CN1859517A - Click-to-call system of network telephone and its control method - Google Patents
Click-to-call system of network telephone and its control method Download PDFInfo
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- CN1859517A CN1859517A CN 200510100642 CN200510100642A CN1859517A CN 1859517 A CN1859517 A CN 1859517A CN 200510100642 CN200510100642 CN 200510100642 CN 200510100642 A CN200510100642 A CN 200510100642A CN 1859517 A CN1859517 A CN 1859517A
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Abstract
The present invention discloses network phone clicking call bell system and control method. Said method includes 1, binding subscriber number with user terminal, storing subscriber number in subscriber system, through subscriber system registering said phone number to soft exchange; 2, logging subscriber system, subscriber system transmitting user terminal logging on line information to soft exchange, soft exchange transmitting user terminal status information to subscriber system, subscriber system resolving status information and retransmitting to user terminal and displaying on user terminal interface; 3, to make clicking calling on user terminal interface, subscriber system transmitting call request to soft exchange, soft exchange controlling user terminal and called terminal establishing conversation connection. Said system includes user terminal, subscriber system, soft exchange and called terminal.
Description
[technical field]
The present invention relates to network communications technology field, relate in particular to a kind of click-to-call system and control method thereof of the networking telephone.
[background technology]
In recent years, China's communication network development is rapid, and the integrated communication ability obviously strengthens.But telephone network, computer network, cable television network are tending towards merging, and the pressure of network faces is increasing.The load of network faces is in continuous increase, the user also is tending towards variation to the demand of business, operator must provide more multimedia service just can attract the user, but PSTN (public telephone network), PLMN (public land mobile net) network are difficult to provide these novel diversity business at present.Meanwhile, the data network of develop rapidly is shunted professional formation of PSTN, PLMN, and will become the foundation stone of voice-over business gradually, operator has accumulated abundant VoIP (IP-based voice) operation experience, but H.323 VoIP only satisfies the primary demand of packet voice, lacks abundant business function.Under this its development, arise at the historic moment based on the NGN network of Softswitch technology.NGN is called next generation network again, is a milestone on the telecommunication history, and it belongs to a kind of comprehensive, open network architecture, and business such as speech, data and multimedia are provided.
By the NGN network, when the user dialled, soft switch identification media gateway was reported and submitted user's off-hook, dialer event, and the control media gateway sends tone signal to the user, and as dialing tone, ring back tone, ring-back tone, calling is finished in the ring of control called number.
NGN can carry out seamless link with existing any communication network by soft switch, and its intercommunication mode comprises:
(1) NGN is by the intercommunication of Tandem Gateway TMG and PSTN/ISDN (integrated digital service network)/GSM/CDMA;
(2) NGN is by the intercommunication of SG SGW and Signaling System Number 7 net;
(3) intercommunication of NGN and existing intelligent network:
Implementation has two kinds: a kind of is to carry out the speech channel intercommunication by TMG Trunk Media Gateway and PSTN, inserts intelligent network by PSTN again, and soft switchcall server is not required; Another kind is that Softswitch directly inserts intelligent network, and this mode proposes high requirement to soft switchcall server, but has advantage at aspects such as resource occupying, time delays.
At present the basic service pattern based on the NGN network communication is: the user by " caller dial-up-〉 called phone jingle bell-the called phone off-hook-the conversation beginning " this pattern carries out communication, business model is single, professional rise in value low.Because the opening of NGN Internet that network relies on and public property can be subjected to the attack or the interference of hacker or Virus inevitably, so NGN also is faced with safety problem, as the user easily by counterfeit, free call on sb. else's expense through illegal means, destruction service, preempting resources etc.
[summary of the invention]
The technical problem to be solved in the present invention provides a kind of click-to-call system and control method thereof of the networking telephone, on the one hand, can make NGN network communication mode diversification, and the abundant business content realizes professional increment; On the other hand, can improve the security performance of network communication.
The present invention realizes by following technical scheme:
A kind of click-to-dial control method of the networking telephone may further comprise the steps:
101, user bound telephone number and user terminal, and subscriber directory number is stored in the custom system, register this telephone number by custom system to soft switch;
102, login user system, custom system sends user terminal to soft switch and lands online information, soft switch is to the state information of custom system transmission user terminal, and user terminal is resolved and be transmitted to custom system to this state information, is presented on the user terminal interface;
103, on the user terminal interface, carry out click-to-dial, send call request to soft switch, set up conversation between soft switch control user terminal and the terminal called and connect by custom system.
