication through its said terminal communication module 14 earlier, and the hand-held extension set 21 of said communication sends to said server platform after receiving and data being handled; The data that said server platform is replied are handled through the hand-held extension set 21 of said communication earlier, reply to said self-aided terminal 1 again.

C. the hand-held extension set 21 of said communication is selected module 4 or is selected the said extension set communication of keyboard 41 controls to select module 4 through user's operation communication module through its integrated extension set communication, makes business datum that the hand-held extension set 21 of said communication produces carry out telecommunication through himself integrated said remote communication module 3 with said server platform.

Embodiment five

The difference of present embodiment and embodiment one is: self-help terminal equipment is integrated with four said remote communication module 3, and wherein two said remote communication module 3 are arranged on the self-aided terminal 1, and two other is arranged on wherein on the hand-held extension set 2 simultaneously.Define the integrated said hand-held extension set 2 of stating remote communication module 3 to some extent and be the hand-held extension set 21 of communication; Other said hand-held extension sets 2 are common hand-held extension set 22, and the hand-held extension set 21 of said communication can break away from said self-aided terminal 1 and directly communicate with said server platform.Two said remote communication module 3 that are integrated on the said self-aided terminal 1/ said hand-held extension set 2 adopt identical or different network path and network formats.

Integrated terminal communication selects module 5 to be used for two on the said self-aided terminal 1 said remote communication module 3 are selected on the said self-aided terminal 1; And when network anomaly that whole said remote communication module 3 belong on said self-aided terminal 1 or network congestion; According to priority the hand-held extension set 21 of said communication is selected, selected to use the hand-held extension set 21 of said communication to carry out telecommunication with said service platform.Said extension set communication selection module 4 is used for when the network anomaly at whole said remote communication module 3 places of said self-aided terminal 1 or network congestion; Select to use the hand-held extension set of said communication 21 self integrated said remote communication module 3 to carry out telecommunication, and its said remote communication module 3 is selected according to the priority of each said remote communication module 3 on the hand-held extension set 21 of said communication.

2. said self-help terminal equipment comprises a said self-aided terminal 1, the hand-held extension set 21 of said communication and two said common hand-held extension sets 22, can carry out short range wireless data through 802.11 agreements between said self-aided terminal 1 and the said hand-held extension set 2 and communicate by letter.Two said remote communication module 3 are set on the said self-aided terminal 1; On the hand-held extension set 21 of said communication two said remote communication module 3 are set; Be used for carrying out telecommunication, and synchronization has only a said remote communication module 3 to communicate with said server platform with said server platform; Said self-aided terminal 1 and said hand-held extension set 2 thereof use same account interface.

A. under said Terminal Control Element 13 controls, the said terminal communication of said self-aided terminal 1 selects module 5 according to selected one of them the said remote communication module 3 of the preset priority orders of two said remote communication module 3; The business datum that said self-aided terminal 1 produces is carried out telecommunication through himself integrated said remote communication module that is chosen 3 with said server platform.

A. under said Terminal Control Element 13 controls, the said terminal communication of said self-aided terminal 1 selects module 5 to select to communicate with said service platform through the hand-held extension set 21 of said communication; The business datum that said self-aided terminal 1 produces sends to the hand-held extension set 21 of said communication through its said terminal communication module 14 earlier; After the hand-held extension set 21 of said communication receives and data is handled; Select module 4 to select by its extension set communication, through the said remote communication module 3 that is chosen business datum is sent to said server platform afterwards according to the preset priority orders of two said remote communication module 3 that are provided with on each its; The data that said server platform is replied are handled through the hand-held extension set 21 of said communication earlier, reply to said self-aided terminal 1 again.

C. the hand-held extension set 21 of said communication is selected module 4 or is selected the said extension set communication of keyboard 41 controls to select module 4 through user's operation communication module through its integrated extension set communication, and the business datum that the hand-held extension set 21 of said communication is produced and said remote communication module 3 that be chosen integrated through himself carried out telecommunication with said server platform.

Embodiment six

The difference of present embodiment and embodiment one is: self-help terminal equipment is integrated with four said remote communication module 3, and wherein two said remote communication module 3 are arranged on the self-aided terminal 1, and two other is separately positioned on wherein on two hand-held extension sets 2.Define the integrated said hand-held extension set 2 of stating remote communication module 3 to some extent and be the hand-held extension set 21 of communication, other said hand-held extension sets 2 are common hand-held extension set 22.Two said remote communication module 3 that are integrated on the said self-aided terminal 1 adopt identical or different network path and network formats.

