CN1989530A - Cash dispensing automated banking machine diagostic system and method - Google Patents

Abstract

An automated banking machine (10) includes a cash dispenser (54). Servicing the machine is facilitated through use of a portable diagnostic article (98) which enables the controller to access diagnostic data stored in memory and which provides data indicative of the significance of the diagnostic data. A portable article of computer readable and writable media (314) is also operative to cause the computer to gather data concerning the banking machine and record it on the media through a drive (312). The data gathered is then analyzed by a separate analysis computer (324).

Description

Cash dispensing automated banking machine diagostic system and method

Technical field

The present invention relates to automated banking machine.More specifically, the present invention relates to provide automated banking machine equipment, the system and method that improves reliability and maintainability.

Background technology

Automated banking machine is well-known.The automated banking machine of the employed general type of consumer is ATM (Automatic Teller Machine) (" ATM ").ATM can make the consumer realize bank transaction.Usually use the example of the bank transaction that ATM finishes can comprise between cash distribution, deposit, account to transfer accounts, bill payment, cash a check, cash receive, buy draft, buy stamp (stamp), buy bill, buy phonecard and account balance inquiry.The bank transaction type that the user can finish on ATM depends on concrete bank machine, and bank machine is connected to system wherein and is responsible for the program composition of the unit of this bank machine operation to this machine.

The automated banking machine of other type can be worked in the environment of other types.For example, the automated banking machine of some type can be used in client and safeguards in the environment.For example, the automated banking machine of some type can be used for the currency that maybe will give client or other article that receive from client are counted.The automated banking machine of other type can be used to verify the article with access, value or privilege that offer client, as bill, coupon, check or other financial document.Other example of automated banking machine can be included in the machine that commodity or service operationally are provided to the user that has the right in environment on duty or the self-service environment.Based on purpose of the present disclosure, automated banking machine should be believed to comprise all machines that operationally realization comprises the transaction of Value Transfer.

ATM can comprise various types of transaction function devices.These devices are operationally carried out transaction.Dissimilar ATM comprises dissimilar devices.These dissimilar devices can make ATM carry out dissimilar transaction.For example, the ATM of some types comprises that receptacle receives deposit, and other ATM does not comprise such device.Some ATM have " touch-screen ", and other ATM has independent display and load button.ATM can also be equipped with lower device, and such as the device of cash and Coin acceptor, list print machine, check verification device, bill receiver, fingerprint reader and other types, and other ATM do not comprise these devices.

Many financial institutions wish to increase new function for its existing ATM.For example, the bank with the ATM that is used to distribute cash may wish to increase a list print machine for each ATM that prints user bank inventory.Usually, new like this function also needs ATM is carried out extra software modification except the new hardware of needs.Regrettably, because many financial institutions not only buy ATM hardware from a tame manufacturer, it is normally very complicated to upgrade the process of atm software.Thereby, be used to carry out the new function new software of (such as printing bank's inventory) in order to increase, must write or revise different application programs for the ATM platform of each vendor-specific.Mixed this complicacy, the ATM platform of vendor-specific can be similarly in conjunction with the transaction function devices from multiple other sources, so in the ATM of vendor-specific platform, also can have remarkable difference in the driver of vendor-specific transaction function devices.A plurality of ATM platform transplantations application have significantly been reduced atm software developer's throughput rate.Therefore, need a kind of framework, can make the developer can write out the ATM application program, these ATM application programs promptly can be used having on a plurality of entitlement ATM platforms of a plurality of entitlement transaction function devices through minimum change.

In order to reach this target, industrial standard can be so that the ATM hardware and software can be striden supplier's compatibility.An example of this standard is WOSA/XFS (Window OpenService Architecture/eXtensions for Financial Services), and it is worked out by CEN/ISSS XFS standard committee.Figure 26 shows the synoptic diagram of exemplary WOSA/XFS structure.The ATM 1110 that exemplary WOSA/XFS enables can comprise WOSA/XFS manager 1112.WOSA/XFS manager 1112 comprises standard interface, is used to make ATM end application 1114 to communicate by letter with ATM transaction function devices 1116.Each transaction function devices 1116 comprises corresponding maintenance provider interface module 1118.Maintenance provider 1118 provides and is specifically designed as the request of reception from WOSA/XFS manager 1112 by the supplier of ATM device 1116, and these requests are delivered to corresponding intrument 1116.Theoretically, observe the WOSA/XFS standard as long as supplier 1118 is implemented in ATM end application 1116 and supplier's maintenance, then ATM terminal software application program 1114 just can be moved on any supplier's ATM hardware 120.

Another example that is used for infant industry's standard of ATM hardware/software architecture is J/XFS (Java/eXtensions for Financial Services).Be MicrosoftWindows specially ^The WOSA/XFS difference that platform is designed, J/XFS is based on the structure of Java, and this structure can be at any support Java ^Implement on the hardware/software platform of Virtual Machine (JVM).As shown in Figure 27, the ATM 1210 that enables of exemplary J/XFS can comprise J/XFS Kernel.J/XFS Kernel is similar with previously described WOSA/XFS manager 1112 on function.Yet J/XFS Kernel moves in JVM 1224.J/XFS Kernel is operationally in response to the instruction from ATM terminal software application program 1214, so that the running of device maintenance level 1220 control ATM devices 1216.Identical with previously described maintenance provider 1118, device maintenance level 1220 comprises that the device that the supplier corresponding to supplier's hardware unit 1216 provides safeguards 1218.

Usually, previously described XFS structure qualification be used for the lowest common denominator standard of ATM ardware feature.Regrettably, by these characteristics that only comprise that all ATM hardware units are common, the XFS standard can not comprise the interface with unique property, and wherein unique property is associated with the particular implementation (particular implementation) of supplier's transaction function devices.In the XFS interface, there is not an example of the unique property implemented to comprise visit to the bottom diagnostic test of each nextport hardware component NextPort of device.Bottom hardware function this is controlled at can be extremely important when the personal module such as motor or sensor carried out troubleshooting.Regrettably, because the device of specific type that each supplier can machinery and/or structure is different from another supplier fully electronically, so the method that the XFS standard also not have trial to remove to implement to be used to test bottom vendor-specific hardware.

Need to keep automated banking machine in all appropriate times, can both turn round as much as possible.If machine experience fault makes machine return as early as possible so and safeguards it is favourable.Can not carry out the bottom diagnostic test and very big different can and the solution in the process of these faults in diagnosis in the transaction function devices diagnostic test method of supplier exploitation and performance cause significant delay.Thereby, needing the method for testing of bottom diagnostic tool and ATM hardware, the XFS that they can be used for single-vendor or stride supplier enables terminal.Also need operation, reliability, maintenance and reparation to improve to automated banking machine.In addition, also need to analyze the problem of ATM and before problem takes place the ability of forecasting problem.

Summary of the invention

The purpose of exemplary embodiment of the present invention provides a kind of automated banking machine.

Another purpose of exemplary embodiment of the present invention provides a kind of automated banking machine, and it provides and has obtained improved maintenance.

Another purpose of exemplary embodiment of the present invention provides a kind of automated banking machine, and it can control the temperature of machine component, with increase the service life (service life).

Another purpose of exemplary embodiment of the present invention provides a kind of automated banking machine, and the reliable illumination that it provides the transaction zone helps the maintenance of machine simultaneously.

Another purpose of exemplary embodiment of the present invention provides a kind of automated banking machine, the swindle action that it helps detecting on machine is attempted

Another purpose of exemplary embodiment of the present invention provides a kind of structure, and it comprises the standardization physical layer interface that is used for hardware unit by a plurality of suppliers manufacturing.

Another purpose of exemplary embodiment of the present invention provides a kind of automated banking machine with improved diagnosis capability.

Another purpose of exemplary embodiment of the present invention provides a kind of automated banking machine, and it can reduce to the unauthorized access of device with to the risk of the operation of bank machine.

Another purpose of exemplary embodiment of the present invention provides the system and method for the characteristic that is used to analyze automated banking machine.

In following embodiment and claim, other purposes of exemplary embodiment will become apparent.

By automated banking machine, in some exemplary embodiments, realize above purpose as ATM.ATM comprises a plurality of transaction function devices.In the exemplary embodiment, transaction function devices comprises the input and output device, and they are parts of user interface.In the exemplary embodiment, transaction function devices also comprises the device that is used to carry out various types of bank functions, such as currency dispenser arrangement (also being called the cash distributor in this article) and deposit receiving trap.The exemplary embodiment of ATM also comprises at least one computing machine, and it is commonly referred to as processor or controller herein, and it operationally makes the transaction function devices operation in the machine.

In some exemplary embodiments, controller can comprise the module interface framework, and it provides unified interface between ATM application program and a plurality of module, and a plurality of modules generally include transaction function devices.The example modules interface frame comprises the device server, and it is as device scheduler and manager operation.Can be by end application, XFS maintenance provider assembly (SP) and/or diagnosis of application program, (" API ") visits the device server by at least one module interface application programming interfaces.The device server is operationally by using the module interface assembly corresponding to transaction function devices optionally to instruct the transaction function devices operation.The use of module interface framework makes uses the order of one group of unanimity to control can be bonded to a plurality of vendor-specific transaction function devices among any independently ATM by one or more application programs.

In certain embodiments, need to use the ATM end application of striding supplier, in this case, can walk abreast between ATM end application and module interface framework or with the module interface framework and use the XFS layer, this XFS layer is used for the maintenance provider of every transaction function devices.

In certain embodiments, improved diagnostic system can offer the mandate maintenance merchant of machine.Improved diagnostic system can comprise security feature, uses the maintenance of machine and the threat of diagnosis capability to reduce access by unauthorized persons for uncommitted purpose.

In the exemplary embodiment, authorize to safeguard that the merchant is provided with the portable diagnostic article that carry computer-readable instruction, operationally provide the mancarried device of diagnostic message to ATM such as CD, DVD, smart card, portable memory, compact flash, portable hard disk, portable computing or any other.When authorizing the maintenance merchant to want machine maintenance, put into the portable diagnostic article operationally to engage with diagnosis article reading device.Reading device can comprise that (for example) is positioned at the CD driver of the casing part of ATM shell.This illustrative methods can reduce haves no right to use the people in casing zone can use the risk of diagnosing the article reading device.Yet, in other embodiments, can use additive method.

In the exemplary embodiment, the diagnosis article provide one or more passwords for the controller of machine.Next can handle these passwords by the operation of controller, whether be authorized to determine the diagnosis article.In certain embodiments, can require also to safeguard that the merchant imports identifying information by the one or more input medias on ATM.Such identifying information can be used for also determining whether the diagnosis article are authorized to.In addition, in some exemplary embodiments, at the password of diagnosis in the article can be that date, position and/or device are responsive, so that only at particular time and/or specially going through the phase, can use the diagnosis article with password for some device in the machine on particular machine or only.Certainly, these security procedures are exemplary, in other embodiments, can use other or additional method.

In certain embodiments, the ATM controller of affirmation sensitivity of diagnosis article is operationally made machine to export to be stored in protection diagnostic data in one or more data-carrier stores in the machine.This can comprise (for example) about the information of the performance of device, about the fault of institute's sensing or in the recent period fault information, about data and/or other faults that is used for diagnosing machinery of the statistical operation trend of various transaction function devices and/or be used to prevent the information of fault in the future.In the exemplary embodiment, this diagnostic data is stored in the data-carrier store of machine with protected mode, to prevent unwarranted Human-to-Machine's visit.Yet, when machine and when authorizing the diagnosis article to combine, these data or can export by the output unit on the machine (such as screen) and/or other devices (such as portable terminal or safeguard the mobile phone that the merchant is entrained) based on the information of these data.

In some exemplary embodiments, in response to the affirmation to the diagnosis article, the ATM controller operationally makes machine can switch to diagnosis of application program.Diagnosis of application program can comprise the diagrammatic representation of (for example) system, module, and the diagrammatic representation chunk state that passes through display system or selected module or chunk.In addition, diagnosis of application program can comprise a plurality of icons, and it determines to have in system, module or the chunk part that part that more information can use or diagnostic test or other options can be available.In some embodiment of diagnosis of application program, safeguard that the available option of merchant can comprise the ability that instructs transaction function devices optionally to carry out one or more bottom actions (such as opening pilot lamp, motor).In certain embodiments, can by other output means (such as text ground maybe can listen ground or audibly) show the validity of this information.In certain embodiments, can be by touching or clicking relevant icon or textual description visits or enable such information, test or other options.In certain embodiments, available information comprises the recovery of the being advised action of arranging by possibility.This diagnosis of application program can also switch to non-figure diagnosis and pattern from figure diagnosis and test pattern in response to the input of safeguarding the merchant.

In some exemplary embodiments, the diagnosis article also comprise the service data that is used to diagnose and/or correct the problem that machine maybe may occur.In certain embodiments, service data can be included in the electronics service manual data or with it and be used in combination, electronics service manual data description the various characteristics of machine, and the instruction that is used for corrective measure and predictive maintenance.In certain embodiments, service data can comprise that the controller that operationally makes in the machine can carry out at least one diagnostic test of one or more transaction function devices.In certain embodiments, service data also operationally makes remedial measures that controller output advised or comes suggestion further to test based on one or more results of diagnostic test.In certain embodiments, diagnosis of application program is operatively in response to selection during browsing window the demonstration relevant service manual data of guardian to recovery measure.In another exemplary embodiment, can make the guardian by browse the service manual data or be included in the diagnosis article or on other information receive the output that helps safeguarding with machine maintenance.

In some exemplary embodiments, diagnosis of application program can be used by various guardians by using the diagnostic tool bag.The diagnostic tool bag can by environment able to programme (such as, Microsoft.NET and/or Suns Microsystems JAVA ^) in use test piece number (sample code), template and upper strata object and general utility functions be provided.The use of this kit company that makes can create the diagnosis of application program of various language for various transaction function devices.

In some exemplary embodiments, the diagnosis article can comprise maintenance or other data of encrypted form.Various types of standards and non-type encryption can be used for various embodiment.Controller is operationally deciphered this ciphered data, is beneficial to data and exports from ATM.In some exemplary embodiments, the diagnosis article can comprise the browser software on it in addition.Such browser software can be loaded into the controller of machine and be used to explain the service data of self diagnosis article from the diagnosis article.In certain embodiments, browser software is operationally explained the embedding indication of the underground and/or nonstandard characteristic that can be included in the service data.This can promote to provide service data on the diagnosis article, prevents simultaneously by undelegated user capture.In some exemplary embodiments, the diagnosis article can also comprise and prevent that browser software and/or service data are loaded on another computing machine lastingly and/or operationally make the diagnosis article when removing during operating of computing machine engages, and can delete these projects from the storer of computing machine.

In some exemplary embodiments, the computer installation that separates with ATM can utilize the diagnosis article.For example, can comprise device such as notebook, PC, PDA or mobile phone.In such exemplary embodiment, such device can the working service article, so that the visit to service data on it (such as the electronics service manual) to be provided.Can be with mode of discussing in advance or the regulation that security otherwise is set, to guarantee diagnosing article can not used by unauthorized user.In addition, in the exemplary embodiment, when safeguarding that article are installed into when being connected with the computer installation that is not ATM, can be rendered as and can not operate from the indication of safeguarding article (can be used for the controller of ATM and transaction function devices are interacted).

In some exemplary embodiments, machine can be used to export the data that are used to carry out various types of analyses that are associated with machine.For example, these analyses can comprise: be identified in the fault and/or the prediction demand in the future of the operation of mistake in the structural parameters process that machine is set, identification transaction function devices, to be maintained in the one or more transaction function devices in the machine.These analyses can be carried out by the one or more computing machines in machine or by independent computing machine.In the exemplary embodiment, the movable computer computer-readable recording medium comprises at least one the computing machine gather data that operationally makes in the machine and will write on instruction on the movable computer computer-readable recording medium corresponding to the mark of data.In the exemplary embodiment, machine comprises read/write device, such as, the CD read/write driver.In response to comprising, instruct operationally to make at least one computing machine in machine create one or more processing threads with by authorizing the guardian to input to the removable medium of the instruction in the driver.Processing threads is also operationally set up one or more temporary files in one or more storeies.Processing threads is operationally collected the data about configuration feature, device operation or other characteristics of being associated with machine, and they are included in the temporary file at least one data-carrier store of machine.

In the exemplary embodiment, instruction also operationally makes at least one computing machine produce the output indication of output unit (such as on the screen that can be observed by the machine maintenance person) gather data that expression will be by machine.Whenever collecting data, exemplary embodiment operationally make in the machine at least one computing machine by (such as) cryptoguard and/or encrypt protected data, and be used for the mark corresponding to institute's gathered data is write removable medium.After this, temporary file and termination thread are operationally closed in instruction.

In the exemplary embodiment, next removable medium can be moved to independent anacom.Anacom can restore data be analyzed the mistake in the process of configuration parameter, the fault of device operation then from mark, and/or the maintenance in future of a plurality of transaction function devices in analysis and the prediction machine needs.In response to this information, can take suitable corrective action, such as proofreading and correct configuration setting, repair apparatus is to proofread and correct fault and/or to carry out maintenance measure, with the potential function of avoiding based on forecast analysis occurring.

Should be appreciated that above-mentioned purpose and example only are exemplary, and embodiments of the invention need not to satisfy all or above-mentioned purpose arbitrarily, and need not to comprise above-mentioned all or illustrative properties arbitrarily.Within the scope of the claims, those skilled in the art can relate to other aspect and embodiment based on the teaching that provides herein.

Description of drawings

Fig. 1 is the outer isometric view as the exemplary embodiment of the automated banking machine of ATM.

Fig. 2 is the horizontal frontal plane figure of the ATM shown in Fig. 1.

Fig. 3 is the transparent side view that diagram shows some internal features of ATM.

Fig. 4 is the synoptic diagram of the software configuration of expression exemplary embodiment.

Fig. 5 shows the front elevation that is moved with the supporting plate part (fascia portion) of the first of the last shell (upper housing) that enters machine.

Fig. 6 shows the partially transparent side view of the air of the air cooling opening that flows through machine.

Fig. 7 shows the isometric view of the diaphragm structure (baffle structure) that is used for exemplary embodiment.

Fig. 8 shows the isometric view of the supporting plate part in closing on the operable position of dividing plate.

Fig. 9 shows the transparent back isometric view that fan blower (blower), pore (air opening) and air in the shell of exemplary embodiment moves pipe (air moving duct).

Figure 10 is the isometric view that the ATM shown in Fig. 1 has been removed the assembly of upper housing portion, and it shows the conclude the business various aspects of illuminator in zone of being used to of being supported on the case of shell part (chest portion).

Figure 11 is that illuminator and the part that diagram shows the zone that is used to conclude the business analysed and observe moving so that the diagrammatic side view of the shell that enters that is provided for safeguarding of expression mounting plate part.

Figure 12 and Figure 13 show the synoptic diagram that can be used for by the exemplary embodiment of using the logic of diagnosing article to come machine maintenance.

Figure 14 is the illumination and the anti-synoptic diagram of cheating sensing device of the card reader slot (card reader slot) of restriction exemplary embodiment.

Figure 15 is the schematic side view of the unauthorized reader device that can be operatively connected of the shell with anti-deception sensor.

Figure 16 is the synoptic diagram of exemplary embodiment that is used for detecting at the run duration of ATM the appearance of the unauthorized reader device that approaches card reader.

Figure 17 is the synoptic diagram of the software architecture of expression exemplary embodiment.

Figure 18 is the synoptic diagram of the software architecture of expression exemplary embodiment.

Figure 19 shows the canonical system status screen of diagnosis of application program.

Figure 20 shows the typical module status screen of the diagnosis of application program that comprises communication icon.

Figure 21 shows the canonical system status screen of the diagnosis of application program that comprises question icon.

Figure 22 shows the typical module status screen of the diagnosis of application program that comprises unknown question icon and suggestion recovery measure.

Figure 23 shows typical diagnostic application program text screen.

Figure 24 shows the typical project that can show in browser.

Figure 25 is the synoptic diagram of software architecture of the exemplary implementation of expression diagnostic tool bag.

Figure 26 is the synoptic diagram of the ATM that enables of the exemplary WOSA/XFS of expression.

Figure 27 is the synoptic diagram of the ATM that enables of the exemplary J/XFS of expression.

