CN200987189Y - Missing call sevice device - Google Patents
Missing call sevice device Download PDFInfo
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- CN200987189Y CN200987189Y CN 200620137180 CN200620137180U CN200987189Y CN 200987189 Y CN200987189 Y CN 200987189Y CN 200620137180 CN200620137180 CN 200620137180 CN 200620137180 U CN200620137180 U CN 200620137180U CN 200987189 Y CN200987189 Y CN 200987189Y
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Abstract
The utility model provides a service device for call leakage. The service device for dialect leakage is connected with the communication network and is used to provide service for call redevelopment between the calling and the recipient when the recipient misses the call of the calling. The utility model includes an interception module which can intercept the state of the recipient when the calling calls for the recipient, and a relay module which can appropriately manage the call according to the notice of the interception and is connected with the interception module. The device can be deployed in telecommunication network to effectively improving access successful rate and to improve the service quality of users.
Description
Technical field
The utility model relates to the communications field, more specifically, relates in communication and Lou talks about the voice device of serving for the user provides.
Background technology
In moving communicating field, during calling, can be because called shutdown, be in reason such as the busy or terminal fault of signal blind zone, user and cause conversation temporarily can't connect, the inevasible generation leaked words.Reason such as busy or terminal fault has produced and has leaked words owing to the user in the fixed communication field.
Recently more and more along with users' personalized service demand, and the user meets when calling that busy the line is busy, exhale for a long time do not reply, phone is omitted under the situation such as out of reach worry, there is big demand space in the business service function that solves " leaking words " situation.
In order to solve " leaking words " situation, each telecom operators has released one after another multiple professional targetedly, for example: exhale caller identification, calling transfer, call waiting, voice SMS, voice mail, blind area, phone secretary or the like, these business have solved a part preferably and " have leaked and talked about " situation, but also exist following some shortcomings part:
1) user could understand and use these business after need learn;
2) operating process is relatively specialized, and the user is not easy operation;
3) initiatively do not set up this mode of both sides' conversation for leaking the words user.
Therefore, people need a kind of easy, easy-to-use, reliable solution, solve the problem in the above-mentioned correlation technique.
The utility model content
The utility model aims to provide a kind of leakage words service unit, is used for solving " leaking words " phenomenon of communication process.The called chance of calling busy the line is busy or exhale for a long time do not reply or situation such as out of reach under, switch can select the caller incoming call is transferred to automatically " leaking the words service " secretary's voice service device, device is initiatively taken over calling subscriber's call request and is come, the called subscriber is repeatedly called out in setting on a time period, realizes both sides' permissible call; The subsequenct call called subscriber still can't connect if install within a certain period of time, and device is with subscriber call, and the calling subscriber can select following mode: tone information, SMS notification.
According to an aspect of the present utility model, a kind of leakage words service unit is provided, and it is connected to communication network, when being used for the called calling of missing caller, for caller and called between rebuild conversation service be provided, comprising: can work as calling and intercept the module of intercepting of called state when called; And the trunk module that can carry out suitable management to calling according to the notice of intercepting module, it is connected to intercepts module.
At above-mentioned leakage words service unit, it is characterized in that also comprising the memory of various voice documents of storage and data message, it is connected to trunk module.
In above-mentioned leakage words service unit, trunk module comprises: the Call Waiting module that various voice documents and data message can be provided to caller.
In above-mentioned leakage words service unit, trunk module also comprises: other contact method modules that can notify caller can select other contact methods, other contact methods comprise a kind of in tone information, the SMS notification at least.
In above-mentioned leakage words service unit, trunk module also comprises: the tone information module that calling subscriber's tone information can be provided for the called subscriber.
In above-mentioned leakage words service unit, trunk module also comprises: the calling record of caller can be formed note and issue called SMS notification module.
In above-mentioned leakage words service unit, trunk module comprises: can dial calledly according to the notice of intercepting module, notify the called clawback module of dialing caller.
In above-mentioned leakage words service unit, also comprising can be to leaking the accounting module that the words business that service unit provided provides charge information.
In above-mentioned leakage words service unit, the called situation that can not answer the call comprises at least that called the line is busy, exhale for a long time do not reply, a kind of in out of reach, shutdown or the terminal fault.
Communication network comprises mobile communication and fixed communication in above-mentioned leakage words service unit, and this leakage words service unit is connected to the local tandem exchange in the communication network.
Pass through technique scheme, the utility model has been realized following technique effect: " leak words service " device mainly be by take over meet busy the line is busy or exhale for a long time do not reply or situation such as out of reach under call request, for the calling subscriber provides service, the calling subscriber can reasonably be waited for, rather than on-hook at once, can connect slack time for caller like this, improve the possibility of connecting, strive making per call can both notify the other side, produce effective traffic.In communication network, dispose this device, can effectively improve call completing rate, improve QoS of customer.