Integrated terminal communication selects module 5 to be used for two on the said self-aided terminal 1 said remote communication module 3 are selected on the said self-aided terminal 1; And when network anomaly that whole said remote communication module 3 belong on said self-aided terminal 1 or network congestion; According to priority the hand-held extension set 21 of said communication is selected, selected to use the hand-held extension set 21 of said communication to carry out telecommunication with said service platform.Said extension set communication selects module 4 to be used for when the network anomaly at whole said remote communication module 3 places of said self-aided terminal 1 or network congestion, selects to use the hand-held extension set of said communication 21 self integrated said remote communication module 3 to carry out telecommunication.

2. said self-help terminal equipment comprises a said self-aided terminal 1, two the hand-held extension sets 21 of said communication and said common hand-held extension sets 22, can carry out short range wireless data through 802.11 agreements between said self-aided terminal 1 and the said hand-held extension set 2 and communicate by letter.Two said remote communication module 3 are set on the said self-aided terminal 1; On the hand-held extension set 21 of each said communication a said remote communication module 3 is set; Be used for carrying out telecommunication, and synchronization has only a said remote communication module 3 to communicate with said server platform with said server platform; Said self-aided terminal 1 and said hand-held extension set 2 thereof use same account interface.

A. under said Terminal Control Element 13 controls; The said terminal communication of said self-aided terminal 1 selects module 5 according to priority the hand-held extension set 21 of two said communications to be selected, and said self-aided terminal 1 is communicated with said service platform through the hand-held extension set 21 of the said communication that is chosen; The business datum that said self-aided terminal 1 produces sends to the hand-held extension set 21 of the said communication that is chosen through its said terminal communication module 14 earlier; The hand-held extension set 21 of the said communication that is chosen sends to said server platform through its said remote communication module 3 with business datum after receiving and data being handled; The data that said server platform is replied are handled through the hand-held extension set 21 of said communication earlier, reply to said self-aided terminal 1 again.

B. the business datum that the hand-held extension set 21 of said common hand-held extension set 22 and/or the said communication that is not chosen produces sends to said self-aided terminal 1 through its extension set communication module 24; After said self-aided terminal 1 receives data; In Preset Time, send feedback signal to said common hand-held extension set 22 accordingly; Send to the hand-held extension set 21 of the said communication that is chosen after 1 pair of data of said self-aided terminal are handled, the hand-held extension set 21 of the said communication that is chosen sends to said server platform after receiving and data being handled; And the data that said server platform is replied are handled through the hand-held extension set 21 of the said communication that is chosen earlier, reply to said self-aided terminal 1 again, reply to said common hand-held extension set 22 accordingly by said self-aided terminal 1 more afterwards.

C. the hand-held extension set 21 of the said communication that is chosen is selected module 4 or is selected the said extension set communication of keyboard 41 controls to select module 4 through user's operation communication module through its integrated extension set communication, makes business datum that the hand-held extension set 21 of the said communication that is chosen produces carry out telecommunication through himself integrated said remote communication module 3 with said server platform.

5. when the communication distance of said self-aided terminal 1 and the said hand-held extension set 21 of communicating by letter is outside predeterminable range; The business datum that produces on the hand-held extension set 21 of said communication will at first send to said self-aided terminal 1 through its extension set communication module 24; The feedback time of said self-aided terminal 1 can surpass Preset Time, is set to 30 seconds such as preset feedback time; Said extension set communication this moment selects module 4 to select to make the hand-held extension set 21 of said communication carry out telecommunication with said server platform through the said remote communication module 3 of himself.

Embodiment seven

The difference of present embodiment and embodiment one is: only be integrated with a said remote communication module 3 on the self-help terminal equipment; And on the said remote communication module 3 integrated said hand-held extension sets 2, and said remote communication module 3 is not set on the said self-aided terminal 1.Define the integrated said hand-held extension set 2 of stating remote communication module 3 to some extent and be the hand-held extension set 21 of communication, other said hand-held extension sets 2 are common hand-held extension set 22.

