CN1885880A

CN1885880A - Traffic statistic method for intelligent service

Info

Publication number: CN1885880A
Application number: CN 200610060846
Authority: CN
Inventors: 夏文鑫; 徐斌
Original assignee: Huawei Technologies Co Ltd
Current assignee: Huawei Technologies Co Ltd
Priority date: 2006-05-25
Filing date: 2006-05-25
Publication date: 2006-12-27
Anticipated expiration: 2026-05-25
Also published as: CN100512344C

Abstract

The related statistic method for telephone traffic in intelligent business comprises: SSP divides the calling business into three stages (calling begin, interactive, and calling end) according to operation command from SCP; when beginning, SCP is counted as common called user; in interactive stage, it counts the intelligent source as common circuit; on end stage, SCP is counted as common calling user. This invention has independent statistical result to accurate reflect real telephone traffic data and service quality.

Description

A kind of statistical method for telephone traffic that is used for IN service

Technical field

The present invention relates to the intelligent network field, particularly a kind of statistical method for telephone traffic that is used for IN service.

Background technology

In intelligent network, Service Switching Point (Service Switching Point, SSP) except finishing the basic access function, also be used for receiving and the identification intelligent service call, and with service control point (Service Control Point, SCP) communication goes to influence the call flows of service switching point by the service logic in the service control point (SCP), realizes IN service.

Because IN service is to have introduced the Intelligent treatment part on the basic service call flow, prior art is just put on an equal footing IN service and general service, IN service is called out carried out overall traffic statistic according to its flow direction.As shown in Figure 1, prior art is added up overall telephone traffics with intelligent call by eight big flow directions such as " originating traffic ", " terminating traffic ", " internal traffic ", " striking out of giving orders or instructions ", " Incoming is talked about ", " incoming traffic ", " outgoing traffic ", " transit traffic ", to obtain the call situation of the overall situation, calling service quality, the statistical information of aspects such as network quality.

But because IN service itself has user interactions characteristics flexibly, finish IN service one time, repeatedly interacting message must be carried out with the service control point (SCP) in the service switching point, and its call flow and ordinary call have bigger difference.With prepayment service (Prepaid Service PPS) is example, and the user dials called number one time, Called Onhook after the conversation, then the calling subscriber can continue to dial another called number and calls out, and this process can be carried out repeatedly.If add up with prior art, can occur then that terminating traffic is greater than originating traffic in intelligent call, number is not inconsistent during traffic measurement; In addition, if the user only queries the balance or revises password and do not call out, terminating traffic then can appear in intelligent call less than originating traffic, the traffic measurement result who causes call completing rate to reduce when then adding up with prior art.

Therefore prior art is carried out overall traffic measurement according to the flow direction of intelligent call, its basic shortcoming is: can't be according to the characteristics reflection service switching point of IN service and the call progress stage between the service control point (SCP), and in the different stages, the intelligence traffic measurement is different to liking, can not between each stage, compare, otherwise will cause degradation abnormal results under telephone traffic imbalance, the call completing rate.In a word, the traffic measurement of IN service is difficult to the traffic data that reflects that correctly it is actual with prior art.

Summary of the invention

In view of this, main purpose of the present invention is to provide the statistical method that can correctly add up traffic data in a kind of IN service.

For achieving the above object, the invention provides a kind of IN service statistical method, this method comprises the steps:

A: increase sign sign IN service present located call phase;

B: the service control point (SCP) issues instruction manipulation the IN service calling is divided into some stages;

C: some measuring units are set in the service switching point, determine that by IN service stage sign in the Call Control Block current needs carry out the stage of traffic measurement and carry out the traffic measurement processing respectively.

