CN202172425U - Multifunctional supermarket terminal customer service system - Google Patents
Multifunctional supermarket terminal customer service system Download PDFInfo
- Publication number
- CN202172425U CN202172425U CN2011201235148U CN201120123514U CN202172425U CN 202172425 U CN202172425 U CN 202172425U CN 2011201235148 U CN2011201235148 U CN 2011201235148U CN 201120123514 U CN201120123514 U CN 201120123514U CN 202172425 U CN202172425 U CN 202172425U
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- terminating machine
- customer service
- terminal
- service system
- location
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- Expired - Fee Related
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Abstract
The utility model relates to a supermarket customer service system, specifically a multifunctional supermarket terminal customer service system, comprising a server, a terminating machine, a wireless network apparatus, a positioning system, an area monitoring system and a remote computer, and characterized in that the remote computer is connected with the server via an ethernet interface, and the server transmits information to the terminating machine via the wireless network apparatus; the signal output ends of the positioning system and the area monitoring system are respectively connected with the signal input end of the terminating machine, thus providing positioning and signal monitoring functions for the terminating machine. Compared with the prior art, the multifunctional supermarket terminal customer service system is a multimedia system, which is capable of networking, being touched for interaction, and positioning.
Description
Technical field
The utility model and a kind of supermarket customer service system, specifically a kind of multi-functional supermarket terminal customer service system.
Background technology
Present most crowd when some commodity is bought, generally is through ultra incity direction board when supermarket shopping; Perhaps the ultra incity staff of inquiry confirms the concrete orientation of these commodity; Not convenient, once run into the stream of people when too much, just be difficult to find the position of commodity; So, a kind of shopping guide's of making things convenient for customers service system need be provided for the demand in market.
The utility model content
The purpose of the utility model is the deficiency that overcomes prior art, and a kind of multi-functional supermarket terminal customer service system is provided.
In order to achieve the above object, the utility model has designed a kind of multi-functional supermarket terminal customer service system, comprises server; Terminating machine, Wireless Communication Equipment, navigation system; The area monitoring system; Remote computer is characterized in that: remote computer is connected with server through Ethernet interface, and server passes to terminating machine through Wireless Communication Equipment with information; The signal output part of navigation system and area monitoring system is the signal input part of connecting terminal machine respectively, thereby to terminating machine location and signal monitoring is provided.
Described terminating machine the is built-in processor S3C6410 of ARM11 framework, screen adopt 10.2 cun touch widescreen design, and terminating machine also built-in a bar code reader that makes things convenient for inquiring information of goods.
The elementary cell that described navigation system is made up of the location terminal; The location terminal is arranged by the rectangular distribution; Each location terminal connects infrared emission head by the location terminal bodies through the deformability bend pipe and forms; Effective locating area radius b of each infrared emission head is 1.5 meters, and the spacing c between per two infrared emission heads is 3 meters; Said each location terminal is launched the infrared data that comprises customizing messages to terminating machine.
Described area monitoring system adopts wireless signal transmitter to form, and the working region that lays respectively at the supermarket is regional with inoperative.
The utility model prior art is compared, and is a multimedia system of networking, can touch interaction, can locate.
Description of drawings
Fig. 1 is the connection sketch map of each system of the utility model.
Fig. 2 is the utility model system module block diagram.
Fig. 3 is the structural representation of the utility model location terminal.
Fig. 4 is the utility model location terminal structural representation arranged evenly.
Fig. 5 is the distribution map of the utility model wireless signal transmitter.
Referring to Fig. 1 to Fig. 5,1 is navigation system; 2 is the area monitoring system; 3 is terminating machine; 4 is Wireless Communication Equipment; 5 is server; 6 is remote computer; 7 are the location terminal bodies; 8 are the deformability bend pipe; 9 is infrared emission head; 10 is the working region; 11 is the inoperative zone; 12 are the start wireless signal transmitter; 13 are the shutdown wireless signal transmitter.
Embodiment
Combine accompanying drawing that the utility model is done further describes at present.
As shown in Figure 1, the customer service system of the utility model comprises server 5, terminating machine 3, Wireless Communication Equipment 4, navigation system, area monitoring system 1, remote computer 6.Remote computer 6 is connected with server through Ethernet interface, and server passes to terminating machine 3 through Wireless Communication Equipment with information; The signal output part of navigation system 1 and area monitoring system 2 is the signal input part of connecting terminal machine 3 respectively, thereby to terminating machine 3 location and signal monitoring is provided.
