CN1983199A - System and method for analyzing out-of-work of computer intellectually - Google Patents
System and method for analyzing out-of-work of computer intellectually Download PDFInfo
- Publication number
- CN1983199A CN1983199A CN 200510131926 CN200510131926A CN1983199A CN 1983199 A CN1983199 A CN 1983199A CN 200510131926 CN200510131926 CN 200510131926 CN 200510131926 A CN200510131926 A CN 200510131926A CN 1983199 A CN1983199 A CN 1983199A
- Authority
- CN
- China
- Prior art keywords
- information
- computing machine
- computer
- hardware
- driver
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Images
Abstract
A system used or realizing intelligent analysis of computer hang-up is prepared as utilizing monitor module to store hardware and driving program as well as application software information of computer into databank of computer, utilizing search module to search out corresponding information in databank of computer according to information key word obtained from journal file generated at time of computer hang-up then to provide relevant settlement plan.
Description
Technical field
The present invention designs a kind of computer system and control method, relates in particular to a kind of system of intellectual analysis deadlock reason and method of intellectual analysis deadlock reason of can realizing when computer corruption.
Background technology
The development of the information society distance between the people that furthered, computing machine has become indispensable partner in people's live and work, no matter is the old man over seventy-year-old, and the child who has still just become literate can use a computer to satisfy oneself each side needs.
Be accompanied by the reach of science, the development of computing machine is swift and violent unusual, and multiple functional software program, the hardware that performance is higher constantly occur, and when providing convenience for people, have also inevitably strengthened the probability that computing machine breaks down.Deadlock is a class computer failure that often occurs, and it produces reason many-side, but nothing more than for system resources consumption excessively, the interruption conflict that overflows in the internal storage data district, software program sends caused.The harm of crashing is self-evident, and it makes troubles not only for our work, and it is irrevocably lost because in time do not preserve also often to cause achievement.
After the deadlock phenomenon appears in computing machine, domestic consumer often can't judge the true cause of deadlock, and the method that the specialized maintenance personnel take usually is to reinstall system and application software or change suspicious hardware, this kind measure does not have clear and definite specific aim, and the phenomenon that therefore crashes can not guarantee to be solved at all.
The error reporting sending function is provided in the system more than WINDOWS XP, but not all computing machine or soft, hardware manufacturing commercial city concern error reporting, even can not provide solution, moreover because some other reasons computing machines do not send error reporting, this makes the specialized maintenance personnel can't judge the deadlock reason of computing machine.
In the system more than WINDOWS XP, computing machine can generate the journal file of the dump type of a logger computer deadlock momentary status automatically when crashing, this journal file has comprised computer corruption moment hardware, driver, the information of application software, computing machine is after restarting, can call above-mentioned dump journal file by dos command, thereby the information key word of the deadlock reason that obtains being correlated with, the specialized maintenance personnel analyze the computer corruption reason with reference to the above-mentioned information key word that obtains, thereby take corresponding solution, because there is difference in different maintenance personals' professional skill, therefore the solution of taking behind this information keyword analyses is also varied, the factor of man's activity is bigger, can not guarantee that the solution of taking is objective effectively; Sometimes the specialized maintenance personnel are according to the deadlock symptom of computing machine solution like the search class in network, but can not guarantee just can search correct solution according to similar symptom.
Summary of the invention
The invention provides a kind of system and method for realizing the computer corruption intellectual analysis, be used to confirm the reason of computer corruption, and provide clear and definite solution to the computer user.
The system of realization computer corruption intellectual analysis of the present invention increases to be provided with monitor module and search module in computing machine,
Described monitor module is used for computing machine hardware, driver, application software information stores in Computer Database;
The information key word that the journal file that described search module generates when calling deadlock according to computing machine obtains is sought out corresponding information, and corresponding solution is provided in Computer Database.
In said system, described search module is according to the corresponding informance that searches out, or hardware is changed in prompting; Or down loading updating driver from network automatically; Or downloading application software ROMPaq from network automatically; Or according to calling the information key word AutoLink web search deadlock reason that the journal file that generates when crashing obtains.