Wherein, step a increases sign sign IN service present located call phase in Call Control Block, and its initial value is the incoming call stage;

Wherein, step b also comprises:

B1) when calling subscriber's off-hook or service switching point accounted for into relaying, IN service stage sign was changed to user's incoming call stage;

B2) when the service control point (SCP) issued request report Basic Call State Module incident RRBE, the incoming call stage finished, and in the user interactions stage, IN service stage sign is changed to the user interactions stage;

B3) when the service control point (SCP) issues attended operation CONNECT, the user interactions stage finishes, and in the exhalation stage, IN service stage sign is changed to the exhalation stage, finishes up to called subscriber's on-hook exhalation stage;

If after called subscriber's on-hook the calling subscriber need continue to initiate new calling then IN service stage sign be changed to the incoming call stage again, otherwise an intelligent call traffic measurement finishes.

Wherein, measuring unit comprises described in the step c: intelligent incoming call qos measurement unit, mutual measuring unit of intelligent subscriber and intelligent exhalation qos measurement unit, above-mentioned three measuring units are respectively to the incoming call stage, and user interactions stage and exhalation stage are carried out traffic measurement.

In the incoming call stage, caller is actual calling subscriber, and called is the service control point (SCP), in this stage, mainly add up the service quality that caller is surveyed, insert the efficient of SSP as caller, whether SSP can report SCP with calling, whether obtains SCP response, and caller such as abandons at number;

In the user interactions stage, caller is actual caller, called is intelligent resource, in this stage, main statistics calling subscriber queries the balance, revises the operation number of password, input called number etc., reach these numbers and respectively account for total IN process number of times ratio, this stage caller abandons waiting number also within statistics;

In the exhalation stage, caller is SCP, called is actual called subscriber, in this stage, mainly be numbers such as statistics service quality of actual callee side such as called connection, called party answer, Called Busy, and count these numbers and account for statistical indicators such as the percentage of CONNECT operation and out call completing rate, this stage emphasis is added up various failure causes.

In addition, the present invention, the service control point (SCP) can also issue and be connected to resource operation CTR and attended operation CONNECT is divided into incoming call stage, user interactions stage and exhalation stage with intelligent call service, perhaps

The service control point (SCP) issues attended operation CONNECT intelligent call service is divided into incoming call stage and exhalation stage.

Compared with prior art, in the IN service statistical method for telephone traffic of the present invention, the service switching point is divided into several stages according to the instruction that the service control point (SCP) issues with intelligent call service, all there are definite calling and called in each stage, can use for reference the ordinary call model and carry out traffic measurement, statistical content is relatively independent, and statistics can correctly reflect the information of aspects such as the actual traffic data of IN service and calling service quality, network quality, for dredging busy and error correction provides statistics accurately.

Description of drawings

Fig. 1 is an IN service traffic direction schematic diagram in the prior art.

Fig. 2 is each stage schematic diagram of traffic measurement in the IN service of the present invention.

Fig. 3 is the message interaction process figure of service switching point and service control point (SCP) in the IN service of the present invention.

Fig. 4 is a traffic measurement flow chart in the IN service of the present invention.

Embodiment

For making the purpose, technical solutions and advantages of the present invention clearer, the present invention is described in further detail below in conjunction with accompanying drawing.

Please refer to accompanying drawing 2, the present invention has disclosed statistical method for telephone traffic in a kind of novel intelligent business, this method core concept is that intelligent call service is divided into three phases: incoming call stage, user interactions stage and exhalation stage, all determine calling and called in each stage, relend mirror ordinary call model each stage is carried out traffic measurement.Below in conjunction with Fig. 3 and Fig. 4 the present invention is further described.