Step 103 further may further comprise the steps: after 201, call request is received in soft switch, send cue by custom system to user terminal; 202, behind the user terminal off-hook, soft switch sends cue to terminal called; 203, terminal called ring unanswered or terminal called are busy, the conversation failure, and then soft switch sends the state information of failure of conversing by custom system to user terminal, is presented on the user terminal interface; 204, terminal called off-hook, conversation is set up, and then soft switch sends the state information that conversation is set up by custom system to user terminal, is presented on the user terminal interface.
Step 103 further comprises: the call request that described custom system sends to soft switch comprises the address and the port numbers thereof of the IP address of telephone number, custom system of telephone number, the terminal called of user terminal binding and port numbers thereof, soft switch.
Step 102 further comprises: user terminal is wanted regularly to send log-on message and authentication information to soft switch, and soft switch is simultaneously carried out authentication according to authentication information to this log-on message.
Step 204 further comprises: after conversation was set up, user terminal had new incoming call, clicked the control current talking on the user terminal interface, and this new incoming call is answered in the terminal called hang-up; After user terminal finishes this new conversation, recover the terminal called be suspended and conversation is proceeded.
The present invention further may further comprise the steps: when terminal called being hung up or recover to control, send control request by custom system to soft switch by user terminal, soft switch correspondingly sends back to custom system to the control result, send the state information that terminal called is suspended or recovers by custom system to user terminal, be presented on the user terminal interface.
Step 204 further comprises: after conversation was set up, user terminal had new incoming call to click this new incoming call of connection on the user terminal interface, carries out simultaneously with current talking.
Step 204 further comprises: when control finishes this conversation, send end call request by custom system to soft switch by user terminal, soft switch promptly finishes this conversation, and, be presented on the user terminal interface by the state information of custom system to user terminal transmission user terminal and terminal called.
The subscriber directory number of the binding of user terminal described in the step 101 can be replaced by other telephone numbers.
A kind of click-to-call system of the networking telephone comprises: user terminal, custom system, soft switch and terminal called; It is online that described user terminal, custom system, soft switch and terminal called all are connected to packet bearer, described user terminal has been bound subscriber directory number, described custom system stores described subscriber directory number, and register this telephone number to soft switch, on the user terminal interface, carry out click-to-dial, send call request by custom system to soft switch, set up conversation between soft switch control user terminal and the terminal called and connect.
Described terminal called is connected with packet carrying network by PSTN network, Tandem Gateway or SGW successively.
Described terminal called is common pstn telephone, gsm mobile telephone, CDMA mobile phone, 3G mobile phone, software terminal phone (softphone), the networking telephone (Ephone) or inserts the phone of packet carrying network by Integrated Access Device that described user terminal is a PC.
Owing to adopt above-mentioned technical scheme, on the one hand, the communication mode in the NGN network is no longer single, and user terminal makes a call, and can control this calling: in communication process, user terminal can increase a conversation to the custom system request of sending and form the conference call pattern; In communication process, if new incoming call is arranged, can connect this new incoming call, thereby form the conference call pattern, perhaps current terminal called is hung up, and connected this new incoming call, after treating the end of conversation with this new incoming call, the terminal called that recovers again to be suspended continues conversation, makes professional content become abundant, helps professional increment; In addition, when subscriber directory number change or user went on business, the user can be according to the demand of self, changed the telephone number of binding at user terminal, to satisfy user's demand better.On the other hand, because subscriber directory number is registered in soft switch, when user terminal login user system, soft switch all will be carried out authentication to this subscriber directory number, thereby has improved the security performance of communication.
[description of drawings]
Fig. 1 is a communication network connection diagram of the present invention.
Fig. 2 is a control method flow chart of the present invention.