Figure 28 is the synoptic diagram of the exemplary embodiment of the ATM that enables of expression XFS.

Figure 29 is the synoptic diagram that expression comprises the exemplary embodiment of exemplary card readers TEC and the interactional end application of exemplary ODS assembly.

Figure 30 is the synoptic diagram of the exemplary embodiment of expression diagnosis of application program.

Figure 31 and Figure 32 show the exemplary embodiment of the display device output of passing through ATM that is produced by diagnosis of application program.

Figure 33 shows the exemplary embodiment of the ATM that comprises the security manager application program.

Figure 34 is a synoptic diagram of representing wherein to have the ATM system of the data that are associated with automated banking machine of collecting and analyzing by the guardian.

Figure 35 is by the synoptic diagram of automated banking machine in response to the performed exemplary logic flow of removable diagnosis article, and removable diagnosis article operationally make machine gather data and will be corresponding to the marker stores of data on article.

Figure 36 is by the synoptic diagram of the performed exemplary logic flow of anacom in the process of institute's gathered data in analyzing automated banking machine.

Embodiment

With reference now to accompanying drawing,,, wherein shows the exemplary embodiment of the automated banking machine of representing with label 10 particularly with reference to figure 1.In the exemplary embodiment, automated banking machine 10 is drive-in ATM (drive up ATM), yet characteristic described herein and desired claim is not limited to such ATM.Exemplary ATM comprises shell 12.Shell 12 comprises shell zone 14 and the safety box part 16 in the lower part of shell.Control use to case part 16 by chamber door 18, when not so that described mode is locked by the authorized person after a while, chamber door can provide the opening to the use of the inside in case zone.

Exemplary ATM 10 also comprises the first supporting plate part 20 and the second supporting plate part 22.As described later, each case part is installed movably with respect to shell, and in the exemplary embodiment, shell helps safeguarding.

ATM comprises the user interface that common usefulness 24 is represented.Exemplary user interfaces comprises input media, such as the card reader 26 (as shown in Figure 3) that is operably connected with card reader slot 28 (extending in second supporting plate part).Other input medias of exemplary user interfaces 24 comprise function key 30 and keyboard 32.Exemplary ATM10 also comprises camera 34, and it can be with the input media that acts on biometric attribute etc.Exemplary user interfaces 24 also comprises the output unit such as display 36.When the opening 38 in the machine and the second supporting plate part 22 can be operatively connected, can come observation display 36 by the operator of machine.In addition, the output unit in exemplary user interfaces comprises loudspeaker 40.Earphone jack 42 is also as output device.Earphone jack 42 can be connected to the earphone that the user provided visually impaired, being that the user provides voice guidance in the process of operating machines.Example machine also comprises receipt printer 44 (receipt printer) (see figure 3), and it operationally provides the receipt of performed transaction for the user of machine.Send groove 46 and come to provide receipts of transactions by passing receipt that second supporting plate partly extends for the user.The 5th, 729, in No. 379 United States Patent (USP)s and the 5th, 850, No. 075 United States Patent (USP) the exemplary receipt printer that can be used for some embodiment has been shown, the full content of above-mentioned patent is hereby expressly incorporated by reference.Should be appreciated that these input and output devices of user interface 24 are exemplary, and in other embodiments, can use other or different input and output devices.

In the exemplary embodiment, have the deposit envelope above the second supporting plate part 22 opening 48 is provided.Can provide opening 48 to provide the deposit envelope from the deposit envelope to the user that can deposit at machine.The first supporting plate part 20 also comprises supporting plate lock 50.Supporting plate lock 50 is operably connected with the first supporting plate part 20 and has limited the use of authorized person to the first in the last shell zone of supporting plate back.In the exemplary embodiment, supporting plate lock 50 comprises the key type lock.Yet, in other embodiments, can use the latch mechanism (locking mechanism) of other types.The latch mechanism of these other types can comprise the machinery and the electronic lock of (for example) other types, and they are in response to project, input, signal, condition, action or its combination or a plurality of and open.

Exemplary ATM10 also comprise send (delivery) zone 52.Delivery zone 52 be arranged in case part 16 and be connected at the currency dispenser arrangement 54 shown in Fig. 3 diagram.Delivery zone 52 is the transaction zones on the machine, and wherein, the currency ticket is delivered to the user.In the exemplary embodiment, delivery zone 52 is arranged in the depressed area (recessedpocket) 56 of machine casing and extends in the depressed area.

ATM10 also comprise the deposit honour the zone 58 (deposit acceptance area).It is can be with the zone that is placed on such as the deposit envelope for the treatment of to be deposited by the user in the machine by it that deposit is honoured zone 58.Deposit is honoured zone 58 and is operably connected with the deposit receiving trap of the case part 16 that is arranged in ATM.The 4th, 884, in No. 769 United States Patent (USP)s and the 4th, 597, No. 330 United States Patent (USP)s the exemplary types of depositing receiving trap has been shown, the full content of above-mentioned patent is hereby expressly incorporated by reference.

In the exemplary embodiment, deposit is honoured zone 58 and is served as the transaction zone of machine, and is placed in the depressed area 60.Should be appreciated that,, can comprise other or dissimilar transaction function devices at the included automated banking machine of the present invention with in installing though the exemplary embodiment of ATM10 comprises envelope deposit receiving trap and currency ticket dispenser arrangement.For example, these devices can comprise: check (check) and/or money order (money order) receiving trap, cash receiving trap, bill (ticket) receiving trap, banknote (stamp) receiving trap, card dispensing device, money order dispensing device and the other types device of operationally carrying out trading function.

In the exemplary embodiment shown in Fig. 1, ATM10 comprises some lighting devices, and it is used for illumination transaction zone, and wherein some will go through after a while.The first supporting plate part 20 comprises illumination panel 62, is used to the deposit envelope to provide opening 48 illuminations.The second supporting plate part 22 comprises illumination panel 64, is used to receipt to send the area illumination of groove 46 and card reader slot 28.The illuminated shell 66 that will go through after a while in addition, limits card reader slot 28.Equally, in the exemplary embodiment, illuminating window 68 is arranged in the depressed area 56 of delivery zone 52.Illuminating window 70 is arranged in the depressed area 60 that deposit is honoured zone 58.Should be appreciated that these structures and characteristic are exemplary, and in other embodiments, can use other structure and characteristic.

Shown in the diagram among Fig. 3, ATM10 comprises one or more inner computers.These inner computers comprise one or more processors.These processors can be operably connected with one or more data-carrier stores.In some exemplary embodiments, processor can be positioned on some devices of ATM, so that control its running respectively.The 6th, 264, the example such as multiple-stage treatment device system has been shown in No. 101 United States Patent (USP)s and the 6th, 131, No. 809 United States Patent (USP)s, its full content is hereby expressly incorporated by reference.

For simplicity, description is had the exemplary embodiment of single controller, this controller is controlled at the operation of the device in the machine.Yet, should be appreciated that, this reference should be construed to the multi-controller and the multicomputer system that comprise the operation that goes for controlling particular machine.In Fig. 3, come the graphic representation controller with 72.Equally, shown in diagram, controller 72 is operably connected with one or more data-carrier stores 78.In the exemplary embodiment, such data-carrier store 78 operationally stored program instruction, be worth and be used for other information of machine operation.Though diagram shows the controller in the shell zone 14 72 on ATM10, should be appreciated that in optional embodiment, controller can be positioned at the various piece of automated banking machine.

In order to conclude the business to carrying out, exemplary ATM10 communicates by letter with remote computer.Remote computer operationally exchanges messages with machine and authorizes and write down the various transaction of generation.In Fig. 3, represent by communicating by letter of network 76 with bank 78 that with machine bank has at least one computing machine that operationally exchanges messages by network 76 and ATM.For example, bank 78 can authorize so that the user can extract the one or more message of $200 from their account from request.Whether the remote computation machine operation at bank 78 places returns one or more message to machine through mandate and by the network 76 of authorizing this transaction with definite such drawing.After ATM carried out transaction, ATM concluded the business one or more expressions by network 76 that the message of successful execution sends to bank 78 usually.Certainly, these message all only are exemplary.

Should be appreciated that in certain embodiments, ATM can communicate by letter with other entities by diverse network.For example, as the graphic representation among Fig. 3, ATM will with communicate by the operated computing machine of maintenance provider 80.Such communication can be undertaken by network 76.These maintenance provider can be to wait to be apprised of the status condition of ATM or the entity of fault, also can be the entities of waiting to be apprised of corrective action.The example of a system that is used to realize this is the 5th, 984, has disclosedly in No. 178 United States Patent (USP)s, and its full content is hereby expressly incorporated by reference.Can receive other third parties from the notice of exemplary ATM comprises and is responsible for sending currency the entity of machine to guarantee that money supply can be not depleted to.Other entities can be responsible for removing the deposit item from machine.The optional entity that can be apprised of the action on the machine can comprise the entity of holding about consumer's dealing data, and it provides and will present to consumer's the message corresponding to dealing message.According to the performance of the machine among the various embodiment and pending type of transaction, various types of message are offered remote system and entity by machine.

Fig. 4 diagram shows the example software framework that can operate in the controller 72 of machine 10.The example software framework comprises the operating system such as Microsoft  Windows, IBM OS/S  or Linux.The example software framework also comprises ATM application program 82.Exemplary application 82 comprises the instruction of the operation that is used for automated banking machine, and can comprise the Agilis that (for example) can buy from Diebold ^TMThe 91x application program wherein combines the software application that is used for operation A TM and it can also be different suppliers' application program in addition.Another example of software application that can be used for some embodiment is the 6th, 289, has disclosedly in No. 320 United States Patent (USP)s, and its full content is hereby expressly incorporated by reference.

In an exemplary embodiment, the intermediate equipment software layer with 84 graphic representations moves in controller 72.In the exemplary embodiment, intermediate equipment software layer 84 is used to compensate the difference between various types of automated banking machines and wherein employed transaction function devices.The use of intermediate equipment software layer 84 makes same software application more promptly to use on various types of ATM hardware.In the exemplary embodiment, intermediate equipment software layer 84 can be the Involve that buys from Nexus Software (assignee of the present invention's wholly-owned subsidiary) ^Software.

The example software framework also comprises diagnostic horizon 86.Diagnostic horizon 86 moves as described later, can use and carry out the various diagnostic functions of the device in the ATM.In the exemplary embodiment, diagnostic horizon 86 moves with the browser with 88 graphic representations.

The example software framework can also comprise the XFS layer with 90 graphic representations, below will describe the XFS layer more in detail.XFS layer 90 is represented the standard interface of the software layer on the XFS layer, and this standard interface makes combine with the dissimilar ATM hardware exploitation of software of application be more prone to.Certainly, this software architecture is exemplary, can use other framework in other embodiments.

The example that can support to stride the XFS of supplier's framework in the exemplary embodiment comprises the Agilis that can get from Diebold incorporated company commerce ^TMThe 91x application program.Figure 28 shows the synoptic diagram that the exemplary embodiment of supplier ATM framework 1020 is striden in expression.Herein, ATM framework 1020 comprises the computing machine 1022 that can be operatively connected with a plurality of transaction function devices 1042.These transaction function devices can comprise the device that (for example) is following, be operably connected to the hardware unit of ATM such as, note presenter, coin distributor, card reader, printer, keyboard, display device, function key, deposit device (depositor), cash receiver or other.

Computing machine 1022 can comprise software component, and this software component comprises the end application 1024 of the operation that is used to control transaction function devices 1042.Computing machine 1022 can also comprise XFS layer 1028, and this XFS layer corresponds to the interface such as the ATM device of WOSA/XFS manager or J/XFS kernel of being applied to of supporting multi-provider.The current released version of XFS layer comprises XFS3.0.The exemplary embodiment of the assembly of as herein described and the communication of XFS layer can be compatible mutually with XFS3.0 standard or any other XFS standard more early or slower of being developed.

In addition, computing machine 1022 can also comprise device Drive Layer 1030, and the device Drive Layer comprises the multiple arrangement driven unit 1038 with the XFS layer interface.For example, if the XFS layer corresponds to the WOSA/XFS manager, then install driven unit 1038 and correspond to WOSA/XFS maintenance provider interface.If the XFS layer corresponds to the J/XFS kernel, then install driven unit 1038 and correspond to the maintenance of J/XFS device.In the exemplary embodiment of the end application that comprises the J/XFS kernel, can use Sun Microsystems ' Java ^In the 09/193rd, No. 637 U. S. application (its full content is hereby expressly incorporated by reference), disclosed the example that comprises based on the automated transaction machine of the end application of Java.As used herein, the device driver corresponding to WOSA/XFS maintenance provider interface or the maintenance of J/XFS device is known as maintenance provider assembly 1038 or SP assembly.

For each transaction function devices 1042, SP1038 must be installed in the computing machine, operationally enables the operation of controlling transaction function devices 1042 by the order of XFS layer 1028.In one exemplary embodiment, SP1038 is manually from installing by installing the portable physical medium such as disk or CD that manufacturer provided.In another exemplary embodiment, SP operationally downloads from the data storage device of the SP that can be operatively connected with computing machine.In another exemplary embodiment, SP is that computing machine 1022 itself obtains from transaction function devices 1042, and this transaction function devices is used such as Sun Microsystems JINI ^TM, Microsoft Universal Plug and Play ^TM, or the maintain configuration agreement of other plug and play frameworks.

Each SP1038 operationally in response to XFS layer 1028 so that at least one transaction function devices 1042 is carried out function.For example, card reader SP operationally in response to from the Card Reader request of XFS layer 1028 so that its corresponding card reader arrangement from card, physically read information and come return message by the XFS layer.Such as another SP of note presenter SP operationally in response to from the dispense request of XFS layer 1028 so that its corresponding note presenter is distributed the bill of some.

In the exemplary embodiment of this elaboration, end application 1024 is operationally by controlling transaction function devices 1042 with communicating by letter of XFS layer 1028.Yet except having the end application 1024 with the direct communication of XFS layer, exemplary embodiment also comprises ODS layer 1026, operation in the computing machine 1022 of this ODS layer between end application 1024 and XFS layer 1028.The example of ODS layer can comprise previous described Involve ^Software.

In the exemplary embodiment of this elaboration, ODS layer 1026 operationally in response to end application 1024 with by controlling the function of transaction function devices 1042 with XFS layer and device Drive Layer 1028 and 1030 communicate by letter.ODS layer 1026 comprises a plurality of ODS assemblies 1036, and they are usually corresponding to SP1038 and/or transaction function devices 1042.For example.Exemplary embodiment can comprise card reader ODS assembly, and it is corresponding to the card reader SP that is used for card reader.Exemplary embodiment can also comprise note presenter ODS assembly, and it is corresponding to the note presenter SP that is used for note presenter.

When the SP from two or more suppliers communicates by letter with the XFS layer so that the mode of unanimity is next usually, when being installed among the ATM, any one driver can use single ODS assembly.Yet, if the SP of vendor-specific realizes by different way and the communicating by letter of XFS layer that the ODS assembly of vendor-specific can operationally be designed program for the SP of each vendor-specific.Then, the ODS assembly of vendor-specific can be installed in the ODS layer with in response to any supplier SP that is installed among the ATM.The ODS assembly of vendor-specific is operationally communicated by letter in the mode of the specific implementation that is suitable for the vendor-specific driver by the XFS layer.

Though the ODS assembly of each vendor-specific can come to communicate by letter with the XFS layer by different way, then the ODS assembly of all vendor-specific of the device of the particular type that is useful on is shared the external application of common interface with visit such as end application 1024.Thereby, ODS layer 1026 is operationally isolated the inconsistency in the communication between the different SP, and presents and have end application 1024 or any other application program that is used for method for sharing group, characteristic and the incident of communicating by letter with different suppliers' transaction function devices.

The exemplary embodiment of being set forth comprises test processes, unique feature during the SP that operationally is identified in supplier realizes and/or inconsistent, and operationally make the ODS assembly be adapted to comprise by the XFS layer to come suitably and necessary those features of as one man communicating by letter with SP.

Usually, test processes comprises specific supplier's hardware unit and in the configuration of enabling the corresponding SP on the test platform of XFS.Test platform generally comprises has the XFS layer and corresponding to the computer system of the ODS assembly of supplier's device of particular type.For example, if be note presenter, then will be installed to test platform corresponding to the ODS assembly of the SP that is used for the cash distributor with tested specific device.

Test platform also comprises test application.Test application operationally with the ODS component interface, send the operation that supplier's device is controlled in a plurality of orders by the ODS assembly then.The user can monitoring arrangement and test application and/or interact with device and test application, with which function of determining device can maybe cannot suitably work to the ODS assembly.

For example, when the test card reader, test application makes the user give an order to the ODS assembly, so that device carries out Card Reader.Test application is also operationally exported to the user with operation result.If operation seems normal operation, then test application can show the content of the information that reads from card.Then, the user can verify whether content is correct.If operation failure, then the user can assess the error message of generation.In addition, if operation triggers unscheduled event by the XFS layer, then test application reports operationally also what is triggered as the result who operates.

Except the monitor test application program, the user can also monitor actual device, to determine whether operation produces correct function.For example, if install corresponding to note presenter, then test application can comprise by distributing the operation of a certain amount of cash or a certain amount of bill with communicating by letter of cash distributor ODS.For example, by monitoring the cash distributor, the user can determine whether to have distributed the cash of correct number.After the function problem of having discerned between cash ODS assembly and the device, the ODS assembly can compensate the characteristic that is associated with supplier's SP realization through operationally revising.Can also on test platform, test ODS assembly, to open more inconsistent or confirmation ODS assembly operate as normal through revising.In case the ODS assembly is verified, it can be installed among the ATM, this ATM comprises through the supplier's of test device, SP and corresponding XFS layer, so that the function of the suitable control device of end application.

In the exemplary embodiment, end application 1024 can be based on the program design framework of operationally communicating by letter with ODS layer 1026 arbitrarily.In one exemplary embodiment, end application can be based on the application program of Microsoft Windows, comprises one or more executable programs based on Windows.In the exemplary embodiment, the application program based on Windows can comprise a plurality of .Net assemblies and application program.In alternate exemplary embodiment, end application comprises the application program based on browser, has the user interface that comprises webpage.Such webpage can comprise static Web page and/or use for example dynamic webpage that generates of the Active Server page .NET, PHP and CGI.In addition, webpage can comprise HTML, DHTML, XML, Java Script, Active X .NET assembly, java applet or any other SGML, assembly or script.In another exemplary embodiment, end application can be an exercisable java application in Java Virtual Machine (JVM).

In the exemplary embodiment, the ODS layer can be based on any program design framework of operationally communicating by letter with XFS layer 28.For example, if the XFS layer corresponding in the JVM 48 of computing machine 22 operation the J/XFS kernel, then the ODS assembly can be built as exercisable Java Beans in JVM.If the XFS layer is corresponding to the WOSA/XFS manager, then the ODS assembly can be built as a plurality of DLL and/or .Net assemblies based on Windows.If the part of XFS layer and/or end application be promptly based on Windows again based on Java, then the ODS layer can be included in exercisable assembly among the JVM and as the assembly of DLL operation.In other embodiments, ODS layer and end application can be configured to program, module or the storehouse of other types, and they are suitable for operating system framework and XFS layer.

In order to improve the programmer's who develops end application throughput rate, described exemplary embodiment can comprise concludes the business into the integrated of subassembly (TEC) 1034 and end application 1024.TEC is object or the class such as ActiveX .NET object or Java Bean, and its complex operations with one or more transaction function devices 1042 is encapsulated into and improves one's methods, characteristic and incident bag.The TEC object comprises the necessary function of communicating by letter with the ODS layer.In the exemplary embodiment, can make up the whole terminal application program from the TEC object.Though ODS assembly 1036 can have man-to-man relation with corresponding SP1038 and/or transaction function devices 1042 usually, the TEC object combines the function logic group that is used for different device, cause the TEC object usually and the ODS assembly have the relation of one-to-many.

Figure 29 shows exemplary terminal application program 1050.End application comprises card reader TEC1052.Application program 1050 is operationally called the method 1054 of card reader TEC1052, such as enabling card reader, Card Reader, write card, return card and keeping card.Application program 1050 also operationally is provided with the attribute 1056 of card reader TEC1052, such as the timeout value before returning card in card reader.In addition, application program also operationally monitors the one or more incidents 1058 that trigger by card reader TEC.

