CN202013569U - Self-service analyzer for fault of computer - Google Patents
Self-service analyzer for fault of computer Download PDFInfo
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- CN202013569U CN202013569U CN2011200693100U CN201120069310U CN202013569U CN 202013569 U CN202013569 U CN 202013569U CN 2011200693100 U CN2011200693100 U CN 2011200693100U CN 201120069310 U CN201120069310 U CN 201120069310U CN 202013569 U CN202013569 U CN 202013569U
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Abstract
The utility model provides a self-service analyzer for the faults of a computer, which comprises a display screen and a processing unit. An input button and a help button are in an input connection with the processing unit. The interface of the memory of the processing unit is connected with a memory for storing the solution scheme information for the faults of the computer. The information in the memory is gathered via a processing unit by the input button and the information is outputted via the display screen connected with the processing unit. The help button communicates with the a network management terminal via the processing unit. By utilizing the analyzer, the solution method for computer faults can be quickly found and the maintenance time for the computer is shortened. Meanwhile, the manpower cost for maintaining the computer is also lowered and the burden of network administrators is lightened. Therefore, the processing capability of people for computer faults is improved.
Description
Technical field
The utility model is introduced a kind of self-service analyser that auxiliary people solve computer failure that is used for, and belongs to electronic technology field.
Background technology
Computing machine has become the main tool of people's routine office work, and each employee disposes a computing machine usually in company.Yet, computing machine can break down unavoidably at work, because employee's computer level there are differences, a lot of people lack processing power to the fault of computing machine, and when breaking down, computing machine or network can't deal with problems by the mode of online inquiry again, this causes computing machine not repair immediately, can't normally use, and has influenced office.For addressing this problem, some larger companies have arranged to be responsible for specially the network manager who solves computer failure, but expansion along with company size, the network manager also can't tackle numerous computer failures at one time, and some problems that occur usually are all fairly simple and very common, belong to the problem of repetition.If all problems all wants the network manager to solve one by one, not only can bring very big workload to the keeper, also incur loss through delay the time of understanding the computer failure of determining, influence enterprise and be unfavorable for resuming work fast.
The utility model content
At above-mentioned deficiency of the prior art, the purpose of this utility model is to solve people can not find the problem of solution fast when computing machine breaks down, and provides a kind of auxiliary people to solve the self-service analyser of computer failure.
The technical solution of the utility model: the self-service analyser of computer failure, comprise display screen and processing unit, it is characterized in that, be connected with at least one load button and the button of seeking help in the input of processing unit; On the memory interface of processing unit, also be connected with the storer that is used for storage computation machine fault solution information; Described load button is transferred information in the storer by processing unit, and the display screen output by linking to each other with processing unit; The described button of seeking help is communicated by letter with network management terminal by processing unit.
The self-service analyser of computer failure of the present utility model passes through man-machine dialog interface, the information platform of an inquiry computer failure solution can be provided to the user, and can also in query script, provide the selection of type, the dealing with problems of guiding user self-help step by step.
Further technical scheme, described display screen is a touch-screen, the described load button and the button of seeking help all are arranged on the display screen.By adopting touch-screen load button and seek help button and display screen can be combined as a whole, make integrally-built appearance better.
With respect to prior art, the utlity model has following beneficial effect:
1, can help people to find the solution of computer glitch fast: the solution of collecting and having stored most computing machine most common failure in the analyser of the present utility model, comprise installing operating system, computer blank screen, computer problem such as can't surf the Net, the user can be according to self-service selection of the system prompt on the analyser screen and the corresponding fault solution of inquiry, thereby help the user to do it yourself to solve fault, shorten the computer maintenance time.
2, reduce the human cost of maintenance computer, alleviated network manager's burden, can also improve people's computer failure processing power.
Description of drawings
Fig. 1 is the structural representation of the self-service analyser of the utility model computer failure;
Fig. 2 is the front view of the self-service analyser of the utility model computer failure.
Among the figure, 1-display screen, 2-processing unit, 3-load button, the 4-button of seeking help, 5-storer, 6-network management terminal.
Embodiment
The utility model is described in further detail below in conjunction with the drawings and specific embodiments.