Other features and advantages of the utility model will be set forth in the following description, and, partly from specification, become apparent, perhaps understand by implementing the utility model.The purpose of this utility model and other advantages can realize and obtain by specifically noted structure in the specification of being write, claims and accompanying drawing.
Description of drawings
Accompanying drawing described herein is used to provide further understanding of the present utility model, constitutes the application's a part, and illustrative examples of the present utility model and explanation thereof are used to explain the utility model, do not constitute improper qualification of the present utility model.In the accompanying drawings:
Fig. 1 shows the structured flowchart according to leakage words service unit of the present utility model;
Fig. 2 shows the structure chart according to an embodiment of leakage words service unit of the present utility model; And
Fig. 3 shows the schematic diagram according to the networking mode of leakage words service unit of the present utility model.
Embodiment
Below with reference to the accompanying drawings and in conjunction with the embodiments, describe the utility model in detail.
At first, explanation is talked about service unit according to leakage of the present utility model with reference to Fig. 1.
Leak the words service unit and be connected to communication network, when being used for the called calling of missing caller, for caller and called between rebuild conversation service be provided, comprise: intercept module 200, be used for when calling is called, intercepting called state, if listen to called can not answering the call, then just intercept called state at regular intervals, and report called state to trunk module 100; And trunk module 100, it is connected to intercepts module 200, is used for when when intercepting module 200 and know the called calling that can not answer caller suitable management being carried out in calling, so that caller and calledly rebuild conversation on suitable opportunity.
Wherein, leak the words service unit and also comprise memory 300, be used to store various voice documents and data message, wherein, trunk module 100 utilizes various voice documents and data message to carry out suitable management.
Wherein, trunk module 100 also comprises: Call Waiting module 102, be used for when intercepting module 200 and notify the called calling that can not answer caller, take over the call request of caller, make caller keep wait state, and in the wait process, provide voice document suitable in various voice documents and the data message to caller, when intercepting module 200 and notify the called calling that can answer caller, caller and called is given back in calling.
Wherein, trunk module 100 also comprises: other contact method modules 110, be used for when surpassing the preset time section, when intercepting module 200 and notifying the called calling that can not answer caller, take over the call request of caller, the notice caller can be selected other contact methods, and other contact methods comprise a kind of in tone information, the SMS notification at least.
Wherein, trunk module 100 also comprises: tone information module 106, be used for when tone information is selected in caller, being used to write down the tone information of caller, and calledly can extract the tone information of caller by tone information.
Wherein, trunk module 100 also comprises: SMS notification module 108, be used for when SMS notification is selected in caller, and issue the calling record formation note of caller called.
Wherein, trunk module 100 also comprises: clawback module 104, be used for when when intercepting module 200 and know the called calling that can answer caller, and dial calledly, notify the called caller of dialing.
Preferably, also comprise accounting module 400 in the leakage words service unit, be used to calling subscriber's dial-up to charge.
Wherein, called can not answer the call comprise at least that called the line is busy, exhale for a long time do not reply, a kind of in out of reach, shutdown or the terminal fault.
Wherein, communication network comprises mobile communication and fixed communication.
Specifically describe according to a specific embodiment of the present utility model below with reference to Fig. 2.
This device hardware comprises voice access server 202, speech processes center 204, business processing center 208, storage center 206, sms center 210, charging center 212, WEB server 214.This device possesses following characteristics:
1) adopt the stack multi-module structure, can be according to the operation situation flexible configuration module of operator, along with user's increase progressively adds module, can expand a plurality of service server modules;
2) all key hardware have been adopted Redundancy Design, to guarantee the high availability of system;
3) the core processing node adopts the CLUSTER structure main frame of mainstream model, can realize the non-stop-machine edition upgrading of system.
Wherein, voice access server 202 is positioned at User Access Layer, is used to finish access that speech message calls out and makes a call to the machine master, possesses the function that the incoming call user is ranked simultaneously.Be total to the path channels signaling method, satisfy the specification requirement of " Chinese telephone network NO.7 aspect technical specification " for No. 7 of the support Chinese Industrial Standards (CIS).
Speech processes center 204 is positioned at User Access Layer, links to each other with voice access server 202, realizes voice link control, provides high-rise speech path control to business processing center 208.Speech processes center 204 has following characteristics:
1) meets the regulation of the technical specification book of the relevant Signaling System Number 7 C-INAP of China, TCAP, SCCP and other relevant portions, the validity test of the C-INAP by the SCM of the Ministry of Information Industry;
2) because rational system design and used technology such as memory database, maximal rate improves the performance index of system.