2. said self-help terminal equipment comprises a said self-aided terminal 1, the hand-held extension set 21 of said communication and two said common hand-held extension sets 22, can carry out short range wireless data through 802.11 agreements between said self-aided terminal 1 and the said hand-held extension set 2 and communicate by letter.On the hand-held extension set 21 of said communication a said remote communication module 3 is set, is used for carrying out telecommunication with said server platform; Said self-aided terminal 1 and said hand-held extension set 2 thereof use same account interface.

3. under said Terminal Control Element 13 controls; The business datum that said self-aided terminal 1 produces sends to the hand-held extension set 21 of said communication through its terminal communication module 14 earlier, and the hand-held extension set 21 of said communication sends to said server platform after receiving and data being handled; The data that said server platform is replied are handled through the hand-held extension set 21 of said communication earlier, reply to said self-aided terminal 1 again.

The business datum that said common hand-held extension set 22 produces sends to said self-aided terminal 1 through its extension set communication module 24; Said self-aided terminal 1 sends to the hand-held extension set 21 of said communication after receiving and handle these data, and the hand-held extension set 21 of said communication sends to said server platform after receiving and data being handled; The data that said server platform is replied are handled through the hand-held extension set 21 of said communication earlier, reply to said self-aided terminal 1 again, reply to said common hand-held extension set 22 by said self-aided terminal 1 more afterwards.

The business datum that the hand-held extension set 21 of said communication produces is directly carried out telecommunication with said server platform through said remote communication module integrated on it 3.

Embodiment eight

The difference of present embodiment and embodiment one is: self-help terminal equipment only is integrated with a said remote communication module 3; And said remote communication module 3 is arranged on the said self-aided terminal 1, and said remote communication module 3 is not set on the said hand-held extension set 2.

The self-service service implementation method of the described self-help terminal equipment of the utility model embodiment is:

2. said self-help terminal equipment comprises a said self-aided terminal 1 and three said common hand-held extension sets 22, can carry out short range wireless data through 802.11 agreements between said self-aided terminal 1 and the said hand-held extension set 2 and communicate by letter.A said remote communication module 3 is set on the said self-aided terminal 1, is used for carrying out telecommunication with said server platform; Said self-aided terminal 1 and said hand-held extension set 2 thereof use same account interface.

3. under said Terminal Control Element 13 controls, said self-aided terminal 1 carries out telecommunication through said remote communication module integrated on it 3 and said server platform

The business datum that said common hand-held extension set 22 produces sends to said self-aided terminal 1 through its extension set communication module 24; After said self-aided terminal 1 receives data; In Preset Time, send feedback signal to said common hand-held extension set 22 accordingly, send to said server platform after 1 pair of data of said self-aided terminal are handled; And the business datum that said server platform returns replies to said common hand-held extension set 22 after handling through said self-aided terminal 1 earlier more accordingly.

Embodiment nine

The difference of present embodiment and embodiment one is: self-help terminal equipment comprises three said self-aided terminals 1 and a said hand-held extension set 2, is integrated with said remote communication module 3 respectively on every said self-aided terminal 1 and the said hand-held extension set 2.

2. said self-help terminal equipment comprises the said hand-held extension set 21 of communicating by letter of three said self-aided terminals 1 and, can carry out short range wireless data through 802.11 agreements between said self-aided terminal 1 and the said hand-held extension set 2 and communicate by letter.Be provided with said remote communication module 3 on said self-aided terminal 1 and the said hand-held extension set 21 of communicating by letter, be used for carrying out telecommunication with said server platform; Said self-aided terminal 1 and said hand-held extension set 2 thereof use same account interface.

3. when the said remote communication module 3 of all said self-aided terminals 1 all just often:

A. said self-aided terminal 1 carries out telecommunication through himself integrated said remote communication module 3 and said server platform;

B. the hand-held extension set 21 of said communication is selected module 4 or is selected the said extension set communication of keyboard 41 controls to select module 4 through user's operation communication module through its integrated extension set communication; Select said self-aided terminal 1 by priority; The business datum that the hand-held extension set 21 of said communication produces sends to the said self-aided terminal 1 that is chosen through its extension set communication module 24; After the said self-aided terminal 1 that is chosen receives data; In Preset Time, send feedback signal to the hand-held extension set 21 of said communication accordingly, send to said server platform after 1 pair of data of the said self-aided terminal that is chosen are handled; And the business datum that said server platform returns replies to the hand-held extension set 21 of said communication after handling through the said self-aided terminal 1 that is chosen earlier more accordingly;