Exemplary card readers TEC1052 operationally communicates by letter with three different hardware units, comprises card reader arrangement 1060, lead finger showing device (lead through indicatordevice) 1061 and calling device 1062.Exemplary card readers TEC1052 is by coming and these device interfaces with communicating by letter of corresponding ODS assembly (comprising card reader ODS1063, indicator ODS1064 and calling set ODS1065).

By with the communicating by letter of card reader ODS1063, card reader TEC1052 operationally makes card reader arrangement 1060 carry out a plurality of functions, such as starting card reader, Card Reader and card being returned to the consumer.Card reader ODS communicates by letter with card reader arrangement with card-reader driver program device 1067 by XFS layer 1068.When starting card reader, exemplary card readers TEC1052 also operationally activates lead-in wire indicator lamp 1061 automatically, is attracted on the card reader 1060 with the notice with the user.This is mutual via with indicator ODS1064, carries out by communicating by letter with indicator SP1066 with sensor.In addition, when call need be signaled the card that the consumer removes them, exemplary card readers TEC1052 and calling set ODS1065 were mutual, so that sensor and indicator driver 1066 activate calling set device 1062.The exemplary embodiment of TEC is operationally in response to the whole bag of tricks of the TEC that will quote, by with more than one ODS assembly and corresponding intrument communicate by letter with the mutual of composite set logically.

Except making that producing the end application of striding supplier's compatibility (comprises the TEC object, perhaps operationally directly mutual with the ODS layer) become outside the possibility, exemplary embodiment comprises: change a supplier's preexist and the ATM hardware that proprietary terminal control software is operated another supplier.The direct usually and a plurality of special device drive communication of proprietary terminal control software like this, and do not use previous described XFS layer.Therefore, previous proprietary terminal control software only being restricted to moved on assigned supplier's hardware platform.Yet, operationally suitably control another supplier's transaction function devices when exemplary embodiment also operationally makes such proprietary software on being installed to another supplier's ATM platform.This realizes by making proprietary software adapt to the ODS component communication rather than change the special device driver.In case proprietary terminal control software is so changed, software just operationally operates in another supplier's who comprises XFS layer and corresponding SP ATM platform.

As shown in figure 28, except with the interface of XFS layer 1028, the SP1038 of exemplary embodiment can also comprise diagnose interface 1040 or be associated with this diagnose interface.Diagnose interface 1040 can comprise extra bottom hardware control function, and these functions can be used function call rather than use the XFS layer to visit by external application.For example, the bottom function can be visited and be specified motor, sensor and other assemblies in corresponding transaction function devices 1042 terminals.By these bottom functions of using diagnosis of application program 1044 directly visit SP1038, the mechanical and electric function of special-purpose each of device can be tested, analysis and might being corrected.

For example, cash distributor SP can comprise through changing and is used for operating each motor of corresponding cash distributor transaction function devices or the interface of sensor.Being independent of the XFS layer provides the visit of such application programs.In the exemplary embodiment, diagnosis of application program can operationally be designed to visit the diagnose interface of a plurality of different SP.Another exemplary embodiment of diagnosis of application program can also be suitable for using the XFS layer to stop to communicate by letter of one or more devices and XFS.In case device is with respect to XFS assembly offline operation, then diagnosis of application program can make the maintenance personnel directly visit ATM hardware by be used for troubleshooting, maintenance and other maintenance purpose diagnose interfaces of correspondence.

In another exemplary embodiment, the diagnose interface 1040 of SP1038 can comprise identification system, and whether its application program of operationally verifying the bottom function of attempting access means is authorized to do like this.In an exemplary embodiment of identification system, diagnose interface 1040 operationally externally application program be authorized to by before the diagnose interface 1040 access transaction functional devices 1042, detect such as effective hardware unit of dongle and being operatively connected of ATM.

In the optional exemplary embodiment of identification system, whether diagnose interface 1040 operationally detects what provide is effective permission sign indicating number.For example, on the removable medium that this permission sign indicating number can be positioned at operationally with ATM is connected, any other portable medium that operationally carries out access such as floppy disk, CD, magnetic stripe card, smart card or diagnose interface by machine.Permission sign indicating number can also be associated with the application program of appointment, such as the diagnosis of application program 1044 of the diagnose interface that is designed to visit SP1038.Before diagnose interface makes that diagnosis of application program can the access transaction functional device, can require to comprise effective permission sign indicating number with communicating by letter of diagnosis of application program.

In another exemplary embodiment of identification system, diagnose interface 1040 can comprise Crypted password or digital certificate, and it can be made the function that is used for determining whether to allow the corresponding transaction function devices of application access by diagnose interface.For example, the diagnose interface of SP can require to communicate by letter with diagnosis of application program and be digitally signed.Then, diagnose interface can use one or more digital certificates and/or differentiate and the digital signature of communicating by letter and being associated with the public keys that diagnose interface can be operatively connected storage.When digital signature was effective, diagnose interface made that operationally diagnosis of application program visits transaction function devices by diagnose interface.When digital signature is confirmed as when invalid, diagnosis of application program is by diagnose interface denied access transaction function devices.

In another exemplary embodiment, diagnosis of application program may be required in and is authorized to before the access transaction functional device, sends effective digital certificate to diagnose interface.Can use the Certificate Authority person's who sends digital certificate credible public keys, make digital certificate effective by diagnose interface.Whether can also assess digital certificate by diagnose interface expired.When digital certificate was expired or invalid, the exemplary embodiment of diagnose interface operationally was designed to message is returned to invokes application, the invalid and denied access transaction function devices of this message table registration word certificate.In another exemplary embodiment, other software and/or hardware encipher and/or identification system can combine with the diagnose interface of SP, visit the user of transaction function devices and/or the validity of application program to select trial by communicating by letter with the diagnose interface of SP.

The exemplary embodiment of being set forth can also comprise terminal management device 1046.Terminal management device 1046 be operationally by with the software application that disposes and manage ATM alternately of ODS layer.

Figure 30 shows another exemplary embodiment of the ATM1500 that comprises XFS layer 1502.Here, the XFS layer can comprise application programming interfaces part 1504 and hardware interface part 1506.ATM can comprise one or more end applications 1508, and such as selectable options ground user-interface application program is provided by the input and output device, it makes the user use ATM to carry out trading function.The user-interface application program can be used previous described TEC assembly.In addition, ATM can comprise previous described ODS layer 1509.As used in this article, one or more end applications, user-interface application program 1508, TEC assembly and/or ODS layer 1509 can be known as the application layer 1510 of ATM.The application layer 1510 of ATM is communicated by letter with the application programming interfaces part 1504 of XFS layer through changing.

In addition, as mentioned above, ATM can comprise device driver layer 1511, and it can comprise previous described XFS compatible apparatus driver such as WOSA/XFS maintenance provider 1513 or the maintenance of J/XFS device.In the exemplary embodiment, SP can comprise the interface with XFS3.0 or other operating suchs, this interface can partly operationally come the control hardware device from the hardware interface of XFS layer in response to the communication of XFS layer operation.

In addition, in the exemplary embodiment of this elaboration, device Drive Layer 1511 can comprise unified basis issue (UBR) assembly 1515.Such UBR assembly can provide extra level of abstraction between SP and hardware unit 1518.One or more SP can pass through program design, come by with the communicating by letter rather than come the control hardware device of UBR assembly with the direct communication of one or more hardware units.Thereby the communication between SP and hardware unit can realize by the UBR assembly.In the exemplary embodiment, between each UBR assembly and hardware unit, may there be man-to-man corresponding relation.Yet, should be appreciated that in optional exemplary embodiment, the UBR assembly can provide interface for more than one hardware unit.Equally, in the exemplary embodiment, the UBR assembly can comprise previous described diagnose interface 1040 (Figure 28), and it provides motor, sensor and is independent of the visit of bottom operation of other assemblies of the hardware unit of XFS layer.

As using herein, device Drive Layer 1511 and hardware unit 1518 can be known as the hardware layer 1512 of ATM.The hardware layer 1512 of ATM is communicated by letter with the hardware interface part 1506 of XFS layer through changing.In the exemplary embodiment, application layer 1510 is communicated by letter with the XFS layer by the application programming interfaces part 1504 of calling the XFS layer.In the communication that response application routine interface part 1504 receives, the XFS layer is communicated by letter with hardware layer 1512 by hardware interface part 1506, carries out one or more functions to facilitate hardware unit 1518.

Figure 17 diagram shows another exemplary embodiment of the software architecture that can be used for ATM2110.Herein, the example software framework also comprises at least one end application 2100, and it is communicated by letter with the device 2310-2313 that comprises transaction function devices of ATM by the device layer 2109 that comprises module interface layer or framework 2108.In the exemplary embodiment, end application 2100 can comprise the proprietary terminal control software application program that is used for ATM.Yet as shown in figure 18, in other exemplary embodiments, end application can be corresponding to the end application of having enabled XFS or the application layer 2102 of communicating by letter with transaction function devices by the aforementioned components of XFS layer 2104 and SP2106.In the exemplary embodiment of this elaboration, device Drive Layer 2109 comprises module interface layer or framework 2108 and other associated apparatus driven units 2230,2240,2242,2260,2262 that are associated with ATM hardware unit 2310-2313.For the exemplary embodiment that comprises XFS layer 2104 (Figure 18), the device Drive Layer also comprises SP2106.

In the exemplary embodiment of this elaboration, the module interface layer of the previous described UBR1515 in Fig. 5 or framework 2108 provide between assembly 2106 (Figure 18) and the hardware unit 2310-2313 in maintenance extra level of abstraction are provided.For the non-end application 2100 of enabling XFS (Figure 17), module interface framework 2108 operationally provides extra level of abstraction similarly between proprietary terminal control software application program and hardware unit 2310-2313.

In the exemplary embodiment, module interface framework 2108 can be made of a plurality of component softwares that move in other computing machines in controller 72 or ATM.The example modules interface frame can be included in device server application or the process of moving in the computing machine (being known as device scheduler and manager 2170 herein) of ATM.End application 2100 and/or maintenance provide assembly to communicate by letter with manager 2170 with the device scheduler to pass through module interface API2120 through changing.In the exemplary embodiment, module interface API can be corresponding to one or more DLL or other storehouses, and it comprises and being used for and the device scheduler standard feature of communicating by letter with manager 2170.

One or more among the ATM hardware unit 2310-2313, module interface framework 2108 can comprise corresponding module interface device assembly 2181-2184 such as DLL or other device private libraries.The module interface device assembly can be operationally device scheduler and manager 2170 with and the bottom vendor- specific device driver 2230,2240,2242,2260,2262 that is associated of ATM hardware unit 2310-2313 between the generator particular communication.

For with the operating system of ATM on for the ATM hardware unit of plug and play framework compatibility, device scheduler and manager 2170 can also be used for directly receiving hardware event notice about ATM hardware unit 2313 from the plug and play manager 2280 of operating system.

Described exemplary embodiment can also comprise diagnosis of application program 2140, and it is communicated by letter with the ATM hardware unit by the module interface framework identical with end application 2100 and/or SP2106.

As the situation of front with respect to the described diagnosis of application program 1044 of Figure 28, diagnosis of application program 2140 operationally is used in the hardware unit 2310-2313 that moves among the ATM and carries out various diagnostic functions.In the exemplary embodiment, diagnosis of application program 2140 combines with module interface framework 2108 and operates, with the bottom operation and the diagnostic test of permission transaction function devices, and can combine work, below will carry out more detailed discussion with independent diagnosis object.

As the situation of end application 2100 and/or SP2106, diagnosis of application program 2140 uses module interface API2120 to visit the module interface framework.Module interface API comprises the function group of standard, and it provides the bottom of transaction function devices and upper strata control.Herein, the bottom function of module interface API can be corresponding to before with respect to diagnose interface 1040 that Figure 28 discussed.

One or more functions of end application 2100, SP and/or diagnosis of application program access modules interface API are given module interface scheduler and manager 2170 will expect action or action communication.In response to this communication, module interface scheduler and manager operationally optionally call and hardware unit 2310-2313 associated modules interface module 2181-2184, and they can be required to carry out requested action.Module interface assembly 2181-2184 operationally instructs the action of relevant hardware device 2310-2313 by USB port 2300, serial line interface 2290 or other hardware communications mouths of ATM by the one or more DLLS (DLL) 2230,2240,2242,2260,2262 that are associated with transaction function devices.

Because module interface API2120 uses the function group of standard, end application 2100, SP2106 and/or diagnosis of application program can be written into the action with control hardware device 2310-2313, no matter and last which kind of particular model is attached among the ATM or do not help every type transaction function devices.Similarly, if transaction function devices needs to be produced different transaction function devices after a while, as long as new device is operationally carried out and old device identical functions, then end application 2100, SP2106 and/or diagnosis of application program may not need to make amendment so.In the exemplary embodiment, module interface API2120 provides the function control to transaction function devices of wide region.

Except the upper strata control function that the trading function that makes that transaction function devices can complete is provided, module interface API2120 also provides the bottom control function.These bottom control functions can comprise (for example) output audible tone, open motor, forbid that keyboard or other can be made by diagnosis of application program is used for accurately diagnosis and goes up the bottom operation of the reason of layer operation.

For the interface of presenting to device scheduler and manager 2170, module interface assembly 2181-2184 can be through unified standardization similarly.The use of standard interface helps to create extendible device scheduler and manager 2170, and it can manage a plurality of hardware unit 2310-2313, and need all not carry out program design again when adding new hardware unit 2310-2313.

When adding new transaction function devices, new module interface module 2181-2184 can be added to the module interface framework, so that the communicating by letter of the device driver DLL that device scheduler and manager can provide with new supplier or storehouse (being associated with new equipment).On the other hand, if the device driver that supplier provides is compatible mutually with the module interface assembly in being combined in the module interface framework, then the new module interface module can not need suitably to operate new transaction function devices.

The exemplary embodiment of the module interface framework 2108 of being set forth can be used the callback function 2130 that is associated with end application 2100, SP2106 and/or diagnosis of application program 2140.When transaction function devices postpones to carry out action (, asynchronous event), upper level applications can be designed as periodically carries out poll to determine whether that action or incident have taken place to the state that installs.An example of asynchronous event is when cash is presented to the consumer and reached the fixed cycle, when the fixed cycle expires, if cash is not taken away by the consumer, then regains cash.Determine that common method that whether cash has been extracted is to repeat poll in the cycle presenting.In order to eliminate and the poor efficiency of polling set-up periodically, the exemplary embodiment of end application, SP or diagnosis of application program can provide callback function for device scheduler and manager, is called when having finished in the deletion action of hardware unit.

For example, SP can be by using module interface API, the callback function of coming the registration of operative installations scheduler and manager to be associated with cash withdrawal.When cash is extracted after a while, to give notice to callback function from the device scheduler handler, deletion is by the needs of SP polling status, to determine whether cash still is provided for the client.Similar with the callback function of end application, maintenance provider or diagnosis of application program can be registered to device scheduler and manager, are used to receive the notice of the incident of being initiated by transaction function devices.Such incident can be corresponding to unsolicited status message.For example, when card reader arrangement detects the insertion card, device can produce the unsolicited status message of being communicated by letter with end application, SP or diagnosis of application program by device scheduler and the callback function that manager is deleted and use is registered, thereby receives such message.

Used module interface API2120, end application, SP and/or diagnosis of application program will be expected unsolicited event registration auto levelizer scheduler and manager 2170 in initialization procedure.Equally, when end application, SP and/or diagnosis of application program are abandoned control to the hardware unit 2310-2313 that is used to carry out asynchronous event, with event registration auto levelizer scheduler and manager.When device scheduler and manager 2170 experience registered events subsequently, mutual by with module interface device assembly 2181-2184, device scheduler and manager 2170 pass to correct callback function according to the direction that is provided with the notice of incident when registered events.

As the graphic representation of Fig. 4, controller 72 is operably connected with at least one communication bus 92.In some exemplary embodiments, communication bus 92 can be the bus architecture of USB (universal serial bus) (USB) or other standards or nonstandard type.Diagram shows the communication bus 92 that can be operatively connected with transaction function devices 94.Transaction function devices 94 is included in the device that is used to carry out transaction among the ATM.These can comprise (for example) currency dispenser arrangement 54, card reader 26, receipt printer 44, keyboard 32 and many in machine operation and by controller 72 controls to carry out other devices of transaction.In the exemplary embodiment, one in the transaction function devices 94 that can be operatively connected with controller is the diagnosis article reading device 96 that will go through after a while, and it operationally reads the diagnosis article that the usefulness 98 that is used for machine maintenance is come graphic representation.As elaboration after a while, in the exemplary embodiment, diagnosis article 98 comprise the CD that can be read by reader 96, and usually and the uncorrelated computer installation 100 of operation of ATM10.

In the exemplary embodiment of ATM10, first supporting plate (fascia) part 20 and the second supporting plate part, 22 independent being installed to movably on the ATM shell 12.This is to finish by the hinge that use is connected to supporting plate part 20.The opening of supporting plate on the first supporting plate part 20 lock 50 makes the supporting plate part 20 of winning can move to as shown in Figure 5 open position.In the open position of the first supporting plate part 20, make the user who authorizes to enter the first 102 in the shell zone 14.In the exemplary embodiment, in first 102, placed case lock input media 104.In this embodiment, case lock input media 104 comprises: manual combination lock dial (of a telephone); The electronic lock dial (of a telephone); Or other suitable input medias, can provide number or other release input or article by these input medias.In this exemplary embodiment, importing correct number can make chamber door 18 move to open position around hinge 106 rotations by making door.In the exemplary embodiment, in case import correct number, by the securing rod (locking lever) 108 that operation and bolt-lock (boltwork) can be operatively connected, chamber door 18 will be opened.The bolt-lock that does not clearly illustrate can be tradition or non-traditional type, and it is used for making before correct number is transfused to chamber door 18 to remain on blocked position.When importing correct number, securing rod just makes bolt-lock move so that can open chamber door 18.After activity in carrying out case part 16 and chamber door 18 turned back to off-position, bolt-lock also made chamber door 18 keep locking.Certainly, in other embodiments, can use the machinery or the electronic lock mechanisms of other types.In the exemplary embodiment, but case lock input media 104 supportives ground be connected with the horizontally extending wall 110 of cutting apart usually, this is cut apart wall case part 16 and last shell regional 14 is separated.Certainly, this shell mechanism is exemplary, in other embodiments, can use additive method.

Need the authorized maintenance merchant who visits the item, assembly or the device that are arranged in case part 16 among the ATM to move the first supporting plate part 20 then and to do like this, become and to visit so that go up the first 102 in shell zone 14 by opening supporting plate lock 50.After this, if correctly be chamber door 18 releases, then authorized maintenance merchant can visit and operation panel lock input media 104 receives one or more inputs.Then, can come mobile chamber door 18, can visit item, device or the assembly in case part 16 so that safeguard the merchant with respect to shell or around its hinge 106.These actions for example can comprise, add or remove cash, remove such as the deposit item of envelope or check or maintenance and be used to make machine can receive the mechanism or the electric device of deposit or distribution cash.When the service action finished in case part 16, chamber door 18 is closed and securing rod 108 is moved, make chamber door 18 be maintained in its closed position so that guarantee bolt-lock.Certainly, this structure and maintaining method are exemplary, in other embodiments, can use additive method.

In the exemplary embodiment, the second supporting plate part 22 also can move with respect to the shell of machine.In the exemplary embodiment, the second supporting plate part 22 can with Fig. 3 in the mode that produces dish (rollout tray) 112 support and connection shown in the diagram move.Produce the assembly and the second supporting plate part 22 that dish operationally supports user interface thereon.Producing dish 112 makes the second supporting plate part 22 outwards move with respect to the ATM shell, thereby expose the assembly and the transaction function devices that are supported on dish, and provide in last shell zone 14 and be positioned at the visit of the second supporting plate part 22 second portion 114 afterwards.Accordingly, it should be understood that when the second supporting plate part 22 outside when mobile, producing the outside that assembly on the dish 112 is positioned at machine casing, with maintenance, adjusting and/or the replacing that helps these assemblies.When the second supporting plate part 22 is placed outwards and away from shell, remaining as produce other assemblies that dish 112 is arranged in machine casing pass through that extension becomes can be at the second portion 114 in last shell zone 14.