As depicted in figs. 1 and 2, the self-service analyser of computer failure of the present utility model, comprise display screen 1 and processing unit 2, described display screen 1 and processing unit 2 are existing electron device, input at processing unit 2 is connected with four load buttons 3 and the button 4 of seeking help, on the memory interface of processing unit 2, also be connected with the storer 5 that is used for storage computation machine fault solution information, in storer 5 stored how to comprise installing operating system, settlement computer blank screen how, the settlement computer solution information of common computer failure such as can't surf the Net how.In processing unit 2, implant in advance the selection control program is arranged, when pressing different load buttons 3, selection control program in the processing unit 2 will send control commands corresponding according to the input signal that receives, in storer 5, transfer and the load button information corresponding, and show by display screen 1 output that links to each other with processing unit 2.When running into indeterminable problem, can also communicate by letter with network management terminal 6 by the button 4 of seeking help, seek help from the network manager, at this moment come handling failure by the network manager again, so also alleviated keeper's burden.Described network management terminal 6 is existing network management platform, can be server terminal, also can be the computing machine with the networking of the utility model analyser.
In the utility model, described display screen 1 can be touch-screen, and the load button 3 and the button 4 of seeking help just can be arranged on the display screen 1 and form one like this, and display screen 1 integral body is used as a client terminal, and be not only attractive in appearance but also easy.Selection control program in processing unit 2 can also carry out personalized setting, as when computing machine breaks down, click self-service analyser, a cartoon spirit will appear on display screen, and pointing out the user to select fault type, the user goes to deal with problems according to the guiding step by step of the prompting on the interface then; For example, four corresponding load buttons, click first load button and can directly enter installing operating system guiding interface, click second load button and can directly enter computer blank screen fault solution interface, click the 3rd load button and can directly enter the solution interface that computer can't be surfed the Net, click the 4th load button and can directly enter common terminological interpretation interface; When entering each guiding interface, also be attended by the music that rhythm is releived, help the user under the situation of mood, can solve various failure problems easily, can also improve the ability of people self process computer fault simultaneously than agitation.
Need to prove at last, above embodiment is only in order to illustrate the technical solution of the utility model but not the restriction technologies scheme, although the applicant has been described in detail the utility model with reference to preferred embodiment, those of ordinary skill in the art is to be understood that, those are made amendment to the technical solution of the utility model or are equal to replacement, and do not break away from the aim and the scope of the technical program, all should be encompassed in the middle of the claim scope of the present utility model.
Claims (2)
1. the self-service analyser of computer failure comprises display screen (1) and processing unit (2), it is characterized in that, is connected with at least one load button (3) and the button of seeking help (4) in the input of processing unit (2); On the memory interface of processing unit (2), also be connected with the storer (5) that is used for storage computation machine fault solution information; Described load button (3) is transferred the interior information of storer (5) by processing unit (2), and display screen (1) output by linking to each other with processing unit (2); The described button of seeking help (4) is communicated by letter with network management terminal (6) by processing unit (2).
2. the self-service analyser of computer failure according to claim 1 is characterized in that described display screen (1) is a touch-screen, and described load button (3) and the button of seeking help (4) all are arranged on the display screen (1).
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2011200693100U CN202013569U (en) | 2011-03-16 | 2011-03-16 | Self-service analyzer for fault of computer |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2011200693100U CN202013569U (en) | 2011-03-16 | 2011-03-16 | Self-service analyzer for fault of computer |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN202013569U true CN202013569U (en) | 2011-10-19 |
Family
ID=44784185
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN2011200693100U Expired - Fee Related CN202013569U (en) | 2011-03-16 | 2011-03-16 | Self-service analyzer for fault of computer |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN202013569U (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN115247742A (en) * | 2022-01-05 | 2022-10-28 | 辽宁机电职业技术学院 | Deep learning computer state monitor |
-
2011
- 2011-03-16 CN CN2011200693100U patent/CN202013569U/en not_active Expired - Fee Related
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN115247742A (en) * | 2022-01-05 | 2022-10-28 | 辽宁机电职业技术学院 | Deep learning computer state monitor |
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant | ||
| C17 | Cessation of patent right | ||
| CF01 | Termination of patent right due to non-payment of annual fee |
Granted publication date: 20111019 Termination date: 20140316 |