The present invention can further include a memory module, and this memory module is used for the solution that the storage computation machine crashes.
The present invention also provides a kind of method that realizes the computer corruption intellectual analysis, and step comprises:
Step 1, computing machine are called the journal file that generates automatically when crashing, and draw the information key word of deadlock reason;
Step 2, computing machine is sought out corresponding informance according to above-mentioned information key word in its database;
Step 3, computing machine provides corresponding solution according to above-mentioned corresponding informance.
In the above-mentioned steps two, canned data comprises the version information of hardware, driver, application software, supplier's information in the Computer Database.
In the above-mentioned steps three, computing machine is according to the corresponding hardware of storing in its database, driver, application software information, or hardware is changed in prompting; Or down loading updating driver from network automatically; Or downloading application software ROMPaq from network automatically; Or according to calling the information key word AutoLink web search deadlock reason that the journal file that generates when crashing obtains.
Among the present invention, hardware with computing machine, driver, the application software information stores is in database, after the deadlock phenomenon appears in computing machine, computing machine draws the information key word of deadlock reason according to the journal file that calls the moment generation of crashing, the hardware of storing in the binding data storehouse, driver, the version of application software, information such as supplier, in network, locate to download corresponding solution to corresponding supplier automatically, and hardware to storing in the Computer Database, driver, application software information is upgraded, and eliminates the reason that causes computer corruption with this.Use the present invention, can realize intellectual analysis, and take corresponding solution automatically, do not need specialized maintenance personnel's too much intervention, improved the convenience that computing machine uses the deadlock reason.
Description of drawings
Fig. 1 is the structural representation of the system of the realization computer corruption intellectual analysis described in the present invention;
Fig. 2 is the another kind of structural representation of the system of the realization computer corruption intellectual analysis described in the present invention;
Fig. 3 is the method flow diagram of the realization computer corruption intellectual analysis described in the present invention.
Embodiment
Information such as the version of the present invention storage hardware, driver, application software in Computer Database, supplier, after computing machine crashes, computing machine calls the journal file that generates automatically when crashing, draw the information key word of deadlock reason, from above-mentioned database, seek out the information such as version, supplier of relevant hardware, driver, application software in conjunction with this key word, automatically in network, search for the more corresponding informance of highest version again, come the information in the new database more, eliminate the deadlock phenomenon whereby.
The present invention will be further described below in conjunction with Figure of description, and as shown in Figure 1, except necessary parts such as hard disk, processor, internal memory, also increase is provided with monitor module and search module in the computer system of the present invention;
Above-mentioned monitor module is used for computing machine hardware, driver, application software information stores in Computer Database, described information comprises information such as the version information of hardware, driver, application software, factory's name of supplying producer and network address, as antivirus software is NAV, and version is 2005 editions; Simultaneously, this monitor module can also come hardware in the search network at interval by setting regular time, driver, the latest version information of application software, and be stored in the database of computing machine, for example, first day computing machine setting every month is according to the hardware of the storage in the database, driver, the version of application software, supplier's information, automatically link to corresponding scheduler, search and whether have the more hardware of highest version, driver, application software information, if exist, then be stored in the Computer Database, realize its hardware, driver, the renewal of application software information;
The information key word that the journal file that above-mentioned search module generates when calling deadlock according to computing machine obtains is sought out corresponding information, and corresponding solution is provided in Computer Database; Computing machine is understood call driver, look-at-me in the internal memory of computing machine in operational process, like this, when computing machine takes place to crash, computing machine will generate the journal file of reflection deadlock moment computer mode automatically, this journal file has comprised information such as hardware, driver, application software, after restarting the computer, call this journal file by dos command, just can obtain key word about the deadlock reason; The key word that calls the deadlock reason that journal file obtains as computing machine is NavEx15, then search module searches out NAV antivirus software information according to this key word NavEx15 in Computer Database, the generation that can learn the deadlock phenomenon is relevant with the NAV antivirus software, so search module is according to version information and supplier's the network address and the network address that antivirus software upgrades of the NAV antivirus software that searches in the database of computing machine, the upgrading of antivirus software is carried out in the website that is connected to the supplier automatically; The reason of computer corruption is if the problem of the driver of hardware, and the solution of solution and aforementioned antivirus software is similar; If the reason that crashing appears in computing machine is hardware fault, then send the information of changing hardware, for example, the reason of computer corruption is the incompatible of sound card and system, then search module is searched in its database according to calling the information key word that the deadlock journal file obtains, and learns that deadlock is relevant with sound card, so send the information of changing hardware, the prompting user changes sound card; In the time in database, can't seeking out relevant information according to deadlock reason key word, the reason that crashes according to this key word AutoLink web search then, be that computing machine is when utilizing hardware that the information key word can't obtain being correlated with or driver or application software information in database, computing machine utilizes the key word of this information key word as web search, automatically link to the internet, Explore Related Sites, and the chained address of the related web site that searches offered the user.