In the exemplary embodiment, producing dish 112 operationally is connected with releasable locking device.Locking device operationally remains on retrieving position with dish usually, so that the second supporting plate part 22 remains on the operable position adjacent with last shell zone 14 shown in Fig. 1,2 and 3.This releasable locking device can comprise the lockType device of one or more forms.In the exemplary embodiment, releasably locking mechanism can discharge by brake activation device 116, and authorized user can be visited this detent in the first 102 in last shell zone 14.Thereby the mandate of machine safeguards that the merchant can outwards move the second supporting plate part 22, to safeguard in previous described mode by first access portion 102.Then, can shown in the phantom view among Figure 11, outwards move, to help at the assembly of safeguarding that produces on the dish 112 by brake activation device 116, the second supporting plate parts 22.These assemblies comprise (for example) printer or card reader.Through after so safeguarding, the second supporting plate part 22 can move to shell, closes the second portion 114 in shell region territory 14 with the pass.In the exemplary embodiment, such moving makes that producing dish 112 can be lockable and remain on the position that retracts, and need not further brake activation device 116.Yet in other embodiments, the locking device of other types can be used to guarantee to produce dish 112 at retrieving position.Should be appreciated that this method is exemplary, in other embodiments, can use additive method.

Preferably as shown in figure 10, wherein, the assembly that is supported in the shell zone 14 is not shown, delivery zone 52 and deposit are honoured zone 58 and chamber door 18 support and connection.Similarly, when chamber door 18 was opened, delivery zone 52 and deposit were honoured zone 58 and will be moved with respect to the shell of machine.Shown exemplary embodiment is by being helped machine is safeguarded for the zone of concluding the business provides illumination by light source, this light source with produce dish 112 support and connection ground and arrange.Preferably as shown in Figure 6, these light sources 118 can move with producing dish 112, and are radiated at the operating position of the second supporting plate part 22 and chamber door 18 usually along downward direction.Light source is aimed at hole 120 and 122 usually, and the top that centers on the lid 124 of depressed area is usually run through in these holes.As shown in Figure 10, hole 120 is in vertical alignment with window 68 usually, and hole 122 is usually in alignment with window 70.In the exemplary embodiment, hole 120 and 122 each all have the translucent or transparent port lid that is placed in one, to minimize dust or other pollutants enter the risk of covering 124 inside.

Can understand that from Fig. 6 and Figure 11 when closing chamber door 18 and the second supporting plate part 22 moved to operable position, light source 118 is placed with the relation of aiming at hole 120 and 122 usually.Thereby the illumination of lighting device operationally makes transmittance cross each hole 120,122, and illuminates the transaction zone in corresponding depressed area.

In the operating process of exemplary embodiment, controller 72 execution of program instructions are to begin the illumination to each transaction zone at the appropriate time of carrying out trading time period.For example, in the exemplary embodiment, if the user carries out cash withdrawal transaction, then when sending cash therein and will be taken away by the user, controller 72 can begin delivery zone 52 is thrown light on.Such illumination cause the user to the notice of the needs of the cash of taking them away and point out to the user that cash has been ready to can be removed.In the exemplary embodiment, controller 72 is through program design, so that when the user takes their cash away, machine can move to next transaction step.Sense cash removed after, controller 72 operationally stops the illumination to delivery zone 52.

Equally, in the exemplary embodiment, if the user of machine indicates them to want to carry out credit transaction, then controller 72 can make machine operation begin the illumination deposit and honour zone 58.User's notice attracted to and focuses on the place that they must insert the deposit envelope, so that it is accepted in the machine.In the exemplary embodiment, controller 72 can also be illumination panel 62 illuminations, provides opening 48 with illumination deposit envelope, and making the user also notice can provide the position of deposit envelope.In the exemplary embodiment, expression deposit envelope sensed in machine after, controller 72 operationally stops the illumination by window 70 and/or illumination panel 62.

In optional embodiment, can adopt additive method.This can comprise that (for example) causes the attention of consumer to the particular transaction zone by the character that changes the illumination in causing the depressed area that the user notes.For example, the color that this can be by changing light intensity, flash of light, change light or make other and can cause that the user realizes the action of the attention in suitable transaction zone.Alternatively or in addition, acoustic emitter, vibration, protrudent pin or other indicators can be set for user visually impaired, so that the suitable transaction zone that causes user's attention for their indication.Certainly, these methods are exemplary, in other embodiments, can use additive method.

Be appreciated that exemplary embodiment makes one or more light fixture that can relatively move with respect to zone to be thrown light on to be used, and need not extra mobile wire harness or other releasable connectors.In addition, help by in the mode of previous discussion and extend as shown in figure 11 and produce dish 112 and change lighting device 118 in the exemplary position that produces the lighting device 118 that extends on dish 112 the downside.Certainly, should be appreciated that described principle can be applied to can be by included polytype bank machine structure of the claim that provides herein and configuration.

As previous discussion, the exemplary embodiment of ATM10 is also operationally carved the attention that causes user's reading card tank 28 in due course.ATM10 also comprises some characteristics, is used to minimize people's unauthorized of wanting undelegated reader device is installed and intercepts the threat that blocks data on machine.As shown in figure 14, exemplary draw-in groove 28 extends through usually and centers on the draw-in groove shells 66 that relation is extended for 28 one-tenth with draw-in groove.Should be appreciated that, though the shell 66 general boundary lines that constitute whole draw-in groove 28, in other embodiments, because may be suitable for detecting undelegated reader device, so can use principle described herein by one or more sides only for fabrication groove 28.In addition, should be appreciated that, though describe exemplary embodiment in conjunction with clamping being received the card reader in the machine, but described principle can be applied to clamping not received the various types of card reader in the machine, such as reader, under the situation of reader, the user extracts card, inserts card and manually take out card from groove by groove, or other Card Reader mechanisms.

In the exemplary embodiment, shell 66 comprises a plurality of radiant launching apparatuss 126.In the exemplary embodiment, radiant launching apparatus 126 emissions can be by the visible radiation of user's perception of machine.Yet in other embodiments, radiant launching apparatus 126 can comprise the device of the invisible radiation of emission such as infrared radiation, but such device still can be used in the appearance of perception near the undelegated reader device of draw-in groove 28.In the exemplary embodiment, controller 72 operationally the appropriate time in the trading order process come lighting radiation emitter 126.This can comprise (for example) moment of the trading time period when pointing out the user that their card is taken away when the prompting user is input to their card in the machine or alternatively from draw-in groove 28.In various embodiments, controller 72 can provide the brightness of the reliable illumination of radiant launching apparatus 126 or modifier to be suitable for causing the attention of user to draw-in groove 28 through program design.

In the exemplary embodiment, comprise one or more radiation-responsive apparatus 128 in the draw-in groove shell 66.Radiation-responsive apparatus 128 is arranged to detection in the change from 126 radiation reflected of radiant launching apparatus.Radiation-responsive apparatus 128 operationally is connected with controller 72.Whether controller 72 operationally will compare with the corresponding one or more values of amplitude and one or more storing value of the reflected radiation of being responded to by one or more radiation-responsive apparatus 128, be that the undelegated reader device of possible has been installed on the supporting plate of machine with the result who determines this comparison.In certain embodiments, controller 72 can operationally be carried out the fuzzy logic program design, is used for determining whether the character in the change of reflected radiation is unauthorized device to be installed and whether should to have notified suitable personnel.

Figure 15 shows the side view of shell 66.Unauthorized reader device 130 is depicted as and 66 outside connections of shell.Unauthorized reader device 130 comprises the groove of aiming at card reader slot 28 usually 132.Device 130 comprises that also graphic representation is 134 sensor, and it is reverse that this sensor is operationally responded to the coding magnetic flux of the data on the magnetic stripe that is illustrated in credit card or fiscard.Should understand, when card is sent into or is sent card reader slot 28, the arrangement of type shown in Figure 15 make sensor 134 with the card adjacent suitable aligning of magnetic stripe in can read the card data.This unauthorized reading device 130 can be connected with the device that other can intercept the card data via RF or by unnoticed distribution.In some cases, the offender may also attempt to observe the user PIN number corresponding to the input of card data, with the account of the calling party of can having the right.

Can understand from Figure 15, the installation of unauthorized reader device 130 has changed from emitter 126 and has reflexed to the amount of the radiation of sensor 128.According to the characteristic and the structure of device, the amount of reflected radiation can increase or reduce.Yet, can detected change often appear on the amplitude of the radiation of being responded between current transaction and the previous transaction (it was carried out before unauthorized reader device 130 is mounted).

Figure 16 shows the simplification logical flow chart that is detected the installation of unauthorized reader device by controller being used to of carrying out.Should be appreciated that this logical transaction is a part of carrying out the whole operation of the machine of concluding the business.In this exemplary logic flow chart, machine is concluded the business to carry out Card Reader with the normal mode operation, and just carries out the step that a part presented as this logic in addition when Card Reader.From beginning step 136, the controller in machine is (step 138) in the reader of contactless card in machine operationally.Generally, in these cases, when the user inserts their card and make card suck in the machine, controller will be operated radiant launching apparatus 126.In this exemplary embodiment, controller ongoing operation radiant launching apparatus, and induction is by one or more radiation levels of one or more sensor 128 inductions.This carries out in step 140.

In step 142, next controller operationally compares corresponding to signal and one or more value of the radiation level of being responded to.This relatively can carry out in many ways, and in certain embodiments, can use fuzzy logic avoid because acceptable terms (such as, at a part of trading time period, the user with its finger near draw-in groove 28) and the mistake indication that causes.For example, under the situation of user's finger, computing machine can be based on character, amplitude and the change of the trading time period in the sensing radiation, determines whether undelegated fetch equipment is being installed together with the weight of proper procedure design.Certainly, can make in the scope of the notion of being discussed herein and in all sorts of ways.Yet, based on the one or more comparisons in step 142, controller operationally determines in step 144 whether value and the difference between the storing value responded to from step 140 are poor (hint have been installed undelegated card-reading apparatus) that surpasses one or more threshold values.

If more ecbatic has not surpassed threshold value, then ATM transaction function devices normally operation shown in step 146.In addition, in the exemplary embodiment, controller can be operated to regulate the storing value as the function of more recent reading.This can be used for dust or the luminance loss of emitter or the influence of other factors of adequate compensation on supporting plate.This has represented in step 148.As shown in step 150, controller function ATM carries out transaction step in due form.

If in step 144, respond to and the value of being stored between difference surpass threshold value, then this has just installed undelegated reading device after just being illustrated in last transaction.In the exemplary embodiment, when this happens, controller operationally shows the warning screen to the user as shown in step 152.This warning screen advises that operationally the user has been provided with undelegated object near card reader slot.For example, this can warn the user that problem is taking place.Alternatively, if the user harmlessly is provided with some objects because of carelessness near card reader slot, then the user can fetch it.In addition or alternatively, can also carry out other logic steps, whether indicate them just can see that illuminated radiation transmissing device and prompting user provides input to indicate whether to see these near draw-in groove such as the prompting user.In addition or alternatively, lighting device in shell 66 can operationally make emitter based on the input that is provided, and the output user can represent that they can see that the word that maybe can not see or other symbols are as the prompting from the output unit of machine.This can be so that machine can determine whether to have installed the unauthorized fetch equipment or whether the state responded to is because other factors.It can also make the user notice the existence of fetch equipment and remove it.Certainly, can take the whole bag of tricks according to the program design of machine.

If detected unwarranted reading device, controller in the exemplary embodiment is execution in step 154 also, and in step 154, status message is sent to suitable maintenance provider or other entities are pointed out suspicious problem.In step 156, controller is also operated the data with record expression special deal (wherein, suspecting stealing of the card data that had the card holder).In addition or alternatively, the purpose that unauthorized uses whether occurs, message can be sent to bank or other mechanisms and warn them to note user's card account's activity for detecting.In addition or alternatively, some embodiment can be included in the suspicious card reader of stealing under the situation user's card change, interpolation or write data.These change data can be tracked or to be used to guarantee after this only to have the card of revising data available.In addition or alternatively, in certain embodiments, revise that card can horizontal relationship moves, irregular move or processed to reduce the threat of intercepting modification data when the output card from machine.Certainly, these methods are examples of many methods that can adopt.

In the exemplary embodiment, even ATM is operationally suspecting execution transaction under the situation that the unauthorized card-reading apparatus has been installed.This has represented in step 158.Yet, in other embodiments, can take additive method, carry out transaction such as refusal.Can take other steps, remove to sign and issue a neocaine such as card of catching the user and suggestion user.This method can be used to minimize when card and is prompted to use the card data to carry out the threat of unauthorised transactions when invalid.Certainly, can take additive method according to the program design of machine and the needs of system operator.

The exemplary embodiment of ATM10 is to be configured to the machine that the open air is used and operated usually.Like this, it can stand temperature extremes.Yet, the assembly of ATM, such as controller, cash distributor, display and other objects, if can be to responsive to temperature and the temperature in the machine casing Tai Re or too cold that becomes, they may begin to break down.

In the exemplary embodiment, display 36 comprises high illumination flat display.Such display of some types produces sizable heat, if these heats are not suitably dissipated, then may cause the assembly of high-temperature and damage machine.In the exemplary embodiment, by air-flow cooling of passing machine casing and the threat that reduces this infringement especially in the close zone of display 36 by the air-flow that enclosure is provided are provided.

As shown in Figure 6, the exemplary embodiment of ATM10 comprises air cooling opening 160.In the exemplary embodiment, air cooling opening 160 extension between the baffle arrangement 164 of the crown wall 162 of the second supporting plate part 22 and the shell that is fixedly connected to machine.As following describing in further detail, baffle arrangement 164 operationally makes the cooling draught can be by at the shell of the back of display 36 and side periphery and can spread out of from shell by opening 160.Yet exemplary baffle arrangement 164 operationally minimizes such as the threat to the interior zone of shell of the moisture vapour transmission of aqueous water, droplet, snow, condensation or other pollutants.In addition, exemplary baffle arrangement 164 is used for pollutant is directed to the shell of shell, accumulates on baffle plate to avoid it.

Show exemplary baffle arrangement 164 among Fig. 7 in further detail.Exemplary baffle arrangement 164 comprises near the upwardly extending vertical extension wall part 166 of machine casing.As shown in Figure 7, in exemplary baffle arrangement 164, vertically extend wall part 166 and on the substantially flat top surface 168 of shell, extend.Exemplary baffle plate 164 also comprises arcuate surfaces 170.Arcuate surfaces 170 is extended to the front portion of wall part 166 basically.In the operable position that produces dish 112 shown in Fig. 6, arcuate surfaces 170 covers on the display 36 in the mode of substantially similar covering.

In the exemplary embodiment, front portion and the side periphery in arcuate surfaces 170 has edge 172.Edge 172 operationally catch the moisture that may focus on the baffle arrangement 164 and other pollutants and with it towards regional guidance near the baffle arrangement 164 of wall part 166.In addition as shown in Figure 7, arcuate surfaces 170 generally bends to angle, moisture is guided the surface to wall part 166.

Near 166 placements of skin wall part are moisture feeders 174.Moisture feeder 174 is operationally caught the moisture that moves to wall 166 and with other pollutants and in the mode of discussing after a while they is directed to the side of arcuate surfaces and the outside of shell.In the exemplary embodiment of baffle arrangement 164, exist a plurality of usually from arcuate surfaces 170 outward extending a plurality of fin section 176.Fin section 176 is placed forward away from wall part 166 usually, so that avoid interference flow of material excess moisture feeder 174.Should be appreciated that fin section 176 operationally guides and crosses the air-flow of baffle arrangement 164, and the potential cross flow that minimizes the moisture of the arcuate surfaces 170 of passing except the zone of moisture feeder 174.

As shown in Figure 8, when the second supporting plate part 122 was moved to operating position, air cooling opening 160 extended between the crown wall 162 of the second supporting plate part 22 and vertical front of extending wall part 166 usually.This provides enough zones through the opening that prolongs for the inner sustain needed air-flow in the preferred temperature scope that makes shell.In addition, the structure of supporting plate part 22 in operable position and baffle arrangement 164 makes the outside that moisture that moisture feeder 174 will wherein be collected by the bottom section 178 of air cooling opening 160 and pollutant are directed to the ATM shell.This has minimized the chance of collecting water and other pollutants in machine.Should be appreciated that the second supporting plate part 22 and baffle arrangement 164 are symmetrical, thereby exemplary configurations makes pollutant withdraw from from the shell of machine on the side of the first and second supporting plate parts 20,22.

As shown in Figure 9, exemplary embodiment provides air openings 180 to promote air communication to cross machine by the back in case part 16, is used to cool off.Should be appreciated that air openings 180 is attacked in the case part of shell 16 by it so that prevent by due care.Air openings 16 is operably connected to one or more fan blowers 182 by appropriate filters or other devices.Fan blower 182 operationally provides the forced draft of passing shell.In addition, in exemplary embodiment of the present invention, the heating and cooling device can also be arranged on fan blower near, to help keeping the proper temperature in the shell.Such device can comprise that (for example) heat pump, peltier effect (Peltier) device are suitable for cooling off, heating or regulate the device of the gas that flows through shell with other.Can move suitable sensor and other control in the enclosure, so that the assembly in the shell maintains suitable temperature and/or humidity range.

In the exemplary embodiment, pipe 184 is set between case part 16 and last shell zone 14.Pipe 184 makes air flow between case part 16 and last shell zone 14, to help cooling off or to heat assembly in these two parts of shell.Should be appreciated that, maintain suitable state of temperature in order to make display, air must pass from air openings 180 and enter shell zone 14 by managing 184.The negative pressure that is produced by fan blower and last shell zone 14 makes gas stream cross shell zone 14 and cools off opening 160 by air.In this case, will go out through baffle arrangement 164 and at opening 160 at the afterbody of display 36 and the air guiding of side.Alternatively, under suitable situation, can operate fan blower and put upside down air-flow, in this case, can avoid assembly to become too cold so that replenish the thermal capacity that adds of machine internal heater in the heat of machine IT by display 36 generations.Should be appreciated that in certain embodiments, the controller of machine or other controllers can be controlled the direction and the speed of fan blower and heating and cooling device through operation, so that enclosure is maintained suitable temperature range.In the exemplary embodiment, the structure of display, baffle arrangement and second supporting plate partly help cooling (and heating) display and other assemblies, minimize simultaneously pollutant is introduced risk in the machine.

Should be appreciated that from previous discussion baffle arrangement 164 is usually to install with the fixing relation of shell.Thereby, produce dish 112 extension and make the display 36 that on dish 112, supported and other assemblies can extend to the outside of shell and extend away from baffle arrangement 164, safeguard helping.In case carried out such maintenance; producing the dish 112 and second supporting plate part 22 can be retracted; so that display 36 can move with the relation under baffle arrangement 164 once more, and baffle arrangement 164 is to concern that extension provides protection in the middle of between display 64 and the air cooling opening 160.Certainly, should be appreciated that these structures are exemplary, and can use additive method in other embodiments.

In the exemplary embodiment, ATM10 provides the diagnosis performance that strengthens and for safeguarding that the merchant provides the ability with preventive maintenance remedied that is more prone to carry out to machine.In the exemplary embodiment, this is by programming control panel and/or is alternately distributed the controller and the processor that are associated with transaction function devices and realizes, with induction with catch diagnostic data about the operation of various transaction function devices.In the exemplary embodiment, this diagnostic data comprises more than one disabling faulty indication.In certain embodiments and for some transaction function devices, data can (for example) comprise following example: speed, intensity, deviation, vacuum, power, friction force, pressure, sound, vibration, wearing and tearing, cycle, power attenuation, standard change, recover action or other parameters that can significantly be used for detection machine and be contained in the state of transaction function devices wherein.The character of the diagnostic data that can comprise can depend on the program design of particular transaction functional device and ability and machine internal controller.

In the exemplary embodiment, controller operationally handle the expression various transaction function devices state data and with these information stores in one or more data-carrier stores.In certain embodiments, can store data with the protection form.In the exemplary embodiment, the protection form of information is to make the people be not authorized to and do not have suitable diagnosis article can not obtain the use to these data.In some cases, if for the employed kind of protected data can comprise encryption, with such data storage the incident of altering with regard to the storage arrangement of deleted data in or other form protect these data to avoid the unauthorized personnel to use.