4. when the network anomaly at the said remote communication module of the said self-aided terminal 1 of part 3 places or network congestion:

A. self said remote communication module 3 normal said self-aided terminal 1 carries out telecommunication through himself integrated said remote communication module 3 with said server platform;

B. the business datum that produces of the said self-aided terminal 1 of the network anomaly at self said remote communication module 3 place or network congestion sends to the hand-held extension set 21 of said communication through said terminal communication module 14 earlier, and the hand-held extension set 21 of said communication sends to said server platform after receiving and data being handled; The data that said server platform is replied are handled through the hand-held extension set 21 of said communication earlier, reply to said self-aided terminal 1 again;

C. the hand-held extension set 21 of said communication is selected module 4 or is selected the said extension set communication of keyboard 41 controls to select module 4 through user's operation communication module through its integrated extension set communication; Select said self-aided terminal 1 by priority; The business datum that the hand-held extension set 21 of said communication produces sends to the said self-aided terminal 1 that is chosen through its extension set communication module 24; After the said self-aided terminal 1 that is chosen receives data; In Preset Time, send feedback signal to the hand-held extension set 21 of said communication accordingly, send to said server platform after 1 pair of data of the said self-aided terminal that is chosen are handled; And the business datum that said server platform returns replies to the hand-held extension set 21 of said communication after handling through the said self-aided terminal 1 that is chosen earlier more accordingly;

5. when the network anomaly at the said remote communication module of the said self-aided terminal 1 of all 3 places or network congestion:

A. the business datum that said self-aided terminal 1 produces sends to the hand-held extension set 21 of said communication through said terminal communication module 14 earlier, and the hand-held extension set 21 of said communication sends to said server platform after receiving and data being handled; The data that said server platform is replied are handled through the hand-held extension set 21 of said communication earlier, reply to said self-aided terminal 1 again;

B. the business datum that the hand-held extension set 21 of said communication produces is carried out telecommunication through said remote communication module integrated on it 3 and said server platform.

6. when the communication distance of said self-aided terminal 1 and the said hand-held extension set 21 of communicating by letter is outside predeterminable range; The business datum that produces on the hand-held extension set 21 of said communication will at first send to said self-aided terminal 1 through its extension set communication module 24; The feedback time of said self-aided terminal 1 can surpass Preset Time, is set to 30 seconds such as preset feedback time; Said extension set communication this moment selects module 4 to select to make the hand-held extension set 21 of said communication carry out telecommunication with said server platform through the said remote communication module 3 of himself.

In other embodiments, the connected mode between said self-aided terminal 1 and the said hand-held extension set 2 can also adopt the mode of self-defining " frequency hopping+identity code " to carry out wireless connections, perhaps connects through Ethernet.Be arranged on the said USB mouth 20 on the said self-aided terminal 1; Also can invent serial ports; Be used for connecting each said hand-held extension set 2; Connected mode between said like this self-aided terminal 1 and the said hand-held extension set 2 also can operating specification serial communication protocol, usb communication agreement, tcp/ip communication agreement or self-defining communication protocol etc. have line method to be connected, can realize the purpose of the utility model equally.

In other embodiments; Said USB mouth 20 can also be used to expanding said remote communication module 3; For example on said USB mouth 20, expand the 3G card of surfing Internet; The 3G on-line module can switch between 2G and 3G, and this moment, said remote communication module 3 can select 3G on-line module and said server platform to communicate.

In other embodiments, the hand-held extension set 21 of said communication can adopt the CPU of rapid speed, so that data can handled and transmit to the hand-held extension set 21 of said communication more quickly.

In other embodiments, said communication module also can be set select keyboard 41, and select module 4 to realize selection said telecommunication module 3 through software setting by the hand-held extension set 21 built-in communications of said communication.

Obviously, the foregoing description only be for explanation clearly done for example, and be not qualification to embodiment.For the those of ordinary skill in affiliated field, on the basis of above-mentioned explanation, can also make other multi-form variation or change.Here need not also can't give exhaustive to all embodiments.And conspicuous variation of being extended out thus or change still are among the protection domain of the utility model creation.

