CN1859352A - Method for realizing service speech loading - Google Patents
Method for realizing service speech loading Download PDFInfo
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- CN1859352A CN1859352A CN 200510067988 CN200510067988A CN1859352A CN 1859352 A CN1859352 A CN 1859352A CN 200510067988 CN200510067988 CN 200510067988 CN 200510067988 A CN200510067988 A CN 200510067988A CN 1859352 A CN1859352 A CN 1859352A
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- loading
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- switching equipment
- speech ciphering
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Abstract
Present invention relates to a method to realize service speech-sounds loading. Said method includes exchange equipment through timing detecting loading task to obtain request loading voice messaging; then through speech equipment automatically realizing said phonetic dynamical loading. Said invention reduces manual intervention in speech-sounds loading, raising speech-sounds attended operation flexibility and expedience. The present invented method realizes protection to speech equipment through automatic isolation technique, avoiding interrupting on-going playback service. When error occurring in loading process, the present invented dynamical speech-sounds loading process can attempt reloading in certain of times, as far as possible reducing wrong generating, thereby raising speech-sounds loading procedural fault toleration ability.
Description
Technical field
The present invention relates to communication field, relate in particular to a kind of method that realizes professional carry voice.
Background technology
Usually switching equipment has a large amount of voice suggestions in call business, the voice suggestion that different service needed is different, thereby provide safe, flexible, easy-to-use carry voice function that the expansion of the reciprocal exchange of business is had great significance.
Voice generally are stored on the speech ciphering equipment, before using voice, and need be to the speech ciphering equipment of correspondence carry voice.Described carry voice process is meant the process that speech data transmits and reads and writes to speech ciphering equipment.Because continuous variation along with business, often need to voice increase, operations such as deletion, replacement and loading, and in carrying out the carry voice process, speech ciphering equipment can not normal playback, thereby carry voice is an important techniques index for the influence of switching equipment business.So on the basis of carry voice current mechanism, the fail safe, the minimizing carry voice that further improve carry voice are very urgent to the demand of the influence of switching equipment business.
Prior art related to the present invention is by realizing switching equipment is carried out the process of carry voice in the mode of carrying out carry voice by hand.The specific implementation process comprises:
Step 1, attendant select suitable time period, i.e. little period of telephone traffic for the carry voice operation;
Step 2, the described time period by manmachine command or bookkeeping interface, require switching equipment to get started the voice that load appointment to the speech ciphering equipment of appointment by hand.
Above-mentioned load operation is a kind of enforceable operation, because the characteristics of speech ciphering equipment itself, load operation Once you begin, the ongoing playback of this speech ciphering equipment will be ended, cause service disconnection, therefore under original mechanism, in order to reduce the influence of carry voice to the reciprocal exchange of business, the attendant can only carry out the carry voice operation in the little period of telephone traffic, is chosen in usually and carries out morning.The carry voice process is consuming time longer in addition, and when needs loaded a large amount of voice, total consuming time will increasing greatly brought great inconvenience to attended operation.
To sum up analyze as can be seen, prior art is owing to adopt manual carry voice technology to exist following deficiency:
1, owing to manual do not have the insulation blocking operation when loading voice, get started loading and can interrupt current in progress voice by force, interrupt corresponding business, therefore bigger to the impact of business.
2, owing to need manual intervention in the manual loading procedure, need operating personnel in time to handle under error situation, otherwise voice can't normal play, the therefore manual fault-tolerant ability that loads is poor.
3, because speech ciphering equipment can not normal playback at loading procedure, loading can only be chosen in the low period of telephone traffic to be carried out, and has brought inconvenience therefore for operating personnel's attended operation.
Summary of the invention
In view of above-mentioned the problems of the prior art, the purpose of this invention is to provide a kind of method that realizes professional carry voice, can improve the flexibility and the convenience of voice attended operation by this method.
The purpose of this invention is to provide a kind of method that realizes professional carry voice, can reduce the impact of voice operating business by this method.
The purpose of this invention is to provide a kind of method that realizes professional carry voice, can improve the fault-tolerant ability of voice by this method.
The objective of the invention is to be achieved through the following technical solutions:
A kind of method that realizes professional carry voice provided by the invention comprises:
A, switching equipment are by regularly detecting the professional voice messaging that loading tasks is obtained needs loading;
B, automatically realize the dynamic load of described professional voice by speech ciphering equipment.
Wherein, described steps A specifically comprises:
A1, loading tasks is kept on the Back Administration Module of switching equipment;
A2, timing detect the loading tasks of described preservation, obtain the professional voice messaging that needs loading.