It needs to be noted that increased the sign of sign IN service present located call phase in Call Control Block of the present invention, its initial value is " incoming call stage ".Be example with a prepayment service below, illustrate how the present invention is divided into three phases with intelligent call service, please refer to shown in Figure 3ly, Fig. 3 is the interacting message basic flow sheet of service switching point and service control point (SCP):

At first, the service switching point issues IDP (Initial DP, Initial Detection Point) message instruction triggers IN service, for example certain number of calling user dials is as 17909 or 200 etc., some incidents that take place when if request report Basic Call State Module incident RRBE (Request Report BCSM Event) is not received in the service switching point, for example calling subscriber's on-hook or service control point (SCP) do not have response etc., just carry out traffic measurement by " intelligent incoming call service quality " measuring unit.In the incoming call stage, the service control point (SCP) is replaced actual called subscriber to handle as common calling, in this stage mainly is the service quality of statistics Calling Side such as the efficient of caller access service exchange point SSP, whether SSP can report calling service control point (SCP) (being similar to the called connection of ordinary call), whether obtain SCP response (being similar to the called party answer of ordinary call), whether and caller number such as abandons, can connect actual called at last and be indifferent to it.

After the trigger intelligent business of service switching point, the service control point (SCP) issues request report Basic Call State Module incident RRBE message and instructs to the service switching point, dispose test point DP (Detection Point) incident relevant of its care with calling, incoming call stage this moment finishes, in the user interactions stage, IN service stage sign is changed to the user interactions stage.Subsequently, the service control point (SCP) issues CTR message (Connect toResource, be connected to resource) allow its application call out some resources that need to the service switching point, issue PC (Promt and Collect User Information subsequently, user profile is also collected in prompting) message instructs to SSP, in order to card number, the password of collecting the user and the called number of dialing etc.; The service switching point sends to the service control point (SCP) by PCR (PC Result, prompting and collect the user profile operating result) message instruction with these numbers, can continue to call out after waiting the service control point (SCP) to check out this user profile.Subsequently SCP issue DFC (Disconnect Forward Connection, remove forward connection) message instruct to SSP allow its discharge before the resource of application.In this stage, carry out traffic measurement by " the mutual measuring unit of intelligent subscriber ".Owing to might issue repeatedly the RRBE operation in the intelligent call, be as the criterion to issue for the first time the RRBE operation.The application and the use of a circuit are added up the application of intelligent resource and use are regarded as in this in stage, it mainly is the operation number of statistics user inquiring remaining sum, modification password, input called number etc., reach these numbers and respectively account for total IN process number of times ratio, this stage caller abandons waiting number also within statistics.

Next, the service control point (SCP) issues attended operation CONNECT, and the user interactions stage finishes, and in the exhalation stage, IN service stage this moment sign is changed to the exhalation stage, finishes up to called subscriber's on-hook exhalation stage.In this stage, the service control point (SCP) sends to the service switching point by CONNECT message with called number and continues.After arriving certain stage (be the DP point, as called off-hook etc.) if continue or in the calling procedure, SSP gives SCP by the instruction of ERB (Event Report to BCSM, reporting events BCSM) message with the DP reporting events.If after last caller or Called Onhook, SSP were given SCP with onhook event (also being a DP incident) by the ERB information reporting, SCP issued RELEASE CALL message call release, one time intelligent call is finished.This stage as the calling subscriber, and is carried out traffic measurement by " intelligent exhalation service quality " measuring unit with the service control point (SCP).Mainly be numbers such as statistics service quality of actual callee side such as called connection, called party answer, Called Busy, and count these numbers and account for statistical indicators such as the percentage of attended operation CONNNECT and out call completing rate, this stage emphasis is added up various failure causes.

In sum, in intelligent call service, the division in each stage is as follows: then think relevant with " incoming call stage " in the first time before the RRBE operation; If after the RRBE operation first time, then think relevant before the CONNECT operation with " user interactions stage "; If after the CONNECT operation, initiate once more then to think relevant before new the calling with " exhalation stage ".

If after called subscriber's on-hook, the calling subscriber need continue to initiate new calling, and then IN service stage sign is changed to the incoming call stage again, otherwise an intelligent call traffic measurement finishes.