Avoid occurring because identical former thereby produce and repeatedly repeat the phenomenon that crashes in order to make same computing machine, the present invention can further include a memory module, this memory module is used for the solution that the storage computation machine crashes, promptly after the computer corruption phenomenon solves, this memory module notes the result of the information in the current database, the current deadlock analysis of causes, to the counte-rplan of current deadlock phenomenon; This memory module both can be exterior storage medium independently, also can be stored in to be difficult for deleted space on the hard disc of computer; After computing machine was reinstalled system, the user can upgrade driver in the computing machine or application program by the solution of storing on this memory module; This memory module also can be the memory module in the network, and the user is stored in solution in the network storage module, from network driver in the local computer and application software is upgraded when needing.
The present invention also provides a kind of method that realizes the computer corruption intellectual analysis, and shown in Figure of description 2, step comprises:
Step 101, computer starting calls the journal file that file is called Minidump by dos command, obtains the information key word of computer corruption reason, and for example the information key word is NavEx15; Above-mentioned Minidump journal file generates when computer corruption automatically, has reflected the state that computer corruption is instantaneous, and this Minidump journal file has comprised computer hardware, driver, application software information;
Step 102, computing machine is sought out corresponding informance according to the above-mentioned information key word that obtains in its database; Canned data comprises the version information of hardware, driver, application software, supplier's information in its database, can be artificial in advance be stored in the database, or by the latest version information of setting regular time interval, and be stored in the database of computing machine by hardware, driver, application software in the Computer Automatic Search network; For example, in Computer Database, search out NAV antivirus software information by above-mentioned key word NavEx15, the generation that can learn the deadlock phenomenon is relevant with the NAV antivirus software, so can search out version information and supplier's the network address and the network address that antivirus software upgrades of NAV antivirus software in the database of computing machine;
Step 103, computing machine are taked corresponding solution according to the above-mentioned corresponding informance that searches; As according to the relevant Nav antivirus software information that searches in the above-mentioned steps, the upgrading of antivirus software is carried out in the website that then is connected to Nav antivirus software supplier automatically; The reason of computer corruption is if the problem of the driver of hardware, and the solution of solution and aforementioned antivirus software is similar; If the reason that crashing appears in computing machine is hardware fault, then send the information of changing hardware, for example, the reason of computer corruption is the incompatible of sound card and system, then search module is searched in its database according to calling the information key word that the deadlock journal file obtains, and learns that deadlock is relevant with sound card, so send the information of changing hardware, the prompting user changes sound card; In the time in database, can't seeking out relevant information according to deadlock reason key word, the reason that crashes according to this key word AutoLink web search then, be that computing machine is when utilizing hardware that the information key word can't obtain being correlated with or driver or application software information in database, computing machine utilizes the key word of this information key word as web search, automatically link to the internet, Explore Related Sites, and the chained address of the related web site that searches offered the user.
The method of realization computer corruption intellectual analysis of the present invention can also further comprise the storing step of a solution in step 103, its process is: computing machine is stored in solution in the storage medium.This storage medium both can be exterior storage medium independently, also can be to be difficult for deleted space on the hard disc of computer, also can be the storage medium in the network, the user is stored in solution in the network, from network the local computer program is upgraded when needing.In this step, the result of the information under the computer recording in the current database, the current deadlock analysis of causes, to the counte-rplan of current deadlock phenomenon; After computing machine was reinstalled system, the user can upgrade driver in the computing machine or application program by the solution of storing on this storage medium.
