CN1889597A - Method for improving user physical examination - Google Patents
Method for improving user physical examination Download PDFInfo
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- CN1889597A CN1889597A CN 200510080079 CN200510080079A CN1889597A CN 1889597 A CN1889597 A CN 1889597A CN 200510080079 CN200510080079 CN 200510080079 CN 200510080079 A CN200510080079 A CN 200510080079A CN 1889597 A CN1889597 A CN 1889597A
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- control messages
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Abstract
A method for improving experience of user plays prompt information actively by terminal device to improve experience of user and furthermore to raise connection success-rate of call when connection can not be successfully realized because network is not stable.
Description
Technical field
The present invention relates to the communications field, relate in particular to a kind of method of improving user experience.
Background technology
In carrying out the telecommunication business procedure; the jointing-success-rate of calling out, and when can't continue success, have miscellaneous prompt tone can in time allow the user know the situation of understanding current business; usually can improve terminal use's satisfaction, improve user's experience.
Prior art one related to the present invention to terminal equipment play cuing information or prompt tone, is improved the technical scheme of user experience by local side apparatus.As, when the called subscriber is just busy, issue prompt tone by local side apparatus (for example switch), tell the calling subscriber called just busy.Perhaps tell the calling subscriber " network is busy, please tries after a while again ".
By the technical scheme of above-mentioned prior art as can be seen: described information or the like all sends the terminal use to by local side apparatus.Can there be following defective like this:
If during 1 unstable networks, then the quality of this voice prompt also can variation, can not play and improve user experience effect.
Can't be successful if 2 cause continuing because of unstable networks, the information that local side apparatus issues at all can't incoming terminal equipment, can't notify the user " network is busy; please try after a while again ", can only put busy tone rambunctiously, therefore the user can be because of can't hear information (as dialing tone) on-hook, and then cause the call successful rate reduction.
Summary of the invention
In view of above-mentioned existing in prior technology problem, the purpose of this invention is to provide a kind of method of improving user experience, by this method, can since unstable networks cause continuing can't case of successful under, terminal equipment is play cuing information initiatively, thereby improve user experience, and then improve jointing-success-rate of calling; By the present invention, need not to send information to terminal use by local side apparatus, but initiatively play back by terminal equipment fully, therefore can not occur can not playing the situation of improving user experience effect because unstable networks causes the degradation of voice prompt.
The objective of the invention is to be achieved through the following technical solutions:
The invention provides a kind of method of improving user experience, comprising:
A, determine not receive control messages time that local side apparatus sends when communication terminal device and reach when setting thresholding, then play the corresponding prompt sound and give the user.
Wherein, before described steps A, comprise:
A01, the information that preservation is recorded on communication terminal device;
A02, the playback module of playing the described information of recording is set on communication terminal device.
Wherein, described steps A specifically comprises:
A1, when user's off-hook, communication terminal device starts timer, and prison is received the control messages that local side apparatus sends;
A2, when timer expiry, described communication terminal device is determined the control messages do not receive that local side apparatus sends, then according to call flow present located state, plays corresponding prompt information by described playback module and gives the user.
Wherein, described steps A also comprises:
A3, described user carry out corresponding operation according to described information;
A4, described communication terminal device carry out record with described user's operation information;
A5, when receiving the control messages that local side apparatus sends, communication terminal device is carried out subsequent treatment according to the operation information of described control messages and described record.
Wherein, described steps A 5 specifically comprises:
Prison is received the control messages that local side apparatus sends in setting-up time T, if do not receive control messages when reaching setting-up time thresholding T, then according to call flow present located state, plays corresponding prompt information and gives the user; If receive described control messages in setting-up time T, then described communication terminal device is carried out subsequent treatment according to the operation information of described control messages and described record.
As seen from the above technical solution provided by the invention, when definite control messages time of not receiving that local side apparatus sends of communication terminal device reaches the setting thresholding, then play the corresponding prompt sound and give the user, by the present invention, can since unstable networks cause continuing can't case of successful under, terminal equipment is play cuing information initiatively, thereby improve user experience, and then improve jointing-success-rate of calling; By the present invention, need not to send information to terminal use by local side apparatus, but initiatively play back by terminal equipment fully, therefore can not occur can not playing the situation of improving user experience effect because unstable networks causes the degradation of voice prompt.
Description of drawings
Fig. 1 is the flow chart of first embodiment of the invention;
Fig. 2 is the flow chart of second embodiment of the invention.
Embodiment
Under the communication network normal condition, behind user's off-hook, terminal equipment should for example be put dialing tone by the voice of control appliance controls playing appointment, is perhaps sent the voice of appointment to terminal equipment from other equipment by control appliance control.If communication network is unusual, then terminal equipment may can not receive control information, and this moment, the user can't hear sound.After network recovery was normal, perhaps receives the control messages of repeating transmission, the user just can hear prompt tone.If the overtime control messages of still not receiving, what then this moment, the user heard is busy tone.Therefore in order to improve the communication terminal user experience, the invention provides a kind of method of improving user experience, its core is: when definite control messages time of not receiving that local side apparatus sends of communication terminal device reaches the setting thresholding, then play the corresponding prompt sound and give the user.
First embodiment provided by the invention as shown in Figure 1, comprising:
Step S101, the information that preservation is recorded on communication terminal device.
Step S102, the playback module of playing the information record is set on communication terminal device.
Step S103, when user's off-hook, communication terminal device starts timer t, and prison is received the control messages that local side apparatus sends.
Step S104, when timer expiry, if described communication terminal device is determined the control messages do not receive that local side apparatus sends, then terminal equipment is play corresponding prompt information by described playback module and is given the user according to call flow present located state.