Terminating machine adopts the processor S3C6410 of ARM11 framework, and screen adopts 10.2 cun touch widescreen designs, and is as shown in Figure 2; Through the ARM11 processor each firmware of terminating machine is sent instruction; Thereby realize infrared location, radio communication, functions such as touch screen operation; The ARM11 processor conveniently inquires merchandise news through bar code also through usb data line intercell connector bar code reader.
Like Fig. 3 and shown in Figure 4; The elementary cell that the navigation system 1 of the utility model is made up of the location terminal; The location terminal is arranged by the rectangular distribution; Each location terminal connects infrared emission head 9 by location terminal bodies 7 through distortion bend pipe 8 and forms, and effective locating area radius of each infrared emission head 9 is 1.5 meters, and the spacing between per two infrared emission heads is 3 meters; Said each location terminal is launched the infrared data that comprises customizing messages to terminating machine.This location terminal has following characteristics: (a) can be implemented in the indoor positioning of numerous barriers, and existing indoor positioning technology receives the barrier serious interference, be difficult to be implemented in numerous shelf and personnel's environment location.(b) positioning accuracy is higher, and existing indoor position accuracy is generally more than 5 meters, and this technology can realize 3 meters or higher positioning accuracy.(c) cost is lower.
As shown in Figure 5; The area monitoring system of the utility model is a wireless signal transmitter; The inlet that lays respectively at the supermarket is that the business zone with the supermarket is set at working region 10 usually, thinks that the zone is set at inoperative regional 11 in the working region in inoperative zone and supermarket in supermarket.When terminating machine gets into working region 10, must be started shooting by the signal triggering of start wireless signal transmitter 12.On the contrary, when terminating machine got into the inoperative zone, the wireless signal transmitter 13 that shut down triggered and shuts down.
Claims (4)
1. multi-functional supermarket terminal customer service system comprises server, terminating machine; Wireless Communication Equipment; Navigation system, area monitoring system, remote computer; It is characterized in that: remote computer (6) is connected with server (5) through Ethernet interface, and server (5) passes to terminating machine (3) through Wireless Communication Equipment (4) with information; The signal output part of navigation system (1) and area monitoring system (2) is the signal input part of connecting terminal machine (3) respectively, thereby to terminating machine (3) location and signal monitoring is provided.
2. a kind of multi-functional supermarket according to claim 1 terminal customer service system; It is characterized in that: described terminating machine (3) the is built-in processor S3C6410 of ARM11 framework; Screen adopts 10.2 cun touch widescreen design, and terminating machine (3) also built-in a bar code reader that makes things convenient for inquiring information of goods.
3. a kind of multi-functional supermarket according to claim 1 terminal customer service system; It is characterized in that: the elementary cell that described navigation system (1) is made up of the location terminal; The location terminal is arranged by the rectangular distribution; Each location terminal connects infrared emission head (9) by location terminal bodies (7) through deformability bend pipe (8) and forms, and effective locating area radius b of each infrared emission head (9) is 1.5 meters, and the spacing c between per two infrared emission heads is 3 meters; Said each location terminal is launched the infrared data that comprises customizing messages to terminating machine.
4. a kind of multi-functional supermarket according to claim 1 terminal customer service system is characterized in that: described area monitoring system (2) adopts wireless signal transmitter to form, and the working region that lays respectively at the supermarket is regional with inoperative.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2011201235148U CN202172425U (en) | 2011-04-25 | 2011-04-25 | Multifunctional supermarket terminal customer service system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2011201235148U CN202172425U (en) | 2011-04-25 | 2011-04-25 | Multifunctional supermarket terminal customer service system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN202172425U true CN202172425U (en) | 2012-03-21 |
Family
ID=45830611
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN2011201235148U Expired - Fee Related CN202172425U (en) | 2011-04-25 | 2011-04-25 | Multifunctional supermarket terminal customer service system |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN202172425U (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102361519A (en) * | 2011-09-05 | 2012-02-22 | 上海路歌信息技术有限公司 | Portable customer service terminal used for supermarket and based on infrared positioning technology |
-
2011
- 2011-04-25 CN CN2011201235148U patent/CN202172425U/en not_active Expired - Fee Related
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102361519A (en) * | 2011-09-05 | 2012-02-22 | 上海路歌信息技术有限公司 | Portable customer service terminal used for supermarket and based on infrared positioning technology |
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant | ||
| CF01 | Termination of patent right due to non-payment of annual fee |
Granted publication date: 20120321 Termination date: 20160425 |