Claims (9)
1. a system that realizes the computer corruption intellectual analysis comprises hard disk, processor, internal memory, it is characterized in that, also comprises monitor module and search module,
Described monitor module is used for computing machine hardware, driver, application software information stores in Computer Database;
The information key word that the journal file that described search module generates when calling deadlock according to computing machine obtains is sought out corresponding information, and corresponding solution is provided in Computer Database.
2. the system of realization computer corruption intellectual analysis as claimed in claim 1 is characterized in that, described monitor module comprises the version information of hardware, driver, application software, supplier's information in the information of databases storage.
3. the system of realization computer corruption intellectual analysis as claimed in claim 1 or 2 is characterized in that, the up-to-date information of hardware, driver, application software in the described monitor module periodic search network, and be stored in the database.
4. the system of realization computer corruption intellectual analysis as claimed in claim 1 is characterized in that, described search module is according to the corresponding informance that searches out, or hardware is changed in prompting; Or down loading updating driver from network automatically; Or downloading application software ROMPaq from network automatically; Or according to calling the information key word AutoLink web search deadlock reason that the journal file that generates when crashing obtains.
5. as the system of claim 1 or 4 described realization computer corruption intellectual analysis, it is characterized in that described system further comprises memory module, this memory module is used for the solution that the storage computation machine crashes.
6. method that realizes the computer corruption intellectual analysis is characterized in that step comprises:
Step 1, computing machine are called the journal file that generates automatically when crashing, and draw the information key word of deadlock reason;
Step 2, computing machine is sought out corresponding informance according to above-mentioned information key word in its database;
Step 3, computing machine provides corresponding solution according to above-mentioned corresponding informance.
7. the method for realization computer corruption intellectual analysis as claimed in claim 6 is characterized in that, in the described step 2 in the database canned data comprise the version information of hardware, driver, application software, supplier's information.
8. the method for realization computer corruption intellectual analysis as claimed in claim 6 is characterized in that, computing machine is according to corresponding informance in the described step 3, or hardware is changed in prompting; Or down loading updating driver from network automatically; Or downloading application software ROMPaq from network automatically; Or according to calling the information key word AutoLink web search deadlock reason that the journal file that generates when crashing obtains.
9. as the method for claim 6 or 8 described realization computer corruption intellectual analysis, it is characterized in that described step 3 further comprises: computing machine is stored in solution in the storage medium.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNB2005101319265A CN100570570C (en) | 2005-12-15 | 2005-12-15 | A kind of system and method for realizing the computer corruption intellectual analysis |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNB2005101319265A CN100570570C (en) | 2005-12-15 | 2005-12-15 | A kind of system and method for realizing the computer corruption intellectual analysis |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN1983199A true CN1983199A (en) | 2007-06-20 |
| CN100570570C CN100570570C (en) | 2009-12-16 |
Family
ID=38165752
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CNB2005101319265A Expired - Fee Related CN100570570C (en) | 2005-12-15 | 2005-12-15 | A kind of system and method for realizing the computer corruption intellectual analysis |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN100570570C (en) |
Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102768639A (en) * | 2012-06-11 | 2012-11-07 | 北京奇虎科技有限公司 | Operating system kernel-level error positioning method and device |