In the exemplary embodiment, authorize to safeguard that the merchant can use diagnostic data and help repairing and preventive maintenance to machine by sending diagnosis article (such as before in conjunction with diagnosis article 98 that Fig. 4 mentioned).In the exemplary embodiment, the diagnosis article are computer-readable mediums such as CD, and it operationally engages with diagnosis article reading device 96 such as the CD driver.Certainly, should be appreciated that in other embodiments, the diagnosis article can have other forms and can comprise (for example) portable terminal, such as PDA or mobile phone, perhaps can be portable memories, such as inserting USB storage module or smart card.

In the exemplary embodiment, the diagnosis article operationally are connected with controller make to safeguard discuss the visit that can obtain, and obtain information from the article of the indication of the validity that just received diagnostic data is provided to diagnostic data.In the exemplary embodiment, the diagnosis article comprise the Maintenance Guide data, and it can be exported by output unit or the other-end of ATM, and safeguard that the merchant can come the working service guidance data to be similar to the mode of safeguarding indication, or other information, can be used for carrying out attended operation to ATM.In addition, in the exemplary embodiment, the diagnosis article comprise operationally the result's who explains the diagnostic test that can carry out by the operation of controller or operation diagnostic instruction.

In the exemplary embodiment, the diagnosis article comprise can be used by the controller of machine and can with the interactive instruction of controller.This make to safeguard service data that the merchant can use diagnostic data and come the self diagnosis article, can advise the output token of safeguarding that the merchant carries out some diagnostic test to provide by output unit.Next controller can be operated so that the one or more input medias of user by machine provide the input corresponding to these diagnostic tests.Be included in these diagnostic instructions in the service data of diagnosis article and make controller and transaction function devices reciprocation and produce one or more results.In response to these results, the controller in the machine is operationally to the mark of safeguarding merchant's output ecbatic.In addition in response to these results and in the service data of diagnosis on the article, controller operationally makes can be exported corresponding to the mark of other diagnostic tests that can be performed and maintenance or remedial action (these safeguard commercial city will consider with fixing existing issue or minimize the threat of problem in future).In the exemplary embodiment, be included in the service data of diagnosis in the article can be used to instruct the maintenance behavior of safeguarding the merchant and with the controller reciprocation, and the maintenance merchant who is provided at the machine place is mutual, so that obtain test result and make that the state in the machine can be diagnosed.In addition, in the time can being operatively connected with controller, the exemplary embodiment of safeguarding article makes and can comprise that text, mark that can listen or graphical information can be output, with the service action that helps safeguarding that the merchant carries out at the machine place.

In safeguarding the exemplary embodiment of article, article provide one or more security codes, order, result or other things to controller, all abbreviate security code herein as.Analyze these security codes by the operation of controller, whether be authorized to determine the diagnosis article.In certain embodiments, controller can be operated and ask user's input information, and this information is used for determining whether article are authorized to.Shu Ru user profile for example can comprise like this, is input to the input code or the biometrics input of the input media on the machine.In addition or alternatively, the security code that derives from the diagnosis article can be time, machine or the device of appointment.For example, specify the diagnosis article can have security code, these security codes represent to diagnose article only just exercisable during some time cycle or before or after the appointed day.Controller in ATM is operationally carried out the calendar function that current date is provided.The ATM controller can use the security code of self diagnosis article to produce one or more values, this value and the verification msg that produces in response to the time or date data is compared, so that produce comparative result.Then, the comparative result that controller diagnoses article and/or user to be authorized to based on expression makes diagnostic data or valid data be transfused to, and is used to carry out action.

In certain embodiments, can encrypt the service data that is included in the diagnosis article.Such encryption can comprise various standards or non-standard technology, so that reduce the threat that unauthorized user can use these service datas.In the exemplary embodiment, the controller of ATM is operationally deciphered service data, so that it can be utilized in carrying out the diagnostic action process and make the mark corresponding with it to be output by the output unit on machine or at the output unit of independent end.

In addition, in some exemplary embodiments, the diagnosis article can comprise browser software.Such browser software can be loaded onto in the controller among the ATM, and operationally provides output token as the result who handles service data by browser therein.In certain embodiments, such browser can pass through the instruction that program design comes decipher to embed in service data, and these service datas do not conform to Open Standard and/or be normally covert.The instruction of these embeddings can be by browser handles, to export mark available in the machine maintenance process and to make that the transaction function devices in controller and the machine is mutual, so that carry out service action.Use non-standard like this browser software also to strengthen the security that is associated with diagnosis article and machine.

In addition, in certain embodiments, diagnosis article and/or the data that are stored among the ATM can comprise instruction, preventing after diagnosis article and controller operationally disconnect, and the continuous service of browser software and/or from the reservation of the service data of the diagnosis article in the storer.These instructions can be used for minimizing service data, the browser software of self diagnosis article or be contained in the threat that other instructions wherein move continuously in machine after authorize safeguarding that the merchant disconnects being operatively connected of diagnosis article and controller.

In addition, in certain embodiments, the diagnosis article can be configured to and can be used in combination with the computer installation except automated banking machine.For example, comprise under the Maintenance Guide data conditions that authorized user can utilize the diagnosis article from such as electron gain Maintenance Guide file the calculation element of notebook computer, PDA or mobile phone at the diagnosis article.In this case, be included in originally will be included in machine controller among the ATM and/or the diagnostic instruction in the interactive diagnosis article of transaction function devices and will can in the calculation element of other types, do not move.Yet, in these exemplary embodiments, should be appreciated that, prevent to being included in the use of the Maintenance Guide data on the diagnosis article, up to determine that security code is suitable in the process to the use of Maintenance Guide data corresponding to time data of being imported by the user or expression mandate.

Should be appreciated that these methods and technology are exemplary, and in other embodiments, can use additive method, technology and performance.

Figure 12 and Figure 13 show with verify ATM in the example illustration logical flow chart that is associated of the authorisation features such as the diagnosis article of CD.It should be noted that in the exemplary embodiment, be usually located in the shell of ATM such as the diagnosis article reading device of exemplary CD reader 96 and can in safety box, can visit only to make authorized maintenance personnel.This helps also to guarantee that only those can normally obtain the personnel that the inside of shell is used can carry out service action, and this comprises can visit value documents, responsive customer data or other information.

As shown in figure 12, used diagnosis article fetch equipment in case safeguard the merchant, controller can be operated in step 186, safeguards that to point out by the output unit of ATM the merchant provides input to enter the output token of diagnostic mode.If in step 188, be provided with the input that enters diagnostic mode, then next operationally check whether to occur diagnosing article to threaten at step 190 middle controller.If do not have any threat in diagnosis article reading device, then controller operationally provides indication to safeguard that there is not the mark of any threat in the merchant by output unit.When controller returns logic to prompting step 186, carry out this process at step 192 place.

If determine to have occurred the diagnosis article in step 190, then controller makes in step 194 that operationally data read from article.In the exemplary embodiment, the diagnosis article provide the also security code through encrypting, and controller operationally becomes available form with data decryption in step 196.In step 196, controller operationally will corresponding to the data of at least one security code be used for determining the diagnosis article whether effectively verification msg compare.This carries out in step 198.As discussing the preceding, the verification msg among the various embodiment can derive from the input that information, date data, user in the storer that is stored in the machine provide or operationally confirm other data that the diagnosis article are authorized to and are just using usually reliably in the scope that it is allowed to.If in step 198, determine that the diagnosis article are invalid, then mark is exported to the user by the output unit of machine, invalid to show indication diagnosis article.This carries out at step 200 place, and logic turns back to the prompting step then.

If in step 198, determine dish effectively, then exemplary embodiment makes controller operate according to its program design, imports the output token of ID data so that the prompting user to be provided.This carries out at step 202 place.Then, at step 204 place, the user offers at least one input media on the ATM with at least one input.Whether next, controller is operationally carried out verification step 206 definite ID by user's input effective.In various embodiments, can determine whether user ID is effective based on security code data, date data, the data of being stored or its combination or relation (it operationally determines to use to be restricted to authorized user).If the input from the user is confirmed as not being that effectively then when controller returned logic flow, controller operationally as shown in the step 208, was exported its invalid mark of expression and given output unit.

If determine the input of user ID data effectively in step 206, then controller operationally reads the diagnosis article.As previous discussion, in certain embodiments, this can comprise from diagnosing article that browser software is loaded into the storer that can be operatively connected with controller.Alternatively or in addition, this can also comprise that deciphering comes the service data or the instruction through encrypting of self diagnosis article.In the exemplary embodiment, can carry out these actions, and controller function is to come display menu in response to the service data that is included on the diagnosis article.This carries out in step 210.

In the exemplary embodiment of diagnosis article, in ATM, do not use under the situation of diagnosis article, whether the controller in ATM or the processor of computer installation are operationally carried out testing procedure, be operably connected with ATM to determine the diagnosis article.Represent as the step 210 among Figure 13.In the exemplary embodiment, the diagnosis article comprise and make that be stored in diagnostic data among the ATM is used and makes it be utilized together with the management maintenance action.Logical flow chart comes from the instruction on the diagnosis article at least in part.If these diagnostic datas and transaction function devices be not because calculation element is ATM and not appearing in the calculation element, then logic flow can change to adapt to and is used for non-ATM calculation element.Since it is so, for the description of actuating logic flow process, suppose that definite suitably being illustrated in step 210 diagnoses article to be operably connected with ATM in the described environment.Next, this makes the controller among the ATM operate in response to the diagnosis article, so that spendable diagnostic data to be provided, and to provide on the output unit of ATM corresponding to being used in ATM place and carries out the menu option that moves and the output token of selection.

Then, safeguard that the merchant suitably selects as shown in step 212, these are selected corresponding to the menu option that produces in response to the operation of controller and select output.For example, this can comprise that expression safeguards that the merchant wants to determine the selection of the character of any unusual (current existence or be present in the operating process of the transaction function devices among the ATM).Certainly, can also come for safeguarding that the merchant provides other options according to the program design and the instruction on the diagnosis article of controller.

They want to receive the user about the fault of the operating process of ATM or unusual information in response to expression, controller is operationally exported corresponding to the such mark of information by the output unit on the machine, and suggestion can carry out at ATM place so that definite fault or unusual cause or the diagnostic test of kind.This represents in step 214.In response to this output, safeguard that the merchant provides expression to safeguard that the merchant wants the input of the action carried out.This input can provide by the one or more input medias on the ATM.These input medias can be included in the maintenance merchant interface of appointment, but in certain embodiments, the input media of the normally used ATM of consumer achieves this end.

In step 216, make controller and one or more transaction function devices reciprocation usually, with execution diagnostic test and acceptance test result from the input of safeguarding the merchant.This is represented by step 218.In response to the result and/or the service data of diagnostic test, controller operationally offers output token safeguards the merchant.This output token can comprise about the information of test result or can represent and should further test.This is represented by step 220.These further steps can suitably be carried out, and are used for diagnosing the interested particular state at machine.In the exemplary embodiment, these further steps can comprise from safeguarding that the merchant receives instruction.In response to instruction, the transaction function devices in controller and the machine and come the service data of self diagnosis article to carry out alternately is so that instruct diagnostic action.Come diagram that these actions are shown by being expressed as 222 series of steps.

Will be detected by controller detection, correction or the addressing operated in response to service data and diagnostic data, fault or other states of correction or addressing.This represents in step 224.In the exemplary embodiment, in case this process is finished, safeguard that the merchant can be by carrying out extra diagnostic action with machine alternately.Yet, in this exemplary sequence of steps, consider and safeguard that the merchant has finished its action and be service state mechanical recovery.In the process of so carrying out, safeguard that the merchant offers machine with suitable input, and removal and the controller diagnosis article that can be operatively connected.This represents in step 226.This action is operationally taken ATM out of diagnostic mode, and prevents other use to the diagnostic data in the machine.Such action also will stop and operation that safeguarding any appointment browser software that article are associated and the diagnostic routine of only just operating when safeguarding that article link to each other with machine usually.After this, controller function will be returning to application program to the control of ATM device.This has represented in step 228.

Should be appreciated that exemplary embodiment provides service data, such as the diagnostic instruction described in Maintenance Guide or other diagnostic action or other instructions or data, with mutual with the controller of machine.In the exemplary embodiment, this make to safeguard that not only the merchant receives corresponding to safeguarding that the merchant should do and so on mark carrying out fc-specific test FC, but also based on service data instruction is offered controller, so that controller can be carried out test.In addition, under suitable situation, can utilize the result of test to instruct to safeguard remedial measures that the merchant is suitable or, so that the fast as far as possible service action of finishing to the difference test of service data.These abilities, especially when these abilities when the available diagnostic data about transaction function devices in being stored in machine combines, make the determining and proofread and correct more accurately fast of problem, so that can make the mechanical recovery service.

As discussed previously, in the exemplary embodiment, the diagnosis article can also be as computer installation but not the electronics Maintenance Guide in the ATM operate.

As Figure 12 and shown in Figure 13, can with when safeguarding that the article similar mode of mode that is adopted when using that combines with ATM limits the use of safeguarding the service data on the article to being included in.This be by proper procedure design and with the carrying out alternately of non-ATM computer installation.Yet, shown in step 210, when determining to safeguard that article are not operated in ATM, safeguard that article only move with the display mode shown in step 230.Under display mode, service data is offered the user in the mode that is similar to the electronics Maintenance Guide.Thereby the user can optionally browse information review, text material and the figure that is associated with it.Yet,, make the mutual diagnostic instruction of the controller that should make ATM and transaction function devices operationally not carry out the interior function of non-ATM computer installation when diagnosis article when only operate with display mode.Yet, should be appreciated that, can use the exemplary diagnosis article that combine with the computer installation of another kind of type can help in some cases safeguarding.In certain embodiments, controller can be through program design to obtain the diagnosis capability to remote computer device by network.In some cases, when the diagnosis article are mounted or move, can provide such ability in remote computer device.This can be avoided in certain embodiments, and safeguarding that the merchant will arrive the machine place could physical connection diagnosis article and such as the needs of the article reading device of reader.In addition, can long-range execution diagnostic action, discern any incident and minimize machine stopping time helping.

Should be appreciated that though in certain embodiments, the diagnosis article are described as CD or other read apparatus, in other embodiments, the diagnosis article can be the devices of another type.For example, this can comprise portable terminal, such as notebook computer, PDA, mobile phone, perhaps can be proved to be very and can provide service data and instruction to help carrying out other appropriate articles of diagnostic action.

In some optional embodiment, can with the system of ATM telecommunication in can use the diagnosis article.For example, the diagnosis article can combine with remote computer (being operably connected to ATM by network) and use.In some instances, operation and logic can be similar to before described, and except replacing the close diagnosis article of ATM, it is communicated by letter with the ATM controller by network.In certain embodiments, can encrypt the security that enhancing is provided by the information of network.

For example, in certain embodiments, controller can be through program design so that be present on the computing machine away from ATM as the diagnosis article of CD, hard disk or other computer-readable mediums.Remote computer comprises output and input media, and they are used for providing and previous described similar output and input when the state at diagnosis ATM place.In this way, the remote maintenance merchant can diagnose and may change, regulate or proofread and correct the state of ATM.In certain embodiments, Maintenance Guide data and diagnostic data also can be used by the remote service merchant with service action.Be used to obtain one or more security codes of diagnostic data and other values or function or other means can be come the self diagnosis article and/or by the input of user to remote computer, perhaps can be the function from other values of user and/or remote computing device.In certain embodiments, the ability that can provide Local or Remote ground to carry out the management maintenance action is to help the maintenance to ATM.In addition, in some optional embodiment, aspect machinery diagnosis, the remote maintenance merchant can work together with the local maintenance merchant.In certain embodiments, the local maintenance merchant can be associated with the remote maintenance merchant.In other embodiments, remote maintenance merchant and local maintenance merchant can be associated with different entities.

For example, in some cases, the owner of ATM or operator can be chosen in its oneself ATM and go up to carry out and safeguard and maintenance, perhaps convey the incoherent service companies of ATM manufacturer and carry out such maintenance.This can be used as the cost savings measure can safeguard that discussing the operator who directly solves simple problem carries out by themselves maintenance organization or by other by the machine owner or possibility.

Yet, when running into more complicated problems, the ATM owner, operator or safeguard that the merchant just may need the help of the diagnosis capability of complexity more.In these cases, may be from the help of other attended operation of other entities that complicated more or the privately owned diagnosis and/or the ability of maintenance can long-rangely be provided such as ATM manufacturer or other.In certain embodiments, this can be by at ATM with can provide and use communication interface to realize between the diagnosis or the remote maintenance system of the ability of maintenance.In certain embodiments, the communication that can realize between the individual at ATM place and remote maintenance system can realize by other communicators, such as mobile phone or have the laptop computer of radio modem.

In the exemplary embodiment, be used for the remote diagnosis of ATM and power of test and make and carry out online communication with remote system, thereby to test ATM and to diagnose possible problem to become possibility with previous described similar mode.In certain embodiments, can be with communicating by letter of the individual at machine place so that can place under repair or take other remedial measuress the individual at machine place.In certain embodiments, this can become easier by the imitation people vocal command of using output device (such as graphic presentation machine component and remedy procedure) and/or export by the output unit on the ATM.The individual that these outputs can be used for the guidance machine place carries out and detects and/or adopt remedial measures.In certain embodiments, the maintenance centre of ATM manufacturer can provide the personnel's assistance together with test and remedial measures.In other embodiments, test and remedy and instruct ability from the maintenance system of manufacturer, to provide automatically.At other embodiment, assistance can comprise that personnel help and be used to provide the combination of diagnosing and remedying the automatic cross section of guidance.

In certain embodiments, safeguard that the merchant can charge to remote diagnosis and the use of remedying the ability of maintenance.For example, these expenses can periodically be paid, pay, pay, pay, pay or pay according to other according to the type or the kind of employed resource according to line duration according to each the use according to every machine.Under the situation of paying according to its use amount for the individual of using system or entity, correspondingly to stipulate charge.For example, this can comprise own recognition machine of people and/or the represented entities of safeguarding to the maintenance mechanism request.This communication can be undertaken by the operation of the controller among the ATM, comes pass-along message by one or more networks.In certain embodiments, the information in the storer of ATM of being stored in can be used and as the basis of access charge.In certain embodiments, the individual at machine place can provide the identification that is beneficial to access charge input.In certain embodiments, these charges can comprise fiscard or credit card or other numbers of the account that charge that the remote maintenance entity is provided can be visited.In certain embodiments, can be by the manual input at ATM place, such as importing pay imformation by the keyboard at machine place.In certain embodiments, can import pay imformation by the operation of card reader on ATM by working service merchant's card.In certain embodiments, these abilities can be avoided before request is safeguarded, the needs of any relation of the ATM owner or the foundation of field maintemance entity and manufacturer or other remote maintenance companies.In addition, this configuration can provide the bigger assurance of being paid for the remote maintenance entity.Certainly, these methods are exemplary, in other embodiments, can use additive method.

In other exemplary embodiments, can be used for collecting the data that are associated with machine by making of computer-readable medium, wherein computer-readable medium is placed with the one or more computing machines that move in machine and is operably connected.In the exemplary embodiment, this computer-readable medium can be used to collect the data of being represented by the mark that is write down on the medium that are associated with machine.Then, computer-readable medium can be operably connected with anacom.Next, anacom is operationally analyzed data, thereby determines mistake, fault, change, state, counting, frequency or can be used for problem identificatioin or other information of the needs of the maintenance in future of state that prediction may occur and indication automated banking machine.

Figure 34 diagram shows automated banking machine 302.Comprise at least one computing machine 304 among the ATM302.Computing machine 304 comprises one or more processors, and processor is operably connected with one or more data-carrier stores by 306 graphic representations.Computing machine 304 also is operably connected with at least one vision output unit by screen 308 graphic representations.

ATM302 also comprises a plurality of transaction function devices 310 that are operably connected with computing machine 304.Transaction function devices 310 can be previously described type, and it is operated in the process of exchange of carrying out ATM.For example, these transaction function devices can comprise the device of card reader, cash distributor, printer, input media (such as keypad, function key or touch-screen display), biometrics card reader, check imager, cash distributor or other types.Certainly, should be appreciated that mentioned device only is the example of operable many devices.Exemplary ATM also comprises read-write equipment 312, and it comprises the CD read/write driver in the exemplary embodiment.CD read/write device 312 can be operated reading the mark on the movable computer medium (such as the CD of graphic representation 314), and writes mark on the movable computer medium.Yet, should be appreciated that CD read/write device 312 is exemplary, in other embodiments, can use other devices that are used for the read and write computer-readable information.For example, these devices can comprise usb driver, hard disk drive, smart card, disc driver, tape drive, maybe can carry out and read and/or write other of function.Should also be clear that in certain embodiments, can use independent device to carry out write functionality.