[embodiment]
As shown in Figure 1, user terminal Client user A, it is online that custom system server, soft switch, Media Resource Server MRS6000, access device AG, software terminal phone Soft Phone F and networking telephone Ephone E directly are connected packet bearer, phone D then inserts in the packet carrying network by integrated access equipment IAD, it is online that phone A, phone B and phone C are connected on PSTN, Tandem Gateway is crossed by PSTN Netcom or SGW is connected with packet carrying network, wherein, user terminal Client user A is a PC.Pass through packet carrying network, user terminal is stored in the subscriber directory number of binding with it in the custom system, and register this telephone number to soft switch by custom system, when user terminal login user system, custom system sends user terminal to soft switch and lands online information, soft switch is to the state information of custom system transmission user terminal, and user terminal is resolved and be transmitted to custom system to this state information, is presented on the user terminal interface; When the user carries out click-to-dial on the user terminal interface, send call request by custom system to soft switch, set up conversation between soft switch control user terminal and the terminal called and connect.User terminal can be dialed any one terminal called in the network, for example the common pstn telephone among the figure: phone A, phone B and phone C; Software terminal phone (softphone); The networking telephone (Ephone); Be connected into the phone D of network by Integrated Access Device.Can also be gsm mobile telephone, CDMA mobile phone, 3G mobile phone or be stored in the pairing terminal of telephone number among the custom system server.
As shown in Figure 2, control method of the present invention is specific as follows:
The user can be chosen in the binding that user terminal carries out subscriber directory number according to the needs of self, and then this telephone number is kept on the custom system server, registers this telephone number by custom system server to soft switch.When the user terminal login user server of system, custom system sends user terminal to soft switch and lands online information.Soft switch sends the state information of user terminal by custom system server to user terminal, and is presented on the user terminal interface; Because soft switch is based on IP's, user terminal is wanted regularly to send log-on message and authentication information to soft switch, soft switch is simultaneously carried out authentication according to authentication information to this log-on message, soft switch could determine that whether user terminal is online (online), could guarantee when incoming call is arranged message to be sent to user terminal accurately like this.
The user carries out click-to-dial on the user terminal interface, promptly import called number or call the telephone number that prestores, click to dial, server sends call request to soft switch by custom system, this request is to send different signalings according to different agreements, and this call request comprises at least: the address and the port numbers thereof of the IP address of the telephone number of user terminal binding, the telephone number of terminal called, custom system server and port numbers thereof, soft switch; Because user terminal can be bound different telephone numbers, dial so on the user terminal interface, click, custom system server must comprise to the information that soft switch sends: the telephone number of user terminal binding and the telephone number of terminal called.After call request is received in soft switch, find the telephone number of user terminal binding, send bell signal by custom system server to the user terminal of this telephone number of binding then;
Behind the user terminal off-hook, soft switch sends bell signal to terminal called, and the state information of transmission dialed terminal bell is to custom system server, custom system server resolves this state information, and then transmit and give user terminal, at this moment, being shown as on the user terminal interface: terminal called is in the state of ring;
If terminal called ring unanswered or terminal called are busy, the failure of conversing, then soft switch sends the state information that conversation is failed by custom system server to user terminal, is presented on the user terminal interface; If the terminal called off-hook, conversation is set up, and then soft switch sends the state information that conversation is set up by custom system server to user terminal, shows that on the user terminal interface both sides are in the state of conversation.
In communication process, if user terminal has new incoming call incoming call, soft switch sends to custom system to this incoming call message, user and then this incoming call message resolved, and give user terminal the incoming call forwards after resolving, correspondingly demonstrate the telephone number of incoming call on the user terminal interface, if this caller ID also has record in custom system, then demonstrate its name, on the user terminal interface, click control with mouse for the user.
Control mode is as follows:
Can answer this new incoming call to the hang-up of the terminal called of current talking; After user terminal finishes this new conversation, the terminal called that can recover to be suspended and make the conversation proceed.On the user terminal interface, click control panel, hang up or when recovering the control operation of terminal called, send the control request of hanging up or recovering terminal called by user terminal to soft switch by custom system server, corresponding operation is carried out in soft switch, and a control result sends back to custom system server, send the state information of hanging up or recovering terminal called by custom system server to user terminal, be presented on the user terminal interface.
Can on the user terminal interface, click and connect this new incoming call, carry out simultaneously, form the conference call pattern with current talking; The user can also be by clicking this new incoming call of refusal.On the user terminal interface, click control panel, connect or when refusing the control operation of new incoming call, send the control request of connecting or refusing caller terminal by user terminal to soft switch by custom system server, corresponding operation is carried out in soft switch, and a control result sends back to custom system server, send the state information of connecting or refusing caller terminal by custom system server to user terminal, be presented on the user terminal interface.