| CN103810136A (en) * | 2012-11-13 | 2014-05-21 | 王明仁 | Computer cluster, management method and management system for computer cluster |
| CN105955838A (en) * | 2016-05-24 | 2016-09-21 | 天脉聚源(北京)传媒科技有限公司 | System halt reason check method and device |
| CN106844139A (en) * | 2016-12-19 | 2017-06-13 | 广州视源电子科技股份有限公司 | A kind of log file analysis method and device |
| CN110471783A (en) * | 2019-07-22 | 2019-11-19 | 珠海金山网络游戏科技有限公司 | A kind of delay machine location of mistake method and system |
| CN110489256A (en) * | 2019-07-19 | 2019-11-22 | 珠海金山网络游戏科技有限公司 | A kind of delay machine positioning restorative procedure and system |
| CN111274059A (en) * | 2020-01-21 | 2020-06-12 | 浙江大华技术股份有限公司 | Software exception handling method and device for slave equipment |
-
2005
- 2005-12-15 CN CNB2005101319265A patent/CN100570570C/en not_active Expired - Fee Related
Cited By (9)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102768639A (en) * | 2012-06-11 | 2012-11-07 | 北京奇虎科技有限公司 | Operating system kernel-level error positioning method and device |
| CN102768639B (en) * | 2012-06-11 | 2015-02-18 | 北京奇虎科技有限公司 | Operating system kernel-level error positioning method and device |
| CN103810136A (en) * | 2012-11-13 | 2014-05-21 | 王明仁 | Computer cluster, management method and management system for computer cluster |
| CN105955838A (en) * | 2016-05-24 | 2016-09-21 | 天脉聚源(北京)传媒科技有限公司 | System halt reason check method and device |
| CN106844139A (en) * | 2016-12-19 | 2017-06-13 | 广州视源电子科技股份有限公司 | A kind of log file analysis method and device |
| CN110489256A (en) * | 2019-07-19 | 2019-11-22 | 珠海金山网络游戏科技有限公司 | A kind of delay machine positioning restorative procedure and system |
| CN110471783A (en) * | 2019-07-22 | 2019-11-19 | 珠海金山网络游戏科技有限公司 | A kind of delay machine location of mistake method and system |
| CN111274059A (en) * | 2020-01-21 | 2020-06-12 | 浙江大华技术股份有限公司 | Software exception handling method and device for slave equipment |
| CN111274059B (en) * | 2020-01-21 | 2023-10-10 | 浙江大华技术股份有限公司 | Software exception handling method and device of slave device |
Also Published As
| Publication number | Publication date |
|---|---|
| CN100570570C (en) | 2009-12-16 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| US8055595B1 (en) | System and method for supporting the utilization of machine learning | |
| US10929240B2 (en) | System and method for adjusting membership of a data replication group | |
| US10891267B2 (en) | Versioning of database partition maps | |
| US6742141B1 (en) | System for automated problem detection, diagnosis, and resolution in a software driven system | |
| US7930215B2 (en) | Contextual computing system | |
| US8346931B2 (en) | Conditional computer runtime control of an information technology environment based on pairing constructs | |
| US7886028B2 (en) | Method and system for system migration | |
| CN100570570C (en) | A kind of system and method for realizing the computer corruption intellectual analysis | |
| CN103380423B (en) | For the system and method for private cloud computing | |
| US20160127465A1 (en) | Cross-platform data synchronization | |
| US20080040455A1 (en) | Model-based deployment and configuration of software in a distributed environment | |
| US20090113407A1 (en) | Managing software lifecycle | |
| CN105393243A (en) | Transaction ordering | |
| CN105359147A (en) | Online database migration | |
| WO2007036932A2 (en) | Data table management system and methods useful therefor | |
| US20090006063A1 (en) | Tuning and optimizing distributed systems with declarative models | |
| CN101155116A (en) | Apparatus and method for efficient handling of mostly read data in a computer server | |
| WO2004092951A2 (en) | Managing a computer system with blades | |
| CN103338243A (en) | Method and system for updating cache data of Web node | |
| WO2013148488A1 (en) | A method and system for centralized issue tracking | |
| CN102355499B (en) | Cloud computing system | |
| WO2000068793A1 (en) | System for automated problem detection, diagnosis, and resolution in a software driven system | |
| US20110082819A1 (en) | Systems and Methods for Decision Pattern Identification and Application | |
| CN110221929A (en) | A kind of service software system architecture and its application method | |
| CN114398334A (en) | Prometheus remote storage method and system based on ZNBase cluster |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant | ||
| CF01 | Termination of patent right due to non-payment of annual fee | ||
| CF01 | Termination of patent right due to non-payment of annual fee |
Granted publication date: 20091216 Termination date: 20201215 |