Exemplary ATM302 also comprises communicator 316.Communicator operationally makes ATM communicate by one or more networks 318.The network 318 of exemplary embodiment makes the financial transaction computing machine of ATM 302 and 320 graphic representations communicate.In the exemplary embodiment, the communication between ATM302 and financial transaction computing machine 320 makes ATM can carry out transaction.Exemplary embodiment also makes ATM302 to communicate by network 318 and the computing machine that is associated with one or more maintenance merchants of 322 graphic representations.In certain embodiments, can maybe need to replenish cash or other consumption items such as fault so that ATM indicates the particular state that is present in the ATM place with safeguarding communicating by letter of merchant's computing machine.In certain embodiments, can be with this communication of safeguarding merchant's computing machine 322 so that suitable maintenance to be scheduled discusss the correction problem.Same in Figure 34 graphic representation be the computer system 324 that isolates.Computing machine 324 can come to be used to analyze the data that are associated with ATM as anacom in the mode of discussing after a while, thus other signs of the problem that the mistake of detection, fault or expression are associated with ATM.

In this exemplary embodiment, ATM302 is used for making that various types of data of being stored therein are associated with its state and/or operation.Such data can be stored in one or more files of data-carrier store 306.Alternatively, data can be stored in each data-carrier store in a plurality of transaction function devices 310, and data-carrier store is by 326 graphic representations.Determine the data of being stored by the program design that is included in computing machine 304 in the transaction function devices and/or processor.In the exemplary embodiment, such data can comprise the program setting that is associated with the configuration feature of machine.For example, these can be included in the machine setting about communication, operation or other parameters (can be arranged in each layer by software, hardware or both) through program design, thus the operation of realization machine.The data that are stored in one or more data-carrier stores of ATM302 can also comprise about device and/or its data in the operation characteristic of the run duration of one or more devices.For example, this can comprise the device performance of run duration formerly of a plurality of machines that are illustrated in machine of previous discussion type or the data of operating parameter.Alternatively, such data can be associated with the operation of up-to-date beginning.These data that are associated with device can also comprise fault data usually.For example, these fault datas can comprise following situation: transaction function devices attempts carrying out function, but can not carry out, and completes successfully function then after one or many is attempted.For example, these fault datas also comprise following situation alternatively: the specified device experience is stopped up, and can remove obstruction by carrying out recovery routine then.Such data can comprise the data corresponding to the partial loss of device capability alternatively.Certainly, should be appreciated that these fault diagnosis example only are exemplary.

Embodiment can also be used for the predictive maintenance machine device future needs data storage in data-carrier store.As preceding discussion, such as the variation of speed, pressure, vacuum, cycle length, rate of wear, cycle, power loss, calibration data and can be sensed and storage be used to monitor other information of the operational factor of ATM.Other situations that such data can also be used to predict in the future possible fault or cause need safeguarding ATM or device wherein in certain time in the future.In the exemplary embodiment, the developer of ATM can be identified for the data of the particular type of such analysis, and can make data to be hunted down and to be stored in one or more data-carrier stores during machine operation.Certainly, should be appreciated that these methods are exemplary, can use additive method in other embodiments.

For example, for the example of the currency dispenser in automated banking machine storage and parameters calculated can comprise: begin the sum of the paper distributed from machine service, and from picking up but not the sum of the bill distributed by device that machine service begins to be shifted.Value can also comprise the sum of institute's refusal, transfer and/or retired bill in one group of transaction (for example, by performed nearest 500 transaction of machine).Other parameters can comprise that the cash distributor carries out the averaging time that appointed function spent at one group of trading time period, for example, and the distribution function in nearest 500 transaction.Another parameter can comprise the averaging time of one group of transaction, and device adopts these to conclude the business and is presented on a pile bill that has compiled in the ATM.For example, also may carry out this process to comprising that a group of nearest 500 transaction is concluded the business.Other values that can monitor in this exemplary embodiment are included in leaks the number of times that picks up and repeat to pick up in one group (for example, nearest 50 transaction).Other values can be included in the number of one group of example in the transaction, wherein, when only asking a bill, back-to-back distribute two bills by pick device.For example, can be to nearest 50 these processes of transaction tracking.In the exemplary embodiment, other values comprise with device in the value that is associated of sensor.For example, this can comprise the radiation that is used for sensor or the power attenuation of other transmitters, is used for producing the calibration output signal at the receiver place that is associated of sensor.Can carry out this process to a plurality of radiation in installing or the sensor of other types.Certainly, the example values of the situation that expression can occur can be used in the cash distributor of exemplary types, and in other embodiments and for other type of device, potential problems that expression can occur or other parameters of situation can be used.

Certainly, should be appreciated that, every type transaction function devices in machine has dissimilar parameters usually, their through measurement, calculate and/or storage be used to provide can determine that state and/or prediction safeguard the device in the automated banking machine future needs information.Safeguard that next the merchant can go to by the machine, carries out suitable service action then.

In the exemplary embodiment, for safeguarding the computing machine of merchant's providing capability in operating machines, thereby collect the data be associated with the operation of machine, and it is analyzed to determine mistake or fault and/or carries out forecast analysis and determine need safeguard ATM future.Instruction is included on the movable computer computer-readable recording medium such as CD314.Instruction operationally makes computing machine 304 carry out the example logic shown in Figure 35.In CD read/write driver 312, insert computer-readable medium, make that operationally the instruction on the CD is moved automatically by computing machine.This is represented by step 328 in Figure 35.Instruction operationally makes computing machine pass through screen 308 and generates output.In the exemplary embodiment, the maintenance merchant who has imported computer-readable medium, just gather data from machine are operationally indicated in output.In the exemplary embodiment, the process institute elapsed time of positive gather data is operationally represented in output.In certain embodiments, this can adopt following output form, is illustrated in any fixed time to carve the number percent that completed data collection is handled.In optional embodiment, can export more detailed information and indicate by the type of gathered data, related specific device and/or can be used for indication and safeguard that the merchant in processing other information just taking place and so on.Such output can comprise that graphic element, text element or both comprise.In Figure 35, represent the generation of this processing window by step 330.

The instruction of carrying out on the medium also operationally generates at least one processing threads in computing machine 304.This is represented by step 332 in Figure 35.Processing threads operationally makes computing machine 304 carry out data collection, screen output is provided and carries out described other steps.At least one thread 332 operationally makes computing machine create at least one temporary file in data-carrier store 306.This is represented by step 334 in Figure 35.In the exemplary embodiment, temporary file be used for the storage by computing machine in response to instruction gathered data.

When computing machine is carried out one or more processing threads in response to instruction, with data collection and be included in one or more temporary files.This is represented by step 336 in Figure 35.As previously mentioned, in the exemplary embodiment institute's gathered data can comprise the setting relevant or other data with configuration parameter, about the information of fault, in device problems occured in operation, the value of correction parameter, the example number of incident, the time value that is associated with incident, and/or can be included in other operation characteristics of a plurality of devices in preceding operational process of execution machine.In optional embodiment, instruction operationally uses the special-purpose transaction function devices of machine to test their function and current operation characteristic, and is used for producing data in response to its operation.Thereby for example, instruction can operationally make computing machine attempt moving a plurality of different transaction function devices in the machine, and collects current data in response to its operation of attempting.Should be appreciated that, in certain embodiments, be not the data that will collect all these types, can collect additional or data of different types.

In the exemplary embodiment, operate and protect institute's gathered data in response to being included in instruction on the movable computer medium by at least one computing machine.This is represented by step 338 in Figure 35.In the exemplary embodiment, this can comprise the computing machine to the protection of data applied cryptography.Alternatively and/or in addition, computing machine is operably to the data application encipher.In addition,, the application safety scheme be can come, digital signature, digital certificate or other form of security comprised by the operation of computing machine as the discussion of this paper.

In the exemplary embodiment, computing machine 304 also operationally will be corresponding to the marker stores of data on computer-readable medium.This is that computing machine by the operation of control CD read write equipment carries out.This is represented by step 340 in Figure 35.In the exemplary embodiment, the operationally feasible mark corresponding to data of computing machine can be written on the CD, can obtain to be used for the presumptive instruction of gather data from CD.As preceding discussion, mark can represent to protect the gather data of form.

In the operation of exemplary embodiment, computing machine operationally is closed in temporary file the data-carrier store in response to the instruction that loads from computer-readable medium movably.This is represented by step 342 in Figure 35.Instruction also operationally makes label record on CD the time driver 312 eject CD.This represents in step 344.Then, instruction operationally makes computing machine 304 stop one or more processing threads that data are collected of being used to.This is represented by step 346.Should be appreciated that these represented logical process only are operable logical process and the example of carrying out the order of these logical process in Figure 35.

In the exemplary embodiment, will write movable computer medium corresponding to the mark of the data that are associated with automated banking machine such as CD.Can come analytical information such as the anacom of the computing machine 324 by graphic representation among Figure 34 subsequently.In the exemplary embodiment, anacom is carried out by the analysis that is recorded in the represented data of mark on the CD through program design.In the exemplary embodiment, this analysis comprises: the data of analyzing the mistake in the configuration feature of machine.For example, this can comprise with machine in lead to errors or mistake that the inconsistent setting of inappropriate operation is associated.It can also comprise the analysis of mistake.For example, this can comprise following situation: install necessary repetitive operation or recover from fault and conclude the business to carry out.Alternatively or in addition, anacom can operationally be checked the data that are associated with operating parameter, and predicts based on the program design analysis of these parameters of specific device: need the future of the possible one or more devices of maintenance, the type and the duration before needs are safeguarded like this of needed maintenance.Certainly, the analysis of these types only is the example of those analyses that can be performed.

Figure 36 graphic representation with carry out the relevant logic step of data analysis by anacom.At first, the movable computer computer-readable recording medium is inputed to the reading device such as the CD driver that can be operatively connected with anacom.This is represented by logic step 348.In addition, in the exemplary embodiment, the mark of expression institute gathered data can be protected by password.This password can determine by the instruction that is included on the medium, for example, and only by known to the provider of ATM device or other analysis software.For restore data, in the exemplary embodiment, correct password must be input to anacom.This is represented by logic step 350 in Figure 36.

In response to the input of proper password, anacom operationally reads mark and recovers gathered data from bank machine.This represents in step 352.Then, anacom is operationally analyzed data according to its program design.In the exemplary embodiment, this analysis comprises the analysis configuration data, is used to determine whether the setting at the bank machine place is incorrect or inappropriate.In addition, in the exemplary embodiment, the analysis of failure data are determined may existence at the machine place, wherein the problem that need revise of state representation.Such analysis graphic representation in logic step 354.

In addition, in the exemplary embodiment, anacom comprises programmed, and programmed comprises measurable analysis rule.This measurable analysis rule is operationally analyzed the data that are associated with the parameter and/or the operating characteristics of one or more transaction function devices.Analyzing these operating characteristicses determines the characteristic that is associated with operation and predicts the needs in future of carrying out the service action that is associated with one or more transaction function devices.This is represented by step 356 in Figure 36.

The operation of anacom operationally generates and exports one or more results.In the exemplary embodiment, such result represents to dispose problem, incompatibility, fault or the mistake of setting.Anacom can also provide forecast analysis and one or more expressions need carry out the output of the further service action relevant with bank machine.These results fix on expression in the step 358 really.

In the exemplary embodiment, anacom is operably connected with one or more output units.In the exemplary embodiment, these output units can comprise screen output, printer, modulator-demodular unit, automatic speech output system, network interface output or the computing machine of Email output or the device of other types are provided.In the exemplary embodiment, the program of anacom operationally can be carried out output corresponding to the result by one or more output units.This represents in step 360.In some exemplary embodiments, the result can adopt the form of detailed report, comprises at the remedial action that the machine place is taked.Usually, in the exemplary embodiment, these information can be used for carrying out any instant problem of revising of handling.Optional or in addition, when determining by the forecast analysis rule that can also repair simultaneously, provide the service action that need carry out at the machine place in the future prediction output-response developing problem.This has following benefit: avoided the mechanical disorder that may irregularly occur.Equally, it can be so that the identification of developing or the state that works becomes possibility, and these states can be so that the too early destruction that other faults take place or cause replacement part.Optional or in addition, in certain embodiments, the result of analysis can comprise that the recommendation to the configurable setting of machine changes maybe can be loaded into to come in the machine for it provides other data of remedying change or the generation of software.For example, this can comprise the change to configurable setting, so that the correction problem.Certainly, these methods are exemplary.

For example, in certain embodiments, can represent from the output of anacom that the positive indicator gauge of particular sensor in the machine is shown in and to need the power features changed in several weeks.Alternatively, these analyses can illustrate the positive display speed of special motors and/power consumption characteristics, its hint arrives the rear section of its useful life.Alternatively, anacom can illustrate over choose especially choosing of mechanism very unreliable and in some months selection element will need to replace.Alternatively, data can be illustrated in the change that lighting device (such as being used for the backlight of display screen) in the machine or other assemblies are just experiencing power consumption, and this expression will be broken down in the short relatively time.When the information of these types is exported at analyzed computing machine, can be used for notice and safeguard what definite measure the reply machine takes prevent mechanical disorder when discussing arrival next time machine place.In addition, in the exemplary embodiment, anacom can be operated according to its program, not only to determine remedial measures, also determines to carry out parts or the other materials that needed maintenance also needs.For example, this information can be used to collect in and its data machine by analysis safeguarded next time safeguards the entry required of merchant with needs when calling.For example, this can be by carrying out through collecting and analyze the data that comprise corresponding to the information of the model of the assembly among the ATM and type, and this can be so that select accurate apparatus of repair parts to become possibility.Next anacom can move to confirm these parts according to its program and the data of being stored.Such information can also be used for some embodiment and guarantee to safeguard that the merchant has local library goods, and wherein local inventory is suitable for carrying out the maintenance action of the necessity of suitably carrying out according to analyzing in advance.Certainly, these methods are exemplary, can use additive method in other embodiments.

Should be appreciated that, in optional embodiment, can be from the remote computer of the computing machine shown in Figure 34 322, rather than provide the instruction of at least one computing machine the machine from computer media movably.In order from machine, to collect the data of one or more types, can be with these instruction load to automated banking machine.In these embodiments, can be with the medium of data load to the machine place.Alternatively, these data can be by one or more Network Transmission to the one or more computing machines such as computing machine 322.Thereby the transmission of computer executable instructions and the collection of data can long-range electronically execution.In addition, in certain embodiments, can adopt wireless method, such as laptop computer, PDA, mobile phone or be used for the device of the other types of gather data.In some exemplary embodiments, anacom can be quite far away apart from automated banking machine.In other embodiments, near the machine, anacom can operationally long-range operation, such as on maintenance personnel's notebook computer or PDA except relatively.According to the needs of specific ATM and operated system and system and the type of the analysis that will carry out, can use several different methods.

In other exemplary embodiments, remote maintenance entity can be provided for the upgrading ability of the software that resides at ATM.This can be according to request by the ATM owner or operator or local maintenance merchant execution.Alternatively, this can carry out as the part of subscribed services or other action periodically by the remote maintenance merchant.

The software program that resides at ATM can stand accidental change.These changes may have upgrading, problem reparation, new security feature, support the character of new function or device or enhancement function.In some cases, such software change can be enough obvious, is to be suitable for using so that the operator of the network of ATM or its use can test and prove this change.In other cases, change can be not enough to significantly to guaranteeing checking.

The suitable communicator that the ATM that is used for exemplary embodiment can use being used for of being operably connected with the ATM controller and remote maintenance quotient system system to communicate.For example, such communicator can comprise that modulator-demodular unit, network interface card or other are used for by suitable network and the device of safeguarding that the quotient system system communicates.In some exemplary embodiments, controller the computer executable instructions such as agent software can be stored in its data-carrier store that is associated in, being used to make ATM to generate with the information between the quotient system system safeguarded becomes possibility with communicating by letter.The ATM controller can also be operationally be used to guarantee be connected with the hardware or the software of the technology of the secure communication of remote system with being suitable for providing encryption, SSL and/or other.Should be appreciated that, can according to system performance, by its network that communicates and between remote maintenance system and ATM transmission data or other characteristic, can use several different methods.

In ATM under the in-problem situation, controller can be operationally in response to suitable authorization data, expression software item and one or more message of revision level of residing at the software of ATM is at present sent to the remote maintenance quotient system unite.Can compare or analyze through the nearly software of program design by the remote server of the remote maintenance merchant operation that receives this information, perhaps analyze these softwares for fault with the ATM of software item and particular type and/or atm network or operator.Remote system can be checked alternatively or in addition to determine whether indicated software copy is licensed on the specific ATM.This can carry out based on the data that are stored in the ATM storer of the identification particular machine that receives.One when having determined correctness, corrections can be provided, strengthen or other expectations change and/or one or more items of the software at ATM place, can be so that server will change or one or more complete software item downloads to the controller of ATM.Controller function is to store institute's downloaded software in the local storage into.

In certain embodiments, this can automatically perform by the operation of ATM controller and remote server.In other embodiments, can carry out in response to the input that provides by remote maintenance merchant facility place, ATM place or personnel at two places.In certain embodiments, as the condition precedent of downloading correction or software, the maintenance merchant need provide billing data or pay to the remote maintenance merchant that this software or maintenance are provided.Optional or in addition, at electron transport software or before revising, the remote maintenance merchant may need the agreement of relevant duration of the contract agreement and/or registration receipt or other data.In certain embodiments, this can be by realizing communicating by letter between remote server and the ATM controller.Such communication can be so that the ATM export permit term of validity, " clicks and agrees " by the maintenance merchant at ATM place by one or more input medias then or can received other law items.In addition, server can make ATM output by the prompting of safeguarding merchant's input information, such as, the required information of operating personnel of permission registration data or other remote servers is as the condition that software change is provided.Alternatively or in addition, the remote maintenance merchant can operate and information be sent to computing machine rather than send to the ATM controller, to obtain to the data of time limit, input or the agreement of other data or information.For example, this can must agree the legal term the owner who is not positioned at the ATM place or operator individual, data are provided, approval or with situation that the remote maintenance merchant communicates by letter under carry out.Certainly, these methods are exemplary.

In certain embodiments, the remote maintenance merchant can alternatively or other operation be loaded into diagnostic software on the ATM and/or the diagnosis capability of the ATM that activation originally can not be used.Such diagnostic software or ability can be removed at the end of certain maintenance session or stop, can after a period of time, stopping, or can continued operation.Can also be exchanged with suitable communication of remote server, so that proper authorization and the payment to these abilities to be provided.

In other exemplary embodiments, the remote maintenance merchant can provide software administration to safeguard for the owner or the operator of ATM.For example, such maintenance can comprise: load the correction, renewal of the software of ATM or upgrading automatically and reside in software on the specific ATM.For example, this can carry out automatically by the secure communication between ATM controller and the remote server.This can be carried out by remote maintenance supplier as per the schedule in response to the ATM owner/operator who safeguards that merchant's payment is ordered.Alternatively, for one or more ATM, this can be by being present in the machine place and providing the mandate of input to safeguard that merchant or unauthorized maintenance merchant ask to carry out according to each.Certainly, these methods are the embodiment in operable many methods.

As previous discussion with reference to Figure 17, Figure 18 and Figure 28, the exemplary embodiment of ATM can comprise the diagnosis of application program 2140,1044 of the bottom function of operationally visiting the ATM hardware unit.These bottom functions can comprise the sub-component of application of electric motors sensor or other hardware units.By trickle like this layer control, can determine the source or the reason of the upper-layer functionality fault of device to the internal work of ATM hardware unit.