When control finishes this conversation, send end call request by custom system to soft switch by user terminal, soft switch promptly finishes this conversation, and by the state information of custom system server to user terminal transmission user terminal and terminal called, is presented on the user terminal interface.
The subscriber directory number of user terminal binding can be changed.When going on business, need change, can bind new telephone number and user terminal, with user-friendly to subscriber directory number such as the user.The user also can directly select called object on user terminal when calling, just can directly send communication request, needn't dial on phone, realizes enterprise customer's communication one number service, realizes that the detailed process of one number service is as follows:
Custom system can be provided with certain rule and carry out bound phone number, user terminal is provided with telephone number in custom system, as number 1234, when if user terminal is bound different phones again, as number 4321, when other user dialed 1234 these numbers, soft switch will be found user terminal and bind 4321 these telephone numbers, and then custom system is 4321 phone with regard to response number, thereby realizes the business of enterprise customer's communication one number service.In other words, as long as remember a telephone number of user terminal, when user terminal adopted different strategy binding numbers, other user terminals also can carry out communication timely and effectively to this user terminal.
The present invention can be in the user terminal request of making a call, and can control the process of this calling, as: in communication process, increase a new conversation and form a conference call pattern; Perhaps in communication process if any new incoming call, can connect this new incoming call, form a conference call pattern with current conversation; Also can refuse this new incoming call; Also can hang up the terminal called of current conversation, connect this new incoming call, treat the end of conversation with this new incoming call after, the user terminal that is suspended of recovery and continue just now conversation again.The business function that these are abundant can make the business realizing increment, provides more profit to business.
The present invention can be applied in the business such as enterprise customer's IP VPN, unified communication, is applied in the broadband multimedia services based on ADSL, can also be applied in the integrated communication business based on LAN.
Claims (12)
1, a kind of click-to-dial control method of the networking telephone may further comprise the steps:
101, user bound telephone number and user terminal, and subscriber directory number is stored in the custom system, register this telephone number by custom system to soft switch;
102, login user system, custom system sends user terminal to soft switch and lands online information, soft switch is to the state information of custom system transmission user terminal, and user terminal is resolved and be transmitted to custom system to this state information, is presented on the user terminal interface;
103, on the user terminal interface, carry out click-to-dial, send call request to soft switch, set up conversation between soft switch control user terminal and the terminal called and connect by custom system.
2, the click-to-dial control method of the networking telephone according to claim 1, it is characterized in that: step 103 further may further comprise the steps:
201, after call request is received in soft switch, send cue to user terminal by custom system;
202, behind the user terminal off-hook, soft switch sends cue to terminal called;
203, terminal called ring unanswered or terminal called are busy, the conversation failure, and then soft switch sends the state information of failure of conversing by custom system to user terminal, is presented on the user terminal interface;
204, terminal called off-hook, conversation is set up, and then soft switch sends the state information that conversation is set up by custom system to user terminal, is presented on the user terminal interface.
3, the click-to-dial control method of the networking telephone according to claim 1, it is characterized in that step 103 further comprises: the call request that described custom system sends to soft switch comprises the address and the port numbers thereof of the IP address of telephone number, custom system of telephone number, the terminal called of user terminal binding and port numbers thereof, soft switch.
4, the click-to-dial control method of the networking telephone according to claim 1, it is characterized in that, step 102 further comprises: user terminal is wanted regularly to send log-on message and authentication information to soft switch, and soft switch is simultaneously carried out authentication according to authentication information to this log-on message.
5, the click-to-dial control method of the networking telephone according to claim 2, it is characterized in that step 204 further comprises: after conversation was set up, user terminal had new incoming call, on the user terminal interface, click the control current talking, this new incoming call is answered in the terminal called hang-up; After user terminal finishes this new conversation, recover the terminal called be suspended and conversation is proceeded.
6, the click-to-dial control method of the networking telephone according to claim 5, it is characterized in that: when terminal called being hung up or recover to control, send control request by custom system to soft switch by user terminal, soft switch correspondingly sends back to custom system to the control result, send the state information that terminal called is suspended or recovers by custom system to user terminal, be presented on the user terminal interface.
7, the click-to-dial control method of the networking telephone according to claim 2, it is characterized in that step 204 further comprises: after conversation was set up, user terminal had new incoming call, on the user terminal interface, click and connect this new incoming call, carry out simultaneously with current talking.