The present invention is divided into three phases with IN service by call progress, all there are definite calling and called in each stage, can use for reference the ordinary call model and carry out traffic measurement, statistical content is relatively independent, statistics can correctly reflect the information of aspects such as the actual traffic data of IN service and calling service quality, network quality, for dredging busy and error correction provides statistics accurately.

In the above-described embodiments, the service control point (SCP) also can by under be connected to resource operation CTR and replace issuing the RRBE operation intelligent call is divided into above-mentioned three phases; Perhaps issue attended operation CONNECT intelligent call service is divided into two stages, i.e. incoming call stage and exhalation stage, and respectively each stage is carried out traffic measurement.

Though by with reference to some preferred embodiment of the present invention, the present invention is illustrated and describes, those of ordinary skill in the art should be understood that and can do various changes to it in the form and details, and without departing from the spirit and scope of the present invention.

Claims

1, a kind of statistical method for telephone traffic that is used for IN service is characterized in that, may further comprise the steps:

A: increase IN service stage sign sign IN service present located call phase;

C: some measuring units are set in the service switching point, determine that by IN service stage sign current needs carry out the stage of traffic measurement and carry out the traffic measurement processing respectively.

2, statistical method for telephone traffic in the IN service as claimed in claim 1 is characterized in that, step a increases sign sign IN service present located call phase in Call Control Block, and its initial value is the incoming call stage.

3, statistical method for telephone traffic in the IN service as claimed in claim 1 is characterized in that, described step b further may further comprise the steps:

B3) when the service control point (SCP) issues attended operation CONNECT, the user interactions stage finishes, and in the exhalation stage, IN service stage sign is changed to the exhalation stage, finishes up to called subscriber's on-hook exhalation stage.

4, statistical method for telephone traffic in the IN service as claimed in claim 3, it is characterized in that, if after called subscriber's on-hook the calling subscriber need continue to initiate new calling then IN service stage sign be changed to the incoming call stage again, otherwise an intelligent call traffic measurement finishes.

5. statistical method for telephone traffic in the IN service as claimed in claim 3, it is characterized in that, measuring unit comprises described in the described step c: intelligent incoming call qos measurement unit, mutual measuring unit of intelligent subscriber and intelligent exhalation qos measurement unit, above-mentioned three measuring units are respectively to the incoming call stage, and user interactions stage and exhalation stage are carried out traffic measurement.

6. statistical method for telephone traffic in the IN service as claimed in claim 5 is characterized in that:

1) in the incoming call stage, caller is actual calling subscriber, and called is the service control point (SCP);

2) in the user interactions stage, caller is actual calling subscriber, and called is intelligent resource;

3) in the exhalation stage, caller is SCP, and called is actual called subscriber.

7, statistical method for telephone traffic in the IN service as claimed in claim 6 is characterized in that:

1) in the incoming call stage, the service quality that the caller of main statistics is surveyed, the service quality of described Calling Side comprises the efficient of caller access service exchange point SSP, whether the service switching point can report the service control point (SCP) with calling, whether obtain service control point (SCP) response, and caller such as abandons at number;

2), mainly add up the operation number that the calling subscriber queried the balance, revised password, input called number, and these numbers respectively account for total IN process number of times ratio in the user interactions stage;

3) in the exhalation stage, mainly be the service quality of the actual callee side of statistics, the service quality of described callee side comprises numbers such as called connection, called party answer, Called Busy, and these numbers account for percentage and the out call completing rate of attended operation CONNECT.

8, statistical method for telephone traffic in the IN service as claimed in claim 1, it is characterized in that described step b comprises: the service control point (SCP) issues and is connected to resource operation CTR and attended operation CONNECT is divided into incoming call stage, user interactions stage and exhalation stage with intelligent call service.

9, statistical method for telephone traffic in the IN service as claimed in claim 1 is characterized in that, described step b comprises: the service control point (SCP) issues attended operation CONNECT intelligent call service is divided into incoming call stage and exhalation stage.