Wherein, described step B specifically comprises:
B1, switching equipment judge whether to reach the condition of carry voice, if reach, then realize the described dynamic load of obtaining professional voice automatically by speech ciphering equipment; Otherwise continue execution in step B1.
Wherein, described step B1 specifically comprises:
B11, determine to arrive carry voice during the time, then send the carry voice request message to speech ciphering equipment when the Back Administration Module of switching equipment;
B12, described speech ciphering equipment receive described request message, and whether the passage occupancy of judging speech ciphering equipment greater than the passage occupation rate thresholding of speech ciphering equipment, if greater than, then return the refusal loading and reply; Otherwise will allow to load response message and send to switching equipment, and allow switching equipment to carry out professional carry voice by speech ciphering equipment;
B13, described switching equipment receive described permission and load response message, realize the dynamic load of described professional voice by described speech ciphering equipment.
Wherein, described step B13 specifically comprises:
B131, described switching equipment receive described response message, by described speech ciphering equipment the described professional voice that obtain are carried out dynamic load;
B132, described speech ciphering equipment judge whether described professional voice load success, if load successfully, then send and load successful message to switching equipment, then execution in step B133; Otherwise speech ciphering equipment will load not successful message and send to switching equipment, then execution in step B134;
B133, described switching equipment receive the described successful message that loads, and finish to load;
B134, described switching equipment receive the not successful message of described loading, load again loading not successful voice in certain number of times scope.
Wherein, described step B131 specifically comprises:
B1311, described switching equipment receive described response message, and described speech ciphering equipment is isolated;
B1312, judge whether described speech ciphering equipment isolates success, if success, then send the Back Administration Module that is notified to switching equipment of beginning carry voice;
The Back Administration Module of B1313, described switching equipment begins the professional voice that obtained are carried out dynamic load according to described notice.
Wherein, described step B133 also comprises: cancellation is to the isolation of described speech ciphering equipment.
Wherein, described step B134 specifically comprises:
B1341, described switching equipment receive the not successful message of described loading, and the value of counter is added 1;
B1342, judge that whether the count value of described counter surpasses set point,, then finish loading described professional voice if surpass, and with described counter O reset; The successful service voice load again otherwise to loading not.
As seen from the above technical solution provided by the invention, method of the present invention is owing at first obtain the professional voice that need load by switching equipment by regularly detecting loading tasks; The administration module of switching equipment can be according to automatic start-up loading tasks of information such as load time of operating personnel's appointment, speech ciphering equipment, voice documents then, and then realize the dynamic load of described professional voice, therefore the present invention has reduced manual intervention, improves the flexibility and the convenience of voice attended operation.In addition, load operation of the present invention will be not limited to the switching equipment attendant, other user relevant with switching equipment also can realize the operation and maintenance of voice by the interface that switching equipment provides, obtain expanding from territorial scope, and then improve the flexibility and the convenience of voice attended operation.
Method of the present invention realizes the protection to speech ciphering equipment by automatic isolation technology, avoids interrupting ongoing playback business, reduces the impact of voice operating to business.In addition, provide the Loading Control interface on the application, the user can be provided with suitable loading environment, as load time, speech ciphering equipment passage occupancy thresholding etc., further reduces the influence of carry voice to business.
When take place in the loading procedure wrong the time, loading flow process by method dynamic voice of the present invention can attempt reloading in certain number of times scope, reduces wrong generation as far as possible, thus the fault-tolerant ability of raising carry voice process.
Description of drawings
Fig. 1 is a flow chart of the present invention.
Embodiment
The invention provides a kind of method that realizes professional carry voice, its core is: a cover encapsulation loading tasks that provides by the switching equipment Back Administration Module, regularly detect loading tasks, the mechanism that automatically performs loading tasks realizes that voice load automatically.The loading tasks that the user issues is kept on the administration module server with forms such as file or database tables, hypervisor regular check loading tasks, automatically the voice of notifying speech ciphering equipment to load appointment when reaching loading environment, and the record loading result is checked for the user afterwards.
For carry voice is dropped to bottom line to the influence of business, carry voice technology of the present invention provides a cover perfect control strategy, comprises external user layer control strategy and internal insulation strategy.
Dynamic voice loads external user layer control strategy and mainly contains two control indexs: one, the loading tasks time of implementation; Two, the speech ciphering equipment passage occupancy thresholding of start-up loading.Speech ciphering equipment passage occupancy is meant the degree that voice resource uses, and is a whether busy measurement index of speech business.Have only the current time to be later than the start-up loading time, and current speech device channels occupancy is lower than the thresholding of appointment, switching equipment just can start carry voice.The purpose of doing like this is to carry out carry voice as far as possible under the state of underload, reduces the impact of load operation to the reciprocal exchange of business.In addition, in the loading tasks priority can also be set, a plurality of loading tasks and the high task of priority treatment priority when depositing.External user layer Control work finished by Back Administration Module.