Wherein speech processes center 204 comprises call control server, is used for the access of calling and the exhalation of calling are controlled.
Business processing center 208, it is the service control point of system platform, it is the core of system platform, it is positioned at service control layer, link to each other with voice access server 202, speech processes center 204 and storage center 206, wherein mainly comprise: the interference networks between service control processor CP, service data handler DB and unit.Business processing center 208 links to each other with other module by the high speed IP network.Business processing center 208 has following characteristics:
1) adopts opening, general hardware and software platform as processing host, had a high available characteristic; Select WINDOWS operating system and large commercial database product simultaneously for use;
2) provide flexible, sufficient service independent block, can satisfy the miscellaneous service demand;
3) CP, DB can lay respectively at different physical nodes and also can be unified on the physical node, and flexible configuration promptly can provide distributed computing also can provide integration scenario;
4) system has extensibility, can smoothly expand, stablize and non-interrupting service;
5) systems soft ware adopts the hierarchical block design, adopts the fault-tolerant design of software especially, has fault detect and separaant system.
Storage center 206, voice document and data file that storage system uses or produces.Storage center 206 possesses following characteristics:
1) adopts advanced high reliability disk array technique, guarantee the safe and reliable of storage;
2) the inter-node communication net uses the double-network redundant design, and the redundancy backup of network interface card, HUB is controlled at below the level second downtime of unit fault.
Charging center 212 is used for call charging.
Sms center 210 is used to provide short message service.
WEB server 214 is used to provide the system maintenance management website from the configuration of site for service and system, management, statistics, monitoring based on the user of B/S pattern.
Also comprise TTS 216, ASR 218, FAX 220 in this device.These are the software kit in this device, and wherein to be used for text-converted be voice to TTS 216; ASR 218 is used for speech recognition; FAX 220 is used for fax sending and receiving.
The course of work of this device is as follows:
The line is busy or exhale for a long time and do not reply or situation such as out of reach following time when the called chance of calling is busy, the call control server control voice access server 202 at speech processes center 204 is linked into business processing center with the calling of caller, voice service during 208 pairs of callers of business processing center are called out, business processing center 208 at first points out caller to make corresponding selection to keep call state, the user makes a choice by corresponding button, business processing center 208 is according to selection playing back music of user etc., and in the time period of setting, called state is intercepted, if listen to called can not answering the call, then just intercept called state at regular intervals, when listening to called can answering the call, then calling is returned caller and called, realize like this caller and called between conversation.If it is called that the time period of surpass setting still can't connect, then notify caller can select other contact methods, such as tone information, SMS notification.When SMS notification is selected in caller, business processing center 208 with this call record send short messages notify called; When tone information was selected in caller, the tone information of speech processes center 204 record callers calledly can be extracted the tone information of caller by tone information.
If in the called process of calling, under the situation that caller is just hung up the telephone during access failure, service center control is intercepted called state, when listening to called can answering the call, then dials calledly, points out called clawback caller.
Wherein, the per call process produces message registration, sends to charging center 212, is user's dial-up charging.
With reference to Fig. 3, there is shown schematic diagram according to the networking mode of leakage words service unit of the present utility model.This device adopts through circuit with local network tandem exchange, and signaling is Chinese signalling system No.7, can adopt tie link or connect the LSTP mode.
From above description, as can be seen, the utility model has been realized following technique effect: by the calling subscriber can reasonably be waited for, rather than on-hook at once, can connect slack time for caller like this, improve the possibility of connecting, strive making per call can both notify the other side, produce effective traffic; And the mode of and SMS notification and tone information called by clawback reduces effectively and leaks the words phenomenon.
In communication network, dispose this device, can effectively improve call completing rate, improve QoS of customer.
Obviously, those skilled in the art should be understood that, above-mentioned each module of the present utility model or each step can realize with the general calculation device, they can concentrate on the single calculation element, perhaps be distributed on the network that a plurality of calculation element forms, alternatively, they can be realized with the executable program code of calculation element, thereby, they can be stored in the storage device and carry out by calculation element, perhaps they are made into each integrated circuit modules respectively, perhaps a plurality of modules in them or step are made into the single integrated circuit module and realize.Like this, the utility model is not restricted to any specific hardware and software combination.Should be understood that the variation in these concrete enforcements is conspicuous for a person skilled in the art, do not break away from spiritual protection range of the present utility model.
Be preferred embodiment of the present utility model only below, be not limited to the utility model, for a person skilled in the art, the utility model can have various changes and variation.All within spirit of the present utility model and principle, any modification of being done, be equal to replacement, improvement etc., all should be included within the protection range of the present utility model.