Claims

1. the self-help terminal equipment of the hand-held extension set of band is characterized in that: comprise at least one self-aided terminal (1) and some the hand-held extension sets (2) that can communicate with said self-aided terminal (1); Said self-aided terminal (1) is used to provide self-service business service, and said hand-held extension set (2) is used to provide the manual service service; Said self-help terminal equipment also is integrated with at least one remote communication module (3); Said remote communication module (3) is arranged on said self-aided terminal (1) or the said hand-held extension set (2), and said self-help terminal equipment is realized telecommunication through said remote communication module (3) and server platform.

2. self-help terminal equipment according to claim 1; It is characterized in that: said self-help terminal equipment comprises a said self-aided terminal (1); And said self-help terminal equipment is integrated with at least two said remote communication module (3); One of them said remote communication module (3) is arranged on the said self-aided terminal (1); Other said remote communication module (3) are arranged on the said hand-held extension set (2); The said hand-held extension set (2) that is integrated with said remote communication module (3) is the hand-held extension set (21) of communication, and other said hand-held extension sets (2) be common hand-held extension set (22), and said communication hand extension set (21) and can be broken away from the direct and said server platform of said self-aided terminal (1) and communicate.

3. self-help terminal equipment according to claim 2 is characterized in that: on the hand-held extension set (21) of said communication a said remote communication module (3) is set; Said self-aided terminal (1) also is integrated with terminal communication and selects module (5), and said communication is handed extension set (21) and also is integrated with extension set communication selection module (4); Said terminal communication selects module (5) to be used for selecting said communication to hand extension set (21) according to priority; Said extension set communication selection module (4) is used for when the network anomaly at said remote communication module (3) place of said self-aided terminal (1) or network congestion, selecting to use the hand-held integrated said remote communication module (3) of extension set (21) self of said communication to carry out telecommunication.

4. self-help terminal equipment according to claim 3; It is characterized in that: said communication is handed extension set (21) and is provided with communication module selection keyboard (41); Said communication module selects the said extension set communication of keyboard (41) control to select module (4); Make the user can be, select to use the said remote communication module (3) of said self-aided terminal (1) also to be to use said communication hand extension set (21) and carry out telecommunication from one's body said remote communication module (3) and said service platform according to said self-aided terminal (1) and said the communicate by letter communication distance of hand-held extension set (21), the response condition and the network condition of the above remote communication module of said self-aided terminal (1) (3).

5. self-help terminal equipment according to claim 2; It is characterized in that: said self-help terminal equipment is integrated with on three said remote communication module (3) and the hand-held extension set (21) of said communication two or more said remote communication module (3) are set at least, and the two or more said remote communication module (3) that is integrated on the hand-held extension set (21) of said communication adopts identical or different network path and network formats; Said self-aided terminal (1) also is integrated with terminal communication and selects module (5), and said communication is handed extension set (21) and also is integrated with extension set communication selection module (4); Said terminal communication selects module (5) to be used for selecting said communication to hand extension set (21) according to priority; Said extension set communication selection module (4) is used for when the network anomaly at said remote communication module (3) place of said self-aided terminal (1) or network congestion; Select to use the hand-held integrated said remote communication module (3) of extension set (21) self of said communication to carry out telecommunication; And the priority that goes up each said remote communication module (3) according to the hand-held extension set (21) of said communication is selected its said remote communication module (3), makes said communication hand extension set (21) and carries out telecommunication through self one of them integrated said remote communication module (3) and said service platform.

6. self-help terminal equipment according to claim 5; It is characterized in that: said communication is handed extension set (21) and is provided with communication module selection keyboard (41); Said communication module selects the said extension set communication of keyboard (41) control to select module (4); Make the user can be according to said self-aided terminal (1) and said the communicate by letter communication distance of hand-held extension set (21), the response condition and the network condition of the above remote communication module of said self-aided terminal (1) (3); Select to use the said remote communication module (3) of said self-aided terminal (1) also to be to use the said remote communication module (3) on the hand-held extension set (21) of this said communication; And the two or more said remote communication module (3) on the hand-held extension set (21) of said communication selected, make said communication hand extension set (21) and carry out telecommunication through self one of them integrated said remote communication module (3) and said service platform.