The internal insulation strategy is the key of dynamic voice loading technique, by the interactive communication of switch equipment managing program and speech ciphering equipment, finishes operations such as isolation to speech ciphering equipment, loading, cancellation isolation.The purpose of isolating is to guarantee current speech ciphering equipment no longer for new speech business distributes voice resource, guarantees follow-up professional unaffected.After waiting for that current speech business is all finished, switching equipment just can begin to load voice, loads to finish the back to speech ciphering equipment cancellation isolation, and speech ciphering equipment comes into operation again.In the loading procedure, increase fault-tolerant protection, for loading unsuccessful voice, retry loads in certain number of times scope.By this control flow, guaranteed load operation not to and the business that will carry out work the mischief, and, improved the success rate that loads by protection and fault tolerant mechanism, carry voice is reduced to minimum level to the influence of business.
In addition, because Back Administration Module has adopted the technology of detection of dynamic loading tasks, operating personnel only need set loading tasks in advance, and waiting system automatically performs, needn't manual intervention in the loading procedure, thus improve the convenience of carry voice operation greatly.
The realization flow of a kind of method that realizes professional carry voice provided by the invention as shown in Figure 1, the specific implementation process comprises:
Step S101 is kept at loading tasks on the Back Administration Module of switching equipment.
Step S102, switching equipment is by regularly detecting the professional voice messaging that loading tasks is obtained needs loading.
Determine to arrive carry voice during the time when the Back Administration Module of switching equipment, then execution in step S103 sends the carry voice request message to speech ciphering equipment.
Step S104, described speech ciphering equipment receives described request message, and whether the passage occupancy of judging speech ciphering equipment greater than the passage occupation rate thresholding of speech ciphering equipment, if greater than, then execution in step S105 returns the refusal loading and replys; Otherwise execution in step S106 will allow to load response message and send to switching equipment, allow switching equipment to carry out professional carry voice by speech ciphering equipment;
When described switching equipment receives described permission when loading response message, show the condition that reaches carry voice, this moment, described switching equipment was realized the dynamic load of described professional voice by described speech ciphering equipment.The specific implementation process comprises:
Step S107, described switching equipment receives described response message, and described speech ciphering equipment is isolated;
Step S108 judges whether described speech ciphering equipment isolates success, if success, then execution in step S109 sends the Back Administration Module that is notified to switching equipment that begins carry voice;
Step S110, the Back Administration Module of described switching equipment begins the professional voice that obtained are carried out dynamic load according to described notice.
Step S111, described speech ciphering equipment judge whether described professional voice load success, if load successfully, then execution in step S112 sends and loads successful message to switching equipment, then execution in step S113; Otherwise, execution in step S114, speech ciphering equipment will load not successful message and send to switching equipment, then execution in step S115.
Step S113, described switching equipment receive the described successful message that loads, and finish to load, and cancellation are to the isolation of described speech ciphering equipment.
Step S115, described switching equipment receive the not successful message of described loading, load again loading not successful voice in certain number of times scope.
When described switching equipment received the not successful message of described loading, at first the value with counter added 1 in step S115; Whether the count value of judging described counter then surpasses set point, if surpass, then finishes the loading to described professional voice, and with described counter O reset; The successful service voice load again otherwise to loading not.
Dynamic voice loads and has used external user layer control strategy and internal insulation strategy that the carry voice process has been carried out encapsulation and fault-tolerant protection, guarantees that load operation drops to minimum to the influence of the reciprocal exchange of business; And, expand highly beneficial to business because external user layer control realization is simple, flexible.Therefore the dynamic voice loading technique will become the realization carrier of multiple business, and application prospect is very extensive.
By method of the present invention, can realize SMAP (ServiceManagement Access Point; SMAP) functions such as loading regularly criticized in Remote Dynamic carry voice, the warm carry voice of console, many veneers voice.The SMAP dynamic voice loads the voice operating that is mainly used between intelligent network and the switching equipment, the voice of loading is set and loads configuration parameter by SMAP, and be issued on the switching equipment Back Administration Module server, carries out loading tasks by administration module.The warm carry voice of console mainly is to make things convenient for big customer's console that the personalized speech of oneself is set, can be by loading personalized speech transmits greeting from some cordialities to the client as hotel's console in different red-letter days, improve the service quality of self etc., warm carry voice function allows console to transmit the personalized speech of oneself recording to switching equipment, and the carry voice task is set on administration module according to the requirement of console, carry out loading when reaching loading environment.Many veneers voice are regularly criticized loading and can be reduced the switching equipment attendant and be subjected to the carry voice restriction on opportunity, the attendant can be provided with regularly batch loading tasks by manmachine command in the operate as normal period, require switching equipment to load voice, do not need manual intervention in the loading procedure in the little time period of telephone traffic.