In the exemplary embodiment, diagnosis of application program 2140,1044 can comprise text, can listen or graphical information, to help by having various technical ability and safeguarding that the maintenance merchant of style carries out the maintenance behavior at the machine place.The use of diagnosis of application program 2140,1044 can start by diagnosing article (such as before in conjunction with diagnosis article 98 that Fig. 4 mentioned) to be operably connected with controller 72.Among arbitrary in the previous various safety practices of being discussed, such as biometric identification, date and time restriction, encrypt or physical obstacle, can be used to guarantee into only authorize and safeguard merchant's diagnosis of application program of just having the right to use.Can be embodied in the logical flow chart shown in Figure 12 and Figure 13 or other is designed to limit to authorizing the serial logic step of the visit of safeguarding the merchant.

In the exemplary embodiment, in case started diagnosis of application program, the pictorial symbolization of state or other information can be by the output unit output of ATM.The exemplary screen of the mark of the system of carrying ATM and module status has been shown in Figure 19,20.As shown in Figure 19, the diagrammatic representation of ATM2500 can comprise a plurality of icons 2510, the module or the assembly that are used to represent available additional information or test the relevant ATM2500 of option.

In the exemplary embodiment, by the number of colluding of the reference number 2510 expression state of can being satisfied with.Fault or the mistake that in Figure 22, can represent unknown origin by " X " shown in the reference number 2520.Can represent to provide the module or the assembly of additional information among Figure 22 by the small letter " I, " of reference number 2530 expressions.These information can be the diagnostic datas of collecting in ATM operating period, such as about the information that stops fault or service data (existing or very significant parameter during developing problem such as speed, intensity, deviation, vacuum, power, friction force, pressure, wearing and tearing or in diagnosis).The problem of known solution can be represented in the exclamation mark of representing with reference number 1220 shown in Figure 21, under-supply such as envelope.It should be noted that because these icons are person's characters of the state that hinted by each icon, so these icons are actually exemplary.Other or different icons or other marks can be used to represent or hint action, state or other information to safeguarding that the merchant is useful.

Except Graphic State was represented, diagnosis of application program 2140 can operationally export text, can listen or other expressions are identical or the mark of similar information.In the example illustration in Figure 19, represent 2500 videotex state descriptions 2550 near Graphic State.In Figure 23, show the text embodiment of the part of diagnosis of application program 2140, it need not figure and just follows and can be shown.In other embodiments, can by any ATM output unit (such as printer) via the ATM loudspeaker or through other suitable equipments (such as, by the independent attending device that is operably connected with the ATM that will safeguard, such as PDA, laptop computer or other personal electronic devices) come output information.

Diagnosis of application program 2140 can operationally show solution, the execution test of different diagrammatic representations, suggestion problem or additional information is provided in response to the input of safeguarding the merchant.The input of safeguarding the merchant can comprise following action, such as, click or touch icon, input text order, touch the button or transmit indication from independent Local or Remote attending device.In exemplary embodiment shown in Figure 19, hit Premium Features divider icon 2560 or adjacent Premium Features divider line of text 2565 in response to safeguarding the commercial-point, as shown in figure 22, the diagrammatic representation of Premium Features dispenser module 2570 is displayed on the ATM output unit.This module represents that 2580 can comprise the module of Premium Features dispenser module of a plurality of icons 2510,2520,2530 or additional information, test or available other actions or other marks of assembly.Diagnosis of application program 2140 can also switch to complete distinct diagnostic routine or abandon diagnosis of application program fully operationally in response to the input of safeguarding the merchant.In the exemplary embodiment, this can realize by one or more figure labels 2590 of clicking or touch as shown in Figure 20.

In the exemplary embodiment shown in Figure 22, diagnosis of application program 2140 can operationally be exported to the mark of various diagnose option and safeguard the merchant.For example, this output can comprise the faulty components of the example modules that use icon 2520 or other marks are represented.This output can also comprise other marks of state, problem or option, such as the text representation 2600 of the component states shown in below the diagrammatic representation in Figure 22 2560.Diagnosis of application program 2140,1044 can operationally provide in response to the input of safeguarding the merchant and recommend to recover action.Shown in exemplary embodiment in, in response to clicking unknown question icon 2520, diagnosis of application program makes output to be shown, this output comprises that a plurality of recommendations recover action 2610.In this exemplary embodiment, output be presented at component states text representation 2600 below.In this exemplary embodiment, recover action based on arranging recommendation by 2620 faults that show directly perceived of number percent or wrong most probable cause among Figure 22.

Diagnosis of application program can be operationally in response to the input of safeguarding the merchant, to the relevant one or more articles of safeguarding on merchant's output diagnosis article of service data.In exemplary embodiment shown in Figure 24, to recommend to recover to move in response to safeguarding that the commercial-point is hit, diagnosis of application program makes ATM can export the Maintenance Guide article when replacing lead-in wire indicator and outlet sensor.In exemplary embodiment shown in Figure 24, show article on the screen in ATM.In other embodiments, article can be displayed on the other-end output unit or with ATM other electronic installations that operationally Local or Remote is connected on.

Because the diagnosis article can be upgraded by the cycle, perhaps have multilingual can with or combine with same diagnostic application program 2140 and can be used for a plurality of ATM, so diagnosis article 98 can comprise index or cross reference (its will be embedded in the diagnosis of application program 2140 permanent in relatively the suitable part that is connected to the service data in the current version that is included in diagnosis article 98).By upgrading index or cross reference form, diagnosis of application program 2140 can use together with a plurality of versions of diagnosis article, and perhaps a plurality of versions with same diagnostic article 98 use.

Other example feature of diagnosis of application program 2140 can allow to safeguard the various assemblies of discussing operational module optionally or assembly, perhaps carry out selected test.In exemplary embodiment shown in Figure 20, when the display module status page, diagnosis of application program also can show safeguards that the merchant wants the various command carried out and the textual description 2630 of test.Diagnosis of application program 2140 is operationally in response to the input of safeguarding the merchant (such as clicking order line), carry out various command or test, and can be operationally in order or before recommending solution, during or afterwards, output additional information (such as component states).Based on the information of being exported, safeguard that the merchant can also take measures to solve any problem of discerning.

In the exemplary embodiment, diagnosis of application program can provide the shell script of wide scope for problem diagnosis, and it can help to safeguard that the merchant comes diagnosis problem by carrying out a series of step.The exemplary script option can instruct safeguards that the merchant carries out a series of task, comprises such as the last layer operation of printing receipt and such as the bottom operation of opening the motor that drives receipt printer.Alternatively, safeguard that the merchant can select independent selection and carry out the knowledge and experience indication of safeguarding the merchant may be the action in the source of problem.Such instructing certainly in the process of using diagnosis of application program, safeguard that the merchant can use the bottom and the upper strata control of transaction function devices, with the detailed functions of each assembly of the roughly function that helps the test transaction functional device or reciprocation between two or more transaction function devices and transaction function devices.

In the exemplary embodiment, diagnosis of application program 2140 can also be pointed out and safeguard merchant's record way to solve the problem operationally in response to the change of system, module or component states.This information can be used as the part of above-mentioned diagnostic data and stores.Exemplary diagnosis of application program 2140 can also operationally be sent to such diagnostic data diagnosis article 98, is used to be transferred to diagnostic data and collects application program.Can periodically compile and analyze such diagnostic data, the weight that the recovery that modification is advised is moved experiences with the maintenance that reflects reality, and diagnoses the redaction of article 98 or other equipment and send back diagnosis of application program through the weight process of modification.In other embodiments, can be based on coming autographic recorder to show the diagnostic data of correct recovery action together with the change of component states from the data of transaction function devices, perhaps can be by the equipment beyond the diagnosis article 98, collect application program such as diagnostic data being transferred to diagnostic data by online connection (for example, by modulator-demodular unit, website, wireless or wire transmission).

In some exemplary embodiments,, use above-mentioned any diagnosis to strengthen by using diagnostic tool to be more prone to for extensive various maintenance merchant.Diagram shows the framework of this instrument 2700 in Figure 25.Shown in the diagram is to comprise the diagnostic base application program 2710 of terminating stage characteristic and the whole framework of device diagnosis.With simple form, such as comprising the Shipping Options Page that contains various diagnose option (figure and the text representation that comprise each layer of system architecture) to the exemplary architecture that Figure 23 discussed in conjunction with Figure 19; Icon or text that the recovery of additional information, test, option or suggestion is moved use; And the connection of arriving the Maintenance Guide of independent or combination.

In the exemplary embodiment, diagnostic base application program 2710 can be diagnosed to summarize with diagnosis supporting architecture 2730 reciprocations, diagnosis can also with data-carrier store 2740,2750 reciprocations, to support that will install proprietary diagnosis configuration transitions becomes and can be disposed by the overall situation diagnosis that non-vendor-specific diagnosis of application program uses.Diagnostic base application program 2710 can also with internationalization supporting architecture 2760 reciprocations, to provide to diagnosing international support, its can also with data- carrier store 2770,2775 reciprocations, to support install or the string table of country's special use converts the operable character string of target audience to.

Creating for the diagnosis of application program that points to certain maintenance spectators merchant in the process of exemplary user interfaces assembly 2780 and device diagnosis, exemplary diagnostic tool can also with the supporting architecture reciprocation of diagnostic device 2730 and internationalization 2760.The user's interface unit 2780 of diagnostic tool can also with the supporting framework reciprocation of the common configuration that is used to recover action database 2790, to be operably connected to the special-purpose action database 2800 of recovering of device.

As shown in the figure, diagnosis configuration and internationalization support can provide by long-range or network interaction 2720, and the restore database support can more directly provide.It should be noted that these are actually exemplary alternately, other connections also are fit to.

In addition, as shown in figure 25, in order to improve the composite diagnosis instrument to safeguarding the workability of numerous populations of discussing, device and structure module interface 2810,2820 can be packed with more general framework or technology 2830,2840, such as the .Net technology of Microsoft.

The use of this instrument company that makes can easily create with various language and be used for various diagnosis of application program with transaction function devices of homology operation, framework and the look and feel.This has enlarged each by the actual bumpless transfer from a diagnosis of application program to another program and has safeguarded the scope of the machine that the merchant can safeguard.

As preceding discussion, the exemplary embodiment with ATM of XFS layer can comprise the diagnosis of application program 2140,1044 of the intraware of the transaction function devices of operationally controlling ATM, and need not to communicate by letter with hardware unit by the XFS layer.

In alternate exemplary embodiment, previous described diagnosis of application program 2140,1044 or the different diagnosis of application program that move in ATM can be made by the technician and be used for diagnosing and may and/or operate in the problem that the end application in the application layer on the XFS layer is associated with the XFS layer.

For example, as shown in figure 30, the exemplary embodiment of ATM can comprise diagnosis of application program 1516, and it can determine operationally that the problem among the ATM is that assembly by the application layer 1510 of ATM is caused or caused by hardware or component software in the hardware layer 1512 of ATM.Can form definite by the hardware unit of controlling by each XFS layer of a plurality of scheduled operations or function operation.Based on the operation success or not, diagnosis of application program can operationally form application layer 1510 or hardware layer 1512 and be responsible for determining of the problem that occurs in the operation of ATM.

For example, the exemplary embodiment of ATM can comprise cash distributor, holding structure and/or card reader.In these hardware units each can be associated with the SP that supplier provides.The exemplary embodiment of this described diagnosis of application program 1516 can operationally be communicated by letter with XFS layer 1502, to move each hardware unit 1518 by predetermined operational group.For example, by to directly the calling of XFS layer, diagnosis of application program 1516 can be attempted to make a certain amount of cash of cash dispense and regain a certain amount of cash.If the operation of cash distributor is unsuccessful, then diagnosis of application program can operationally be determined the hardware layer 1512 of the problem of ATM corresponding to ATM, such as SP 1513, UBR assembly 1515, module interface framework 1517 or hardware unit 1518.If by the predetermined function group move each the device after, all operations all is successful, then diagnosis of application program can operationally be determined the application layer of the problem of ATM corresponding to ATM, such as, be written into the end application with the interface of XFS layer, user interface application, TEC assembly and/or ODS assembly.

In the exemplary embodiment, diagnosis of application program can also point out the technician to use ATM to carry out function.For example, when testing the function of card reader, diagnosis of application program 1516 can point out the technician will block insertion.In addition, whether the diagnosis of application program function that can also point out the technician to confirm ATM is executed correctly.For example, when the test receipt printer, diagnosis of application program can comprise the scheduled operation that makes receipt printer print receipt.After printing receipt, diagnosis of application program can point out the technician to confirm by the input of the input media of ATM whether receipt is normally produced and be distributed to the technician.Diagnosis of application program can also be by the information of display device output about the expection output of function, such as should print what information on receipt.Then, diagnosis of application program can be so that whether the technician imports receipt that expression prints corresponding to the response that should be printed on the receipt.

In the exemplary embodiment, diagnosis of application program can be so that message or other communication that ATM by application layer or which most probable in the hardware layer of output unit output expression ATM is responsible for problem or the mistake of ATM.For example, Figure 31 and Figure 32 show by the output 1540,1542 by the diagnosis of application program generation shown in the display device 1544 of ATM.Shown in Fig. 31, if all predetermined functions are all completed successfully, then diagnosis of application program can be so that ATM by display device output upward arrow 1548 or other marks, be used for representing being responsible for the problem that one or more suppliers of the assembly in the application layer of ATM can be responsible for ATM.If one or more predetermined functions that diagnosis of application program is carried out do not complete successfully, then diagnosis of application program can be so that ATM exports down arrow 1550 or other marks by display device, and the one or more suppliers that are used for representing being responsible for the software of hardware layer and/or nextport hardware component NextPort can be responsible for the problem of ATM).

In other exemplary embodiments, diagnosis of application program can also to determine the output upward arrow still be down during arrow the type of detected mistake respond.For example, if ATM had before produced the error message corresponding to the operational issue of cash dispenser mechanism, then diagnosis of application program can respond to the error message that is produced, and can will safeguard provider and hardware unit what be associated with the cash distribution to the test limits of ATM.In the exemplary embodiment, if it is irrelevant that diagnosis of application program detects the assembly that problem demonstrates and the message that leads to errors produces of the software of hardware layer of ATM and/or nextport hardware component NextPort, then diagnosis of application program still allows can provide the information of relevant detected problem for the technician.Yet diagnosis of application program can also provide this detected problem of expression and the irrelevant output of error message, thereby the supplier who is responsible for the assembly in the application layer still can be responsible for revising the assembly that is associated with error message.

Figure 32 shows an exemplary embodiment, and wherein ATM1600 comprises security management application program 1602.As previously mentioned, the component responds of device driver layer 1604 is in the operationally operation of control hardware device 1608 of XFS layer 1606.In this described exemplary embodiment, the assembly of device driver layer 1604 can also be used 1602 operations that come control hardware device 1608 in response to security manager.The exemplary embodiment of security manager can operationally optionally start or stop each assembly of device driver layer, such as SP1610, UBR assembly 1612 and/or module interface framework 1613.Being each adapted to security manager 1602 in SP1610, UBR assembly 1612 and/or the module interface framework communicates, with in response to the information that receives from XFS layer, diagnosis of application program or other application programs, determine whether they proceed the control to hardware unit.For example, if SP that is associated with the cash dispenser arrangement or UBR assembly receive information from the XFS layer, so that the cash dispense cash of ATM, then before making cash dispenser arrangement distribution cash, the relevant SP or the UBR that are used for the cash distributor operationally obtain mandate from security manager.

In the exemplary embodiment, security manager can be definitely to each independent SP or the mandate of UBR assembly.Thereby each SP or UBR must receive to authorize before the corresponding hardware unit that makes ATM is carried out function and continue to carry out function.In another exemplary embodiment, each SP and/or UBR can continue the control hardware device, do not continue information that hardware unit is controlled unless they receive from security manager 1602.Thereby when security manager was not installed on the ATM or is not activated, each SP and/or UBR be the control hardware device operationally.Yet, when security manager is mounted and enables, indicating SP or UBR component responds when the XFS layer stops the control hardware device from the information of security manager, identical SP and/or UBR assembly can operationally stop the XFS layer is responded.In this optional exemplary embodiment, SP and/or UBR assembly can be used for the ATM that XFS enables, and need not to install on ATM security manager.When security manager was installed on the ATM, next SP or UBR assembly can begin security manager is responded before the operational hardware device.

In the exemplary embodiment of the ATM that comprises XFS layer 1502 and module interface framework 1613, the device server of framework (promptly, device scheduler and manager) can be operationally in response to optionally controlling transaction system, such as the cash distributor with communicating by letter of security manager 1602.In these described exemplary embodiments, the communication between security manager 1602 and device driver layer 1604 can be encrypted and/or through digital signature or authorize cryptographically, to prevent to swindle application program simulating Safety manager.

In the exemplary embodiment, with before XFS layer 1606 is communicated by letter,, can also operationally communicate by letter with security manager 1602 such as the assembly of the application layer 1614 of previous described TEC or ODS assembly 1616,1618.Security manager can operationally make the starter gear Drive Layer continue the control hardware device in response to the information from TEC, ODS or the reception of other application layer component.For example, before the XFS layer transmitted the order of cash distributor, cash distribution TEC or ODS assembly can at first send information to security manager at cash distribution TEC or ODS assembly.This information can be controlled the cash dispensing device to communicate by letter in response to the XFS layer that starts from cash distribution TEC or ODS assembly so that security manager is enabled the element (that is, module interface framework, SP or UBR) of the device Drive Layer that is associated with the cash distribution.

In another exemplary embodiment, security manager can be carried out other consistency checks on the XFS information that the device Drive Layer receives.For example, can to check will be the application layer component that instructs corresponding to the security manager cash quantity with distribution by the requested cash quantity of the XFS layer of communicating by letter with cash distributor SP distribution to security manager.

In the exemplary embodiment of this description, can be encrypted and/or in the communication between components of security manager 1602 and application layer 1614 through digital signature or cipher authentication, to prevent to swindle the application layer component of application program simulation such as TEC or ODS assembly.In the exemplary embodiment of this description, when security manager had checked XFS communication just being sent by the application layer component from mandate, hardware unit can be only operationally in response to the information by the XFS layer.Thereby, if want can be by communicating by letter and can operate with the XFS layer such as the hardware unit of cash distributor for the swindle application program, the operationally anti-locking apparatus Drive Layer operational hardware device of security manager then.

In the exemplary embodiment of this description, security manager can also interrupt and the communicating by letter of XFS layer.For example, when two or more application programs trials were communicated by letter with identical hardware unit by the XFS layer, exemplary security manager can operationally optionally be controlled the order and the sequential of communication.For example, the assembly of XFS layer can operationally be waited for the mandate from security manager before sending information to the XFS layer.When security manager received the function information authorization requests of a plurality of with identical hardware unit and/or hardware unit, the XFS layer can send information by the XFS layer and begin to authorize in the application layer component first.When receiving from device driver, security manager confirms that first XFS information has been received and/or when being done, next security manager can authorize second application layer component to come to send information by XFS course hardware unit.

The order of the information from application layer component to the XFS layer can receive order from the request of application layer component based on security manager.In other exemplary embodiments, order can be based on other standards.For example, in the exemplary embodiment, security manager can so that control of application layer component exclusiveness or locking communicate by letter with the function of particular hardware device and/or hardware unit.Such locking can be maintained to application layer component is sent the moment from the information of abandoning locking to security manager.Between lockup period, security manager can only authorize the application layer component of creating lock to send information by the XFS layer for the function of locking hardware unit and/or hardware unit.

In the exemplary embodiment of this description, each in application layer component, device Drive Layer assembly and the security manager can have relevant digital certificate, PKI, private key or other can be used in the enciphered message of the communication between these equipment of mandate.Between each application layer component and the security manager or each device driver assembly can use the key that is associated with sending assembly to come digital signature with the communication between the security manager.The exemplary embodiment of security manager can operationally use the PKI that is associated with application layer that sends information or device driver layer assembly to come the check digit signature.In addition, in order to prevent possible man-in-the-middle attack, the exemplary embodiment of application layer component, device driver layer assembly and security manager can operationally be carried out Handshake Protocol, it transmits enciphered message between security manager and application layer or device driver, be used for setting up between assembly secure communications channel or session.Between the software of ATM and/or nextport hardware component NextPort the example (can be used for this and describe exemplary embodiment) of the method for authorized communication be included in submitted on July 15th, 2003 the 10/620th, the 10/126th of No. 966 U.S. Patent applications and submission on April 19th, 2002, authorization method disclosed in No. 728 U.S. Patent applications, its full content is hereby expressly incorporated by reference.