7. self-help terminal equipment according to claim 1; It is characterized in that: said self-help terminal equipment comprises a said self-aided terminal (1); Said self-help terminal equipment is integrated with at least three said remote communication module (3); And said self-aided terminal (1) is provided with two or more said remote communication module (3), and the two or more said remote communication module (3) that is integrated on the said self-aided terminal (1) adopts identical or different network path and network formats; Other said remote communication module (3) are arranged on the said hand-held extension set (2); The said hand-held extension set (2) that is integrated with said remote communication module (3) is the hand-held extension set (21) of communication; Other said hand-held extension sets (2) are common hand-held extension set (22), and said communication is handed extension set (21) and can be broken away from said self-aided terminal (1) and directly communicate with said server platform.

8. self-help terminal equipment according to claim 7 is characterized in that: on the hand-held extension set (21) of said communication a said remote communication module (3) is set; Said self-aided terminal (1) also is integrated with terminal communication and selects module (5), and said communication is handed extension set (21) and also is integrated with extension set communication selection module (4); Said terminal communication selects module (5) to be used for the two or more said remote communication module (3) on the said self-aided terminal (1) is selected; And when network anomaly that whole said remote communication module (3) belong on said self-aided terminal (1) or network congestion, the hand-held extension set (21) of said communication is selected according to priority; Said extension set communication selection module (4) is used for when the network anomaly at whole said remote communication module (3) place of said self-aided terminal (1) or network congestion, selecting to use the hand-held integrated said remote communication module (3) of extension set (21) self of said communication to carry out telecommunication.

9. self-help terminal equipment according to claim 7; It is characterized in that: said self-help terminal equipment is integrated with on four said remote communication module (3) and the hand-held extension set (21) of said communication two or more said remote communication module (3) are set at least, and the two or more said remote communication module (3) that is integrated on the hand-held extension set (21) of said communication adopts identical or different network path and network formats; Said self-aided terminal (1) also is integrated with terminal communication and selects module (5), and said communication is handed extension set (21) and also is integrated with extension set communication selection module (4); Said terminal communication selects module (5) to be used for the two or more said remote communication module (3) on the said self-aided terminal (1) is selected; And when network anomaly that whole said remote communication module (3) belong on said self-aided terminal (1) or network congestion, the hand-held extension set (21) of said communication is selected according to priority; Said extension set communication selection module (4) is used for when the network anomaly at whole said remote communication module (3) place of said self-aided terminal (1) or network congestion; Select to use the hand-held integrated said remote communication module (3) of extension set (21) self of said communication to carry out telecommunication; And the priority that goes up each said remote communication module (3) according to the hand-held extension set (21) of said communication is selected its said remote communication module (3), makes said communication hand extension set (21) and carries out telecommunication through self one of them integrated said remote communication module (3) and said service platform.

10. self-help terminal equipment according to claim 1; It is characterized in that: said self-help terminal equipment comprises a said self-aided terminal (1); And said self-help terminal equipment is integrated with a said remote communication module (3), and said remote communication module (3) is arranged on said self-aided terminal (1) and goes up or be arranged on the said hand-held extension set (2).

11. self-help terminal equipment according to claim 1; It is characterized in that: said self-help terminal equipment comprises at least two said self-aided terminals (1) and a said hand-held extension set (2); Be integrated with said remote communication module (3) respectively on every said self-aided terminal (1) and the said hand-held extension set (2), said hand-held extension set (2) is the hand-held extension set (21) of communication; Every said self-aided terminal (1) also is integrated with terminal communication and selects module (5), and said communication is handed extension set (21) and also is integrated with extension set communication selection module (4) and communication module selection keyboard (41); Said terminal communication selection module (5) is used for when the network anomaly at said remote communication module (3) place of said self-aided terminal (1) or network congestion, selects to use integrated said remote communication module (3) and the said service platform of the hand-held extension set (21) of said communication to carry out telecommunication; Said communication module selects the said extension set communication of keyboard (41) control to select module (4); Make said extension set communication select module (4) to select said self-aided terminal (1) according to priority; Perhaps when the network anomaly at the said remote communication module (3) of whole said self-aided terminals (1) place or network congestion, select to use the integrated said remote communication module (3) of the hand-held extension set (21) self of said communication to carry out telecommunication with said service platform.