Dynamic voice loading technique of the present invention has improved the fail safe and the convenience of switching equipment voice operating greatly for manual loading technique of the prior art.Diversified service bearer is carried out the personalized service business for operator and is very helpful, and by using the dynamic voice loading technique, self competitiveness and customer satisfaction can improve in operator.
The above; only for the preferable embodiment of the present invention, but protection scope of the present invention is not limited thereto, and anyly is familiar with those skilled in the art in the technical scope that the present invention discloses; the variation that can expect easily or replacement all should be encompassed within protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion with the protection range of claim.
Claims (8)
1, a kind of method that realizes professional carry voice is characterized in that, comprising:
A, switching equipment are by regularly detecting the professional voice messaging that loading tasks is obtained needs loading;
B, automatically realize the dynamic load of described professional voice by speech ciphering equipment.
2, method according to claim 1 is characterized in that, described steps A specifically comprises:
A1, loading tasks is kept on the Back Administration Module of switching equipment;
A2, timing detect the loading tasks of described preservation, obtain the professional voice messaging that needs loading.
3, method according to claim 1 and 2 is characterized in that, described step B specifically comprises:
B1, switching equipment judge whether to reach the condition of carry voice, if reach, then realize the described dynamic load of obtaining professional voice automatically by speech ciphering equipment; Otherwise continue execution in step B1.
4, method according to claim 3 is characterized in that, described step B1 specifically comprises:
B11, determine to arrive carry voice during the time, then send the carry voice request message to speech ciphering equipment when the Back Administration Module of switching equipment;
B12, described speech ciphering equipment receive described request message, and whether the passage occupancy of judging speech ciphering equipment greater than the passage occupation rate thresholding of speech ciphering equipment, if greater than, then return the refusal loading and reply; Otherwise will allow to load response message and send to switching equipment, and allow switching equipment to carry out professional carry voice by speech ciphering equipment;
B13, described switching equipment receive described permission and load response message, realize the dynamic load of described professional voice by described speech ciphering equipment.
5, method according to claim 4 is characterized in that, described step B13 specifically comprises:
B131, described switching equipment receive described response message, by described speech ciphering equipment the described professional voice that obtain are carried out dynamic load;
B132, described speech ciphering equipment judge whether described professional voice load success, if load successfully, then send and load successful message to switching equipment, then execution in step B133; Otherwise speech ciphering equipment will load not successful message and send to switching equipment, then execution in step B134;
B133, described switching equipment receive the described successful message that loads, and finish to load;
B134, described switching equipment receive the not successful message of described loading, load again loading not successful voice in certain number of times scope.
6, method according to claim 5 is characterized in that, described step B131 specifically comprises:
B1311, described switching equipment receive described response message, and described speech ciphering equipment is isolated;
B1312, judge whether described speech ciphering equipment isolates success, if success, then send the Back Administration Module that is notified to switching equipment of beginning carry voice;
The Back Administration Module of B1313, described switching equipment begins the professional voice that obtained are carried out dynamic load according to described notice.
7, method according to claim 6 is characterized in that, described step B133 is further comprising the steps of:
Cancellation is to the isolation of described speech ciphering equipment.
8, method according to claim 5 is characterized in that, described step B134 specifically comprises:
B1341, described switching equipment receive the not successful message of described loading, and the value of counter is added 1;
B1342, judge that whether the count value of described counter surpasses set point,, then finish loading described professional voice if surpass, and with described counter O reset; The successful service voice load again otherwise to loading not.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 200510067988 CN1859352A (en) | 2005-04-30 | 2005-04-30 | Method for realizing service speech loading |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 200510067988 CN1859352A (en) | 2005-04-30 | 2005-04-30 | Method for realizing service speech loading |
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| CN1859352A true CN1859352A (en) | 2006-11-08 |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112817659A (en) * | 2021-02-02 | 2021-05-18 | 金陵科技学院 | Voice loading pre-judging method for voice gateway |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112817659A (en) * | 2021-02-02 | 2021-05-18 | 金陵科技学院 | Voice loading pre-judging method for voice gateway |
| CN112817659B (en) * | 2021-02-02 | 2023-06-02 | 金陵科技学院 | Speech loading pre-judging method of speech gateway |
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Open date: 20061108 |