Illustrate as follows:
Behind user's off-hook, the terminal equipment supervision timer, if when described timer expiry, terminal equipment also can not receive control messages, then the good prompt tone of playback module played pre-recorded of device interior, for example dialing tone.
If because other reason, for example terminal equipment is not registered on the control appliance, (terminal equipment is by detecting the network interface state interrupt of oneself, and when perhaps obtaining the IP address automatically, discovery can't have been obtained the IP address, judges network and interrupts in perhaps network interruption.) or the like under the situation, the user can not obtain the service that local side provides, this moment terminal equipment according to call flow present located state, give the user by the corresponding prompt sound that the playback module played pre-recorded is good, for example user's off-hook is overtime, put dialing tone.If let slip dialing tone state afterwards, for example the user has dialled number, and wait continues overtime, then plays the prompt tone of " network is busy ".
Second embodiment provided by the invention as shown in Figure 2, comprising:
Step S201, the information that preservation is recorded on communication terminal device.
Step S202, the playback module of playing the information record is set on communication terminal device.
Step S203, when user's off-hook, communication terminal device starts timer t, and prison is received the control messages that local side apparatus sends.
Step S204, when described timer expiry, when described communication terminal device determines not receive the control messages that local side apparatus sends, then play corresponding prompt information to the user by described playback module.
Step S205, described user carry out corresponding operation by described information.
Step S206, described communication terminal device carry out record with described user's operation.
Step S207, the control messages that prison receipts local side apparatus sends in setting-up time thresholding T, if do not receive control messages when reaching setting-up time thresholding T, then execution in step S208 promptly plays corresponding prompt information and gives the user; If in setting-up time thresholding T, receive described control messages, execution in step S209 then, promptly described communication terminal device is according to the information and executing subsequent treatment of described control messages and described record.
Describe the specific implementation process of the foregoing description below for example in detail:
Behind user's off-hook, when terminal equipment is confirmed not receive control messages in setting-up time t, the good prompt tone of playback module played pre-recorded of device interior then is as dialing tone; This moment, the user began dialing according to described prompt tone, and described terminal equipment carries out buffer memory with the number that the user dialed, and prison is received the control messages that local side apparatus sends in setting-up time thresholding T.If when reaching setting-up time thresholding T, do not receive control messages, then play the prompt tone of prerecording accordingly and give the user, as " network is busy, please tries after a while again "; If in setting-up time thresholding T, receive described control messages, or network recovery normal after, then described communication terminal device is according to the information and executing subsequent treatment of described control messages and described record, as the automatic replay number of buffer memory.
By the technical scheme of the invention described above as can be seen,
Use the present invention, under the unusual situation of network, can improve user's experience.Especially use early stage in new technology, as, at NGN (the Next Generation Network that with IP is carrying; Next generation network) under the networking, often exists owing to unstable networks causes the low situation of jointing-success-rate of calling.In this case, when usually can't continue success because of the network reason, contact between terminal and the local side also may be interrupted, so can't control the situation that some informations are notified user's current operation that issues by local side apparatus, therefore use early stage in new technology, more need to use the present invention, the method for improving user experience promptly is provided on terminal equipment.
The above; only for the preferable embodiment of the present invention, but protection scope of the present invention is not limited thereto, and anyly is familiar with those skilled in the art in the technical scope that the present invention discloses; the variation that can expect easily or replacement all should be encompassed within protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion with the protection range of claim.
Claims (5)
1, a kind of method of improving user experience is characterized in that, comprising:
A, determine not receive control messages time that local side apparatus sends when communication terminal device and reach when setting thresholding, then play the corresponding prompt sound and give the user.
2, method according to claim 1 is characterized in that, comprises before described steps A:
A01, the information that preservation is recorded on communication terminal device;
A02, the playback module of playing the described information of recording is set on communication terminal device.
3, method according to claim 2 is characterized in that, described steps A comprises:
A1, when user's off-hook, communication terminal device starts timer, and prison is received the control messages that local side apparatus sends;
A2, when timer expiry, described communication terminal device is determined the control messages do not receive that local side apparatus sends, then according to call flow present located state, plays corresponding prompt by described playback module and passes breath and give the user.
4, method according to claim 3 is characterized in that, described steps A also comprises:
A3, described user carry out corresponding operation according to described information;
A4, described communication terminal device carry out record with described user's operation information;
A5, when receiving the control messages that local side apparatus sends, communication terminal device is carried out subsequent treatment according to the operation information of described control messages and described record.
5, method according to claim 4 is characterized in that, described steps A 5 specifically comprises:
Prison is received the control messages that local side apparatus sends in setting-up time T, if do not receive control messages when reaching setting-up time thresholding T, then according to call flow present located state, plays corresponding prompt information and gives the user; If receive described control messages in setting-up time T, then described communication terminal device is carried out subsequent treatment according to the operation information of described control messages and described record.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 200510080079 CN1889597A (en) | 2005-06-29 | 2005-06-29 | Method for improving user physical examination |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 200510080079 CN1889597A (en) | 2005-06-29 | 2005-06-29 | Method for improving user physical examination |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN1889597A true CN1889597A (en) | 2007-01-03 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN 200510080079 Pending CN1889597A (en) | 2005-06-29 | 2005-06-29 | Method for improving user physical examination |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103391379A (en) * | 2012-05-09 | 2013-11-13 | 汤姆逊许可公司 | Home gateway with standby state support |
-
2005
- 2005-06-29 CN CN 200510080079 patent/CN1889597A/en active Pending
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103391379A (en) * | 2012-05-09 | 2013-11-13 | 汤姆逊许可公司 | Home gateway with standby state support |
| CN103391379B (en) * | 2012-05-09 | 2019-04-12 | 汤姆逊许可公司 | The home gateway supported with standby mode |
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