8, the click-to-dial control method of the networking telephone according to claim 2, it is characterized in that: step 204 further comprises: when control finishes this conversation, send end call request by custom system to soft switch by user terminal, soft switch promptly finishes this conversation, and, be presented on the user terminal interface by the state information of custom system to user terminal transmission user terminal and terminal called.
9, the click-to-dial control method of the networking telephone according to claim 1 is characterized in that, the subscriber directory number of the binding of user terminal described in the step 101 can be replaced by other telephone numbers.
10, a kind of click-to-call system of the networking telephone comprises: user terminal, custom system, soft switch and terminal called; It is online that described user terminal, custom system, soft switch and terminal called all are connected to packet bearer, described user terminal has been bound subscriber directory number, described custom system stores described subscriber directory number, and register this telephone number to soft switch, on the user terminal interface, carry out click-to-dial, send call request by custom system to soft switch, set up conversation between soft switch control user terminal and the terminal called and connect.
11, the click-to-call system of the described networking telephone of claim 10 is characterized in that: described terminal called is connected with packet carrying network by PSTN network, Tandem Gateway or SGW successively.
12, the click-to-call system of the described networking telephone of claim 10, it is characterized in that: described terminal called is common pstn telephone, gsm mobile telephone, CDMA mobile phone, 3G mobile phone, software terminal phone (softphone), the networking telephone (Ephone) or inserts the phone of packet carrying network by Integrated Access Device that described user terminal is a PC.
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Cited By (6)
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WO2010078756A1 (en) * | 2008-12-29 | 2010-07-15 | 华为技术有限公司 | Method, device and system for call control |
CN102047646A (en) * | 2008-04-04 | 2011-05-04 | Gn奈康有限公司 | Intelligent softphone interface |
WO2012019546A1 (en) * | 2010-08-12 | 2012-02-16 | 中兴通讯股份有限公司 | Method and system for establishing voice over ip call |
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CN105430147A (en) * | 2015-11-12 | 2016-03-23 | 苏州方位通讯科技有限公司 | Method for realizing synchronous displaying of plurality of UIs (User Interfaces) based on one set of call logical processing |
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CN1553676A (en) * | 2003-06-06 | 2004-12-08 | 华为技术有限公司 | Method for holding common audio-video meeting via various protocol terminals |
CN100417169C (en) * | 2003-06-27 | 2008-09-03 | 中兴通讯股份有限公司 | Method of dialing IP phone by clicking based on application server |
CN1324845C (en) * | 2004-01-02 | 2007-07-04 | 中兴通讯股份有限公司 | Device and method for realizing tele communication business using soft terminal in soft exchange system |
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2005
- 2005-10-20 CN CN200510100642XA patent/CN1859517B/en not_active Expired - Fee Related
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CN101527893B (en) * | 2008-03-04 | 2013-02-13 | 中国电信股份有限公司 | Method, equipment and system for voice communication |
CN102047646A (en) * | 2008-04-04 | 2011-05-04 | Gn奈康有限公司 | Intelligent softphone interface |
WO2010078756A1 (en) * | 2008-12-29 | 2010-07-15 | 华为技术有限公司 | Method, device and system for call control |
CN101771769B (en) * | 2008-12-29 | 2013-03-20 | 华为技术有限公司 | Method, device and system for call control |
US8417767B2 (en) | 2008-12-29 | 2013-04-09 | Huawei Technologies Co., Ltd. | Call control method, device, and system |
WO2012019546A1 (en) * | 2010-08-12 | 2012-02-16 | 中兴通讯股份有限公司 | Method and system for establishing voice over ip call |
CN102377887A (en) * | 2010-08-12 | 2012-03-14 | 中兴通讯股份有限公司 | Method and system for implementing call establishment of voice over internet protocol (VoIP) |
CN102377887B (en) * | 2010-08-12 | 2015-08-12 | 中兴通讯股份有限公司 | A kind of method and system realizing the Internet telephone calls and set up |
CN105430147A (en) * | 2015-11-12 | 2016-03-23 | 苏州方位通讯科技有限公司 | Method for realizing synchronous displaying of plurality of UIs (User Interfaces) based on one set of call logical processing |
CN110099179A (en) * | 2019-04-25 | 2019-08-06 | 无线生活(北京)信息技术有限公司 | Number update method and device |
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