In further exemplary embodiment, application layer component can also operationally be authorized each other before to other component responds of application layer.For example, the ODS layer assembly can be in response to received information and the communication of authorizing before the XFS layer is communicated by letter from TEC assembly or other application layer component.In the exemplary embodiment of this description, application layer can operationally be authorized the communication that receives from other application layer component separately.In alternate exemplary embodiment, application layer component can be come authorized communication by manager operationally safe in utilization.In the exemplary embodiment of this description, on behalf of application layer component, security manager can operationally before application layer component acts on communication come authorized communication.In addition, in alternate exemplary embodiment, all communications between the application layer object can be by the security manager transmission.Next security manager can operationally authorize each communication before information being forwarded to its purpose reception application layer component.

The computer software instructions that is used for operating automated banking machine (such as ATM) and the computing machine that is connected can be loaded into each computing machine from computer-readable medium or various types of object.Such computer software can be included in one or more objects (such as magnetic disc, CD or DVD) and go up and therefrom load.Such software can also be included on the object such as hard disk drive, tape, storage arrangement, usb driver or portable computing.Comprise that expression is used for also being suitable for realizing according to the automated banking machine of exemplary embodiment and the operation of system with other objects of the data of the instruction of described mode operational computations machine herein.

The exemplary embodiment of described herein automated transaction machine and system has been described with reference to specific software components and feature.Other embodiment of the present invention can comprise other or the different software assembly that similar functions is provided.

Thereby the characteristic of previously described embodiment and feature reached its intended purposes, got rid of the difficulty that run in the use of formerly device and system, solved problem, and can obtain one or more above-mentioned targets.

More previously described terms are used for succinctly, are aware and understand, yet, because these terms only are used for describing and be intended to explain widely that the hint that obtains is without any unnecessary restriction from the present invention.In addition, description herein and explanation only as an example, the present invention is not limited to shown herein and describes.

In following claim, any feature that is described as the method that is used to carry out function should be understood to include any method that is suitable for carrying out described function, and is not to want to be limited in the particular device shown in the previous description or its simple equivalence.

Characteristic of the present invention, inventive point and principle, structure and operation mode of the present invention and advantage that is obtained and beneficial effect have been described; New and useful structure, device, element, configuration, parts, combination, system, equipment, operation, method, processing and relation have been proposed in additional claim.

Claims (91)

1. method, it comprises:

(a) operationally the movable computer computer-readable recording medium is connected with medium read-write equipment in the automated banking machine, described automated banking machine comprises cash distributor and at least one computing machine;

(b) operate described at least one computing machine in response to the instruction that is included on the described medium, to collect the data that are associated with described automated banking machine;

(c) by the operation of described read-write equipment, will write on corresponding to the mark of described data on the described medium.

2. method according to claim 1 further comprises:

(d) afterwards, operationally described medium and described read-write equipment are disconnected at (c);

(e) afterwards, operationally described medium is connected with the anacom that separates with described automated banking machine at (d);

(f) analyze at least a portion of described data by operating described anacom.

3. method according to claim 1, wherein, in (b), the described data of collecting comprise the data that are associated with the configurable characteristic of described automated banking machine.

4. method according to claim 1, wherein, in (b), the described data of collecting comprise the data that are associated with at least one transaction function devices in the described automated banking machine.

5. method according to claim 4, wherein, in (b), the described data that are associated with described at least one transaction function devices comprise the data corresponding at least one operating characteristics of described at least one device.

6. method according to claim 5 is wherein, in (b), relevant with a plurality of previous operation of described at least one device corresponding to the described data of described at least one operating characteristics.

7. method according to claim 4, wherein, in (b), described data are associated with described cash distributor.

8. method according to claim 7, wherein, in (b), with described data storage with the intrinsic data-carrier store of the device of described cash distributor support and connection in, and from the intrinsic data-carrier store of described device, collect described data.

9. method according to claim 1, wherein, described automated banking machine comprises at least one vision output unit, and described method further comprises:

(d) during at least a portion of (b), provide at least one output of expression data collection by described at least one vision output unit.

10. method according to claim 9, wherein, in (d), described at least one output is illustrated in the process of collecting described data in (b).

11. method according to claim 1 further comprises:

(d) come protected data by operating described at least one computing machine, wherein the described mark that writes in (c) comprises the data of being protected.

12. method according to claim 11 wherein, (d) comprises data is encrypted, and wherein, (c) comprise the mark that writes corresponding to institute's ciphered data.

13. method according to claim 11 wherein, (d) comprises data is carried out cryptoguard, wherein, (c) comprises the mark that writes corresponding to through the data of cryptoguard.

14. method according to claim 1, wherein, described medium read-write equipment comprises driver, and described method further comprises:

(d) afterwards, from described driver, eject described computer-readable medium at (c).

15. method according to claim 14 wherein, (d) comprising: operate described at least one computing machine in response to the instruction that is included on the described medium, so that described driver ejects described medium from described driver.

16. method according to claim 1 wherein, (b) comprising: use described at least one computing machine to create at least one temporary file, wherein, at least a portion of the described data collected is stored in the described temporary file.

17. method according to claim 16 further comprises:

(d) afterwards, delete described at least one temporary file at (c).

18. method according to claim 17 wherein, in (d), is deleted described at least one temporary file in response to the instruction that is included on the described medium.

19. method according to claim 1, wherein, (b) comprising: in the described operation of described computing machine, produce at least one processing threads, wherein, described at least one computing machine comes gather data in response to the described thread of being carried out by described at least one computing machine.

20. method according to claim 19 further comprises:

(d) stop described at least one processing threads afterwards at (c).

21. method according to claim 20 wherein, in (d), is carried out the described termination of described processing threads in response to being included in described instruction on the described medium.

22. method according to claim 2 wherein, (f) comprising: analyze at least a portion of described data, with the mistake in being provided with of the configurable characteristic of discerning described automated banking machine.

23. method according to claim 2 wherein, (f) comprising: analyze at least a portion of described data, to discern the fault of at least one device in the described automated banking machine.

24. method according to claim 2 wherein, (f) comprising: analyze at least a portion of described data, need in the future with at least one of the described automated banking machine of predictive maintenance.

25. method according to claim 2 further comprises:

(g) at least one output unit by being operatively connected with described anacom provides at least one output corresponding at least one result of described analysis performed in (f).

26. method according to claim 25 further comprises:

(h), on described automated banking machine, carry out at least one maintenance program in response to described at least one output that in (g), provides.

27. method according to claim 2, wherein (b) comprising: in response to the described instruction on the described medium, in described at least one computing machine, create processing threads, and create at least one temporary file by the operation of described at least one computing machine, and wherein, in (b), the described data of being collected comprise the data that are associated with the configurable characteristic of described automated banking machine, and the data that are associated with the operation of described at least one transaction function devices, and wherein, with the described data storage collected in described at least one temporary file;

And wherein, (f) comprising: at least a portion of analyzing described data, with the mistake in the configurable characteristic of discerning described automated banking machine, and at least a portion of analyzing described data, with the fault in the operation that is identified in described machine, and at least a portion of analyzing described data, need in the future with at least one of the described automated banking machine of predictive maintenance;

And further comprise:

(g) during at least a portion of (b), at least one the vision output unit by described automated banking machine provides at least one vision output, is used to represent the collection of data;

(h) operation by described at least one computing machine comes protected data, and wherein, the mark that is write in (c) comprises the data of being protected;

(i) wherein, described read-write equipment comprises driver, and at (c) afterwards and (d) before, operates described at least one computing machine in response to the described instruction that is included on the described medium, so that described medium ejects from described driver;

(j), delete described at least one temporary file by operating described at least one computing machine in response to the instruction that is included on the described medium;

(k), stop described at least one processing threads in response to the instruction that is included on the described medium;

(l) afterwards, at least one output unit by being operatively connected with described anacom provides at least one output corresponding at least one result of the described analysis in (f) at (f);

(m), on described automated banking machine, implement at least one maintenance program in response to described at least one output that in (l), provides.

28. a method, it comprises:

(a) computer-readable medium that operationally will have a mark be connected with anacom that automated banking machine separates, described mark is corresponding to the data that are associated with the described automated banking machine that comprises the cash distributor;

(b) analyze at least a portion of described data by operating described anacom, with at least one state of determining to be associated with described automated banking machine.

29. method according to claim 28 further comprises:

(c) provide at least one output by at least one output unit that is operably connected with described anacom, wherein, described at least one output is corresponding to determined at least one state in (b).

30. method according to claim 29 further comprises:

(d), on described automated banking machine, implement at least one service action in response to described at least one output in (c).

31. method according to claim 29, wherein, in (b), described analysis comprises: analyze at least a portion of described data, to be identified in the mistake in the configurable characteristic process that described automated banking machine is set.

32. method according to claim 29, wherein, in (b), described analysis comprises: analyze at least a portion of described data, to discern the fault of the device in the described automated banking machine.

33. method according to claim 29, wherein, in (b), described analysis comprises: analyze at least a portion of described data, need in the future with at least one of the described automated banking machine of predictive maintenance.

34. method according to claim 29, wherein, in (a), described medium comprises portable medium, and wherein, described anacom is away from described automated banking machine setting.

35. method according to claim 34 at (a) before, further comprises:

(d) operationally described computer-readable medium is connected with read-write equipment in the described automated banking machine;

(e) at least one computing machine in the described automated banking machine of operation collected the described data that are associated with described automated banking machine;

(f) by the described read-write equipment of operation, will be written to described medium corresponding to the described mark of the described data of in (e), collecting.

36. method according to claim 35, wherein, in (e), described at least one the computing machine in the described automated banking machine collected described data in response to the instruction that is included on the described medium.

37. method according to claim 36, wherein, in (e), the described data of collecting comprise the data that are associated with the operation of described cash distributor.

38. an equipment, it comprises:

Automated banking machine comprises: a plurality of transaction function devices, and at least one in the described transaction function devices comprises the cash distributor; At least one the computing machine that is operably connected with a plurality of described transaction function devices; And at least one data-carrier store that is operably connected with described at least one computing machine;

Wherein, described at least one data-carrier store comprises the data that are associated with described automated banking machine, wherein, described data comprise be selected from comprise in the following group one of at least: the configurable setting of at least one of described automated banking machine; In the described transaction function devices at least one at least one operating characteristics in carrying out a plurality of operating process; And at least one data that need in the future of described at least one transaction function devices of predictive maintenance;

Wherein, described at least one computing machine operationally make described data collected and from described automated banking machine output corresponding to the mark of the machine-readable form of described data.

39., further comprise according to the described equipment of claim 38:

The computer media write device is operably connected with described at least one computing machine, and wherein, described at least one computing machine operationally writes down described mark by operating described media write device.

40., further comprise according to the described equipment of claim 39:

The movable computer medium can be operated releasedly and described media write means for engaging, and wherein, described at least one computing machine operationally makes described mark be recorded on the movably described computer-readable medium.

41., further comprise according to the described equipment of claim 38:

Read-write equipment, be operably connected with described at least one computing machine, and movable computer computer-readable recording medium, be operably connected with described read-write equipment, and wherein, described removable medium comprises computer executable instructions, and wherein, described at least one computing machine operationally collected described data in response to carrying out described instruction.

42. according to the described equipment of claim 41, wherein, described instruction operationally make described at least one computing machine with described label record on described removable medium.

43. according to the described equipment of claim 42, wherein, described instruction operationally makes at least one temporary file be based upon in described at least one data-carrier store, and makes the data storage of collecting in described at least one temporary file.

44. according to the described equipment of claim 43, wherein, described instruction also operationally makes described at least one computing machine make described at least one temporary file deleted after mark is output.

45. according to the described equipment of claim 44, wherein, described instruction operationally makes at least one processing threads be created in described at least one the computing machine, and wherein, described at least one processing threads operationally makes described at least one temporary file be established.

46. according to the described equipment of claim 45, wherein, described instruction operationally makes described at least one computing machine delete described temporary file and stops described at least one processing threads.

47. according to the described equipment of claim 46, wherein, described automated banking machine also comprises the vision output unit, and wherein, described instruction operationally makes described vision output unit provide expression to collect at least one output of described data.

48. according to the described equipment of claim 47, wherein, the process of described data is collected in described at least one output expression.

49. according to the described equipment of claim 47, wherein, described instruction operationally makes the described data of described at least one guard of computer, wherein, described mark is corresponding to the data of being protected.

50. according to the described equipment of claim 49, wherein, described mark comprises the data through cryptoguard.

51. according to the described equipment of claim 49, wherein, described mark comprises through ciphered data.

52. according to the described equipment of claim 49, wherein, described read-write equipment comprises driver, and wherein, described instruction operationally makes described at least one computing machine that described movable computer computer-readable recording medium is ejected from described driver.

53. according to the described equipment of claim 52, further comprise anacom, it separates with described at least one computing machine in the described automated banking machine, wherein, described anacom is operationally analyzed the medium read apparatus with at least one and is connected, and wherein, described anacom operationally makes described analysis medium read apparatus read in the described mark on the described movable computer computer-readable recording medium and analyzes described data corresponding to described mark.

54. according to the described equipment of claim 53, further comprise at least one analysis output unit, it is operably connected with described anacom, wherein, by analyzing described data, described anacom operationally produces at least one result, and wherein, the operationally feasible result queue corresponding to described at least one result of described anacom is output by analyzing output unit.

55. according to the described equipment of claim 53, wherein, described anacom operationally produces at least one result corresponding to the mistake in the configurable characteristic process of described automated banking machine is set.

56. according to the described equipment of claim 53, wherein, described anacom operationally produces at least one result corresponding to the fault in the operating process of at least one transaction function devices.

57. according to the described equipment of claim 53, wherein, described anacom operationally produces at least one result who needs in the future of the described automated banking machine of predictive maintenance.

58. according to the described equipment of claim 38, wherein, described data prediction is safeguarded the needs in future of at least one transaction function devices in the described automated banking machine, and further comprise with described at least one analyze at least one the anacom that output unit is operably connected, wherein, described at least one anacom operated in response to described mark, with at least one result who needs the future that produces at least one transaction function devices in the described automated banking machine of predictive maintenance, and by described at least one analyze output unit and export result queue corresponding to described at least one result.

59. according to the described equipment of claim 38, wherein, configurable characteristic in the described automated banking machine of described data representation, and further comprise with at least one and analyze at least one the anacom that output unit is operably connected, wherein, described at least one anacom is operated in response to described mark, producing at least one result corresponding at least one mistake in being provided with of the configurable characteristic of described automated banking machine, and by described at least one analyze output unit and export result queue corresponding to described at least one result.

60. according to the described equipment of claim 38, wherein, the operating characteristics of described at least one described transaction function devices of data representation, and further comprise with at least one and analyze at least one the anacom that output unit is operably connected, wherein, described at least one anacom is operated in response to described mark, producing at least one result corresponding to the fault at least one described transaction function devices, and by described at least one analyze output unit and export result queue corresponding to described at least one result.

61. according to the described equipment of claim 60, wherein, described at least one transaction function devices comprises described cash distributor, and wherein, described at least one result represents the fault about described cash distributor.

62. according to the described equipment of claim 61, wherein, the described data storage of expression operating characteristics with the data-carrier store of described cash distributor support and connection in.

63. according to the described equipment of claim 40, further comprise with described automated banking machine at least one anacom separating of described at least one computing machine, wherein, described anacom is analyzed the medium read apparatus with at least one and is operably connected, and wherein, described anacom can be operated so that described analysis medium read apparatus reads in the described mark on the described movable computer computer-readable recording medium, and analysis is corresponding to the described data of described mark, to select at least one from comprise following group: at least one mistake in the process of at least one configurable characteristic that described automated banking machine is set, at least one fault of at least one transaction function devices, and at least one prediction of needing in the future of safeguarding at least one transaction function devices.

64. according to the described equipment of claim 41, further comprise the vision output unit, it is operably connected on described automated banking machine and with described at least one computing machine, and wherein, in response to described instruction, described at least one computing machine operationally makes described vision output unit that the expression output that described data are collected is provided, and makes described mark be recorded on the described removable medium by the operation of described read-write equipment.

65. a method, it comprises:

(a) operation at least one processor in the cash dispensing automated banking machine, to collect the data about the operating parameter that is associated with a plurality of transaction function devices in the described bank machine, at least one transaction function devices comprises the cash distributor;

(b) operation comprises at least one at least one output of the prediction of service action in the future that need implement away from least one computing machine of described bank machine to provide on described bank machine.

66., wherein, (a) comprise the data of collection corresponding to the average velocity that is associated with at least one transaction function devices according to the described method of claim 65.

67., wherein, (a) comprise the data of collection corresponding to the power attenuation that is associated with at least one transaction function devices according to the described method of claim 66.

68., wherein, (a) comprise that collection is corresponding to by the performed a plurality of round-robin data of at least one transaction function devices according to the described method of claim 67.

69., wherein, (a) comprise that collection is corresponding to the data by a plurality of currency bills that transaction function devices shifted of described bank machine according to the described method of claim 68.

70., wherein, (a) comprise that collection is corresponding to the data by a plurality of pairs of bills that currency dispenser picked up of described bank machine according to the described method of claim 69.

71., wherein, (a) comprise the data of collection corresponding at least one calibration value that is associated with calibrating sensors according to the described method of claim 70.

72. according to the described method of claim 71, wherein, (a) comprise the data of collection from a plurality of data-carrier stores, each data-carrier store respectively with a plurality of transaction function devices in one be associated.

73., further comprise according to the described method of claim 72:

(c) before, by operating in the write device in the described bank machine, will write on the removable medium corresponding to the mark of the described data of in (a), being collected at (b).

74., further comprise according to the described method of claim 73:

(d) before, operationally described removable medium is connected with read-write equipment in the described bank machine, wherein, described removable medium comprises a plurality of instructions at (a), and

Wherein, in (a), collect described data, and wherein, in (c), described mark is write described removable medium by operating described read-write equipment in response to described instruction.

75., further comprise according to the described method of claim 74:

At (d) afterwards and (b) before, operationally described removable medium is connected with described at least one computing machine away from described automated banking machine,

Wherein, in (b), produce at least one output in response to the described mark on described removable medium.

76., further comprise according to the described method of claim 72:

(d) the described data that will collect in (a) in (b) are sent to described at least one computing machine.

77., wherein, in (d), transmit described data by online connection according to the described method of claim 76.

78., wherein, in (d), transmit described data by the portable medium that between described bank machine and described at least one computing machine, moves according to the described method of claim 76.

79. according to the described method of claim 76, wherein, in (b), described at least one computing machine produces at least one output, need the future that at least one sensor in the described bank machine is changed in its prediction.

80. according to the described method of claim 79, wherein, in (b), described at least one computing machine provides at least one output, need the future that at least one motor in the described bank machine is changed in its prediction.

81. 0 described method according to Claim 8 further comprises:

Operate described at least one computing machine, carry out at least one output of at least one required part of described at least one repair action so that expression to be provided.

82. 1 described method according to Claim 8 further comprises: at (a) before, at least one input is offered described bank machine, wherein, in (a) in response to described at least one import gather data.

83. 2 described methods according to Claim 8, wherein, in (b), described at least one output comprises at least one in automatic speech output, network interface output and the Email output.

84. according to the described method of claim 65, wherein, in (b), described at least one repair action comprises: change at least one sensor in described bank machine.

85. according to the described method of claim 65, wherein, in (b), described at least one repair action comprises: change described at least one motor in described bank machine.

86. 5 described methods according to Claim 8 further comprise:

Operate described at least one computing machine, so that at least one output corresponding to the part that is used for carrying out described at least one repair action of being predicted at (b) to be provided.

87., further comprise according to the described method of claim 65:

To be sent at least one operated in (b) computing machine in the data of in (a), being collected on the portable medium.

88., further comprise according to the described method of claim 65:

By online communication, the data that will be collected in (a) are sent to described at least one the computing machine of operation in (b).

89. according to the described method of claim 65, wherein, in (a), the described data of being collected are corresponding to the speed of at least one device in the described bank machine.

90. according to the described method of claim 65, wherein, in (a), the described data of being collected are corresponding to the power attenuation of at least one device in the described bank machine.

91. according to the described method of claim 65, wherein, in (b), at least one output comprises at least one in printout, automatic speech output, network interface output and the Email output.

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