Claims (10)
1. one kind leaks the words service unit, and it is connected to communication network, when being used for the called calling of missing caller, for described caller with describedly rebuild conversation between called service is provided, it is characterized in that, comprising:
Can work as the described module of intercepting of intercepting described called state when called of described calling; And
The trunk module that can carry out suitable management to described calling according to the described notice of intercepting module, it is connected to the described module of intercepting.
2. leakage words service unit according to claim 1 is characterized in that also comprising the memory of storing various voice documents and data message that it is connected to described trunk module.
3. leakage words service unit according to claim 2 is characterized in that described trunk module comprises:
The Call Waiting module of described various voice document and described data message can be provided to described caller.
4. leakage words service unit according to claim 3 is characterized in that described trunk module also comprises:
Other contact method modules that can notify described caller can select other contact methods, described other contact methods comprise a kind of in tone information, the SMS notification at least.
5. leakage words service unit according to claim 4 is characterized in that described trunk module also comprises:
The tone information module of calling subscriber's tone information can be provided for the called subscriber.
6. leakage words service unit according to claim 4 is characterized in that described trunk module also comprises:
The calling record of described caller can be formed note and issue described called SMS notification module.
7. leakage words service unit according to claim 2 is characterized in that described trunk module comprises:
Can dial according to the described notice of intercepting module described called, notify described called dial described caller return the withdrawing pattern piece.
8. leakage words service unit according to claim 2 is characterized in that, also comprises the accounting module that charge information can be provided the described leakage words business that service unit provided.
9. according to any described leakage words service unit in the claim 1 to 8, it is characterized in that, the called situation that can not answer described calling comprises at least that called the line is busy, exhale for a long time do not reply, a kind of in out of reach, shutdown or the terminal fault.
10. leakage words service unit according to claim 9 is characterized in that described communication network comprises mobile radio communication and fixed communication network, and described leakage words service unit is connected to the local tandem exchange in the described communication network.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 200620137180 CN200987189Y (en) | 2006-10-09 | 2006-10-09 | Missing call sevice device |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 200620137180 CN200987189Y (en) | 2006-10-09 | 2006-10-09 | Missing call sevice device |
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| Publication Number | Publication Date |
|---|---|
| CN200987189Y true CN200987189Y (en) | 2007-12-05 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN 200620137180 Expired - Fee Related CN200987189Y (en) | 2006-10-09 | 2006-10-09 | Missing call sevice device |
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Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2014040478A1 (en) * | 2012-09-12 | 2014-03-20 | 中兴通讯股份有限公司 | System for managing user's degree of satisfaction and method for same to conduct call management |
| WO2016183988A1 (en) * | 2015-05-21 | 2016-11-24 | 中兴通讯股份有限公司 | Missed call reminder method, device, and core network |
| CN108737257A (en) * | 2018-06-15 | 2018-11-02 | 张磊 | A kind of method and system sending wechat in telephone relation |
| CN110753162A (en) * | 2018-07-23 | 2020-02-04 | 大唐移动通信设备有限公司 | Method, device and storage medium for realizing call back in busy condition |
-
2006
- 2006-10-09 CN CN 200620137180 patent/CN200987189Y/en not_active Expired - Fee Related
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2014040478A1 (en) * | 2012-09-12 | 2014-03-20 | 中兴通讯股份有限公司 | System for managing user's degree of satisfaction and method for same to conduct call management |
| WO2016183988A1 (en) * | 2015-05-21 | 2016-11-24 | 中兴通讯股份有限公司 | Missed call reminder method, device, and core network |
| CN108737257A (en) * | 2018-06-15 | 2018-11-02 | 张磊 | A kind of method and system sending wechat in telephone relation |
| CN110753162A (en) * | 2018-07-23 | 2020-02-04 | 大唐移动通信设备有限公司 | Method, device and storage medium for realizing call back in busy condition |
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant | ||
| ASS | Succession or assignment of patent right |
Owner name: BEIJING XINMEI CHUANXIN SCIENCE CO., LTD. Free format text: FORMER OWNER: CHENG XINYANG Effective date: 20090522 |
|
| C41 | Transfer of patent application or patent right or utility model | ||
| TR01 | Transfer of patent right |
Effective date of registration: 20090522 Address after: Beijing city Haidian District wanquanzhuang Road No. 28 Wanliu new building A block 5 layer, zip code: 100089 Patentee after: Beijing D-media Communication Tech Co., Ltd. Address before: Beijing City, Haidian District Zhichun Road sigma apartment A block 103, zip code: 100080 Patentee before: Cheng Xinyang |
|
| C17 | Cessation of patent right | ||
| CF01 | Termination of patent right due to non-payment of annual fee |
Granted publication date: 20071205 Termination date: 20091109 |